Based on 430 opinions finded in 1 websites
Based on 430 opinions finded in 1 websites
Nº 315 in 682 in Sunderland
Nº 59 of 107 Other cuisines in Sunderland
Opinions
First time here won’t be the last Had breakfast which was quality then went to the bakers and butchers and bought loads of stuff. All staff really friendly and professional. Totally recommend this place .
Guide24314020928 . 2024-10-15
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Travelling through on our way to Scotland. But meeting a dear friend enroute. We met here and as a local she suggested here. It holds up to everything people have positively said about it. Great food, great customer service 👍 and atmosphere. 5*
Mary . 2024-10-12
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Been a few times due to the location after a walk but just can't really get away with it. Have family and friends who love it but the queing system is so chaotic, food is just okay and l, last time we went, we had to sit in the poly tunnel due to having a dog and outside area being full and it was so dire.
PPLE593 . 2024-10-05
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Car park quite full and it was very busy, seated quickly, staff friendly, food came quickly and couldn't fault it. Extremely reasonably priced and will definitely call again.
jackie s . 2024-09-25
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Usually drive past because car park is normally choc a block. This time managed to get a space. Have been here a few times over the years and have never understood their queuing system. It all feels a bit chaotic and noisy. Quite quick service, coffee was nice, panini was quite soggy. Nice butchery and bakery, very few plants now for some reason. Quite disappointed really.
John O . 2024-09-21
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First class food at a reasonable price. Good desserts. Staff who are friendly, helpful and well organised. Thoroughly recommend breakfasts and lunches. We have been 10+ times by ourselves, with family and friends.
David W . 2024-08-02
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Visited after Herrington parkrun to sample their scones. We arrived 10.30 was a queue of around 20 people , however plenty tables You queue and pay then wait seated for food to be brought to you. It did take a while for the scones and two hot drinks to come so best not to visit if in a rush. Service was good, staff friendly, lovely atmosphere tables not to close together. Menu was good / reasonably priced. Scones were nice and we asked for them to be warned which wasn’t an issue. Lovely freshly made milkshakes you can take home from the farm shop area to and plants / fruit etc for sale (we ran out of time to browse) Added bonus of a walk to Penshaw monument before or after so you could spend few hours here.
Top C . 2024-07-20
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Lovely to sit outside when the weather allows. Good selection of food, although some of the specials had finished when we got there at 1.15pm. Only 3 stars though because the pastry on the pie and quiche that we had was soggy due to being microwaved.
Thornbridge . 2024-07-17
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Visited over the weekend for a late lunch. It is always really busy, especially so on a sunny day, however the staff always do their best to get you seated and served as quickly as possible. I opted for the lasagne, which was amazing, the homemade chips are always a huge hit! The portions are pretty big, but it’s always worth making space for one of their cakes, I had lemon on this occasion and it was unreal! Forever a favourite spot ☺️
AUDS MC . 2024-06-04
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l had the full breakfast the ingredients are excellent my friend had homemade soup and she love it staff are very well organised
Jacqueline bray . 2024-05-29
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Home made pies; both variety and taste are always amazing. Credit to whoever makes them Lasagne, not at all for me. No taste except tomato; home made chips however are a must! Cakes; Kinder Chocolate Cheesecake, tasted purely of double cream with stale lumps of kinder Beauno on the top. Bought two portions at £4.50 each…….for that price you expect the beast. Addressed the issue with a lovely staff member; as all 4 of us felt it was an awful attempt at cheesecake. That said member of staff was then made to come back to us and stated “have spoken to the boss, who said we have sold a lot of the cheesecake, and haven’t had a complaint so because of that we won’t refund you.” So basically we were wrong, and it’s tough. Having been a customer at penshaw for over 20 years; we will no longer either visit or recommend. Exceptionally bad customer service
EmmaLB1302 . 2023-11-02
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….. and across the road from Herrington Country Park (and Lilys tea shop) sits Penshaw tea rooms. With plenty of parking, the tea rooms are supplemented with a Bakery, Butchers, fruit and veg shop and outdoor garden plants, statues. The goods on sale look great as far from supermarket goods than you can get. However, you pay a premium for what you buy. The tea rooms were busy so it’s popular but we decided to take our bacon home and make our own sandwiches and save the prices of the tea rooms. Butchers and bakers are quite small, ramps are available for people with mobility issues and the staff were friendly.
