Peggy's Pantry in Richmond upon Thames

Went into this coffee shop to get heckled by a group of men in there whilst placing our order. Lady behind the till said nothing/ did nothing to stop it. Was rather unpleasant.

Peggy's is now under new management. Peggy has returned to Greece and been replaced by a relaxed Antipodean. Good quality, home cooked food right next to the train station. A choice of toasted sandwiches and home made soup. Nice choice of teas - not like chain coffee shops which make dreadful tea. And a good range of cakes for afternoon tea - very handy for Strawberry hill station but also the University and Strawberry Hill House.

The food is always delicious, freshly prepared in front of you and great value for the money. The hardest thing is getting out of there without a brownie (if you’re trying to be good!) Peggy is wonderful

My husband and I were on way back home from a very early funeral- having had nothing to eat. Went into Peggy's off the train to get a bacon roll. She had run out of rolls so offered to make a bacon sandwich. Ok- fine. Mine was ok- not particularly fresh bread but edible. My husband's had one piece of bread which was so stale it was curling up. The other slice seemed OK- not brilliant! I told him he should say something but he wouldn't. Think we felt it a bit ridiculous to make a fuss about a sandwich. In the end he left half the top slice and just ate the bottom half and the bacon. We had already paid so when we left said the bread was stale. Peggy looked at us amazed and said we should have said something. I said I had told my husband to say something but that I was surprised she had served it up. We're talking sandwiches here- not a gourmet meal. Anyone knows when they are making a sandwich whether the bread is fresh or not. I would never have served this to my family let alone to people who are paying me £3.00 for it. Won't be going back which is a shame because it is just down the road from where we live. Peggy needs to up her game. Wouldn't recommend!

Popped into Peggy's with my chicken vindaloo that I had just bought in Manchester. Like all typical local station cafes she didn't mind me eating it there and then. She stopped serving all other customers to attend to me....yes me....me me me ....because I ....yes I had a train to catch! Look at me - the person catching the train! She then had a bath, laundered all her clothing and hosed the cafe down with disinfectant before making me a coffee, which I didn't really want. What I did want though, was to use the bathroom! Yes that's right. the public go int o the cafe so it must be a public toilet. When I say public I mean me....yes me....rememember me? I'm the person catching a train! I didn't have anything and I couldn't pay by credit card, not only that, Peggy muttered something about my Cath Kidston bag which upset me so much that I came on Tripadvisor to be jolly rude about her. Because that's what I ....(the person who catches the train) do. Altogether a lovely experience.

Apparently a one-woman business, adequate but a little below par. Lack of custom most of the time suggests locals go elsewhere.

Went in for the first time to grab a coffee while waiting for my train in a completely empty cafe and service was all normal and nice enough as expected. Realised while drinking my coffee that I had a half eaten protein bar in my bag I could grab now while I drank my coffee. Same as anyone would do anywhere really when they’ve bought a hot drink (in the context of a casual station cafe).At this point the owner who was sat at the table opposite huffed and puffed and walked into the kitchen then back out muttering “what more can I do”. I thought maybe she had just received bad news.Then a woman walks in who receives a very warm welcome by name so I’m assuming she’s a local regular and the owner lady launches into a huge and loud rant about how she hates young people in the cafe because they bring their own food and don’t they know she has a business to run. I’ll say again I was literally the only other person person there until now. No hoardes of people waiting for a table.The local woman leaves and owner lady sits back down with her paper. I’m just finishing off my coffee to go catch my train when another woman comes in (I’m assuming maybe a nurse friend) and literally starts replacing a dressing for a wound/burn on the owner ladies hand out in full view. I notice she wasn’t wearing the blue plasters you need for handling food. Literally at the table. So I get up and leave.I can only assume that the cafe must be struggling financially or something really bad has happened to make the owner so bitter and petty, but then you’d think she’d go out of her way to be warm and welcoming to everyone to encourage good reviews due to the amount of traffic that must come out of the train starion nearby. Now I’d rather just grab a drink from the station stop and sit waiting on the platform.

