Based on 434 opinions finded in 3 websites
Based on 434 opinions finded in 3 websites
Nº 281 in 431 in Guildford
Nº 4 of 10 Pizza & Pasta in Guildford
Opinions
Pretty delicious U.K styled pizza
Ben Lombaard . 2024-08-01
MORE AT Google
The pizza is cold the staff lie to no garlic dip No stuffed crust. Rude staff and charged me 9.99
Oliver Clark . 2024-06-29
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Amazing customer service and one of the best pizza places in Guildford , great value for money
Layla Kabar . 2024-05-13
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I wanted to share my positive experience with your pizza delivery service. The driver was incredibly friendly and delivered my order with a smile. The pizza arrived piping hot and in perfect condition, showcasing the driver's attention to detail. I appreciate the timely delivery and the overall positive interaction. Thank you for the excellent service!
Mazidan . 2024-01-29
MORE AT Google
Spend over 20 for a a max sized pizza and tiny not worth the money poor customer service over the phone will never be ordering from there again!
Tim Albury . 2024-01-28
MORE AT Google
Not too bad a place. You'd eat here if it's really late at night and it's open till super late, however, it wouldn't be my first choice of pizza places when better options are available. It's also not too expensive considering UK prices, so a good option if you're really drunk and it's really late.
Jeh Lekhi . 2024-01-04
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I ordered a pizza from here and it was very nice I am happy that I've found a halal pizza place in guildford !
Aarzoo Khan . 2024-01-03
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It was amazing when it came it was so nice,the tomato sauce was excellent I would recommend it.
Sara Khan . 2024-01-03
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The pizza was delicious, I had a cheese and tomato pizza and it tasted like heaven. The sauce and cheese, were amazing I would recommend this place.
Osman Khan . 2024-01-03
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Was absolutely off my chops with my mate Dan “one of the Guildford lads” he goes Oi James order a pizza from here so I go yea go on the guvnerrr…. Took 2 hours to come was stone cold but who cares happy new year you lot RESULTTTT solid 9.7/10 big bosh ahoiiiii
Brook Slade . 2024-01-01
MORE AT Google
very nice quality, definitely will order again.
ok . 2023-12-13
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Ordered off of perfect pizza as 2 young girls. Home alone. Took longer than expected which was fine. We called to see where it was, person on the phone was rude and ended the call on us. Delivery driver turned up & smashed on the front room window’s… which as 2 girls home alone was scary. Opened the door and delivery driver proceeded to laugh in our faces and drop our food on the floor, not even hand it to the person who opened the door. Our drinks were missing, so we called them and asked if we could have our drinks or be refunded. The man on the phone laughed at us and told us they would send them out… We’ve waited an hour for our drinks and have yet to receive them. I will never be ordering from here again. The staff are so rude and belittling and don’t care for their customers needs. I would not recommend this place for takeaway & the people who work here need a course on people skills as well as kindness and respect.
Maisie Carpenter . 2023-12-05
MORE AT Google
Reasonable price and better quality than big brands like domino’s and papa Johns, will definitely order again
Naveed Safi . 2023-11-29
MORE AT Google
Good food really nice pizzas love it every time
Gary Baker . 2023-11-05
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Ordered two pizzas today. Very tasty and hot. Recommended.
Saeed Ahmad . 2023-09-17
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Super . Fast and easy . of course and delicious
desislav velev . 2023-07-27
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Ordered regular crust, got what looks like deep pan, and it wasn't 15", it was less than 14. I thought it looked tiny so I measured it. Meatballs were horrible, wings were fatty and undercooked, and the wedges had no seasoning. I find it very frustrating when restaurants can't even do as well as a ready meal. Oh and the coke is foreign and doesn't have an English ingredient list or nutrition info on it, which is illegal. I know loads of places do it but it's still illegal.
