Paws Cat Cafe in Tonbridge and Malling

We visited Paws cat cafe for my daughters 17th birthday. As cat lovers this was perfect for us. We have three at home but, it was still lovely to come visit the cats here. The cats were so friendly and came round in their own time, the cheeky blossom was lovely.The staff were so friendly and willing to stop and tell us more about all the cats. We loved the booklet about each cat and how they had been rescued. The scones were too die for and we managed to get the cream out of blossoms way. The hot chocolate and other bits were perfect. Highly recommend a trip here when lockdown is over.

Really lovely staff who all know a lot about each cat which was nice. I liked how seating was limited for both the cats and the social distancing. Food is nice and well presented. Love place to go :)

Such a lovely little cafe, you can tell a lot of love goes in to the operation of the place! The cats are super friendly and have loads of toys and things to keep them (and visitors!) busy having a lovely time. The extra precautions put in place at the moment due to the ongoing Covid situation made me feel super comfortable visiting, and the place was cleaned to a high standard. This definitely won't be my last visit to Paws!

We visited today!It was great here, very friendly, lovely atmosphere, cat were lovely and they cater for all dietary types (being a coeliac) this was nice as not many places do cater for that.The only downside was there wasn’t too much seating, which is probably why you need to book to get in

I had the most wonderful experience here. They had a great selection of vegan, dairy free and gluten free products. Both the cats and the people were friendly and made me feel welcome!

I love this cat cafe and I’ve slowly been taking all my friends there! The cats are lovely, very happy and all have their favourite spots! My phone is filled with hundreds of photos of all of them, especially Frank and Blossom! Always have a lovely selection of cakes and themed events! A really special place and always worth a visit!

I took a friend along for a special treat and we had a wonderful time. The drinks were good, the food was good and the entertainment was A1. We'll definitely be back again.

I have been to a couple other cat cafes, and in comparison the prices are a lot better than the others, and the staff, particularly the manager and owner are so welcoming and try so hard to please every customer that comes through the door. As I volunteer there now, I see a lot of different people in and out and the volunteers and staff always try to accommodate in any way they can. The food is so delicious (I recommend the chocolate cake and sausage roll) and only £5 entry for an hour is very fair, especially as some others are £15+ just to enter! 100% worth a visit

Booked with a Groupon nice place inside not large serve cream teas and drinks tea coffee the felines are very laid back ready to be fussed need a bit of organising as too time your booked in at a certain time but I thought you were only allowed certain amount to stay if they set a time limet it would allow more people in and asked for refreshment orders strait away some waited thou you don't mind you have the cats for company must be hard raising the money for keep I know my cat just cost me £1000 in vet bills ouch still love him

Had been bought a voucher by my parents for a cream tea and although the cream tea was nice with a scone and cup of tea, I was disappointed with the other selection of food on offer. The quiche and sausage roll ordered were not of the best quality. Also it is quite small. Having been to a similar experience in Manchester this definitely feel below my expectations. Cute cats though.

A fantastic place for a cuppa and a snack whilst surrounded by cats. Heaven if you ask me! A relaxed atmosphere with 17 cats. The staff are friendly and helpful. I visited a similar place in London but this was much much better.

Had our 3rd trip to Paws Cat Cafe today, and look forward to more and more visits! Staff really friendly and helpful. Love all the cats, they're really happy there and well looked after. Favourite cats are Frank, Blossom, Bluebell, Harvey and Tweenie. Can't wait to go back. Would highly recommend going there.

A treat for me and I just loved it. WonderfulWelcome by staff, so Friendly and we’re more then happy to answer all questions!Lovely fur babies Jasper, Sara, Blossom (trouble maker) Frank who I love, Harvey and Hiccup who slept nearly all my visit! Just a wonderful place to spend an hour or two.So many fur babies can’t remember all the namesWorth a visit for a great causeWell done Paws Cat Cafe

I came to the cafe this afternoon with my boyfriend and we loved it! The atmosphere was lovely and the staff were delightful. Could not fault the service at all and just a short walk from Tonbridge train station. I liked that they had rules and that everyone followed them to respect the cats and the food we had was lovely and fairly priced which meant we did not mind paying the entrance fee as it all goes towards the cats. Overall a wonderful visit and an amazing cafe.

Lovely cafe,so relaxing to sit and spend time with the cats,watch them,stroke them.Let them sit on your lap. Very nice staff Lovely scones. Very nice decor

We prebooked which is good to do as it gets busy. When we entered the 'rules' were explained to us. There aren't many but the few told to us are for treating the cats correctly. Staff were lovely. Very relaxed hour. Cats were very chilled and relaxed.Would recommend.

