Pepenero Italian Fast Food & Pizzeria in Bristol, City of

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Went to this place for lunch and ordered a pasta dish that tasted lovely but was far too small for the £14 I spent on it, will not be returning

Amazing great Fantastic. Best pizza and cake in north bristol. Maybe England ! The service is fast but friendly. The prices are fair for authentic it align hand made food. And ohhh that pizza did I mention it?! Grazie Mille

I came here with my partner because we had heard about the amazing big pizzas. We ordered one to share and they delivered us a small one. This wouldn’t have been a problem but the waitress told us they couldn’t make a large because they’d run out of ingredients so we had to have another small one. She didn’t offer a refund or something else so we felt we had to do this. 3 minutes later I went back to her an asked if there was another option but it was too late as they already had put it in the oven so we were given it and didn’t even touch it. I went to them after to express that we weren’t happy and they were extremely rude and wouldn’t even offer the difference back. I’m not usually one to leave a negative review and we probably caught them on an off day but I have to say it really put me off. Having worked many years as a waitress myself this isn’t what I expect from service. The pizza was nice but the garlic bread was dry and not worth it. I hope you have a better experience than we did.

Whilst the staff were friendly, the quality of food and drink (and hygiene) was unacceptable. The Diet Coke was significantly diluted, the menus were stuck together with beer residue (and difficult to read in the dark cellar). We mistakenly ordered a vegan Diavolo pizza which was soggy, unspicy, topped with pink gunk representing pepperoni. I mentioned to the chef that the pizza was inedible : he said he agreed! But that there was nothing he could do about it. I mentioned that the commercial thing to do given that the cost of the pizza itself was probably less than £2 (which he agreed with) (list price £22) was to offer a replacement. He laughed at me. (It is worth mentioning that there was no antipasti, and the bar did not accept the payment methods labeled on the door.). Unless and until there is a greater appreciation that customer satisfaction drives restaurant success, this is a restaurant to AVOID. Unhygienic, inedible and a laughable attitude to customer satisfaction.

Excellent food and fantastic service at this really lovely location. The staff were very efficient and the food was excellent. They were not too busy and it was on the off chance there was space but they fitted us in no issues. Fast service and great choice.

Great pizza and beers opposite Bristol Old Vic. Makes up for the loss of Renatos if you remember it. Nice craft beer but not "Pubby" good atmosphere and bubbly crowd.

Spur of the moment pizza while drinking with friends in the pub. Very tasty and enjoyable - thoroughly recommend

Jesus, I rarely leave a negative review but my lord has this place changed. Downstairs used to be fiercely reserved for people eating, now it's a free for all with the drinkers. If you like being absolutely deafened by drunk people then go here, you will enjoy the screaming for the rest of the night as your ears ring. What a shame, this place used to be good but it is an absolute disgrace, pathetic. Food is average. Hopefully this place goes under soon and then it can drop being a 'restaurant', because it isn't, it's a small confined pub where everyone screams to be heard.

Came here as I’d read online it offered vegan pizza. We had our temperature checked on the door which made it feel somewhat safer and there was a one way system in place. There’s a really good selection of vegan pizzas available both with faux meat and just veg. We ordered a pizza each along with some olives and beer. Again, there’s a decent selection of beer. Not sure whether the staff are knowledgable about which beers are vegan as I often find it easier to check on Barnivore. Service was incredibly fast even though we had been warned it was really busy. We must have received our food within 10 minutes of ordering. It was really delicious, especially the artichoke cream. Beware that is is INCREDIBLY noisy downstairs and the only way to converse is to shout. Lost a star for not taking our details for test and trace. Really irresponsible at the moment.

I ordered a pizza from this place and it can only be described as bizarre. The cheese part was so thin and soggy, it was like there wasn't even a base towards the centre. Wet and floppy and EXTREMELY thin pizza, I honestly don't even know what they did to the pizza to get it like that, it was like the middle of it had been scraped or something. Very disappointing and a huge waste of money.

Great pizza, huge variety of beers, lively but relaxed atmosphere, plenty of tables available during busy periods

Myself and a few colleagues visited on a Wednesday evening, after work. It was more crowded than usual and seriously understaffed, with only one waiter to serve the entire restaurant. To put it bluntly: 20 minutes to get a table, hour and a half wait for starters to materialise (with no side plates) pizza finally rocked up half an hour later - cold and undercooked. At no time were we told how long we would have to wait - or even offered any complimentary drinks. By this time, the restaurant was near empty. Discount initially offered for the terrible food and service? 10%! We finally walked away with only having to pay for one of the pizzas (out of two). Definitely would not recommend.

