Guildford Pizza House in Guildford

Worst experience ever, I ordered and the food didn’t even come , spent money trying to get their food and they just didn’t show up , trash place, Still waiting for the order 2 hours later, can’t even get a refund Follow along with my order on Deliveroo: https://roo.it/s/x5bq3suu

Absolutely discussing everything came wet and soggy because they packed it like children I asked for certain things to he removed from my order and it came with everything so my whole meal was ruined I ate a tiny amount and gave the rest to my dog it was that bad waste of money worst kebab in Guildford hands down

Very poor quality poor. For prices. I would seriously find an alternative. I ordered a chicken burger for £7.50 . It was like a asda frozen one in a bun cooked in fat fryer. NEVER AGAIN!!!!

I have tested several models of food, they are excellent. And the behavior of the staff is very good and respectful. I am very happy that this restaurant is located in our city.

Ordered food but it was never delivered, tried calling but no answer!

Food was so good! Not usually a fan of kebabs but honestly loved everything. Quick delivery at 1am o a friday night and 10/10 food!

Completely disappointed from every aspect. The food quality is way bellow average.

One of the best kebabs I’ve had 😍

First time ordering from here... never again 🤮 the lasagne I ordered for my daughter was absolutely vile it didn't look anything like meat lasagne, it was just chopped tomatoes with Pasta sheets! The chicken kebab horrible too! Complete waste of money!

It says it opens at 11.30, but I stood there for an hour and no one opened it.

Food tasted good but the size was rediculasly small Only go here if you want a snack

You will find this place as it’s the only place that will deliver at a certain time. But trust me, it’s not worth it!!!! Food took an hour to arrive, delivery driver was rude when he finally got here, and the food was awful. Don’t waste your money!!!

Quite good good but they SCAM. Making prices how ever they want, ordered 3 Times the same thing, first 2 Times were a price and 3rd time the ask me "large or small" and there is no difference. Shame on Them. I won t buy again.

Me and my son went there last night the food was cold and now we have both got bad belly’s from this place

Amazing burger, and the guys working were great and good banter!

Better than Pepes in every possible way.

Poor kebab house. Small portions . Cold meat . Off salad. Wont go back

Bit disappointing that I need to wait 20 mins for a donner kebab. The meat was overcooked, too dry. The vegetable were quite fresh. Portion is small compared to other store. Not entirely good.

You are rating order #7180489 Terrible experience made an order 00:30 while the website was showing the store is still open but my order was pending tried to cancel the order at 01:30 as nobody accepted it but it's impossible as there isn't any option to cancel the order the next day received email at 11:40 saying my order is accepted so I've been waiting for a delivery and 2 and a half hours later I've called the shop and explained the situation and ask what is going on just to be told I'll get a refund and they hung the phone ... 🤦 They never asked about the order number or my details so far nothing Still waiting for the refund...

Good for kebab lovers .need more variety

this place is already one of my favorite places, the smell the taste of the food the atmosphere is like no other this place is like magic mashala

Number one burgers and kebab at this place. Reasonable price and tasty food.

The best kebab House in Guildford and the best customers, service, quality, food, fresh and tasty

Poor sizes are tiny for your money now and wasn't nice at all

Since the change of management prices have shot up around £3 per meal, the food me and my partner got after a long wait was very dry and just not up to usual standard, shame because this place use to be one of my favourites

Don't normally write reviews, but this place has become absolutely awful. Actually started out being a semi regular user of this place, but things have rapidly declined. Huge wait times (just under 2 hours most recently), food turning up stone cold, and worst of all, unapologetically delivering 4 legs as a 'whole' chicken. Can't say I've ever seen a 4 legged chicken. No refund offered, even after most abysmal experience imaginable. Won't be around long under the current management, you'd imagine. Dreadful.

