Pelican Inn in Wiltshire

I thought hard about this bad review as we have had some good lunches here but our latest visit was a rip off. We paid for our drinks at the bar and then asked for a menu. We were given a full menu and looked at the section labelled Lunch as it was lunchtime! We placed our order at the bar as we couldn’t see another staff member. Our food order was £12.50 each on the lunch menu. We are and food was ok. My husband paid and we left. He then mentioned it cost over £30. I assumed they’d made an error by adding on our already paid for drinks. We returned and apparently because we hadn’t stressed we ordered from the lunch menu they had charged us an extra £5 per meal even though it was exactly the same as the £12.50 meal. We ordered at lunchtime!! Worse still they added on a tip of £3.50 without asking! A total of £38.50 for a £25 meal. Sadly won’t return and will not recommend.

I got together with my family here on the weekend. Large group of 10 and we all had a wonderful experience. The Sunday lunch was superb (my beef was out of this world!) and the portions generous and reasonably priced. The staff, both front of house and the head chef, were friendly and helpful and ensured we had a good time. We had a couple of young kids with us but never felt in the way or that they were a bother (it helps that the place is huge!). There’s a pleasant garden in the back with trees for climbing and a little stream that kept my son’s attention between courses. Dogs welcome. Plenty of parking right outside. Ramp to the door. Just a really nice spot for lunch.

A lovely pub with warm character, staff are lovely, and the food was top. New Head chef is amazing and will be defiantly be coming back to try their winter menu. I can’t wait.

Terrible experience. Staff were rude and inattentive, dinner overpriced, dirty cutlery and cold plates. Avoid.

Awful, and also flooded with fake reviews from staff as the owner is asking for them to falsely boost the reputation on Google. See attached.

Really nice location. Stayed with a small group of friends and had food and drinks the night before. Really friendly staff, if I'm in the area again I will definitely pass by again.

I often spontaneously visit pubs/restaurants that catch my eye, hoping it matches my expectations. I passed by the Pelican Inn and decided to give it a try… I wasn’t let down, I have only positive things to say. Really nice building, friendly staff, decent ambience - an overall enjoyable experience had. I’d certainly visit again if I’m ever in the area.

Simply awful. Food cold and poor quality. Never seen a skinnier piece of fish or drier steak. Thank goodness there was a decent beer.

Superb food, the tastiest burger and chips I have had in the Uk. Great service and lovely cosy surroundings. Will definitely be back again

Great place for a meal. Went with family for a birthday meal. Very good food and excellent service.

Sorry to say but we did not have a great experience, staff seemed friendly but could not provide an average customer service. Food was way below standard, felt like the chef was off and the kitchen porter was cooking. I don't think there is a need for details. It is a shame really as the place looks lovely.

Amazing location with its own stream. Beautiful just beautiful ❤️

Just had a great meal here tonight. Shepherds pie, chicken snitzel and the fish & chips were also delicious. Great service too

Very poor service 😢 food was OK but not good that we had to wait an hour and half from starters to mains, we were 1st in there so won't be going back, plus today I have a bad stomach lol 😀 😉 😜 😅

We went for lunch and were very pleasantly surprised at the varied menu. The food was really good although portions were a little small for the price (I had a burger). Service was somewhat slow at times (we had to search for them to order dessert) but that's often the way with lower wage, younger staff and they were friendly and thoughtful just young I think. The only thing that would stop me coming back is the portion size not reflecting the price as I was hungry afterwards... I think pubs forget vegan food usually has lower calories so you kind of need a few extra chips or something to reflect that. Some vegan mayo wouldn't go amiss either. Compliments to the chef though!

A really nice pub with good food, friendly service and reasonable prices

Had a meal here tonight. Despite quiet restaurant service was extremely slow, only one person on waiting tables and bar, so long delays between courses, sometimes thought food for the restaurant was forgotten while tending bar, the lamb I had was tough and vegetables cold. Chicken schnitzels were overcooked, the desserts when eventually arrived were better. Would suggest one person not enough to cope.

