Percy Throwers in Shropshire

Poor staff coping admirably, cream tea sounded goof. Crockery very badly chipped, teapot spout, cup, teapot, this always makes u hope china bits aren't inside! Little organisation, long queue, one till, no instruction for a first time visitor, not even written on the menu. And the dreaded give customers as little milk as possible in a very leaky minute jug. I don't often write a bad review but this was not good. Management seemed missing.

Been for lunch today and ordered the soup carrot and butternut squash which was OK, I asked for a brown roll but instead I got boring sliced brown so i asked for a roll and was told they didn't have any but could get me seedy one,that came straight from the freezer I think and was the so dry it would of made good bread crumbs .not worth £7.45 for the tiny bowl of soup 😡

I went for Sunday lunch to the cafe. I had the trio of meats and was not disappointed. Meat was tasty and not dry (as can sometimes be the case with roasted meat) great selection of vegetables - carrots, swede, cauliflower cheese and red cabbage (my fave!) lovely Yorkshire pudding too. Will be back very soon. Best roast I’ve had in Shrewsbury in ages.

Been here several times before recently and highly rated the cafe. Today my sister and I visited he cafe we had quiche and salad much to our disappointment the quiche was awful it didn't taste of anything, my sister said if I closed my eyes I wouldn't know what I was eating, I had to agree

Visited the restaurant for the first time for the overpriced afternoon cream tea. My wife having tea and me latte at + 30p. Drinks were hot and good. The scones were large and delicious but would have been better on the day they were made. Slicing the scones in two was impossible, ending up with a mound of crumbs and fruit which resulted in a cream and jam mess all over fingers. The cream was, at first, frozen solid as was the wrapped butter. No sugar on the table, one member of staff said they're on the tables but were really sweeteners, another staff member then pointed to a distant side table for sugars etc. Staff were helpful and friendly but seemingly poorly informed and managed.

Extremely overpriced and poor quality food. Mum's serving was tiny for the price I felt so sorry for her. She left still hungry. Won't be eating here again. Avoid.

Very disappointed with food and expensive. I have had food in the past and it has been very good. I had quiche which was very dry and I left most of it. My friend had something different which again was dry. We won't be having lunch there next time we meet.

Ripoff food Hall greedy.£30 for 2 bugetts 1 small ships 2 drinks .rip off. Ripoff .greedy. small bugetts not happy. Never again, never again

Every time I visit I always think how much I always have a fabulous experience , whether it’s with my beloved or with friends or even on my own. The food is always exceptional and the presentation and selection is always to a high standard. The whole team should be highly complimented as their performance and their friendly and caring nature goes a long way. I can never say enough how great they all are, too many names to mention. Well done and Thank You to each member of the restaurant…. You certainly make a difference.

We popped in for food whilst visiting the Garden center today. the service was poor with the guy on the till not taking the order correctly. We did get the missing items quite quickly. One of its had the Breaded Turkey which was dry and hard to the point where it could hardly be cut, the sauce was thick and tasteless. Over all definitely not with the £15! expensive and poor quality food.

I ordered the land hotpot @ 15.99. The food arrived in two small dishes one of the dishes had the hotpot in it the other dish had 3 sprouts and 4small carrots in it ,the sprouts were so over cooked they were like eating soggy paper,I mentioned this to a server who informed me that he would return the meal and get me a fresh one from the kitchen,when this arrived the vegatables were just the same if not worse than the ones he had returned to the kitchen, the potatoes on the top of the hotpot were no thicker than crisps and the lamb was scraggy cuts of meat full of gristle. This is definitely one restaurant My family will not be returning to. Peter Chandelle.

The food and drink are fine if a bit expensive. However the experience of eating here is spoilt by the number of people who insist on bringing their dogs into an area where people are eating. It’s a zoo!

Amazing breakfast today. Had lunch last week, so fresh and tasty Staff are all so lovely and friendly. Very relaxing.

Had a lovely lunch of vegan noodles with my daughter. They where good and spicy. My friend had the soup and bread ( summer veg). We enjoyed all of it. I recommend the cherry and plum drink as well. All the staff we encountered where lovely too.