I ordered 2 chickens from this place – ended up receiving 8 legs!! No breasts! I called and complained that when you order a chicken you expect to receive a full chicken – the person answering did not apologise and said that they only do legs and this should have been shown in the online menu but it has not been updated by the vendor managing the website. I wasn’t satisfied and asked for a refund which he agreed to do after complaining for several minutes, when I asked about how the refund will be processed I was told that I will need to deal with a separate company who will refund the money and this falls outside his responsibility. I told him that as a customer I shouldn’t be expected to chase another company, it is bad enough that you’ve ruined my evening and wasted my time, Piri bite should deal with the third party internally and process the refund, he didn’t like that and started cursing, effing and swearing on the call. As I insisted that he deals with this issue, he called the company dealing with the refund explained the situation and asked them to issue a refund who I called later and in turn reassured me that a refund will be processed. Overall it was a horrible experience and the people managing this place have no understanding of customer service and how to manage expectations, deescalate a situation or deal professionally with customers. Instead the person I spoke to was damping down everything I said and mocking me throughout the call. Looking at the reviews I found that others had similar negative experiences. Truly Despicable

Must visit for Guildford chicken.

Garlic mayo recipe has changed. Tastes cheap/worse and is half the size for the same price. Piri chicken strips used to have better coating but now it's more watery and lacks flavour. The burger I had wasn't hot. Chicken popcorn isn't crunchy outside and soft inside anymore, now it's these soft balls that tastes like oil. Not sure what's going on as Piribite used to be the best in Guildford. Now I won't be going back. Not worth it.

Fell off so hard under new owners, take a million years to make the order, just for it to be wrong. And then miss out things from the order. No communication either, guy cooking just doing his own thing and making random stuff.

No longer my local because I moved away but I always had excellent service and the food was cheap and tasy!

Worst Kabav ever Frozen cold and food disgusting

Piri Bite fell off hard lately, maybe new owners but can't be sure, kebabs used to be perfect now they're so bad I'm going out of my way to review them

Nice food for gym fresh grilled chicken strips with rice

Heard the place has new owners. Food is great fresh very well run

The best chicken in the Surrey area, I just love it, it is fast food but healthy. I normally order online to have it delivered, the orders are always delivered within the timeframe, the food arrives with the perfect temperature and great packaging. The only thing I have to say is that my last few orders were not accepted, the orders took longer than an hour to be declined and I don’t know why; Also, I few times I have ordered food and I had missing items that were not delivered, I could not even report it, so this is why I am giving 4 stars

Been a regular customer for quite some time now. But last 2 orders have been completed disappointing. Ordered 2 whole chicken and they were undercooked. Called to complain and asked for part refund but was told justeat had the money when it was paid by cash. Then they called me again to give them the food without any refund and on questioning their method I was swore on and called names. Today ordered a Wings meal and they charged me £6 for the tiniest wings they could find in guildford and upon informing them I was laughed at and was told it is what it is. I won’t order from them again and won’t suggest anyone given the customer service they provide. Absolutely Pathetic

Loved the peri peri chicken wrap!

Really friendly staff. Good is always hot and well prepared.

Top kebabs, I always get a garlic doner, satisfies my taste buds. Highly recommended.

Refused to serve me after taking wrong order. Worst experience . 3.7 stars is generous for this place and owner know only swearing 🤬 to comunicate.

Love this place staff are great and the food is to die for Sod KFC come give these guys a go you won't be disappointed

Great place for eat in or take away. There chicken is divine and best in Guildford.. beats KFC hands down.. staff are very friendly and approachable.. highly recommend!! 5 🌟🌟🌟🌟🌟 all day long!!

Very bad taste no hygiene,dirty grill they touching everything with naked hands.had dinner feeling sick not going again

Had the lemon and herb piri piri chicken but sauce wasn't the best, Chicken was OK tho will try a different sauce next time

Upside of coming here is you have a few other places you could get food from next door. But it wasn't dreadful. If you know how to read between the lines you will understand how that translates to 2 stars lol

Disgusting food don't waste ur money please and very bad customer service

别闹了，这里是垃圾坑. A truly horrendous experience, overall dreadful “food” and rude staff workers. Horrible customer service to begin with, followed by gruesome disturbing food heat preservation, broke and scamming methodology to rip off students for additional sauces and extras. I ordered the family menu: consisting of 4 fried chicken pieces + 6 chicken wings +2 fries and drink. They were “polite” enough to switch one of the fries for a piece but I quickly understood why. Aware and concerned from previous similar establishments and their negative feedbacks. Firstly, I asked if the fried chicken had been recently fried. The receptionist replied with a sarcastic offensive tone “No, they have been there since last night… ofc they are freshly fried we have been opened since 12! I barely felt any heat from the main chicken box, I touched one of the pieces to check it’s temperature… almost non existent heat… My theory is that they were probably trying to get rid of the previous fried batch that didn’t sell completely and were too lazy or just lacked the decency to fry a new one for me) I politely complained but the rude staff members focused on the fact that I touched one of the pieces rather than the issue that their food was not fresh and obviously not well preserved after cooking. They could have offered to changed the other none touched pieces but they were too busy being irrational. In general, I strongly do not recommend this establishment to any student or any future consumer in Guildford. It’s the representation of a low class standard and horrible quality chicken shop.