Excellent service and lovely food. The Sunday Roast was the best. Compliments to the chefs.

We visited the Pelican for a Family Ger Together, We all had been there before ,But oh what a surprise we had our meals were preordered and we were told that 2people would have to choose something else not really acceptable especially as preordered, Service well complete shambles and no one came and asked if we would like more Drinks or if our food was OK. Also some of the Food was only Luke Warm,One thing for sure completely DISSAPOINTED, Won't be visiting again such a Shame

Called in for lunch while on our way to catch a ferry. Friendly courteous staff, good food and relaxing atmosphere, couldn't ask for more. Would recommend.

Perfect lunch, lovely staff thank you.

I've been here twice with a friend in the last couple months, both with lasting impressions. Strap yourself in! The first time, we ordered 'lunch size' meals. When the food arrived it became apparent 'lunch size' was Pelican-hieroglyphic for 'child's portion'. The fish and chips my friend ordered resembled a sad little battered sausage with an equally depraved entourage of chips, and the steak sandwich I ordered, rather graciously, saved me from a second slice of bread (my primitive brain always assumed serving a single slice of bread amounted to 'steak on toast' - alas, I am not a man of culture). Today, we returned - fuelled by our ill-informed desire to support local business. With rumbling tummies we opted for the big-boy portions. To our delight, these were bigger than the 'lunch size' portions of yestermonth, but to our dismay, not by much. My friend ordered fish and chips again, eager to right the wrongs of the past - but the fish was more batter than it was actually fish, the chips were unsuccessful in their efforts to recruit many more members to their entourage and the thimble of tartar sauce was predominantly occupied by several whole capers that looked rather pleased with themselves - but to be fair, my friend was able to extract two full teaspoons of mushy peas with a syringe from the cute little ramekin it was served in. I had ordered the Korean chicken burger, that previously teased me on the menu. When it arrived, the chips were served in a trendy pot to remind me just how fashionable the whole affair was - but neglected their duty to satiate my appetite once again. The minimalist presentation also caught my eye, it's just so boorish for a perfectly bare porcelain plate to be smeared by an attractive garnish. The burger itself seemed somewhat palatable, but upon closer inspection with the aid of a microscope, I was able to identify a wafer thin slice of chicken in the mix - I can only thank the senior Pelican management for making the executive decision to spare me the injustice of paying £16 for a juicy and succulent steak I may accidentally sink my teeth into. The Pelican is pricing itself as a Bistro Pub, which ensures mind blowing-flavour in exchange for mind-blowing prices. And yet, I must commend their commercial success in delivering only half of this equation - modern solutions for modern problems I say! My friend and I usually get a rewarding high from burning our money (though that's probably because the notes are made from fancy wash-proof plastic now). However, when the Pelican offered us the same opportunity in exchange for war-time rations we jumped at the chance. If you're looking to trim some belly fat but still entertain the facade that the cost of living hasn't hurt your bank balance, they've got your back! But on reflection, we're still pretty hungry. It must be Putin's fault - I'm sure the Pelican has devoted most of its resources in supporting Ukraine. I generously donated an extra star because although the food left me wanting, it did not leave me hanging over the toilet. Looking forward, the holy Mecca of KFC beckons once more - please forgive our lack of faith, Imam Sanders.

I'm a bit aggrieved that I've passed by this place for years and neglected to stop in. Great food. Good selection of drinks. Will be back!

Food was amazing staff are friendly

Got up Sunday morning to find we were on our own. Literally! Had to let ourselves out via a fire exit. The building was locked up as if they had forgotten we were there.

I stayed here for one night on a walking holiday travelling solo. The room was spacious, comfortable and quiet despite being on the main road. I had a great night's sleep and felt safe and relaxed. I didn't eat supper or breakfast but the bar looked lovely and welcoming. Thanks, i would stay here again. It was a reasonable price too.

Had a lovely anniversary dinner with my wife. Friendly attentive hostess and lovely food. Absolutely stuffed but worth it. Will come again next time we are down this way.

