Based on 4.023 opinions finded in 5 websites
Based on 4.023 opinions finded in 5 websites
Nº 181 in 262 in North East Derbyshire
Nº 42 of 60 British in North East Derbyshire
Opinions
Excellent food and atmosphere. The service was brilliant and our server Zarah was really great, friendly and helpful. Will definitely be back soon
Amy N . 2025-04-19
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Served by Zarah who was super friendly and helpful. Excellent customer service. Lovely food. Fillet steak was delicious
annettehollis . 2025-04-18
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Banging food,thus food is amazing and we love coming here, our server zarah was so accommodating and really nice I give her 🤩🤩🤩🤩🤩.
clsire F . 2025-04-18
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Nice pub, lovely vibe, good service and yummy food! Would recommend and will visit again. Do check out the garden area. :)
Isobel J . 2025-04-18
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Always a reliable service at the Phoenix. Lovely venue and well staffed. Our waitress Debbie was excellent. Thank you for another great meal
FinbarBlade . 2025-04-17
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Although it's Easter hols it's really quiet, which makes it nice for peaceful, tasty brunch
Helen Swain . 2025-04-16
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Proper luv this place on a Thursday evening bit busy Fridays
Nicholas Rawson . 2025-04-10
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Lovley local pub the food was really good and served well. Great atmosphere
IAlison D . 2025-04-03
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Had great meal tonight great service from alathea who made us very welcome and nothing was to much trouble will definitely be back
Mark Shaw . 2025-03-29
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Called in for breakfast today, really enjoyed it great food and a very enjoyable experience all round.
Kevin Dewhurst . 2025-03-27
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Excellent breakfast. Food hot, freshly prepared and cooked as requested. The well done bacon on the Breakfast rolls was exactly that!! Delicious.
karen siddall . 2025-03-27
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Called in for breakfast after a high recommendation. Great friendly helpful staff. Impressed with menu for breakfast and the food that came out was piping hot and extremely enjoyable. Nice to find somewhere that does a decent breakfast at good value. Will definitely recommend to others and be back again very soon
Fine Diner . 2025-03-27
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Awesome food and service. The food here is amazing the staff are lovely and friendly. And a good choice of beers.
Chas Webster . 2025-03-26
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Had my mums 70th birthday party here today and it was awful on every level. The attitude of the staff was pretty much like we weren't welcome - no one even thought to wish my mum a happy birthday. I asked for some music on 3 times and was really friendly and polite and was told they are a restaurant and not that kind of pub??? Bizarre response. It's not like I was asking for a disco, just some background music would have given it some atmosphere rather than silence. Food wise, out of 30+ meals not one person enjoyed it. Found cling film in one of the salads, steak over cooked and told "the chef has got it as close as possible" to medium rare when it resembled boot leather??? Even the chips were overcooked. I've eaten here loads in the past and even had my dad's wake here and it was so unbelievably bad today I'll never go back. Customer service is clearly dead and we had to laugh at the ridiculous excuses as to the state of the food and the fact that no one cared whatsoever. One young waiter who worked hard bringing the food out was the only good thing I can comment on. I suggest he gets a job somewhere better before the attitude of the rest of the staff drag him down to their level.
Jessica Annakin . 2025-03-25
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Staff were really friendly and helpful. Food was standard, typical pub grub
Lauren Stokes . 2025-03-23
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Great food and staff are always friendly..
Michael May . 2025-03-20
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Lovely cosy pub. Sometimes a wait at the bar but staff are great and never usually takes too long to get a drink. Food is lovely.
Lauren . 2025-03-20
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Always excellent food in a lovely relaxed atmosphere. The place does get very busy so would recommend booking in advance.
Matt Sheridan . 2025-03-12
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Used to call to the Phoenix 35 years ago when I was 1st dating my now wife, she's from Mosborough, myself Rotherham. I don't have any bad memories of the place apart from the double exit car park exit used to be treacherous, which eventually lead to someone crashing into my wife's car on the brow of the hill. Now blocked off so... Anyway. Lovely place, decor is very comfortable and a wide variety of interesting ales. Not easy finding somewhere that does a 16oz T-Bone but now, indeed, I've found one of my happy places hehe... T-Bone and an Abbots and I'm set :) cracking menu and service! A review, of this review. Although the service and atmosphere remains very nice, last night ordered what was supposed to be a 32oz Tomahawk steak. Prepared nicely but I would day more like a 14oz at most.
