Pizza Hut in Bristol, City of

Quick service. Liz was lovely ☺️ went out of her way to give top service ✨

Fantastic service from a lovely lady called Liz today. First time Iv been here and will definitely be coming again. The food was nice and the kids also enjoyed it.

Will definitely return. Liz was helpful and ensured our stay whilst we ate was great. Good with our young daughter. Thanks Liz.

Excellent customer service. Liz was very friendly and good with kids

We have just been for food here, and this review is based on the service of Bella which stood out the most. Bella you have a very gentle and kind genuine approach to your job, and you have shined so much. I dont usually write reviews, but you deserve the recognition for your attentiveness. Pizza Hut you have a gem here.

Thank you Liz for being friendly and for refilling my water and offering desserts.

This is our local Pizza Hut and whenever we dine here we always have a great experience. Liz who helped us and was fantastic interacting with our toddler. She is a credit to the brand

Our children love Pizza Hut, especially the buffet and ice cream factory. Very accommodating staff for our autistic son needs, friendly and helpful

Food good Service great , server Liz amazing !

Served by liz who was very friendly and polite

We came here and Liz and Gemma were very helpful. Liz couldn't do enough to help. Thank you

Lovely friendly welcome from server Liz, great atmosphere. Great fresh and tasty food

Great value for money and fantastic customer service from Liz ! Credit to the company

Just popped in for buffet lunch, lovely waitress Liz very helpful and friendly. Pizzas were nice they even cooked a goat cheese one for us to try. Salad bar not as much on it as there used to be. Nice visit would definitely come again Good value for money x

Bella and Jordan were top tier here today second time visiting recently and loved it friendly atmosphere and amazing food love the pizza hut and love it here

Had a great buffet lunch today. Bella and the manager were lovely, really friendly and helpful. The manager had a chat with us about a recent holiday and they were both fantastic! Thank you both for helping us with the holiday blues x

Elizabeth Couldn't have be more helpful.

Welcoming, attentive staff. Would definitely return. Food good as always, buffet good value for money

Absolutely outstanding service from Liz and Jordan. Completely helpful and understanding with the technical issues they faced but they were still able to sort our order out quickly. Very cheery and approachable staff. Thank you for everything x

Liz was a lovely server. Very accommodating and had a lovely meal

Place is clean. Bella is lovely always smiling and happy to serve (I'm in quite often). The salad bar is great. Jordan is the pizza dude for sure! Love it there!

Been to this pizza hut a few times and have had nothing but great service from there staff, been in today and Jordan greeted us at the door with a friendly hello and gave us a choice of tables. And made sure if we needed anything throughout our meals. Liz as well gave exceptional service, asked if we needed anything and provided it if we did. She also engaged with our daughter made her smile and laugh. Liz also packed a small little takeaway box for my daughter which for me was above normal service. Top service from all staff, not to mention food was grate aswell.

Great service, great food. Server Liz was great

Very friendly staff and quick service. Liz was lovely. Thank you for a lovely meal as always

Lunch for a treat. Great selection of salad and pizza, the pasta was lovely. All hot and Fresh. Gent hosting lovely and polite and Liz on table service polite, attentive and overall lovely we will be back

Was greating when walked in and told me could pick any table. Was asked if we wanted any dips or just give them a shout if needed any help. Food was really warm and nice. All staff was nice and friendly. Thanks bella and jordan

Staff are amazing and very friendly and helpful. They will even refill your drinks from the drinks machine if they notice they are empty or getting low. Pizza was always hot and well made, pepperoni pizza only lasts a few minutes so maybe they should do 2 at a time. There is a wide selection of pizzas available though.

The atmosphere is always pleasant. We were greeted with a smile and seated promptly. The tables were clean, and the salad bar was spotless and fresh. Our server, Bella, was very polite and friendly.

Only been twice but amazing each time. Food is always served quickly and it’s delicious. Shoutout to Bella, fantastic young waitress! Only thing I will say is if you order a lot of food, the table space is very small for it all but other than that all round great place!