Josh L . 2023-07-17
MORE AT Google
Ordered 2 pizzas. 1 hour later.. no pizza. Called them to ask where the pizza is. Guy on the phone kept stopping our conversation to talk with someone else on the other end of the line. Reassured me the pizza would be 15 mins. 1 hour later... Still no pizza. No answer when I call. Not so perfect!!
fhhh b . 2023-07-03
MORE AT Google
It’s the best pizza I’ve ever had and hold some sentimental value too
Rondo Rocket . 2023-06-24
MORE AT Google
Nice and good hot chicken tandoori pizza I really like that one 😋
Andiya Zoo . 2023-06-13
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The best pizza restaurant in Deira Al Khaisa
Yazeed Almarshadi . 2023-06-02
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What could be more perfect foe Easter than a double pizza for the price of one polite and friendly professional service delivering the best quality pizzas I've ever tasted. Hence recommend to all perfect pizza guildford. Exceed proven ability in the quality and delivery of pizzas
Justin Wallace . 2023-04-10
MORE AT Google
Great tasting food, had starters, salad, two pizzas - all food was very hot and came in time. The driver was great - actually drove to the back of the hotel and then came round the front when he realised i was in front - very courteous driver as well. I feel like choices on the menu were really good as well.
Kriss Patel . 2023-03-28
MORE AT Google
This place has one of the worst customer services. They always have I DON'T CARE attitude and always have reasons to charge customer extra money and when you ask justification for the charges they simply say that's how we do it... business like these who have crazy money making schemes don't survive much longer.
Shraddha Baviskar . 2023-02-22
MORE AT Google
Fast delivery tasty pizza and chicken wings happy customer 👍
Shams Orya . 2023-02-09
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a fantastic pizza love you 😘😘🍕🍕
Shahid Ismail Khel . 2023-02-06
MORE AT Google
Great food and delivered right on time. Thank you! I ordered 8 pizzas and sides for birthday celebrations. I ordered online and then called to confirm receipt of the order and the team were great. Reassured me it was all in hand and sure enough it was bang on time and delicious. Perfect indeed.
F Tweedie . 2023-01-22
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Placed an uber order. The order was cancelled by Uber since my phone was out of network coverage. The delivery driver went out of his way to get the pizza to where I was. So thankful for that.
Rushali Prasad . 2022-11-07
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Better than domino’s but not as good as theme park pizza
Yavanplayz ,Yavan Bandi . 2022-10-24
MORE AT Google
Food is always delicious and arrives as hot as if I made it at home. The sides are some of the best I’ve had from a takeaway. Highly recommend the chicken wings and the garlic dough balls. Also, use their website and not just eat. It’s a little cheaper as just eat add their own taxes etc. their website also have loyalty points and different deals available.
Robert Williams . 2022-09-14
MORE AT Google
I'm disgusted. This place use to be amazing. My food took a hour and a half! Not 45 minutes. The pizza has come all over the box. My chicken has come uncooked! I was offered no change at the door he just assumed that I didn't want it? Won't ever be ordering again. Disgusting service!!
Katie Maynard . 2022-09-09
MORE AT Google
Rude staff on the phone won't be order from here every agen
Charlie Murray . 2022-09-04
MORE AT Google
Terrible customer service when my order never arrived and I called and asked for refund the man in the phone told he doesn't speak English and put the phone down
Claire Lampard . 2022-06-01
MORE AT Google
My experience was very good and the staff is very kind and quick. Is a good place if you want cheap pizza. I recommend to try burger pizza, it's my favourite.
Msviru . 2022-04-17
MORE AT Google
Bad place, don’t answer the phone.
James Kingston . 2022-02-16
MORE AT Google
Terrible experience. We ordered some food and called to add onto the order, but the man said it wasn’t possible so he said he’d cancel the order. He didn’t, and we found out only because we called him back. He said it was too late, and that was after we had already ordered again. Called to explain the situation, and he hung up on me mid sentence . I was flabbergasted by the appalling service. Bad. I will never order from here ever again. Keep your money!
tavbitha . 2022-01-18
MORE AT TripAdvisor
Consistently good pizza at good prices.
