Pieminster in Cardiff

En primer lugar, llegamos y nos dijeron que teníamos que irnos en una hora debido a las reservas. La comida era agradable pero pequeña, sin embargo, desafortunadamente el personal nos cobró por nuestra comida 3 veces por accidente y luego no pudo ordenar la máquina para reembolsarnos el dinero, y luego nos cobró otras dos veces pensando que no había pasado cuando pasó la primera vez. Decía Aprobado. No solo esto, cobraron una tarifa de servicio obligatorio cuando nuestro camarero tuvo una mala actitud durante toda la comida, ella no sonrió una vez hasta que todos los problemas con el pago surgieron. Y lo que es más, nos apresuramos a irnos en una hora, para cuando todo estaba arreglado ya había terminado y nadie más había venido, así que no había necesidad de apresurarnos a salir. Mencionamos sobre la tarifa de servicio ya que teníamos un servicio deficiente y no se hicieron ofertas para reembolsar la tarifa de servicio. No es una gran experiencia en absoluto

¡Otro restaurante que añade un cargo por servicio a la factura! La propina es para un servicio excelente no cualquier servicio. No es trabajo del cliente compensar los bajos salarios del personal. ¡No somos EE.UU.! Pero saben que la gente se sentirá incómoda al pedir que se elimine de la factura. No regresaremos por la política de cargos por servicio.

Apareció a las 3 de la tarde en un domingo mojado para que les dijeran que solo aceptaban reservas y que no había mesas libres. Mirando alrededor del restaurante era muy tranquilo, con solo 2 o 3 mesas en uso y un montón de mesas vacías. No nos ofrecieron una reserva posterior y nos fuimos. Comprobé la reserva en línea en su sitio web 5 minutos después y habría sido posible reservar una mesa para las 4 pm. Muy decepcionante que no nos ofrecieron esta opción y no volveremos. Muy mal servicio al cliente.

Muy decepcionado con nuestra primera visita a este lugar. Llegamos a tiempo y fuimos recibidos por un restaurante medio vacío, sin embargo, los cinco de nosotros fuimos conducidos a 2 mesas separadas por una esquina y me ofrecieron reorganizar las mesas de cualquier manera que quisiera? Nos sentamos y después de 20 minutos tuve que ir y preguntar si al menos podíamos pedir bebidas, obviamente para ese momento estábamos listos para pedir comida de todos modos. La comida llegó y una larga espera y estaba bien, sin embargo la mayoría de nuestros pasteles eran tibios. Las bebidas también eran horribles. El Prosecco tenía cero burbujas y la Coca - Cola que se servía primero era completamente plana, así que cambiaron eso por una lata de Coca-Cola cero que terminó siendo una Coca-Cola regular pero no iba a intentar cambiar eso. No se dieron disculpas por el mal servicio hasta el final cuando vinieron a traer la factura. Después de pagar me di cuenta de que habían puesto un cargo de servicio de £ 8 en el que ciertamente no habría pagado. ¡Nunca más!

¡Qué sorpresa! Visitamos por primera vez y nos sorprendió gratamente, la comida era deliciosa, yo tenía gluten libre y no lo habrías sabido, sabía increíble! Sin duda volveremos!

Lovely pie, (Moo and Moo & Blue), and drinks 'Gone with the gin' and Pie P.A. Very nice service from Millie and colleagues. Always good taste and good value. Would definitely recommend.

Pie was even nicer than expected! Great hospitality 👏🏼 Served by Millie, she was nice and bubbly. Chef knows what he’s doing!

Came here for a late lunch with my toddler and friend. I was unsure whether we'd find somewhere that would be suitable for a child on St Mary Street but I am so glad we gave Pieminister a chance! The service was amazing, the waiter...

Came here for a date night, plenty of choice on the menu! The food was amazing, definitely met my expectations! Wide variety of meat and veggie pies! Perfect place for vegans and non vegans!