Food is always banging and we Love Liz she is the loveliest lady ever always makes our trips to pizza hut even better 10000% recommend

The food was nice fresh and hot and was served by a nice friendly lady called liz

I am not usually a huge fan of Pizza Hut's that I have visited across the country, but I was more than pleasantly surprised by my visit for lunch here today! First and foremost, our waiter, Liz, was the most welcoming, hospitable, and friendly waiter I've likely had! Phenomenal service: she even offered to top up our bottomless drinks for us as we were seated as a group at a round table which can be awkward to individually get up to do so. Really appreciated, especially on a busy New Year's lunch service! The food was also excellent. In particular, the spicy goat's cheese pizza and the chilli honey chicken bites. A wonderful pick-me-up to start 2025! Thank you Liz and the team, we hope you have a brilliant New Year!

Pizza hut employs mainly young people. Great to get our youngsters some work experience. It is expensive for a family when you consider the food available. Let say whilst kids like Pizza, adults may want something better. Anyway Cortonwood; music level was great, we didn't need to turn it down. Ordering 'on-line' is not for me but they do take orders and payment at the table which suits me grand. Cleaning could be better. There is alot of 'food bits' on the floor under tables. Table prep. could be improved. More senior (experienced) staff on the floor would be positive. Attention and 'service' is great face to face but it is clear to customers that we are being talked about and ignored if we need assistance. Some customers are not ideal and can be rude. We accept that and don't enjoy their presence either to be honest but please don't treat all your customers with this 'hidden' attitude. I think because I don't feel 100% happy when leaving, it takes me quite a while to return, at the kids insistence. I hope this helps.

Visited on a quiet Sunday evening, with barely any customers. Asked kindly if we could be seated at a round booth. At the point of asking both round booths were empty. The waitress refused to seat us there even after asking politely multiple times. She said a larger party may arrive. No one arrived after us and the 2 booths remained empty all evening. A frustrating and unnecessary experience because of one individual waitress who refused to show initiative and read the situation. Won’t be returning to this particular restaurant again. Attached is a video of the restaurant as we were leaving…well done.

Great atmosphere, lots of choice of food and drinks. Staff very helpful and friendly. Liz the staff member was very helpful and friendly

Buffet is always reliable, hot and fresh

Enjoyed our meal. Bella and Charlotte were very attentive servers 👍

Lovely food and thankyou to liz for being so helpful and friendly

Give Liz a bonus!! Hands down THE best Pizza Hut I’ve ever been to in my life (and there has been a few trips in my 44 years) Liz was incredible from the moment we walked through the door. Attentive, warm, informative, efficient and just totally amazing. I even heard her complimenting her colleagues!! I never write reviews but Liz was a star. I will be back to that specific restaurant purely because of her!! And the pizza was amazing too ❤️

Lovely welcoming place, buffet very tasty and fresh. In particular Liz was a friendly face and very attentive also giving my nephew extra crayons and colouring in to take home!

Liz our waitress was absolutely wonderful, very kind and attentive, could not have asked for better service

Ordered pizza for delivery on Saturday 30th of November. Order number 2013288 It never arrived yet the delivery driver TIBERIUS Z marked the order delivered. It was obvious it was either never going to arrive or arrive stone cold because the driver had multiple deliveries and the expected delivery time kept increasing. I immediately called the restaurant and the manager apologised and offered replacements to collect or a refund. I opted for a refund but have no idea when or how this will materialise if it doesn’t I will complete a charge back with my bank. In fairness it’s not the restaurant to blame it’s Uber Eats and bad drivers. These drivers should be made to photograph the food being handed over as proof of delivery. Not likely to order for delivery again, it’s really not worth the hassle.

Visited many times and enjoy food every time, like to order the cheese melts meal with fries which i think is only avaliable on the lunch menu which is a shame. Liz was a brilliant server with a warm and friendly greeting, really helpful even getting refills of drinks and sauce etc, which probably goes above and beyond the role expected of her but really helpful and adds to the experience

The server was Liz, even though we ordered online Liz still come to us and offered us her best service. Liz went above and beyond to make our experience the most enjoyable and was visibly making the same effort with the other tables too.

