Pizza Hut in Bristol, City of

A warm and friendly greeting from Bella, straight away acknowledging my nephew and engaging in conversation with him. The restaurant is online ordering using a QR code but due to issues with my phone I couldn’t get online. Jordan straight away came over and checked on us, and suggested stepping outside to load the website, I wasn’t wanting to do this as my nephew was becoming agitated, Jordan was more than happy to take our order, chatting with my nephew as he did. Throughout our stay we were checked on, with Jordan being super friendly with my nephew. My only mild complaint was there not being any of one of the pasta types out - that being said we did come in at 2:30 for the buffet which closes at 3, but with a 90 minute slot I would have assumed the food would continue being put out until 4? Nevertheless, we’ve both had a lovely time and plenty of food that was delicious and fresh. A small bit of advice for something that would help would be labelling each salad dressing specifically Had a great time and no doubt my nephew will want to come back to play the ‘eat more than you’d pay for on the normal menu’ game

The food was of good quality. The service and the help from the waitress was excellent. Good value for money help to make the experience even more pleasant by the help provided from the waitress LIZ 10 OUT OF 10 Philip n Carole

Lovely place with brilliant friendly staff, food was fast and delicious. Megan our server was very helpful and polite. Highly recommend.

Lovely staff so kind and helpful bella and Gemma

Absolutely great experience! Liz was our server! She super and very attentive!

Lovely lunch here today. Extremely good service by Liz! We ate in the restaurant and the food was well fresh with plenty variety. Thank you x

Liz was absolutely amazing she deserves a raise

We’ve had a lovely experience today. A waitress sat us down and explained everything and brought over some glasses once we had ordered. A waitress called Liz was lovely, asking if we wanted any sauces, any refills, if we wanted plates taking away. She then did us a drinks refill whilst we were eating. She was smiley and very attentive 😊⭐️

We have been served by Liz a few times she is absolutely brilliant, so polite and always makes a fuss over the little ones. Nothing is too much trouble for her.

Food was lovely fast service and liz was very helpful

Liz was our server and she went above and beyond to make sure we were well looked after. ☺️

Excellent food & staff all staff were very friendly. Bella our server was great, nothing was too much to ask. She was great with my 2 little girls too. We Will definitely return when we fancy more pizza!!

Georgina’s service was absolutely amazing, so so friendly and made sure everything was perfect for us, thank you so much :))

Had a lovely dinner out with the kids today, Liz was our server and she was very friendly and chatty. My only complaint is they don’t do vinegar, I like vinegar with chips 😂 get some vinegar it’s only cheap! Other than that was lovely

Had a fab experience, food was amazing and Liz our server was super lovely, polite and helpful. Thank you x

Amazing service from the staff, bella was super friendly! Always aroubd if we needed assistance. We had the buffet and would highly recommend. Fresh pizza brought out often. Thankyou bella for lovely service is doesnt go unoticed

Lovely pizza 🍕 great service from bella. Will order less next time tho lol

My husband and I took our 1 year old for some tea here after some shopping. The manager greeted us and was friendly and helpful, getting the door when I struggled with the pram. We were served by Felicity. Felicity was friendly and kind with the baby throughout - even laughing and playing when she brought him his pudding. She was kind and helpful, and kept the area we were in tidy and running smoothly. Overall a really lovely visit - thank you 😊

I picked up a takeaway tonight. The service was quick and very friendly. Unfortunately my car broke down and I ended up being stuck in front of pizza hut until I managed to fix the car. The staff were absolutely fantastic. They gave me a free drink and once I managed to fix the car, the manager arranged for fresh pizzas to be cooked for me as the ones I collected had gone cold. None of this was the fault of pizza hut and I really appreciate the care that all of the staff showed me. They all went way above and beyond what they needed to do and I'm very thankful for their kindness. What a fantastic place with a fantastic staff team Thank you so much.

The food was delicious, we had the buffet and everything was amazing. Our server liz was lovely, very helpful and catered to our needs perfectly! Thank you liz!

My grans favourite place to eat, we come pretty often and never had a bad meal. Bella and Tyler served us when we came today and they were super friendly to her and helpful

Always such a lovely meal and atmosphere, waitress Liz is always amazing and goes above and beyond to make our meal and experience the best.