mukhasben . 2023-10-21
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The food is all home made, pies quiche fabulous chips, breakfasts, cakes & scones. The only thing I find expensive is £1.80 for little bottle of coke, lemonade. There is a bakery lots of choice, & a butchers all grown at the farm, a veg stall, plants & milk machine for flavoured milk. You can sit outside (with your dog) undercover or on picnic benches
Bren1962 . 2023-10-03
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We popped in for lunch having climbed the hill to view the Penshaw Monument (it's a fair climb!). Extensive menu, super large helpings and delicious food. I had lamb and mint gravy sandwich, which came with salad, coleslaw and crisps. I have to say that it was the first time I'd had gravy, salad and coleslaw together, but somehow it worked. The lamb was tender and perfectly cooked, by the way. My partner had a quiche and we shared some chips. The pies looked really good and the various cakes and pastries even better.
BobYork . 2023-08-31
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Breakfast and a brew. Both lovely, no complaints the bacon was so thick and the sausages outstanding. Friendly, efficient and enjoyable. Will definitely be back to the bakery and butchers too! How shopping should be...
Sarahscrans . 2023-08-05
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I visited with my youngest son (age 13) on my most recent visit.we absolutely love it here.We usually have a walk around Herrington park then up to penshaw monument then here.We love the food and cakes.The banoffee slice is my favourite,The homemade quiche is amazing too.food and desserts are large portions and always very well presented.Staff are always lovely and very helpful.We highly recommended a visit.After visiting the tea room we usually take cakes home from there bakers just outside,then my sons love that there’s a place we’re you can purchase flavoured milk.once you’ve bought it,it’s cheaper to have your penshaw bottle refilled.Then there’s plants for sale,which I love from here.I’ve had some amazing specimens.In all an absolutely wonderful place to visit
thecatsmeow2013 . 2023-07-22
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I went yesterday with my daughter, for tea and cake. The tea rooms were busy but no more than usual and we placed our order and got seated without having to queue. But then it took 40 minutes for the order to arrive and by then we were both fed up with the wait. The front of house lady who’d seated us brought the order to our table and I told her I’d been about to leave because I felt 40 minutes had been too long to wait. She was quite offhand, her reply was, “Well , we were busy”. I said I appreciated that but it has still felt like an excessive time to wait and her reply was “You should have said, I’d have given you a refund”. What would have been better would be if they’d said when we first went in that there would have been that length of wait, then we could have chosen whether to wait or not. I’ve been going there for ten years now and this isn’t the first time they’ve been fairly rude if I’ve felt something wasn’t right - customer service definitely needs improving. Also in need of improving is the ladies toilet - there was no hook in cubicle door to hang a bag on, the flush button was broken and there were no paper towels, just a roll of toilet paper on the side of the hand basin. Given that the bin was full to the top with the toilet paper it looks like there hadn’t been hand towels there all day. Penshaw Tea Rooms do charge top dollar and the food is lovely, but there is definitely room for improvement, yesterday felt it was really all just be about profit for them. Luckily Love Lily have opened a branch up there now so the Tea Rooms don’t have the monopoly anymore, we’ll be going there next time.
catherinegatt . 2023-06-01
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I went early in the morning because it gets too busy and a queue. I had a breakfast and a coffee, it was not cheap but it was very nice.
Steven B . 2023-06-01
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Beautiful, best breakfasr ever all fresh produce and grest flowerand plants too. Nice staff and lovely caks shop
kevbarker08 . 2023-04-30
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Came for lunch with my sister for her birthday after being recommended by work colleagues. Found with ease, ample parking - a little dismayed at the queue for a table inside (would have sat either in the garden with a view of the monument or in the covered courtyard but it was too cold and drizzly) but the queue moved quickly and it gave you the opportunity to look in the displays cases with that day’s offerings and we were spoilt for choice, my sister had salmon quiche which was served with jacket potato, salads and coleslaw and I had the best corned beef and potato pie served with proper homemade chips we were stuffed when finished but still found room for dessert, couldn’t make our minds up between the Bakewell tart or the caramel chocolate tart so we bought one of each and shared having half caramel chocolate and half Bakewell tart and boy where they delicious.
Tracey A . 2023-04-26
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Fabulous tea room , with the best staff . We had a lovely skinny latte , accompanied by the the most delicious peach Melba 🤤. Thoroughly enjoyed , literally spoilt for choice of savoury and sweet treats .