Mark Walker . 2025-03-11
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Didn’t receive 2 of what I ordered
Laura . 2025-03-08
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Good value for money Excellent service
Angela Gold . 2025-02-27
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Thank you so much for redelivering after our mistake! The food was delish x
Mimi . 2025-02-22
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Good quality food and they came back to give me my free prawn crackers. Would definitely recommend 👌
julie . 2025-02-22
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We had a lovely meal! It is the first time I took my parents! They really enjoyed it! Adam who served us was absolutely amazing! So kind so friendly he went above and beyond! Always checking if everything was okay with our meal and checking if we needed any more drinks! We couldn’t ask for more! Thank you Adam we would definitely come back!
Zena Raffo . 2025-02-18
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Yesterday was the day of my brother's funeral. I had booked 3 tables (total of 15 places) earlier in case any of the mourners wished to get together for a meal. I rang the Phoenix to confirm and asked if the tables could be put close to each other. 13 people wished to attend which meant that I should have taken menu choices. Unfortunately I soon realised that there was a problem at such short notice. However, I don't know who I spoke to but he agreed to set up a table for 13 with less than an hour's notice. The table was ready when we arrived and we were served by cheerful staff. Always a lovely meal at the Phoenix - tried and trusted. I can only say thank you to everyone who looked after us helping to make a sad occasion a celebration.
Margaret Inglis . 2025-02-18
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Geat food, great atmosphere, super friendly staff. Highly recommended.
Paul Keefe . 2025-02-17
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We arrived and the place was super busy with a party going on in the front rooms. We were greeted and seated by a lovely lady and waited on by macy. We did encounter communication with other staff and all were really friendly and lovely. Service was quick and efficient and all staff were hard at work after a busy Sunday. This was our first visit but will return in the future. Thanks everyone!
Lisa T . 2025-02-16
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It's ok for pub food. Good service
Sue Lund . 2025-02-16
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Food great, ambiance and service. Highly recommended. Staff always polite and very helpful. Today we were served by Debbie, who took our order promptly and delivered our Sunday roast piping hot and with a smile. She was attentive throughout and a credit to the establishment. Thank you Debbie.
Tina K . 2025-02-16
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It is one of our favourite local pub n restaurant. All staff are friendly. Lovely atmosphere.. The food is nice.. I always come here if I fancy a steak. 😋... N I had 40oz Tomahawk steak 😋 Absolutely delicious..
James. F . 2025-02-16
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Great food and great service from Debbie. Food was served quickly and hot. Debbie couldn’t do enough for us. 10/10 would definitely recommend.
Lucy R . 2025-02-16
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Just had the steak pie peas and mash although i looked at the mash and thought that'll never fill me,as I'm big eater,the pie was quite big and full of big piece's of meat,and it was piping hot throughout. It's the first time I've been in this pub but I'm sure it won't be the last. It's a warm clean and spacious not sat on top of each other and eye's on you to hurry up.very relaxed and open fire for atmosphere and its quite busy with locals
Nick . 2025-02-13
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We visited the Phoenix yesterday and it was a party of 26 of us. The staff were so organised and everyone's food order was correct not 1 mistake and all the food arrived out at the same time. The staff couldn't do enough for us, such a great friendly team. Amazing food, amazing service and would highly recommend. Thank you for making our birthday celebration a great day. We will definitely be back 10/10 🙌🏼
Gemma Johnson . 2025-02-10
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Great good will be ordering again
Bernie . 2025-02-08
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Great atmosphere and a lovely meal, although fairly busy, our service was very prompt. The food was cooked to perfection
PHNSH67 . 2025-02-04
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Had the best night for my hubby’s 70th. Buffet was absolutely amazing. Adam was friendly, helpful and just a lovely young man. Thank you all for making it a special night.
