Pazzia trattoria in Windsor and Maidenhead

Having visited the Sunninghill restaurant many times and never being disappointed and not being able to get a table, we decided to try the one in Sunningdale instead. Considering the issues we are all facing with COVID-19, and being the night before lockdown, I have to say I was extremely disappointed with this venue. Firstly, the restaurant was not spaced out for social distancing, it was as if social distancing was not a requirement! The place was full and it even looked like they added more tables in areas you would not expect to see a table (i.e. on the steps going up to the upper part of the restaurant). The men’s bathrooms did not have any hand soap or sanitiser. I brought this to the waiter’s attention, but nothing..It was extremely noising in the restaurant and this was mainly to a large group of woman (they certainly were not Ladies!!) shouting, cackling and screaming for the entire evening. There were more than 6 people on that table on and off for most of the evening. They were of a rather large build and hanging off their chairs and spilling into the other tables. Bracknell’s finest (not). The language was disgusting! We ordered our food and then the problems began. The lamb was ordered as medium rare, when it arrived it was well done. This could be due to the fact that it was overcooked or sitting under the heat lamp for 20 minutes. We sent the lamb back and I asked if they could keep my dish warm while they cooked another dish of lamb cutlets. They insisted on making mine again. Within 5 minutes the lamb arrives back on the table with cold jus. The jus goes back and 5 minutes later a hot one arrives, by which time the lamb has gone cold. My dish arrives back, not recooked, but kept under the heat lamp. We had to keep asking for cutlery, condiments and a glass for the wine. The service was absolutely abysmal, so much so that we did not pay the gratuity. They removed this from the bill and deducted one of the main courses. Sadly, I will not be visiting again.

Had a good time here. Food was nice. The waiting staff also very helpful. Enjoyed the good vibe definitely.

Beautiful restaurant and kind waiters The food is perfect lovely for a couples night out or birthday

We arranged a takeaway to make the most of the Bank Holiday weekend.The pizzas were not full of topping.The service was slow even though we agreed a collection time, it took another 20 mins.The music was really loud so they could not hear to take the order.No social distancing when collection took place.One of the pizzas was the Fruitie de Mare photo shows very little seafood, you can count the prawns, mussels and calamari.Very disappointed!

Visited Pazzia(Sunningdale) off the back of some really great reviews of the Sunninghill branch from friends and family, but we were quite disappointed with both our food and service. One of the party had ordered the Gamberoni starter (at £14) and received a measly 3 prawns and some rocket on a plate- though delicious. Quite the rip off to say the least. My starter ( flat mushrooms and goats cheese) and my main (Linguine Gamberoni) were delicious, more so the starter. The main had a slightly off taste but the prawns themselves were very nice. The core downfall was with the service. Receiving dirty cutlery is an absolute no at any time, but particularly during current Covid circumstances. I had received a dirty fork with my starter and didn’t get so much as a sorry for the inconvenience when I asked for a new one. Let this slide as I know this can happen on the odd chance. When my main arrived, I was given yet another dirty fork. This time I asked for a new one from the lovely lady who was working behind the bar (beautiful Afro hair if this helps Identify her, as I didn’t catch her name but she was so great) I had stated this was the second time and she was very apologetic. Overall service was quite slow, we didn’t receive one of our Side dishes and we had to ask multiple times for drinks. Quite a shame as I’ve heard such great things about the branch itself. When it came to paying, we also noticed a service charge which was added to the bill (not stated as optional) this was calculated based on our full bill price not the price once our eat out scheme discount was applied which is quite cheeky. When asking one of the servers how this charge worked (how it was split between staff) we were informed that is wasn’t at all split between the servers but instead went to the business. So not only is the business claiming back discount from the government for the scheme, they’re charging max for the service charge and keeping this for themselves (not a fact but presumed based on what we were told by servers).Before leaving we saw our Original waitress Francesca. After learning of the service charge situ, I wanted to thank her for her service and give her a tip of her own, she was full of banter and very informative about questions I had with my dish (linguine gamberoni) and so friendly towards Everyone on our table. Before leaving we saw the general manager put this tip into a glass (presumably split between everyone on shift) which is fine, but not only will our waitress not see any of the service charge designed to be collected for servers, she’s likely to see very few from the tip I gave her. Quite disapointed with this system.

