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4.0

Based on 59 opinions finded in 1 websites

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Nº 819 in 1517 in Southwark

Nº 30 of 58 American in Southwark

CUSTOMERS TALK ABOUT DISHES WITH..chickenpattybun
Score
OpinionsNoteTripAdvisor594.0

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After a lovely walk around borough market we headed over to Patty & Bun after hearing great reviews about the food. What a shame we have no such review to pass on. I’m currently heavily pregnant so upon being seated I asked the waitress for a drink which she seemed very put out by, maybe because I asked her before she was ready to take my order I’m not sure. The same waitress then proceeded to slam my drink and glass down on the table which made everyone at the next table look and made the people at my table very uncomfortable. I asked another waiter for a clean glass and was told the they are just water marks because the dishwasher doesn’t have enough salts. Following this it was just an extremely hostile experience, we paid the bill minus service charge and left. Unfortunately can’t say much for the burger I had but I’m not sure if that was tarnished by the experience.

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Laura N . 2024-05-27

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We were given a warm welcome by Jay and the other staff (we had booked by telephone to be sure of getting a table) and had a cocktail while deciding what to eat. We ordered and the food arrived promptly; it was excellent and all five of our party enjoyed the burgers or wings they had chosen. We were not put under any pressure to hurry or release our table and we enjoyed our food and the ambience of the restaurant - which looks small from the outside, but has both street level and basement seating. Informal setting but with excellent food and atmosphere.

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Colin M . 2024-05-08

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Quick bite before going to watch football place was quite busy for a Tuesday evening, both ordered burgers and chips one beer one Coke, the burgers were nice although we did ask one medium and one well done both were medium the rosemary chips not so some to hard to eat, good overall ok but a bit steep costing over £55

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dawn m . 2024-04-28

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It was an overall above average meal. Average taste of chicken burger & the pink lemonade, and the chips were great. Service was fair for a busy dinner, the drink was served in quick while I was waiting for the food. The interior design looks kinda retro with neon red/orange lights on the wall, industrial grey & dark tone, some drawings on the wall.

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Lee . 2024-03-12

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Always lved these burgers since they opened in James Street London. Downside is that its ALWAYS busy! Despite the queue in the street service was faultless, staff work so hard. Burger was perfection as ever and worth the wait.

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Hot2Trot6 . 2024-02-01

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5. Such a warm welcome. Accommodated even though busy…which is a good sign….queue outside! The service wrapped up with the food is the best I have had and as good as the more formal restaurants we have been to. Convivial. The whole crew worked with a warm hospitable fun yet professional attitude. Let’s not forget the chefs. Best burger and fries for miles. But most of all the atmosphere was the icing on the cake. Thank you Sammy, Krys, Florence, Chef Oliver & Chef Spiro

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sundipp2017 . 2024-01-31

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I was a big fan of Patty & Bun when they first opened on James Street many years ago, at the time it was miles ahead of the pack in my opinion. Over time they’ve expanded and with that there has been a decline or at least an inconsistency in quality, however I still rate them pretty highly. On a recent visit to their London Bridge location at noon on a Thursday I was one of just two customers in the place. I ordered the “Truffle Shuffle” monthly special which included beef shin, shallots and truffle mayo, a delicious sounding combo, and it was indeed a great burger, cooked medium rare as requested. In the last couple of months I’ve visited Bleecker, Five Guys and the massively hyped up Supernova. I’d still rank P&B at the top of this group…

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londoner2304 . 2024-01-28

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Very enjoyable lunch. Aaron the manager was fantastic and looked after us extremely well, our team having an 'Away Day' in London. Stress free. Burgers great. All orders correct. Communication beforehand very good.

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sarahginger2018 . 2023-12-10

MORE AT TripAdvisor

Great place to eat in London Bridge. Staff really friendly. The restaurant is really unique inside. Burgers, chips and wings were delicious. We got few cocktails too. We were there during lunch time the place was really busy during Friday Lunch but we were served really polite and Friendly by the two members working there yesterday. Music was great. Place was really clean.

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D9553LH . 2023-10-21

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Amazing burgers and the rosemary fries is a must. Lovely team, and great selection of plant based burgers. Cheese balls also great. Deffo will be back. xx

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cristinaDenisa . 2023-09-29

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Bought a cheeseburger to take away! Was cooked fresh so I was surprised at how disappointing it was!! The bun was fresh but had no substance it just soaked up the (too much and too sweet sauces) the bread was soggy and horrible texture! The sauces were so overpowering I could not taste the meat at all! I peeled away all the stuff and just ate some of the patty but strangely it still tasted of nothing but the red sauce! It was so overworked it just tasted of condiments! Also meat tastes weird, what I can taste of it! A nicely seasoned patty with a blob of ketchup a slice of cheese and some onions would be perfect!!! Also entire slices of lettuce - sorry I won’t be buying again!! £12 in the bin!

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Adventure53713917432 . 2023-09-15

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I was visiting London to catch up with a friend. We had a fairly active morning leaving us feeling a little peckish! We had landed Borough High Street with a view to grabbing a dessert from the market however; as that was very busy we opted to grab some lunch. We saw Patty&Bun and thought we give it ago! I am so glad we did. The hospitality was great, the staff were welcoming and friendly and the food was outstanding! I would like to mention Krystian. He talked us through the menu giving giving his personal recommendations which were honest and genuine. It’s not often you meet a person like this who is all about the experience rather than the bottom line. I’m not a huger person for leaving tips but here I did! If you’re in the are I can’t recommend this place enough! Amazing all round experience.

