Papa John's Pizza in New Forest

Brilliant food I like very much !!!

I love papa johns good hot food amazing 🤩🤩

I came in last Friday and I was struggling to choose what i should picked and this young man named Imran was super helpful and patient with me. Making my experience so much better than any other place I have been too. Everywhere else is just have rude and ignorant staff that have rushed me. But this young man was super helpful and the food was delicious. 100% recommend visiting to this location as the experience was fantastic.

We've used this Papa John's for many years - however last night was not good. If staff do not understand what Vegan means, they need training. One starter arrived home without vegan cheese ( potato tots ). The vegan works had meat on it and the vegan cheese/tomato with extra topping was most definitely not vegan cheese. Thanks. From someone who is intolerant to dairy. That was fun. Sort it out! My husband went over the orders many times with staff to ensure they were what we ordered. Won't be ordering from you again.

Tried the gluten free pizza for the first time. £13 for a make your own type, jalapenos, peppers, chilies. The base was quite dry and tough and the topping didn't get to the edges at all so a lot of wasted crust as pretty inedible due to be being so dry and hard. The inner two thirds were OK but nothing to rave about. Didn't seem it was prepared with much thought or care, just chucked together, baked and boxed. Unlikely to return. - UPdate 24-7-24 - reply from the vendor - 'We noticed that your review doesn't include specific details about your visit.'..how much more specific can you be?? Auto repsponse just about sums up their auto cooked pizzas!!

I always get great service here and the pizzas are hot and delicious!

Customer service on point. Food is fantastic. Can't complain about the price either. Overall so good

Very nice staff and good value pizza 👍

Missing ice cream and Pepsi rang up to complain could hardly hear them talking they said they would send replacement, when it arrived it was still the wrong icecream!! Every order from just eat absolutely shocking!! Will never use again!! Pizza was nice though and the Chicken and potato tots.

It’s really good enjoyed the lot

Always a friendly, reliable experience at Papa Johns. My partner and I find the quality so much better than Dominos, and better value for money!

Excellent first time in Papa Johns. I'll be back.

Food is amazing I will come back again

Ordered brownie but had cookie sent instead not happy at all as my son was really looking forward to brownie as he don't like cookies

Quite possibly one of the worst pizzas I’ve ever had. Dry, lacking cheese (looked like cheese powder?). Hawaiian pizza, not enough pineapple (one slice had 2 bits, another zero). Very very poor, will not use this one again

Ordered two pizza last night for the kids and they were absolutely perfect Thank you very much

Great food, friendly, helpful staff. Highly recommend.

Never had pizza from papa John’s. No meat on the two pizzas we had, ok, there was some but not enough to feed my hamster. Sides were below average. Pizza was bland and I mean bland bland. Too much crust too. Ok, I guess some people love these pizzas but for me it actually ruined my evening. My Mrs said it’s silly being annoyed and I agree so I will put this down to my feet walking away. Never ever to return.

We got to make it freshly made after we had ordered it! It was also made so quick.

Cracking deals and delicious pizzas.

I spent half an hour trying to order online and kept getting notifications that certain ingredients aren't available. However it wouldn't say which ingredients. So I went to the store and they helped me out. I ordered double all my toppings and on one of the pizzas I didn't get double the toppings.

Chicken turned up cold and didn't taste fresh at all is inedible

Brilliant service friendly staff

Pizza was delivered cold and no free item as we spent over 25pound disappointed

Food was Hot and tasty! Need lots more cheese on the potato tots next time please! Quick delivery too 👌

I attempted to use the website but 3 times was kicked out and had to start my order again. When I rang up I put my order through and was then told "I'll call you back" and then was hung up on. An hour later I called back but was immediately hung up on again when I said who I was. Finally I called and got through to someone else who was no help and put me back on the phone with the first person. They have since called me and then hung up again. Edit - they have since made up for this by providing late pizza

Great Shop, great pizza, friendly service and quick delivery from Totton shop.