Went for a family meal and whilst the food and service was good the whole evening was spoilt because of the loud music. We could not hear a word each other was saying.I think that with more subtle music could have been a really nice evening but would not go back for that reason. Totally anti social

Brilliant night, amazing food and fantastic atmosphere!!! The staff were all so friendly - can’t wait to have another night there!

Very rude Manager and the staff. They are telling guests to leave soon so that they can go home. We spend so much money for food and drinks but at the end Manager came and said they are leaving in 10 minutes so we should leave too. We enjoyed the food but at the end very disappointed with this disrespectful behaviour and attitude. When we said that guests are important to the business then the Manager and his staff came together to argue with us. This was ridiculous . Is this how you say THANK YOU to your guests for visiting your restaurant !!!

Haven’t eaten here before, so what a pleasant surprise when we dropped in for a late lunch! Great welcome backed up with very professional service, the food was outstanding, the king prawns in particular were superb, the chef made sure we were happy with his food and he was outstanding, all in all great place would thoroughly recommend it!

What a great evening we had. Ricardo looked after us very well. Food and service excellent and entertainment by Clem Johnson just fab! We will Be back.

Love this place - we go regularly- the staff are lovely and the food is excellent. Try the chicken Milanese delicious - they also do a great steak if you don’t want pizza / pasta .

As it happens, we could. After enduring the largest carpark in the world, the M25, we arrived as a three at a time when I'\d usually expect massive reluctance to be served, with no reservation, not a problem. The place was empty - quite naturally - notwithstanding we were received with courtesy and assured we could indeed have a lunch. We did, and it was produced with some grace, the food of good quality and service friendly and not obsequious...a bonus. The wine list varies between reasonable and frankly outrageous, but this is Berkshire and to be expected. We were able to order a respectable red for 'drinkable' money - the bill for 3 was less than £ 100 including wine.Worthy of your patronage.

Lovely lunch with my sister. Birthday meal. Good choice for meeting. Extremely friendly and helpful staff. We chose from lunch time menu , both having the duck. My starter was the calamari, lovely. Nice red wine and a couple of lemoncello. Need to sleep now, cancelled the gym. A pleasant change and a great choice for my birthday.

Thoroughly recommend this charming Italian restaurant in Sunningdale. The food was extremely good and very authentic. I have to mention the prawns were extraordinarily good. The service was both welcoming and attentive to the right degree. The wine list as well could not be faulted. We are booked to try out the set lunch early in February which I am sure will not disappoint. We are very fortunate to have this restaurant on our doorstep and I know we will be popping in on a regular basis during 2019.

Amazing lunch! We went for the set lunch menu which was a bargain at 12.75 for 2 courses. The food was superb, beautifully presented and the portions generous. Absolutely delicious! Served Ricardo! Can’t wait to return!

We had a warm welcome to this small restaurant and found the food and service to be excellent. They were very helpful with a dietary issue and gave us a wonderful evening.

Visited here earlier in the week, expected a bit more from it to be honest. We arrived at 6 with a seating at 6.30 so we sat at the bar which felt quite hostile, had a drink and were then moved to our table. The place feels run down and could do with a lick of paint as we noticed where food and drinks had been spilt down the surrounding walls around our table. I had the prawns for starter which were nice and had a pizza for main, I asked for extra chilli’s but I didn’t seem to get any, we asked a further 3 more times - they eventually turned up but I only had 1 slice of pizza left. We felt disappointed and will not be returning.

We have eaten here 4 times now. We popped in without a booking just last week.

Been past many times & booked tonight at short notice for 4 of us. Staff very friendly and food was excellent, enjoyed by all. Live guitar player & singer, non intrusive but good entertainment. Will be back.

As with the other Pazzia at Sunninghill, the Sunningdale Pazzia is a great Italian with great service.