Very nice restaurant with the Beer Emporium sharing the space. The restaurant is in the cellar with vaulted brick ceilings making it cosy. We both ordered pizza, a regular one and a 20 inch. Both were promptly polished off. Everything I expect in a pizza, fresh ingredients and delicious. Caters to vegans and veggies as well. Drinks come from the beer emporium which offers a nice selection of ales as well as the usual wines. Proces are also pretty competitive. A nice evening and worth a trip.

I’ve been here a couple of times now and I have to say I have really enjoyed the food. The vegan toppings can sometimes be a little strange and the vegan cheese can have a funny texture when left for a while. However, we did enjoy and will definitely be back in the future.

Visited today with family . Selected this restaurant as it had a large vegan menu and received good reviews Not sure why Restaurant itself smelt of bleach Cooking area looked dirty Cutlery dirty Glasses dirty Food awful Service poor

Im not in the habit of knocking restaurants that serve vegan food, but I have eaten here half a dozen times and all was always excellent until last Saturday. The cheese on one of the Vegan Pizzas was very odd, kind of grainy, maybe it was not melted enough. We spoke to the waiter about it who said it was the same as always, we could look at the packet if we liked??? When he came back to ask how was our meal we explained again about the cheese, which he could see, as it was left on the plate. He said he would talk to his manager. Whether he spoke to his manager or not I dont know, but nothing was said so eventually he brought over the bill we paid and left. Can also be very noisy in the dining area as it is built in a cellar with brick walls, so if your unlucky enough to be in there at the same time as someone that likes the sound of their own voice and shouts instead of talks be prepared to hear it in deafening surround sound. Instead of the treat we were expecting, it felt like we had wasted our time, money and calories. I wished we had just gone to Pizza Express. I will say there is a huge choice of beers and Ciders and they are great and well kept

Went for a 20" family pizza, was really lovely. Others in the party also liked theirs including the vegan with her vegan pizza. They have a choice of alcohol free beer also, which is great. The place is in a cave under the street which has pretty crummy mobile reception. The service was good.

We study trip advisor every time we eat out now. Fact. We are foodies and appreciate good Food. There are so many bad places to eat in the UK we feel we can’t risk not checking before we sit anywhere. So we hadn’t planned on...

Really friendly waiter, good fast service. Good food. A number of items were ‘off’ the menu and the music was a bit too loud but overall really good and I’d go back.

Went here for the lunch deal - £7.99 pizza and juice. Service was good quick and attentive staff, however two hours later I had severely violent food poisoning, which I am still recovering from. No choice but to leave one star

Well organised with the buzzer. Excellent food, great presentation of the antipasti plus no fear of garlic. Bar should supplement you wit better choices of wine. Thank you e spasiba 💕💞💖

Well after trying to control my pack pain I fancied a VEGAN pizza and this place came up on my search and I phoned them first to see if they deliver so I was told to go on "Just Eat" but it never came up...

I was having a drink with my boyfriend and we had been planning to get a taxi out of town to find this vegan place but we really couldn’t be bothered. I thought I’d see what places had vegan options close by and found Pepenero....

Mate and I orders separately at the bar. His food arrives n mine does not. 15 mins after his and mines still not there. “Sorry computer error” and no offer of discount,drink or refund. Asked for sauce n cutlery got tiny pot of sauce, no...

Ended up eating in here having stumbled in to check out The Beer Emporium, which is excellent and has a great selection of beers ... after we eventually worked out it wasn't just a bottle shop. The venue itself is great. A cellar bar /...

I visited with a couple of friends for a birthday meal and I can vouch for all of us that the pizzas were amazing. One of the group is a vegan and she was very happy with the amount of choice and the pizza she...

Great beer selection and tasty pizza in a cool underground bunker. Stopped in while on vacation and the service, food, and beer selection were great.

We often eat here when on a night out or for lunch. The lunch deal is £8 for a drink and a 12" pizza, the pizzas are SO GOOD! The antipasti board is also amazing. The food is very reasonably priced and served late (I...

We went to pepenero @ the beer emporium on a quiet Sunday afternoon, I've been before and like the place because of its many vegan options. Instead of the pizza, I went for a vegan cannelloni on this occasion, which I enjoyed. The service was...

We was here for lunch and the service was terrible! First we was waiting to order about 15 minuts, after we order a couple of dishes and a starter, the starters took 30 minuts to arrive, and we was waiting 45 minuts for the mains...

