Paul’s Plaice in Mendip

The gluten free fish and chips are the best! As a coeliac I've never had an issue as cooked in a separate fryer. So good, 10/10

Had an issue a few weeks ago, however, we all know things can go wrong in customer service, but it's how those issues are dealt with that's important. The shop not only corrected the issue but also provided excellence in customer service when I was in yesterday. The ladies behind the counter were friendly, happy to assist, professional, and very impressive indeed. I left a very happy and satisfied customer. As always, their food is top notch !!

A bit of a wait, but probably the best takeaway fish and chips I've had in a while!

Absolutely 💯 excellent! The fish and chips could not be improved in anyway. At one time, one had to transit to the coast for fish and chips of this quality, not anymore.

Everything is cooked fresh. Fantastic portion size and the staff are always welcoming

Excellent service. The staff always offers good service. Food is good and pretty good portion sizes. Can be busy on a Friday night but still get quick service even if cooking to order.

Start using this Place lately. Friendly staff and always a nice piece of cod and portion of chips.

Tables but no plates or cutlery.

Excellent fish, chips and jumbo sausages!!! Always good service!! Parking not always easy, but there is a car park not too far away

The only thing wrong is that they didn't have onion vinegar!!

Can never fault the food here, fish is large and flaky and chips are a perfect mix of big ones and crispy bits

Come here for the gluten free options. Five star for doing that!

Fresh,tasty food ,friendly staff and quick service onsite parking

We love this place, it's my only fast food go too..delish, super friendly, super clean and value for money.

Large cod and chips,plenty to share between 2 of us. Cod was cooked to perfection and not greasy. Chips not so great,but probably the potatoes. (Not the cooks fault) Staff polite and welcoming. Nice and clean. A bit more expensive than other chip shops around,but you get what you pay for. I will return.

Consistently good. IF you've had a bad experience of this place, you've been VERY unlucky.

I am coeliac and never thought I would taste fish and chips like this EVER. Absolutely delicious, better than before I was gluten intolerant. The service is always with a smile and I look forward to ordering and being treated with care and respect. FIRST CLASS at Paul's Plaice!!

I go in every Friday for our tea and it's always brilliant. The staff are friendly and welcome you with a smile even when it's very busy and they are doing multiple jobs. The wait time even when busy isn't long, especially as I order plaice which is freshly cooked to order every time. The best Fish and Chip shop in Frome wouldn't go anywhere else xx

Frome is spoilt for good chip shops. Unfortunately this is not one of them

staff really nice, they explained the difference between chips and fries (fries are the skinny ones?)

Just had our first visit to Paul's Plaice. The most delicious fish and chips we've had for a long time. The batter was perfect both light and crispy! Will certainly go back! Highly recommended 👌

They do a really nice fish and chips, but pricy but worth the money... only thing I would say is that the chips are hit and miss, sometimes they are nice and sometimes they are soggy.. burgers are nice and fresh and the girls are really happy and friendly

best chip shop in frome, lovely workers mozzarella sticks are devine x

These guys are brilliant. The fish and chips here are lush, and especially the curry sauce 😍. An Absolute ace of a takeaway.

COVID beware I telephoned order today due to my regular chip shop closed for holiday and was absolutely disgusted with the lack of care given to COVID guidelines. In a very small space the staff were allowing everyone to come into the shop. At one point while I was waiting for my order there were a total of 12 people crammed into the space. A responsible establishment would have managed this situation to make its customers safe. The staff also don’t wear masks or have a screen. The staff were calling customers across each other to pay, order and collect orders. Social distancing was not managed a real shame as the food was fantastic

Best fish and chips ever had. So fresh

The food is amazing the chips are beautifully cooked well and there chicken nuggets are to die for there amazing 10 out of 10

Very good chicken strips.The best I think.My uncle les loves the fish and chips.Staff are great.

Greasy chips not great, prob enjoyed my pot noodle more and saved £7

Great fish and chip shop. Well priced, staff are very freindly and you're never waiting long. Quality of the fish is excellent, portions of chips are very generous and the curry sauce is 10/10! Been here a few times and never been disappointed.

Fish and Sweet Potato chips 👍and a side order of lovely service. One of the best chippies I've used.

Good fish and chips, really tasty although the the chips were undercooked for me, but my friend thought they were just right. It took absolutely ages to cook though which is a good sign that it's fresh, but was a shame as I'd chosen fish and chips as I was in a rush. I'd go here again if I want in a hurry :)

I absolutely love this place/plaice! I've experienced staff that go out of their way to be friendly, really good chips which are gluten free, and a great battered gluten free cod (week days) which is delicious. There is parking and you can nip into the co-op too if there's a little wait. 5 out of 5! Yum.

Really rude staff, literally just asked really politely how long they thought it would be ( had just ordered chips and was waiting a while, whilst other people had ordered larger orders and were served straight away) and they made me feel really stupid for asking.