Wouldn’t let me use the bathroom despite my medical condition. Appalling attitude from the stuck up woman behind the counter

Was there again this week! Peggy has a consistent quality with the coffeee and her sick humour which most people just don't get!

I have visited this cafe many times now as there is not much else around Strawberry Hill but every time hoping that it might be a slightly better experience... it never is. The attitude and rudeness you get on arrival is absolutely appalling, the owner makes you feel like you are a massive inconvenience for making her do you a coffee! How dare you pull her away from her paper! The menu is bland and boring, often get stale bread, no salad, no baguettes,Jacket potato’s or anything exciting, basically if you’re looking for some ham or premixed tub of tuna mayonnaise into some hard stale bread this is your place to go! I regularly walk past and often see the lady in the same clothes as the previous day, not great hygiene for somebody working with food. No gloves, no hand washing after she touches her hair and face. It is such as shame, as a local resident I would love to spend more time here as it is in a great location, sadly just run by somebody who has clearly lost any passion and enthusiasm she may have once had. Poorly run but could be fantastic with a change of hands! After reading a lot of other negative reviews one would hope she might take some of these comments on board but obviously she thinks it’s all fine there!

If you have to wait to get your tea/coffee/sandwich it means that Peggy is dealing with other customers who got in first. As any decent cafe owner would. Just take a magazine, sit down, enjoy the atmosphere of a busy neighbourhood cafe, and Peggy will see to your order as soon as she can. Failing that, if you are in a really big hurry, ask around to see if any of the other customers will mind if you go ahead of them. People are generally so nice there that they will let you jump the queue.

The proprietor is friendly, chatty, and warm. The coffee is perfect. I visit Peggy's every day for breakfast because it is such a convivial atmosphere. The hub of the Strawberry Hill community. Chocolate frogs are a great extra treat.

Unfortunately, I did not get a chance to have the tea I politely asked for. I came into the cafe, waited for the woman behind the counter who was chatting with her, I assume, friends. I asked for my tea, she huffed and asked if I wanted it to take away. I said “no, in please” which was greeted with more huffing. I stood at the counter, thinking I would have to pay upfront. She then said “we’ll go sit down then”. I went to sit down to which she muttered “wow”. To this I was disgusted by. So I simply said “actually, don’t worry about it”. As I went to walk out she said “unbelievable”. I had had enough at this point. I turned to ask why she said that? And she shouted “I have other orders to make”! I was more than happy to wait but this woman was honestly awful. I was embarrassed. She should definitely not be in customer services.

Genuinely so rude I walked out before even getting a coffee. Don’t own a cafe if you don’t like people or lack customer service skills.

This little cafe is lovely!! The lady who runs it is hilarious, she has such a funny sense of humour. The food is awesome her soup is Devine!! I love it here I am in here all the time my favourite place!!

This place has a really devoted customer-base. Peggy seems to know by name everyone who regularly comes in, and she greets them warmly. Her coffee is excellent, the cakes and sandwiches are delicious, and I have heard, though not tested this out, that her bacon rolls are a staple breakfast item for a large swathe of the local population. Peggy's Pantry is not at all like the high-street chains of coffee shops, so if you are looking for an extended menu of different coffees, teas, milks and syrupy additions, or mass-produced sandwiches, don't come here. If what you want is a smaller choice, higher quality and made before your eyes, then Peggy's excels. As for the few grumpy reviewers...all they had to do was go away and never come back.

Lovely spot! Food is hearty and delicious , the staff are attentive and make wonderful sandwiches . The atmosphere is quiet and pleasant and is within seconds walk to strawberry hill station making it convenient and ideal for eating good and healthy food on the go .

Great coffees and amazing toasties and sweets. Local to strawberry hill and perfect for a quick pick-me-up on way to the station.

Often come in for coffee on my way to work. Great place to meet people and catch up on local gossip. Great atmosphere for a cafe and coffee and food are excellent. Always a great selection of home made cakes available

Whilst waiting for the train my friend wanted a bacon roll to cure his hangover. The service is quirky but it was efficient and my friend enjoyed his brekkie on the go. Would love to try their homemade treats next time.

