Phoenix in North East Derbyshire

We are regulars at the Phoenix and always receive a very good welcome from Adam, his customer service skills are excellent and nothing is never too much trouble. Adam is an asset to the phoenix and you know that you will always be well looked after when he is on shift.

Very busy in the bar as a Friday night we turned up early for our booked table which was no problem and got took straight to our table Served by the lovely Ryan and we both had the Steak, we did have a couple of errors in the orders but even when we spilt a drink Ryan dealt with everything with efficiency and professionalism and even replaced the spilt drink for us, thank you for making our Friday steak night so enjoyable Will definitely be back again 10/10

Our waiter Adam was so lovely, and friendly. The vegetarian options are also great.

Absolutely brilliant place. The food was excellent and really reasonably priced. The service was superb and the staff could not do enough for us. Lovely afternoon in picturesque surroundings. Can't recommend the pub enough.

We had my baby shower here on a Saturday afternoon. Large space designated for us privately. Food provided were really nice and presented lovely. Staff couldn’t do anymore for us, everything we asked for they provided. Only thing that disappointed me was there were no music coming from the speakers which I had only realised half way through, however they provided me with a Bluetooth speaker which solved the problem. I would definitely recommend hosting your baby shower or any private event here.

Best service and pub I have been to in years

Lovely an helpful staff great menu's

First time at this venue and absolutely loved it. We were made to feel so welcome. The food and atmosphere was outstanding. Jamie was an absolute legend. His customer care second to none. Left feeling like I had gained a friend. Five stars all round and Jamie gets an extra star for just being him. Thank you Phoenix xxxx

We went Saturday night and there were 6 of us. The staff and food were amazing.Katie went above and beyond and we will definitely be going again

Great Sunday lunch, well worth a visit

Called in this afternoon for the £12 burger & beer deal. Great staff, great food, great beer at a great price. Well done team👏👏

Amazing food and drinks. Was a shame it was spoilt with us having to wait 25 minutes for someone to move our plates. They where only moved because the chef came out with our deserts after shouting for staff attention to say they where ready to go out. The chef ended up bringing our deserts out and was shocked the table hadn't been cleaned. He was very apologetic and took all our stuff away.

Nice family meal. Excellent food and service.

We love visiting the Phoenix, just a short drive from home! The warm welcome and friendly atmosphere make it our top choice among local pubs. Even without a reservation, we easily found a quiet table by the fire on a busy Sunday afternoon. The extensive menu offers delightful options, from a fresh Rainbow Grain Salad with Salmon to a hearty Ultimate BBQ Grill Platter. They cater well to dietary needs, and the beer selection is excellent. Plus, well-behaved dogs are welcomed and pampered! Highly recommend this gem for a cozy meal!

Great food, Great service! Our waitress (Bev) was really friendly

The waitress was miserable ….. Had mini mixed grill and a pudding . Left most of the mini mixed grill the egg wasn’t cooked in the middle put me off the meat was dry left it . the chips rubbish. the sausage was the best part very tasty my friend had the mini mixed grill and hers was the same she left hers .when the waitress came back for the plates I told her about the eggs and she mumbled something but that was it x the pudding was amazing love lumpy custard x good job the company was why we was there for a catch up 💕x the next table was just sending there steak back this time the landlady serving not be going again what a shame and waste of money

Just been here for a birthday. Got in about 11.45 as we were booked in for then party of 6. Stood at the door with an elderly couple eventually went to the bar as they did. 5 minutes later no-one came. General manager behind bar eventually seated the two elderly people. Passed myself and friend about four times never acknowledged us apologised for having to wait or anything just kept walking past us. Eventually came to bar about 10 minutes later to serve no apology for keeping us waiting. Very abrupt. Think he really needs to go on a course of how to treat customers. Atmosphere completely changed when a young manager came on with other staff about 12. He was really efficient got waitresses sorted with tables. Think maybe he ought to be general manager. Really people orientated and friendly. The pub was busy when we got there only two staff working. Think if you are going to be busy then get staff coming in an hour earlier. Would advise getting general manager on course to relate with customers.