Fantastic service provided by liz, was very friendly and energetic which made the dining experience even more enjoyable. Liz was also fantastic with catering for my child and making sure it was as smooth sailing as can be with a toddler😂 10/10 would recommend

Food was good but the service was wonderful Liz was an absolute star.

Liz was brilliant. Making sure we had what we needed and even if we needed refills. Couldn't have asked for anyone better.

Great experience- food delicious and our server (LIz) couldn't have done more for us- she was really friendly!

Fantastic service from Liz, definitely went over and above the service required.

Ordered for delivery food came freezing cold and seriously the amount of cheese was ridiculous. Is there a shortage of cheese in your restaurants because ours was none existent in our food and to say the amount you charge for tomato and bread is beyond a joke. Please folk avoid at all cost local supermarket pizzas for 2 pound blind Pizza Hut attempts

Lovely food, Liz was really welcoming chatting to us throughout the meal, she even topped up our limited drink whilst we are tending to our baby. Very good at promoting offers and the new Christmas dessert. Would definitely return :)

Wow, never known service like it. Jordan was amazing, so attentive, couldn't do enough. Pizza was great too. Jordan is a credit to your company. Not my local pizza hut but would definitely use again.

Great service from Liz & Jordan, the food was lovely

Had a very enjoyable visit. Was greeted on entry by a polite friendly lady. The waitress that dealt with us was called Liz, she was very attentive and really friendly, she made sure we had everything we needed as she always does on our visits. She goes the extra mile to make our visit the best. She’s a credit to the Pizza Hut team at Cortonwood. Every Pizza Hut needs a Liz.

Liz was very helpful and great service, I would recommend the pigs in blankets pizza.

Food came fast,hot and yummy. Lovely music and staff. Liz was great and enthusiastic

We came in for a quick bite to eat and enjoyed our meal. Food was piping hot and service the was very good. Liz was very attentive and made us feel very welcome. It’s always nice to get smiling service which is what we received. Thank you!😊

Decent food and had Lizz as our waitress she was very polite and welcoming

Lovely food and our Waitress Liz was nice and friendly! Would visit again

Food was good and our server Liz was brilliant!

Liz was our server, she was lovely and very attentive. Made a fuss of our baby and even topped up our drinks. Pizza always good

Liz was our server and she was great! Very friendly and helpful making sure everything was okay for us.

Liz was excellent, extremely welcoming and supported us through our takeaway order.

Liz was really polite and helpful

We came for my son's birthday with 6 very overexcited children. The staff were brilliant, very calm and attentive. They made sure to check in and see if there was anything else we needed throughout the meal. The food was good and came out quickly and efficiently. Would definitely recommend!

Jordan is the man, he saved my baby from choking on a bread stick. Not to mention he is so handsome. Also i cant forget gemma, she helped an old lady across the road outside. What a place. What an establishment

All good and nice well spaced out restaurant with comfy seating.Very clean and well presented .Very helpful and pleasant staff who immediately welcomed at the door 👍

Love the staff very friendly, love the salad bar something for everyone.

Brilliant buffet and great value for money ,the bottomless soft drinks are a bonus .The serving staff are excellent especially Liz

Been going to Pizza Hut for years. It was to my surprise that liz a close family friend had got a job there she had ten out of ten customer service skills. I work with her son now at specsavers and both mum and son are a credit to the family

bloody brilliant. great service and amazing food

Elizabeth serving at the take out side was extremely pleasant and professional.

Went in today with my 2 kids and Elizabeth was great. Really attentive service and great with the kids. The pizza and ice cream was a hit all round, Would definitely recommend and recommend a visit with the family.

Served by Jordan tonight, couldn’t be more friendly and helpful. Excellent service! :)

Service was amazing from Elizabeth and the food was very fresh and hot!