Service was fab we were sat down with food infront of us within 10 minutes of being there, food was hot and tasty, servers were friendly and the toilets were nice and clean, will be returning soon!

Staff were polite and food was great. Will definitely revisit and recommend to John and his mates down the pub

I was here last week with my friends and we had a great time. The staff were friendly and efficient and the food was delicious! My friend was also really pleased with the gluten free and vegan choices. Will be going back again!

Fabulous food and lovely cocktails. Staff were very friendly and attentive, even though they had quite a lot of customers to attend to. Looking forward to going again soon!

Quick service, lovely staff and great music, our visit during brunch was spectacular. Will definitely be returning

Stopped here for our evening meal. It is modern, stylish and a real nice atmosphere. The food is just awesome. Inexpensive and super tasty.

The pieminster friendly staff, food lovely nice portion so not to bloated when u leave would recommend

Popped in on the off chance as it had been recommended, and didnt disapoint. Lovely welcome on arrival, food was delicious and plenty of choice. Definetley be returning

Great food... surprisingly good tequila, good atmosphere and friendly staff, will definitely visit again

We ordered the Mock a doodle pie and a jack fruit 'beef' vegan pie with a side of vegan mash. The mock a doodle was so good absolutely hit the comfort food spot that is often neglected with vegan food, the other pie was fine...

Ate here early evening and really enjoyed the experience. It was very quiet, but it was early evening, and we found the waiting staff to be extremely welcoming and attentive. We hade the steak and kidney and chicken and tarragon pies followed by chocolate and...

Had a delicious meal here whilst in Cardiff, visited on the governments eat out to help offer so was half price even better x

Visited for lunch with my daughter, staff were great and really engaging and the food fantastic. Ordered 2 pies with all the trimmings and both were delicious, well presented and served quickly. As they were so good I ordered some to take away which were...

My girlfriend and I came here for lunch. The food was great and the staff were friendly and helpful we didn’t get the name but she had green hair she was great. The food came very quickly and was delicious. They have a great vegetarian...

Delicious pies and great customer service. I recommend 100% We booked in August for 4pm and they let us sit at 3.40. It was clean and welcoming.

We are regulars at Pieminister, we love it because it’s dog friendly and we like to take our two Italian greyhounds. Quite a few things were out of stock when we arrived at 7:30pm and we had to queue for a table as quite a...

Came here with a friend this evening to try pie minister and have to say we were very impressed. The service was brilliant and the food was delicious! Didn’t catch the name of the server but he was very friendly and kind. The mash was...

This place met my high expectations - There were a whole range of pie options, both meat and veggie. The beer was really good. The person who served me was very pleasant also. I had an all round lovely meal here and for a reasonable...

I love the food here & it is great value but the last 3 or 4 times I have visited the service has been awful. I don't say that lightly as someone who works in a restaurant I am fairly understanding. But when there are...

We came here on the night of the Wales-France rugby match when they were extremely busy. However, they managed to fit us in. My wife is gluten free and we were delighted to find that they had gluten free options. We both had the Moo...

Went here for an evening meal after work with friends. Staff were very friendly and accommodating. Food was lovely and very reasonable. Lots of choice, not just pies. Plenty of options for most dietary requirements. Both veggie and gluten free. Will definitely visit again.

Reading the write up about this place made me look forward to our visit but I must say I was not impressed. Doesn't look anything special from the outside, I couldn't see the Council rating displayed (I might have missed it but was looking on...

The food was superb for the prices. Wide selection of pies to suit everyone. We visited for lunch on the 30th of January and the waitress who served us was lovely!

Lovely food and great service! Been a few times as never had a bad experience. If you like pies, mash, gravy and ain’t too fancy you will love it here!

My wife is gluten wheat free, this place has the best pies ever. My wife had 4 options of pie. The meals were delicious. The staff were so amicable and professional, they have an excellent craft lager too. Looking forward for a pre match Wales...

Lovely pies with mash & more. Just under £10 for the pie main meal. Very tasty indeed. Seats a bit hard, service as bit slow but still much enjoyed. Will return i'm sure.