Leave U . 2021-10-23
MORE AT Google
Great staff made me wait in my car an bought the food to my car, excellent service an perfect hot food with good offers. A*
Ahthar Mullani . 2021-05-21
MORE AT Google
Probably the best pizza I've ever had. Dominos, pizza hut, and papa john can all suck this pizzas saucy pepperoni.
Jack Fields . 2021-05-15
MORE AT Google
Very positive all round. Ordered a veggie pizza and garlic bread which arrived within 25 minutes of ordering on-line. Very tasty food.
Vanessa W . 2021-04-02
MORE AT TripAdvisor
Awesome pizza. Would get again.
Dylan Piercy . 2021-02-21
MORE AT Google
Nice guy there served me late at night, pizza was good bit too much tomato sauce
Mike Sugden . 2020-12-25
MORE AT Google
I ordered for the second and last time!!! I ordered through website and I haven’t received confirmation email so after 20 minutes i called them just to make sure that they received my order, the guy on the phone was so rude he didn’t even try to understand my question, after he finally found my order he just hung up, very rude people working there, someone should definitely do something, i will never order again!!!
Marta Kłosowska . 2020-10-31
MORE AT Google
Yesterday sunday 11th of october, arround 00:40 am i went to perfect pizza. Ive been told there were close when in the webside say close tieme is at 1.50 am aprox. So rude the guy been with me. Lazy guy didnt want to cook me a pizza.
Tedy1899 FCBarcelona . 2020-10-12
MORE AT Google
Got the medium chicken and chorizo pizza from there about 45mins ago and it was so tasty. Guy serving kind of looked like he didn't want to be there and was hoping to just clean up and leave but, he made the pizza fresh and in front of me in about 10mins or so. Definitely worth visiting this particular pizza place for a takeaway, for sure.
Mark B . 2020-08-31
MORE AT Google
I asked for mighty meat, all I got was a few pepperoni slices and a tone of cheese and also I ordered some pasta which opened looked like a baby diaper, avoid that place people, I used it for the first and last time Papa John's the best not some amateurs
Reby . 2020-07-24
MORE AT Just Eat
I asked for mighty meat, all I got was a few pepperoni slices and a tone of cheese and also I ordered some pasta which opened looked like a baby diaper, avoid that place people, I used it for the first and last time Papa John's the best not some amateurs
Reby . 2020-07-22
MORE AT Just Eat
Delivery driver was excellent. Very polite. Food was excellent. Very sceptical ordering pasta from a fast food place, but this was very nice will order again
Robert . 2020-07-19
MORE AT Just Eat
Delivery driver was excellent. Very polite. Food was excellent. Very sceptical ordering pasta from a fast food place, but this was very nice will order again
Robert . 2020-07-19
MORE AT Just Eat
Extremely poor pizza and high priced. We ordered pizza garlic bread & Onion rings. Garlic bread and Onions rings were pathetic. Pizza of just below average. Over not a value for money
Vibhor Mathur . 2020-07-17
MORE AT Google
Absolutely excellent 👍would definitely order again
Suzanne . 2020-07-04
MORE AT Just Eat
Absolutely excellent 👍would definitely order again
Suzanne . 2020-07-04
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Food uncooked, missing portions and missing a whole side spent £8 on double cheesey chips they turned up soggy and only half a portion, no one answered the phone when we rang to complain , wouldn't recommend.
Abbie . 2020-06-29
MORE AT Just Eat
Food uncooked, missing portions and missing a whole side spent £8 on double cheesey chips they turned up soggy and only half a portion, no one answered the phone when we rang to complain , wouldn't recommend.
