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4.3

Based on 2.649 opinions finded in 4 websites

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Nº 822 in 2155 in Sheffield

Nº 86 of 245 British in Sheffield

CUSTOMERS TALK ABOUT DISHES WITH..porkpiechickenmeatpastrycheesesteak

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Tried here for lunch with work colleagues. Welcomed very nice by the waiter and placed at our table. The restaurant felt really cold inside and not comfortable enough to take our coats off. Pie was nice but served on top of cold mash. Very average.

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Francesca Mansell . 2024-11-22

MORE AT Google

Staff was nice. They were dealing with a leak so thy aren't to blame. It was decent.

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Garry Lewis . 2024-11-11

MORE AT Google

Food excellent service always good. Atmosphere good.

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Patricio McCoubrey Alvarez . 2024-11-04

MORE AT Google

Early evening meal, not too busy and really friendly and quick service. Went for the Moo pie with mash and mushy peas. Lovely - perfect for a chilly day.

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Claire S . 2024-11-01

MORE AT TripAdvisor

Great pies!! I had the venison pie and was great. I was pleasantly surprised on how they came out as well. Pie and a beer. Simple, but effective at a reasonable cost.

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Ryan Dizon . 2024-10-30

MORE AT Google

If you want to eat some traditional British food, try something different every now and then. I like their homemade meat pies, including beef and kidney pies, chicken pies, beef pies, various snacks, and fried pork rinds with beer. Recommended if you want to have a light meal, this place is perfect for a small gathering.

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Ray Keenley (Ray) . 2024-10-30

MORE AT Google

For once, I was spoilt for choice when I look at the menu. I am gluten and dairy intolerant and it's always hard to find something to eat, but this place was excellent. So yummy!

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Chloe . 2024-10-28

MORE AT TripAdvisor

Popped in on a Friday night without a reservation and was seated and attended to quickly. Service (Grant & Jack) was efficient and friendly. Food was delicious and reasonably priced. Pies were filling, gravy was great. Rose wine was good. Proper Diet Coke (none of the draft rubbish). Apple crumble pot was amazing (apparently) - my son didn’t share with me. Overall, a happy eating experience.

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Steve . 2024-10-25

MORE AT TripAdvisor

The staff were brilliant! Great service and amazing food! Shout out to Jack and Grant!!

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Elli Gillen . 2024-10-15

MORE AT Google

GREAT PIES! perfect for a hearty meal if you’re visiting your friend at uni!

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Noah Strickland . 2024-10-12

MORE AT Google

Even though it was a Saturday it wasn't too busy, the staff were super friendly and you get so much for your money

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Georgina Morrell . 2024-10-12

MORE AT Google

So the food was bang on apart from the mushroom calamari with was incredibly salty which interestingly was its only taste. The table we were sat on was gross it was that sticky I actually had to peal my forearm off the table. Jack brought our food over but in the time we waited not only did I not see him clean a table that people had left (it was quiet) I didn’t see him wash his hands at all before serving our food which is quite gross. There was no follow up service wise and he removed the service fee claiming it goes to management whilst he expected a tip himself. Quite an unusual experience, it’s clear training is needed to improve the general standard!

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Ella Pickles . 2024-10-08

MORE AT Google

One of the pies we ordered was cold in the middle. This was quickly rectified.

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Sean Russell . 2024-10-07

MORE AT Google

Not a good review. Over an 1 hour to get Pie and Chips on a Sunday afternoon not really acceptable. Food ok when it finally arrived.

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Colin Scott . 2024-10-06

MORE AT Google

Jack was a really lovely waiter, he met all our requests and ensured a really nice dining experience. Will definitely be back, thank you!

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Laura Moore . 2024-09-25

MORE AT Google

Horrendous is the only word that comes to mind. I ordered online from here and got it delivered so I appreciate it won’t be the same quality as sitting in however it also shouldn’t be as bad as it was. I got the moo and blue pie, mash, minty peas and extra gravy. The pie had more carrots than meat. The mash was a literal spoonful, the peas the same. Peas tasted ok, pie was average- needed more meat which is what you’re paying for, the mash… watery, tasteless and reminded me of school dinners. The gravy cost an extra £3 (I assume for one tub as I wasn’t sure if it came with a pot already) one tub didn’t even cover the miniature mash and peas never mind the pie. Truly feel robbed, still starving, not happy at all.