The cats are super friendly and staff really polite. There are quite a few cats from lovely old placid ones and a couple of older kittens. They are clearly well loved and looked after which makes for a fabulous atmosphere. Only a few tables which makes it a pleasant experience and plenty of space for the cats to roam, climb and wander about. However the down side was the food - the scones were lovely but the quality of everything else was not good at all. The food was not great and because clearly microwaved as it cooled the food went hard. One of our cakes had mould on the side so no idea how old it was. If I visit again I will just have a drink. The food and drinks are served in cute cat inspired cups and plates.

It was absolutely amazing. The cats are all babies and shnuggling with them was a great experience. If I was able to I would have stolen Frank the sweet deaf cat who accepted many pattos. The cake was really good too but the best part by far was squeeing over the little peets, toe beans and bellies and all other parts of the cats and having my pattos accempted and enjoyed.

What a lovely hour my daughter and I spent at this cafe. So relaxing and comfortable. With cats (and kittens) roaming freely entertaining us and enjoying a fuss. Nice selection of food..delicious scones! A great idea for not only giving cats a home but a place you can go to destress over tea and cake!

Delightful, friendly cats and lovely friendly staff. Good coffee, delicious gingerbread cat and gluten free Rocky Road. Great way to spend a relaxing hour

Lovely cafe, does a nice selection of food and is reasonably priced. Cats are lovely and there are lots of toys about to play with them. This is my second visit and I will definitely be coming back again.

Booked online, was very easy. Turned up and was welcomed by a lovely lady, we sat down and she came over to take our order. The cats were everywhere, they came up to us and we sat stroking them. Such a friendly place, the ladies that run it are really nice and friendly. The menu is limited but the cake was really good. I can't wait to go back, in fact when I am in Tunbridge next I will go in if they are not booked up. You pay a £5 donation and that goes towards the care for the cats. They are all rescue cats and are all so well cared for there. Great for people that need to escape the hustle and bustle of life!

Took some of our cat loving friends to visit the cafe. This is now my 4th visit!! As we went quite early had a LOT of feline attention including the adorable kittens! Cats are all happy and purry. Everyone enjoyed their cakes. I had one of the savoury options which was really nice. My husband loved the carrot cake. I always find the staff friendly. Can't wait to visit again!

Very expensive tea for me and quiche and a stale scone for grandson. Tiny portion of just quiche no side salad, quiche looked like a cheap one from supermarket it had no flavour so my grandson gave it to me, same with the scone. The staff did not interact with us apart from taking the money and plonking the food on the table. Very disappointing.

Really looked forward to visiting this cafe alas so disappointedStaff didn't interact spent more time with the cats rather than the customers this prevented the customers to get closer to the cats, the staff had no people skills, the cafe lacked atmosphere and the food was substandardAn very disappointing and expensive experience one that won't be repeated

Visited here with my mum as always wanted to go. Was lovely to see the cats happy in their environment and obviously well cared for - the cafe experience itself I was a little dissapointed in. I thought maybe the staff would talk through the cafe and the cats more, how they came to be with them, their back story as would make it more engaging. Food wise, had a cold sausage roll that wasnt warmed up, ended up leaving (although one cat did try to get it Haha) and a warm milkshake. I didn't think when planning trip that kids were allowed in, however was on present whose mum just let run around and chasing cats with no one really telling him not to as per rules so cats arent disturbed. But tbh this should have been down to the mum also maybe - would maybe go back if could book like a private session as it does get cramped out, and better food, but would not go out of my way. All being said keep up the good work ladies - would say engage your customers more, as would love to hear about the cats stories

The cats are adorable and so funny. The staff are lovely. We had some coffee and a bite to eat, the sausage roll was very nice. We will be coming back for more cuddles soon.

We visited the cat cafe this weekend. Firstly we are all cat mad and seeing the gorgeous felines was the best bit. Other than that our experience was very poor. We had a Groupon voucher and we got sat down and menus were thrown onto the table. No explanation of what we could have with our voucher or any effort of smile. I had to go up and ask what we could order. Never recieved the gingerbread cat we were supposed to and were told if we wanted something else the difference would only have to be paid. Seems we paid for everything anyway without recieving what we paid for. One particular member of staff with long curly hair extremely rude, barged past me a few times whilst I was stoking a cat and not one excuse me. Told us we had ten mins left and never once asked if our visit was OK, did we want anymore drinks etc. Having a business myself I couldn't believe how somebody would employ staff without training them in common curtesy let alone having basic customer service skills. The staff sadly looked more like they were off to a festival than being staff. If this was my business it would have returning customers constantly because I would ensure they had nothing but fantastic customer service skills and more importantly make customers feel welcome. Poor.

