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4.5

Based on 483 opinions finded in 3 websites

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Nº 197 in 898 in Bath and North East Somerset

Nº 25 of 153 British in Bath and North East Somerset

CUSTOMERS TALK ABOUT DISHES WITH..steakmeatpiechicken

comment_iconOpinions

The food and drink was really tasty! The vibe of the restaurant was really good and the waitress, Bea, was very accommodating, and provided excellent service!

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Jet23571976345 . 2024-11-18

MORE AT TripAdvisor

Fantásticas opciones vegetarianas y veganas, la nave nodriza con el moo sin carne era increíble y justo lo que necesitaba después de un largo paseo. Muy cálida bienvenida de todo el personal que uno a uno saludó a mi perrito. ¡Gran equipo!

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Stay552691 . 2024-11-17

MORE AT TripAdvisor

Me lo pasé genial. Solo he pedido antes en línea y todos han sido buenos también, pero cuando vine en persona es una experiencia completamente diferente. El personal era maravilloso y todos nos cuidaron tan bien, Kaya especialmente así. El lugar estaba limpio y la decoración era agradable. Recomendaría a cualquiera ir y experimentar la increíble comida

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Adrianne B . 2024-11-13

MORE AT TripAdvisor

Empezar diciendo que soy un usuario de silla de ruedas, y que por lo general presenta muchos desafíos al tratar de comer fuera. Llamé con anticipación para preguntar sobre el acceso en silla de ruedas al edificio, y si tenían algún paso libre de acceso a un inodoro. Kaya atendió mi llamada y me aseguró que aunque había un pequeño paso para entrar al restaurante, personalmente sacaría una rampa portátil para darme acceso, que no habría más pasos para acceder al inodoro, incluso me daba un resumen de aproximadamente cuántos pasos esperaría manejar desde mi mesa prevista hasta el baño. También tengo múltiples intolerancias alimentarias que no caen bajo los 14 alérgenos principales, así que averiguar qué puedo comer de forma segura es una batalla. Eso no inquietó a Kaya, después de una conversación sobre los riesgos y acordar un plan, revisaron las listas de ingredientes y me las presentaron para que pudiera tomar mi propia decisión informada, y el resto del personal que trabaja también estaba feliz de acomodar y verificar dos veces que estaba al tanto de cualquier riesgo del que les había hablado al traerme mi comida. Más destacado, Kaya personalmente movió mesas y sillas para eliminar obstáculos entre la entrada al establecimiento a nuestra mesa, y el baño también. ¡Finalmente, la comida! La comida era maravillosa! ¡Mi compañero y yo tuvimos el Moolin Rouge! A los dos nos encantaron los pasteles, que combinan maravillosamente con puré y salsa! Mi compañero también tenía los guisantes en el trato de la nave nodriza. Absolutamente maravilloso, el equipo trabajó muy bien, y Kaya es un mérito para la empresa. Muy impresionado.

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Carenza . 2024-11-13

MORE AT TripAdvisor

Locale poco attraente perché un po' trasandato. Qualità del cibo molto buona, prodotti freschi. Personale molto gentile e servizio buono.

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Wallaby . 2024-10-22

MORE AT TripAdvisor

Food was good, great portions, but what really made our day was the wonderfully friendly service. Bea and Alfie thanks so much for making our day

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Ann HUTCHINGS . 2024-10-01

MORE AT Google

Just arrived Bath in the cold and feeling like warm lunch. Went into Piieminister - ordered a Moo pie and steak & Kidney. Both beautiful and filling. Longish edit but tasted fresh and piping hot so no complaints. Excellent waitress and service. Photo shows pjes half eaten - we couldn’t wait to get started !

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Janet Howison . 2024-10-01

MORE AT Google

Amazing place and amazing food will be coming back again soon

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wayne muttock . 2024-09-28

MORE AT Google

Waitress friendly and accommodating. She was on her own as colleague had been on since 8am and had gone for a break. Food came and enjoyed. Unfortunately I visited the toilet and was totally disgusted ! Had I visited before food I woukd have turned around and walked out. One toilet out of order. , the toilet I used was disgusting, floor unswept/ not mopped but moreover the toilet was thickly stained which was a build up from over time. Thick brown staining. Obviously had never been regularly cleaned properly. Absolutely disgusting, It was awful. So check toilet prior to ordering, this to me is a very basic hygiene. And if they don't care about the toilets, do they care about the food ?????

