Based on 3.932 opinions finded in 5 websites
Based on 3.932 opinions finded in 5 websites
Nº 184 in 262 in North East Derbyshire
Nº 42 of 60 British in North East Derbyshire
Opinions
We were a large party of 28. The staff were extremely helpful and friendly. The meals arrived quickly and all together. The food was good and hot and we received everything we had ordered without any issues.
Raine . 2024-12-18
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I had booked for 19 of us to have Christmas dinner there because of fantastic previous experience there. I cannot fault either the staff, food or venue! So friendly and helpful. So lovely a meal and in a lovely area where the furniture was rearranged to suit us better. As a group we have visited many pubs in Sheffield and not one has out performed The Phoenix which is why we go back! All credit to the lovely staff ❤️
SheffHotelreviewer . 2024-12-16
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Had breakfast with santa with 7 kids. Good time had by all. Elf Becky went all out to make sure kids had a great time
Julie Simmonite . 2024-12-15
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Had a brilliant breakfast with santa, the food was lovely and the staff were fantastic. Becky the elf made it a magical experience and all of the children thoroughly enjoyed themselves. Becky even made sure the school Teddy bear was included. It was a relaxing morning, and the children weren't rushed when meeting santa. Santa was great, Becky, the elves and Mark made sure everyone had everything we needed. Great food and service as always. We will definitely be back xx
Katy Coleman . 2024-12-15
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Great food and such a lovely cosy place. Highly recommend 👌
Rebecca brusell . 2024-12-15
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Lovely breakfast ‘with Santa’ this morning. Becky was an amazing Elf, making it an extra special morning! Excellent service. Thank you
Alexandra W . 2024-12-14
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We recently enjoyed Breakfast with Santa at The Phoenix, and it was absolutely fantastic. The personal meeting with Santa was a highlight—he made the experience truly magical, and the thoughtful gift added an extra special touch. Jamie did an outstanding job ensuring everything was just right. From the delicious breakfast to the beautifully festive atmosphere, every detail was carefully planned to make the morning enjoyable. The friendly service and warm setting made it a perfect way to kick off the Christmas season. We’re already looking forward to visiting again next year. A huge thank you to Jamie for making it such a memorable experience. Highly recommended! ⭐⭐⭐⭐⭐
David A H . 2024-12-14
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We’ve been dining at The Phoenix for many years, and Emily has always made our visits extra special. Her friendly, attentive approach and genuine warmth make every visit feel effortless and enjoyable. She’s been brilliant with our son, Tobias, since he was little, always taking the time to make him feel comfortable and welcome. It’s clear she genuinely cares about her customers, and that personal touch has made The Phoenix feel like much more than just a place to eat. While the rest of the team is also great, Emily’s exceptional service and attention to detail stand out. Over the years, we’ve come to value not just her professionalism but also the friendship we’ve built through our regular visits. Thank you, Emily, for always looking after us so well. It’s a big part of what keeps us coming back. ⭐⭐⭐⭐⭐
MummyManners . 2024-12-14
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The food was very nice and the waiters were very helpful.
Valerie Nyamutara . 2024-12-13
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Greeted and seated promptly. Introduced to our server Emily who was excellent! Food cooked and presented in a perfect manner. Great choice and delicious.
David Graham . 2024-12-12
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Terrific food, service,atmosphere,views.
Geoffrey Grimwood . 2024-12-10
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Always fantastic food and brilliant service from Emily. She a credit to the team and thanks again
Richard Bradley . 2024-12-09
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Booked the Phoenix for a pre-Christmas get together for 19. Online order system made it easy to pre-book everyone’s meals. The staff were brilliant; really helpful. Food was fantastic. Everybody in our party has said how much they all enjoyed it. We would highly recommend the Phoenix to anyone wanting a great meal, in a lovely pub, with amazing staff and service. Thank you to the team there.
Nigel Beatson . 2024-12-08
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Absolutely stunning place, the food was delicious
Jayne Murray . 2024-12-01
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Lovely meal with friends, made better by the excellent service from Adam.
Charles Hoyland . 2024-11-26
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The food was lovely and Adam who served us couldn't have been more attentive!!! Will certainly be coming again and would recommend highly! 🤩
K Ball . 2024-11-26
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Always a really nice welcome from the staff, food always good. Nothing bad to say
Lesley Druce . 2024-11-23
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Lovely lunch special with my Hubby. Bev looked after us and was helpful, friendly and efficient. The food was delicious with plenty of choice on the menu, we shall return.