We recently stayed in Sunningdale and decided to visit Piazza Trattoria on the spur of the moment. It was early evening and hadn’t booked but they found us a table for 2. After leisurely drinks in the bar (which was very cosy and had great barman) we were escorted to our table.

I don't regret being upsold the lobster spaghetti at Sunningdale's Pazzia (there is a sister restaurant with the same name in nearby Sunninghill). Nor do I regret being seated next to the resident singer / guitarist. Both were excellent and the latter even had people dancing next to their tables in this friendly local trattoria. In general, the food steers a course more towards hearty and classical than super-innovative and fiddly, but is all the better for that. There's quite a lengthy wine list with options to suit all pockets. In all, a much better experience than is offered by most national chains serving up homogenized Italian-style fare.

Visited the Sunningdale restaurant with two friends for my birthday. Think we had the best table in the house! Food was amazing! I had delicious speck wrapped chicken in a gorgeous jus. My friends had lamb and steak. I can’t compliment the chef enough, truly delicious. Service slow though and the musician too loud - we had to shout to be heard and asked numerous times for drinks that never arrived.

First visit Pazzia although have been to Pazzia II a couple of times

Close to home, and a great place for lunch or supper with friends. Service is very good, and the food is consistent good quality. Bar is often busy. One thing that is worrying is that I have recently heard the staff don't get to keep their tips, but rather the owner takes the tips and uses it to pay their wages(!) which is very disappointing to hear. (I didn't hear this directly from a staff member but from someone who knows a staff member).

Really liked this place for a local italian. Music was a little loud at start, but then a live musician started, so it mellowed a bit. Food was good, service was good, prices were good. For a thursday/friday local meal out, it's perfect.

Have spotted this restaurant on a number of occasions, right next to the zebra crossing and the train gates in Sunningdale. It has tables outside that are often in the sun but despite being on a busy main road, it always looked inviting so my wife and I decided to try it. What a find! The service was excellent, the food superb and the ambience was extremely relaxed.

A friend lives within walking distance, so we decided to go there for lunch.The interior is modern, almost minimalist and clean but somewhat devoid of character. We were the only guests, so that didn't help the ambiance, however it meant we were seated at a table by the window and could watch the world go by. It might be more pleasant in the evening when it's busy.

I have been here before and was talked into returning. The service is good, my Ragu was excellent, the wine is reasonable. But I could personally do without the loud live music. It really does make having a conversation difficult.

Excellent food and customers service..nothing was too much trouble.Atmosphere was brilliant on saturday night with live music...See you again soon.

Great food and excellent service with a smile. Will definitely be back for another visit. Thank you !

Service was ok and food was delivered quickly, but not quite as good as I was expecting:

Popped in for a meal as attracted by the menu board. Good friendly welcome and attentive service.

Our first visit here for a double birthday celebration for our two husbands. From arrival we really felt that the Manager wasn't terribly interested in us. We were shown to our table, no one bothered to take our coats or make any real attempt to welcome us. Menus arrived, no drinks order taken for a considerable time and when the Manager came to take our order, he thought we weren't ready and walked away saying, "no problem, we close at midnight!". We were actually ready to order and it was some time later he returned to take our order after we managed to get his attention.

Went to Pazzia with some friends for a few drinks on Friday night, upon arrival was met with a young blonde hair girl who can't have been 18 serving behind the bar, was very snobbish and unwelcoming and spent the whole time serving us chatting to a fellow male worker. We sat at the bar and drank which was nice as the decor is contemporary and drinks are of good choice (albeit expensive!) They had live music which gave a nice atmosphere but rather than serve and clear tables both staff just stood behind hands in pockets and biting their nails.

We were greeted with hostility and the staff were very dismissive. The first waiter basically ignored us and passed us over to his colleague.

This is a relatively new restaurant on a site that has turned over a few times in recent years. It has made a good start, with friendly staff, a strong menu, and comfortable environment. We ate there with friends (including kids) and thoroughly enjoyed it. If you are local then its well worth a visit.