Fantastic Sunday Dinner, Debbie the waitress was brilliant. Both of the kids ate everything & Jaxons ( Children’s) ice cream was enough for two. Needless to say I have booked for this Sunday.

Great place if you're looking for a nice pub eating experience. The service was excellent and food offers made the dishes very reasonable.

Really enjoyed the food good portions .emily was our waitress tonight couldn't ask for a better person so lovely she was very pleasant and friendly girl .so thankyou emily . Tina and carl .

Always receive such a great service here, one of our favourite local pubs. Ange and Xavier make a great duo! Xavier is always so welcoming, remembers your drink order which is impressive and is such a lovely guy!! Food and drink are always spot on!

As regular visitors to the Phoenix, it’s always good to be able to mention when they’ve gone the extra mile. Our usual lunch is Thursday, but today we needed to go on a Wednesday. We rang them quite late to check availability and Mark booked us in without problem. We received a warm welcome from manager Jamie and our waitress Beverley,who we rarely see, was very efficient and remembered us. Being regulars we know most of the staff very well and are never disappointed. So we weren’t surprised when Adam and Lacey went out of their way to speak with us and share a laugh. Add in good food, cosy atmosphere including a log fire on a particularly miserable day and you have the perfect combination for a lovely lunch. We will be back next Thursday as normal.

Had to take a few days to get my thoughts together. Absolutely disappointed and left crying. My Sons birthday is in November and we always come to the pheonix (his request) there's usually 24 of us and x2 babies. We always book well in advance and pre - order. Went to pay the deposit on Saturday to be greeted by a "manager" who was highly rude! Made me cry, left feeling like our money wasn't good enough, got told they were too busy and we couldn't sit where we always sit. Would have been cramped in a side part - which wouldnt have worked with the steps as my sister has a mobile scooter! We have had to find an alternative place now. Unfortunately we won't be coming back again now. Think your "male manager" needs to work on his manners and customer service. I will say that a younger gentleman on the reception did try his best to help.

Saturday evening, 12th October, my Mum,Dad,wife and I arrived at the Phoenix and were welcomed with a smile. A young lady, Emily, showed us to our table and revelled at the delights on the menu. Shortly after she took our drinks order and explained the drinks in the menu.Emily's colleague, a polite young man ( possibly Xavier), took our order and in what seemed like no time at all ( even though it was full ) our food arrived. A share starter ( recommended) and then our main meals arrived. The food was delicious and very filling. Throughout our evening, Emily made sure that everything was good and eventually ( without much persuasion) she ordered our desert. Again, it was delicious and came with a coffee, so it was a great choice. Emily laughed and joked with us, and even after a 12-hour shift, collecting various aches and pains, she never faded from being smiley, happy, and friendly. Thank you, Emily, and the whole team at The Phoenix. We will return. Recommended to anyone wanting delicious food at a fair price, a warm atmosphere, and friendly and helpful staff. What more do you need!

Lovely meal at the Phoenix. Debbie was really lovely as always. Always looked after, always feel welcomed when we go. Thank you x

Googled dog friendly pubs and this did not disappoint, in the doorway are blankets and treats. There are set areas for dogs and they are as cute as the rest of the place. The staff could not be more invested and friendly, the atmosphere relaxed and the food cooked to perfection.

Quality cooking with good service in a nice setting.

Me and a friend met here for lunch, we had the 3 cheese with caramelised onion chutney ciabatta each which came with a side salad also had the skin on fries each, the food was delicious and plenty of it, personally there wasn't enough cheese but that's just my preference, also we had the coffee and cake dessert which was also delicious, the staff are so nice, polite and very helpful even at very busy times so we will definitely be returning.

Lovely pub restaurant. Excellent non gluten containing menu. Friendly staff

Great pub, fantastic food great staff. And Great atmosphere

We had a graduation meal tonight for 36 people. All food was pre order. All I can say is the service & food was fabulous. Adam and the bar staff/kitchen staff did an amazing job. Couldn't recommend them all enough. Thankyou for making it a lovely evening for all of us.

Great service and atmosphere, unfortunately, the food portion sizes were a bit disappointing. Ordered a portion of chips for the table but only enough for 1 person, really.