Gary Littler . 2024-11-21
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We are regulars at the Phoenix and always receive a very good welcome from Adam, his customer service skills are excellent and nothing is never too much trouble. Adam is an asset to the phoenix and you know that you will always be well looked after when he is on shift.
Jenny Bingham . 2024-11-16
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Very busy in the bar as a Friday night we turned up early for our booked table which was no problem and got took straight to our table Served by the lovely Ryan and we both had the Steak, we did have a couple of errors in the orders but even when we spilt a drink Ryan dealt with everything with efficiency and professionalism and even replaced the spilt drink for us, thank you for making our Friday steak night so enjoyable Will definitely be back again 10/10
Tracy Gorman . 2024-11-15
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Our waiter Adam was so lovely, and friendly. The vegetarian options are also great.
Isabel Barker . 2024-11-14
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Absolutely brilliant place. The food was excellent and really reasonably priced. The service was superb and the staff could not do enough for us. Lovely afternoon in picturesque surroundings. Can't recommend the pub enough.
Janet Crane . 2024-11-11
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We had my baby shower here on a Saturday afternoon. Large space designated for us privately. Food provided were really nice and presented lovely. Staff couldn’t do anymore for us, everything we asked for they provided. Only thing that disappointed me was there were no music coming from the speakers which I had only realised half way through, however they provided me with a Bluetooth speaker which solved the problem. I would definitely recommend hosting your baby shower or any private event here.
Lois Gray . 2024-11-10
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Best service and pub I have been to in years
Karl Winter . 2024-11-08
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Lovely an helpful staff great menu's
Sharon Brown . 2024-11-07
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First time at this venue and absolutely loved it. We were made to feel so welcome. The food and atmosphere was outstanding. Jamie was an absolute legend. His customer care second to none. Left feeling like I had gained a friend. Five stars all round and Jamie gets an extra star for just being him. Thank you Phoenix xxxx
deana needham . 2024-11-03
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We went Saturday night and there were 6 of us. The staff and food were amazing.Katie went above and beyond and we will definitely be going again
Gemma Slater . 2024-11-03
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Great Sunday lunch, well worth a visit
Andrew Chessman . 2024-11-02
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Called in this afternoon for the £12 burger & beer deal. Great staff, great food, great beer at a great price. Well done team👏👏
Martyn Smith . 2024-11-01
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Amazing food and drinks. Was a shame it was spoilt with us having to wait 25 minutes for someone to move our plates. They where only moved because the chef came out with our deserts after shouting for staff attention to say they where ready to go out. The chef ended up bringing our deserts out and was shocked the table hadn't been cleaned. He was very apologetic and took all our stuff away.
Gareth Taylorhayward . 2024-10-31
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We love visiting the Phoenix, just a short drive from home! The warm welcome and friendly atmosphere make it our top choice among local pubs. Even without a reservation, we easily found a quiet table by the fire on a busy Sunday afternoon. The extensive menu offers delightful options, from a fresh Rainbow Grain Salad with Salmon to a hearty Ultimate BBQ Grill Platter. They cater well to dietary needs, and the beer selection is excellent. Plus, well-behaved dogs are welcomed and pampered! Highly recommend this gem for a cozy meal!
Laurie Wilson . 2024-10-30
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Nice family meal. Excellent food and service.
margaret smith . 2024-10-30
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Great food, Great service! Our waitress (Bev) was really friendly
Connor Leafe . 2024-10-30
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The waitress was miserable ….. Had mini mixed grill and a pudding . Left most of the mini mixed grill the egg wasn’t cooked in the middle put me off the meat was dry left it . the chips rubbish. the sausage was the best part very tasty my friend had the mini mixed grill and hers was the same she left hers .when the waitress came back for the plates I told her about the eggs and she mumbled something but that was it x the pudding was amazing love lumpy custard x good job the company was why we was there for a catch up 💕x the next table was just sending there steak back this time the landlady serving not be going again what a shame and waste of money
Jayne Otter . 2024-10-22
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Just been here for a birthday. Got in about 11.45 as we were booked in for then party of 6. Stood at the door with an elderly couple eventually went to the bar as they did. 5 minutes later no-one came. General manager behind bar eventually seated the two elderly people. Passed myself and friend about four times never acknowledged us apologised for having to wait or anything just kept walking past us. Eventually came to bar about 10 minutes later to serve no apology for keeping us waiting. Very abrupt. Think he really needs to go on a course of how to treat customers. Atmosphere completely changed when a young manager came on with other staff about 12. He was really efficient got waitresses sorted with tables. Think maybe he ought to be general manager. Really people orientated and friendly. The pub was busy when we got there only two staff working. Think if you are going to be busy then get staff coming in an hour earlier. Would advise getting general manager on course to relate with customers.