Friendly women who serve and does the fresh sandwiches the place small but most days full it's only lunch time and morning for coffe time lots of mothers gather for morning coffe and at lunch time people near the area go for lunch good price not expensive .

Es el único lugar al lado de la estación, lo que lo hace muy práctico. Parece interior rústico y acogedor. La señora sirve los clientes (SUPONGO) tiene sentido Peggy del humor - absolutamente bien conmigo, pueden reunirse de nuestros comentarios no todo el mundo es posible. La comida no está mal, pero sólo "llena el agujero", nada de especial. Café en el otro lado es muy sabrosa y de gran calidad. Decepcionados al encontrar salida leche lácteos no disponible. No puedo pagar con tarjeta también - un poco de molestias, pero puedes disponer de efectivo en la oficina de correos a pocos pasos.

Como muchos de los otros críticos, no yo, sometido a la grosería Peggy's de nuevo. He estado allí tres veces antes, quizás dos veces siendo activamente rechazados porque ella no había conseguido los artículos escritos en su pizarra. Así que no puede ser acusado de no dar su oportunidad o su en un mal día. Hoy, en la entrada buscando un sándwich y un café, para ir ya mi tren era debido en 10, ella me dijo "Yo no soy para bruscamente abierta". Err, bien la puerta estaba abierta y el lugar tenía unos clientes de allí. "Bien puedo tomar un café, por favor?". De nuevo, un quejamos bien. Me pilla un cruasán y preguntó "¿podría poner algo tienes sobrantes en un croissant?"... Cómo me podría haber sido más flexible - y ella podría haber vendido un último punto?! Saludó con más ser arreglado y empujando jadeando casi escupiendo" bien tienes que esperar un rato". Decidí que había tenido suficiente de su humor oscuro y dijo "no te preocupes, voy a tomar el café". Más empujando jadeando y puffing. He dejado el dinero y para mi gran asombro ella cálidamente recibidos por nombre la mujer detrás de mí. Quizás ella no me gustó mi aspecto?!! De todos modos, no interesa y cuál es su problema. Posiblemente ella mejores amigos con el hombre miserable que mans la oficina de ventas en la estación de tren? Hola Strawberry Hill, espacio para la competencia soleado aquí!!

Café, comida sabrosa y la conversación! Eso es lo que me encanta de Peggy's! Siempre un hola simpático y el sándwiches tostados son excelentes!

Después de perder mi tren, me pasó por Peggy's para encontrar cobijo en café y tarta y no me arrepiento en absoluto. Lo que todos estos muppets escribió sobre este lugar es malo... No vayas si estás atascado y no pueden manejar su sentido del humor!!! Me encantó y volveré a perder mi tren nuevamente mañana! ☕ ️

On returning to Peggy's Pantry once again for refreshment, a number of things really stood out. The superb quality of the coffee, the delicious food, the excellent service, the handiness of the location (next to Strawberry Hill station and en route to St Mary's University).But do you know what, my fellow reviewers and readers? The key differentiator is the uniqueness of Peggy's! Oh yes....it's not one of those bland chains that you find anywhere with the same dull people bidding you a meaningless 'Enjoy' or ' Have a nice day'. Peggy's is real! Peggy's is a one off...charming, characterful and full of nice customers. Now you don't get that everywhere do you? Enjoy!

We stumbled across this place, it looked quaint. Sadly the Coffee tasted like Gravy, the Menu was bland and the person who served us was impatient. Awkward!!!!! My girlfriend got evil looks for using the toilet. If in the area again we would rather walk the extra mile and go elsewhere.

Oh my goodness. This woman must have some component missing in her brain. This place should be called Peggy's Pants Pantry.The woman behind the counter was so impatient, rude and frankly, mad. I was so stunned by her manner that I had no idea how to respond. A good place to go if you can give as good as you get. Good luck. Next time I should film a visit and post the full experience.