305leannea . 2023-04-24
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Can praise this tea rooms enough. We went for breakfast today and from going in to coming out the service and food were excellent. After a little mix up ordering breakfast (my fault) they put it right and couldn’t have done more to help. The staff are all customer focussed and can’t do enough to accommodate all requests. The food and coffee are delicious and if you can’t squeeze it in while you’re there you can buy everything in the on-site shops and take it home. Great experience and a team to be proud of.
Missag17 . 2023-03-31
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We ate here back in August on the recommendation of friends. We had two Chocolate Scrapyard Cheesecakes, chocolate milk and banana milk. It was relatively cheap compared to pub/restaurant desserts. We paid £12. However, the cheesecakes didn't taste quite as good as they looked and the milk was nothing special. The pies/quiches looked like they would be good.
cngj . 2023-03-22
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Standards are slipping ! Prices increasing and the quality of last visit disappointing. The fruit scones had nothing in the middle- looked like currants had been stuck on the outside only . May have been from the day before .
Geoff m . 2023-03-19
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Lovely place , gpod quality food and drink so inpressed. Professional service and prompt service. Cakes are so nice, soups, scones just really lovely home made food
P109ZFamyp . 2023-03-18
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Busy as usual but if you’re prepared to sit in the poly tunnel then there’s always a seat and no waiting! It’s warm and dry and I’m always happy to sit there if the tea rooms are full. Ordered the usual coffees and added a...
foxyfoxy1 . 2023-03-10
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Ladies toilets are a disgrace both of the toilets are shabby the flush button on both toilets are missing and there is only a screw sticking up to press. There are 2 sinks to wash your hands one tap is so loose it spins round...
Susan W . 2023-02-21
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As a regular visitor to the penshaw tea rooms it was a great disappointment to find a Black hair baked into my caramel slice. I immediately took it back and got £3.00 back from a staff member. I was told that the baker would be...
59sam . 2023-02-20
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Having travelled the world professionally & eaten & fine dined often. As Keith Floyd described me as a Gastronaught. I found a great secret under Penshaw Monument. ! Penshaw Farm Shop Butchers & their bakery. It was a Christmas visit. I pre ordered a Turkey...
N4038GRdavidw . 2023-01-07
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Staff went above and beyond to make it an extra special day for Hugh and his friends. Food, especially cake was thoroughly enjoyed by all. Hugh adores the monument and takes thousands of pictures of it. He has a few to sell which are available...
T6069UWjuliem . 2022-11-17
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We visited as a family and had lunch which was totally acceptable, what makes this place special is the selection of beautifully made cakes, very generous portions and very fresh, the coffee selection is also good. Perfect place to stop for a cake and coffee....
Bennettbrian . 2022-11-05
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The service was as always fab. The food excellent...highly recommend here as a must stop and eat!! The pea and ham soup was thick and full of ham.
397gilliana . 2022-11-01
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My wife and I called in on Friday 21st Oct 9-30am ordered two Amercano coffees and two sausage and bacon sandwiches, the two coffee's arrived at at our table followed a few minutes later with another two coffee's and our sandwiches, the sandwiches were very...
holidaybob10 . 2022-10-22
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The manager/owner was very rude and had a terrible attitude as we were sitting outside with the dogs on leads and he said our dogs were on the table which they weren’t they were on the floor it was appalling the way he had spoken...
640abbieg . 2022-10-10
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Went to PENSHAW FARM today for Sunday Breakfast and discovered the Best breakfast around and the Loveliest Staff and Service all in a Wonderful setting. Coffee was Good and Honest too. Then I discovered the Butchers Shop which displays the Finest meats I have seen...
parklandm . 2022-10-09
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Popped in for coffee and cake with daughter and grand son produce looked lovely and was served by a not so welcoming lady at the till who struggled to speak a friendly word We opted to sit outside as grandson is very energetic and struggles...
nicolabC2320IP . 2022-09-17
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Always super tasty, fresh food! Get there early if you are going on a weekend as it does get busy but I've never failed to pick up my favourite peach melba just yet! Would recommend to anyone visiting.
ashvillelemon . 2022-09-16
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Food was amazing, no complaints! But the girl who was on the till was so miserable and rude. When we asked her if there was a certain cake, she looked at the fridge and said “well that’s what is says” really bluntly. What happened to...
BuzzLightYear007 . 2022-08-31
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Visited on a very busy Saturday. Cakes and butchers looked nice. Husband had a hot beef and caramelised onion sandwich but he couldn’t eat it as it was extremely sweet and not right for a sandwich. I had a coronation chicken sandwich, which was lacking...