Thought we would visit (and did book) for national pie day, however restaurant was dead although it was a weekday night in Jan. Friendly, prompt, service however the pie wasnt a good as previous visits. Less filling than before and pastry was rather soggy. Also...

Although it looks modern and tasteful... it wasn’t. Staff took extremely long to take our order and bring out the drinks. Wasn’t even busy so it was inexcusable. P.s. it’s 2020 and you still need to beg for WiFi. Stick to what you know -...

The service scape is great, really good vibes! However the service was very slow considering there were only a handful of other customers. The cocktails were lovely but the food was slightly disappointing for its price. Mash wasn’t included with the pie and the pastry...

I took some colleagues from Italy here for lunch, they really enjoyed the food. Thank you to the staff who are all efficient and friendly

My partner and I came here for lunch and it wasn’t busy. We were seated quickly and we had already decided what we wanted so we got our orders taken quickly too. I got the moo and blue pie with mash and minty peas. My...

The service was great on a very busy evening, and the food was really good! Well worth a visit and we'll be back next time we're in Cardiff.

Great pies, best I’ve tasted, minted mushy peas good too. Friendly staff, would definitely come back

As I'm writing this review I have been waiting 3 days for my starter, my desert has come twice though...

A group of 5 of us went for an early dinner at 4pm in the Cardiff branch. We waited 10 minutes in the empty foyer next to a festive sign telling us to wait to be seated. Only for a member of staff to appear...

Pieminister is what Americans would call a fast casual chain restaurant. It has dine-in and take-away food. As the name implies, its specialty is meat pies. We first wandered into the the Cardiff restaurant while trying to find ice cream in the evening. They were...

Nice selection of pies, sides and drinks. Opted for the Sunday best with a Moolin rouge beef pie ( very tasty), mash, carrot & swede, pig in blanket, yorks pud and gravy for £9.95. It was lush!

Great selection of pies and sides, and really reasonable prices. My only criticism would be the service, there did not appear to be enough staff, and it was quite busy.

We stopped in, as this place was recommended, on a cold and rainy day. I had the moo, the beef pie, and my husband ordered the fandango, which is the chicken/chorizo. We split so as to try both and both were very good. The restaurant...

Great meal. The Moo was fantastic as were the loaded chips. The missus had a great gluten free meal as well

Very good service by the guys. Food was excellent, piping hot and they didn’t hang around. Theyleave you

Always welcomed in and sat down swiftly. Fantastic food packed full of flavour with good music to top! Highly recommend

My husband and I were in Cardiff for the half marathon and couldn’t be bothered to go back to the hotel to change for dinner so we called here for food. We ordered two vegetarian pies with mash and peas. The pies were delicious but...

I've been addicted to Pie Minister since I accidently found a Chicken of Aragon pie in Sainsbury's many years ago. I spent years ordering pies by the box load off the website, even as gifts for others at Christmas to spread the wonder that is...

Had a superb lunch on a recent visit. Can't fault the food or service and Steven the manager went out of his way to ensure we were looked after. Will definitely visit again soon.

Was a little cautious about coming here after reading some of the reviews but was recommended by a friend so decided to give it a go. Very pleased that I did! Food was amazing and even had to squeeze in a sundae as they looked...

Great tasting pies with mash, peas & more. Wish we could visit more often. 2 mains, 2 drinks came in at £30 so a tad expensive but so delicious. Service very good, staff friendly. Seating is ok. Only issue this visit was 'warm' tap water.

Came here for on my lunch break as it was always being recommended. I’m so glad I did! The pie was lovely, I had the Moolin Rouge and it was lush! I also managed to squeeze in one of the special sundae’s too! Staff were...

Not my first visit but I recently took my mother to Pieminister for Bottomless Brunch, which was £20 including a brunch pie meal and an option of Prosecco, Bloody Marys, Aperol Spritz or Mimosas for 90 minutes. Honestly a fantastic time, I thought they may...