After my first visit I did toy with the idea of a review entitled Peggy's Purgatory - the service was rude to almost a comic level. But I'm a fair man and I thought a second chance was deserved. I was also quite hungry. So I stepped in with my wife and we enjoyed two freshly made sandwiches (with Walkers crisps garnish) and some very tasty cake. The tea was also very good. We did almost see her wobble when there was some indecision on sandwich filling - extra parma ham could have been a step too far but she came good in the end. Perhaps the only small sign of possible rudeness was when asking about her range of teas she abruptly asked us for more information. We gave it and moved on quickly to our table.As John Lennon once said Give Peace a Chance. I say give Peggy a chance too.

The little cafe is in a great location and the decor is very welcoming. However the owner is not! Very abrupt, belittling and just God dam rude! Makes u feel as though you are intruding in her busy life to spend your money there!. Quite frankly neither the food or coffee is anything to write home about.... Looks better than it tastes tbh.I think if this women wants to make a succsess of her business she must first learn how to communicate like a normal human being! Or perhaps hire the staff and stay out of it as she clearly has no customer service skills.

The owner is incredibly rude, she snapped at me when I asked politely if I could use the toilet, she went on to explain bluntly and almost in a shouting manner that the toilet was being repaired and then when I asked politely if she knew of any other toilets I could use on the road she just shouted "NO".. She also spoke to all of my friends poorly, I was really confused to why she would speak to us like that when there were six of us getting a sandwich and coffee, everybody said they enjoyed their food, but the atmosphere was awful, we all felt so uncomfortable and unwelcome.

I love Peggy's Pantry. It's the cafe version of 'Cheers' where everyone knows you. Pop in for a coffee and you are treated to local gossip and great chit chat. Everyone joins in. Especially like the tuna mayo on focaccia. On a rainy day nothing beats the warmth of a nice coffee and the feeling you belong.

Peggy will look after you. Great coffee cakes, sandwiches (and chat)! Went there last week - try the bacon and cheese toasties!

After a long journey, mostly along the road less travelled and with a change at Clapham Junction, I chanced upon Peggy's in the beautiful hamlet (other cigars are available) of Strawberry Hill. She greeted me with warmth and we shared an anecdote or two about the use of existentialism in Dostoevsky's later work. 'Do you have eel?' I asked with a twinkle in my eye...'No Sir' said she...'But will a surfeit of lampreys on olive focaccia do?' 'Just the ticket!' said I 'And I only have 42 seconds to catch my train'. She set to, spreading merrily, and I made the Kingston train with time to spare and a well good sandwich.All in all, a lovely visit.

I was waiting for a train with my elderly nan when my nan decided that she fancied a cup of coffee. We saw Peggy's Pantry and decided to go inside, my nan ordered a coffee and I didn't fancy anything so I said "I'm okay thankyou"The owner then tutted loudly and as she walked to get my nans cup, she muttered under her breathe "One F*ing coffee, seriously?!"As she was pouring my nans coffee, she then proceeded to say that if she got busy, I would have to leave unless I bought something and that it was ridiculous that we were only buying one coffee.I then said to the owner, it's okay, we will leave now don't worry about the coffee. So we left, to the sound of the owner calling us idiots.DO NOT COME HERE!!!!!!

After the way I was just spoken to by the owner I will never go here again. I've been here a few times to grab some food before my train and I've now learnt that if I want a sandwich, she will take at least 10 minutes to make it so I no longer buy one so some crisps will do. I offer her a £10 note and she huffs and says "I have no change, you can't have it". No apology or resolution. So I put them back and ask "I don't suppose you have a toilet here I could quickly use?" Huffing and rolling her eyes she replies "well it's for customers, so no you can't"She was so rude and treated me as if I were a child. Never again, don't give them the business.

I was being chased down the road by an angry herd of gazelles when I happened upon this place.It was a godsend, for as well as having antelope proof glass, Peggy's Pantry has an access hatch to a series of defensive tunnels dug out by Horace Walpole during the Samurai siege of 1546 to hide his collection highly collectible dinky toys.It was in here that I sought refuge for the next 3 months whilst Peggy regularly brought forth delicious bacon sandwiches, delectable cakes and life sustaining lattes.I am forever in her debt for her friendly service, wholesome home prepared food and advice on guerilla tactics.

This small café is light, bright and airy and offers a good range of snack foods.Seating is informal and totally relaxed, where you can get simply a cuppa, some soup, a light snack or cake.There is a good amount of lovely homemade products.Service was excellent and overall a good place to relax and recover.