Called in for a drink while out on motorcycle ride...Great parking ..friendly atmosphere and excellent service

Lunch was delicious and luckily we arrived early as the restaurant filled up quickly.

We went for a meal for my mum's birthday,there were 9 of us ,we had booked plenty of time in advance and were asked to choose our food in advance .on arrival we were told they didn't know we coming .our food was very medioca and fairly pricey although I can appreciate the cost of food at present.there were plenty of servers and the pub was at the most a third of the tables were full .our cutlery was put at the end of the table ,nobody asked if everything was ok ,overall there was a lack of communication.some might ask why we didn't complain ,it was a special occasion ,we didn't want to make a fuss .the barman was very nice and chatty though x

Really enjoyed a meal here last year but went back this year and I think it is under new management. I'm changing my previous review as the service was really slow and the food was not warm. We had to chase the servers for our food and drinks. The children's meals were meant to come out with starters never turned up. Disappointed as we took whole family and three course meal took over 3 hours.

Awful service and food! We were waiting for 40 minutes for our order to be taken, wouldn't have minded but it wasn't that busy as we had an early table. Starters took 20 minutes to come and then a further 40 minutes for mains. No mention of a wait when ordering. The food wasn't that nice. Myself and one other person had chicken strips for starter, we were ill for a few days afterwards. Mentioned we needed a highchair when the table was booked, that wasn't there when we arrived. Asked the Waitress if she could bring a hair chair, she didn't bother so we got our own in the end. Not a big deal but just adds to the poor customer service. People serving us were really uninterested, everything was just so slow including taking drinks orders. We have been to The Pelican a few times before and never had any issues. Sadly after this last experience, we will not be returning.

Lovely place to stop for a drink.

Lovely food and friendly service. Good selection of beers. Great pub.

Very nice food-when we got it! As we were a group we were asked to pre order which we did then when we sat down to eat four people were told thier (two different) meals were unavailable!! How can you pre order and not get the meal you ordered! inept management or what

We booked on Saturday afternoon for the evening and they had space. Lovely friendly staff, who were really welcoming. We had a bottle of wine between us and asked about the ‘4 sharers for £24’ deal, which only had one customisable vegan option, and asked to add the soup starter as a fourth (it was cheaper) and was outright told no. We ordered four starters/sharers and two meals. When brought out, one of the starters had been forgotten, when enquired about, we were told it would be a few minutes. My vegan starters the hounds and bread and soup were fantastic. His chicken wings were a bit dry and the belly pork tasted nice but was undercooked and not crispy. I had the one vegan main, the wellington, which was really tasty but the veg was super salty. He had the sirloin, which he said was good but moult worth the £31 price tag. We had puddings. My fruity Belgian waffle sundae was a delight! His sticky toffee pudding was the best he’s ever had and said made up for any niggles with the rest of the meal. Overall we really enjoyed our experience and would go back.

An absolutely exceptional experience from start to finish!! Service was friendly and attentive and the food… OMG!! We had the chicken strips to start and the steak sandwich for main. The chicken was so tender and flavourful and the steak sandwich is hands down the best we have EVER had!! Talk about gormet!! Just visiting from Australia but will desperately try to get back here before we leave!

Best Christmas lunch, food was amazing ….staff friendly as ever. Thanks to Jessica and all the staff.

Fantastic, friendly hosts Jessie, Joe, Megan, Aya and Olivia were SUPER! 6 of us had a gorgeous meal at the Pelican and we were well catered for as 4 of us are vegan and it was absolutely no trouble for the team. Seriously delicious pies! Jessie and Joe were especially fantastic 👏 give these guys a raise 🫶

A place I have visited before and while an extensive menue, as we found out today, Monday 6th November, numerous items off the menue, no pies, no sausage, no ham... so much off the menue, all rather embarrassing! Staff good but no sign of any management! The web site is also a total lie and miss representation, there is no lunch and a drink for £11, apparently needs to be updated! There are also no prices shown, just calories! Watch out if you visit, likely most items off the menue.

