Pepe's in Broxbourne

Food tasted average delivery took a long time to come

Always good food!! Very helpful on the phone.

I was very disappointed with the delivery time. I ordered the food at 7pm. Food arrived lukewarm at 9;15pm even though My house is just 5 minutes drive from the restaurant. My children when to bed around 11pm instead of 9pm. `Such terrible experienc

Absolute cesspit. Order chicken tenders but received dry fould tasting prices of chicken that you couldn't bite into. Avoid this place if you don't want to be ill!!!

Food turned up late and cold. Driver put delivered 5/10 minutes before our food arrived

Excellent food, definitely would order again. Chicken nachos however over priced for the portion size.

4th time I’ve ordered from here with brown mouldy lettuce , only time it hasn’t been brown is when I called up before my order was out for delivery and asked for it to be fresh Just called up and got told it’s bc of the heat from the chicken burger and that’s why it’s gone like that when like I said the time before I requested for fresh lettuce and that’s what I got. Man was rude and unhelpful and wouldn’t send me out another burger with fresh lettuce in

The staff are not serving the customer properly they always keep gossiping . Food is not cook properly.

Ordered from here 2 days in a row and both times lettuce in burgers was mouldy brown Called the shop and they didn’t want to do anything about it Picture attached

came hot with a nice smile and very very tasty cooked well

Very late , ETA changed several times reason for this given as they were very busy, tbh that means they took on to much and gave unrealistic ETA. food tasted good although the nachos I asked to go large and they could have been a kids meal.

pay for sweet chilli sauce and never got one

Driver unable to find my address and did not have my food in Hot Bag so I refused the order at the door after he showed up 30 minutes late.

Normally good but poor food this time. Extra burger ingredients ordered were missing. Incorrect dips supplied and we received regular sizes when we paid for large.

Ordered Loaded fries, very disappointing! Small portion of fries with what appeared to be microwaved cheese with not much else. If it was a side or it may have been sufficient but £5.49 it was not proportionate. Sadly that will be our last order from Peri Peri.

Food was cold and my wings were missing from the whole chicken meal

Mango lime qtr - great tasting

Rice box was really nice but the chips were sadly cold and the tasca was just a dry bit of bread with chicken in

Ate in although you can takeaway

Honestly. I’m not even 100% that this was chicken. Could have been pigeon for all I can tell. The chicken burgers look NOTHING like the photos. The quality of food was shocking, I assumed from the photos that the meat would be good quality and the prep would be good quality. I can’t even describe to you what this burger looked like. I wouldn’t have fed it to my dog.

Food quality great but for the second time things were missing, only dips and chips, but a huge

Ordered a large rice box and it was tiny. Ordered a wrap meal and got 20 chips and the wrap was smaller than my hand. Food arrived cold. Will not be ordering again

honest, 1 hour 40 mins is ridiculous when they are advertising 20-35 minutes. That's just poor. And what an anticlimax... soggy chips and nothing seasoned. was not worth the wait at all. I will not be making the mistake of ordering from here again. Had they informed me and made an effort to order hot food my review wouldn't be so harsh.

I was at the store for collection at 12.53 said was ready for collection at 12.57 which it was not got to 1.14 order was not even began cooking which is when I had to leave as they told me it’s be another 20 minutes which by that time I would have to of been back at work

food was absolutely amazing tonight. this place is so much better then nandos and other chicken places. can't fault it!! 10/10

The chips are always perfectly cooked!!!

this is the 2nd time in a row I have asked for a double pitta and only getting a single. first time I let it slide. but for £3.50 for extra chicken and you don't get it twice now is really annoying.... the food and place is amazing but been always late lately and never get what I want.... very disappointing

Extremely late booked this and was going out after due to the delivery time I had to cancel my cab and rebook. Not Happy! The food also arrived stone cold❄️ I could have used it on my bruise as an ice pack. Not happy!

