Pepe's in Bristol, City of - Phone Number, Reservations, Reviews

Got the grilled chicken burger and was probably the best burger I have had in my life especially for such a good price! Staff were kind and helpful.

The food is amazing and so tastey, so it makes you want to go back, however, in the last 5 times we have ordered from here they have missed out several parts of our order, and that just ruins your meal. Each time I've spent decent money and not received my full order so have had to cook extra things at-home to go with the meal- and thay sucks!. I do not see how hard it is to read the receipt and put the things in the bag.. as it has happened every time and I have also Herd other people complain about the same thing, it makes me think they are purposely doing it to save money. On top of that, I was in the store the other day for the first time and raised the issue with a staff member, saying how annoying it was and waste of our money, he just shrugged and said oh well. It's not good enough!

They have very poor and late service with no proper attention paid to the costumer they don't even give the bill back, they have a lady who doesn't even know basic english and always misplaces Or mistakes the order and she even added extra dip where I didn't even ask for it and charges it, we cannot acknowledge these small additions they make because they never give the bill they just throw it away the moment u orderorder. Worst service, change your staff

We love pepe’s piri piri! Our favourite is the grilled chicken and the bread you get with it is sooooo yummy. The chips are banging too if you don’t live too far away. We’ve ordered 4 times now. We did have no bread in some of the orders but we always thought this was a bonus extra. You can ring the restaurant directly too.

The Indian/pakistani lady seems rude and we ordered couple of things with extreme flavour but before paying I mentioned her to change rice box to mild but she replied you already said extreme and we’re served with extreme only as she didn’t change our order and bcz of that my husband was not able to eat that spicy, waste of money and time

Sadly not as good as it was, food is still good, but staff turn away everyone after 10.30 and don't answer the phone for orders after 10. Maemes in church road is as good if not better quality, halal and open to 12. Excellent peri peri take away Halal, polite friendly staff Fairly busy as most popular and nicest in area

They give spicy food and I order without that And they don’t give me solution for me Horrible food and the cashier don’t to nothing for be comfortable eating

Food is good. No facility for handwash

Food tasty and cheap food,employees service is very good and good atmosphere as well.

Good food but not HMC certified any more as of 9/05/24 .

Waited 40 minutes for food today to get home to the complete wrong order, Cold food. Not usually the case but recently going down hill.

Pepe's Piri Piri, the rice slaps

I’m been there for food today, but I’m not satisfy with them food , I ordered it panner rice meal , but this panner was not test well and rice also not completely boiled , and the most important things they give me some sauce but they sauce was expired and when go there and I told with they guys he said not this sauce is not expired and the didn’t give me any fresh one😟

We order food for dine in..! They Burn the Chicken and food was over cooked when we mention to staff they been rude to us. We order all togeather 4 meals worth 40 pounds food.They put wrong peri peri sauce on all over oders.never recomended to any body Stapleton road PEPE,S PERI PERI.Absolutley pathetic..! Disguting

Scammers and thieves, they pretend customers cancel online orders and steal your money.

Service is slow but very impressive food

Worst food going . Don't eat here . Chicken Burger is one of those frozen packets ones you can get from Iceland. Chips poor quality doused in way too much piri salt and they forgot a portion.

Came here again, and this time there was a lovely lady at the till who served me. Very kind and helpful. Great staff, and lovely food served at the right time. So refreshing to see staff be kind. Came previously and some were rude, however the sister at the till is very nice ! Kuddos to her !

got it delivered there was a hair in my food which put me off but it was nice

Waited 40 minutes at 2pm not even rush hour lol

The best grilled chicken I've tried. So good my mother' loves it. Compliments to the chef. Chefs the real general.

Food was tasty and fresh. Sauces were nice and so was the chicken and fries. Much better than nandos and cheaper too.

Wish I could give -0 Food is so horrible smell like toilet. All meat smell so horrible. The restaurant don’t pick up calls too. Please don’t waste ur money on here. So unhygienic. People cooking the food need to be sprayed dettol

The worst place to order food staff are very lazy they’re busy watching telephone and when you talk to them the answer is rude

We order from this place very, very regularly because we simply love the food but we ALWAYS have issues with the order. They miss things, they use the wrong flavour that we've chosen for the meal (and we know this because we normally request lemon and herb for a few things and sometimes it's right and sometimes it's just fire), they don't include extras (which we pay for, like extra chicken in the rice or sides) or they don't look at the notes or forget the drinks. When we complaint to the delivery service, they think we're taking the mic and refuse to refund but this restaurant is just an utter nightmare. Their packaging is also incredibly poor (pic attached) and more often than not the sauces are spilled in the bag, maybe you should put them in a separate paper bag as you do with the chips guys... The food is AMAZING but just know that if you order you risk losing money or getting the wrong things 🙄

Not bad as a take out goes better than the one next door

really enjoyed my meal i ordered the maxin chicken burger XL meal with chocolate fudge cake. the food was reasonably priced except for the cake as it was not worth the price for the price. the chips portions are also quite small which was dissatisfying.

Food was reliably tasty via Ubereats. Fast delivery, hot food. However going large didn't work out so no fourth star. Paid the extra for nothing in return.