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Annod D . 2024-09-17

MORE AT TripAdvisor

Server was really friendly. Cookie (my dog) loved his pork scratchings and the fuss. Then we were treated to one of the best pies I've ever eaten.

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Laura Smith . 2024-09-15

MORE AT Google

Our first experience with this B Corp chain. (whatever a B corp is) Needed a Sunday evening indoor seating place, walking distance and good food. Pieminister fit the bill. We had the free range chicken which was very good. Service was good even with the obvious short staffing issue.

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H Lyons . 2024-09-15

MORE AT Google

Lovely little restaurant, beautifully cooked and presented pies, no soggy bottoms. Portions not over generous, but we were full afterwards. The best thing for us was that we were welcomed with our little JRT who had his own meal of porky scratchings and water.

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Jola Allaway . 2024-09-13

MORE AT TripAdvisor

Had a lovely chicken harrisa filo pie with tziki and slaw yesterday. Waitress was doing an amazing job on her own in busy restaurant. Most tables occupied and queue later.

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Jane Cane . 2024-09-13

MORE AT Google

Massive shout out to Evie and Ruby, who handled this extremely busy evening with just the two of them working the restaurant so very well. My mom said she’d never seen two girls work so hard. P.S. the pie was delicious !!

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Ellen de Rooij . 2024-09-12

MORE AT Google

A great casual and friendly place. The staff were absolutely lovely and the food was fantastic. Definitely recommend.

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Alison J . 2024-09-11

MORE AT TripAdvisor

The service in Pieminister Bath was outstanding and we‘ve had the best pies we‘ve ever tasted in the UK here. The Moo Pie was delicious and was perfectly balanced by the cheesy mash and gravy. Definitely recommended.

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PK Pichler . 2024-09-10

MORE AT Google

We couldn’t fault the food, that was delicious. However we arrived starving and faced a very long wait to be served, with people who entered the restaurant after us being served before us and when we brought this up with the waitress, we were met with excuses and then when I asked for custard with my dessert, I was given ice cream, but by this point I couldn’t be bothered to challenge it.

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Lucy T . 2024-09-08

MORE AT TripAdvisor

Pie was great. Lots of meat and veggies. Gravy was nice and thick but it is gluten free and you can tell. The service was great. Server was very personable and outgoing. Place was spotless and had a good vibe.

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paul byrne . 2024-09-06

MORE AT Google

Incredibly friendly welcome/service - and cracking pies. Difficult to say much more really. A really chilled ambience made it an easy dining experience. Couldn't decide on which pie to go for but, in the end, plumped for the 'Moo and Blue' and, gosh, it was exceedingly good. Will be back

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DinFrance . 2024-09-05

MORE AT TripAdvisor

Food was disappointing. Fries were not skin on as advertised and were cold and tasteless. Parsnip chips were swimming in oil. Coleslaw was old and dry

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juliet . 2024-09-04

MORE AT Just Eat

I ordered the The Mothership Moo and it was my first experience with mushy peas- it was amazing! The food was great and filling. The service was lovely. We were fit in even when there was no space as long as we weren’t longer than 45 minutes. I highly recommend this place.

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Leo Williams . 2024-08-31

MORE AT Google

They have some vegan options, and you can even turn it into a meal deal. I opt to make mine a meal deal called Mother Earth. It was all vegan and was tasty! The staff is super friendly, and they are happy to advise you in case you need help choosing. I got advice to try this cider, which was an excellent choice! I will recommend people to come and try it!

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Diana Martinez Trejo . 2024-08-25

MORE AT Google

Wanted to give a shout out to two amazing members of staff, Bea and Evie. My partner and I were both really happy with their customer service, they were so friendly and chatty, and made a great impression from the get go. We also really enjoyed the starters we ordered especially the mushroom calamari.

