Peri Peri Flames in Leicester

There’s bad and there’s really bad and then there this place. Pink cold chicken hidden badly by powdered spice Over cooked dry burnt chilli cheese crap. Too hard to bite. Black onion rings ??

Fish was undercooked could have got food poisoning lucky we never gave it to our kids. Can't take orders at all this is the 3rd time our food was incorrect. Gave the foid back and still the owner was arguing about the refund instead of re cooking the food. Absolutely shameless business will be reporting to trading standards.

Worst people to deal with. Can’t get order right over the phone, internet or even face face.. Orders take twice as long as they wont prepare the food until you turn up for you collection. Finally covid 19 doesn’t exist for this takeaway. No masks no social distancing. Don’t let the shop front fool you, the guys inside are not the ones you want your food cooking.

Probably the best burgers/ wings ive tasted in a long while. However, customer service is amongst the poorest I’ve ever experienced . Staff tend to not listen to orders and make continuous mistakes. The owner! My god! Where do i start with him? Repeats orders at an indecipherable speed, gets the order wrong by adding something you didnt ask for. charges you for it then becomes argumentative and blames you when you try to correct him. Openly swears at his staff in front of customers . Insanely understaffed during busiest hours. The place is chaos. But the food’s great!

Tried this place via Deliveroo through its Charles Street branch. Food was fantastic. We went with the Supreme Burger and really enjoyed it. Decided to order a collection order via the Gipsy Lane branch on Sunday and the order was placed with no issues and paid online. On collection, i can say the place wins NO Awards for its Customer Service. Staff advised they had no shish kebab role and tried to call to advise. However, no call was attempted. From this it was to refund this which they declined and wanted to provide a voucher as order was "not" placed with them. In actual fact it was place on the companies Online Website. After a 10 minute battle the item was refunded. Food wise 9/10 Service 2/10 Great place shame such poor service levels and quality of staff or it would be a weekly stop. Unfortunately, i wont be visiting again as service is a key for me but will confess the burger was one of the best i have had in Leicester. Management - I hope your staff are better trained to help your scale and growth

placed my order which took ten minutes for 3 meals and was passed over to another person as first person didn't understand any English then arrived and felt like I was in a production line as just kept shoveling orders out ask me what other sauces I wanted and kept saying what you want and no time to answer just the whole thing done a lighting pace and its cheap for a reason its not great

Regular customer usually have grilled chicken wrap/pitta fries or lamb burger and all are tasty and made fresh. Would recommend and it is value for money for a takeaway.

We were visiting Leicester for the day and were about to get our train and I fancied something quick but tasty. Tried the Peri Peri Flames and ordered the Turkish Shawarma wrap meal. It came with very good fries and a canned drink for £4.49. Freshly cooked and Gorgeous! I had some peri Peri sauce to take with it but eating it on a crowded train I thought putting sauce on was a step too far. Highly recommended.

Placed an order over the phone only to get the 10 mins later and find out no order was made. Asked for no cheese due to allergies whilst I was there, waited another 10 mins then given a burger with cheese. I came back to the shop to get the burger replaced which then lead to a big argument on how I should place the order with the bald staff member. Certain type of people should not be in the food trade business And as for the business, i really don’t think it’s got a hygiene score of 5.

Really good food with lots of sauce on the chicken. Well cooked and amazing customers service. Would recommend whether for a meal for one or for a huge family like mine. Good quality food with amazing staff

Absolutely the best chicken shop in Leicester. Have been there once and never gone anywhere else since. Tops Nandos by a landslide instead paying £11 & being ripped eat here you’ll love it.

This is my first time trying this place, I was very impressed with how clean the place is, customer service tops and food fresh and tasty. Would recommend if you like chicken 👍🏽

Have been a regular at this place for the past year and have to say the food is always consistent. They have some good offers too. The food is fresh and prepared in front of you. We always have the chicken tikka burger , peri strips and peri wrap,wings and strips. Love the chilli sauce. They do pizzas too but have never tried them It’s a small clean takeaway with 2 tables that can seat 8 people. Prices are very reasonable.