Pizza Hut in Bristol, City of

Came as a party of four, restaurant was quiet, food arrived promptly, Georgina Charlotte were lovely, a nice experience.

Served by Liz she was very helpful and friendly, made us feel at home, Jordan also was very helpful when we had our gift card that wouldn't work on the app, love this location and will keep coming back

Friendly customer service, great variety of food at a good price , no wait for a table

Matt, liz and Jordan are all friendly even while my 3 year old was attacking them with a snake Liz then sat and interacted with my child definitely recommend and will be returning again!

Liz was cheery and very helpful and made me and my daughter very welcome. The pizza and salad were all fresh and well stocked. Will definitely come here again 😋

Liz was very welcoming, bubbly and attentive! What a lovely lady. Food was amazing, love the Pizza Hut buffet, obsessed with the creamy pasta!! Highly recommend xx

Had a lovely time at Pizza Hut today ! My server Liz was so amazing and attentive even spoiled the little one with ice cream ! What a gem <3 the pizza was actually really nice and well cooked today so thanks Matt !! Always can count on Pizza Hut for a food fix !

My family and I visited to celebrate my brother's birthday. The team was friendly upon arrival, asked if we had any allergies and took us to our table. We were advised to use the QR code on the table to order and if we were having trouble, a team member would be able to help. Ordering using the QR code was simple. My only observation is that whilst paying for the meal ordered, the site offers adding a tip. I simply don't understand why you would provide a tip for food you have not even received yet and the only service you've received up to that point is being taken to your table. It seems as the years go on the salad bar choices seem to be reducing, with not much variety compared to previous visits. The unlimited drinks machine dispensed warm drinks, which melted any ice in the glass within minutes. This probably wasn't helped by the lack of air conditioning, which was sorely needed during 20° weather. The mains and sides arrived quickly, were hot and enjoyable. The service after this point I can only describe as disappointingly poor. After being sat for approximately 10 minutes after finishing our mains, a team member finally arrived to start removing the plates and trays. When asked if the remaining food could be boxed up, we received the response of yes, as they would only throw it in the bin. After waiting more than 15 minutes for the team member to return with a box so we could pack our remaining food, a family member took one of the boxes from a nearby stand as there were no signs the team member was returning anytime soon. I would completely understand if the restaurant was busy, honestly I would, but there were half a dozen tables in use if that. Every other table seemed to be waited on except ours. When it seemed unlikely a team member would be approaching our table anytime soon, family members who went to collect their ice cream (only as the bowls were already on the table) had to speak to a passing team member to request the other desserts which had been ordered. I worry to think how long we would have been sat waiting for a team member to approach the table to remove the remainder of the trays before we would have been able to ask for our dessert to be brought out and the box we originally asked for. From finishing the mains to dessert arriving, this took approximately 40 minutes, an absolute joke, when other tables had been served and left during this time. Upon leaving, there were several delivery drivers waiting in the foyer for takeaway orders. Clearly this must have been where the priority was for the team as how else could you explain the lack of service for customers sat in the actual restaurant. Overall, whilst the food was lovely, the sweetness of the dessert just couldn't counter the frustration and bitter taste we left with from the level (or lack thereof) of service. We felt like the forgotten table. Not how we wanted to celebrate a family member's birthday.

Karleigh was brilliant, very welcoming and attentive. Thankyou very much!!

Jordan was polite and helpful !

Will, pizza was great !! Thanks ☺️

Always quiet in here. Friendly staff. Always helpful. Buffet can sometimes be a bit sparse. The kids Always enjoy it here.

From the moment we walked in our server Bella was so polite and helpful and made sure everything was good for us

Bella was very polite and helpful, lovely service

Server Bella and pizza chef Matt . Fantastic food and service thank you

Megan is a fantastic server. Nothing is too much and she's fabulous with the children. We come knowing she will be there. Huge asset to the company

Staff were wonderful and so polite

Liz was really helpful and friendly amazing pizza as always

We come here regularly and the staff are brilliant. Bella was our server today and she was friendly, chatty and attentive. The food is always delicious too

We had the buffet lunch and Liz was our server. Very kind and friendly - even topped up my drink for me when I went to get my ice cream which was something she didn’t need to do as it was a buffet/help yourself lunch.

Couldn’t recommend this place enough for service. Absolutely amazing and food was hot and lovely too. Liz was absolutely amazing from the second we walked through door she couldn’t do enough for us. 10/10

Had the pleasure of being served today by a lovely lady called Liz Very friendly lady To say it's typically a self service type of restraunt, she couldn't have been more helpful... offering to go and refil my drink close to empty, great service without being too impeding. Very pleasant experience and would happily come again , I've had worse experiences at more "premium" restraunts in my time.