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Lily Green . 2024-08-24

MORE AT Google

Simply amazing, yesterday 2 girls serving me, B…(apologies I forgot to write their names) very nice hospitality and vibes. Food , what can I say? I fall in love with pies !!! I also drank a beer ,( a bit bitter for my taste… but no matter because: ) the pie with the grave was excellent!!! So tasty and delicious. The staff also helped me out with some directions to continue my visit in the city.

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Laura Rizzi . 2024-08-22

MORE AT Google

The food was excellent, very generous portion sizes. I had the Free Ranger and my partner had the Moo, we both had cheesy mash with our pies and we’re both very happy with our food! The pina colada mocktail was very nice and was good to see some different non-alcoholic options on there. Great atmosphere, music was banging and wasn’t too loud. All the staff were lovely! Huge thank you to Kaya for the excellent service and great chat. We were made to feel very welcome while we were here.

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Jake Oakman . 2024-08-22

MORE AT Google

Amazing pies, generous portions, the mushroom calamari were incredible and staff were very friendly!

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Holly Davis . 2024-08-22

MORE AT Google

One of the best pie mash in UK!! Really delicious. Try Mouolin Rouge one woth special gravy

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As ghi . 2024-08-21

MORE AT Google

Had a fantastic lunch, pies were yummy and Kaya was super friendly and helpful!

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Pauline Fairweather . 2024-08-19

MORE AT Google

Excellent service and food, totally recommend

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Karen Ramsay . 2024-08-19

MORE AT Google

Fantastic meals, pie was great, Kaya’s customer service impeccable. Thoroughly recommend as a place to pop into👍

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Phil Ramsay . 2024-08-19

MORE AT Google

Mashed potatoes and gravy were made from powder and poorly mixed, with lumps. It's hard to call this place a restaurant. I think these pies are prepared somewhere else and just reheated in this restaurant. The female chef who was reheating them was singing and dancing in the kitchen—I thought she was performing a ritual and the food would be great, but I was wrong. The quality of the food was poor and lacking flavour, but the waitress was very nice and helpful that's about it. I don't recommend this place to anyone

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Martin Dembek . 2024-08-15

MORE AT Google

Pieminister in Bath was a delightful surprise! The pies were absolutely delicious and the prices were reasonable (no service charge added and we ended up with a 25 pounds bill for two). Our waiter was exceptional, providing top-notch service with a friendly smile. Highly recommend!

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Lyle Moore . 2024-08-12

MORE AT Google

Very good, good quality, good service for a very good price ! I recommend !

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Alice CHABOT DEJA . 2024-08-09

MORE AT Google

Had a really lovely meal at this place, the vegan options are amazing and Kaya helped us with deciding what to go for! Rob did a great job preparing the food and making everything taste delish! :) such a friendly atmosphere and LGBTQ friendly, we will be back again!

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nina ashton . 2024-08-09

MORE AT Google

Had a great pie feed with exceptional service It was really busy but Bea kept intouch constantly updating us and couldn’t have been more helpful. Fast and friendly service . The other girl Kaya was also so nice they worked really efficiently together. Good music also playing

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Michelle Fletcher . 2024-08-08

MORE AT Google

Best pie I've had in a while, and everything else was amazing too! The summer slaw was incredible, as was the spicy ketchup. Busy place, but great service

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Becca Pierce . 2024-08-04

MORE AT Google

Three of us popped in for lunch, super friendly service. Food arrived quickly after ordering. I had steak and kidney with mash, peas and gravy, the others had harissa chicken filo with crispy potatoes, broccoli, peas and tzatziki dip and finally chicken free ranger with chips, crispy onion bits, cheese and gravy. We all found them to be winners. We will be going back where I am going to have steak and blue cheese. If only they could have a pie tapas so we could have, say, 3 tiny pies in one meal.

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iw600 . 2024-08-02

MORE AT TripAdvisor

Great food, great service and reasonably priced.