DONT ORDER FROM HERE, A colleague named Yukti is very rude put the phone down on me and continue to speak over me. The manager is damn site rude as well, put the phone down on me twice, and continued to speak over me too. This is all over because they took my money twice say I will be refunded within 2-3 working days and to tell me today there’s nothing they can do and I have to visit helpdesk. The manager also wanted to see my bank statement with my details on it. NOT HAPPY AT ALL. AVOID AT ALL COSTS

Ordered a pizza and a 1.5ltr drink and it hasn’t arrived even though it’s saying delivered. I’ve called the restaurant and they said they can’t do nothing about it because they gave the order to the driver and for me to just wait. Since then I have sat waiting and still have received nothing.i issued for a refund after and I hope that at least goes through

Not enough cinnamon and was slightly over done 👎🏻

Really tasty pizza. Great service!.

First time in years I've ordered from papa John's really looking forward to it, the pizza was average, they messed up the dessert I ordered the giant cookie and got the brownie which was really dry if only I had some ice cream to make it more bearable but they forgot that to

Papa Johns in Totton is our absolute favourite. Pizza is always delicious and the staff is super kind and polite, going above and beyond for us every single Saturday. Thank you so much, we really appreciate it

Food arrived an hour late and barely warm really disappointing

50% discount if you spend over £25. The large Mexican was £22.49 so after discount, it was £11.24. Opened the box and the spicy beef was seriously lacking in quantity on the pizza. Some of the slices had no meat and the others one tiny piece or two. There were lots of chillies, the pizza maker must have forgotten the proper portion of spicy beef. Very disappointed and will not try this branch of Pa Pa John's again. Not good value at all.

Had a great meal! Got 50% discount on the food! Great deal too!

Food was good, delivery time was good and driver polite

Great pizzas, pleasant staff, can't fault it. Use it regularly

Good pizza, and lots of choices on sides, keeps competition on their toes!!

Excellent service! Pizza and Garlic sticks were delicious. Will definitely use again.

Friendly staff and great value for money ! £6.99 for a large pizza !!

Lovely place I’m here for the free garlic pizza sticks

Great food, great prices. Plus free garlic bread with a review! Bargain

Tyler gives really good service. Fantastic staff great food

Was ok but for a large pizza, it seemed more like a medium

Great pizza and really good value for money.

Food arrived cold, I had to reheat. Pizza wasn’t very nice either.

Great in store experience. Order was quick and prompt

Order came early and was perfect

Great pizza always hot and fresh

Gina member of staff done lovely pizza

Such good service and delicious pizza

Always come here... amazing everytime

For the price… it really was a basic pizza.. definitely not worth the money, in my opinion. Delivery timing and delivery lady absolutely no problems.

Worst pizza I’ve ever had, £22 for a disgusting meal 🤢

My pizza tasted awfull as it was over cooked very little meat on the pizza , and what meat was on it i.e pepperony was crispy . It left me with a burnt food taste in my mouth , it ruined my birthday . This should not of been allowed out on delivery .

try and get the £5 medium pizza with 2 toppings. (only in store) it’s so good, especially for the price. £5 for a takeaway pizza these days is tough to come by. Staff are always friendly too

Ordered a double pepperoni and got cheese and tomato… £3.50 difference! Doubt I’ll use again for this reason.

Pizza was over one hour late and cold. The delivery driver did not enter reception of the building so pizza went back and forth. When eventually delivered over an hour later it was cold. Rang the shop multiple times, up to an hour after delivery time. The shop could have brought us a new hot pizza, it didn’t bother and delivered the cold one. What sort of food experience do they want the customer to have?

AS AN AMERICAN WHO DOES NOT EAT BROWNIES, WAS DISAPPOINTED IN SUB, GAVE IT AWAY,

Try thin crust pizza. Best pizza I’ve ever eaten

Loved it! Such great service and food

Only went to Papa John's because Petronys is shut Mondays. I wish I hadn't, food poisoning from the BBQ meat pizza. Still got 3/4 of it in the fridge I was leaving for leftovers tomorrow that'll be going in the bin the second I can stomach looking at pizza again. Very disappointed, especially since it's not exactly cheap!

Food was delivered late so unfortunately the food arrived cold.

