Based on 3.308 opinions finded in 2 websites
Based on 3.308 opinions finded in 2 websites
Nº 1715 in 2408 in Camden
Nº 58 of 77 Other european cuisines in Camden
Opinions
Fantastic food and service , we visited as family get to gather which was fantastic. I highly recommend this restaurant for people who like Pepe’s
Jakir R . 2022-01-06
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Welcome again, Please don’t your money, and order 1 hour before if your guest coming has your order won’t be correct
Sonia . 2020-06-21
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Came early but no pint wrong item sent out , 2nd time driver came to correct the order, gave one extra drink but what’s the point food went too cold
Sonia . 2020-06-21
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Please don’t your money, and order 1 hour before if your guest coming has your order won’t be correct
Sonia . 2020-06-21
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This time order is correct but different drink gave out like diet, sent 2nd driver to correct the order
Sonia . 2020-06-21
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I ordered extreme hot full grill chicken Considering extreme won’t be very hot but it was really hot and lacking flavour and slightly burnt Quick service and dwliv
aamir . 2020-03-03
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Placed my order and 1 minute later it showed it was on delivery, chicken was very dry and overloaded with sauce
Jaya . 2020-02-25
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Food was cold and soggy not HAPPY.
Dr . 2020-02-22
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I ordered from these guys on valentines night and again tonight and the food was just a great both times. thank you guys for such a great service Andrea
Andrea . 2020-02-20
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Bread had green spots on it not good
Sandra . 2020-02-19
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Awful. Food was cold; barely any chicken in the wrap but drowned in buckets of sauce. The burger was practically just a bun. Birmingham pepes are an example of what pepes should be like; they know how to serve proper food. This london branch i would not recommend at all. Two phone calls made to chase up the food which was squashed. 👎🏽👎🏽👎🏽👎🏽
Shohida . 2020-02-16
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Requested extra garlic sauce and piri salt but did not get them. Food generally was good
Naveen . 2020-02-16
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Had to wait for hour an half for food delivery, even on thing it says 30 to 45 minutes, I get it it's bad weather
Ankit . 2020-02-09
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I LOVE this place, their portions are a bit small but their quality is just delicious. I love their chilli sauce, highly recommend them
Abdul . 2020-02-08
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Didn’t like the hot wings to dry but the whole chickens were lovely thanks
Lidia . 2020-02-02
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Food was excellent but very late coming
Manal . 2020-01-29
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items missing such poor service
Hadya . 2020-01-29
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Food came in early however the food especially the wings tasted off. Have ordered from here before with no problem, however this time it was quite disappointing.Wrap had the wrong sauce which for someone who can’t tolerate spice, it was inedible.
noor . 2020-01-26
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Chicken tasted old and hard didn’t seem fresh at all, was dry. No cheese in the burrito as requested and chips were soggy. Was given only 2 small 100ml tubs, should’ve been given least 3 considering I paid £3.79 for it. Overall edible but would not order again, not worth the price paid. Delivery time was earlier than expected but I’d rather wait longer for better quality food
Tasnim . 2020-01-22
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Delivery time is always stretched
Shamila . 2020-01-21
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Always deliver sooner than expected, really good quality for a great price. We always order from here! The Wrap Meal is on point!!
Brendan . 2020-01-20
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A good tasting wrap although slightly over zealous with the sauce
Robert . 2020-01-19
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We waited we waited over an hour since we placed the order, food arrived cold...
Fatima . 2020-01-18
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Awesome food as usual - ordered loads and it came piping hot and fresh! Only thing is it could have been a bit more juicy, but otherwise 10/10 from these guys as usual!