PTW7 . 2022-08-27
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A friend and I met for cake and a catch up. The only fault I could find was that there were too many amazing cakes to choose from.
Rach979 . 2022-08-24
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Called in for take away hot drinks, this has to have been the worst I’ve ever tasted. I’m sure they forgot to add the coffee, however, the latte and mocha were no better.
722debbied . 2022-08-04
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Purchased two sirloin steaks which cost about £14 cooked them quickly but the meat was tough and not much taste. Rang to complain. The manageress asked me to return them. I explained we were away on holiday but I could bring in my receipt on...
surich . 2022-07-13
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Having arrived with kids and seeing a queue we thought this might be a bit of a,hassle but couldn't have been more wrong. A wonderful lady showed us quickly to a seat and her helpful friendliness quickly relaxed us. The queue (which one of us...
oldmother . 2022-05-06
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We got to Penshaw monument. It’s a lovely location and really friendly members of staff. Georgia managed to make our day with her positive outlook and brilliant service. We will be coming again because of her!
James S . 2022-04-03
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Worth a visit. Lovely coffee, good food reasonably priced and friendly and helpful staff. I can understand why people return regularly. Combine your visit with a walk to Penshaw Monument to work the calories off.
Doncorn_13 . 2022-03-29
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Visited this morning , the breakfast was outstanding. The team welcoming and friendly. The latte was well made . I cannot wait to return.
NN19761 . 2022-03-13
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The reason people line up out of the door is because the food / service / price is so fantastic here ! £8.20 for quiche salad and chips. Huge portion, everything home made and fresh. Everything tastes and has flavour unlike most cafes that produce...
holidaytimeforannie . 2022-03-12
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We stumbled upon this cafe after a long walk. A short wait to be seated but food came out quickly. Food was fresh and very affordable. Would recommend.
814matildaw . 2022-02-20
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Great venue👍👍 On site parking👍 Great food but the coffee flavour is not for us😩 On-site butchers and bakers which both serve fabulous products
John Edward J . 2022-02-06
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Went to the Farm shop to visit the butchers and enjoy a meal in the Cafe. Both were delights to enjoy. The food in the cafe is simple but delicious fare. I had a large piece of Chicke,Ham and Lleak pie, chips peas and gravy,...
dnmtvilla . 2021-12-21
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Lovely place and very nice food. Dreadful coffee. Weak and watery Americano - if it hadn’t been so busy I would have asked for a replacement
Thornbridge . 2021-12-10
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Big thanks to the friend who introduced me to this place; I’ve been four times in five weeks! Whatever I’ve had - panini, quiche, bacon sarnie, pudding or cake - has been, without exception, freshly made and absolutely delicious. The fact that there’s an on...
SheMag . 2021-11-02
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The Tea Rooms is of a very high standard and their food, cakes, bakery, all excellent. The staff are very friendly and committed to sound customer service. But, I just got back from there, very disappointed and very annoyed. I ordered a chilli cheese panini,...
832ledad . 2021-10-18
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By far the best place for cake! Amazing place, reasonably priced, lovely staff and plenty of seating both indoors and out. Beautiful hidden gem! Would highly recommend!
samtuck79 . 2021-10-03
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We have visited the tearooms since they first opened and have always been avid visitors. Today’s visit however has resulted in us making the decision not to return. My 10 year old granddaughter who is autistic and has a uni lateral hearing impairment tried to...
sheila6do . 2021-08-31
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Called in to buy meat at butchers and get a takeaway cheese scone. Visit every couple of months or so, last time was May this year. When given the cheese sciences asked for £2:40, I queried this but was correct. Said last time I was here it was £1:10 or £1:20 - she said yes but the scones were smaller then. I don't think it was smaller and certainly not half as big as the one I bought today. So double the price in just over 2 months. Can understand businesses needing to make the money back after covid, but doubling the price, disgraceful rip off, won't be going again to this tearoom, cheaper and better alternatives, Gillies and the Elm Tree to name a couple.
ianjD8091HB . 2021-08-17
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Visited with a friend for a coffee and the place was very busy.The setting is nice and atmosphere good, but I do think it's quite expensive at nearly £5 for a coffee and cheese scone. Although they were nice everything is served like a takeaway, so no fancy crockery or cutlery.I called into the Bakery and was barked at for attempting to cross a line I didn't know existed. As a first time visitor I wasn't aware of the queing system.I purchased a peach melba for my other half which was priced at £3.40. It was nicely presented but expensive for what it was. I've just checked my bank account and found I was actually charged £4.10 for it.This is extortionate for 1 cake and annoying that the price on display is not what you are charged.I paid by card and didn't check the card reader, and as you don't get a receipt I didn't know I'd been ovetcharged. Perhaps they charge a fee if you pay by card and it's under £5, but I didn't see any additional fees advertised.I would advise if you buy anything in the bakery you check your change or make sure you check the amount on the card reader.As a plus, my other half said the cake was delicious. In summary the food is very nice but you need to be aware of what you pay.