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Nehal Shah . 2024-07-31

MORE AT Google

Has a great selection of meat and vegetarian pies available with a variety of supporting foods. Was hot and fresh, and the server was very kind and helpful.

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Jeff Baldwin . 2024-07-28

MORE AT Google

Such excellent vegan options! Mouthwatering amazingness

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Whitley Schamber . 2024-07-20

MORE AT Google

Great and very tasty pies, vegan options available which is the reason we went there. Staff very friendly and attentive. Food was delicious and we will definitely come back here.

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lowik . 2024-07-17

MORE AT Google

Just had the most delicious pies and starters (pork sausages and halloumi sticks) as well as the most amazing service from the lovely kind staff. 100% would return again! Highly recommend the Moo and the Moolin Rouge pies - both delicious!

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Chloe Pattas . 2024-07-10

MORE AT Google

Amazing food, a fresh environment, and super friendly staff! Caitlin was great, with efficient service, and good recommendations!

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Ginger GT . 2024-07-10

MORE AT Google

Perhaps my expectations were too high but the pies were very ordinary.

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Lynn Rayner . 2024-07-09

MORE AT Google

Milkshakes are more like ice cream Sundays here, you have to eat with a spoon. Food is alright, nothing special, fairly nice servers, though they could be more attentive, had to wait a while to order

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Daniel Browne . 2024-07-07

MORE AT Google

The pies were tasty but the flavours could have been stronger. There are quite many vegan options. The oyster mushroom calamari were amazing and highly recommended. The staff was friendly and the environment serene.

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Nicolas Bonollo . 2024-07-07

MORE AT Google

Very tasty pies, great side dishes. Service very friendly and attentive. Gladly again.

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Andreas Gerber . 2024-07-04

MORE AT Google

Nice pies and good service ! Expect to wait 20mn to be served

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clément sirvente . 2024-07-03

MORE AT Google

Service was welcoming and warm despite there being only 2 staff members and it being weirdly busy. They deserve a medal.

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Nicki Knox . 2024-07-02

MORE AT Google

We had a wonderful meal here between our Bath Mayor’s walking tour and the Roman Baths. Service was very pleasant and the food always good.

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mulv67 . 2024-07-01

MORE AT TripAdvisor

Great vegan/vegetarian options. Friendly staff.

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Maria Byrd . 2024-06-30

MORE AT Google

We went for bottomless brunch. I’ve done bottomless brunch at four different restaurants now and this was by far the least amount of drinks I’ve been served. If you’re expecting a pie and a few drinks over the two hours then it is perfect for you. But we waited ten minutes with empty glasses on multiple occasions and then 15 minutes to get our next drinks. We were offered our ‘last call’ drink with 17 minutes left of our two hours. I won’t be back for bottomless brunch. The pie was great though.

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sammy_mac84 . 2024-06-29

MORE AT TripAdvisor

Always love Pieminister's pies. Came here for an early dinner, was thankfully very quiet when I arrived meaning that I was served rather quickly. The waitress who served me was extremely friendly and my food was delicious. 5* service every time I visit a Pieminister, I wish we had more in London.

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Luke Bourne . 2024-06-19

MORE AT Google

The fungi pie was unreal! I’m so happy there’s multiple. We’re just visiting the uk and I immediately want to go to every franchise we can find.

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Rachel Ross . 2024-06-17

MORE AT Google

Prompt friendly service. Great pies!

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Tilly Suddes . 2024-06-16

MORE AT Google

Very welcoming to us all including the dog who got some porky scratchings which she loved. Friendly service and despite a hiccup - caused only because they were so determined not to put my friend with allergies at any risk - everything was great. Lovely food. Quick service and a good atmosphere

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Floandthegirls . 2024-06-13

MORE AT TripAdvisor

You simply can't beat a Pieminster when out in the city! I went for the vegetarian chicken and bacon one which was amazing as usual. The portion size was really generous - although we could definitely have done with more gravy. It was quiet when we went and also empty on subsequent walks by, so you should be fine to get a table.