Ibraheem . 2020-01-17
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Food was horrible never order again !
lauren . 2020-01-12
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We found the pitta bread , very hard hard, and broke during eating . Also Chips was cold. Anyway would order again, practice makes perfect . thank you
Prakash . 2020-01-01
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I told him not to ring the bell and he did that is an acceptable at all. There was baby sleep at Tim
Abdulladir . 2019-12-31
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My food was delivered over half an hour late (40 mins to be exact) and was cold when it arrived. Before I could ask the driver what I should do about this he had already driven off. Tried to then call the restaurant and no one answered. Very very unhappy and will not be using again.
Rory . 2019-12-30
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Food quality and taste wasn’t great at all today! Moreover I received an incorrect/missing item!
Mohamad . 2019-12-29
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Food was disgusting, cold and over cooked. The chicken is definitely old!!!
Ricken . 2019-12-27
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The food arrived at a good time than I expected. The only downside was that the wings I ordered was to hard and I was unable to eat.
Nasra . 2019-12-26
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Food came cold, burger orders wrong plain no sauce.
Abdul . 2019-12-24
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This is not the Pepes franchise, they will deceive you. Please don’t order from here. Food arrived stone cold, I ordered wings and was given niblets that looked like twigs. Their gourmet quarter pounder left a lot to be desired and was served in a sesame seed bun which you probably get 20 for £1.00 at the pound shop, which is not how pepes serve it.. I called to raise my concerns and was told to do what I like!! The sauces are watered down considering I paid 2.00 for them... the prime pitta had a breast piece which was half the width of the pitta, wedges were over cooked (dark brown). They use the Pepes franchise brand but they are not the real McCoy and actually confirm this when I asked. I will be reporting to Pepes franchise. Anyone that has left a good review hasn’t tried the real Pepes.
Nagina . 2019-12-21
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Amazingly fast delivery, and the food was super fresh and hot today. Just perfect.
Arjun . 2019-12-21
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I ordered the kids meal which states it comes with a toy but it didn’t get delivered
samantha . 2019-12-20
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Fui esta noche, una persona ya había ordenado y una señora estaba ordenando. Esperé 5 minutos y miré el servidor a los ojos dos veces y no me sirvieron ni me ignoraron. Tienen un mal servicio o se concentran en las órdenes de entrega. Me fui
ColChan . 2018-10-17
MORE AT TripAdvisor
Me encanta este lugar. La comida es fantástica y el servicio es fantástico. Siempre puntual con las entregas. Altamente recomendado.
Sarah L . 2017-12-14
MORE AT TripAdvisor
the burger was very very small... still tasty but way too small..
Artea . 2017-10-25
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The food from here was absolutely finger licking! We ordered the whole chicken platter and Peri Peri wings platter also some peri chips and chicken steak burger meal. Everything was cooked to perfection. Even the dips were nice. The food was delivered earlier than expected as it was a big order, I thought it would have taken longer. Very happy with the food. Will defo eat from here again. 😊
S . 2017-10-24
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the food was cold and soggy the chicken collect in burger was jay there for probably.knowledge is power however I’m trying to utilise him
Muhammad . 2017-10-20
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I have ordered from them many times with no problems tonight the chicken tasted stale.
Souad . 2017-10-20
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very very bad timing and I got wrong order
Mohammed . 2017-10-19
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1hr 20mins for chicken wings is long long long
Terence . 2017-10-14
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The burger was all squashed,chicken was out of the bun. The burito was not wrapped properly. The delivery was late 10 mins
Faisal . 2017-10-13
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The burger was dry, no effort put in it at all! Should have gone McDonald’s!
Abul . 2017-10-12
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They didn't give us our food and didn't refund us
Sarah . 2017-10-10
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The expensive burgers arrived burnt and cold.
Naveed . 2017-10-05
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Greeeat peri peri chicken and great service. Thank you very much
Carlos . 2017-09-30
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Missing items off our order and gave us the wrong order! Did not pick up when we tried to call them! We had to contact just eat - who in turn tried to contact them and they could not get through either! Order at your own risk!