Came for birthday meal, server Jordan pleasant, helpful, especially when we were trying to place order. All food well prepared by Matt & Megan. Very tasty 😋 would come again

Special shout out to Liz who was so helpful and friendly, filling our drinks up for us so we didn't have to get up as we both had babies with us ☺️ very attentive and lovely lady thank you so much x

Came in for the buffet to celebrate my wife’s 35th birthday. We were served by Megan, Ruby, and Jordan, and the chef was Matt. We had a great time — the staff were brilliant, had a good laugh with them, and the food was excellent as always. Thanks for making it a fun visit!

Excellent service from Liz, pizza by chef Matt was good too

Great experience today. Great service and great food. Thank you to Liz for making sure everything was OK and helping when needed. And well done matt for the buffet and the kids pizza

We were served today by Bella who was lovely and friendly, she interacted with my little boy and came over to check everything was okay with our food! It was fairly busy but Bella was very quick to clear our plates once we had finished Had a great time and will definitely be back soon

Lovely place with brilliant friendly staff, food was fast and delicious. Megan our server was very helpful and polite. Highly recommend.

A warm and friendly greeting from Bella, straight away acknowledging my nephew and engaging in conversation with him. The restaurant is online ordering using a QR code but due to issues with my phone I couldn’t get online. Jordan straight away came over and checked on us, and suggested stepping outside to load the website, I wasn’t wanting to do this as my nephew was becoming agitated, Jordan was more than happy to take our order, chatting with my nephew as he did. Throughout our stay we were checked on, with Jordan being super friendly with my nephew. My only mild complaint was there not being any of one of the pasta types out - that being said we did come in at 2:30 for the buffet which closes at 3, but with a 90 minute slot I would have assumed the food would continue being put out until 4? Nevertheless, we’ve both had a lovely time and plenty of food that was delicious and fresh. A small bit of advice for something that would help would be labelling each salad dressing specifically Had a great time and no doubt my nephew will want to come back to play the ‘eat more than you’d pay for on the normal menu’ game

The food was of good quality. The service and the help from the waitress was excellent. Good value for money help to make the experience even more pleasant by the help provided from the waitress LIZ 10 OUT OF 10 Philip n Carole

Lovely staff so kind and helpful bella and Gemma

Absolutely great experience! Liz was our server! She super and very attentive!

Lovely lunch here today. Extremely good service by Liz! We ate in the restaurant and the food was well fresh with plenty variety. Thank you x

Liz was our server and she went above and beyond to make sure we were well looked after. ☺️

Food was lovely fast service and liz was very helpful

We’ve had a lovely experience today. A waitress sat us down and explained everything and brought over some glasses once we had ordered. A waitress called Liz was lovely, asking if we wanted any sauces, any refills, if we wanted plates taking away. She then did us a drinks refill whilst we were eating. She was smiley and very attentive 😊⭐️

Liz was absolutely amazing she deserves a raise

We have been served by Liz a few times she is absolutely brilliant, so polite and always makes a fuss over the little ones. Nothing is too much trouble for her.

Excellent food & staff all staff were very friendly. Bella our server was great, nothing was too much to ask. She was great with my 2 little girls too. We Will definitely return when we fancy more pizza!!

Georgina’s service was absolutely amazing, so so friendly and made sure everything was perfect for us, thank you so much :))

Had a lovely dinner out with the kids today, Liz was our server and she was very friendly and chatty. My only complaint is they don’t do vinegar, I like vinegar with chips 😂 get some vinegar it’s only cheap! Other than that was lovely

Had a fab experience, food was amazing and Liz our server was super lovely, polite and helpful. Thank you x

Amazing service from the staff, bella was super friendly! Always aroubd if we needed assistance. We had the buffet and would highly recommend. Fresh pizza brought out often. Thankyou bella for lovely service is doesnt go unoticed

Lovely pizza 🍕 great service from bella. Will order less next time tho lol

My husband and I took our 1 year old for some tea here after some shopping. The manager greeted us and was friendly and helpful, getting the door when I struggled with the pram. We were served by Felicity. Felicity was friendly and kind with the baby throughout - even laughing and playing when she brought him his pudding. She was kind and helpful, and kept the area we were in tidy and running smoothly. Overall a really lovely visit - thank you 😊

I picked up a takeaway tonight. The service was quick and very friendly. Unfortunately my car broke down and I ended up being stuck in front of pizza hut until I managed to fix the car. The staff were absolutely fantastic. They gave me a free drink and once I managed to fix the car, the manager arranged for fresh pizzas to be cooked for me as the ones I collected had gone cold. None of this was the fault of pizza hut and I really appreciate the care that all of the staff showed me. They all went way above and beyond what they needed to do and I'm very thankful for their kindness. What a fantastic place with a fantastic staff team Thank you so much.