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Jenny G . 2024-09-22

MORE AT TripAdvisor

I really love the concept and the options/combinations available. The pies I've had all taste great and there is a nice variety, but the mash was like a rock. The staff are all friendly, attentive and it's a nice atmosphere inside so will definitely go again

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Kirsten Berry . 2024-09-21

MORE AT Google

First time visiting a Pieminister & I only wish I had more time to spend there. Got a lighter pie and side, but every bite was delicious. Our server Joseph knew the menu well and was brilliant at helping navigate the allergens for myself. Will definitely visit again and go for something heavier. 10/10 - which is something I rarely say.

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Jakob Cumming . 2024-09-20

MORE AT Google

Lovely time and great vegetarian options. Our server, Jack, was very sweet and polite and service was fast. The food was lovely as well

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Hugo Wells . 2024-08-29

MORE AT Google

I got the Moo pie and it was delicious, the pork scratchings went well with a beer too.

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Benny Hell . 2024-08-26

MORE AT Google

The pie here is really good and filling. And when I thought that I couldn’t enjoy eating anything anymore as I was so full, the sticky toffee pudding really hit me hard as it was so comforting. It was warm and moist but then blended well with the vanilla ice cream. Top tier.

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Nguyen Nhat Linh Tran (Victor) . 2024-08-24

MORE AT Google

Service was amazing Jack was so helpful and the food was something I have never tasted pie like it. Thank you for a amazing 1st experience

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Joanna Hemmingham . 2024-08-18

MORE AT Google

We are never disappointed at Pieminiter, the value for money is excellent! I didn't really like the mint mashy peas though, too sweet for my taste, I'll have the plain peas next time. If you like kidneys, get the Kate and Sidney!

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AL CZ . 2024-08-05

MORE AT Google

Een vriendelijk ontvangst en het eten was super lekker! Echt een aanrader als je in bristol bent en van een lekkere pie houdt!

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hennie m . 2024-08-02

MORE AT TripAdvisor

Came here for food before heading out to a gig and wasn’t disappointed. There was a lot choice available with the different varieties of pie and staff were really friendly inside. Will defo be looking to go back.

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Andy H . 2024-08-02

MORE AT TripAdvisor

The restaurant is nice and modern but I was a bit disappointed with the pie. I ordered the beef pie with red wine gravy and I thought it was really quite bland. They also put the pie on top of the mash which is a bit inconvenient as your scraping around trying to find the mash. The honey mustard cocktail sausages were also rather bland. We could taste the honey but not really the mustard. Lastly we arrived approximately 6pm and they had run out of the Sunday dinner option? Which was the main reason we went. The pork cracking was lovely and the staff who served us were really nice and polite. I would try here again but a different pie.

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GC_22x . 2024-07-29

MORE AT TripAdvisor

Easy to get a table. Good service. Food as you'd expect.

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Jordan Caughey . 2024-07-15

MORE AT Google

Went by chance on Tuesday afternoon. Really glad I. My pie had a lovely crisp pastry packed full of filling, and the crispy kale and carrot and swede mash were delicious! Will definitely go back again as we really enjoyed this! Thank you team pie minster

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Ollie Suter . 2024-07-04

MORE AT Google

Good experience. Tasty,hot, neatly packed Generous portions Pleasant capable driver. Thankyou

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Sandi . 2024-07-03

MORE AT Just Eat

I'm not usually a pie person. But I really enjoyed the meal. It was a chicken one. We went for my Dad's birthday and he enjoyed it too. Definitely recommend and will probably go again.

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Caroline Gill . 2024-07-02

MORE AT Google

Booked for the Saturday Brunch, loved it. Pie was superb, as much gravy as you like and drinks included. Had a few draught pints and a couple of cocktails in our 2 hour sitting to get the value for money. Our ‘host’ Jack was polite and very helpful with his recommendations to help us choose. I too can now advise the chicken and leek with cheese mash… hell yessssss. Will 100% return, though we are not local we travel up for the Owls and will make it back without doubt

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burtonowl . 2024-06-30

MORE AT TripAdvisor

Great lunch today, super family friendly! Dan the manager knew his menu and was happy to recommend and also highlighted the offers available to us- delicious cocktails too!! 10/10 experience, we will be back!!