Amar . 2017-09-30
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Place my order at 13:15h suppost arrived at 14:25 ut arrived at 15:10h. Can't said the food was good cause was a bit cold, very polite at phone
Luis . 2017-09-30
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Very quick delivery. Food was still very hot when it arrived. It was tasty.
Afia . 2017-09-29
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Very testy food and nice big porchen I will only order from this restaurant next time . Evrything was super good Tasty food,fast delivery,friendly staff. What can you ask for more?👏👍👏👍👌👍👌
Stefan . 2017-09-17
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Food and delivery were fine but restaurant did forget to give my spicey rice! Meal was incomplete without the rice :(
Fatama . 2017-09-14
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Absolute amazeballs will order again.
Carl . 2017-09-13
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The chicken rice was practically just rice, and the salad practically just lettuce, but the wings were delicious 😋
Miss . 2017-09-13
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Great delivery food was good, however even after calling the store cutlery was still forgotten.
TEJ . 2017-09-10
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Lovely food, really full of flavour
Tracy . 2017-09-09
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the food is great but a real shame that every time we order the restaurant adds at least 30 mins into delivery time. today placed order at 8.30- food arrived at 10.07 almost 2 hours. this restaurant should not be accepting orders for delivery when they do not have the capacity to deliver on time. will never order again. no apology no nothing!
Samantha . 2017-08-31
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was disgusted not only by the service but also when I asked for assistance. Cart helped by getting through to restaurant but they ultimately offered no compensation. Then when I tried talking to someone else no connection was reached. Safe to say that my first order/venture using JustEat was a failure and most likely I will stick to UberEATS.
Tanjir . 2017-08-31
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For some reason this order was not up to usual standard - the chicken was dry and overdone, the corn was under done and the rice was mushy. will have to find a new place if this happens again
Chris . 2017-08-19
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They gave me a Fruit Shoot instead of a Tango Orange and the food took 1hr 15mins to arrive, which is unusual as they always deliver on time and correct items usually. Burger was slightly dry also and food wasn't at hot as usual. Still overall good though.
Ibraheem . 2017-08-16
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Hello, I ordered food from pepes a few times but at times like this order there was no garlic sauce which I requested and added on the order list. it was a real let down for me but I hope you guys pay more attention to it.
Mudaser . 2017-08-15
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Gave this place another chance, but made a mistake again. I called after I ordered to ask for something and the person over the phone was very rude and patronising even though he couldn't speak english properly. The portions were also very small for the prices. Not recommended at all
Abu . 2017-08-08
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Ordered the two whole chicken platter,good taste but hardly any peri peri cooking juices left so it was a little dry.
Ricardo . 2017-08-07
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CHIXKEN TASTED STALE AND OFF. FOOD NOT FRESH
MOHAMED . 2017-08-05
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Food was cold and its not what i had expected
Abz . 2017-08-03
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The chicken in the burgers was very old. The hot wings smelt a bit off
Mirna . 2017-07-31
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Ordered a Wings Platter, arrived 30 minutes early , was fresh and hot, and it was marinaded amazingly and was really saucy and juicy. Only downside is the wings are quite small and expensive.
Ibraheem . 2017-07-30
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no onions and tomatoes on the burgers ad every burger needs a little onion and tomatoes apart from that was delicious
Freddy . 2017-07-29
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The food was 45 minutes late and all we got offered was an apology and a £4 voucher, its a joke. The delivery driver was fantastic however and very patient as he could see we were visibly frustrated trying to deal with the restaurant staff who tried to put all the blame on him. We've placed many orders from there before which were fine but its such a shame that the restaurant staff prefer to do nothing in these situations and slam the phone down on customers.
Najeeba . 2017-07-27
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very disappointed with pepes today...ordered piri platter meal worth £19(total order was£26) and requested piri piri chips instead of plain chips and paid online. still got a bill asking to pay extra for the request I made...you would think since your paying £19 for a big family piri platter meal, you would get piri chips at no extra cost ....And for being a regular, loyal customer they would accept the request but no they send a bill with the food. had no change so told the driver next time I order(which probably will be the last time) il pay them. Gave 5star for food and delivery but 1star for service! not impressed.
