Parsons Bakery in Mendip

Just called in unexpectedly on the way home for a couple of drinks. Didn’t really know what to expect but great friendly staff ( Sam and Rebecca) Really pleasantly surprised to receive such good service which is hard to come by these days! They made us feel really welcome and served us drinks at our table which is always a bonus! We’ll definitely return as a great place to have a drink as well as a meal! Thanks both!

Was really excited to try out this restaurant. Had read the media coverage and have tremendous respect for the owners. It was busy, nice weather had brought the crowds out to the outside dining area. It seems impossible to get good service these days, when you do it is rare. Has eveyone good left the industry post covid... There were plenty of staff on the floor, but systems and training were clearly lacking, and the basic good standards sadly lacking. As soon as we walked in lack of a clear greeting was a sign of what was to come. We ended up waiting far too long for our mains to arrive. Other tables also complaining and warning us about the lack of service. The place itself is beautifully & tastefully done. The menu reads incredibly well. The food did not disappoint. I sat eating the Fish Soup, trying to recall a better soup that I had ever eaten. This, I have to say was the best, absolutely incredible. The rest of the dishes were well cooked, and good, but nothing knock out. Rarely give reviews, but the lack of service was a big issue. One guy seemed to be more senior, but he was way out of his depth. Not even a goodbye as we left despite making eye contact with the Manager and floor staff! Would not recommend until the service is sorted out.

A great Costa branch serving their food and drinks to perfection. It was clean and comfortable with a relaxed atmosphere.

THIS PUB HAS CLOSED DOWN! (19.09.2024)

We visited the Quarter Jack on the 3rd Dec, we had our usual fish n chips. It was the worse fish and chips we had in there. The batter on the fish was rock hard like it had been recooked from the day before. The fish was even burnt and was very dry. We go there all the time when we visit wells. If a member of staff would have asked me about the meal, I would have told them, not one person asked us. This is very unusual because every other time we were always asked if the meal was ok, perhaps they knew it was not. Very poor customer service and the cook needs some training.