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Kimberly Shepherd . 2024-06-26

MORE AT Google

Came here a few days ago and absolutely loved it! The pies are absolutely incredible and the service was incredible. We will definitely be returning soon!

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Abigail Lawrence . 2024-06-26

MORE AT Google

Went for a quick meal before a gig at Sheffield City Hall. It came out quickly and it was quality food. Good portion size - not too much not too little. (Picture of Mothership Moolanrouge)

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Joshua G . 2024-06-21

MORE AT TripAdvisor

We’d just arrived from Brum for a couple of days in Sheffield and was given a warm and friendly welcome from Paddy who looked after us well. The food was excellent. A very enjoyable visit. Big THANKS.

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lmg . 2024-06-12

MORE AT TripAdvisor

Always a great place to eat! Pies are amazing, staff friendly, and good value for money. Great choice of pies on the menu for meat eaters and vegans!

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Suzanne T . 2024-06-10

MORE AT TripAdvisor

We came here for bottomless brunch before a Liam Gallagher gig and I'd say it's one of the best Bottomless Brunches we've been to! They came and took our order straight away and both the food and drinks were quick to arrive but great quality too. I've been to a few brunches where the cocktails aren't great or they take ages to slow down your drinking but this was fantastic. Before we'd even finished the first drink our server came over and said "Can I get you guys a top up?", we had 7 drinks EACH in 2 hours. The atmosphere was great, even though the drinks flow quickly it wasn't your usual 'Hen Doo/Stag Doo being sick in the ice bucket' type of brunch place! Lots of couples and mates just having great food and a good time. The pie and mash was incredible, would definitely come back!

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Katie G . 2024-06-03

MORE AT TripAdvisor

Went by chance on Sunday afternoon. Really glad we did. Got Sunday special. Both our pies has lovely crisp pastry packed full of filling, and the crispy kale and carrot and swede mash were delicious! Will definitely go back again as we really enjoyed this!

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Louise Craft . 2024-06-03

MORE AT Google

i ordered the mother's hip special which was supposed to be a pie ,mash& mini roast potatoes Carrots and swede mash with gravy . The pies were nice however there were no Carrots, roast potatoes or Swede included in the order . very very disappointing for £14.50 each . I feel totally ripped off and will not be ordering from here again.

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John . 2024-06-02

MORE AT Just Eat

My daughter booked myself, my wife and both daughters in at Pieminster for a late birthday meal, the food and service was outstanding 9/10 it just could have done with a little light music on in the background, just to create a bit of atmosphere but the main thing was the meal which was excellent. I would 100% recommend 👌 👍

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Andy Hibbert . 2024-05-30

MORE AT Google

Colleagues from the local office took us there, pies in many variations. Every once in a while I try these pies just to rediscover I don't like them. Pastry might be practical packaging, but not tasty, for me at least. But the overall experience was fine, guess the same ingredients could make tastier food, most of the food apart from pastry is actually good.

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Dejan Mratinković . 2024-05-30

MORE AT Google

Waited ages for our food, Table next to us their order taken first even though our table had been seated before them. Just two members of staff running the place, just one serving customers and the other making the food Customers being turned away even though tables were still available. The pie was great, the peas from the bottom of the pan. Whoever runs this place needs to be aware that having one person serving especially when there's a concert on at the city hall is not on at all.....and they have an anti- slavery policy!!!! First time but sadly the last as the service was atrocious.

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Millstones Mansion . 2024-05-24

MORE AT Google

Thought I would give this place a try and had a delivery, not impressed at all got wrong pie and sides were despicable, not worth the money when u can buy the pie for £5.