The food was delicious, we had the buffet and everything was amazing. Our server liz was lovely, very helpful and catered to our needs perfectly! Thank you liz!

My grans favourite place to eat, we come pretty often and never had a bad meal. Bella and Tyler served us when we came today and they were super friendly to her and helpful

Always such a lovely meal and atmosphere, waitress Liz is always amazing and goes above and beyond to make our meal and experience the best.

Great experience, came a little further out for a treat and it was well worth it compared to our local. The service (by a lovely Liz) and the rest of the team was the best we’ve ever had, food was hot and fresh. Couldn’t ask for more, the staff couldn’t do more for you.

Liz was super attentive bubbly chatty and helpful, first time visiting for a long time and I’ll def come back soon

Really lovely food, Liz was a great waitress super helpful and very bubbly.

Always good for a buffet and Liz the server was amazing as always

Very over priced. The pizza was so dry, it was like eating dust. Wouldn't never eat here again

We had buffet meals and the food was tasty and hot. What more can you want. The thing that stood out was our waitress Liz who was kind, friendly and attentive. She was more than happy to help us with drinks and efficiently clean out plates.

Greeted with a friendly smile. Shown to a table. Server Liz was very helpful, thank you

Bella who served us was brilliant, really friendly and efficient, thank you! Plenty of varieties of tasty fresh pizza throughout the lunchtime buffet. Really good value for money.

Liz was our server today, she was very helpful and polite, fast service and fresh food. Overall a fab experience at Pizza Hut and great service from Liz!

Really friendly staff been there a few times now good value for money always pizza there no waiting am sorry but I forgot the lady that was there 2day she is a asset to the company lovely lady I no she has been there along time she used to work at the one in park gate Rotherham will definitely be going back

Today we went to the buffet the food was always fresh and hot. We were greeted with a lovely smile and shown to our seat and our server Liz was fantastic and really looked after us and everyone in there. Overall we had a lovely time thank you very much

Nipped in today with my girlfriend, the staff were very welcoming from the get go, Liz was our server and from the start she helped us decide which deal would be best for us, she even offered to refill my glass of Pepsi max which I happily obliged. Overall a great place for food and drink and would recommend to anyone.

Visted today for the buffet, they was quite busy but to say how many tables they was straight away to take mucky plates and keep the area clean! Liz was especially helpful, and very polite! Thank you🫶

Staff are great, Bella was really attentive and pleasant

Liz helped us today as our server. She was bubbly, helpful and cheery. Food was excellent, hot and lots of variety. Not too busy at lunch time either.

Fantastic service from a lovely lady called Liz today. First time Iv been here and will definitely be coming again. The food was nice and the kids also enjoyed it.

Excellent customer service. Liz was very friendly and good with kids

We have just been for food here, and this review is based on the service of Bella which stood out the most. Bella you have a very gentle and kind genuine approach to your job, and you have shined so much. I dont usually write reviews, but you deserve the recognition for your attentiveness. Pizza Hut you have a gem here.

Thank you Liz for being friendly and for refilling my water and offering desserts.

Quick service. Liz was lovely ☺️ went out of her way to give top service ✨

Will definitely return. Liz was helpful and ensured our stay whilst we ate was great. Good with our young daughter. Thanks Liz.

This is our local Pizza Hut and whenever we dine here we always have a great experience. Liz who helped us and was fantastic interacting with our toddler. She is a credit to the brand

Our children love Pizza Hut, especially the buffet and ice cream factory. Very accommodating staff for our autistic son needs, friendly and helpful

Food good Service great , server Liz amazing !

We came here and Liz and Gemma were very helpful. Liz couldn't do enough to help. Thank you

Served by liz who was very friendly and polite

Great value for money and fantastic customer service from Liz ! Credit to the company

Lovely friendly welcome from server Liz, great atmosphere. Great fresh and tasty food

Just popped in for buffet lunch, lovely waitress Liz very helpful and friendly. Pizzas were nice they even cooked a goat cheese one for us to try. Salad bar not as much on it as there used to be. Nice visit would definitely come again Good value for money x

Bella and Jordan were top tier here today second time visiting recently and loved it friendly atmosphere and amazing food love the pizza hut and love it here

Had a great buffet lunch today. Bella and the manager were lovely, really friendly and helpful. The manager had a chat with us about a recent holiday and they were both fantastic! Thank you both for helping us with the holiday blues x

Elizabeth Couldn't have be more helpful.