Abbie . 2020-06-29
MORE AT Just Eat
Fantastic pizza - loads of filling and very tasty
Sharon . 2020-06-28
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Fantastic pizza - loads of filling and very tasty
Sharon . 2020-06-25
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Food was cold and never turned up on time
Daniel . 2020-06-10
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Food was cold and never turned up on time
Daniel . 2020-06-09
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Was delivered on time and quickly, food definitely wasn’t worth that amount though, bit disappointing - as soon as a little of the heat left the pizza was flavourless. Also all the dips were crushed.
Uncle . 2020-05-28
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Was delivered on time and quickly, food definitely wasn’t worth that amount though, bit disappointing - as soon as a little of the heat left the pizza was flavourless. Also all the dips were crushed.
Uncle . 2020-05-27
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No star review. Some of my order missing and unhelpful staff. Wouldn't say when the rest of my order would arrive. I won't be ordering from them again!!!
martin . 2020-05-22
MORE AT Just Eat
No star review. Some of my order missing and unhelpful staff. Wouldn't say when the rest of my order would arrive. I won't be ordering from them again!!!
martin . 2020-05-22
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Food was good, and delivered hot
Iain . 2020-05-20
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Food was good, and delivered hot
Iain . 2020-05-19
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Crust was extremely dry and tasteless, lack of topping as well
anthony . 2020-05-15
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Lives up to the name! Pizza was perfect! I didn’t really have any expectations for this pizza place as I’ve never had it before, it completely surprised me! The food was delicious, super fast delivery and really kind delivery guy. Would definitely order again!
Rachel . 2020-05-12
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It was delicious, thank you. :)
Donna . 2020-05-09
MORE AT Just Eat
They asked us to pay more money if we wanted our food delivered.
Aaron Choi . 2020-03-30
MORE AT Google
Nobody should order from this place, I was really ill and ordered lots of food together from them so I don’t have to cook. Other than one of the item I couldn’t eat the rest because they were disgusting and had hair on it. When I complained they were very rude to me and said I am lying. I don’t recommend this place.
Nurjahan Ahamed . 2020-03-20
MORE AT Google
Great place, lovely guys. Been ordering from them a while and they've always sorted me out with good food. :) would recommend
Max Maxinson . 2020-02-02
MORE AT Google
I have very bad experience to order pizza from this shop
Mubashar Ahmed . 2020-01-10
MORE AT Google
Edit: I am still quite unhappy with my experience, I did receive a refund. Do NOT order from these people. They charged me for an online order, confirmed the order, took my money and sent me an email also declining the order. I never received the order. I called the next day, and they hardly were able to communicate with me. I'll be initiating a chargeback ASAP, and reporting the merchant to actionfraud if I do need to fully proceed with the chargeback next week. Completely absurd!
Ira Decyk . 2020-01-07
MORE AT Google
Good that he's open until late. Allowed us to eat in the store despite it being a take away store which was nice. Pizza was ok. Hit the spot at 1am
Branna . 2020-01-05
MORE AT Google
Popped in last night, admittedly as where we wanted to go was shut (hadn't checked the opening times), got 3 of their biggest pizzas, 1 small and 4 sides for only £58. Everyone agreed that it was probably the best takeaway pizza of that type that we had ever had and great value too. Service was also good and very efficient. We will be using you guys again.
Alex Hobbs . 2019-12-25
MORE AT Google
The rudest person I have ever spoken to, not worth your money. STAY AWAY!!!
Tawanda Kanyangarara . 2019-12-17
MORE AT Google
Great pizza for the price, comes with Garlic Mayo dip. Less greasy, cheaper and shorter prep than dominos.
C H . 2019-11-03
MORE AT Google
Good pizza that cost less than its competitors.
Christopher Mettam . 2019-09-25
MORE AT Google
£7.95 for two half cooked portions of chips thrown into a tiny pizza box. This is so funny I can't even get upset at it.