Brilliant place, great food and good price, nothing not to like and they accept the Blue Light card for 15% discount too, bonus

Great pub 10 of us went pre ordered our meals all came correctly prices where ok food lovely

You're all brilliant. Just had my mother-in-laws 70th there and it was perfect. 17 people left very happy , as usual! Your steaks are on par with if not better than Miller & Carter. Service is always friendly and efficient. 5*

Very welcoming and good service

Small portions ,did not come with what was on the menu,won't be eating there again.

Although it was very noisy, the food and in particular the service (Adam) was excellent. Adam was rushed off his feet but remained in control of everything

9 of us celebrating a 70th birthday. We all had different dishes. We were well looked after by the staff. Plates and a suitable knife were supplied for cutting our homemade cake. Thankyou for looking after us.

Came for an evening drink 23/08/24, my partner went to buy round and was simply treated like an idiot when asking about drink options. Terrible attitude from the server and completely unnecessary. I will not be allowing her to go to the bar if we ever return. This needs addressing if you want return custom.

I had the mixed grill and my wife had the roast beef Sunday dinner I have never seen a bigger Yorkshire pudding in my life food was absolutely amazing would definitely go again 😀

Friendly staff. Excellent beer garden with a lovely atmosphere.

Great time again at my favourite local, great food and great service from Bev and the rest of the staff. Friendly and always welcoming. Many Thanks.

Great place to visit, went on a Wednesday evening, they were very busy but took there time to make use feel very welcomed, informed us there would be a little wait but attended to all our needs, all staff were very friendly and couldn’t do enough on the evening Great food and a great evening will be going again

As regular customers we were super disappointed with our food today. The ribs on the ultimate bbq grill (£20.99) were cold to touch and the wings were burnt, which was very off putting. The ultimate burger (£15.99) which I absolutely loved last time, was bland and only had one tiny onion ring on it instead of the ‘nest’ that is in the description. We know as regulars this is not their usual standard and we want to stress that the staff were amazing as always and we are always grateful to be served by such lovely people. However, we were very disappointed with the compensation of 2 cokes with no suggestion of discount on our food, even though the ribs were taken away. The staff did offer us free deserts but after being very disappointed with the mains, but we didn’t want to chance it. We sadly left disappointed and nearly £40 down.

We had a wonderful Sunday lunch. The food was absolutely delicious, with generous portions and flavorful ingredients. The roast potatoes were crispy on the outside and fluffy on the inside, and the gravy was rich and hearty. Our waitress, Debs, was a real gem. Her friendly and cheerful demeanor made our dining experience even more enjoyable. She was attentive, knowledgeable, and went above and beyond to ensure we had everything we needed. Overall, we had a fantastic time and would highly recommend this place for a Sunday lunch.

Whether it's Sunday lunch or ultimate bbq we've never been let down. Food amazing and plenty of polite staff to help keep things flowing nicely. Our 1st choice of green king pubs because of how friendly and efficient this place is run⭐

Fantastic Sunday lunch on the edge of the Peak District. Always a great meal and view.

Visited today for Sunday lunch, very warm welcome, we had a lovely lady called Debs serving us.....nothing was too much trouble,amazing service! Thank you! Food was delicious, we shall be returning very soon

Called in on the off chance and luckily they had a table on very busy evening very friendly staff and great menu and Italian larger always a pleasure

We just happened to be passing on a gorgeous, sunny Sunday and stopped on a whim. We're really pleased that we did, the food was delicious and the service was brilliant.

Very nice place surprised how large it was. Food was great as was the Service. Needed a large table and got one no problem. Will eat again

Poor food quality and staff abrupt.

Great place for a lunch Beautiful views Great covered patio

Visited today for my birthday, I had a veg pie, chips peas and gravy the crust was rock hard, even my dog had problems chewing it, inside was a red mixture of some kind! It's was a little spicy, but I couldn't identify any veg. The food quality has definitely dropped since my last visit.

Very accommodating last minute to find room for us after a family funeral. Very nice staff, atmosphere and food.