Roz B . 2025-02-02
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Excellent food in pleasant surroundings at a reasonable price. Staff friendly and helpful.
ian whelpton . 2025-02-02
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Great local pub with a laid back country pub atmosphere.
Charles Johnson . 2025-01-28
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Visited today for my mums birthday. As ever, great food and service. I had some dietary requirements and I couldn’t have felt more at ease! Thank you so much for the lovely service and food! Will be returning as always!!
Charlotte Whitehouse . 2025-01-27
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Food not to temperature but was quickly rectified, very friendly staff in a busy pub
Paul Dawson . 2025-01-25
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Tasty hot food delivered with a smile first time ordering here will definitely be ordering again thank you
Emily . 2025-01-25
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Popped in for a brunch. Actually wanted the "Scottish" brunch as advertised on website but not available in England. Greene Kings wrong advertising!!! Shame on greene King, as I love a Scottish breakfast!!! Cant understand why it can't be available nationally, especially as all ingredients are readily available!!!!! We did have the full "English" though and was really well presented and tasty. A small bit on the pricey side but had no complaints.
Carl Hutchinson . 2025-01-22
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Rubbish food cold. This is a follow on from my last review, after complaining about the quality of food, i was offered £40 off a meal, i have been today with my family and the food was worthy of the 5 🌟. Also staff service was also good.
Joanne Allen . 2025-01-22
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The food here is amazing as always
Kris . 2025-01-17
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Fantastic pub atmosphere, very friendly staff. Very clean pub. Had a few drinks then a meal. The meals were really nice but the steaks were a bit chewy and fatty but overall lovely meals.
Amanda . 2025-01-14
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Visited last night for a family meal and I'm so glad we chose this pub as the place to go. Everyone in our party was so happy with the food, the service, and the atmosphere of the pub, it made it a perfect evening for a special occasion. Thanks so much to all the staff for being so welcoming.
Rebecca Newton . 2025-01-11
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Nice atmosphere Well staffed friendly and always efficient Love the table service
Sarah Haywood . 2025-01-05
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Great service from Sarah, very attentive and polite.
Summer Jade Dolan . 2025-01-05
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Beautiful food, fresh, tasty, good value
Ali . 2025-01-03
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Just had our Christmas Day at the Phoenix, service and food was amazing, highly recommend, so much so booked again for this Christmas!
Craig Grist . 2025-01-02
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We frequent the Phoenix about twice a week. The staff, familiar with our regular visits, are always warm and inviting. The food is consistently delicious and perfectly cooked. We're so happy and lucky to have your pub nearby and love visiting it! Thank you.
Ranjit S . 2024-12-30
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It was a very busy Christmas Eve and the pub was packed out. We were greeted at the table check in desk and after a short wait were shown to our table for four. We ordered drinks which arrived quite promptly. After ordering our meals, I expected that there might be a long wait because the pub was very busy. I was wrong, 10 minutes after ordering, our meals were on the table! Our waitress was obviously very busy but she remained calm, unflustered and attentive. We had an excellent family meal. I don't live locally but I can heartily recommend The Phoenix because of it's excellent service and good quality meals. Oh, the beers were on song too! We will return!
Stuart Cross . 2024-12-29
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Very good it's a nice friendly pub. It was quite busy but attentive quick friendly service. Food was lovely 👍
Louise Hague . 2024-12-27
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We have eaten here a few times and decided to come here Christmas Eve. As expected the restaurant was very busy but the staff member (Lydia, I believer name was) was pleasant and professional, taking our order and getting the food to the table in a timely manner despite the busyness and workload. Thank you
Lee Machin . 2024-12-24
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Visited at the weekend for breakfast with Santa, what an amazing experience made all the better by Becky the elf who had so much time for my children getting down to their level and giving us a real personal experience. The food was presented well and came out quickly all piping hot. The cost of the morning was well worth the money. Looking forward to next year.