Goretti McManus . 2024-10-20
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Fantastic Sunday Dinner, Debbie the waitress was brilliant. Both of the kids ate everything & Jaxons ( Children’s) ice cream was enough for two. Needless to say I have booked for this Sunday.
Lee T . 2024-10-19
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Great place if you're looking for a nice pub eating experience. The service was excellent and food offers made the dishes very reasonable.
suzannah torry . 2024-10-19
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Really enjoyed the food good portions .emily was our waitress tonight couldn't ask for a better person so lovely she was very pleasant and friendly girl .so thankyou emily . Tina and carl .
Tina Roberts . 2024-10-17
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As regular visitors to the Phoenix, it’s always good to be able to mention when they’ve gone the extra mile. Our usual lunch is Thursday, but today we needed to go on a Wednesday. We rang them quite late to check availability and Mark booked us in without problem. We received a warm welcome from manager Jamie and our waitress Beverley,who we rarely see, was very efficient and remembered us. Being regulars we know most of the staff very well and are never disappointed. So we weren’t surprised when Adam and Lacey went out of their way to speak with us and share a laugh. Add in good food, cosy atmosphere including a log fire on a particularly miserable day and you have the perfect combination for a lovely lunch. We will be back next Thursday as normal.
Jackie P . 2024-10-16
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Always receive such a great service here, one of our favourite local pubs. Ange and Xavier make a great duo! Xavier is always so welcoming, remembers your drink order which is impressive and is such a lovely guy!! Food and drink are always spot on!
stainless083 . 2024-10-16
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Had to take a few days to get my thoughts together. Absolutely disappointed and left crying. My Sons birthday is in November and we always come to the pheonix (his request) there's usually 24 of us and x2 babies. We always book well in advance and pre - order. Went to pay the deposit on Saturday to be greeted by a "manager" who was highly rude! Made me cry, left feeling like our money wasn't good enough, got told they were too busy and we couldn't sit where we always sit. Would have been cramped in a side part - which wouldnt have worked with the steps as my sister has a mobile scooter! We have had to find an alternative place now. Unfortunately we won't be coming back again now. Think your "male manager" needs to work on his manners and customer service. I will say that a younger gentleman on the reception did try his best to help.
Nicola Neale . 2024-10-15
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Saturday evening, 12th October, my Mum,Dad,wife and I arrived at the Phoenix and were welcomed with a smile. A young lady, Emily, showed us to our table and revelled at the delights on the menu. Shortly after she took our drinks order and explained the drinks in the menu.Emily's colleague, a polite young man ( possibly Xavier), took our order and in what seemed like no time at all ( even though it was full ) our food arrived. A share starter ( recommended) and then our main meals arrived. The food was delicious and very filling. Throughout our evening, Emily made sure that everything was good and eventually ( without much persuasion) she ordered our desert. Again, it was delicious and came with a coffee, so it was a great choice. Emily laughed and joked with us, and even after a 12-hour shift, collecting various aches and pains, she never faded from being smiley, happy, and friendly. Thank you, Emily, and the whole team at The Phoenix. We will return. Recommended to anyone wanting delicious food at a fair price, a warm atmosphere, and friendly and helpful staff. What more do you need!
Nick P . 2024-10-14
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Lovely meal at the Phoenix. Debbie was really lovely as always. Always looked after, always feel welcomed when we go. Thank you x
cassandra t . 2024-10-13
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Googled dog friendly pubs and this did not disappoint, in the doorway are blankets and treats. There are set areas for dogs and they are as cute as the rest of the place. The staff could not be more invested and friendly, the atmosphere relaxed and the food cooked to perfection.