Booked afternoon tea and was amazed at the freshness and quality of the food. The desserts were beautifully presented and very tasty. Service was excellent and no shortage of tea and milk. The quantity of food was generous and we even took cakes home. Altogether an afternoon tea to recommend including the reasonable cost.

All 3 of us had different meals. 1 had the burger, 1 had the fish and I had the omelette . All of our meals were delicious. There was plenty of it. They were very tasty and fresh. The restaurant was exceptionally clean and the staff were lovely.

5 scores on the doors for food hygiene; Had the 2 for 1 breakfast deal and chose the veggie option. I have to say that it was an exceptionally pleasant experience. The meal came very quickly, was hot, was good value and was served by a young man who couldn't have been more helpful and polite. The breakfast items, which included halloumi and avocado, were done just right, including the egg. Coffee was great. I'm old enough to remember Percy Thrower and most garden centres today are a million miles from the concept in his day, but that's the way of the world. That said, I like the atmosphere here and unlike some, they do have a large and wide variety of plants for sale - now isn't that a novelty for a garden centre today!

Green salad was bagged lettuce with a bit of cucumber. Menus says tomato and spring onions. Also covered in dressing not advertised. ( they did replace this. Which where not included. Quiche obviously frozen as was watery and not much taste. Pea and feta scotch egg was lovely. Rainbow salad was so vinegary you could not taste veg. But saying that the food was ok. Bit pricey but ok

I regularly visit the cafe here with family. It is my Nanners faveroute place to come. The food here is exceptional as are the drinks. The service here is always 11/10 and the staff are incredibly friendly particularly Tim who always goes above and beyond!

The food here used to be excellent and affordable. Sunday roast was the worst meal I have ever paid. I had one roast beef and 2 kids roasts with drinks that came to nearly £50! Roast beef was very hard and dry with a Aunt Bessie Yorkshire pudding and microwaved bowl of frozen veg for £15. Kids said there school diners are better and that's saying something. I will not be spending a penny at this garden centre ever again which is a same as it used to be good.

I ordered broccoli and Stilton soup, the waiter brought it over and spilt some of the soup on the bread, didn't offer to change it and just served it. Soup was awful and Bland. My son had a burger which was also tasteless. For these two food items, coffee and a coke came to £26. Over priced for bland food.

We came for a snack and were served very quickly, the restaurant was clean and spacious, I enjoyed my Japanese green tea.

Went for a birthday breakfast. The girls on the tills were lovely which is the reason for the one star. The order came within about 4 mins ( one full English and one veggie ) and both meals stank of fish !! It was so off putting. I can only think it was the eggs which were scrambled and loaded with fresh chives. Did not eat a single thing or even want to due to the stench. We covered the plates in napkins and The waitress took our plates away after about 2 mins with no offer of a refund or replacement so we left. Unfortunately won’t be returning unless it’s for a plant.

Bit disappointed today which is a first as go here often. I have left positive reviews before. The reduced menu is limiting and quite pricey. Over £8 for a sandwich! The staff here are lovely though and very helpful. Need to invest in tastier GF bread. Not had an issue before but todays was stale and powdery and just not nice.

My husband and I have eaten at Percy Thrower's many times when visiting to buy plants , but service, the quality of food and the atmosphere seem to have gone downhill since lockdown. Last week we were greeted with posters saying it was operating a reduced menu due to staff shortage. There was nothing much on the reduced sandwich list that I eat, but I asked if I could possibly have a cheese baguette and was told this was ok. It cost me £8.45 and was served with no butter on the bread. A waitress said she would bring me butter but thought I should speak to a manager about the cost. I had not complained at this point. We waited and waited but no manager came. Having finally obtained butter for someone else, I started to eat but found the bread heavy and doughy. Baguettes should be light in texture, have a crispy crust and be light brown in colour. Mine was white, heavy and looked like one of those part baked ones that you have to finish off yourself in an oven. It was very cold and I will eat my hat if it had ever seen the inside of an oven! My husband was also disappointed with his jacket potato which he said tasted old, as if it had been cooked and heated up again several times over. By this time I was cross and asked to speak to the manager. Eventually someone came and said the manager was in a meeting but could she help. She agreed with me that the baguette was overpriced and looked unappetising and nothing like it should be . She said the problem was due to staff shortages and refunded me for the food. We were happy to pay for the tea and the excellent coffee but we will not be eating there again. We would have happily waited longer for our food to be prepared properly but expected it to be of a decent quality when it arrived. In the current economic climate when the catering trade is struggling to make up for two years of lockdown, it is folly to let standards slip. Percy Throwers is not the only restaurant where this is happening. It’s almost as if many hospitality venues have lost their mojo And this is a great pity.