The most obnoxious and rude woman I've ever encountered in my life. We politely entered the cafe and were immediately met with an offensive attitude. She rolled her eyes as we ordered our food and muttered at us under her breath. Once we had finished our food she demanded we leave the premises although it was empty and we had planned on ordering coffee and cake. I'm horrified by the way we were treated and will recommend everybody avoid this nasty and ungrateful establishment. Shocking.

This woman who runs the place is extremely rude to the maximum level no human being should put up with her! I went in and asked for sandwiches to go, those already packed and I can grab and go. She pointed at the menu. I asked if she needs time to prepare and she went yeah. So I told her ok thanks and walked off. As I approached the door she raised her hands and had to say a sarcastic remark. "That's normally how it is". Excuse me, do you not understand I want a grab and go? I have no time to wait for you to prepare. That's not normally how it goes! Go into pretz and you'll get "how it normally is".Sandwiches cost a minimum of £3 to about £4ish which is ridiculously expensive?! I came here once about a year ago and everything was fine. I've heard of her terrible attitude and I've finally gone through the whole crap. I will never recommend anyone to this place. This just happened 10 minutes so and I have to pne this down right away. Woman, if you're reading this, learn some basic manners!

The food is fresh and cakes home made. It is very popular with locals for lunch with toasted sandwiches and soup on the menu. I use the place to meet with business contacts as it is convenient for Twickenham. Try and avoid 9 to 9.30 am as it can be full of the local mums and toddlers having their coffees and 'babychinos'.

Authentic in your face, down to earth, heart on her sleeve, what you see is what you get owner. A real refreshing place where there is no need for uptight politeness and makes me feel at home.

Peggy's was always the place to go, my weak cap with 2 sugars was always warm ( not cold not hot) alongside my favourite pick of the menu Bacon,brie and cranberry sauce toasted bagel... perfection. ......... teamed with a dose of "peggy on the side" it became a second home....

I was feeling a bit peckish having just arrived in strawberry hill via train and decided to pop into what looked like a delightful place, only to be greeted with an obnoxious outrageous excuse for customer service. I ordered a sausage sandwich but asked for chiabatta bread, the south african lady serving huffed and puffed at my expectation to be able to order what i want, asking for sauce became an even bigger problem, i felt as if i had asked to marry her daughter. I then went to pay with the crisp bank note just taken out of the ATM in the local store, the lady then rudely said i was handing her fake tender, quote 'the note feels to thick to be real', after 5 minutes of cross examining and questioning of my social status she accepted the money for the over priced sausage in chiabata (tasted awful). I left with a bitter taste and not just from the bad food!!

The lady behind the counter didn't look very much welcoming. The atmosphere was pretty cosy, but I think they are lack of friendliness. The coffee was normal, I love the cakes though. This is probably the only cafe in this street, apart from a Thai restaurant. You may need to walk more than 10 minutes to find another. The place closes very early.... I think 3PM or something. It would be better if they are willing to be a little friendlier.

Peggy's Pantry has the best selection of coffees, cakes that are always freshly made. One of the good things about going to Peggy's you can take your time to Order your food,drinks and don't feel rushed.Peggy and her staff are always very helpful and the Pantry has grown to be the centre of this little, village , Very much a community atmosphere.If ever you get off at the wrong station or have missed you train and you are in Strawberry Hill pop in to Peggy's Pantry .

I was enjoying Peggy's excellent coffee when an albatross flew in and landed on one of the tables. Despite attempts to shoo it away by shouting at it in Afrikaans and Polish, it refused to budge and started pecking a walnut of the really excellent coffee and walnut cake. A lady called Annabel started gently hitting it with a copy of The Richmond magazine, while her daughter Sophie smothered the Albatross with a Cath Kidston bag and removed it from the charming surroundings. All in all a lovely visit.

The owner, makes you feel like you disturb her.Not polite at all,not even a smile- she doesn't know how to 'sell' her business. She should know that this is not starbucks, but a local cafe, hence it depends on her behaviour if people would come again. Bad coffee also, which was not a surprise as a good barista is the exception.