Welcoming, attentive staff. Would definitely return. Food good as always, buffet good value for money

Absolutely outstanding service from Liz and Jordan. Completely helpful and understanding with the technical issues they faced but they were still able to sort our order out quickly. Very cheery and approachable staff. Thank you for everything x

Liz was a lovely server. Very accommodating and had a lovely meal

Place is clean. Bella is lovely always smiling and happy to serve (I'm in quite often). The salad bar is great. Jordan is the pizza dude for sure! Love it there!

Very friendly staff and quick service. Liz was lovely. Thank you for a lovely meal as always

Been to this pizza hut a few times and have had nothing but great service from there staff, been in today and Jordan greeted us at the door with a friendly hello and gave us a choice of tables. And made sure if we needed anything throughout our meals. Liz as well gave exceptional service, asked if we needed anything and provided it if we did. She also engaged with our daughter made her smile and laugh. Liz also packed a small little takeaway box for my daughter which for me was above normal service. Top service from all staff, not to mention food was grate aswell.

Great service, great food. Server Liz was great

Lunch for a treat. Great selection of salad and pizza, the pasta was lovely. All hot and Fresh. Gent hosting lovely and polite and Liz on table service polite, attentive and overall lovely we will be back

Was greating when walked in and told me could pick any table. Was asked if we wanted any dips or just give them a shout if needed any help. Food was really warm and nice. All staff was nice and friendly. Thanks bella and jordan

Staff are amazing and very friendly and helpful. They will even refill your drinks from the drinks machine if they notice they are empty or getting low. Pizza was always hot and well made, pepperoni pizza only lasts a few minutes so maybe they should do 2 at a time. There is a wide selection of pizzas available though.

The atmosphere is always pleasant. We were greeted with a smile and seated promptly. The tables were clean, and the salad bar was spotless and fresh. Our server, Bella, was very polite and friendly.

Only been twice but amazing each time. Food is always served quickly and it’s delicious. Shoutout to Bella, fantastic young waitress! Only thing I will say is if you order a lot of food, the table space is very small for it all but other than that all round great place!

Food is always banging and we Love Liz she is the loveliest lady ever always makes our trips to pizza hut even better 10000% recommend

The food was nice fresh and hot and was served by a nice friendly lady called liz

i was very dissapointed, i took my grand daughter to the cinema on sat 4th of jan i promised her pizza in pizza hut after, we were greeted by a young waitress and shown to a table, she muttered use the app to order, i asked if she could take my order and she said she would be with us shortly, after 15 mins no one came so we left, service was shocking, so we went next door to be greeted seated and enjoy our food.

I am not usually a huge fan of Pizza Hut's that I have visited across the country, but I was more than pleasantly surprised by my visit for lunch here today! First and foremost, our waiter, Liz, was the most welcoming, hospitable, and friendly waiter I've likely had! Phenomenal service: she even offered to top up our bottomless drinks for us as we were seated as a group at a round table which can be awkward to individually get up to do so. Really appreciated, especially on a busy New Year's lunch service! The food was also excellent. In particular, the spicy goat's cheese pizza and the chilli honey chicken bites. A wonderful pick-me-up to start 2025! Thank you Liz and the team, we hope you have a brilliant New Year!

Pizza hut employs mainly young people. Great to get our youngsters some work experience. It is expensive for a family when you consider the food available. Let say whilst kids like Pizza, adults may want something better. Anyway Cortonwood; music level was great, we didn't need to turn it down. Ordering 'on-line' is not for me but they do take orders and payment at the table which suits me grand. Cleaning could be better. There is alot of 'food bits' on the floor under tables. Table prep. could be improved. More senior (experienced) staff on the floor would be positive. Attention and 'service' is great face to face but it is clear to customers that we are being talked about and ignored if we need assistance. Some customers are not ideal and can be rude. We accept that and don't enjoy their presence either to be honest but please don't treat all your customers with this 'hidden' attitude. I think because I don't feel 100% happy when leaving, it takes me quite a while to return, at the kids insistence. I hope this helps.

Visited on a quiet Sunday evening, with barely any customers. Asked kindly if we could be seated at a round booth. At the point of asking both round booths were empty. The waitress refused to seat us there even after asking politely multiple times. She said a larger party may arrive. No one arrived after us and the 2 booths remained empty all evening. A frustrating and unnecessary experience because of one individual waitress who refused to show initiative and read the situation. Won’t be returning to this particular restaurant again. Attached is a video of the restaurant as we were leaving…well done.