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David Williamson . 2024-05-15

MORE AT Google

Always yum and great GF options

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NICOLE BONNER . 2024-05-11

MORE AT Google

Pies are okay and the mash is not bad but the 'crispy onions' were so stale it spoilt everything. Every mouthful was unpleasantly chewy. When we pointed it out they gave us the bill and still charged for the awful 'crispy onions'. I am sure this isn't the case every time but it's a shame they don't pay attention to the details. If they hadn't charged us for the stale onions we probably would have tried it again but as they couldn't really care less we will give it a miss in future.

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Jaqu Timoney . 2024-04-29

MORE AT Google

Visited this restaurant for the first time, while in Sheffield. The pies were delicious with chips, cheese and crispy onions. Gorgeous. Would highly recommend a visit if you love pie.

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Yvonne Green . 2024-04-22

MORE AT Google

My three friends and I recently visited Pie Minster for their new bottomless brunch. We were celebrating a 21st birthday and were welcomed with warmth and attentiveness. From the offset, staff were taking our drinks orders as we sat, and our food (which was generous and yummy) arrived quickly. The service was amazing, we were never with an empty glass. The martinis were to die for, and the bartenders were tirelessly shaking away to make the best hand made martinis we’d ever had. A special shout out to Jack and Jahan for being such great waiters, and making sure we were well taken care of. We would highly recommend this bottomless brunch - it is so hearty and great value for money. We had a lovely experience - Pie Minster rocked bottomless brunch on only their second session!

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georgia155 . 2024-04-20

MORE AT TripAdvisor

Nice place. We were there on a Wednesday night, there were almost no people, there was no loud music. I can't eat dairy and gluten and I found a cake for me! And it was delicious! I liked. We had a good time with our friends. It's especially cool that they work until 10:00 p.m.

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Olha Litvinova . 2024-04-19

MORE AT Google

Always a pleasure to eat here on an afternoon. A great relaxed atmosphere never a rush to get you out the door like some places who are at your table the second you have finished eating. Can’t recommend pie minster hard enough for a relaxing meal. If it’s a lone diner or a couple families with kids from toddlers to teens

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Ian Swann . 2024-04-16

MORE AT Google

We went for bottomless brunch on the first day they began offering it and it was 11/10. The staff were amazing, can’t fault them. They brought drinks constantly and were so professional and friendly. We could have had so much more to drink if we wanted! The food was also SO good. Will definitely recommend this place! What a gem!

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Aimss496 . 2024-04-13

MORE AT TripAdvisor

Fantastic food/service/atmosphere.. will be looking forward to going to the one in Leeds👍

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Paul . 2024-04-10

MORE AT Google

Popped in for lunch. Great selection of food that included a gluten free menu too

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Matt Schofield . 2024-04-07

MORE AT Google

Amazing GF pies, crispy crust, lots of filling, perfect! Delicious mash too.

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Karen Baker . 2024-04-02

MORE AT Google

Top notch pies and excellent service. Paddy was a delight.

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David Constantine . 2024-03-27

MORE AT Google

Great pies! Great staff! Super friendly and inviting. Paddy managed to find us a table when they were busy and cracked a few jokes with us along the way. All the servers were friendly and although they were busy, they were really attentive and accommodating. Food was hot and tasty! Would definitely visit again!

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Harriet P-P . 2024-03-27

MORE AT Google

Great place and they managed to get our food out quickly in time for our theatre booking.

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Richard Martin . 2024-03-27

MORE AT Google

Me and my friends all went to pieminister after work, we dined heartily! The food was flavourful and it helped it was vegan friendly- we had some in our group. Service was top notch and I’ll definitely be going back to visit asap

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Jess G . 2024-03-27

MORE AT TripAdvisor

Not sure if I have grown or pies have shrunk. Still lovely food but definitely less mass and peas than when I have been previously.

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Lucy Scriven . 2024-03-26

MORE AT Google

Fantastic food and great service from Jack, thank you. We’ll be back soon!

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Sarah Parkyn . 2024-03-23

MORE AT Google

Went to Pieminister for lunch and had a wonderful experience. Our server Jack was very polite and efficient. Will definitely be back again !

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Gauri Sharma . 2024-03-22

MORE AT Google

⭐⭐⭐⭐⭐ Pieminster is a gem for pie enthusiasts! The meal deals on pies are fantastic, offering delicious options at great value. Pairing them with their tasty Pieminster pale ale is a match made in heaven. What's even more impressive is their commitment to catering to vegans with a variety of great options on the menu. Whether you're a meat lover or a vegan, Pieminster has something incredible for everyone. Highly recommended!