The food received was not as ordered

Sauce was all over drinks and food was just warm basically cold

The food from here is always nice.

excellent food and service only they forgot my drink

I had the pleasure of dining at Pepe’s Piri Piri and my experience was nothing short of exceptional. From the moment I stepped in, I was greeted by Rohit at the till, whose friendly demeanor and respectful attitude set the tone for a wonderful visit. Rohit went above and beyond to ensure that my dining experience was top-notch, displaying a level of politeness and attentiveness that truly stood out. The restaurant itself was impeccably clean and well-maintained, creating a welcoming and comfortable environment. It’s clear that the team at Pepe’s Piri Piri takes great pride in their establishment. Now, onto the highlight of my visit – the chicken wings. They were absolutely delicious! Perfectly cooked with just the right amount of seasoning, each bite was bursting with flavor. The wings had a delightful crispy texture on the outside while remaining tender and juicy on the inside. It’s evident that great care is taken in preparing the food, and it truly makes a difference. Overall, my experience at Pepe’s Piri Piri was outstanding. The combination of fantastic food, a clean and inviting atmosphere, and the exceptional service provided by Rohit made it a memorable visit. I highly recommend this place to anyone looking for delicious Piri Piri dishes and top-notch customer service. I will definitely be returning!

Paid around £25 for 2 chicken burger meals and 2 sides, the burger was the size of a happy meal burger, bland and tasteless. The chips were soggy and cold, the sweet chilli dip was neither sweet nor spicy. The can of Pepsi was revolting, I had 2 sips and poured it away, clearly a very very cheap bulk purchase. The only good thing was the chilli cheese nugget things, very nice. However, will not be ordering from there again!

Pepe's is always really good! - service was good too. Highly recommended

First time ordering. Food was good. How ever Children’s meal only get 3 nuggets wasn’t enough for my 6 year old. The chicken burger was small.

Top place to get tasty grilled chicken cooked to perfection and served in many ways. Try it.

Always fast friendly service, lamb burgers always on point, never busy to sit in

Not happy this is the 2nd order that is late

Chicken n rice meal I had was OK. Not the greatest as rice tasted funny. There was lots to choose from so maybe I made wrong choice although the chicken was nice and flavoursome. Did get a lot of food but so u should when meal is 10 pound with chips and drink. Definitely better places. But filling.

Over 20 minutes late, after asking for an update,only to be told it’s on its way …..

Thank you! The delivery was earlier than expected and the food was delicious x

amazing as always, good spice quality 👌

Not for me to spicy but loads of people love it

Amazing food beats nandos 100% will be returning again and again.

Overall, we have consistently enjoyed the quality and freshness of the food from this takeaway restaurant, as we are regular customers. However, there is a recurring issue with the delivery process. Despite a delivery charge of £3.00, the drivers frequently struggle to locate our building, resulting in us having to search for them instead. This inconvenience detracts from an otherwise positive experience also that we’re just a 10-minute drive away, the delivery charge feels a bit steep.

Wrong order. Ordered chicken tasca and received nachos and chicken...... How does that even happen

Terrible customer service, when you complain to staff they threaten to block your number and always deliver food late on every occasion

The best Pepe's in Hertfordshire!!!

Great meal food was hot n fresh Thanks guys 👍

Was just around the area for work and looking for some lunch I got the barbecue sizzler and the food was tasty and made very fast The manager was very helpful and the service was great

I did not receive my order and the delivery time given was delayed. Yesterday they brought the wrong order, today the delivery is delayed like this. this restaurant is very bad

Was nice i enjoed it top marks

It would be nice if you read all the notes

The food came with different spicy level which we couldn’t eat and different portions i paid extra for a large but it came as small

Don’t bother- waited over an hour and had to call three times. Staff acting stupid pretending not to hear me over the phone cuz they had no explanation of where my order is. Never again

Ordered my food on justeat at 18:50 estimated delivery was between 19:25/19:45. At 19:50 I called the restaurant due to the app showing my order as delivered they told me they we busy with orders and that they are delayed and my order will be with me soon, I then processed to write down a review on justeat about my experience, I then get a call from the owner telling me to not leave any negative reviews and that he will be delivering my order personally and he will be with me within 5 to 7 mins a few mins later I get another call from him saying that my negative order is already up and his not going to bring my food and will just refund my money so I ended up ordering food elsewhere.

Still waiting on my food app says it’s delivered been waiting at the door and still no driver to be seen

Soooo yummy!!! I’m defo ordering again!