I think they are fake pepe's because their sauces are like water🙆. We paying money for your watery sauce... You guys not giving that for free.. I didn't see sauce like this worse any pepe's in uk. And they didn't know what customer support means i think. Rubbish customer support. Please try to avoid.

Expensive, takes forever as they only prioritise Deliveroo orders, never get enough of the ‘main’ bit of the meal ie. Chicken or Paneer, always dry and flavourless and the drink looks like you’re gonna get it with ice in a cup but it’s just a room temperature can, they don’t even have a fridge? Sort it out

Great place, and the food is amazing. I had chicken and rice as a meal and this is now my favourite meal. It is full of flavour, and it comes with different levels of flavouring. From plain and lemon and herbs to mild and very hot. Make sure you ask them for their garlic sauce combined with the chicken, and rice makes a finger liking mix of deliciousness. Staff is amazing and can't do enough for their clients. If you are new to Pepe's, they gladly will advise you on their different options.

Terrible food and customers service, avoid this place, imagine they are serving a warm drinks from the packs on the floor without having an actual fridge to serve a cold drinks, never come back again and very expensive,they will never give you a receipt that has what you paid for, ripping customers off, very rude staff .

Just ordered from here and my food was opened and handed to me like that by the delivery guy, obviously I did not eat it. I called Pepès to let them and unfortunately they weren't helpful in rectifying the matter, and suggested that I call Just eat!

Amazing chicken tenders and speedy service!

Not as good as the other stores

The best unique Peri -peri chicken,smooth chips and garlic mayo in Bristol

The chicken was very dry and had no flavour. It's usually very juicy and flavourful. The service was OK, but slow as there was only 1 staff at the till

Grilled chicken at its best! Rice used to be nice loose grains but now is more of a sticky rice

Perfect I love my chicken rice box

My god that chick n rice box was unreal. Absolutely delicious! Very flavourful and a lot of food for your money! My only complaint however is the garlic mayo was a bit too runny for my liking but it was very tasty!

Played 3 games of backgammon as I waited for a lamb burger which cost me £7.00 then looked up reviews and saw Tom's review decided to leave told staff suddenly my burger was ready decided not to have it .as all it would have done is upset me .

like a middle eastern maccies, dank veggie options absolutely slaps.. 10/10 if you cba to cook & want a quick scran!!

Delivery was good and all but food had 0 taste, really plain and just not great.

Food was bangin'; t'was a shame it took so long to be ready. We had to ask for drinks which should've been part of meal, but dips were volunteered, so swings and roundabouts. Much better than the Gloucester Road Pepe's in that they actually serve something fit for human consumption.

I had the spicy rice box and it came cold and not spicy. Average at best.

Definitely for lovers of HEAT! Even their mild provides quite a kick so be warned. A lil pricey now but it's good quality for that price. You can expect a long wait and occasional rude customers - worth a trip, their food is worth it!

Lamb burger is smaller then a McDonald’s cheeseburger taste like a microwave burger and they forgot to give a double no peri salt on fries and no point doubling up. Never thought I’d pay £8 for a cheeseburger and some chips ridiculous prices and shocking food wish I could give it no stars

Food gone down hill in the last year

Always take forever with my food. Its simple fast food shouldn't be waiting so long. You'd think they were growing the chicken and the chips

The grilled chicken was delicious, the rice was minus the salt, the bread was good

The Paneer Ricebox is delicious! Pepe's is very underrated.

Tastiest chicken!! We had the mango and lime half chicken and the hot chicken wings and was unbelievably nice. New fave!

I was satisfied with the food and quantity as well. Taste wise it was good.

No labeling of spices No expiry dates on sauces Sauces don't have temp <8 Dry food Plz maintain the pepes official standards on place ,,

Ridiculous, placed pick up order through Uber. App showed order is ready but when went to the shop they made me wait more than 15 min

Didn't have high expectations but wow, this is the best piri piri I've ever had! A bit slow on the service and not really delivered with a smile but I don't care because it was some seriously good chicken.

This is a decent place, it's tidy and clean. Food is tasty, the chicken wrap, the fish burger, wraps and whole chicken is good. Chips are very nice too. If you buy from Uber, they've messed my order several time. Best to go and pick it up.

Order was about 2 hrs late and was the wrong order. Not a single item was ours. Spoke to the guy on phone and was just wasting our time. Useless

Saw them use the food tongs to pick up a single chip from their dirty floor then put the tongs back on the rail ready to use again. If this is what they’re doing in front of customers imagine the nastiness they’re doing when no one is watching. Zero food hygiene. Disgusting.

I have been a loyal customer of this place since 2019. The first time I have try their tasted chicken with chips, I know I would come back. The best thing of all is not expensive at all.

Waited for 1 hour for a burrito

It was my worst experience ever. Very slow staff. Shop was not busy. Only couple of deliveries. They said it will be ready in 15-20 mints but we have waited more than 40 minutes. Dont even try guys. Have never made this much terrible comment before.

The Taca one was insane, very recommended and with the price you cant go wrong!