This is a nice bar / restaurant opposite Sunningdale station. The bar is comfortable and you can sit outside during the summer. Staff are really friendly and the food in the restaurant is very good. On Friday and Saturdays they have a live singer singing a variety of songs which adds to the atmosphere. A nice venue to while away a few hours

The prices are too high, prosecco £8.75 a glass and served flat, the barman needs more pride in his work, inexcusable to serve a flat prosecco.

Lovely little Italian restaurant with wonderful staff. High quality food and a wonderful welcoming atmosphere. The singer on Saturday evening was superb and had everyone dancing. By far the best place in the area

We recently visited The Pazzia for lunch on two occassions this September and loved it.

Directly on the main street, easy to find. A small restaurant with a reasonably extensive menu. Calamari was great; pollo a la princesa (chicken with wild mushrooms and asparagus in a cream sauce) was delicious. The staff were chatty and friendly. A very pleasant place for dinner.

I have been there a couple of times now and while full marks are given for the quality of the food, it's pricing and the restaurant's ambience, the quality of the service varied between poor and average. Maybe I was unlucky with my dates, the first time there was a large and very noisy there and the second time it seemed like waiters had just had a major tiff.

We went to this restaurant after the races at Ascot lovely food and great service good portions with a lively atmosphere

We use both Pazzias often, although the Sunninghill one more frequently than this Sunningdale one. But this one is also good food and has a more modern/cosmopolitan style about it. In summer the doors are open and it makes it a great place for a drink before sitting down to some dinner. Very similar menu to the first Pazzia, although they don'd do the sardines starter here! Sunday is lobster day, where a lobster is just £20. Champagne is served by the glass.

The restaurant had messed up on our reservation. We had to wait 40 minutes before our drinks order was taken. Water was not offered during this time. Our order took a very long time to come out. Some of the pasta dishes were ok, however, the ravioli was not fresh. It looked and tasted like glop. The pizza was not fresh and tasted like a frozen pizza. Parts of the jumbo shrimp were raw. The waiter offered to make a new dish but at this point we were almost finished with the meal.Staff were incompetent, frazzled even though the place was not busy. So disappointing as Pazzia Ascot is rather good. We will not be going back. If you are to go, have a glass of wine as that is what everyone seemed to be having.

We visited as a family. We have been here a few times and always enjoyed our meals. There is a lobster promotion now on Sundays, a whole lobster for £19. Myself my son and wife all had lobster for our main course. For starters we had beef capaccio, Mussels, and a small dish of Penne pasta. All the starters were really tasty and the portion size was good. For the main we had Lobster Linguine and Lobster thermador. They were all good. The only point I would make is, include all the whole shell and claws on the plate. Its hard to know if you have a 'whole lobster' if you have the meat and only part of the shell. Service was okay but a bit slow and surprisingly it wasn't busy. I think the B team were on duty though because I did not see the normal team who serve us. Maybe because it was a Sunday lunch time. But we enjoyed it and price including two Prosecco and one one glass of white wine and coffees for three was about £120 including service charge,

Had a nice meal, reasonably priced but service was a bit slow. Would go back though. Good selection of drinks and stylish decor

We were recommended this restaurant by our b&b; hosts ( The Copse see separate review) We enjoyed really excellent service, the food was really very good and clearly cooked to order. I particularly enjoyed my main course of liver which was recommended by the owner and didn't disappoint. The time menu was extensive and there were a number of reasonably priced choices. Don't hesitate to give this friendly local independent restaurant a try

First time I have dined here as just been to the bar on previous occasions.

What could be nicer? A balmy evening, open fronted Trattoria, good friends. Well, hearing them would be nice. This place really needs to decide whether it wants to be a Nightclub or an Italian Restaurant. The food was good, service patchy. but why oh why the deafening guitarist? Now I like music and he was OK, but so loud we could not hold a conversation. Asked to lower the volume, they did, for 5 minutes then up it went (some fairly wrist slashing choice of tracks too). No wonder the front of the place was deserted (2 of 6 tables occupied). So we skipped desert, coffee and liqueurs and left.

Group of 6 went for a birthday lunch and to try the Sunday Lobster deal - once we were sat down we were told there is no lobster! Everything else went well though and pasta especially was high quality and all other requests accommodated with minimal fuss.