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Richard O'Brien . 2024-03-19

MORE AT Google

Two of us went here on a Friday night, we were a little late in to Sheffield for a show at the city hall and with a little over an hour to spare before the show started at 8 we didn't think we would have time to get food from a bar or restaurant and we fancied sit down so we figured the pie shop would be a reasonably quick solution. Anyway to cut a long story short it took 40 minutes to come out. One pie mash and one pie n chips both with peas. The pies were decent and so they should be being a pie shop, and maybe it's a northern thing but the gravy was terrible so wishy washy, no body, subtle flavour at best and the consistency of water the polar opposite to a rich thick and tasty gravy I was expecting, thank the lord they had Henderson's relish. Possibly I was expecting too much that the pies would not take long to come out and we're in fact being prepared fresh in the kitchen but the gravy was inexcusable. It should, in my opinion be as tasty as the pie. Sorry but it's a -1 out of 5 for the gravy from me, hopefully this was a one off, something I can't confirm as I haven't been back. The pie was tasty enough.

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David Leake . 2024-03-18

MORE AT Google

Really great. Friendly staff and good veggie options

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Annie Clark . 2024-03-14

MORE AT Google

Really enjoyed my pie Sunday dinner. Would definitely go back

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su fc . 2024-03-13

MORE AT Google

Great food for a quick lunch, pie fillings are lovely as was the mash, the onion rings were a little on the greasy side and the pie pastry could be better but still very enjoyable and prices pretty reasonable.

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Matt Bryce . 2024-03-13

MORE AT Google

Absolutely loved it here! The decoration is so cool and the food is fantastic! I cannot wait to come back!

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Selina Tan . 2024-02-29

MORE AT Google

Chicken and mushroom pie with cheesey mash.

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Joanna Kershaw . 2024-02-27

MORE AT Google

Great service. Food was perfectly portioned. Really chilled atmosphere.

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Adam Buckmaster . 2024-02-25

MORE AT Google

First visit to pieminister, we will definitely be back. Really nice pies, mash and peas, reasonable price and a handy location for pubs.

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rebecca s . 2024-02-25

MORE AT TripAdvisor

Jack was charming from the outset, great service. The pies were of course delicious and the restaraunt was tidy and pleaent to be in. Will definitely be back. Give the boy a raise!

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Robin S . 2024-02-20

MORE AT TripAdvisor

Excellent food and really good service by Jack who was on duty that day, pie I chose was the moo which was very tasty chips also lovely and unlimited gravy always welcome

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simone110267 . 2024-02-20

MORE AT TripAdvisor

Pies are great. But barely any mash or peas. Fills a hole and worth a £10.

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Fans For Bands . 2024-02-19

MORE AT Google

Great pie. Could have done with a little bigger portion and apparently the GF pastry is better than standard which is pretty damn delicious. Overall would definitely recommend

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dan hibbert . 2024-02-18

MORE AT Google

The pastry is THE BEST! I had Moolin Rouge and mash, delicious 😋 Big thanks to our server Jack, who was attentive and knowledgeable. Great location and nicely decorated. Give it a go if you're in Sheffield.

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Sharon Holford . 2024-02-16

MORE AT Google

This place is magnificent!! One of the best pies I’ve ever eaten, amazing portion and the atmosphere is amazing. Our waiter was Jack and he was lovely, so attentive and friendly he made the experience so much fun. The salted caramel oatshake is a must, u have to try this ;))

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Grace R . 2024-02-14

MORE AT TripAdvisor

Great food and excellent friendly service from Jack, thank you 👍

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Jack Martin . 2024-02-14

MORE AT Google

This is a great spot. We were able to get a table easy enough and there was a good choice of pies! Staff were friendly, Jack made sure that we had plenty of gravy throughout! Would certainly return... what more does a girl need... Good company and a pie, chips and gravy!!