Tasty and cooked properly but they seem to try give minimal chicken. Wrap was also like chicken sized of few fries. Extremely watered down sauce also.

Very very rude staff,very poor customer service I just tried to order it and I told him my order 4 times but still he didn't understand and he was talking to me very rudely,I think need staff who can understand language,very disappointed

Very poor customer service rude...

Great chicken but they always underestimate how ling it takes by a lot which is kinda annoying, they just need to give accurate times of how long it takes to make the food :l other than that good food

I only went there twice, disappointed both times, its takes tooo long for them to prepare your food, 30 mins for a burger, i thought the first time something was wrong, but on the second time i realised its always like that, oh and the staff are rude

The half chicken is very nice and juicy. Lemon and herb sauce is very tasty and chicken is never dry. Highly recommend to eat straight after purchase for greater experience. Also chicken tasca is very nice. It would be nice if they had a wider range of soft drinks.

I have never had such a delicious and juicy whole chicken before. The wedges and the fries were so crispy and its halal and for me this is a big deal. Rating 5 stars and if I had a chance would rate more.

Terrible service. Have failed to deliver my full order twice in one week. Take no accountability and do nothing to rectify their mistake. Useless air breathers….

If your looking for tasty and well priced food this is your spot

Too expensive, received wrong order . The extreme hot wings were different in bristol branch than the one in North.

Very clean and tidy and friendly staff.

Only peri peri chicken takeaway in Bristol that is HMC Certified. I rate them 4 stars becuase they tried to give me my drink in cheap 'cans' rather from drink from the dispenser Even when its working. I pay good money for my food.... food is good Quality no doubt. But when i pay good money i want good quality drink... not cheap 'cans'. Fix up.

You won't regret ordering from them especially their rice box

Came and ordered the simplest of meals. Chicken strips (that they already have there ready made). We were told it would be 10 minutes. Instead we had to wait 10 times longer. Think about it. 10 times longer than they said it would be ready in. There were multiple health code violations. Chicken lying on the bare floor, chips all over floor. General uncleanliness. People who ordered after us were given there orders before us. Never ever again and I would advise others that when ordering it will take 10 times longer than they say.

Very unprofessional and rude stuff !!! There are lots of take away shops along side of Stapleton Road and clearly this one worst do deal with staff. If they can rip you off, they definitely will, if you try to complain based on facts manager takes no responsibility. All in all, there are much better places and cheaper to visit alongside that street. Avoid

Sorry after having your I was sick

I ordered food which was completely cold and wen I complain them on phone the manager was not accepting his fault and on top of it he was being rude and arrogant and was showing atitude such rubbish service

Great place great food lovely people and service with a smile what more can you ask for keep it up

Chicken was very dry and very little sauce on there, its Usually better.

The quality of chicken was excellent, it tasted juicy and fresh! Only order extreme hot if you are at the top of your game when it comes to spicy foods. Was very happy with the burrito wrap and wings!

A good, clean, hygienic and Halal takeaway which specialises in grilled chicken which tastes amazing! The staff were also friendly. You can pay by both cash and card which is very good. Only slight downside is that the portions can be a bit smaller compared to other takeaways nearby/the food can be a bit pricey, hence one may need to order more. But I guess that comes with the quality, would recommend.

Rude staff Bad customer service

Terrible how do u report this place again

Very rude staff. Always closing the store before the actual public closing time. Just put the shutters down and refuse to serve you, despite their official timings suggesting they should be open. Very poor customer service and disregard for loyal customers.

It's got good food, however limited staff equals longer wait time, would be amazing if food got out faster

Never felt so ripped off!! £20 on a chicken burger and large fries(smaller than any I’ve seen) didn’t bother to send the 1.5 ltrs of Pepsi I have paid for. My feta salad does NOT contain any Feta cheese. But it tastes of pickled gerkins because it’s full of them. The chicken burger was ok on its own but no mention of salad when ordering slimy lettuce in burger, so couldn’t opt out! Oh I tipped the driver my food was late and cold. Do not waste your money

Ordered a meal and desert's, the food come but was the wrong order! Rang them and they said it was still with them at the shop and they send it out. Then rang them again and said no ones coming I was lied too and they was very rude over the phone!! Not ordering from here again

Chicken was under cooked and there chilli sauce taste horrible

Excellent food highly recommended to anyone

Lovely food ,we order all the time for delivery ..food always fast and on time and always very delicious:) great work xx

Very good and helpful and friendly 👍

It was nice food and cheap in price

Great fast healthy fast food....I had chicken slices grilled with rice and chips it was delicious....just go easy on the chilli its really hot.

Ask for chicken wings but when delivered none were in the bag. Rang through to ask where they were and was told I was lying and was dismissed and told to go through Uber eats

Ordered 2 double burgers got 2 mini burgers

They have been getting my order wrong more and more often. Furthermore, I was very upset to find out the staff have been harassing my friend every time she comes in. Due to their inappropriate comments and questions, she feels so uncomfortable there she can not go in there for food anymore. Maybe if they were doing their jobs instead of chatting up girls they might have got my order right.

Great service, great food. Great location.