Fatama . 2017-07-23
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Excellent food and service as always.... But too expensive haha..
Ibraheem . 2017-07-13
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Unfortunately for the second time they replaced something I ordered with a different meal. They altered the delivery time to give themselves an extra 15 minutes which meant they had an hour to deliver the food! Yet it took them 1 hour 20, not impressed & to top it off the order of two dishes both were wrong, the fries had no salt on and were Luke warm and my drink hadn't been chilled and was room temperature. The delivery driver didn't even say a word when he dropped my good off late, nor mention that they'd substituted dishes, I had to find out after closing the door and checking myself! Very poor & a real disappointment, as the one I've visited in Finchley Central, the foods always been superb and the staff are great! Kilburn branch needs to reevaluate its staffing policy, and get some training put in place, don't send an ignorant driver to my door with out explanations of why foods late and the reason I paid, but didn't receive what I ordered! Rude, won't be ordering from Kilburn branch again.
Dean . 2017-07-05
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Great food. Great delivery driver. Just one thing that could improve, and that's if the drinks were refrigerated. Everything was perfect. The drinks need to be cold next time.
Wasif . 2017-07-03
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regular customer, who's always happy with the food. I ordered a BBQ sizzler which is meant to come in a 'panini' it came in soft bread instead, had NO flavour and was overflowed with lettuce. I ordered PERI chips, only one chip had peri salt! and the drinks were really hot
Ayisha . 2017-07-02
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it's well cooked, never really had a problem with the quality of the food. Sometimes it's bland, otherwise it's usually very juicy and tasteful. My main issue would be with the packaging, when chicken strips come in a bag with a whole in them. My go to place to order from though.
Noor . 2017-06-29
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Food delivered within 20 minutes. Cannot fault their service or their food. Only thing is it's so expensive for Peri Peri. Need to reconsider their pricing.
Ibraheem . 2017-06-29
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Delivery arrived 40 mins late- had to call twice to chase up! food arrived soggy, delivered burgers instead of wraps- 1 wrap was very spicy despite us asking for lemon and herb. mild rice was spicy. food soggy, service rubbish- staff had a cheek to threaten for us to be blacklisted when we complained. we used to order regularly, but I think this was our last order! Never again
Medi . 2017-06-21
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Food arrived over an hour later. Rubbish service
Humayra . 2017-06-20
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Food taste was amazing however chips were cold and one of the wraps was also cold by time it arrived as it took 1hr 10mins from order to delivery (they are 3 miles away). It also wasn't made clear on menu that £3.49 was for 2 x 100ml Ben & Jerry's ice cream as opposed to one big tub. Other than that, would order again.
Esther . 2017-06-16
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Always good food, hot and tasty!!
Mrs . 2017-06-15
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Delivery was 15 mins late, food was not fresh !!! Soggy chips & burger !!!!
Atiya . 2017-06-10
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40 minutes early but the chicken was 2 days late...insanely dry and chewy no chance it was cooked fresh today will not be ordering from there again!!
Joe . 2017-06-09
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Delivery was late/delayed, however they apologised and as usual the food was delicious.
James . 2017-05-29
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They gave me the complete wrong order!!! They didn't want to give me a full refund at first, I had to be on the phone for 10 minutes just to get my full refund!! Took an hour to arrive! Wouldn't order from here again!
Rianna . 2017-05-25
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Quality of food has dropped terribly. Chicken was dry and old. The corn and onion rings were all that was good. We keep trying thinking the quality will come back but no. It used to be so delicious! Will probably find another chicken place.
Bhavini . 2017-05-17
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For some reason the Peri Peri Salt on the chips always comes crumbly and stuck together, but still tastes ok. Only issue is that it's really expensive for Peri Peri, but the quality of the food is very good compared to Roosters which is really bland and doesn't have any spice at all.