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Clare A . 2024-02-13

MORE AT TripAdvisor

Don’t go if your in a hurry!! Went here for the first time as a gluten free girl, as I’d heard they had great options, the pie I opted for was the chicken, ham and leek which was lovely however I did find the side options quite strange. I ended up getting mash and coleslaw which in my opinion was weird however the other options were spicy beans? Me and my two friends ended up waiting an hour for our food with no apology from the waitress and a slight bad attitude. However the man who handled our bill was absolutely lovely think his name was Andy<3 top bloke. Overall can’t really recommend to highly think you could get better service and portion sizes else where. (11.2.24)

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jasmine lewis . 2024-02-11

MORE AT Google

Updated review: We have been to pie minster about 4 times and it keeps getting worse. The wait time has been about 45mins to over an hour each time which is barbaric for a pie! Staff are rude and gravy servings are non existent. Don’t bother going here for a quick lunch. Pies are good but it would have been quicker to drive to Asda, buy a pie and cook it in my oven at home. We won’t be going here again, rubbish. 11/02/24.

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Jenny Dillon . 2024-02-11

MORE AT Google

Great pie had the steak and ale pie with halloumi stick would recommend

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King adam TV . 2024-02-10

MORE AT Google

Bit quiet because it was Sunday but great food, service a little slow

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Paul Stuart . 2024-01-31

MORE AT Google

Delivery was delayed by 30minutes, when it arrived it was cold. Expensive for what it was and most of the order went in the bin because it had a strange smell to it

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Charly . 2024-01-26

MORE AT Just Eat

We had a classic pie and a meal deal. Pies were small but also reasonably priced.

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A A . 2024-01-20

MORE AT Google

We have always had Pieminister pies and when I heard that they had gluten free pies for a decent price in their restaurant I jumped at the chance to go! We booked and turned up 5 mins early, staff were very friendly, we were served by Joe and he was very accommodating to my gluten allergy and food came very quickly! Honestly amazing food and service : )

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E B . 2024-01-18

MORE AT TripAdvisor

Great tasty warming food and good selection of drinks

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Mina Business . 2023-12-18

MORE AT Google

Having been told off about entering the premiering at 1157 and said to wait outside until 1200 to be be told won’t be open until 1230 we eventually got in at 1235 and sat down when we asked about ordering was again rudely spoken to saying not was a 20 minute wait (weird as only 3 other tables eating for service at this time) We ordered the meals 2 dear Santa pies and one mushroom pie When they arrived they had missed out on the garden peas and once we advised them they apologised and promptly bought them out (a little too quick making me thing these were cooked quickly or microwaved) the meal itself was very good and tasty and would have been worth the 50 minute wait had it not been for the ride service I have to add once settled and food came the service became friendlier and we was advised of a staff shortage that day Overall good food but a little more work on customer service please

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bazzinga13 . 2023-12-14

MORE AT TripAdvisor

Great service and the food was lovely. Vegan options are on the menu and fairly priced. Would recommend. Pictures are of the vegan chicken and bacon pie with fries and minty mushy peas.

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Anna Cross . 2023-12-09

MORE AT Google

Visited for a works Christmas meal in a party of 9 on our lunch hour. The coke tasted like chemicals and were frothy - think they may have cleaned the lines. We had preordered our meals but took 40 mins for them to come. When they came they were not festive feasts as we ordered so they went back and returned 15 mins later. One starter was forgotten. The mash was freezing and the topping was rubbish for the £4.50. They offered to remake but by that time we were already late back. One of our party had his reheated and ended up becoming ill later on in the afternoon. We ended up not paying and leaving. I’m glad I left mine! The filling looked poor anyway. The staff seemed to avoid the table just muttering a sorry on our way out. Wanted to go here for ages but won’t be going back now!

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Hannah . 2023-12-06

MORE AT Google

I spent 60 pounds on 3 pies, potatoes and peas plus 2 puddings with custard. They were delivered promptly but we're really cold, 2 of the pies-both not chicken and bacon were tasteless.i warmed everything up but the quality of it all was poor. Then went for pudding, also cold, and had been sent with no custard. This was not a cheap meal and I will not be ordering from here again.