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Scott Redrup . 2024-06-13

MORE AT Google

We had a group of 11 of us and the service was really great! Our server was very lovely and very attentive and it was great being able to have choice for Gluten Free too!

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Cesca Priestley . 2024-06-12

MORE AT Google

We had such an amazing server, they had purple hair and was so incredibly lovely. As a table of ten after what seemed like a long day for the limited staff, they did an amazing job.

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Chloe Robinson . 2024-06-11

MORE AT Google

Very nice, can't complain about any aspect at all! Even with limited staff they delivered incredibly well, with us being a group of 11!

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TOM LOCKWOOD . 2024-06-11

MORE AT Google

Excellent meal, very well presented. Tom & Bea were exceptional in their service and product knowledge. A definite winner!!

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Gareth Jones . 2024-06-08

MORE AT Google

Recommend for all who like some special pies (free range meat and vegan options) We went there twice, very delicious and the stuff was very friendly :D it's worth a visit.

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Milk . 2024-06-07

MORE AT Google

Amazing pies, very yummy, and good choices for vegetarians and vegans, reasonable price, super friendly staff! Above all, a dog friendly place :))) As for the atmosphere, it is not a fine dining but very clean.

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sara m . 2024-06-06

MORE AT Google

Delicious! Very busy when we arrived and they still offered really exceptional customer service and friendly conversation. Excellent veggie options to choose from. I would definitely go here again! And they had this cherry pie sundae dessert that was amazing. Save room for that!

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Sarah D . 2024-06-02

MORE AT Google

The food was amazing and excellent service, they did get very busy for the amount of staff they had on, but they executed it amazingly 👏 🤩

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Kev Shenton . 2024-05-31

MORE AT Google

We visited Pieminister Bath on 28/5/24 for an evening meal. ( 3 people) The food was brill, I haven't had a proper steak and kidney pie like that for ages. And the gravy is something else. The staff were fantastic too so thanks to Bea and Tom

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edward pritchard . 2024-05-31

MORE AT Google

We loved this place so much that we came back all three days of our 3-day trip. Especially enjoyed the veg options but the meat pies were great too. Our server Kaya was so friendly and remembered us each day! Highly recommended.

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anna887 . 2024-05-31

MORE AT TripAdvisor

There was a staff shortage so service took a bit longer than usual but the staff were very helpful and friendly. Thanks to Maxim for the great service! The food was excellent - would recommend the Moo and Blue (with the mothership meal deal).

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Liam Ives . 2024-05-28

MORE AT Google

Fantastic pies! Both my partner and I have really enjoyed our meal

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G K . 2024-05-28

MORE AT Google

We didn’t try food, but experienced poor customer service. When walked in we made the waiter aware we are in a rush and asked how much time would we have to wait for food - he seemed to be quite annoyed about the question and said at least 20 mins. We said 20 minutes is fine. Later, we asked if we can place an order and he said “you probably cannot, if you are in a rush go somewhere else”. It was very rude and confusing. We left the place.

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Ruslan Sotnyk . 2024-05-27

MORE AT Google

Very poor service. Long waits to order and receive food. No water after asking twice. Wrong pie came but at that point we’d been waiting so long so ate regardless. Others waiting even longer than us. Food was good but not worth the dismal service.

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Robert Fraser . 2024-05-26

MORE AT Google

Great bottomless brunch, Bea was was a great waitress

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Philip Wright . 2024-05-25

MORE AT Google

Thanks to Bea and Max we had an amazing visit! Thank you so much guys! You deserve a raise!

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Iskren Singa . 2024-05-24

MORE AT Google

Popped in here for lunch and left so happy! Food was delicious, lovely place to be. Kaya was attentive, had fabulous communication and such a warm presence. Thank you so much!

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Brianna Wolowiec . 2024-05-23

MORE AT Google

The place was unassuming but food was so good. Our waiter left mid shift which was terrible but the manager stepped in despite clearly being overworked herself and made it right. Making a bad situation better always impresses me! I would definitely go back if ever in Bath again.