A lovely country pub/restaurant in a beautiful location. The phoenix is pretty much my local and has been for many years. Despite the fact that the pub/restaurant is part of the greene king group, the menu is miles away from the standard Greene king menu (no mega belly buster deals here, thank goodness). It’s not a football or sports bar, just a great country pub/restaurant with a chilled atmosphere. The landlord (Jamie) will go above and beyond to make sure your experience here is as good as it can be.

Fantastic food the T-bone steak was cooked to perfection, medium-rare is what I asked for and it was perfect the meat was so tender.

Fantastic lunch experience this week. Great food and atmosphere. Really well looked after by Adam and the rest of the team. Thanks

We held a baby shower here and the service was brilliant. The food was lovely and great value. We were really well looked after. We had someone who needed gluten free food and she said it was some of the best she’s had! We also had a small breakfast just because of the timing of everything and it was such lovely food - especially for the cost. Would definitely recommend

The Vegan burger I had was lovely...

Std big pub mostly focussed on weekend food. It's OK, but not a pub I'd choose for a beer. The beer is OK, just st big and anonymous. Last time, got some verbal as I walked in from young scrote by the entrance. Who needs that.

Staff friendly and professional. Lovely place with nice beer garden. The Sunday diner was not nice. Had to pre order meat turkey was processed. Everyone meal arrived cold and fir tge price you pay you don't expect to have to pay extra for cauliflower cheese and mashed potatoe. Asked for mashed potatoe and was told they didn't have any this was at 1pm. Won't be going again for Sunday lunch. Overall our party spent over £300

Celebrated a colleague's retirement today. The service, food, and ambience were first class. I will definitely return here with family and friends. Thank you for your service 💙

We had a retirement party here yesterday and just wanted to say how much everyone enjoyed it! The room, food, service, atmosphere...everything. Nothing was too much trouble. Jamie was great throughout the process of booking it, ordering the food and looking after us on the day. Everyone enjoyed it and everyone commented on what a great place it was and how good the food was!! Thankyou to everyone at the Phoenix!!!

Spent a lovely few hrs here this pm for a retirement do and it's a wonderful welcoming place...thanks guys ..food was beautiful...will definitely be back 👍🥰

Went above and beyond definitely be back

Lovely pub, beautiful setting. Very nice staff, good food.

We come here regular, lovely pub, food is always excellent & staff very friendly would highly recommend

Fantastic meal and brilliant service Still working to the same high standards

Served by Katie , Absolutely great as always . Thanks Katie 5 stars

Friday lunch with the family. Excellent food and service. Staff were all friendly and happy to walk by making the baby smile each time. Will be going again!

Excellent food and service .... highly recommend.

Excellent management and well presented food fo my husband David's funeral thankyou .

Great food drinks a bit pricey But really enjoyed our visit

Absolutely stunning location for any occasion, very friendly staff and the quality of the food is exceptional, highly recommended!

Fabulous breakfast, catered for my Gluten Free needs. Thanks Jamie for your great service. Tracy & Steve

Great place for a good feed. Lovely view of the green Rother valley country park

We had the buffet at £13 a head .it was rubbish not worth the money home made pork pie and sausage rolls made of mince meat home made branston pickle bland not tasty at all. Sandwiches bread was nearly out of date,chip/onion rings crisp and chicken strips nobody liked it. The family was shocked I refused to take home a doggy bag.

Lovely birthday lunch for adults and children. Food was cooked perfectly and was delicious. Good atmosphere pretty busy but the two ladies who served us all were both very pleasant and friendly. I only have 2 gripes sorry.. some meals have no veg as such… just alittle something would suffice and the coverings on some chairs are quite stained which doesn’t look very attractive. As I said so sorry but enjoy visiting this place and it’s only my opinion.

This is a Greene King pub like no other. Consistently good food and excellent,friendly staff. The guy behind the bar with the short blonde hair is the best barman ever. Give it a whirl, you won't be disappointed.

Lovely place for a breakfast on a Sunday, the food was absolutely amazing. Staff are so warm and welcoming and I can’t recommend it enough.