Great experience, came a little further out for a treat and it was well worth it compared to our local. The service (by a lovely Liz) and the rest of the team was the best we’ve ever had, food was hot and fresh. Couldn’t ask for more, the staff couldn’t do more for you.

Really lovely food, Liz was a great waitress super helpful and very bubbly.

Liz was super attentive bubbly chatty and helpful, first time visiting for a long time and I’ll def come back soon

Always good for a buffet and Liz the server was amazing as always

Very over priced. The pizza was so dry, it was like eating dust. Wouldn't never eat here again

Greeted with a friendly smile. Shown to a table. Server Liz was very helpful, thank you

We had buffet meals and the food was tasty and hot. What more can you want. The thing that stood out was our waitress Liz who was kind, friendly and attentive. She was more than happy to help us with drinks and efficiently clean out plates.

Bella who served us was brilliant, really friendly and efficient, thank you! Plenty of varieties of tasty fresh pizza throughout the lunchtime buffet. Really good value for money.

Liz was our server today, she was very helpful and polite, fast service and fresh food. Overall a fab experience at Pizza Hut and great service from Liz!

Really friendly staff been there a few times now good value for money always pizza there no waiting am sorry but I forgot the lady that was there 2day she is a asset to the company lovely lady I no she has been there along time she used to work at the one in park gate Rotherham will definitely be going back

Visted today for the buffet, they was quite busy but to say how many tables they was straight away to take mucky plates and keep the area clean! Liz was especially helpful, and very polite! Thank you🫶

Nipped in today with my girlfriend, the staff were very welcoming from the get go, Liz was our server and from the start she helped us decide which deal would be best for us, she even offered to refill my glass of Pepsi max which I happily obliged. Overall a great place for food and drink and would recommend to anyone.

Today we went to the buffet the food was always fresh and hot. We were greeted with a lovely smile and shown to our seat and our server Liz was fantastic and really looked after us and everyone in there. Overall we had a lovely time thank you very much

Staff are great, Bella was really attentive and pleasant

Liz helped us today as our server. She was bubbly, helpful and cheery. Food was excellent, hot and lots of variety. Not too busy at lunch time either.

Quick service. Liz was lovely ☺️ went out of her way to give top service ✨

Excellent customer service. Liz was very friendly and good with kids

Thank you Liz for being friendly and for refilling my water and offering desserts.

Fantastic service from a lovely lady called Liz today. First time Iv been here and will definitely be coming again. The food was nice and the kids also enjoyed it.

Will definitely return. Liz was helpful and ensured our stay whilst we ate was great. Good with our young daughter. Thanks Liz.

We have just been for food here, and this review is based on the service of Bella which stood out the most. Bella you have a very gentle and kind genuine approach to your job, and you have shined so much. I dont usually write reviews, but you deserve the recognition for your attentiveness. Pizza Hut you have a gem here.

This is our local Pizza Hut and whenever we dine here we always have a great experience. Liz who helped us and was fantastic interacting with our toddler. She is a credit to the brand

Food good Service great , server Liz amazing !

Our children love Pizza Hut, especially the buffet and ice cream factory. Very accommodating staff for our autistic son needs, friendly and helpful

Served by liz who was very friendly and polite

We came here and Liz and Gemma were very helpful. Liz couldn't do enough to help. Thank you

Great value for money and fantastic customer service from Liz ! Credit to the company

Lovely friendly welcome from server Liz, great atmosphere. Great fresh and tasty food

Just popped in for buffet lunch, lovely waitress Liz very helpful and friendly. Pizzas were nice they even cooked a goat cheese one for us to try. Salad bar not as much on it as there used to be. Nice visit would definitely come again Good value for money x

Had a great buffet lunch today. Bella and the manager were lovely, really friendly and helpful. The manager had a chat with us about a recent holiday and they were both fantastic! Thank you both for helping us with the holiday blues x

Bella and Jordan were top tier here today second time visiting recently and loved it friendly atmosphere and amazing food love the pizza hut and love it here

Elizabeth Couldn't have be more helpful.