TyneAndWearColumbus . 2021-07-16
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I met with some friends to walk our dogs and stopped here afterwards. We sat outside in the sunshine and had a drink and a light bite to eat. The chips are so tasty and a must if you’re ordering food! I’d definitely pop back after another dog walk.
Rach979 . 2021-06-06
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The food here never disappoints. The tea rooms are currently only offering take-away for drinks and basics, but the star of the show is the bakery, within the same courtyard. Fresh quiches, pies, bread, baked savouries and the cake selection is phenomenal. No matter how much I’m tempted, I have to go for the Peach Melba every time. Not the cheapest, but you’re paying for quality and the portions are generous.Lots of tables at the front, and now in the courtyard. They have small tubs with water dotted around for dogs. You have to be there before 11.00 to get a chance of being parked and secure a table. Also, with the food being fresh, some lines sell quickly. There are queues, but they go down quickly in the bakery and butchers. Tea rooms staff are friendly, but service is slow, and they don’t always work in order. I waited over 10 mins for a coffee and 2 teas, where as the lady behind me, her order was worked immediately. Another lady was waiting as I first walked in, and she was still waiting when I left, said she had been standing nearly 20 mins for 2 coffees.
TastesLikeDanger . 2021-06-03
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I remember when this was three poly tunnels and a garage selling plants. Over the years, it has improved and now boasts, tea room, covered courtyard, butchers, bakers and fruit and veg shop. All that's missing is the candlestick makers! There is also a good sized car park and of course, they still sell lots of good, reasonably priced plants. Whilst there was plenty of hand sanitising stations, we could not see any QR code to scan for track and trace. It was also disappointing to find the tea room empty, with all the seating being outside. Whilst it was pleasant enough outside, the lack of cups, saucers and plates, with proper cutlery was poor, considering the price being paid. There was no sign of tables and chairs being cleaned and sanitised after use and the appropriate sign being placed upon them. This is not a game of Russian Roulette we are playing and we cannot be blase and leave things to chance. A stringent sanitisation regime has to be in place at all times. Hopefully indoors will reopen along side outdoors and proper crockery and cutlery provided. They appear to have plenty of staff, so no excuses.
holidaymanWashington . 2021-05-24
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Always loved this place for its football sized scones. Expected to be allowed in this week as Boris said we can but no indoor seating, disposable cups and trays and a penny sized scone. Really disappointed. Why no crockery, cups etc. It is allowed now....
321KSG . 2021-05-20
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Great venue Coffee and cakes available as takeaway only. Fabulous farm butchers and bakery Helpful staff
John Edward J . 2021-01-26
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Take out only but the venue boasts a butchers and bakers on siteFabulous meat direct from their farm and a fabulous bakery.The queueing area was being given a cover yesterday so I would imagine that once the lockdown is lifted tables and chairs will appear outsideThe pies and cakes in the cafe are excellent
Mix-m8 . 2020-11-13
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Visited here today (Wednesday 4th October) for a takeaway breakfast for me and the Mrs after her Doctors appointment. Phoned ahead to make sure we could get food as we hadn’t been during the current pandemic. Ordered 2 x Breakfast Stotties at £6. WOW!!Lady took my order and asked me to stand in the Tea Room which is now empty of any furniture with ample space to socially distance!!Then another lady brought my food out to me. Sandwiches in boxes & boxes inside a paper bag. Top class service!Stotties were full of your usual breakfast items although i opted for no mushrooms & asked for a slice of black pudding which they did at no extra cost!WOW..... Im a big lad with a big appetite and it more than did me for the day! Top Quality produce and served in a way that kept everyone safe! What more can you ask for!Although you can’t eat in from Tomorrow (Thursday 5th November 2020) the staff did inform me (to my delight) that they will still be doing a carry out service. Keep up the good work. Stay Safe & Best Wishes to all the staff Thanks
MICK-KLF-1972 . 2020-11-04
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Ordered a bacon sandwich and a latte to take out as no indoor seating area. It came to 7 pound which I thought was a bit over the top. But it did come in pretty packaging and bacon was nice and thick and came in a nice role but definitely not worth 7 pound. Staff behind counter weren’t brilliant, saying they couldn’t hear us because of the masks and they can’t lip read which didn’t create the best experience! However outdoor seating area is lovely , it was a beautiful autumn day and was nice to see the little birds getting their lunch at the little bird feeders . On the way out we popped into the farm butchers got sirloin steaks for tea and stotties with Stilton sauce . Cooked it and it was delicious! Steak so juicy and tender! Can’t wait to try the chicken Kiev’s and chicken kebabs. The bakery is fantastic selling loads of delicious cakes. There’s also a nursery here and wooden statues for sale which add a nice touch while you are queuing up. Was a nice little morning out .