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Katie Duncan . 2024-05-19

MORE AT Google

We were so blown away with the food here. As vegetarians it’s hard to find a good substitute for a traditional pie. We had the jackfruit “steak and ale” pie and it was amazing. The textures and the flavors were spot on. We got it as the “mothership” meal so it came with mash, gravy, cheese and mushy peas. We also got the vegan “chicken and back “ pie and it was good but not as flavorful as the steak and ale. Reminded me of a chicken pot pie. We also got the sticky toffee pudding with ice cream and the caramel they use is dark and salted and the perfect compliment to the dish.

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Becca Garrett . 2024-05-11

MORE AT Google

Tasty, not crowded, fast service, and reasonably priced. Great!

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Mikhail Gordin . 2024-05-11

MORE AT Google

Loved it, gone with the family, would recommend you try the Moo Blue pie with Yorke pudding, many thanks guys and girls.

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Neil Vranch . 2024-05-10

MORE AT Google

Great food and friendly staff! I recommend it

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Silvia Colombo . 2024-05-02

MORE AT Google

Mighty good pies. Probably the best mushy peas of my trip. Lots of gravy and great service. I had beef and my wife had chicken. Both were really good. Seating is really nice with big windows.

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Tyler Larsen . 2024-05-01

MORE AT Google

We were astounded at the selection of pies! They were delicious and a fair price. I enjoyed both the gravy and the spicy ketchup.

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John Dendor . 2024-04-30

MORE AT Google

The food at pieminister is fantastic, with great side options at a reasonable price. Good service from the staff here, too. Our only niggle was running out of one of the more popular bottomless drink choices mid-afternoon on a Saturday, but we'd still recommend and would definitely return!

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Hannah Clinch . 2024-04-27

MORE AT Google

Worse pie I ever eat in my life! It looks more like a dirty nappies and it was no beef inside!

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Daniele Quaglietta . 2024-04-27

MORE AT Google

Steak and Bleu rocked...classic mushy peas...gravy that seasons anything. Drop in...you won't be disappointed!

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R.T. Kirkpatrick . 2024-04-23

MORE AT Google

Very good experience. We took the mothership pie (red moolin). Excellent !

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Karinne Radburn Michel . 2024-04-19

MORE AT Google

Just sharing mine and my partners experience of a recent trip to Pieminster. Went for lunch as part of a trip to Bath for the bank holiday weekend and thoroughly enjoyed the experience. Top notch food and service. Opted for the mother ship (pie, mash, minted peas, gravy etc...) and it was just great tasting food. Good service to go with...

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Bobby Hennessy . 2024-04-16

MORE AT Google

Went to have dinner with my wife, the food was good the service was excellent , I would personally recommend this place for lunch and not dinner

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Antony C R Marzano . 2024-04-07

MORE AT Google

First time trying Pieminister and definitely not the last time! The food was very good and generous. Also very cheap price for the quality and quantity. I had the This Isn’t pie and it was delicious. The slaw wasn’t that great though but it’s a small detail. Service was quick and efficient too.

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Melanie Mengüs . 2024-04-07

MORE AT Google

Was a very nice experience the food was brilliant thanks

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Paul Newman . 2024-03-29

MORE AT Google

Service was very slow. Waited almost an hour for our order. Music was to load in a allready crowded restaurant. Food was not much better then waitrose

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P W . 2024-03-23

MORE AT Google

Lovely food, attentive staff, good deals on for the pie and sides, really recommend the pecan pie sundae.

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Isabel Booth-Downs . 2024-03-18

MORE AT Google

Enjoyed a meal here with my family and what a treat as they had a separate menu for gluten free options. Portion size was good, pies were excellent and the mash devine. Just wish the sticky toffee pudding was gluten free but there were other options. Staff were lovely and friendly and service was very quick even though they were very busy. Highly recommend to all coeliacs who need a pie fix.

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Jane Jenkins . 2024-03-17

MORE AT Google

Mainly want to give a shout out to all the waiting staff here as they were all doing a fabulous job at staying on top of customers, keeping tables clean and getting orders out. Food did take a while but it was a busy Saturday and I assumed there was possibly only one person in the kitchen. Pie was lovely as always and I often recommend Pieminister to friends and family due to the good quality food and vegan options available.