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365carlj . 2023-08-19

MORE AT TripAdvisor

Amazing as usual, the experience is a great as the quality of the food, Elena and Caroline were the stars in the service, I’d deffo go back and I truly recommend it

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Luisangulouk . 2023-07-26

MORE AT TripAdvisor

Best burgers in town. The staff is phenomenal and the burgers are to die for. The chicken wings are also unbelievable. Do yourself a favour and go there now!

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Kenji N . 2023-07-22

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The burgers were amazing! You must try the plant based ones if you are not a big fan of meat. The restaurant is very nice and the staff was friendly.

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150m_d_linas . 2023-05-28

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I went with my family to eat close to London Bridge and some suggest to go to Patty and Bun where they have few Vegan options, Vegetarian Options and bigger options of beef burgers including lamb. The staff were really friendly. Good vibes and nice atmosphere.

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D9553LH . 2023-05-26

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My son ordered a take away burger but we ran out of time waiting as we had an appointment to get to. It was no issue, we arranged to pick the burger up an hour later and when we did it was made fresh and fries were thrown in as a goodwill gesture. Food was hot, tasty and there was plenty of it. Thank you!

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emmarT6968PA . 2022-12-30

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Was looking forward to eating here but we had a terrible experience. They took our order promptly but 40 mins later still no food. We asked what was going on and they had forgotten to give our order to the kitchen! Ridiculous. The burger, when it came, was disgusting. To make up for it they didn’t charge us for the meal but it has to be 1 star doesn’t it- if they can’t even get the basics right. Won’t be returning.

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RichS87 . 2022-12-22

MORE AT TripAdvisor

I would like to start telling you that, if you want to eat burger don’t go to this restaurant!. As its sandwich Mimic anything but not burger. I didn’t feel that I am eating meat, even the vegetarian mushroom burger is vey bad. They are...

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Ihabdalal . 2022-09-17

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Our visit to Putty and Bun was memorable for the wrong reasons. We were a party of 3 and asked for a table to dine in. The waitress refused although there were 2 empty tables next to each other. When we pointed them to her,...

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Evie S . 2022-08-29

MORE AT TripAdvisor

Fantastic burger and cocktail. One of the burgers I have every eaten. The service was great and friendly and although my first visit defo not my last.

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alan16642017 . 2022-07-29

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Me and my friends were searching around Borough Market for food and decided to visit Patty & Bun because of the cosy and homely feel to the place. We all ordered the rosemary fries with the fried chicken thighs and it was all unreal. The...

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phoebei13 . 2022-07-06

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London Bridge branch, absolutely disgusting behaviour from staff. Empty tables became available, I had already ordered my meal and asked the waitress if a table becomes free I’ll eat in. (Price of menu whether eat in/ take away is the same) - this angry little...

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901ikramu . 2022-06-09

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Tasty but TINY burgers. Spent £30 on food and left feeling hungry. Burger was about 3" across and 1cm thick . Is it really that difficult to be generous with a portion, it's just minced beef not a fillet steak. To add insult to injury,...

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B7495QKtomt . 2022-03-11

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A burger is not a difficult thing to get right, yet so many places can't seem to do a good one for love nor money. I walked into this place today for lunch, and I'm so pleased I did. It's a simple menu, but done...

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caravan-shaker . 2022-02-27

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Bought a simple cheese burger and rosemary fries takeaway Quick and efficient service, but not warm Burger was tasty but the balance of sloppiness/ messiness seemed to excessively derive from the sauces more than the juice. Again, warm rather than hot Rosemary fries were over...

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ScreenNameLondon . 2022-01-29

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Turned up with no booking sorted us out no problems! Had smokey joes Great burger had it medium rare just needed to test would definitely go back

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justintN7384AU . 2021-11-04

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My boyfriend had read good things on Instagram about Patty and Bun and it didnt disappoint. We ordered the Smokey Robinson and the chicken burger. We shared fries between us and boy were they delicious. They tasted like Roast chicken crisps! The chicken burger was...

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cerih284 . 2020-08-16

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I had a really nice first time at Patty and Bun, as quite the burger foodie I was very impressed, when I asked for my burger to be medium rare, it came medium rare, nice and pink throughout which is surprisingly a rare feat in...

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nazzaa . 2020-08-14

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Have been wanting to try this chain for a while but man was it disappointing. The male server (tall, blonde hair) had an sassy way about him which immediately put our backs up. We had two burgers, two cans of coke and shared a fries...

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Sharkiem . 2020-08-12

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A stunning restaurant -it has a french brasserie feel but a beautiful version with amazing attention to detail. I went for brunch which was well priced and a good way to get a feel for the place, I'm now booked to go back for dinner...

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db2ukdb . 2020-08-12

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These days you can get a great burger and chips in so many places, So having just good food isn't enough anymore. The welcome was poor, the slow service was poor, the food was good maybe slightly small for the price but tasty. The goodbye...

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r3wbb . 2020-08-09

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I LOVE Patty & Bun, this was the first time I'd gone to the London Bridge site. Was met by the manager who was very welcoming and thought their safety procedures were the right tone and balance of good customer service. We were served by...

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Willmbsmith . 2020-07-27

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