amyjmills . 2020-10-02
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Covid guidelines not followed. No names or contact numbers taken. Only outdoor seating. They have moved tables from cafe to garden area. Tables not being wiped inbetween customers. Procedure go into premises wait in queue to order. Then wait around empty indoor cafe until order filled. Customers then carry drinks/food to outside tables VIA fire exit. Be CAREFUL you might walk into the sign just outside fire exit. Especially when wearing mask and glasses partially steamed up. Warning to customers would have been appreciated. Food same quality as usual. Sadly wont be using cafe again for quite a while.
338sssb . 2020-10-02
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Having visited here prior to COVID on many occasions over the years and never encountered any problems . Decided to eat here today with my friend who I haven’t seen for six months due to her illness. I was so looking forward to it.We did not have a problem with the set up for the food. Where we had the problem with was the attitude of staff in the butchers then the bakery.We didn’t have a problem with queuing outside but the woman had a terrible attitude then the woman at the bakery was even worse with her attitude. She shouted at us to use the hand sanitizer. We were not in the shop. Both myself and my friend are highly intelligent people and clean. We carry our sanitizer in our bags and use on entry and exit.I think if the staff were trained in customer service and spent more time cleaning the tables for customer use as per government guidelines we would not of had to sit at a filthy dirty table with stains all over.I rest my case.A very very couple of in happy customers.
manzanera54 . 2020-09-02
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I have always enjoyed my regular visits to the excellent Penshaw Tea rooms and have been twice recently under Covan restrictions but yesterday the level of hygiene under any conditions was atrocious , let alone when everyone must take additional cleansing and safety measures.The weather was wet and tables were only available in the polytunnel. That wasn't an issue but the fact that in that small area 4 dogs were allowed to roam around the full area without anyone challenging the owners or anyone cleaning after them was disgraceful. One dog actually urinated on a chair leg and another jumped onto the bench and had its paws and mouth all over the table. No member of staff cleaned this afterwards and the owners of the dogs certainly didn't You have a wealth of loyal regular customers. Please don't destroy all the good work and excellent reputation of Penshaw Tea rooms by permitting people to let their animals roam freely
patriciafS3499AB . 2020-08-19
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Called here yesterday whilst visiting penshaw butchers with my friend we only had a latte and sat outside in the picnic area it’s a lovely place with delightful views and the food looks amazing all home made so will have to visit again
lynnylala . 2020-07-17
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Went for a coffee today was so relaxing, and the place is immaculate as we were there called to the butcher's which was lovely got a few things for tea as everything was tempting so will go back on Friday will also try the lovely bread shop very satisfied customer!
rosemary d . 2020-06-22
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we visited penshaw bakery today.i have to say that due to covid 19 the tearoom is only available for drinks to take away but the pies etc served in the tearoom is available from their bakery which is well worth a look.the bakery has amazing bread ,,cakes and scones and pies and are all generous portions.the butchers is also open and the plant nursery.social distancing measures are in place and the staff are doing an amazing job.they are open from 8.30 am until 3 or 3.30pm.they no longer take phone orders as they can,t keep up with the demand.tip if you can go early as this place gets buissey.
Karen G . 2020-06-09
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This is one of those places that has just got better over the years.Long before the tea room was opened it was always the go to place for plants and garden essentials as there was always a friendly aura about the place without the hard sell.Now that the tea rooms are opened it is one of the best tea rooms in the region in my humble opinion.The selection of home cooked goodies on display from pie to scones to sumptuous cakes and all unbelievably good.The service is outstanding and is the same every visit with all staff so very friendly and helpful - with nothing too much trouble.The separate cake shop is fabulous and you literally do not know where to start or which cake to choose such is the selection.The butcher shop is outstanding with a great selection of home reared meats and sausages - with the black pudding being my particular favourite.All in all it is outstanding - and if you have not been yet - ask yourself why?
