Pappadom in Southwark

Positives: Attentive to order note/requests. Spice level was excellent! Staff was also very courteous when I phoned. Negatives: Delivery took too long, arriving just over two hours after placing my order, so the food was not even luke warm anymore.

Food is bland ,there is no salt and no spice only chicken biryani is good

Second time of using this provider , despite leaving a poor review last time . So , to counterbalance my last review and AVOID the hot spiciness with chilli in some of their dishes , i selected dishes with no chili mentioned. ALL WAS GOING GREAT UNTIL i started to eat my main course with special fried rice. The rice looked nice and i could see the red peppers in it . HOWEVER, whilst eating , they were not red peppers, they were chilis ! Who on earth puts chilis in to special fried rice? LOADS of it. After just one mouthful , had to throw the entire main course in to the bin. This restaurant is obsessed with chilis ! If you are going to put heat and chilis in to ANYTHING , please mark this clearly in your menus. Thank You

Another brilliant curry thanks guy's. This is my new go to curry house

Big respect to this curry house. There was a mistake with my order and the guy I spoke to sorted it out straight away and got another curry went out thank you for that

First time ordering from here. It was all very nice.

Poorly on their service time to schedule plus navigation ruined my evening relying with them when I could of had egg on toast happy bunny

Overall , good quality food and flavoursome. HOWEVER it was too spicy hot (chilli type hot), for me. i dont expect Indian food to be spicy hot at all. It might have even been the lamb filled bread (keema nan) that had the chilli in it and not the dishes ? i could not tell. i could not place the hot dishes, as my mouth was too hot to savour individual dishes.

Wonderful food, amazing team, Mr Sandesh and the Nurcida serving our table are a credit to your business, customer service it's the best,thank you so much! Hope they get a pay raise

Thanks love your food! I won’t order anywhere else good portions and it’s clean thanks x

Excellent. I could have had just the rice alone and left the rest for tomorrow.

Ordered a chicken Tikka, tastes nothing like one. Sickly sweet. Avoid this place

Unfortunately nothing to do with restaurant, just eat don't have enough drivers.

Not very nice at all i wouldn't get from here

Thanks! A Star +++ xx x fresh hot food! Lovely good hot food nice staff x

Great food - just let down by the terrible delay in delivery

Best Indian food in South East London thank you a regular customer for years food is always great and the drivers are so Polite and the staff are lovely and respectful! Thank you Gina pink front door x

Very lovely food, but don’t get tricked into the mixed platter starter. We only received a few small pieces of chicken tikka and kebab. We did not receive samosa or bhaji. I hope this was a one off mishap, but we didn’t receive compensation.. otherwise good food!

The lamb curry was good but the vegetables that came with it wasn’t very nice.

Food is always good here but took almost 2 hours.... Absolutely ridiculous as it's only 15 mins away from me

Great naan and tasty mains, will order/visit again.

Amazing food as always so polite and food tastes amazing great place food and people thank you as always xxxx

Late delivery but they apologised, kept me updated and the food was well worth the wait anyway.

Another excellent vegan indian, so delicious and morish and great options!!

One of the best indian takeaways we've ever had and amazing tasty vegan options. We will definitely be ordering again.

Even after multiple enquiries into the delivery it was still over two hours late. The service here has been good before but this was outrageous, food was warm but not hot and not as good as usual too. Will be asking for at least a partial refund

Food was nice, except the potatoes were a bit undercooked. As usual the estimated delivery time was over an hour AND they were late.

Good food, huge portions for the money

The chicken was too moist for tikka and there were seven pieces of lamb in the curry 😢

Took far too long. Disappointing.

food was ordered at 18:50 food was delivered at 20:40. the time was delayed, after the delayed time passed I called the restaurant they said my "hot" food was in a car and on the way. They were very apologetic about the delay. Food arrived and it was lukewarm at best I had to reheat everything in the microwave. I wouldn't order from them again.