Staff were so friendly and helpful, we asked about holding a private event. The Manager showed us round and couldn’t have been more accommodating. We were very impressed.

Took my grandson for his Sunday Roast this afternoon (8/10/23) which I can’t fault the quality of the food although very pricey for a child, but anyway, that aside & the reason for this was the two sloths serving behind the bar…totally appalling in their attitude & customer service. They both found it very funny how much they were yawning between themselves & how tired they were…in front of customers, while serving as they were paying their bills. Neither smiled or were particularly pleasant to these guests. I went in to re order my grandsons pudding as the girl who took my original order (or so I thought) hadn’t put it through, even though I’d asked for the menu & I said I’d have the multi ice cream sundae. So I re ordered saying I’d have every flavour offered. Out comes just chocolate with the explanation that the kitchen couldn’t basically be bothered to add all the variations that id asked for!! Seems petty, but it was the girl’s attitude that annoyed me, working in the hospitality industry myself. Conclusion…good (pricey) food, rubbish staff…there must be other better people out there fgs.

We were driving through town and saw the Pelican Inn, so we stopped in for a drink and a light meal…they were very accommodating for my celiac wife and we had a very good meal. Nice indoor and outdoor seating. The yard had picnic tables set near a small brook.

Very disappointing, we booked for an early dinner, to be then told after ordering drinks that 4+ items on the main menu were not available and two starters (from 4) . Also the chicken & ham hock pie was extremely over cooked to the point you nearly needed a chisel to get into it. Service was slow and food was poor. Portions were very small for the prices including the kids Mac & cheese, (which one portion was forgotten after ordered), & microwaved) Definitely won’t be coming back..

On spec visit for Sunday Roast and it was magnificent. A choice of Lamb, yes Lamb, Pork or Beef. The gravy is amazing. The leg of lamb meat came stacked and there was minimal fat. The accompanying roast potatoes, Greens, parsnips, carrot and swede mash added to a great experience. I’ve visited here several times and the chef and staff, never disappoint. Call in if your passing through.

Staying with family locally so ate here as recommended. Enjoyed salmon fillet and sea bass and we were overjoyed to see one of our favourites Doom Bar bitter on offer. Food and drink great and although pub is situated on the busy A4 the traffic noise was unobtrusive

I stayed in the Pelican for three nights on business - I wanted to avoid Travelodges etc so chose the Pelican. My room was a clean, spacious double with TV, tea/cofffee etc. I ate in the bar twice and both meals were good. The menu was typical pub food (burgers, steak, fish’n’chips, lasagne, pulled pork etc) and there was a good selection of beers. All in all I thought for £75 per night it was pretty good. Nice pub, friendly staff, good food, nice beers. I’d stay again.

Fabulous lunch here stopped just by chance and well worth it! Food is fabulous but have a big appetite if you go for a starter as well. The steak and cheese melt was just incredible absolutely fabulous tasty, freshly cooked and so tender Sorry we couldn’t manage a pudding and we don’t live closer a real find!

Oh my god!! How has this place got so many stars ???? If I could have given zero I would. We stayed here last night. It sounds like we are sleeping above an engine, noise so loud the bed vibrates. A door between us and the room next door we can hear everything. We know what channel they are listening to on the tv. No one here to complain to, no one here all evening from when the pub closes. No cooked breakfast, cereal in room. Worst hotel ( is it a hotel) I have ever stayed in. If you value a good nights sleep DO NOT STAY HERE!!!

The pelican is a good place for dinner tonight I told a couple of friends as I’ve eaten there quite a few times but oh dear what a mistake. The waitress poor girl pleasant as she was didn’t have a clue it looked like her...

It was my first visit to the Pelican Inn and I loved it! The food was excellent (duck cooked to perfection!). The staff were friendly, helpful and professional. The menu offers something for everyone and the food was delicious and well presented. A stunning venue...