Jennifer Hurton . 2024-10-12
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Me and a friend met here for lunch, we had the 3 cheese with caramelised onion chutney ciabatta each which came with a side salad also had the skin on fries each, the food was delicious and plenty of it, personally there wasn't enough cheese but that's just my preference, also we had the coffee and cake dessert which was also delicious, the staff are so nice, polite and very helpful even at very busy times so we will definitely be returning.
s s . 2024-09-27
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Lovely pub restaurant. Excellent non gluten containing menu. Friendly staff
Helen Whittaker Gelsthorpe . 2024-09-21
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Great pub, fantastic food great staff. And Great atmosphere
Emily Abbott . 2024-09-21
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We had a graduation meal tonight for 36 people. All food was pre order. All I can say is the service & food was fabulous. Adam and the bar staff/kitchen staff did an amazing job. Couldn't recommend them all enough. Thankyou for making it a lovely evening for all of us.
Caroline Harrison . 2024-09-18
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Great service and atmosphere, unfortunately, the food portion sizes were a bit disappointing. Ordered a portion of chips for the table but only enough for 1 person, really.
Sarah Pearce . 2024-09-14
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Brilliant place, great food and good price, nothing not to like and they accept the Blue Light card for 15% discount too, bonus
Geoff Morton . 2024-09-09
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Great pub 10 of us went pre ordered our meals all came correctly prices where ok food lovely
Lee Beanes . 2024-09-08
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Small portions ,did not come with what was on the menu,won't be eating there again.
Seacrest Mcavoy . 2024-09-07
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Very welcoming and good service
Cheryl Swinscoe . 2024-09-07
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You're all brilliant. Just had my mother-in-laws 70th there and it was perfect. 17 people left very happy , as usual! Your steaks are on par with if not better than Miller & Carter. Service is always friendly and efficient. 5*
Dale Horsfield . 2024-09-07
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Although it was very noisy, the food and in particular the service (Adam) was excellent. Adam was rushed off his feet but remained in control of everything
xXtomfire Xx . 2024-09-01
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Came for an evening drink 23/08/24, my partner went to buy round and was simply treated like an idiot when asking about drink options. Terrible attitude from the server and completely unnecessary. I will not be allowing her to go to the bar if we ever return. This needs addressing if you want return custom.
Luke . 2024-08-24
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9 of us celebrating a 70th birthday. We all had different dishes. We were well looked after by the staff. Plates and a suitable knife were supplied for cutting our homemade cake. Thankyou for looking after us.
Diane Temple . 2024-08-24
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I had the mixed grill and my wife had the roast beef Sunday dinner I have never seen a bigger Yorkshire pudding in my life food was absolutely amazing would definitely go again 😀
Richard Batty . 2024-08-22
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Friendly staff. Excellent beer garden with a lovely atmosphere.
DAN HAMMOND . 2024-08-22
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Great time again at my favourite local, great food and great service from Bev and the rest of the staff. Friendly and always welcoming. Many Thanks.
Philip B . 2024-08-21
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Great place to visit, went on a Wednesday evening, they were very busy but took there time to make use feel very welcomed, informed us there would be a little wait but attended to all our needs, all staff were very friendly and couldn’t do enough on the evening Great food and a great evening will be going again
Bob Palfreyman . 2024-08-19
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As regular customers we were super disappointed with our food today. The ribs on the ultimate bbq grill (£20.99) were cold to touch and the wings were burnt, which was very off putting. The ultimate burger (£15.99) which I absolutely loved last time, was bland and only had one tiny onion ring on it instead of the ‘nest’ that is in the description. We know as regulars this is not their usual standard and we want to stress that the staff were amazing as always and we are always grateful to be served by such lovely people. However, we were very disappointed with the compensation of 2 cokes with no suggestion of discount on our food, even though the ribs were taken away. The staff did offer us free deserts but after being very disappointed with the mains, but we didn’t want to chance it. We sadly left disappointed and nearly £40 down.
Phoebe Roe-Parkin . 2024-08-19
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Visited today for Sunday lunch, very warm welcome, we had a lovely lady called Debs serving us.....nothing was too much trouble,amazing service! Thank you! Food was delicious, we shall be returning very soon
Emma K . 2024-08-18
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Whether it's Sunday lunch or ultimate bbq we've never been let down. Food amazing and plenty of polite staff to help keep things flowing nicely. Our 1st choice of green king pubs because of how friendly and efficient this place is run⭐
sharon proverbs . 2024-08-18
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Fantastic Sunday lunch on the edge of the Peak District. Always a great meal and view.