Welcoming, attentive staff. Would definitely return. Food good as always, buffet good value for money

Absolutely outstanding service from Liz and Jordan. Completely helpful and understanding with the technical issues they faced but they were still able to sort our order out quickly. Very cheery and approachable staff. Thank you for everything x

Liz was a lovely server. Very accommodating and had a lovely meal

Place is clean. Bella is lovely always smiling and happy to serve (I'm in quite often). The salad bar is great. Jordan is the pizza dude for sure! Love it there!

Been to this pizza hut a few times and have had nothing but great service from there staff, been in today and Jordan greeted us at the door with a friendly hello and gave us a choice of tables. And made sure if we needed anything throughout our meals. Liz as well gave exceptional service, asked if we needed anything and provided it if we did. She also engaged with our daughter made her smile and laugh. Liz also packed a small little takeaway box for my daughter which for me was above normal service. Top service from all staff, not to mention food was grate aswell.

Great service, great food. Server Liz was great

Very friendly staff and quick service. Liz was lovely. Thank you for a lovely meal as always

Lunch for a treat. Great selection of salad and pizza, the pasta was lovely. All hot and Fresh. Gent hosting lovely and polite and Liz on table service polite, attentive and overall lovely we will be back

Was greating when walked in and told me could pick any table. Was asked if we wanted any dips or just give them a shout if needed any help. Food was really warm and nice. All staff was nice and friendly. Thanks bella and jordan

Staff are amazing and very friendly and helpful. They will even refill your drinks from the drinks machine if they notice they are empty or getting low. Pizza was always hot and well made, pepperoni pizza only lasts a few minutes so maybe they should do 2 at a time. There is a wide selection of pizzas available though.

The atmosphere is always pleasant. We were greeted with a smile and seated promptly. The tables were clean, and the salad bar was spotless and fresh. Our server, Bella, was very polite and friendly.

Only been twice but amazing each time. Food is always served quickly and it’s delicious. Shoutout to Bella, fantastic young waitress! Only thing I will say is if you order a lot of food, the table space is very small for it all but other than that all round great place!

Food is always banging and we Love Liz she is the loveliest lady ever always makes our trips to pizza hut even better 10000% recommend

The food was nice fresh and hot and was served by a nice friendly lady called liz

I am not usually a huge fan of Pizza Hut's that I have visited across the country, but I was more than pleasantly surprised by my visit for lunch here today! First and foremost, our waiter, Liz, was the most welcoming, hospitable, and friendly waiter I've likely had! Phenomenal service: she even offered to top up our bottomless drinks for us as we were seated as a group at a round table which can be awkward to individually get up to do so. Really appreciated, especially on a busy New Year's lunch service! The food was also excellent. In particular, the spicy goat's cheese pizza and the chilli honey chicken bites. A wonderful pick-me-up to start 2025! Thank you Liz and the team, we hope you have a brilliant New Year!

Pizza hut employs mainly young people. Great to get our youngsters some work experience. It is expensive for a family when you consider the food available. Let say whilst kids like Pizza, adults may want something better. Anyway Cortonwood; music level was great, we didn't need to turn it down. Ordering 'on-line' is not for me but they do take orders and payment at the table which suits me grand. Cleaning could be better. There is alot of 'food bits' on the floor under tables. Table prep. could be improved. More senior (experienced) staff on the floor would be positive. Attention and 'service' is great face to face but it is clear to customers that we are being talked about and ignored if we need assistance. Some customers are not ideal and can be rude. We accept that and don't enjoy their presence either to be honest but please don't treat all your customers with this 'hidden' attitude. I think because I don't feel 100% happy when leaving, it takes me quite a while to return, at the kids insistence. I hope this helps.

Visited on a quiet Sunday evening, with barely any customers. Asked kindly if we could be seated at a round booth. At the point of asking both round booths were empty. The waitress refused to seat us there even after asking politely multiple times. She said a larger party may arrive. No one arrived after us and the 2 booths remained empty all evening. A frustrating and unnecessary experience because of one individual waitress who refused to show initiative and read the situation. Won’t be returning to this particular restaurant again. Attached is a video of the restaurant as we were leaving…well done.