We did our bedding shopping, loaded the car, and came back in to use the restaurant for lunch. We took one look at the menu and the prices, put the menu down and went elsewhere for lunch. How can you justify 13 Quid for a burger - albeit a 'Gourmet' one? Everything else was vastly overpriced too. We went to one of our favourite places instead, and had a great meal for about £12 less in total than the equivalent there. We won't ever be using your restaurant at those prices, and we eat out at least once a week - but not there ....

The shop is big and useful, the restaraunt has some of the best brunch I've ever had but Wimpy seems to have it beat, so I might go again just for comparison.

We had lunch before looking around the main shop. The staff were excellent and when told about an allergy I have they were understanding and helpful making certain the food I had was without that item. Despite being very busy there wasn’t a long waiting...

This place is amazing, firstly we were very pleased to find they welcome dogs. We enjoyed the browse whilst we looked for some herbs and containers. We could have shopped for hours, everything was good quality, showing great variety for homes and gardens. The additional...

Expensive cafe, some staff not pleasant! Although the majority of staff are very nice one or two really need to think about if they are in the right job! We ordered a light snack and coffee and served by someone very nice and attentive, my...

Enjoyed sandwiches, toasted panini’ s, cream tea and coffee. Lovely and fresh. Comes with crisps and salad. Great GF bread on sandwich. Nice atmosphere

The breakfast menu offered a range of different options. Food arrived promptly annas fresh and hot. Good quality food and portion size. I can't remember the name of the breakfast I had but it was a good combination and very tasty - Poached eggs, avocado...

We orderd 3 meals as a family and only got 2 so one of us went without a meal. Very poor service, make sure you keep the receipt and double check. The lady at the till was useless. Won't be back again.

We had another pleasant visit to Percy Thrower’s today (8th Jan)and had lunch in the restaurant. Staff very friendly & smiley. Good service and lovely food. Such a large restaurant to cover, but the staff are hard working and attentive. Hospitality get a lot of...

Went for a Festive catch up with family. Coffee was fine but the waitress was so rude. We had been at our table for 15 mins and ignored by her. Table behind us arrived after us and had their food but we hadn’t placed an...

We came as a family of 6 adults, 2 children & 1 toddler for breakfast with Santa. See you again next year! Outstanding from start to finish for us. The elf’s were the best elf’s Ive meet! From seating to delivering a excellent breakfast, excellent...

Called in while visiting the garden centre for coffee and cake.Very impressed to see that it is table service and still well socially distance makes one feel safer.service was good and staff were friendly.

The garden centre is great, especially round the holidays like Halloween and Christmas. But avoid the cafe. No food (only cakes) after 2pm due to short staffed. But surely a toastie or sandwich can't be that difficult to make. Tea was fine but the scones...

I’ve rated them very low simply because they stopped serving food at 2pm (other than cakes) BUT didn’t put up any signs! It’s apparently temporary as they are short staffed. Such a shame as I’ve been here before and they were excellent! The rest of...

£22.10 for breakfast, never again. One slice of cold toast and one cold poached egg £7.95 One Breakfast Bruschetta £7.95 The vegetarian option. The cold bruschetta was filled with a tiny slice of avocado and stringy cheese. Americano large £3.00 warm Hot chocolate basic no...

I live Local and I’ve always brought my family here for a meal every so often when we visit the centre. Having not visited for a while due to the pandemic, I decided to take my 9 year old daughter with me for a nice...

We stopped for brunch, the menu is varied to suit all tastes. I would highly recommend, reasonably priced with a fast and friendly service.

Lovely place, friendly staff with a great restaurant. Nice way to spend an hour or two especially for garden enthusiasts.

For an enthusiastic gardener, you would have to go a long way to find more on offer, irrespective of the size if you'd garden. Helpful staff were on hand to answer questions. However, the coffee shop was a tad ordinary and the prices were a...

