Based on 6 opinions finded in 1 websites

Based on 6 opinions finded in 1 websites
Nº 312 in 351 in Horsham
Opinions
We had pre booked afternoon tea for 4 of us and were shown to a beautifully set table. Staff were lovely and friendly and cakes were delicious. We couldn’t eat all of them so we’re given a box to take scones home. Will come again.
Sue B . 2025-01-17
MORE AT TripAdvisor
The cakes are delicious, the meze cake selection is very good, if you can't decide!! A garden centre with lots of interesting plants and products, very clean and tidy..would recommend to others...lots of parking ..
aje . 2024-09-29
MORE AT TripAdvisor
We go here regularly for a morning coffee before a wander around the garden centre. There is a large selection of cakes, scones, etc - most of which are reasonably priced, good quality, and reasonable sized. The scones in particular are very good. In addition, the patisserie is very fancy and delicious - yes, it’s expensive but we occasionally succumb as a treat! You can watch the skilled pastry chefs at work behind the counter. Service can be a little slow when busy however we’ve always found it friendly and efficient.
BOBOK777 . 2024-07-26
MORE AT TripAdvisor
The woman who runs this cafe is just awful. She needs a lesson in customer service. A smile wouldn’t go a miss especially when paying the astronomical prices for cakes.
Rob B . 2024-07-03
MORE AT TripAdvisor
Ordered 2 jacket potato es Good fillings Dreadfull potatoes Burner and dry what a letdowm delicious fillings.good salad. Excellent Tea.
Ockley Greaser. . 2024-05-18
MORE AT TripAdvisor
Visited for a drink and cake, prices are a rip off and the quality of the cakes is very poor. The bakewell slice I had was tiny, fell apart when I put it on the plate and did not taste in the least bit of almond. I was with a friend and didn't want to create a scene so didn't make a fuss but when I got home I reflected that this was a dreadful experience and decided to add this cafe to Trip advisor to give everyone a chance to review it. Please note this is a separate cafe to Stooks which is on the same site.
rayreviewer . 2023-10-16
MORE AT TripAdvisor
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197 Opinions
Awful service. Ordered at 8:30pm.Said order would be delivered at 9:42pm. Phoned up at 10pm they said he should be there any minute. My son went to pick up his friend from the station and came back. Still no sign. Rang up at 10:20pm said it still hadn't arrived and the delivery driver said he was just leaving. If they hadn't lied I would have got my son to pick it up on his way back. It's now gone 10:30pm and still no sign of it. Hungry and annoyed and the shops are shut now too! Over £60 for the privilege... Won't be ordering again. Now over 2 hours since ordering and no sign... It's a 10 minute drive and an hour after the time stated for delivery.
671 Opinions
Disappointing. I have not even been to Koffie and the service is appalling. My sister tried to arrange my Hen Do at this establishment, there is no direct phone to contact Koffie, you can either text, voicemail or email, it is a very impersonal service. The owner takes over a week respond leaving you anxious, we had a large booking and obviously wanted to make sure everything was going to be perfect as it was a special occasion. The owner showed us no accommodation or rarely acknowledged our concerns. We ultimately cancelled our booking as we felt the Hen Do was going to be disappointing if we had it at Koffie . The owners response us cancelling was that, our booking was a usual booking and her responses and time spent towards us were appropriate. This translates to us, as we didn’t hire the place out for £1500 we were not deserving of her time. Poor attitude, poor communication and not business minded; they have now lost out on a large booking of 16 people because of this. As well as the recent reviews scream alarm bells.
63 Opinions
I’ve been using this Chinese for a few months now , extremely friendly and very helpful . The food is very tasty I try something different each time and have not had anything to complain about. The delivery lady is very good at her job food is always hot and bang on time . Highly recommend this place for your weekend takeaway
299 Opinions
Awful meal, food dreadful. Waited and waited for out meal. So disappointed. Will not return. Ordered a chicken dish that turned up with tinned mushrooms in a watery sauce. Totally unacceptable