RambusH . 2019-08-06
MORE AT Google
I called restaurant to order and person on the phone was very rude and did not appreciate it. My order was successfully processed but person was so rude
Zulfikar Datoo . 2019-08-04
MORE AT Google
I recently ordered from here. I did a deal and recieved all of my food on time. The reason for my 1 star is because of the poor customer service and health and safety. My food arrived and one pizza was burnt, I had about 10 potato wedges in a box (this deal was a large) and was supposed to feed atleast 4 people. I also ordered a desert. The plastic container it came in was smashed and the desert couldn't be eaten. Me and my friends found pieces of plastic in it. Upon phoning the store the guy on the phone was unhelpful and was told "thats just the way it is" and I would have to ring up the next day to speak to the manager. I also kept being told about company policy. They couldn't offer me a refund of another pizza to replace the burnt one that my friend couldn't eat. (my friend doesn't eat meat and the other pizza we ordered had chicken on). I spent almost £40 on a food that couldn't be eaten or was lacking in portion. I email customer service with photos taken of the food and they don't even reply. So don't waste your time with this place because they don't give a damn if your food is burnt or has plastic in it as long as they can take your money.
Sami Harrison . 2019-07-20
MORE AT Google
Haven't even received my pizza yet called to make sure that they could get to my house and the guy was sooo rude screw this place
Zaphry Dickson . 2019-07-16
MORE AT Google
The pizzas are ok - sometimes you don't get quite what you order! Some of the sides are really good, delivery is pretty quick.
mo. goes . 2019-04-14
MORE AT Google
Ordered through just eat and the order was confirmed then sent out for delivery (according to the app) but never arrived! Was waiting for them at the widow well before the estimated delivery time so we definitely didn’t miss them! Called the store 10 times over a period of half an hour and go no answer. They obviously took the order then closed with no intention of actually delivering it! I’m not the first person this has happened to looking at their other reviews! Don’t order from here Terrible service AVIOD!
ChrisHunts . 2019-03-27
MORE AT TripAdvisor
Great pizza, but sadly their staff is very rude on the phone and the delivery is always late.
Ismail Sorina . 2019-03-01
MORE AT Google
The food was just all round poor and delivery was 30 minutes late. I’d definitely stick with pizza hot express
Meander735225 . 2019-01-16
MORE AT TripAdvisor
Tastefull products served by nice staff.
Marius Grigore . 2019-01-12
MORE AT Google
Had the worst experience, staff were extremely rude and hung up numerous times while i tried to explain my order. Didn't understand my order correctly even though i specified to cancel a pizza, they made me pay for ALL 3. DO NOT RECOMMEND!
Mi da silva . 2019-01-11
MORE AT Google
Good pizza, especially the thin crust
Oby Bam . 2019-01-10
MORE AT Google
Worst pizza I've ever eaten and the rudest staff.
Lewis . 2018-12-07
MORE AT Google
Excellent service! I order online! So good, I've ordered a few times over the past few weeks. Pizza is warm and delicious when it arrives! Polite and friendly delivery driver. Very happy with this service! Will order again! Happily!
Ashley C . 2018-10-09
MORE AT TripAdvisor
Good margherita pizza and delivered efficiently in less time than promised on a busy Friday lunchtime.
David Bendor-Samuel . 2018-08-24
MORE AT Google
Delivery always late. Rude customer service, when you try and call staff just say the pizza is coming and then just put the phone down. Won't be ordering ever again. Definetly not perfect pizza. Should rename it pathetic pizza
James King . 2018-07-27
MORE AT Google
Far from perfect, chicken wings looked like they where out or a horror film. The dog didn't even like them
Alex Morgan . 2018-02-27
MORE AT Google
Mozerella sticks are devine!!!!!
