Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 251 in 265 in Runnymede
Opinions
Told I'd need to wait 15 mins for a small pizza which I was fine with. 25 mins later I was told it was just being cut for me. The place was swamped with Uber and just eat delivery people so my order was left on the side for another 10 minutes. Never again, it's not set up to deal with walk in clients and the quality was poor.
Andy L . 2024-10-12
MORE AT TripAdvisor
Ordered pizza online, first order there was a problem, second order I cancelled as no confirmation after an hour, confirmation came through after an hour. I was charged twice, only received one refund after chasing and still waiting over a month later for second refund
Jo B . 2024-03-06
MORE AT TripAdvisor
Called to put on order through. The staff said ‘one second’ and proceed to chat amongst themselves. Full of laughter. Called them again later trying to do a collection order through. Same thing. Called them, again speaking amongst each other asking me to wait. Finally, we speak, order. They ssid oksy thank you, see you soon (for collection). Guess what? They didn’t even put the order through. Unbelievable .Very rude, very disrespectful.
Vasilisa V . 2023-12-30
MORE AT TripAdvisor
Very limited seating area. When we came, although there were no customers in the restaurant, all tables and counters were full of rubbish and leftovers, so we decided not to sit down but order a take away instead. The Pizzas tasted alright, not great, but edible. Not the juicy and tasty Pizza I expected.
Hugo W . 2023-11-07
MORE AT TripAdvisor
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118 Opinions
Despite the reviews, we came here with good expectations - surely it'll be alright, right? It took quite awhile for our order to be taken, and we had to repeat ourselves several times. The server seemed to not really know the menu at all. However, when we asked for substitutions, he offered to ask the kitchen and come back, which I appreciated. The Yorkshire wrap wasn't really a Yorkie, more a pancake, and was quite rubbery, and did not taste very good. The ratio of pork to stuffing was low. The mozzarella sticks and chicken tenders were good, hot, and seasoned well. The bangers and mash was room temperature, but tasted good. The smash burger was good (can't really mess up a burger, can you?), and the substitutions were correct. The drinks were quite watered-down. A tomato in one of our salads had mould on it! Overall, considering it's a restaurant at a theme park, it was alright. Not somewhere I would particularly want to go again, though. The prices were reasonable.
28 Opinions
Al-min has closed down and has been taken over by another company!!! My other half just went down to check where our online order has go too, but it's closed down! Don't order via justeat, ubereats or food hub as they haven't been updated yet
43 Opinions
Whoever is Tommy, he needs to go to jail for making me a wrap like that. Frozen, I was literally cold just from eating this wrap. There was nothing in it and the taste was dreadful. Ask 4 times to get one coffee cause they couldn’t even remember that . What an experience! First and last time there .