Stewart B . 2020-03-20
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Was here Saturday with my daughter place was very busy but we didn’t wait too long I had quiche and salad daughter had corned beef pie they were delicious melted in your mouth the staff are lovely and friendly we didn’t have a cake but they looked amazing will definitely go back to try them
lynnylala . 2020-03-08
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Often visit here. The food is always very tasty with good portions all home made.The staff are all friendly and helpful. Plenty parking and ideal for disabled.
davidw66660 . 2020-03-08
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Absolutely beautiful, the toasted breakfast wrap is just delicious, and top notch service from All the staff
l24697 . 2020-03-05
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Enjoyed a lovely steak and ale pie. Long wait for table, however well worth it. Very busy venue. Would recommend.
Dreamer149397 . 2020-02-27
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We went there for a meal we were shown to a table for two we ordered the pie with potatoes and vegetables the meal was excellent and the dessert was delicious the staff were friendly and polite
fisherman890 . 2020-02-12
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Called in for a bite to eat on our way back from hospital & we weren’t disappointed. At first glance it looked really busy & we were worried about getting parked but we managed to find a space. On entering the cafe the staff immediately found us a nice table & took our orders. There was a little wait for the food but well worth it. The quiche was superb & the little picture of the monument stencilled tonto the piping hot coffee was a lovely touch. Thank you for making us feel so welcome on our first visit we will definitely be back.
Seasidegold . 2020-02-02
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Our favourite go to place great for breakfast lunch and coffee and cake. Always busy friendly staff and a great range of home made produce. Love the butcher's and bakery for take away produce after the cafe.
G5493EEstevem . 2020-01-28
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Inviting warm easily accessible even with wheelchairs. Freshly prepared, reasonably priced tasty food. Plenty of choice hot and cold beautiful really fire in the winter, friendly staff fab views of the monument. Easy parking and plenty of interesting relaxing walks on the doorstep. Those with children will find a park right across the road and plenty of space to run around
Melanie N . 2020-01-23
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After the walk we went to the tea rooms for lunch the meals were excellent and the dessert the biggest piece of cake which I struggled to finish the staff were friendly and polite
ALAN R . 2020-01-02
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Such a lovely tea room. Real fire and amazing food. It was very busy when we arrived and we waited for a table for 4. The staff were excellent. Always very aware of each customer and caring for their needs. The food was delicious. We all had drinks and cakes and couldn’t eat all the cakes. The tea room is a lovely place to go for savoury or sweet food. They also have a butchers and bakery next to the tea room. Thank you for your excellent service.
Sarah N . 2019-12-21
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I have walked, cycled and driven past this tearoom hundreds of times, without crossing the threshold. Definitely a mistake… I had a breakfast which was freshly cooked, had good quality ingredients and all of the items I would choose for the ‘perfect’ breakfast. The staff are friendly and the coffee decent. However, the place has more to offer. I knew there was a nursery associated with it, but I didn’t know about the butchers and deli. In both of these separate buildings, the food looked equally as good as the tearoom. I will definitely return.
collavfc . 2019-11-23
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Down from Scotland visiting family. Googled this place to try for breakfast. We were not disappointed. The food was excellent and the staff warm and friendly. Nothing was a bother. Coming back tomorrow for lunch !!!
Julie B . 2019-11-16
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Called here this morning for a coffee after walking the dogs I didn’t have anything to eat but the food looks amazing especially the cakes there is also a butchers that sells the best meat in Sunderland and a bakers which has cakes that are out of this world the staff are lovely always helpful and friendly
lynnylala . 2019-11-14
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Fantastic tea room and this is proven by how busy it gets. It can take a little while to get seated but the staff do a fantastic job in making tables available. Great range of savoury hot and cold food with locally sourced ingredients used. The service is always great, very friendly and very chatty too. The cakes...these should be on a MAN V FOOD challenge because they are HUGE with a capital HUGE and delicious too. The log fire that roars in the middle of the room is a great feature. We love popping in and the experience is well worth the few minutes wait.