Lorraine Weaver . 2024-12-23
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We booked a breakfast with Santa here. The tables were organised so that big groups could fit together easily and the time slots for everyone to eat and then visit Santa worked well, no queuing or stood around waiting, just one of the elves to fetch us. Our particular Elf - Becky, did an amazing job. She hyped up the kids and got them excited and got really involved with them and I think this made the experience even better. Santa also played a great part, spending lots of time with the kids and we never at all felt rushed, he read the children's letters and answered their questions etc. The breakfast was also lovely and all the orders were correct etc. Would definitely recommend and would definitely do it again next year. Merry Christmas Pheonix Staff!! Chris
Christopher Wain . 2024-12-22
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Festive family gathering. 11 adult s and two children. Very Very busy but staff smiling attentive, friendly and helpful. All food came out at same time hot and very good quality ( although they did forget the pigs in blankets on the Turkey dinners!) Not rushed at all. Drinks and service very good. Enjoyed!
Jackie Sanderson . 2024-12-22
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Very nice place good food I think and not to expensive worth a visit
John Wombell . 2024-12-21
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Great breakfast with santa for our group, lovely food and service - Santa's elf (Becky) was great and went out of her way to make it special for the kids- Thankyou! Xxx
Marie Blagg . 2024-12-21
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Just got back from breakfast with santa. Absolutely amazing experience. Kids loved it. Not rushed made to feel special. Becky the elf did an awesome job! Will deffo come back. Staff were amazing x
Meg Mog . 2024-12-21
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Very busy. Slow service but could understand with numbers. Food okay. Staff pleasant.
Peter Marples . 2024-12-19
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We were a large party of 28. The staff were extremely helpful and friendly. The meals arrived quickly and all together. The food was good and hot and we received everything we had ordered without any issues.
Raine . 2024-12-18
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Lovely meal with friends, made better by the excellent service from Adam.
Charles Hoyland . 2024-12-17
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I had booked for 19 of us to have Christmas dinner there because of fantastic previous experience there. I cannot fault either the staff, food or venue! So friendly and helpful. So lovely a meal and in a lovely area where the furniture was rearranged to suit us better. As a group we have visited many pubs in Sheffield and not one has out performed The Phoenix which is why we go back! All credit to the lovely staff ❤️
SheffHotelreviewer . 2024-12-16
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Great food and such a lovely cosy place. Highly recommend 👌
Rebecca brusell . 2024-12-15
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Had breakfast with santa with 7 kids. Good time had by all. Elf Becky went all out to make sure kids had a great time
Julie Simmonite . 2024-12-15
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Had a brilliant breakfast with santa, the food was lovely and the staff were fantastic. Becky the elf made it a magical experience and all of the children thoroughly enjoyed themselves. Becky even made sure the school Teddy bear was included. It was a relaxing morning, and the children weren't rushed when meeting santa. Santa was great, Becky, the elves and Mark made sure everyone had everything we needed. Great food and service as always. We will definitely be back xx
Katy Coleman . 2024-12-15
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We’ve been dining at The Phoenix for many years, and Emily has always made our visits extra special. Her friendly, attentive approach and genuine warmth make every visit feel effortless and enjoyable. She’s been brilliant with our son, Tobias, since he was little, always taking the time to make him feel comfortable and welcome. It’s clear she genuinely cares about her customers, and that personal touch has made The Phoenix feel like much more than just a place to eat. While the rest of the team is also great, Emily’s exceptional service and attention to detail stand out. Over the years, we’ve come to value not just her professionalism but also the friendship we’ve built through our regular visits. Thank you, Emily, for always looking after us so well. It’s a big part of what keeps us coming back. ⭐⭐⭐⭐⭐
MummyManners . 2024-12-14
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Lovely breakfast ‘with Santa’ this morning. Becky was an amazing Elf, making it an extra special morning! Excellent service. Thank you
Alexandra W . 2024-12-14
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We recently enjoyed Breakfast with Santa at The Phoenix, and it was absolutely fantastic. The personal meeting with Santa was a highlight—he made the experience truly magical, and the thoughtful gift added an extra special touch. Jamie did an outstanding job ensuring everything was just right. From the delicious breakfast to the beautifully festive atmosphere, every detail was carefully planned to make the morning enjoyable. The friendly service and warm setting made it a perfect way to kick off the Christmas season. We’re already looking forward to visiting again next year. A huge thank you to Jamie for making it such a memorable experience. Highly recommended! ⭐⭐⭐⭐⭐
David A H . 2024-12-14
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The food was very nice and the waiters were very helpful.