Easy to book or take a chance and just walk in. Various prices - basic entry fee then add your food/drink option. The cafe is spacious and comfortable, more like a furniture showroom! All the cats are gentle with each other and customers. We enjoyed excellent service, part taking of the cream tea. There are toilets upstairs. Accessible toilets are across the car park in Sainsburys. The one hour booking is sufficient time to enjoy a tea and stroke some of the cats and watch their antics. It was a very restful and calming experience. We will certainly look to go again when in the area.

Lovely little cat cafe! Cats are clearly well cared for and seem so happy. Love this place, will definitely return!

Unlike the previous reviewer, myself, my husband and a good friend had a delightful time today at the Cat Cafe. We were greeted by a very friendly young lady who gave us a book with photographs of various cats, explaining their backgrounds and what their temperaments were. I had bought a coupon from Groupon which entitled us to entry, a hot drink and a gingerbread cat, there were more options of drinks and food but we were happy with what our coupon entitled us too. There was a teenage boy in there too who made us feel very welcome and explained bits and pieces of how the cats are looked after. We would all be happy to pay an entry fee as the cats need feeding and caring for. It’s not a run of the mill cafe and if you like cats it’s worth a visit.

I must start by saying that this is my very first TripAdvisor review. As I never felt compelled to write a review about any previous experience, whether great or terrible, I just couldn't refrain from doing it now. My family and I were traveling to Tonbridge for some errands today, and as we were early for our appointments and the weather was poor, I decided off the bat that it would have been a good idea to spend some time at the Cat Cafe for an hour. My daughter loves cats and we thought it was a great compromise whilst waiting for our appointments. I promptly got on their website to check space availability and found a spot for 1.45pm, so I booked and off we went to the Cafe. We arrived 5 minutes before the time booked, and whilst the family that was there waiting with us was accommodated quickly, I was told that we wouldn't be able to use the full hour I booked. I couldn't understand why, and when I asked for an explanation, I was told that I had booked too near the time. It just didn't sound like a valid justification. Then when I asked whether it was because they were going to shut the shop early, I was told that they would close at 3.30, so that also couldn't really justify why we were only allowed half hour rather than the full hour we had booked. My wife didn't want any of that and she left the shop very upset, but because I didn't want to disappoint my daughter because we were already there, I decided to settle, unhappily, for what I was offered. With all this said, we had been there 3 times before, and always had a quite good experience, but this time it was just not good enough. Although my daughter was having a good time playing with cats and enjoying her hot chocolate, I couldn't help but feel unwelcome and rushed, to the point that I was handed the bill as to say "You need to leave!", and asked to move away from a sofa because a bigger group of people was about to arrive. Overall, I should have had a lot of good reasons to make a fuss but I refrained from doing it, firstly because I paid the full price of the booking for only half the time, then the unwelcoming attitude towards us added up to an overall unpleasant experience.

I went to this cafe with my friend both cat lovers and we were not disappointed. The staff were lovely and the cats were so relaxed and happy it was wonderful. There is a folder there with all the stories of each cat . We bought milkshakes and had a scone and it was yummy . A perfect way to spend a while with animals that are very loved and very happy and with others who too love cat company as well as humans . I can’t wait to go back .

I have visited Paws twice. The first time was a birthday treat from my husband and the second was for an anxiety workshop in conjunction with Laddingford Counselling. The entry fee is £5, which I presume goes towards the food and care for the cats.The café has a very relaxed ambience. The café is owned by a mother and daughter team and all the staff are very friendly and happy to chat and answer any questions about the different personalities of their furry “colleagues. Having previously visited Lady Dinah’s Emporium in London, I found Paws was much less strict regarding the cats. As a cat lover, it is obvious that you shouldn’t bother the cats when they’re sleeping or pick them up suddenly. But other than that, Paws allows you to interact with them and the cats seem happy to be around people! I spent both of my visits with Harley who was snuggled on “his” seat and quite happy to be gently stroked.The crockery used is very pretty and the food very good, especially the scones! Watch out for Sara stealing your food! My only minor complaint is that the jam is from a jar and not homemade.We will definitely be going back!   

If you like cats, this is the Cafe for you. The Cafe sells a basic range of snacks and drinks but this is not the real reason to visit. The cats are delightful and any funds made from the Cafe are used to support them. A lovely place to visit. Will be returning.