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Rachel Finn . 2024-03-15

MORE AT Google

Great gluten free options, especially the meat pies!

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Frithjof Wegener . 2024-03-11

MORE AT Google

Great place. By luck we dropped by this place, and we are very glad we did. Food was absolutely delicious, staff member was so friendly & helpful. Highly recommend this pie restaurant to anyone.

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Jacquie Betts . 2024-03-08

MORE AT Google

The pies were amazing! The service was friendly and fast, will be back again for sure 🙌🏻

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Katerina Babushko . 2024-03-08

MORE AT Google

Visited here whilst supporting individuals with learning disabilities, server was very attentive to our needs and the food as always was really tasty! Reasonably priced too.

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Felicity . 2024-03-05

MORE AT Google

Absolutely luved our bloody tasty amazing pies please run there for a really great treat our visit was at lunch & my chicken & mushroom pie creamy mash delicious peas & gravy was full of flavour fresh piping hot & served by a smashing friendly waitress who ran the floor with great ease over all a v welllcoming & pleasant experience I will be back you are pie masters

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Bridget Cooke . 2024-03-04

MORE AT Google

Delicious with tons of variety! Plenty of gluten free and vegan options too. Kaya and Dammon were wonderful <3

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Michael Bush . 2024-03-03

MORE AT Google

I ate here and ordered the Moolin Rouge with cheesy mash. It was better than expected!

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Andra Lynn . 2024-03-03

MORE AT Google

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British
outdoor_seating_219724takeaway_219724delivery_219724

Amazing restaurant, awful service. I hate to write a bad review as someone who works in hospitality but this was a particularly bad experience ! Today we headed to the beckfrord bottle shop for some dinner and a glass of wine. We were told that we had the table until 8pm which we expressed was completely fine ! However, the waitress (dark hair, glasses and checked grey overshirt) made us feel totally uncomfortable from the moment we arrived. We were rushed to order drink and then food, she was panicked almost from the moment we sat down. We asked for a minute so we could all discuss what we wanted to order and she was clearly very unimpressed at this. Everything seemed fine again and different members of staff brought us our food and were friendly and accommodating. Then it came to 7.40pm and the rushing and rudeness came back and worse. She asked us to pay the bill and we explained we’d already understood that we had to be done by 8 so could we enjoy our glasses of wine and pay at the end of the meal. She came back 2 minutes later and forced us to pay the bill with 20 minutes to go. This shouldn’t even have been on our mind, as we were trying to enjoy a nice meal. Why did there have to be such a stress on the time limit when being out for dinner ! As I mentioned above, I work in hospitality and I’m very used to annoying customers etc. However, we are a pretty laid back group of people. This was such a shame as the food and wine was amazing, really she ruined what could have been such a lovely evening! I think maybe the waitress needed a break ?

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4.5

473 Opinions

location-iconLower Bristol Road
British
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Went here for their folk session evenings they do on Wednesday, lovely ambience and mix of customers, some lovely draught ciders for a good price, and a very nice beer garden

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4.5

5228 Opinions

location-iconStall Street
British
outdoor_seating_163870takeaway_163870delivery_163870

It was my friends birthday and decided we should have tea here. The room was amazing and the live music was superb. The sweet part of the tea was great as was the savoury Welsh rarebit. The sandwiches were OK but not up to the same standard as everything else. The absolute highlight for me was the staff: we were greeted at the door by the amazing James, he is a gracious, kind, accommodating and beautiful human being!! We were also assisted by Eugine and Davide who were super helpful as well as funny and with very good people skills! (Now let’s go back to James)- I told James that I didn’t eat meat so he sorted out a different sandwich for me and also made a recommendation for the tea…he did not let me down, it was the best cup of tea I’ve ever had in my life! I told him it was my friends birthday and they sent over a cute little cup cake as the band played “happy birthday”. A stupendous day was had by all…thank you so much for having us and helping us create memories!