Decent food with generous portions!!

Ordered via just eat to pay with cash then order was cancelled, then called for reason to find out they won’t accept cash!! Replaced and paid by card, for the delivery drive to phone us to meet him at the front door of the block of flats Becouse he wasn’t going to get in the lift and walk up ten stairs, why would I pay £3 for delivery to meet him half way! I believe a delivery should be to the door!

Superb all round service and great food at a great price.....super quick delivery and really hot and fresh....Best chicken for miles 👍

Stumbled across this place whilst roaming looking for something to eat. Working away and staying in hotel. Wow, had the chicken kebab with their chilli sauce along with Peri chicken strips. I used to think a kebab place in Walthamstow was the best. This place topped it.. Staff were friendly as well, so been back for another fine takeaway meal.. My gosh their chilli sauce is tasty.

One of the, if not the best, chicken shop iv ever been to the sf chicken is always delicious 😋 and hot and the grilled 🐔 is to die for, id recommend the hot wings there big and juicy 😋 full of great flavour. hot, medium, or lemon and herb, the staff there are great always friendly and happy to help were they can. The prices there are so reasonable and seem to be the cheapest so all round 5 stars. Great job guys keep up the hard work 💪 👏 👍 👌

Food was taste and they arrived so quickly. Chips still hot and crispy. i will order again.

Not the best, but it is only a take away kebab shop. I was more concerned with the lack of masks when preparing the food and the guy who prepared my kebab proceeded to lick his finger to pick up a sheet of paper then started to handle my food. Lovely.

I did a order for dinner and I tried a Lamb donner kebab with chips and it was so tasty but they forgot to put the pita bread. Also I tried the chicken dippers and it was tasty too.

Great food, consistent and juicy chicken everytime. Crispy chicken wrap is so good and a regular favourite. Chicken and spicy rice is really good everytime.

Really good value and tasty food, highly recommend.

They have a very nice menu you the food is cooked to perfection and the staff are really nice and helpful

Such lovely staff and the food is amazing! I wouldn't go else where for a takeway 😁

Chicken are freshly prepared. Fries are super fresh. Option for dine-in and also for home delivery. Very fast delivery. Usually arrives under 30 minutes.

Love the mixed wraps,but my favourite is chicken strips!!

I ordered from Deliveroo. The food was bad. Rubbery chicken. Flavourless wraps. Only ordered because everywhere else was close for sold out. Won’t bother again. This place needs to upgrade it’s fridge with some flavour. Sorry to be so negative.

Ordered online. Food arrived early and hot. Delivery guy was pleasant. Food was tasty. Very happy thank you.

I ordered twice from piri bite only, but each time i really enjoyed the food. Today i ordered two burgers and chips for delivery (usually when you order chips for delivery it's cold and not very tasty) i was so surprised food arrived within 25 minutes, chips were hot and still crispy. Burgers were great! Will definitely be back. Thank you !

The guys are always friendly when ever I am in no matter the time. Food is always hot and never greasy like some other places in town. Delivery time is never late.

Lovely food, very hot. Reasonably priced and fast. Boss man has provided good service!

Ordered lamb doner wrap and chips, turned up within 20 minutes piping hit, portion very generous! Had to take some of the meat and and salad out to eat the wrap but certainly not complaining! Great value for money and very tasty. Friendly moped driver dropped food at door then waited at the gate to make sure I got it.

Appalling customer service, ordered for delivery with sauce and recieved no sauce, the chicken burger tasted like cardboard, and the chips tasted like they had been cooked last week and dipped in warm water. Called the shop to complain and they told me that they couldn't do anything. Never eat here!

Ordered for the first time last night, and it was delicious! Will definitely order again!