Was recommended to try this place. Went for the Sunday best. Looked amazing. But mash was cold, the pie was Luke warm. And the filling to yorkie was cold. Diet coke was not branded it tasted watery. The others in the group also said its...

Place was near empty, but still had a long wait to be served, then to even receive our drinks after we had been served. There were more staff than customers but they seemed disinterested. The pie that we eventually got was nice, but squashed in...

Visited on the Saturday of Cardiff Pride, we chose to eat here due to the effort that had been put into the pride decorations and the way the staff had dressed up. The staff were very friendly and the food was delicious. There were so...

This was a really odd meal!!! Some aspects were very very good - the pies were absolutely delicious and the sides were excellent too, and our waitress was very pleasant. Some aspects were not good at all - the ice cream was almost totally tasteless,...

For years we’ve always headed to Pieminister for a pre-match pie before the rugby for a couple of reasons usually you can expect: A little wait (because it’s so busy) A reduced menu (because of the rugby) Quick service (because they have a queue of...

Poor lighting, scruffy entrance, expensive food, very expensive drink(beer). Partners comment " I am not eating in there"

Went to pieminister on this quiet chilled Wednesday afternoon with two great friends :) had the best service I have ever received from a guy with tattoos in a grey shirt named Steve. We had a great conversation and he told great jokes, we were...

I’ve been to this Pieminister on many occasions, both with family and friends. The first few times there the meal was great and I’ve walked out satisfied. The food itself, especially the all-important pies, is actually very tasty. On more occasions than not, however, one...

It's a bit pricey £10 a pie and mash. But the pies are very good. Bit of a wait to be served and to get the pie but it was worth it. It's a bit too restauranty for such a basic dish. But overall good...

I spied this restaurant in my pre Cardiff research and it did not disappoint. Located towards the south western edge of city center, the offerings include a number of unique savoy pies, at least four of which are vegetarian and/or vegan. You also can choose...

Great, friendly service and lovely food. We had the “Kate and Sidney” (steak and kidney), which could’ve used a little more kidney but was still good, and the “Moo and Blue” (beef and Stilton cheese), delicious. Great mash. I didn’t love the minty mashed peas...

As I glanced out of the window of the Royal hotel in Cardiff. Across the road I noticed a pie shop. Fans of Blackadder may recall Miss Miggins pie shop. Well this isn't it. This is Pieminister in St Mary Street. This picture is of...

Visited on Sunday evening before a concert , four of us all tried different pies all were delicious nicely filled pies not all pastry as some pies can be , lovely gravy matched to your filling and lovely creamy mash . Such good value for...

We found this place by chance and so glad we did! The food was absolutely delicious. We were served by Steph who was very welcoming and took the time to explain the menu, something very few restaurants do! Extremely courteous and friendly - full marks...

Pie à la viande et aux rognons, servie avec purée de pommes de terre, pois à la menthe et une...

The pies and sundaes were delicious. Our waitress was very nice, but seemed a bit busy despite the place not being very busy, and we sometimes had to work for her attention.

All microwaved extras, beans where hard and bitter tasting, pie was dry and pastry was so awful the filling was dry and not much meat. The gravy was thin and tasteless all in all terrible and bland will never go back

Came here with my colleagues for lunch. The menu has lots of different options, including vegetarian and vegan and gluten free. The pies and sides are lovely. The cocktails were also very nice. The staff were okay, could have been a bit chirpier. I would...

The pies here are always really tasty, last time I visited I had the venison pie which was really nice. If you’re starving the portions aren’t massive but it’s still a really good dining option.

Normally really like Pieminister, but this was my first time at the Cardiff branch and it was super disappointing. Staff seemed like they couldn’t be bothered from the beginning. Noticed our food waiting on the counter for a good five minutes before a member of...

We visited here today as a couple along with our young son. We were really impressed with the range of vegan options. Food was really nice and service was great. Food was good value and the place had nice decor and atmosphere. My only complaint...