£12 for a margarita pizza is expensive.the extra £1.20 for a tiny amount of onion was a rip-off. The pizzas were nice though. I can't help but feel that they're taking advantage of people who are drunk on the great beer at the emporium!

Went for a friend's birthday - great as it caters for our mixed vegan/veggie/meat eater group! The place itself is an underground tunnel, dimly lit and very cosy. Staff are all friendly and helpful! I'm most amazed at the VEGAN SMOKED SALMON pizza!!! I wish...

Took me back to old times- lovely pizza in the sun. Heaven. Angels, I could almost hear them. My granddaughter is vegan, so more vegan options but other than that- bring on the cheese, my lovelies!

Have eaten in and had take away from Pepenero and the vegan pizzas are incredibly. Really happy with the tentative, caring service, and the price is brilliant for the huge amounts of food you get. Always a winner, thank you!

Unique in my experience - tomato soup (not sauce) on my pizza. Result? Soggy pizza. Great beer tho. Not recommended for food.

The pizza wasn't awful but it also tasted more like cheap kebab shop pizza than the menu would suggest. The pizza was very oily and the sauce wasn't very tasty. In the pizzas defence, it was a fairly decent Italien style base rather than the...

Me and my friend stumbled on this gem a couple of months ago, I had a slice of their pizza at the BOV street party and wanted to go back. It is awesome, you eat in a tunnel (old wine cellar?) the food is delish...

Ordered pizza online from Pepenero a few weeks ago. I remember it taking a while to come, but that's understandable as they have to make the pizzas fresh and deliver etc. I ordered the vegan Hawaiian. When it came there was no pineapple on it...

Always come back for really good vegan pizza, there is a range of different options with vegan cheeses and mock meats. Good if you feel more like the real thing than just getting regular pizza without cheese. The chilly oil makes it perfect, if there's...

Came here prior to The Old Vic with friends for a pizza and beer. Pizza was fantastic, crispy base and fresh, wholesome toppings. Service was great and swift. Beer choice is extensive and bar tender was fantastic with choices and information.

Service received this evening was completely unacceptable. Pizzas arrived late after already taking over an hour to be delivered and TWO pizzas missing from our large order and not even shown on our receipt. Called store to make them aware and were told we would...

Pepenero does some of the best vegan pizza around! I really like the wide selection and different variations.

I would have never have thought to head to King's Street for an authentic Italian pizza, but thanks to a friend's recommendation we all ended up dining here for lunch, and it turned out to be a fantastic choice. So much so that we visited...

After trying their vegan pizza a few months ago. As I was visiting Bristol I thought I'd give the cannelloni a try it was pleasant but the portion could of been bigger. Lucky I had ordered a side of garlic bread. Service was a little...

As we had a vegan, vegetarian and meat eater as part of our family group this restaurant looked perfect. We were enjoying our evening until the server bought the wrong pizza. She apologised and said she pressed the wrong button on the till. That would...

Nice to have vegan pizza delivered. Fast for a Fri night too. Diavolo was not very spicy and mix was spread so thickly it was sickening. Tomato base sauce was poorly seasoned but a good amount was there to keep the pizza from being dry....

I note, at present this is only rate 800 odd in Bristol. Well that is bound to change. Went there Saturday lunch time for lunch with wife who is a chef, sister and niece of who is very very fussy. My wife can't eat cheese...

This was our first visit to Pepe Nero; we had heard about it from vege/vegan friends who had visited it in Bond Street. We booked a table here because we were going to the Old Vic Theatre to see a play. My first impressions were...

We came to Bristol from Birmingham and really thought we were going to struggle for vegan places to eat, this place was fantastic!! The food was gorgeous and the menu was brilliantly laid out. Thank you all, will definitely be visiting again as soon as...

Our order was forgotten, then rushed through the kitchen with very little care. My cannelloni was bland, Luke warm and swimming in cream, my partner's pizza had a very small amount of meat on it and the salad we shared was 90℅ iceberg. We gave...

I am a loyal customer to this brand for two simple reasons, quality & service. They just moved to emporium which is a better location than the previous one and now they'll also be at the full moon. One can tell the quality standards and...

First visit to Bristol as a Vegan and had a panic as to where I could eat. Thanks to TripAdvisor we were directed here. Lovely setting (in a cool basement) we were so happy to see the lunch options. A pizza/pasta and drink for £7.99...

Friday night takeaway has been made much easier- Partner's favourite food is pizza and I am vegan ( he is not ) . PepeNero has lots of options for vegans, and meets his VERY high standards. Two very happy customers. We now have an account...