Ordered tongight for me and my family I ordered donner kebab and chips which was stone cold but husband ordered a mega burger and they forgot all salad and sauce and we ordered chicken nuggets for our little one and it has given her food poisoning she was fine until she ate them!!! Very disgusting will not be ordering from there again I wouldn't recommended at all!! And very poor communication and very rude on the phone.

Placed an order through just eat. For delivery. Cancelled it. Then someone from the restaurant phoned me up getting all aggressive on the phone towards my partner. I WILL NEVER ORDER FROM THIS UNPROFESSIONAL SHOWER OF .... AGAIN

Tasty chicken wings. A bit dirty

Staff are miserable and the food is average prices. Will not use again because the staff are grumpy!

Absolutely poor service! Ordered the strips and rice! Strips were atleast two days old (dry, with no flavour at all), the rice and strips were given in a small container, which also contained the sauce. I asked for it to be put on a plate as i was eating in, he said 'the dishwasher was broken" i then asked for it to be in a larger container and he said it will cost 60p extra. I asked for sauce, and he gave the bare minimum. Absolutely shocking service and food hygiene.

Most of chicken donner was burnt and chicken skin, didn't enjoy the taste.

A great family run service with outstandingly tasty piri take out. The chicken and rice is delicious and very well priced. Love visiting.

Good quality food, nice staff and well priced.

Amazing chicken wings- Also great garlic sauce, not your usual bottled stuff.

A very enjoyable takeaway. Very good food and prices. Pleasant staff. This was a return visit for me, I was here at least a month ago for the first time and the server said nice to see you again......how could he remember is not as if I'm a regular. Well done keep up the good work.

A bit over priced and could be so much better

Cinnamon tree evolved as it needed to keep with what market trends dictate. Same friendly faces and always nice food. my bi monthly curry has tuned in to "no cooking night", the kebabs that are amazing. Everyone should have a no cooking night at least every couple of weeks and support the local eateries.

Poor experience.. Not a good option for lunch.. Chicken feels not fresh..taste is also not upto the mark..

This place is brilliant. Loads better than any of the big chains. Attention to detail and food properly made with love. This is a local business and I am proud to have them in my community. Top marks guys, keep up the good work!

Grand chicken and chips,they barely put up with drunk buffoons. So thumbs up from me

Customer service is not good. Vegetable quality in the doner was not up to the expectation.

Best southern fried chicken in town, really good portion size, value for money, tasty food including (cheesy chips, mozzarella sticks, chicken nuggets) which I tried so far. Highly recommended.

I love their southern fried chicken and chips great portion size, chicken is very fresh and not too dry.

Piribite was a really nice chicken place the staff were really nice and helpful offered me anything I wanted if I wanted to mix and match the set meal deals and was really good value for money better than KFC the delivery guy was really fast and polite. Thanks guys will deffo be coming back and will recommend you to all my friends and family

All the people that are slating this place complete rubbish!! I came here tonight it’s lovely food wise and customer service is decent enough what do you want them to be smiling as soon as you walk in the door there hard working tired men’ I enjoyed it I will be returning for sure one of best places to eat in Guildford my first time here amount of nice restaurant in this area is apaling

Piri bite Staff is very friendly and food is delicious I visit this place many time and love to go back again

Food is pretty good. But the last three times we have ordered they've forgotten something. Having phoned they never gave a refund or brought the correct order. Poor service......nice food.

LOL, Joke of a place- Customer Service is zero! Literally they have no idea how to treat a customer and no respect for food!... just watch the way the sauces are put over. And the way prices for sauce fluctuate. Depending on customer? Or...?

Bad service, not enough food selection, poor attitude from staff

They don’t have hmv certificate Look like they r not halal , With no manner.

I just been there Very bad customer service don't no how to treat customers , it's feels like I was baging from them never going back there again if I have less than one star I would give them .

Very tasty food. Would be good if there was an option to just have onions with your kebab instead of the no salad option

Cheers lads. we really enjoyed the cheese! Great kebab too! And great service!

This place is great! The food is great quality and good value for money. Everyone I work with also love it, we often order it to work for lunch and have never had a problem! The staff here are extremely polite and efficient - never seen such consistent quality and service!

Very friendly, good food at reasonable prices