The service was quick and very good and the pies were super delicious. We could happily eat here every day! Whilst this wasn't a problem for our family, the toilets were down stairs making it difficult for anyone with mobility problems.

While I was visiting Cardiff, I happen upon Pieminister. At first, I was unsure about what it was but saw a line there a few times so I thought I would give it a try. I am glad I did. The savory pie (lamb and...

Found this delightful restaurant for a delicious spinach vegan pie with a parsnip + kale fritter which was served piping hot and tasty. There is a great vibe here combined with music which made one want to get up and dance. To finish I ate...

Gorgeous piping hot food and good sized portions. Staff were lovely and helpful and great service. Highly recommended all round!

I’ve been here a few times and the food quality is brilliant. However, the wait for food can be ridiculous- almost an hour and a half and the place wasn’t even full :( the couple next to us gave up waiting... probably should have followed...

Great pies. Delivered well. Tasted amazing. Loved the vegan pie!!! Will def come and visit you in person now.

Popped to to find out about their pie selection and ended up staying for a meal. Friendly staff, great atmosphere & love the industrial style throughout. My chicken pie was delicious. But, by far the best thing, is the fact they serve gluten free pies...

Pies to die for, perfect mash, fresh peas, all served in around 10 minutes with the Greatest Showman playing in the background. I could stay here for the rest of my life!! Three empty plates and three happy tummies, we’ll be back!!

Visited on Saturday in the midst of match day madness. Service was extremely quick and the food was delicious. Special mention to Conor our waiter who was friendly and super helpful. Would definitely recommend.

The restaurant is fairly small and I would imagine worth booking in advance in the evening. The combination of cheesy mash, crispy shallots, pie, mushy peas and gravy is to die for! I would definitely visit again and recommend to others. I opted for 4/5...

Had a lovely lunch today, courtousy of pieminister. A colleague who was leaving our organisation after 22years decided on the option. Great choice delicious food. I opted for Moo & Blue, mash, peas and gravy. Not cheap eats but quality costs. Totally recommend. Forgot to...

Gave my partner the choice of place to get lunch for Valentine’s Day. She chose here and I am glad she did! The pies were delicious, reasonably priced and the service was quick. Such a great range, too! Friendly service which was nice.

Enjoyed two deliciously different pies - one vegetarian and the other a beef one and then put them together to have half each. The pies were each served with a portion of gravy - included in price. Great friendly courteous staff and filling good food.

Alors nous avons très bien mangé ici, la table était un peu collante ... donc il faut un peu frotter...

2 of us ate with 3 drinks between us for just under £30 so a tad expensive for pie & mash with few trimmings but so deliciously filling. Have visited before & will do so again when i'm in Cardiff. Nice staff, reasonably speedy service...

This was my third visit to Pie Minister and I decided to have the vegan pie (Kevin) with onion rings. It was delicious and I will definitely be going back for another. My husband had the shroom pie with mash, also delicious. I should also...

We had vouchers for this place and we were pleasantly surprised. The place wasnt something we were used to, but, the food was well cooked and tasted lovely. The staff were friendly and nothing was to much trouble. We would definitely go again.

Staff very friendly and patient as we were a large group of 5 adults and two kids. Ordering was swift and drinks arrived quickly. Our meal took a wee while longer than we’d hoped but when it did arrive, at first, was chuffed to bits!...

Excellent service, lovely food. My Husband had a problem with his heart, the staff helped me with him and called an Ambulance. Can't praise them enough. Well done Pieminster.

I've been wanting to try the food here amidst being a chain restaurant however like other chains it was disappointing. Overpriced milkshakes for its quantity with a lasting sugar buzz to keep you occupied as our food didn't come for some time. Meals were delivered...

Been wanting to eat at a Pieminister for sometime, I wasn't let down. Firstly the portions are spot on, with an excellent selection for vegetarians. The food was fantastic really enjoyed it and the service was friendly and helpful, I’ll be coming back tomorrow for...