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2.5

Based on 3 opinions finded in 1 websites

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Nº 486 in 541 in Cherwell

Nº 26 of 26 Italian in Cherwell

Score
OpinionsNoteTripAdvisor32.5

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I've been here a few times, becsuse it is in a perfectly quiet location, facing the afternoon sun, with outside seating and the lovely Oxford Canal, only a foot step away (literally !) I like the thin bone china tea cups as it always tastes better from those; I like the position-A location and the proximity to the town centre, yet in a tucked away spot. I've only given it a 2* rating because of the following; ONLY doing a vegan menu, might be your political/personal choice, but it makes no business sense, nor is it very helpful to the public and families. Not even a vegitarian option, is extremely niche and short sited to 95% of your potential customer base. Admirable morally, but silly, from a public cafe, point of view. The prices are very high. Well, I can cope with that, if the service was tip-top, but it is only below average really. Although the menu only has about 5-6 main-course options (little enough), you'll be lucky, if 2-3 of them, are available AND they really don't seem to care. The most popular item BY FAR, is their home-made soup, so if they had any sense at all, they'd have plenty of it PLUS back-up. This is their lead item. Kitchen closes at 3pm, soup has run out st 12pm ! Come on, get a grip. If something is popular and gives you a good income, then MAKE MORE OF IT ! This is very basic business theory, not rocket science. No wonder so many places go down the pan......they are clueless. You exist, to make money, make a profit, make a living, even though you hark on about your "southern hemisphere travels" and working in "all the best cafe's", all that is irrelevant, to your bottom-line. All the cheap plastic/aluminium chairs and tables, don't add anything to your ethos ! How about some nice Lloyd Looms ? Not expensive, but eco friendly and look great. Nice staff uniforms ? A menu that isn't torn up crumpled paper with staines on it. Damn, you guys could be SO much better. Sorry.

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Richy . 2023-10-15

MORE AT TripAdvisor

Awful place. We waited 30 minutes for an Americano and decaff latte. We gave up. One person doing coffees who was the slowest barista I've ever seen, and 3 members of staff stood doing nothing. They didn't have a clue . . . One clue might have been the number of people asking where their coffee was. They were also totally unable to process a refund. We went to The Mill and had two lovely coffees produced within 2 minutes of ordering. Go to The Mill!

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Joanna H . 2023-10-01

MORE AT TripAdvisor

Friendly staff and the best sandwich ever . Still my favourite. Oh and great coffee . Even though it was busy today for the canal festival the staff were smiling and helpful

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tigger1964 . 2023-09-30

MORE AT TripAdvisor

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