4 adults and two children went for lunch today and it was disappointing and expensive £200 hill for three course meals. Service was.extremely slow - I know restaurants have staffing issues since Brexit and Civic but for the price .of the food we expected better....

We booked online having ever been to this restaurant before and I was impressed by the local Real Ale on offer. The menu was extensive for a Pub and the staff were friendly though, initially, it was difficult to make eye-contact. There were 3 of...

Our walking group meet several times a year in various areas of the South and, therefore, have eaten at a selection of inns. The Pelican comes out in the top rank for good food, reasonably priced with helpful and enthusiastic staff.

very friendly and welcoming food is average and the price is adequate for this, we possibly go there again in the future

Nice find for lunch. Just been renovated. Attentive staff. Had a great ploughmans lunch. Efficient fast staff. Only gripe why do these places always call you “guys” at every point. Hate it with a passion. its stupidly corporate. We would stop again if we were...

Excellent Sunday lunch. Plenty of choice on the menu, at reasonable prices. Couldn’t fault a thing, would recommend to anyone

We arranged a BraveThe Shave event at The Pelican as it is our local, and it has come such a long way from where it used to be. We had a mix of friends and family attending the event. Some were local and some had...

Someone has spent a fortune on making this place look really good inside, and then splashed out £1.27 on getting the food right and £0.05 on training staff.. Everything comes straight from the freezer, through the microwave onto your table, provided the staff can find...

After passing this pub on the A4 at Froxfield and seeing how gorgeous it looked all lit up at night me and my wife decided we had to give it a try and I have to say I'm so glad we did all the staff...

Four friends had their first night out in ages last night. We met at The Pelican and were really impressed. The staff were friendly and welcoming and the dining areas were well decorated (I don’t think any of us visited the loos). What really stood...

Attended for a work’s Christmas get together. Lovely looking from the outside with plenty of parking. Three course Christmas meal was of a good standard. Not high end but perfect for the occasion. Would go again.

I can provide you with many reasons why this isn’t a place to eat. Met some friends this evening and had never been to The Pelican but regularly pass it and assumed it look good based on external appeal. My reason to avoid is based...

A group of us turned up and the waitress wanted to I.D everyone. I had the feeling she was being lazy. Anyway we are all mostly over 40 one is 29 (wife) and she didn’t have I.D. We have never been I.D since age 18...

We had noticed the renovations going on during lockdown and were keen to take a look! The staff were welcoming and especially to our spaniel. We had the pie of the day which was excellent. Being close to where we live, this pub is definitely...

We decided to have Sunday lunch here as heard some good reviews but unfortunately it did not meet our expectations. We ordered two seafood taglatalies and a side salad, we were served two dishes of pasta not mixed with the sauce which was flavourless with...

We had hired a canal boat and were recommended The Pelican by the owner of the company. We didn’t book in advance and were a large booking (15 on 3 boats) but The Pelican were really accommodating and suggested we place our food order before...

Good pub food, great atmosphere, lots of outdoor seating, good service. Overall great experience and would recommend dropping by after a walk

Dropped in for lunch. Did not feel very welcome. The background music was far too loud. This pub is surrounded by farms but the food is very much from the freezer. I felt the wine was overpriced.

We had a lovely evening meal which was freshly cooked to order and it did not disappoint, we had Hunters Chicken and it was very tasty and well presented. For dessert we had sticky toffee pudding and it was wonderful - lived up to expectations....

Didn't feel completely welcome when we entered. But going past that, the service was great from the staff. Sadly the burgers we had were fairly tasteless. The stilton wasn't rich and creamy as we'd hoped it would be and the chips weren'tall completely cooked. I...

Looking for somewhere to have a bite of lunch, stopped at the Pelican Inn. We where not disappointed, the food was tasty and filling. The layout reflected the social distancing and rules regarding Covid, and was easy to follow, it did not change the feel...

The service in the garden was excellent and hygienic in these COVID times. The Superfoods salad described as under 600 calories was tiny. Only suitable for a starter size. Could have been better described as less than 200 calories. Costly and disappointing considering this was...