Ibraheem . 2017-05-13
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Food arrived one hour late. No reason given. Restaurant did not pick up phone when attempting to chase up order!
Mustaque . 2017-05-10
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Pepes is consistently good. No doubt the best chicken in all of London .
Jade . 2017-05-06
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Food was cold, didn't even give me the drinks I ordered and was nearly half hour late. Won't order again.
Kelly . 2017-05-02
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One item was missing from my order. Chicken was good though.
Theepan . 2017-05-01
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I just recive my burgers and the meat was so hard and burn. It is impossible to eat something like this. I don't recommend at all. And I will not order from them never again.
Dominika . 2017-04-30
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The chicken was fine but the chips on the other hand come cold
Terri . 2017-04-29
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Always order my food from here. Food is always great and never cold! So much better than nandos. and much more reasonably priced. Sadly today delivery was not on time and had to call.
Rouhal . 2017-04-26
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If I am ordering additional bottle of 7up drink it doesn't mean that I gave up 2 cans of Pepsi which I have chosen with a meal!!!! It cause me an argument with my partner. Thanx a lot you f*** morons!
Patrycja . 2017-04-25
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Worst food Ever, very cold, very expensive, very very small portions. Sorry, but never again!!!
Dercio . 2017-04-24
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On this occasion the food arrived before quoted delivery time (brilliant)! Food was cold. One of our items was unavailable so they provided substitute as a replacement. The driver was given £20 cash and he actually asked do you want change?! It's like £4 to be returned! That was quite cheeky wait to be offered. I didn't like that type of service from the Driver. I will order again as the food and service is usually really great!
Kim . 2017-04-24
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It took them 1hour and 20minutes to deliver the food but the app said they should be here in 1hour witch is still way to long and got my order wrong i asked for a mild rice box and I've been given a medium to hot and i cant eat it because it's to hot i would like something to be done about this or i want a refund
Danny . 2017-04-23
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Horrendous service, items that were paid for were forgotten or overlooked, when I phoned them up the guy was rude and basically told me "we are busy, deal with it." never again.
Gemma . 2017-04-22
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Apart from the wings rest of the food came cold.
56 . 2017-04-21
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216 Opinions
At first i was sceptical about this place, but gave it a try and didnt dissapoint a single bit. One of the best customer service in London, staff was very welcoming, friendly and helpful. I will come back here the next time i stay in London for sure, fully recommend at least trying it out.
18 Opinions
From the minute we entered the restaurant to a totally lacklustre welcome we could tell it wasn’t going to be the special night out we had envisaged. The waitress really made us feel like we were a total inconvenience. She didn’t smile once during our visit. Without being personal one other member of staff was a very strange individual and very hard to understand. One main course was really disappointing and tasteless but we were afraid to say anything. If it wasn’t for the fact we were using a voucher that was near the expiry we would have left. Sadly we don’t get to meet up very often and left feeling really deflated. Safe to say we won’t be returning.
44 Opinions
Visited as part of a day wandering around London and after a matinee show in the area. Had a Groupon voucher for set meal costing £35. Several of dishes not available from what was already a small choice menu. Appears long-standing issue of "no chips" was again a problem. By the time you add on a £30 bottle of house wine, supplement on the steak and then service charge you done get much change out of £100. Marked as average only and certainly not somewhere I would return. Nice air con restaurant with music which we liked but fairly empty and soulless.
779 Opinions
Staff was friendly, loved the foot pull initiative in the toilets.
892 Opinions
I came here for lunch with my mother and daughter, the service was exceptionally good, we had a super friendly and attentive host. We ordered the risotto which was perfectly cooked and full of flavour. I ordered a glass of the pinot noir which was also reasonably priced for the size and fresh. I would definitely return and recommend. It seems the more negative reviews are around busy periods so maybe that's a staffing issue, but my experience was exemplary.