Order placed at 5, with an estimated delivery of 5:45. Food was delivered to the WRONG house at 6:48! Replacement was agreed at 7:04 after talking on the phone. It's now 9:01pm, still waiting....

Never received, restaurant promised a refund but didnt get it

Got the 15.99 meal deal, everything was great. No criticism, everything was very tasty Big big plus was the lack of huge coriander leaves floating around in everything (I hate it when resteraunt do that!)

Other than the delay in delivering, the food was good.

Very little food for 27 pounds

ordered Keralan Salmon and the curry delivered was 100% not with Salmon though the curry was ok!! disappointed.

It was late over an hour and I had to contact team multiple times Food got cold

Food was still warm when it got here ... On time and yummy no complaints

with the chilli paneer, there was no flavour just bland and really hot wich i asked them to make it medium hot not firery hot. the rice was rubbish it wasnt jasmine rice because i know what easy cook basmati rice taste like

Horribly dyed and tasteless. NB this is actually New Dewanium afaik.

One hour and 15 minutes late... Lukewarm obviously at that time. No answer from the restaurant telephone number. Complained to Just Eat who were great. Sadly this restaurant cannot cope with the orders and are understaffed. Great as long as you order about three hours in advance! Otherwise not so good...

Would have given Zero stars if at all possible. Late, Cold, Bland. I was given an estimated time of arrival of 2:30, it arrived at 3:15. I tried calling the restaurant four times, each time being told it was no more than a few minutes away, and that they’d call me back immediately once they’d spoken to their driver - they never did, I had to call back myself, each time to hear more excuses. When the driver did eventually turn up, he was unapologetic, even as it became clear the food was now barely above room temperature at best - which he tried to dispute “it’s not completely cold” As I complained to him, he tried to tell me it was JustEat’s fault - despite the fact I had spoken directly with the restaurant several times, and the food was cold. Will certainly not be ordering from this restaurant again, and would advise others to avoid!!!

6 dry, overcooked pieces of chicken, in a bland, wet and textureless sauce, with further wet rice. Never again.

only place that make a tikka masala how I like that I’ve tried, but always having to wait 2 hours to get the food! going to have to start trying new places again

Food was good but arrived 1 hour later than what expected. Besides, they said on the app that they had delivered it on time, so that added a mystery element to the whole ordeal. Finally, the food did arrive and was delivered as I opened the door and found the driver getting ready to leave my food at the threshold of my flat.

The furry was rather bland and the pappadons obviously came out of a packet.

The tandoori prawns were over cooked and there was more onion than prawn. for a main dish that was VERY disappointing. Garlic nan, lacked any colour... I won’t be ordering from this restaurant. quality of food isn’t worth the price.

The poppadoms were Stale. But everything else was really nice

Upon placing the order, initially said order would be delivered for 14:25, then got a text to state delayed by 20 mins. called the restaurant and said would be any minute but food was delivered at 15:15. Food arrived cold. The naan bread container something solid metallic particle that got stuck in my teeth and I had to spit it out. Overall really poor experience. On top of not delivering food on time, they didn’t take care in preparing and delivering it. Will never order again.

Very good. Delay not that late

I didn't get my requested food. I was promised a refund from just eat staff and didn't receive anything, I'm thoroughly disgusted and will be pursuing action for a refund.

The food is so amazing. simply delicious. but make the order like 2 hours before you actually get hungry otherwise you might die of starvation waiting for the food to arrive.

Food was lukewarm. Masala sauce was VERY spicy - couldn't enjoy my meal which is a shame because it's usually good.

Ordering from here for years and it’s always delicious!!

Veg fried rice was not cooked well

Really great Indian! Particularly liked the achari!

Great Food Bursting With Flavour

I ordered parara and it’s not cooked, Lamb curry I just put in bin.

Our food is 3 hours late and still hasn’t turned up.

i was not happy that my food was late & the customer service was very bad

and they charged £37 for a bottle of rum that they bought for £14.49 because it had the price on it over 100% profit and 1 hr late terrible

Hangry (adj) - a mix of 'hungry' and 'angry'. A state of rage induced by hunger. Over an hour and a half late - stone cold. Absolutely livid. Good job I didn't have to be anywhere today.