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jean . 2023-12-05

MORE AT Just Eat

Allways chill staff are nice food is grate i eat here at lest 2 times a month

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Alexander Jenkinson . 2023-12-05

MORE AT Google

No gravy on either meal, no gravy seperate. Dry dinner. No follow-up after complaint.

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Glenn . 2023-11-30

MORE AT Just Eat

Pies filled to the top just like grandma used to make. Made an amazing alternative for my son's day. Definitely recommend it

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Brendan Wragg . 2023-11-26

MORE AT Google

Waited over an hr for food! Visited 19.11.2023, Sheffield Division Street for 3ppl & arrived 1pm for a 1.30pm bkg & were seated earlier which was great, however incredibly slow service from start to finish. Waitress took nearly 15+ mins to take the drinks order & failed to warn us no festive pies left, so we needed extra time to think. Waitress returned & took order at 1.30, but shortly returned to check my drink order. At approx 2.05 pm we were beginning to get hungry & the waitress gave a panicked look when I chased it. She apologised for not putting the order through. Food finally arrived about 2.45. When I asked for the bill the waitress brought it & that was that.

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A K . 2023-11-24

MORE AT Google

Waited over an hour for our food! Had a booking for 3 people at 1.30 pm but 1 of our party arrived at 1 pm & was seated at our table, given a menu & received their drink. We arrived not long after & were given a menu. The waitress came to take our order; we had wanted festive pies but she hadn't pre-warned us there was only the vegan one remaining. Most restaurants tend to give you this information up-front when seated, which saves time for both the customers & the restaurant, i.e., for table turnaround time. We told her we'd need more time & just ordered drinks. She came back shortly after to check she'd taken my drink order correctly. The first of our party to arrive had almost finished their drink before ours eventually arrived nearly 30 mins later! Which is when we finally got our food order taken at 1.30. It got to approximately 2.05 pm & we were starting to wonder where our food was, especially as many other customers that arrived after us received their food before us. We'd been before & had a good experience, & assumed the delay was due to it being much busier than our previous visit, At 2.20 pm I asked the waitress how long our food was likely to be & she gave a slight panicked look & said something along the lines of "oh that's not good," to which I replied "we've been waiting nearly an hour, & no it isn't." She said she'd check with the kitchen & when she returned apologized for failing to put the order through. She assured us we'd be the next table to get our food. The food then arrived within 10-15 mins with another apology but felt slightly insincere. The star rating is for the food alone, the service gets 0. Particularly seeing as the waitress walked past our table (right near the till) multiple times between 1.30 - 2.20 pm & didn't think to question where our food was, did we need more drinks, or did we need the bill. She didn't appear to have a clue about what was going on with regard to our table in her section. We didn't get asked if our food ok, which you'd at least imagine the waitress doing so especially with the cock-up and all. A little while after finishing our food we asked for the bill because we'd wasted enough time; my brother had come to visit from another city & we'd hope to do other things. The waitress brought the bill & that was that, no further apology, no query about whether our meal was ok, or whether or not we'd wanted anything else. I think if any situation automatically warrants a good-will gesture of some kind then look no further than ours. So disappointed, from start to finish in fact. Having worked in hospitality & catering this experience is so embarrassing, in that Pieminister could simply not be bothered!

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465alannak . 2023-11-19

MORE AT TripAdvisor

Ready for me when I arrived and as always Pieminister food is amazing.

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Shaun . 2023-11-17

MORE AT Just Eat

Staff were friendly and good vegetarian options for pies. The espresso martini tickled the tonsils nicely.

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rob stokes . 2023-11-15

MORE AT Google

Lovely food. Great service. Really enjoy coming here.

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Daisy Johnson . 2023-11-12

MORE AT Google

Awesome pies. Reasonable costs for what is great winter food.

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Andy Mansell . 2023-11-10

MORE AT Google

Was lovely, had the Moo Moo pie which is steak, went for the Sunday roast deal with stuffing. But a lovely welcoming environment and however some staff struggle to crack a smile. But the food- can’t fault it. Amazing for the pie lovers.

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Tilly Hall . 2023-10-30

MORE AT Google

I recommend the Isn't chicken and bacon pie

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Andy Pearce . 2023-10-29

MORE AT Google

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