Shaun Humber . 2024-08-18
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We had a wonderful Sunday lunch. The food was absolutely delicious, with generous portions and flavorful ingredients. The roast potatoes were crispy on the outside and fluffy on the inside, and the gravy was rich and hearty. Our waitress, Debs, was a real gem. Her friendly and cheerful demeanor made our dining experience even more enjoyable. She was attentive, knowledgeable, and went above and beyond to ensure we had everything we needed. Overall, we had a fantastic time and would highly recommend this place for a Sunday lunch.
joey h . 2024-08-18
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Called in on the off chance and luckily they had a table on very busy evening very friendly staff and great menu and Italian larger always a pleasure
Richard Butcher . 2024-08-15
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We just happened to be passing on a gorgeous, sunny Sunday and stopped on a whim. We're really pleased that we did, the food was delicious and the service was brilliant.
Lizzy Backhouse . 2024-08-11
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Very nice place surprised how large it was. Food was great as was the Service. Needed a large table and got one no problem. Will eat again
David Spencer . 2024-08-08
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Poor food quality and staff abrupt.
Clive B . 2024-08-01
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Great place for a lunch Beautiful views Great covered patio
Diane Richardson . 2024-07-31
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Visited today for my birthday, I had a veg pie, chips peas and gravy the crust was rock hard, even my dog had problems chewing it, inside was a red mixture of some kind! It's was a little spicy, but I couldn't identify any veg. The food quality has definitely dropped since my last visit.
Martin Thorpe . 2024-07-24
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Very accommodating last minute to find room for us after a family funeral. Very nice staff, atmosphere and food.
Helen Matthews . 2024-07-23
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A lovely country pub/restaurant in a beautiful location. The phoenix is pretty much my local and has been for many years. Despite the fact that the pub/restaurant is part of the greene king group, the menu is miles away from the standard Greene king menu (no mega belly buster deals here, thank goodness). It’s not a football or sports bar, just a great country pub/restaurant with a chilled atmosphere. The landlord (Jamie) will go above and beyond to make sure your experience here is as good as it can be.
Charles Johnson . 2024-07-23
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Fantastic food the T-bone steak was cooked to perfection, medium-rare is what I asked for and it was perfect the meat was so tender.
Gary May (Dad_Bod_Chef) . 2024-07-16
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Fantastic lunch experience this week. Great food and atmosphere. Really well looked after by Adam and the rest of the team. Thanks
Richard Teasdale . 2024-07-12
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We held a baby shower here and the service was brilliant. The food was lovely and great value. We were really well looked after. We had someone who needed gluten free food and she said it was some of the best she’s had! We also had a small breakfast just because of the timing of everything and it was such lovely food - especially for the cost. Would definitely recommend
Jane . 2024-07-06
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The Vegan burger I had was lovely...
Neil Rixham . 2024-07-04
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Std big pub mostly focussed on weekend food. It's OK, but not a pub I'd choose for a beer. The beer is OK, just st big and anonymous. Last time, got some verbal as I walked in from young scrote by the entrance. Who needs that.
Paul Mullens . 2024-07-02
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Staff friendly and professional. Lovely place with nice beer garden. The Sunday diner was not nice. Had to pre order meat turkey was processed. Everyone meal arrived cold and fir tge price you pay you don't expect to have to pay extra for cauliflower cheese and mashed potatoe. Asked for mashed potatoe and was told they didn't have any this was at 1pm. Won't be going again for Sunday lunch. Overall our party spent over £300
Deborah Wright . 2024-07-01
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Celebrated a colleague's retirement today. The service, food, and ambience were first class. I will definitely return here with family and friends. Thank you for your service 💙
Christine Trezise-Neal . 2024-06-30
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We had a retirement party here yesterday and just wanted to say how much everyone enjoyed it! The room, food, service, atmosphere...everything. Nothing was too much trouble. Jamie was great throughout the process of booking it, ordering the food and looking after us on the day. Everyone enjoyed it and everyone commented on what a great place it was and how good the food was!! Thankyou to everyone at the Phoenix!!!