Good afternoon to you all at the garden center. It is with great pleasure I write this review. Our first outing to a garden center for twelve months. Every one was very pleasant but my extra thanks must go to your restaurant staff. They were...

We went to the breakfast with Santa event and it was just perfect. Only 3 other families there, so if felt really special for the children, rather than being part of a conveyor belt. The reindeer cuddly toys, activity books and Santa reading a story...

Came for Sunday Lunch today and we were not disappointed. There was a bit of a wait till our order was taken but they were very busy. When the meals came they were worth the wait. Absolutely wonderful in every way. We will definitely be...

My husband and I recently visited Percy's for lunch and were not disappointed. The restaurant has been laid out very well to take into account social distancing. The staff cleaned the table and chairs every time people left their table and we saw the menus...

popped in for coffee. Was very impressed by the covid measures. Wait to be seated in cafe the total table service, could see lady in charge wiping all the menus after use, tables clear when you sat down with nothing on them, cleaned after every...

Pleasant staff are well organised if a trifle slow although they were quite busy. The cheese scones were leaden and stale. They could have been made a week ago. Some months ago we had a similar experience and complained this was their second chance -...

We came purposely for breakfast, the cafe was quiet / empty. We thought that it was expensive and not good quality, compared to other breakfast places in town.

Visited yesterday for lunch. The over 60s meals has been changed you got a choice of two pies one of which was sold out and the other vegan. No more fish & chips. We ordered fish&chips; and it arrived looking good nice and hot. The chips were really nice the peas Luke warm and goodness knowers what was happening with the fish, it had a very strange yellowness that seemed to come from the batter. We both ate our meals but will not be visiting again was it dirty oil or maybe turmeric in the batter it had a very odd taste. We left feeling very disappointed. My advice is the restaurant has gone down hill after the takeover I would avoid

After having a look around my husband and I decided to have some lunch for him jacket potato with prawns and for me jacket potato with a Bolognese sauce and parmesan shavings.The meals arrived the potatoes were like warm as was the Bolognese sauce.Such a...

Always a pleasure to visit Percy's. Always clean and tidy with excellent staff if a tad expensive, but I believe you get what you pay for.

Nice meal with reasonable prices. Very busy at lunch time but only one person on till. A long queue soon built up which cut down our time together. Otherwise good food and atmosphere with quick delivery to table after order given .

Staff talking to each other and eating whilst serving, no acknowledgement that we were being served other than the amount to pay. Staff were more interested in eating sweets than doing their job. I’ve never experienced poor service here before.

Visited for santas grotto and went to cafe after. Between the group sone had the fish and chips, and the rest sunday roasts. The food was top drawer, for a very reasonable price. Will 100% be returning for food in the future

Visited Santa’s grotto today with an 8 year old very organised elf with waiting area good Santa great conversation with my grandson excellent activity book and “Lego” gift which were pleased and William wanted to build straight away great value for money

The garden centre itself was somewhat expensive. Meal in restaurant was top class. See comments below

We visited with our daughter and two grandchildren ages 4 and 8 for lunch. The over 60s fish and chips was really good value and enjoyable. The panini was ok, and baked potatoes with various fillings good for the children. Average soft play. Large garden centre with wide range. Dog friendly. We will visit again.

lovely unusual place to visit loved the singing penguins,lots of gifts to explore,good atmosphere and layout

Nothing special to eat. Waited ages to be able to place order then food that was not amazing almost thrown at us with 'enjoy' before or as it landed

Grea offer for over 60.s at lunchtime choice of main meal, dessert and tea or coffee for £10 We had fish and chips, Breast of chicken with mash, green beans and peppercorn sauce. There were vegetarian options ice cream d licious but unfortunately both the fish in the batter and the chicken Breast was tasteless. Shame as such a good deal, loads of pensioners eating there, friendly staff

Most Garden Centres take trouble to create an ambience. This one failed it felt like having coffee in the middle of an untidy greenhouse with no attention to comfort or detail.

The large restaurant gives poor service. Three assistants and only one serving. Of the other two, one was messing around with a purse whilst the other was just standing watching the one that was working! Meanwhile there is a queue. In the end I gave up and went to the smaller restaurant and had good service.

