Based on 3 opinions finded in 1 websites
Opinions
Ordered online via uber eats, after ordering they contacted me via the app and stated they ran out of one item so that was then changed. They then contacted again after a while to then state they ran out a dish, I asked if the order could be cancelled and they confirmed. They didn't cancel the order on the app so the one item was still sent out for delivery, I rang to say I didn't want it as the order was cancelled. They stated to inform the uber eats driver, so I contacted him via the app. The driver then sat up my road and ate the dish! I rang the store to inform them and they stated I would be able to get a full refund as I didn't receive anything as they were supposed to cancel the order. I was also informed a the manager would be in touch the following day. Uber eats have charged me double and refusing to issue a refund and pasta a gogo haven't contacted me and don't answer the phone.
Katie Edwards . 2023-06-06
MORE AT Google
Didn't receive the additional toppings we paid for and paid for a large pasta but it was the same size as the medium. We ordered the fries but had potato tots turn up. The food was very nice but definitely not what is advertised. The mushroom pasta boasted 3 types of mushroom but there was only one. We received a discount luckily but will not be ordering again without one.
Kelliann Smith . 2023-02-24
MORE AT Google
Fantastic. Refreshing for Portsmouth to finally have a pasta delivery. Will use again. But address on Google is incorrect! Had to find on just eat
Salvatore Jack . 2022-10-29
MORE AT Google
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217 Opinions
The poor young girl working must have been exhausted at the end of her shift. This place was not busy at all but she was doing everything. A tall, male figure just kind of floating in the background. We sat down and were told our things would be brought over. Along comes said tall figure absolutely stinking of weed and clearly not on this planet. He just hovered over my shoulder and placed 2 drinks down and continued to hover. I asked what the drinks were because we didn't order them, he had no idea what they were and wasn't even capable of speaking, just grunted. Other members of our party ordered them so we passed them down ourselves. A few moments later he returned with another drink (cola float) and again, couldn't tell us what it was and just placed it on the corner of the table. The glass was absolutely filthy so we returned it politely to the busy girl and she kindly replaced it in a plastic cup. The guy then brought over our last drink and handed to me over my shoulder in slow mo and then proceeded to stand behind the counter and just stare into space. This guy was completely out of this world and should not have been serving people because he wasn't even capable of putting a couple of words together. The place was filthy, menus sticky and held together with stickers. As mentioned the glass was filthy that a drink was served in and judging my other reviews, this place is a bit of a risk!