Picketts in East Devon

I have been using this chip shop for some time but have noticed the standards drop both in food and service. On Thursday 8th August I ordered fish and chips (x2) and paid £10 cash. I was told it would be 10 mins so I popped next door to the Arms for a drink and when I returned 20 mins later the guy behind the counter (I have not seen him before)said he had forgotten to cook my food!?! Rather than wait I just asked for my money back and he said abruptly “we don’t do refunds” ... after another request he just turned out his pocket and promptly slammed my £10 on the counter and said “don’t ever come back” ! To say I was gonna smacked was an understatement ... as if I was ever going back ! I can only imagine he is the new owner (good luck) as the previous guy was very friendly ... I would avoid this place like the plague ... apparently I’m not the only one with a bad experience ...

Ideal on the way home from the pub. Food appears to be cooked fresh each time.. Friendly staff. Reasonable choice.