In these challenging times for those wishing to take advantage of outside dining, the Pelican was perfectly placed to provide a good service. I emailed the evening prior to our booking and received a prompt reply from Tanya who was there to greet us on...

We visited the Pelican on Saturday, we where greeted by a very polite man and allocated our seats, the menus where given but very limited choice, we ordered the chicken superfood salad, which was absolutely disgusting no taste and the broccoli was not cooked at...

Had an enjoyable lunch at the halfway point of our walk along the canal. The staff service was excellent and friendly. Went for four starters to share which was a great choice by Mrs J, as they were a bit different from the norm, but...

Went with husband for a lunch. Food was really tasty and arrived in a timely manner. Just hope they recpmmence the small adult portions as this was the perfect size for me.

My second time at the Pelican Inn.The rooms on both visits were spacious, clean and tidy the beds were very comfortable and the bathrooms were spotless.The staff were friendly and helpful and the place has a great atmosphere.The breakfast is excellent with a help yourself...

We’ve been visiting the Pelican for nearly 20 years and have had some great times there - a good location to meet friends. It’s had a few changes in ownership and it”s happens again - and the signs aren’t good. It’s famous for its Fish...

After years of good food tonight very disappointed. Pub has been taken over and food was poor and certainly not value for money. Instead of home cooked food, it is mass produced freezer food. The pie had hardly any meat and it was full of...

£60 for a double en-suite room including breakfast. Room pretty clean, just a couple of small cobwebs & attention to the corners of the bathroom needed. Bed comfortable. Previous reviews mentioned noise but although we could hear some music & conversation from the bar it...

We were travelling in our motorhome with our Border Collie and were able to park easily and take Monty in the bar. The food was good and served quickly. Monty enjoyed his bonio from the friendly waitress so we will call in again when we...

Visited for a dog photoshoot day which is a great idea and we really enjoyed it. Decided to stay for a lunch. Walked up to the bar to order food and the girl behind the bar didn't have a clue how to put an order...

We thought it was about time we went back to this pub (now it has new owners) and sample there Sunday roast, we were not disappointed the food was lovely, great value and the service was excellent we shall be back to try there lunches.

We have driven past the Pelican on the A4 numerous times but had never stopped until now, and it was a pleasant surprise ! There are car parks either side of the Pelican, and it has a large garden which leads out to a stream...

There are 2 car parks to this pub, which is on the main road so no travelling down narrow roads, the pub is very clean and well laid out. The toilets are clean and smell fresh, hand soap and hand lotion. Dogs are allowed in...

Really friendly staff, great atmosphere and beautiful decor. Plenty of seating inside for small and large parties. Gardens and plenty of outside seating. Bathrooms are nice too. Wednesday's are half price pizza night and they are huge..... tasty too

Myself and my friend went for lunch here today. to be honest wasnt expecting much as went here about 8 years ago and it wasnt great and didnt come back till today.the service was very good and the food was servered all fresh ingredients and...

Am not local & only stop at this pub to break up our journey. Have visited 3 or 4 times now. Last few times have been disappointing. No matter where you sit pub is always very cold. Service slow even when not busy. We were...

This is a relaxed and comfortable place to eat, drink and stay. We used this pub to stay at following a lunchtime visit to The Harrow restaurant. Staff are helpful and friendly. The bedrooms are clean and comfortable, however may at times be noisy as...

Met friends here for lunch. Large car park. Friendly staff, efficient service and overall food was good. Would visit again if in the area.

On the A4 from Hungerford to Marlborough friendly enough pub with selection of beers and good pub food.Stayed for a couple of hours

We were given a warm welcome by the friendly staff. I was unsure which beer to have and was offered ,and accepted, tastes. The menu was much more interesting than the usual pub menu. I chose a salad, unusual for a cold day in January,...

My family and I went there for breakfast on boxing day. The staff were not welcoming (some of them didn't even say "hello"!) and we felt that they didn't want us there, although we had booked ahead. It's a real shame, as the food was...