This wasn’t my first order from Papa John’s and it was excellent last time. Not full marks this time. Delivery wasn’t late but it was right at the last hour. Driver seemed a bit stressed and almost gave us the wrong drink (7Up instead of Pepsi Max) I pointed it out and after he checked the order label he apologised and said he a Pepsi Max in the car. Luckily he did. I loved the taste of my pizza but both hubby and I felt that, for the price paid, the toppings were a bit on the stingy side. Felt like we were mainly paying for flavoured dough.

This place is a joke… Seriously sack the people that take the orders on the phone, they need to listen or go back to school. One or the other…

Bought extra dip got given wrong dips and payed £3 for stuffed crust and didn’t get stuffed crust!!! Don’t in impressed

The food was a bit over cooked

Nice and fresh pizzas great food papa John is my number 1 to go to love there fresh foods i recommend to anyone 5 star from me

Delivery was late, we had a text to say driver was on his way. I rang them 30 later to told drive just left again. No apology for late delivery. Not very impressed by pizza’s either, for the price there was very little toppings about 2 pieces on each slice and small pieces to boot. First time we have used them and the LAST.

What a lovely pizza and Dona kebabs hot and fresh

First time ordering from here so was really impressed that the food was not only of high quality and taste but also arrived 20 minutes early!

Was disappointed with food dry not very hot dessert over cooked

3 hours after ordering and delivery times changed multiple times, we never did receive our pizza. Apparently the delivery driver knocked several times and was advised to leave pizza on doorstep. Most definitely was not left on our doorstep and nobody came to our house as my son sat looking out the window the majority of the time and we would’ve heard. Such a shame as not had a problem in the past but has put me off ordering from here now.

Good food, just delivered 2 hours early.

Great service. Delicious pizza.

Used a few times now, never had an issue, great pizza.

First time of ordering and we are really pleased. Food was delivered really quickly- especially for a Saturday night and was hot and tasty. Jalapeño cream cheese bites weren’t the best but overall we were happy. Will use again 🙂

Absolutely the worst pizza ever! I always got my pizza from PJ's in Shirley before Totton opened and it is a far cry better! Sadly I can't post the pictures of the "so called pizza", it was a joke! I did complain to management and they offered refund, a month later and still nothing. It's not the money it is the principal!!! Customer service is as bad as the food. Don't waste your time, go to the one in Shirley

This papajohns is appalling compared to the shirley one where I used to order (Moved house). Its constantly late (jokes on them, I get a fiver off everytime its late , not that it makes a difference to a huge chain like PJs) Its still on the " cutting and checking" after 50 minutes of placing the order. They never include the extra dips that I pay for (49p each btw is a rip off for extra dips).

An excellent parking spot when I visited Totton. Panoramic views of the back of this little pizza shop. Didn't go in the pizza shop but I can say that outside the architecture blends in with the Totton aesthetic wonderfully.

Better than my local Domino's. Wish I had this in my town

Who puts tomato sauce all over a BBQ chicken pizza???🤬🤬🤬 Papa John in Shirley does. I won't ever go back there that's for sure!!!

just been for a trial interview there and the staff are great I know this isn't related to the food but overall they're lovely people

Great value on certain deals, but hit and miss on quality. Plus a number of staff not wearing masks.

As you would expect for a chain. On time and great taste. No personal customer service though. As you expect from a fast food chain. No fault . Just is what it is 🙂

Very good pizza, me and my Colleague ordered large chicken and bacon delicious,

Food was horrible! Worst pizza I Totton considering we have some really great pizza places, will stick to Petronys from now on

My order never arrived. No phone call from them or anything. I pre ordered in the morning for 6.30 delivery. no answer on phone then they switched it off all night, couldn’t even cancel it. Was wondering for hours if it will actually arrive but it didn’t. Appalling service. Get there new and it can be a bit overwhelming but a phone call is all it takes. I was still charged in full. Called the next morning to request my money back was not offered an apology and was told refund had been processed but it wasn’t. Then had to contact head office to get my money back. Will never return

Ordered a pizza for delivery, it never turned up and no answer on the phone. Order was made 5 hours prior to delivery