Two members of staff work here. One, who I guess is from Eastern Europe is fine, very polite. The other, possibly South African is rude and abrupt with customers, obviously regards anybody who dares to pop in for a snack as an inconvenience. The food is average but way overpriced. Overall atmosphere is unwelcoming. Avoid.

Peggy has made a little oasis next to Strawberry Hill station. Whether popping in to grab coffee before catching a train or picking up something more substantial for lunch. The range of breads and fillings are good and everything is nice and fresh.I work nearby and we have lived on these sandwiches for the last three years!

Lovely quiet location near Strawberry Hill Station, which is always busy. Nice array of homemade cakes and local made honey for sale and they do a great bacon roll.

We read the reviews before a trip to Strawberry Hill House and made a beeline for Peggy's Pantry at 3.15 on a Saturday, only to find it had closed early. Such a disappointment - there were four of us, two down from Norfolk for the weekend and we were so looking forward to some refreshments. Plus another person who turned up at the same time and was also upset. What made it worse was seeing Peggy herself inside tidying up. Maybe she could have opened up for five - but no, despite out pleas through the window. So be warned: it looks a great little place but don't rely on it sticking to the stated opening times.

Wonderful cakes and coffee. A warm welcome awaits you at Peggy's . Bacon rolls .... A must!!

Peggy makes a damn fine cup of coffee and serves lovely cakes too. The Cafe is small but cosy and is a nice place to stop by on your way to the station. The ham and cheese toasties are also a treat.

Peggy's Pantry is a great little find close to Strawberry Hill rail station which is a delight to have as a local coffee shop. The coffee, sandwiches and cakes are all great and Peggy herself is always cheerful. Also have some gluten free options.

Peggy's Pantry has become my favourite coffee shop in Twickenham / Teddington. Forget Starbucks, Costa, Nero etc ... The coffee is always excellent and sourced from a specialist supplier. Peggy always makes an effort to make customers feel special. All food is made from scratch. Soup is home-made and sells out daily, so get there just before 1pm, you won't be disappointed.

It's a bit of a gem this, slap bang next to Strawberry Hill railway station. Why have I not been here before? Great coffee, friendly service and conversation (from staff and customers alike), free wifi for some caffeine fuelled "working from home" (for those times when you need a change of scenery and freshly prepared, tasty food. The morning bacon roll is rather fine too. A repeat visit is on the cards and soon.

Had the homemade soup and a coffee for lunch it was very tasty. Service was prompt and polite despite the fact the place was packed. The cafe is a pleasant venue with lots of friendly regulars who make the atmosphere very relaxed and inviting.

A gem of a cafe in Strawberry Hill with top notch coffee (similar to Pret). Peggy always remembers exactly how you take it!

I felt I had to write in when I saw the review mentioning the 'friendly' service; possibly I came on a bad day but the woman behind the counter was really far from friendly: brusque was more like it! When we were ordering, she barely looked up from the sandwich she was making at the time. Pretty much none of the breads were available for our sandwiches, for which she did not apologise. I also heard her making a fairly rude remark about the customers ('I'd like to put classical music on but "they" wouldn't like it'). The food was reasonably priced but the drinks (which come in bottles in a fridge) were very expensive. I felt as though the woman didn't want us in her cafe; it was towards the end of the day on a Saturday and I got the impression she just wanted to close. I did notice that she seemed more friendly to some people who came in who I presumed were locals, but you shouldn't need to live locally to get good service.

The cakes are made by a local lady and are delicious. Peggy's coffee comes from a specialist supplier in the East End (I think) and is very good. The soup (changes daily) is home-made. Nice cafe, smartly furnished, run by local lady Peggy and her sister Stacy, who are from Greece by way of South Africa!

This is Strawberry Hill's second best kept secret (the first? Pope's Grotto). Friendly service, very good coffee, home-made cakes, salads and light lunches - all served with a smile and a chat by Peggy.Local honey and other products are for sale. Free WiFi for i-thingy addicts. 10 yards from the station so it's a good place to go before getting on the train or on the way to Strawberry Hill House.