Anna Rotherham . 2024-06-30
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Spent a lovely few hrs here this pm for a retirement do and it's a wonderful welcoming place...thanks guys ..food was beautiful...will definitely be back 👍🥰
Carla Richards . 2024-06-29
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Went above and beyond definitely be back
Steve Crees . 2024-06-27
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Lovely pub, beautiful setting. Very nice staff, good food.
Dodu San . 2024-06-18
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Fantastic meal and brilliant service Still working to the same high standards
keith dopson . 2024-06-16
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We come here regular, lovely pub, food is always excellent & staff very friendly would highly recommend
Rebecca Wass . 2024-06-16
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Friday lunch with the family. Excellent food and service. Staff were all friendly and happy to walk by making the baby smile each time. Will be going again!
Ben Frost . 2024-06-14
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Served by Katie , Absolutely great as always . Thanks Katie 5 stars
lee sykes . 2024-06-14
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Excellent food and service .... highly recommend.
Cheryl Jackson . 2024-06-11
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Excellent management and well presented food fo my husband David's funeral thankyou .
Elizabeth Bashforth . 2024-06-09
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Great food drinks a bit pricey But really enjoyed our visit
david graveling . 2024-06-06
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Absolutely stunning location for any occasion, very friendly staff and the quality of the food is exceptional, highly recommended!
Adam Bradbury . 2024-06-05
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Fabulous breakfast, catered for my Gluten Free needs. Thanks Jamie for your great service. Tracy & Steve
Steven Roberts . 2024-05-31
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We had the buffet at £13 a head .it was rubbish not worth the money home made pork pie and sausage rolls made of mince meat home made branston pickle bland not tasty at all. Sandwiches bread was nearly out of date,chip/onion rings crisp and chicken strips nobody liked it. The family was shocked I refused to take home a doggy bag.
Garry Dawes . 2024-05-30
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Great place for a good feed. Lovely view of the green Rother valley country park
O H . 2024-05-30
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Lovely birthday lunch for adults and children. Food was cooked perfectly and was delicious. Good atmosphere pretty busy but the two ladies who served us all were both very pleasant and friendly. I only have 2 gripes sorry.. some meals have no veg as such… just alittle something would suffice and the coverings on some chairs are quite stained which doesn’t look very attractive. As I said so sorry but enjoy visiting this place and it’s only my opinion.
angela J . 2024-05-29
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This is a Greene King pub like no other. Consistently good food and excellent,friendly staff. The guy behind the bar with the short blonde hair is the best barman ever. Give it a whirl, you won't be disappointed.
The SHERIFF . 2024-05-27
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Got a taxi for a few drinks and food on a bank holiday Sunday as we have had good nights here before. Was just before 7 when we arrived (surely not late?!) and was asked if we were here for drinks or drinks and food. We replied food and drinks only to be told that food had finished with no explanation, as we had no booking. We ordered drinks so that we could replan our night. As we sat having our drinks we noticed people coming in and being seated by staff with menus and large parties having food taken to them. Perhaps those parties booked a table but please tell us we NEED to book if wanting food as surely you want walk up business too? Felt like 2nd class citizens as we hadn’t booked - it was not busy at all. As said previously - enjoyed previous visits here but disappointed with service and lack of explanation when others getting food, not even asked what the 2 of us were wanting.
mowen . 2024-05-26
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Lovely place for a breakfast on a Sunday, the food was absolutely amazing. Staff are so warm and welcoming and I can’t recommend it enough.
Cameron Green . 2024-05-26
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2826 Opinions
Our visit was just so right. On arrival we were warmly greeted by a member of the staff team and taken to the dining area and given very comfortable seating and our drink orders taken. The atmosphere was very nice and relaxed, and staff were polite, attentive, and at no time did we feel rushed. Our food was brought over in good time, it was nicely cooked, the portion sizes were well judged, and it was very tasty indeed. We have been so impressed on this visit, that we shall be returning very soon
315 Opinions
1429 Opinions
Had a meal last night service poor not enough staff actually working food adequate and overpricrivrf
741 Opinions
Great place for lunch. It was warm and welcoming. The staff were very attentive. We will be back.
932 Opinions
Lovely local pub with good choice of beers and spirits. Staff very friendly and very reasonably priced drinks.... eventhough didn't have any food it smelt and looked lovely.. be visiting again very soon for food and more T.T Landlords.....