My daughter booked for mother's day for me. As much as is was a success ,it also was a let down.The cats are beautiful and mostly sleep. Can't fault them but the first lady we saw ,was rude and abrupt , not a smile or hello. There was nothing on the menu for sandwiches or lunch in fact, a very limited.One young lady tried her hardest to see to everyone,and also told people that half their menu wasn't available.What I didn't know , until my daughter told me,was that you pay an £5 entrance fee !!!!We also waited ages for our food.A great idea, but today wasn't their best day.

Absolutely amazing cafe, that truly care about their cats. The staff are so lovely and polite, and the food and drink is very well priced. Will definitely be visiting again!

So pleased we found this cat cafe on Groupon. We called to make a booking and the lady that answered the phone was very helpful and efficient with an email confirmation provided.The next day we visited the cafe mid-morning, mid week. It was relatively quiet and very relaxing to sit down with a lovely opt of tea and mug of coffee served in lovely cat themed produce. The cake was great too!As for the cats, there were 6 or so that came to see us, sometimes a little cautious at first, but then one jumped on our table and sat on my lap.All in all a very relaxing hour spent in the cafe with the cats and thoroughly recommended!

Well organised with a booking system and double entry doors to maintain the safety and welfare of the cats which have a range of resting places,toys, and different surfaces to climb and rest on. Very welcoming young lady served us and provided us with a helpful folder showing details of all the cats in residence. Would be a fantastic wellbeing environment particularly if there is a cat or cats by your seat happy to be stroked, but avoid times like half-term: the website says no children are allowed as they can distress the cats so we were disappointed to find so many children in there at the same time which made it noisy and the cats were distracted away. More of a place for tea and cake with a range on offer than coffee and a biscuit, or for a light lunch. We will return.

I visited the cafe with my mum and my daughter. The place is lovely, clean and the cat very relax and well look after. The young lady that served us was friendly and chatty. The down side of our visit was the food. We had two sausage roll and they were not nice at all, also the hot chocolate was made with water rather than milk ( but same price if you drink it with milk). I think they need to improve on the food side and it would be perfect.

Prebook an hour slot to go and have a hot drink and a slice of cake in a lounge environment where up to 17 cats roam freely. There was little interaction when we visited and I think we expected too much so were underwhelmed. The drink is included in the £5 per head entrance fee which goes to support the rescue/ rehabilitation of cats. The cake was nice.The venue is not ideal if you have any sort of mobility issue as the toilets are on the upper floor some 20 steps although the cafe itself is accessible to wheel chairs.

Visited midweek so rather quiet lovely warm welcome from the staff who chatted about the individual cats that decided to make an appearance.Lovely and clean place and cats well cared for.

This was my third visit. Gorgeous friendly cats. If they don't want to be with humans have their own space upstairs. Great that they are all rescue cats as well. Cakes are great! My sister and brother in law enjoyed it too! Great they will also be doing savoury food. Lovely owner.

Such a lovely place to be. Great atmosphere. Friendly staff and adorable cats! 😺 Will definitely be returning!

Lovely atmosphere, friendly owner, approachable kitty’s! I bought an experience voucher as a gift for my sister and mum for a different cat cafe which they went to yesterday - they were saddened by the cats and disappointed that it seemed like a ‘cat proson’. I took them to paws today to show them that what they saw isn’t what cat cafes are really like! All cats here were happy and one even tried to steal our cake and coffee! Will definitely be returning soon!

The soya mocha that I had here was really good! I had it with soya milk and it tasted super luxurious. The beetroot and brownie that I had tasted really nice. It was nice being around cats however, I wonder how much they like the human interaction. All in all, I enjoyed the experience, thank you.

We have visited Paws cat cafe several times and been lucky enough to walk straight in. Being cat lovers adopted but 4 cats our selves the cafe and its cause are close to our hearts. The menu is reasonably priced and the items of good quality including the gluten free selection.

I have now visited this cat café about 4 times now and I love it, the cats are friendly and the staff have always made me feel so welcome and are happy to answer any question you might have well about the café and the cats, the cake and drinks are the best I've had in years and always look forward to another visit. The café feels like it has been up and running for years and not just a few month's, I would visit a lot more often if only I lived closer.This is a must for any cat lover as the cats are so cute and friendly with great cake, and it's nice that they allow you to touch the cats unlike some other cat cafes

Me and my family went there for a day trip because we love cats and had previously been to a Cat Cafe in London and it wasn’t very good! But when we went here the staff were a lot friendlier than the staff in London! You were actually allowed to touch the cats without being shouted at! Finally the food was a lot nicer and more stuff to chose from! I would recommend to anyone!