Went in for a first time in a long time with 15 months old daughter and husband today at 6 o’clock and was hoping to enjoy our time together and food. We had to wait a while for staff member who told us that waiting time is 45 minutes + due to low staffing and her going home soon. Therefore there was only 2 busy tables and rest totally empty, she said that in future we need to book a table. After asking for takeaway service she refused to take cash, so we couldn’t pay for our food! This is terrible customer service, we won’t be going back.

Haven't been in some time since my grandad passed as we used to come together, our host Elizabeth made it a very pleasant experience, very attentive and friendly. Made us aware of future offers, and has guaranteed another visit that I will look forward to ❤️

Fantastic service! Staff go above and beyond, especially Elizabeth! She deserves a pay rise!

was so lovely! They were so helpful to us while we were in a rush and was accurate and up to speed with what we needed while saving us money, all of them deserves to be paid more if you ask me

If you want a refillable soft drink that has fizz in it, you must go earlier on in the day as the machine warms up during the day and the drinks go flat?!. This is what we were told by a member of staff this evening. Nothing to do with the gas bottle needs changing?. The staff removed all the ice cream toppings from the side, so my daughter was about to have plain ice cream until I asked for some. My wife caught a member of staff removing dry and spaghetti from my daughter dish with their bare hands. Obviously microwaved for too long?. Its a shame they make you order and pay via the QR code at the table before you get the food or we wouldn't be paying for a few bits.

Ordered food to be delivered, after 1 hour and 30 minutes of waiting they cancelled the delivery with no reason.

Great for the buffet mid week. Always something for everyone and the service is great.

Lovely visit at lunch time. Jordan and Elizabeth both very attentive to us and the buffet was great. Never had a bad experience here. Always recommend.

Order didn’t turn up they can’t track the delivery drivers so wouldn’t recommend there delivery service.

Service is always second to none, everyone is very welcoming and polite. The best Pizza Hut I've used by a long way!

Me and my partner come to cortonwood occasionally for a pizza hut and the food is always great, today we had a tiny misshap with our pizza. however, Megan was quick too help rectify this and went above and beyond every step of the way. She not only was extremely professional she also took time to get to know us and entertain our baby all while serving a very large party of children. Also thankyou to liv and Jordon for sorting out our order. What a great bunch!

Had a bad experience with Domino's where they refused to serve me with a gluten free pizza! So ended up at pizza hut in cortonwood and it was lovely. Served by Meg and she went out of her way to make our experience extra special due to our bad evening and due to having to wait a little longer than advised for our food. Meg was very polite and bubbly and even helped me to the car with the food :)

Excellent staff, we were the only patrons but they still put in full effort, brilliant to see Shame about the people doing handbrake turns in the car park

Was served by the lovely Megan today who was so welcoming and helpful, pizza was delicious aswell! will be returning

Everything went well, very welcoming, lovely food as this was mine and my girlfriends 2nd visit. Lovely atmosphere also, friendly staff, very clean restaurant, will definitely be back again

Very easy to order using the app. Staff very friendly thank you

Brilliant, friendly service! Food was nice and hot! Very yummy too!

Have been coming to this branch for years and the service is always brilliant. All the staff are great but have to say Elizabeth is a credit to the firm! We travel to come here as its always been better than other branches 👍

Elizabeth and Gemma were great.

Long time since we visited a Pizza Hut but glad we did on this occasion. Food was great as expected and the service was to a high level. Worth a visit for a change TWYN

We come in here regularly and things are usually good. Tonight there is a weird atmosphere between staff. No one has asked us if our food is OK it feels like we are sat in someone's living room when there has been an argument. A rotten strange atmosphere. We won't be coming again.

Great food and fab service. Elizabeth was friendly and chatty, thank you! 😊

Food was lovely Staff member Elizabeth was excellent askin if we was ok , was food ok of we need any think she went above and beyond refilling are drinks ect we been a few times and Elizabeth as served us she all ways welcoming

The service from Elizabeth was fantastic as usual. Real asset to the company. Thank you!

Great food and great service, thank you Elizabeth.