Valerie Nyamutara . 2024-12-13
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Greeted and seated promptly. Introduced to our server Emily who was excellent! Food cooked and presented in a perfect manner. Great choice and delicious.
David Graham . 2024-12-12
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Terrific food, service,atmosphere,views.
Geoffrey Grimwood . 2024-12-10
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Always fantastic food and brilliant service from Emily. She a credit to the team and thanks again
Richard Bradley . 2024-12-09
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Booked the Phoenix for a pre-Christmas get together for 19. Online order system made it easy to pre-book everyone’s meals. The staff were brilliant; really helpful. Food was fantastic. Everybody in our party has said how much they all enjoyed it. We would highly recommend the Phoenix to anyone wanting a great meal, in a lovely pub, with amazing staff and service. Thank you to the team there.
Nigel Beatson . 2024-12-08
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Absolutely stunning place, the food was delicious
Jayne Murray . 2024-12-01
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The food was lovely and Adam who served us couldn't have been more attentive!!! Will certainly be coming again and would recommend highly! 🤩
K Ball . 2024-11-26
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Always a really nice welcome from the staff, food always good. Nothing bad to say
Lesley Druce . 2024-11-23
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Lovely lunch special with my Hubby. Bev looked after us and was helpful, friendly and efficient. The food was delicious with plenty of choice on the menu, we shall return.
Gary Littler . 2024-11-21
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We are regulars at the Phoenix and always receive a very good welcome from Adam, his customer service skills are excellent and nothing is never too much trouble. Adam is an asset to the phoenix and you know that you will always be well looked after when he is on shift.
Jenny Bingham . 2024-11-16
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Very busy in the bar as a Friday night we turned up early for our booked table which was no problem and got took straight to our table Served by the lovely Ryan and we both had the Steak, we did have a couple of errors in the orders but even when we spilt a drink Ryan dealt with everything with efficiency and professionalism and even replaced the spilt drink for us, thank you for making our Friday steak night so enjoyable Will definitely be back again 10/10
Tracy Gorman . 2024-11-15
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Our waiter Adam was so lovely, and friendly. The vegetarian options are also great.
Isabel Barker . 2024-11-14
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Absolutely brilliant place. The food was excellent and really reasonably priced. The service was superb and the staff could not do enough for us. Lovely afternoon in picturesque surroundings. Can't recommend the pub enough.
Janet Crane . 2024-11-11
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We had my baby shower here on a Saturday afternoon. Large space designated for us privately. Food provided were really nice and presented lovely. Staff couldn’t do anymore for us, everything we asked for they provided. Only thing that disappointed me was there were no music coming from the speakers which I had only realised half way through, however they provided me with a Bluetooth speaker which solved the problem. I would definitely recommend hosting your baby shower or any private event here.
Lois Gray . 2024-11-10
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Best service and pub I have been to in years
Karl Winter . 2024-11-08
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Lovely an helpful staff great menu's
Sharon Brown . 2024-11-07
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We went Saturday night and there were 6 of us. The staff and food were amazing.Katie went above and beyond and we will definitely be going again
Gemma Slater . 2024-11-03
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First time at this venue and absolutely loved it. We were made to feel so welcome. The food and atmosphere was outstanding. Jamie was an absolute legend. His customer care second to none. Left feeling like I had gained a friend. Five stars all round and Jamie gets an extra star for just being him. Thank you Phoenix xxxx
deana needham . 2024-11-03
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Great Sunday lunch, well worth a visit
Andrew Chessman . 2024-11-02
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Called in this afternoon for the £12 burger & beer deal. Great staff, great food, great beer at a great price. Well done team👏👏
Martyn Smith . 2024-11-01
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Amazing food and drinks. Was a shame it was spoilt with us having to wait 25 minutes for someone to move our plates. They where only moved because the chef came out with our deserts after shouting for staff attention to say they where ready to go out. The chef ended up bringing our deserts out and was shocked the table hadn't been cleaned. He was very apologetic and took all our stuff away.