Food was cold when delivered. Chips was hard due to this and food ruined from having to microwave.

Loaded fries have only some chips? Is this a joke? Insanely expensive for what you are getting

Lovely food and quick delivery.

The food was still warm when it arrived. The 1/4 chicken was succulent with lots of piri piri sauce in the bag

Where it’s my food looks like i recive my order but nobody call me nobody delivered something to me , i wanna have my food

Excellent service and hot food!

Ordered on the Pepes App food Arrived over 45 minutes late ! when chased for the order the branch wasn't aware of my order seems like they are not processing in App Orders until customers make them aware . When The food finally arrived it was missing items , called pepes to report the issue to be told I've have to wait another 30 minutes for my missing food this was also late taking over 45 minutes to arrive .

Hour and a half delivery time. Chicken came cold and it was the wrong spice.

lovely tasty food and arrived hot and well packaged

Friendly staffs and good customer service. Food was delicious as well.

I asked the business to cancel the order and they refused. I told them the lady did not want the food, they insisted on delivery anyway which was not welcomed. I will never purchase anything from this store again.

Food was delayed then delayed again. Time estimates way off. Food Luke warm and chicken was tasteless. Will use again only as a last resort

Cold food, burger was disgusting. Very late and didn’t have the dip that was originally ordered. Food straight in the bin

They forgot one of my drinks in the order

Lovely food. Was an hour late unfortunately.

Food was cold Good portion size

Long wait, but worth it!! Food was amazing!! And Tuesdays offer is brilliant, I’ll defo be ordering again

food was lovely, wasnt to hot but we dont live close so was expected, was late but did arrive eventually with everything we ordered will defo be ordering again:)

Just eat app says delivery in 30 minutes. This was delivered in 50 minutes, it was cold and even I paid for peri peri chips, both portions were plain.

We have visited pepes 3 times in one week.... Very delicious. yummy juicy lamb burger. Chicken tenders. Peri peri chips

Chicken & rice box was good, garlic sauce is 10/10

Disappointing - won’t order again

Said our food arrived 30 mins before it did

Smallest ever chicken size serving? First time I ate Pepe's Piri Piri chicken was near Chelsea football stadium this year. Fantastic, great taste and big chicken piece. Ordered delivery in this Hoddesdon branch last week. The chicken was half the size of my Chelsea order. 2-3 bites all gone, still hungry. Shame because it tasted great. I will not be ordering again

Very nice as always, more peri salt on the chips and more chips from a large to a medium would be 5* all around!

Shocking. 1 hour and 44 minutes after I placed the order the food arrived. Cold!!!! I called the restaurant, they put me on hold for 6 minutes and then hung up On me! Absolutely shocking. Do not order from here-you will only be disappointed!

The order was very late and they forgot to bring my drink! Unbelievable!

I still havent received my food and im trying to call and they are just dropping my calls

Lovely food but why send a message advising that the food is ready for collection when it's not? I had to wait 15 minutes when I arrived on time, seems to happen quite frequently.

I ordered a paneer box but I thought it was chicken. Now I have to spend another £15

Delicious food!! I love the plain meals, i would eat every day!♥️♥️

Poor item quality I ordered a salad and it came hot and soaking wet in sauce!!!! A salad is meant to be cold and crispy, this was vile!!

I was shocked to a £9 meal double Lamb burger, it was the smallest burger i have seen, 2 thin Lamb burgers well overcooked in a small bun. Literally i was gobsmacked do not recommend, and to add im within a mile radus and they charge £3 delivery fee. If you wan money for Value, go elsewhere

It would be better to have more realistic delivery times

The food was burnt to ash got a bag of your dads ashes

Gods service good price great food

Didn’t give me peri salted chips or garlic dip when I ordered.

Amazing food, great timing. Thank you!

Not very good £75 pounds for kids meal, but I’m very small when you have a plain burger, can you get with mayonnaise how can I be plain burger waste of money never again I wouldn’t recommend it not worth the money you get bigger portions in Bishop Stortford

Food good standard , chicken cooked perfect. Try the box deals def recommend maybe a smash box would be a nice choice ,chicken,burger, wings ect

Tasty but the driver did call to say he was late so it’s not too bad. All in all happy.