Amazing bit of fish, fresh, flakey not greasy, the guys Papa's WSM should spend an afternoon with their frier, just proper chip shop fish, good size, good batter, not at all soggy but not over cooked, good effort guys, see you soon.

Best fish and chips in Frome! Wish they opened on a Monday too!

Friendly, helpful staff. Fantastic food especially the fresh haddock 😋.

So on Thursday my 100 year old dad fancied fish and chips. Not being from Frome I went looking for a chippy and there it was. Paul’s Plaice. Parked right outside. Ordered two cod and chips with two pots of mushy peas. Had to wait a few minutes but the two boxes were soon ready and we went back to dad’s home. Absolutely delicious. Very generous sized fish and plenty of chips. Thank you.

Great tasty fish and chips. Many thanks

Yummy! A good chippy for when you want that sort of thing.

Best fish and chips in Frome! Very generous portions, perfectly cooked fish and delicious batter. Gorgeous!

Most Excellent food and service

Clean and tidy. Lots on the menu, as you would expect from a fish and chip shop. Food was delicious. It was also great value.

Very expensive compared to other chip shops and no better won't be going back.

Best gluten free fish I've ever had!

It was fantastic, we ate in the restaurant seats, love it.

Faggots, chips, gravy mushy peas great. The Faggots were just like our mum used to make at home

Great portion, value for the money.

Always very busy here good food , just have to wait a bit that's all

Very good food, but you have to wait because there are very busy and we enjoy 😉it

Very nice fish well cooked to order have used it at least once a week

Excellent take out, vast menu 🙂

Lovely flakes cod, chips weren't bad either. Will come back

Always on point.. Perfect Fish and loads of chips

Love these guys and my regular order of cod bites and chips with a sausage for my dog fantastic service and very friendly x

Fantastic fish and chips and friendly service.

fish and chips done well, freshly prepared by pleasant people at a reasonable price....

Tried Paul's tonight for the first time & I was amazed by how big the portions were. Massive piece of fish & loads of chips. Nice curry sauce too. Really nice food, fare prices & lovely staff.

Excellent quality fish and chips (mushy peas and gravy) wish I live locally as I would be visiting once a week. Well done keep it up.

excellent fish and chips recommended to all 👍

This was the best cod and chips I have ever tasted will certainly be back for more

Had an excellent fresh haddock and chips. Fair price for the quality of food. Tasted as good as it looked. Friendly efficient service

Really good food couldn't fault it in any way. Big portions freshly cooked and not at all greasy. Will definitely go again!

The Food was lovely and the shop was Covid safe with screens and floor markers to keep everyone distanced. Will definitely be returning soon!

Great food, great gluten free choice great value

Great fries. Speedy. Great chicken burger. Love the mozzarella sticks. Lovely staff

Not from any where local top chippy well worth it

Great fish and chips...BUT none of the staff were wearing masks plus two people waiting for their order. Not a safe place

Best fish and chips in the SW of England.

Such amazing food. It tasted amazing. Highly recommend getting fish and chips from here. Friendly staff as well.

Really good fish and chips. Reasonable prices. Good friendly staff.

Always brilliant - friendly speedy service, delicious fish and chips

Decent fish and chips at an average price

Food cooked fresh, good size portions, staff friendly and polite

Excellent service . Food was superb. Highly recommend

Absolutely stunning food. This was our first time eating from here and can honestly say it's up there with some of the best fish and chips we have ever had. The curry sauce is excellent. Portions not too big and not too small, just the right amount and not overpriced The lady who served me was happy, smiley, helpful and welcoming Highly recommended and we will certainly eat here again without hesitation

Absolutely my favourite fish and chips in town. Very fast and very friendly service.too

Stopped passing through and glad I did as it was the best I've had for a while well cooked and fresh. Service was great

Very friendly and efficient, always fantastic food, excellent value for money. Highly recommended.

Most times fish is great. Chips not always. Staff are really friendly.

Freshly cooked whilst waiting. Nice batter and tasty fish. 3 happy customers. Thank you.

Excellent customer service and the food is great

Great fish and chips. Friendly staff

One of the best chip shops in Frome

Great fish and chips, not cheap.

Excellent value for lunch cooked well so clean with excellent service from helpful friendly females .

Large portions for average prices.

Lovely new owners. Always chatty.

Fish and chips always lovely, cooked while you wait

Good quality fish, proper chips and friendly service, the best we've found in the area!

Best fish and chips in Frome,really friendly and excellent portion sizes

The best fish and chips in Town

Good service, huge portions, the fish was fab and I was absolutely stuffed after.

Very clean presentation. Warm welcome from the blonde lovely lady. Best ever onion rings. Large portion of delicious fresh cod with crispy batter. Delicious homemade curry sauce. Thank you !

Good quality fish, lovely crispy batter and chips.

Excellent fish and chips good service lovely taste

Best burgers. Frendly Staff. Recommended

Excellent quality fish & chips. The best in the town. Great value too.

Good fish and chips ,don't have to wait long for food.

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