Costa Coffee in Sunderland

Nice little coffee shop. Not the cheapest for coffee but it's nice. Plenty of seating and friendly staff.

Sat outside in the sun for a coffee pleasant.

Coffee and a snack. Wasn't too busy, and I was served pretty quickly.

When this opened, the food was fresh and service was top notch. Now, food is stale, the place is a mess and sloppy. Needs more of those dinky couches. Would be nice to have fresh food that is healthy.

Good selection of food and cakes staff are good service was quick car park does get busy due to McDonald's

Great coffee ☕️ best coffee I think

Top quality food and drinks, served perfectly by highly experienced and friendly staff.

Usual excellent service and drinks. Quieter than other places.

Just chilling enjoying a coffee 🙂

Nice cozy cafe can get very busy so we got there early

Tables not cleared very often apart from that it's good .

Great place too meet family and friends

Sick of tea pot being half empty.

Staff always pleasant and helpful

Lovely friendly service great food and drink , clean and bright

Staff are very helpful and friendly.And a great selection of coffee

We took a friend to Moto Washington Southbound services as she was staying at the Travelodge prior to getting a coach at 5am tomorrow.I was very concerned about her getting to the coach.Mark helped us to order coffees tea and hot rolls and served us very cheerfully,promptly and efficiently and while he was clearing a table,I asked him about the best way for our friend to reach the coach.He was so helpful,kind,patient and reassuring and explained everything He took time to chat for a few minutes,as the cafe was quiet He really made us feel special and very valued customers and is a credit to Costa.You are so lucky to have staff like him.Thank you

No issues but no good for celiacs as never have gluten free options so tea only for me

Always nice and clean, friendly staff and of course lovely latte. Only issue was my blackberry and apple cake had no blackberries in it. But was delicious anyhow. We go nearly every week as it's local

Absolutely love this costa! The staff always go above and beyond and always make us feel welcome.

Good food nice and clean. Very spacious.

Had a catch up with fellow picket line colleagues from Washington GNE depot. Cappuccino & an excellent sausage sarnie. Quite an enjoyable hrs or so putting the world to rights

Always friendly staff and so welcoming wether using drive through or sitting in

Polite - quite pricey, if you have an extra shot and syrup £4.40 latte! ☺️ but delicious!

Enjoyed our meals.will go back again

Drive thru is normally quick to get through and easy to use. Inside it is always clean and tidy and friendly staff. Food is good like any Costa but I come for the coffee.

Bright and airy interior. Super friendly. Usual range of great products some at reduced prices.

Good coffee with excellent service and it was very clean. I would recommend!

Very friendly , food below average. Menu old. Coca-Cola can do better than this. Only a single couch which seems very popular.

First time in here since it was built. The coffee was good as it usually is in Costa,never tried the food but it was everything that you expect from a Costa store so can't see it being bad. Customer service was okay but did seem to show signs of being a bit over stretched. Its very compact inside so you do feel like your over hearing other people's conversation a bit. I'd probably advise sitting outside if the weathers good for it.

Costa are changing their reward system to but 10 get 1 free instead of 8 .

Got to the best Costa coffee shop I've been to. Very clean and tidy with good decor and a relaxed atmosphere. The only downside for me was the temperature inside was a little bit on the cold side, i think the air-conditioning was set to low, or maybe that was just me.

Lovely place coffee was good, but again, no muffins! They said it was because the muffins were on offer for £1.00 then I would expect them to order more muffins in? I visited about 1.30pm and there was very little choice of cake. Otherwise, the cafe is lovely and the staff are very friendly!

Like it here. Nice atmosphere. Tables don't get cleared very quickly and seats a little dirty so dropped a star for that reason.

Nice clean Costa. Good choice of food on display. Nice staff.

Great friendly staff. Lovely drinks and tasty food.

I had the best coffee I've ever had in my life from here today, well done to the young lad on the drive through 29/03/23, really impressed

The staff need retraining .Milk is not boiled for latte .They do have a thermometer . AND TO BOTHERED ABOUT DRIVE THROUGH . To serve foot customers

First time in this one, liked it....Sure we will be going in again 😌

Friendly staff, decent coffee. Good Range of snacky food.

Decent coffee for chain. Fast .

Great coffee, standard Costa products. Had a toastie and coffee Friendly service.

Brilliant shop lovely staff very helpful and friendly and very knowledgeable about the drinks.

Really well planned out. plenty tables pleasant staff. Discovered my new favourite Toblerone latte! Plenty parking available.

Nice coffee. Mostly hot, once or twice it has been cooler than I’d like. Staff are always nice.

Christmas coffee was very poor not as described

It was a pain when this was being built, as it takes up more than half of McDonald's car park. However, it is a very pleasant place to sit and have a coffee and a cake. The car park has more electric vehicle charging points than disabled parking spaces, which is not very considerate. There are a couple of tables outside for those brighter, warmer days. Inside, there is a water refill station and plenty of comfortable seating. There is the usual selection of Costa food products and a drive thru for people on the go.

The guys at costa are so lovely and friendly. Their coffees are spot on and service is the best. Super helpful. Will return.

My first visit to this one. Lively staff and very modern shop. Will be back.

Great new Costa , staff very professional and friendly!!!

Always very quick, the staff are great and service is as expected from Costa. Always get a seat at the min too.

Great place with Morgan & Jade smashing it. Great Service