Got a taxi for a few drinks and food on a bank holiday Sunday as we have had good nights here before. Was just before 7 when we arrived (surely not late?!) and was asked if we were here for drinks or drinks and food. We replied food and drinks only to be told that food had finished with no explanation, as we had no booking. We ordered drinks so that we could replan our night. As we sat having our drinks we noticed people coming in and being seated by staff with menus and large parties having food taken to them. Perhaps those parties booked a table but please tell us we NEED to book if wanting food as surely you want walk up business too? Felt like 2nd class citizens as we hadn’t booked - it was not busy at all. As said previously - enjoyed previous visits here but disappointed with service and lack of explanation when others getting food, not even asked what the 2 of us were wanting.

We arrived at 12 Noon on a Sunday, we arrived on spec hoping to find a table for 4. The place is large and it was empty apart from a group of 4 people. A man came marching towards me and I said that we have not booked, he smiled and stated that unless you book there is no chance to get a table in the restaurant. What rubbish, we could have sat down and eaten our meal and left long before the place was any where near full. his attitude stank, you could see he had great pleasure on refusing us a table. The car park was all but empty, and I don't think everyone would turn up all at once. We went to the British Oak, and had a lovely meal with friendly staff, who could not do enough for us. When we drove back past the Phoenix 45 minutes later the car park was still all but empty. Arrogant person who works there needs to attend training. In the reply below it is mentioned that we were going to be offered food in the bar area, no such offer was either made or was going to be made, we were told we needed to book for the restaurant, and I acknowledged this , the gentleman turned and walked away, so I did the same.

Its a lovely and cozy environment. I really enjoy myself.

This location offers a fantastic environment for family time. While it may not be the cheapest option available, the quality and experience certainly justify the cost. Highly recommended for those seeking a worthwhile outing with loved ones.

Cheap and not so cheerful is the best way to describe this pub. Way too many tables for the number of staff working here. Kitchen staff also aren't able to cope when busy as food comes out cold and not all together. To add to the dissapointment I had a grand total of 11 chips on my plate, so we asked the table staff if we could have some more. Looking at the plate, and sheepishly embarrassed by what they had served he agreed to get some more as it did 'look short'. The waiter then came back a few minutes later to say some fresh chips were being cooked and would be a couple of minutes and then he did a Houdini and was never to be seen again (neither were my remaining top up chips). Mentioned this very fact when a different waitress came and cleared the table and simple got a 'oh well'. Poor service, matching the standard of the food. Take someone you don't like here.

Nice pub with Nice view I bought a beer sat near window seat I didn't know I was allowed in that section bar staff was bit rude ask me to move in a rude way could have told me polity ( sikney guy with clean save bold head) even the boss told him why asking to move it not even buy only one table was taken whole restaurant section

Very good food, excellent place, staff very good

Bit over priced Not much atmosphere may give it another go see if i caught them on an off day !!

Waitress was charming and efficient.

Nice place to have a meal All nicely decorated after the truck incident damaged the outside of the building Good friendly staff food was great and loads of room for wheel chair access Highly recommended

Back to the Phoenix for another meet up with my brother. Service was pretty quick, and I have no complaints about the food whatsoever. I ordered the chicking sharer starter as a main meal, followed by the sticky toffee pudding. Both were very good. It is going to now be our regular meeting place for future events. Thanks to everyone for a lovely evening.

Really nice place to have a meal , staff friendly , polite and helpful

Early and Stone Cold! First time I've ever played £25 for a meal and not had one single thing left over!

Huge thanks to Jamie and the team for putting on a great spread and surroundings for my aunts 60th birthday. It’s such a beautiful venue, a place which holds fond memories for my aunt. Everyone enjoyed it so thank you for your hospitality.

Had a fantastic day with friends!!!

We had a great time service was good the only bad thing was my steak was tough grissel . In my mixed grill , £100 for the meal for 4 of us . No starters main course and two deserts . Pint cola , half cola , strawberry spritzer , j2o . Deserts brownie and ice cream , nicker bocker glory . Cappuccino and a mocha to finish with .

Lovely place to dine out ,definitely will go again, will be even better when can eat outside on the terrace over looking g the countryside and the staff were very polite 😀

Great place atmosphere brilliant superb dog friendly establishment as you've probably guessed it as to be dog friendly place's