My husband an I have eaten here on 3 occasions and never been disappointed by the quality of the food. Menu is much nicer than a 'chain' restaurant. Big portions - we share a starter and we share a main course and they never mind. Lovely home made bread to start - but don't pig out on it as you will never get through your meal!!

I read the other reviews before we went as a family and I would say they are bang on. Food is great ! But expensive ( family of three £190). Staff were very pleasant and no sign of the waitress mentioned in another review, however, there was a hygiene issue with one of the staff which was off putting but yes we would go again as its local and has high street frontage for a Bellini /April spritz in the sun and above all its a family run restaurant

Came across this restaurant after being diverted off the M3 on the way to Richmond-upon-Thames. Waitress didn't understand my request for a Quatro Formaggi pizza but the owner came to my rescue. The pizza was delicious and when I asked for the bill he gave my 12yr old great nephew a complimentary ice-cream and myself a Limoncella. Very highly recommended. Turned a frustrating detour in to a pleasurable experience.

We visited this with friends on Friday night a couple of weeks ago. Was not sure what to expect as had previously dined in the other Pazzia in Sunninghill and wasnt blown away by it, however we had a really good experience in this one. The food was very good, I enjoyed the pizza that I had immensely. The ambience was great, helped in no small part by the chap near the entrance with a guitar who sang throughout the meal. He also took requests and sang a couple of our favourite songs later in the evening. The tables were nicely spaced out, I did not feel like we were sitting on top of the table next to us (like I did at the Sunninghill Pazzia). The service was impeccable, our waiters and the manager were incredibly polite and attentive, and clearly wanted to give us a great experience. We will definitely go back and make it a regular place that we bring friends to.

Had lunch at this restaurant in Sunningdale - only been to the one in Ascot so it was a new experience. The service was excellent and the food very tasty and fresh. Definitely recommend here!

Having seen this place look frequently busy and with a love of Italian food and not many good ones in the area, we weren't disappointed when we tried this place out. The food was good, lots of choice but more than anything they offered first class service. They couldn't do enough and it made the whole experience special. The only comment would be that it is on the expensive side for Italian but worth it if you know what to expect.

Great choice italian food. Good service if maybe a little pricey for lunch but was priced per the website so forewarned is forearmed.

I really like this place. The food and booze are good. The service is always great. I regularly go back based on both. Hats off to Maria and team and keep up the good work.

I love a visit to see friends in the Parish and been wanting to try Pazzia as I think I've visited a sister resturant some time back.

I wanted to try this as this building has been a bit of a white elephant with different restaurants opening and closing . I arrived with my friend and there were only two other people in the place , but it was a Monday night . I had booked just in case as it is near Christmas and we were shown to a table in a little alcove . I didn't want to sit there a it was a bit claustrophobic and neither did my friend. I asked if we could sit somewhere else and the waitress shrugged her shoulders and did a funny gesture with her hands as if to say please yourself . We were a bit taken aback and sat at another table , our other friend then turned up and joined us and the waitress asked if we wanted some water and went to walk away and my friend said could we order some drinks to which she replied in a very rude manner about coming back , again we were all taken aback and didn't feel like we wanted to stay . We had a conversation between ourselves about if we should leave as it was a horrible atmosphere. I am not sure if she heard us but her attitude changed a bit when she came back with the drinks . We decided to stay as there is not much else around there . I have to say the food was very good , but it was a weird experience . I can honestly say I have never got to the point of nearly walking out of a restaurant , but that young lady needs some training in customer service !

This is a great restaurant that does great portions of classic Italian food. I have been here 4 times now and it has impressed me greatly on each occasion.

Third time I have visited this restaurant and it continues to impress.

Been here a couple of times now. Both times the service has been very good, and the food as good as it's sister restaurant. we were a group of 8 and they put us in an area set slightly to one side, which worked brilliantly. Great manager

We booked at very short notice and were glad to get a table on a Saturday evening. Good decor, great service, good menu and reasonable prices/ great value. Definitely recommended