Gareth Taylorhayward . 2024-10-31
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Great food, Great service! Our waitress (Bev) was really friendly
Connor Leafe . 2024-10-30
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We love visiting the Phoenix, just a short drive from home! The warm welcome and friendly atmosphere make it our top choice among local pubs. Even without a reservation, we easily found a quiet table by the fire on a busy Sunday afternoon. The extensive menu offers delightful options, from a fresh Rainbow Grain Salad with Salmon to a hearty Ultimate BBQ Grill Platter. They cater well to dietary needs, and the beer selection is excellent. Plus, well-behaved dogs are welcomed and pampered! Highly recommend this gem for a cozy meal!
Laurie Wilson . 2024-10-30
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Nice family meal. Excellent food and service.
margaret smith . 2024-10-30
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The waitress was miserable ….. Had mini mixed grill and a pudding . Left most of the mini mixed grill the egg wasn’t cooked in the middle put me off the meat was dry left it . the chips rubbish. the sausage was the best part very tasty my friend had the mini mixed grill and hers was the same she left hers .when the waitress came back for the plates I told her about the eggs and she mumbled something but that was it x the pudding was amazing love lumpy custard x good job the company was why we was there for a catch up 💕x the next table was just sending there steak back this time the landlady serving not be going again what a shame and waste of money
Jayne Otter . 2024-10-22
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Just been here for a birthday. Got in about 11.45 as we were booked in for then party of 6. Stood at the door with an elderly couple eventually went to the bar as they did. 5 minutes later no-one came. General manager behind bar eventually seated the two elderly people. Passed myself and friend about four times never acknowledged us apologised for having to wait or anything just kept walking past us. Eventually came to bar about 10 minutes later to serve no apology for keeping us waiting. Very abrupt. Think he really needs to go on a course of how to treat customers. Atmosphere completely changed when a young manager came on with other staff about 12. He was really efficient got waitresses sorted with tables. Think maybe he ought to be general manager. Really people orientated and friendly. The pub was busy when we got there only two staff working. Think if you are going to be busy then get staff coming in an hour earlier. Would advise getting general manager on course to relate with customers.
Goretti McManus . 2024-10-20
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Great place if you're looking for a nice pub eating experience. The service was excellent and food offers made the dishes very reasonable.
suzannah torry . 2024-10-19
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Fantastic Sunday Dinner, Debbie the waitress was brilliant. Both of the kids ate everything & Jaxons ( Children’s) ice cream was enough for two. Needless to say I have booked for this Sunday.
Lee T . 2024-10-19
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Really enjoyed the food good portions .emily was our waitress tonight couldn't ask for a better person so lovely she was very pleasant and friendly girl .so thankyou emily . Tina and carl .
Tina Roberts . 2024-10-17
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Always receive such a great service here, one of our favourite local pubs. Ange and Xavier make a great duo! Xavier is always so welcoming, remembers your drink order which is impressive and is such a lovely guy!! Food and drink are always spot on!
stainless083 . 2024-10-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1457 Opinions
A recommendation to me from someone local after moving to the area, a very good find. I had mussels to start with then fish and chips. Its also got a kids play area and plenty of grass for them to run around.
760 Opinions
After paying an exorbitant price for a cup of tea I was expecting something good,what I actually got was a Luke warm unstewed thimble of something resembling tea.i told the lad behind the bar it wasn't good enough and that the water wasn't even boiling to brew the tea properly.the water had come out of machine so he was happy with his response.if you can't get tea right in the hospitaly business what can you be trusted to get right.
1719 Opinions
Upon booking we thought the menu sounded good and were looking forward to coming. Unfortunately we were disappointed. The quality of the food wasn’t nice especially for such expensive prices. They claim the meat is locally sourced but my beef was chewy and gristly and the food was luke warm like it had been left on the side, I could’ve made better roasties myself they were bland and dry. The other parties also had issues with their food. We told a member of staff & were offered a free round of drinks which we politely declined as we were almost ready to leave and upon paying nothing was deducted from the bill (which would’ve been courteous of them to do so given the issues). Wouldn’t return which is a shame. As others have said, it was much better quality when it was Chef & Brewer. Maybe don’t buy ‘The White Company’ hand soap and lower your prices a little?… and serve better quality food.