Have been in a few times for a coffee but have been disappointed every time. The staff in the coffee shop have been unwelcoming and very unsmiling every time I’ve been in. I enjoy walking round the garden centre as it is lovely and staff in there seem to be great. I have worked in customer service jobs before and it really isn’t hard to greet a customer with a smile and a friendly hello! The coffee/food isn’t bad but as a matter of principle I probably won’t be coming back and wouldn’t recommend it as there are much nicer places with lovely staff around shrewsbury!

Totally gob smacked in the QUALITY of this Breakfast and its tremendous value

I wrote a bad review a while back but after visiting last week I have to report how much it has improved, since the take over by blue diamond the whole atmosphere of the place is better, food is better, choice is better price is ok, just keep up the good work. Staff very helpful and can tell they are happier in there work now shall defiantly be going again not like before when we avoided the place.

We went to the cafe nearest to the entrance and had very nice cake and milkshake, the other cafe is not as good though. The shop itself has lots of nice things for reasonable prices, the pet shop and aquarium is great for younger children to watch fishes. The outdoor part has pretty flowers also for a reasonable price. Percy throwers Is perfect for gardeners to purchase anything they need to keep there garden perfect. Would recommend.

On a recent visit to the restaurant in Percy throwers I asked for a ham sandwich the bread was very thick so I only eat half of it I took the other half home for later, I opened it up to put some salad in it I was discussed with the amount of ham there was one slice & a tiny bit of wafer thin ham in it, I have taken a photo of it. Can’t remember for sure but it was priced around £5.99. Talk about rip off Britten, I was certainly ripest of there.

Called in garden centre today, decided to stay for lunch. That was a mistake, we both had beef as the pork was sold out, the beef was pretty much inedible, the rest of the meal was edible just , complained, was offered a voucher for another meal, we decided not to accept that. We won’t be eating lunch here again. K Knowles

A well needed quick stop off on a long journey and Percy Throwers delivered an excellent full English with very speedy service. Only downside was a very weak large Americano... Would definitely visit again if ever in this neck of the woods again.

Visited the main cafe/restaurant within the garden centre. Spacious area, clean, bright and well laid out. Plenty of choice and great service. Plus there is a kids soft play area for the children to enjoy. Would definitely recommend and will be back again soon!!

Have just spent a week in Shrewsbury and had 2 lunches here Wonderful menu and food served quickly and freshly made Good prices and lovely staff If in the area give it a try Great garden centre too

All your garden and conservatory needs can be sorted here, from plants to furniture and lights to ornaments. The centre also has restaurants, soft play area for the kids and a gardeners advice centre. Lots of gifts and homewares available as well as patio accessories. Inside are also a range of outlet shops including Pavers and Bon Marche. Plants are generally well looked after although there were some with leaf mould in amongst healthy plants and their offers were still a bit on the expensive side. If you’re planning a day out in Shrewsbury, it’s worth dropping in here for a couple of hours.

Purchased a couple of coffees and Teacakes from the coffee shop after wandering round the garden centre. Good service from friendly staff, as I wood have expected.

Me and my sister stopped for a coffee after having a shop around we both were admiring the cakes and scones as they all looked delicious and we discussing between eachother which one we were going to have then we were rudely interrupted by what seemed the manager saying any chance of hot drinks she didn’t asked if we were paying separate or not and asked my sister what she was having, doesn’t seem a big deal but we were paying separately. I asked for a slice of cake and she rudely told me to repeat myself and corrected the name of the cake to me. I was waiting for the coffees and I moved the tray a little closer as it was a lot to carry and she pulled it back felt like I was being told off abit. Needs to really work on her people skills.

Since being taken over recently the garden centre has started to improve although the merchandise for sale is still very expensive, the restaurant still has a limited breakfast menu, would like to see more of a continental breakfast, not everyone wants a cooked breakfast or toast ! The staff are very friendly, still room for improvement on the garden centre and shop.

Great for kids, plenty of things to do. The restaurant was lovely and modern. The food was tasty and priced well. A very nice atmosphere.