Michael A . 2019-11-12
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Very busy had to queue for a table which I don’t mind as obviously very popular. Food lovely, but service very poor unless your a regular you receive second class service, moved from a window seat twice as saved for clearly friends of the waitress who moved us, if you going to do that don’t make it as obvious, will definitely not be back which is a shame as food was very good, but good service whether first time or regular is equally important
carb2410 . 2019-10-24
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Went for coffee and cake one week, and went for breakfast a couple of weeks later, both very enjoyable. Service very good, and quite speedy - although I am willing to wait a bit longer to have my food properly cooked.There is also a very nice artisan bakery and a good butchers on the site
Ann S . 2019-10-23
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Wow WHAT can i say 11 of us met up, we had a variety of foods ,the quiche, corned beef ,jacket potatoes, lasagne.Cheese scone, peach melba and the mars bar Pavlova.All clean plates .The place was packed ,staff so efficient and very decent prices .The farm shop and bakery were very popular too.We will all be returning. Would like to say a big thank you to all staff.
281lyndac . 2019-10-22
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Penshaw tea room is a short walk through Herrington Country Park away from my home. Food is so amazing that you may need to queue for a table at busy times. If the weather is good you can enjoy your food or drinks in the garden. There is also a bakers, farm shop butchery selling the family farm meat and you can take a stroll up penshaw monument or a walk round the country park to burn off some calories after your visit.
Gillian C . 2019-10-22
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Fabulous place, very homely and welcoming..lovely food and atmosphere Must visit venue. I most certainly will be going again Xx
Christine B . 2019-10-21
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Had an absolutely gorgeous breakfast here this morning. The staff are so lovely and they handled my nut allergy brilliantly.
Laura A . 2019-10-18
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I had a walk up at Herrington park with the dog and then for a coffee at Penshaw tea rooms . Great venue and we could sit outside and enjoy the early morning sun ( needed a scarf and coat)
Mix-m8 . 2019-10-10
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Visited on a busy Saturday lunchtime. We were greeted and only had a small wait before a table became free in the main building. Lovely quiche/ pie/ sandwiches/ soup/etc available, and a delicious selection of cakes. Food was very tasty and filling. We had no room left for cake so visited the on site bakery and took some home. Coffee was a bit cold for our liking, so will ask for extra hot drinks next time. Also, it's a shame people with well behaved dogs are not allowed in the main building, as so many similar cafes/ tearooms seem to allow this now.
Lisa B . 2019-10-09
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Arrived to a very busy Sunday breakfast room in full swing the staff were under pressure but were still professional and helpful. My butty was awesome but hubbys breakfast was a tad underdone bacon and sausages still looked raw told him was his own fault...More
976annabeller . 2019-10-01
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Called in with my wife after a dog walk in Herrington Park ( enjoyable! ) for coffee and a cake. You can either sit outside next to the car park...No thanks..or inside a cloche tunnel which at least protects you from the elements. While my...More
allthingsitaly . 2019-09-16
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Visited Penshaw Tea Rooms for the first time last Saturday after exploring nearby Herrington Country Park. Arrived at 4.00pm - one hour before closing time - and it was very busy. Very friendly and helpful lady did a "meet and greet" as we entered the...More
Led Z . 2019-09-15
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This place is soo nice! Food is amazing. Whether you want a cuppa with friends or a nice meal with family this is the place. Very well priced too. Most importantly for me, in an age where staff seem to complain and treat customers like...More
obrien24 . 2019-08-29
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Portion size and quality is amazing the anerdeen angjs so tender and full of flabour highly reccommend and dog friendly
127seanu . 2019-08-26
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The quality and quantity of the food here is amazing, the pieces of pie is enough to do for lunch and tea later on. The staff are all accommodating and friendly. You often see the owner coming in and checking up on the cafe. They...More
NorthStar756534 . 2019-08-23
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72 Opinions
Back again! Just as good as the first visit but with cheese cake 🍰 and coffee ☕ to round off the day. Excellent 👌 thanks for the service.
88 Opinions
Food was good service only passable. Couldn't belive that the Fire Escape Route was a blocked by tables arranged by the Manager/ess. When challenged she just told us to F off which we did. Shame that a good pub was ruined by arrogant owner/manager. Hope she doesn't other premises to ruin!!!
15 Opinions
The whipped large ice creams in plain cones were tasteless & in my opinion overpriced due to this. I’d not recommend it for a whipped ice cream. Save your money. There are better quality ice creams in and around for £2.50.
5 Opinions
Was invited had a great time was really good 😌 was a good time had by all love the little dog and his pretty shoes too