Buffet is always reliable, hot and fresh

Great atmosphere, lots of choice of food and drinks. Staff very helpful and friendly. Liz the staff member was very helpful and friendly

Enjoyed our meal. Bella and Charlotte were very attentive servers 👍

Give Liz a bonus!! Hands down THE best Pizza Hut I’ve ever been to in my life (and there has been a few trips in my 44 years) Liz was incredible from the moment we walked through the door. Attentive, warm, informative, efficient and just totally amazing. I even heard her complimenting her colleagues!! I never write reviews but Liz was a star. I will be back to that specific restaurant purely because of her!! And the pizza was amazing too ❤️

Lovely food and thankyou to liz for being so helpful and friendly

Lovely welcoming place, buffet very tasty and fresh. In particular Liz was a friendly face and very attentive also giving my nephew extra crayons and colouring in to take home!

Liz our waitress was absolutely wonderful, very kind and attentive, could not have asked for better service

Ordered pizza for delivery on Saturday 30th of November. Order number 2013288 It never arrived yet the delivery driver TIBERIUS Z marked the order delivered. It was obvious it was either never going to arrive or arrive stone cold because the driver had multiple deliveries and the expected delivery time kept increasing. I immediately called the restaurant and the manager apologised and offered replacements to collect or a refund. I opted for a refund but have no idea when or how this will materialise if it doesn’t I will complete a charge back with my bank. In fairness it’s not the restaurant to blame it’s Uber Eats and bad drivers. These drivers should be made to photograph the food being handed over as proof of delivery. Not likely to order for delivery again, it’s really not worth the hassle.

The server was Liz, even though we ordered online Liz still come to us and offered us her best service. Liz went above and beyond to make our experience the most enjoyable and was visibly making the same effort with the other tables too.

Visited many times and enjoy food every time, like to order the cheese melts meal with fries which i think is only avaliable on the lunch menu which is a shame. Liz was a brilliant server with a warm and friendly greeting, really helpful even getting refills of drinks and sauce etc, which probably goes above and beyond the role expected of her but really helpful and adds to the experience

Fantastic service provided by liz, was very friendly and energetic which made the dining experience even more enjoyable. Liz was also fantastic with catering for my child and making sure it was as smooth sailing as can be with a toddler😂 10/10 would recommend

Liz was brilliant. Making sure we had what we needed and even if we needed refills. Couldn't have asked for anyone better.

Food was good but the service was wonderful Liz was an absolute star.

Great experience- food delicious and our server (LIz) couldn't have done more for us- she was really friendly!

Ordered for delivery food came freezing cold and seriously the amount of cheese was ridiculous. Is there a shortage of cheese in your restaurants because ours was none existent in our food and to say the amount you charge for tomato and bread is beyond a joke. Please folk avoid at all cost local supermarket pizzas for 2 pound blind Pizza Hut attempts

Fantastic service from Liz, definitely went over and above the service required.

Lovely food, Liz was really welcoming chatting to us throughout the meal, she even topped up our limited drink whilst we are tending to our baby. Very good at promoting offers and the new Christmas dessert. Would definitely return :)

Wow, never known service like it. Jordan was amazing, so attentive, couldn't do enough. Pizza was great too. Jordan is a credit to your company. Not my local pizza hut but would definitely use again.

Great service from Liz & Jordan, the food was lovely

Had a very enjoyable visit. Was greeted on entry by a polite friendly lady. The waitress that dealt with us was called Liz, she was very attentive and really friendly, she made sure we had everything we needed as she always does on our visits. She goes the extra mile to make our visit the best. She’s a credit to the Pizza Hut team at Cortonwood. Every Pizza Hut needs a Liz.

Liz was very helpful and great service, I would recommend the pigs in blankets pizza.

Food came fast,hot and yummy. Lovely music and staff. Liz was great and enthusiastic

We came in for a quick bite to eat and enjoyed our meal. Food was piping hot and service the was very good. Liz was very attentive and made us feel very welcome. It’s always nice to get smiling service which is what we received. Thank you!😊

Decent food and had Lizz as our waitress she was very polite and welcoming

Lovely food and our Waitress Liz was nice and friendly! Would visit again

Liz was our server, she was lovely and very attentive. Made a fuss of our baby and even topped up our drinks. Pizza always good

Food was good and our server Liz was brilliant!

Liz was our server and she was great! Very friendly and helpful making sure everything was okay for us.

Liz was really polite and helpful