Food was cold when it came, i had to reheat

My fav food and place thank u x

The food wasn't as nice as expected

food was delivered an over an hour late and was cold!

Great food but always late. Service over the phone is not great.

The food is excellent but always late. When you call, they always tell you the driver has just left. This is rarely true.

Food was late, due to traffic. Smelt of cigarette

missed an item off that order.... lovely food tho

Ristorante anonimo, grande salone senza nessuna pretesa. Molto buono il buffet indiano. Tanta possibilità di scelta. Personale non del tutto efficace.

Was worth the wait great food as always A +

Food was lovely. There was a bit of a wait but well worth it

Very good tasty food been going to them for years They come to me with good customer service and always give me complementary bits on the side A very good Indian food I love this place Good value and very good taste Anyone I'm around loves me to order from here Food is always tasty And always on time can't fault it at all

My fav clean on time nice portions x

Absolutely disgusted with delivery time. Over 2 hours late, kept getting told my order was out with delivery guy. Liars

nice and testy food I try again thank you

Always in time and warm food 🥘 Thanks

Food is quite nice especially the sag paneer and chef special rice. Please add more meat to your curry portions. And actually add cubes of lamb to the tikka masala rather than kebab style lamb. As it was a nightmare to cut huge slabs of lamb. Everything else was really good

Food still hasn't arrived after 1 hour 30 minutes and the place is now closed after not answering the phone

Ok I have to first start with the amazing service the gent I spoke to the phone is so lovely. IM from up north and I was hesistant where to order and when the food arrived it looked quality and tasted amazing. also their chicken tikka does not look artificial like many other Indians everything is authentic! And rich in flavour. If am ever back in London again I will order again. I reccomend the chicken tikka and lamb curry! So tasty!! Value for money!

Missing rice and chutney, and bread was cold. Great food otherwise, sad not to have filled our high hopes!

The food is always excellent but the wait tends to be long. This time we waited 2 hours, although the app had said 50 minutes. When the food was due, the restaurant called and said the food would be there in 15 minutes, but it was more than another hour and involved me calling again. They have promised us a partial refund but this was still a bit extreme for a Tuesday night, which shouldn't really be that busy. Or if it was, they shouldn't have accepted our order.

Food is good. Just annoying that the delivery guy didn't deliver to my front door I had to go down to the car park to get my food.

Best curry house in London. Really good service Quick delivery & lovely food! ❤️

Always quick and in time order. Thanks

Always excellent! Fast becoming a regular customer :-)

Always delirious and in time. Thanks

On time and delicious as always!

Another excellent meal, delivery and service! Thank you! You earned yourself a new regular customer! :-)

The team failed to let me know that my order would be late. I had to call twice. However the chap I spoke to was helpful and provided 15% off my bill for the inconvenience so I guess that made up for my food being an hour late and cold 🙄

Fabulous, on time generous portions hot tasty food. Thank you very much! One of the best Indian restaurant around. A +++++ x

Ordered for the first time the other night, it was amazing and I highly recommend! I will definitely be ordering again! Thank you :-)

I have been ordering from Pappadom for many years now and needless to say the food is very tasty and most importantly authentic! The quality of food is the best I've eaten from the local takeaways and portion sizes are generous. The delivery guys are lovely and always arrive within the time quoted. Customer service is great here, above an beyond what you would expect. This is the only curry house I will be ordering from now and in future!

Always nice, warm and b4 time. Everything is nice but I recommend must try BBQ 🍗 🍗 this time. :)

Always nice food 🥘 and quick service:) Strong recommendation for people who are trying to find new place

Really punctual and amazing food, as always! Were also kind enough to give me a free side because I'm a regular customer.

Everything was lovely but saag alu was marvellous. Always great service. 😊

Always in time order, warm and tasty food. I recommend😊