Naomi Wright . 2018-02-11
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Ordered and paid for pizza way before closing hour, but they just went ahead and closed the store, without informing us, and just took our money anyway. Now I can't contact anyone to get my refund back. DO NOT ORDER FROM HERE, UNLESS YOU WANT TO GET SCAMMED
AlanC5190 . 2018-01-08
MORE AT TripAdvisor
I went in this place thinking I'm getting a nice pizza, I wanted to check if it was halal and if it wasn't I would eat the veg. So I asked the gut behind the till if it was halal, he began to answer the question when the chef who told me his name was khan (wouldn't give me his full name and probably lied) interrupted us and asked if I had been praying5times, he then went on to say he needs to check my faith (my imaan) I was absolutely disgusted as my faith is between myself and my creator I shouldn't have to answer to any human about my faith especially when I didn't ask him anything along those lines, he was very rude to ask me such a question!!! I left as I was very upset. I calmed down and I went back in to find out what the gentleman was called as I wanted to make a complaint against him as it was disgusting what he said but he wouldn't give me his name and he started to lie and say he didn't say such things he told me his name was khan!!!! Train your staff on how to speak to people with respect!!!!!!
Rabz Choudaz . 2017-12-08
MORE AT Google
Not great value. £16.49 for small sized stuff crust, not many toppings for what you pay
Neil . 2017-10-30
MORE AT Just Eat
It wasn't my correct order, it was thin pizza instead of deep and a single chicken & wedges combo as apposed to double.
EMILY . 2017-10-21
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Good service and nice food . Thanks .
Ed . 2017-10-15
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Absolutely delicious pizza, mozzarella sticks and filled potato skins!! When I’m down south again, I will definitely be ordering from here!!
Ellie . 2017-09-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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There was 20 of us all eating, celebrating a 70th birthday. The food all came out hot and was delicious, nobody had a bad word to say about any of the food. The staff were extremely helpful and attentive. Would highly recommend and will definitely be back again!
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Two main issues with this place. Main one is price - 5 of us ate (3 kids and 2 adults) and two of the kids meals were the 'free' kids meals promotion. So for three of us paying, we got pizza and soft drink and very little else for £110. The food is rank average at this price. Standard pizzas are small and very stringy on toppings. And charging over £5 for some dry dough balls is just outrageous. But actually our main gripe is that to get any of the prices etc they offer you have to down load an app and create an account etc. The last thing I want to do with my family when I get into a restaurant is to have to be on my phone for the first 15 mins. It sets a terrible example to my kids and restaurants should not be encouraging/forcing us to use phones at the table. Mobile phone for kids are a public health crisis and I cannot believe a family restaurant like Pizza Express take this line. I am afraid I would not recommend Pizza Express.
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The food was smelling bad and tasting horrible, been feeling sick for few days after having that bad food. All I can say disgusting kebab. Not recommended at all.
218 Opinions
Ordered 2x med pizzas and 2x sides at 7:30pm and it didn’t arrive until 9pm. I know it’s Friday night but that’s madness for some conveyor belt pizzas. When they finally arrived they were stone cold and I could have banged a nail into wood with the potato tots. We called the shop and explained the situation to which the store manager explained that “as we’re so far away we should have expected it to arrive cold and that the food was prepared 12 mins before the driver arrived and is given to them fresh” however our first driver cancelled so we had to wait an hour for another to accept the order so I imagine the shop prepped the order and it sat under a heat lamp for 1 hour. The manager said he couldn’t give us a refund but instead if he writes our name and number down he’ll give us a free pizza next time. What? No. We made it clear we wanted a refund and he said he couldn’t do that for us and after asking for a complaints procedure he said he’d “message the back office for us”. He refused to give us any details to make a formal complaint, he also refused to give us a name instead saying he’s the store manager. We’ll be doing it ourselves. We just thought we’d give them a chance to make it right before doing so. Terrible service. Food awful and delivery time was unacceptable. Avoid.
365 Opinions
Ordered food to be delivered to near the courts. My other half ended up walking to the outside McDonald's because the deliver driver clearly doesn't know guildford. My boyfriend tried his hardest to give him directions to follow, the driver couldn't understand him. This isn't the first time delivery from this place has been shocking. I pay delivery everytime but I think I've only answered my door twice. Every other time I have to leave my building and go looking for the delivery drivers. Just save your time, money and energy and don't order from here. 2 weeks later, still waiting on my refund.