Becoming a favourite stop for us when in the area. Bright, welcoming atmosphere easy to find your way around. Bargain buys and a really good café: both meals for our lunch on the last two visits were notably very enjoyable with good service, and our experience of the staff in the store was friendly and helpful.

I enjoy this cafe friendly helpful staff good coffee it has improved since the changeover

A very busy and lively restaurant offering a wide choice of main meals or snacks to suit the demand. The full English breakfast offers the really hungry client full satisfaction. For the seniors there is a daily selection of a three course meal at a very attractive price. All dishes are freshly cooked to order. On this occasion service was rather slow possibly due to it being half term.

Poor service, declined to honour vouchers issued by the previous owner of the business, claimed that we would have been informed of this, we are occasional customers but will not return as there are other more amenable options.

I recently came here for some food, I live out of town and was very unfamiliar with shrewsbury. I pointed this out to one of the waitresses, who was called lauren I believe. She was very kind and helping as she told me what events were happening and where to go. There was a very friendly atmosphere and would definitely come again.

Stopped of here for a light lunch, normally cafes in garden centres are very good, not this one, had fish and chips with mushy peas, chips cold as was the peas, and the batter on the fish was disgusting, and get a second mortgage to pay for it

We went in to the Percy Thrower garden Centre this morning. We took two bay trees ( price £175 each) and two Versailles type planters (price £50 each) to the checkout. We asked for them to be delivered. The price we were quoted was £60 for delivery for a mere seven miles!

Ok so it was after 2 in a Thursday when we arrived but there was no real choices of food or cake available or on show. Mum and I ended up both having scones and tea in a depressingly empty restaurant area with staff that looked like they would rather be elsewhere in a garden centre that had definitely seen far better days! Won’t be going again.

Had sandwiches. The spread was put on very thick in the middle of the bread and you could not taste the filling. Coleslaw not homemade so all in all not impressed. They were not busy. Tea was not hot either. This is the second time we have eaten here and both times disappointed. Won’t be back for food

Popped in for brekie 2 sausage sandwiches and 2 coffees bill £12!!

Despite the change to Wyevale, I always find the staff in the garden centre part helpful and accommodating. Been several times recently purchasing plants etc.

Breakfast was very expensive..... I wont be eating there again. We did not stayed long. Staff were not very friendly.

Complicated ordering, no obvious queueing system, specials board which is referred to is not near the tills.

Sadly as often happens it seems, fast bucks, large expansion and expensive development means that the care and courteous service simply disappear - such is the case with this once lovely garden centre. No atmosphere, you could be any one of 100s of garden centres across the UK; the individuality, the interest in you as a client, the appalling lack of knowledge of the staff, the mistakes at the till in the restaurant, the lack of choice - all the products you could get at any other similar garden centre - all add up to a decline in service and interest for the customer ........ Very Poor and the attitude of the staff was appalling - why ask for help if the staff haven't a clue.

Always used to use Dobbies for the handover of grandchildren, but the awful traffic jams have put us off. Percy Throwers garden centre was wonderful. No traffic problems! Plants of good quality. Extensive shop inside, could have spent all day there! Cafe adequate.Hot coffee and freshly made sandwiches. Staff helpful and friendly. Will definitely use this as a future handover point!

Having walked out of Costa Coffee down the road because the manager cannot cope with 4 people in a queue and deal with customers we went to Percy's for a coffee instead.

Spotted the over young 60's menu and had a fantastic lunch with first class service.

II spent a day here. Staff were wonderful. Had wonderful meal. Never tasted fish like the fish I had. Had help with my purchase ofn garden furniture to my car by Paul. Was treated like a lady by all. Shall certainly go back. Cannot understand poor reviews. Wonderful everyone was and a place I could spend a day in with wonderful staff.

decided to callin on our way back from our caravan seen signs dozens of times but never visted,what a surprise when we got there and dogs are allowed in.Had the afternoon tea while we where there cafes have seating areas for dog owners very pleased with visit and will be calling again.

Very slow service, breakfast was cold, very expensive..... Rest assured won't be eating there again. Nice garden centre though

Afternoon tea with over cooked dry scones is one to be missed even if the offer is two for £10. The cakes and bread were all below par with only the drink and merengue hitting acceptable levels. Very disappointing start to the Easter holiday