Papa John's Pizza in Christchurch - Phone Number, Reservations, Reviews

The staff so good , the food it’s very delicious

Great pizza deal with buy 1 get 1 free

Great atmosphere and prices are very good for the quality and quantity you get , highly recommend

very clean fast service well received

Really top guys here! Every time I come here they offer a very quick, prompt service. Would recommend 🍕👍🏼

Always great guy to talk to, nice hot food

Amazing pizza and fast delivery

Friendly staff, pizza was delicious.

Great pizza as always from Pappa Johns

Best pizza place in christchurch! Love it. Always helpful and friendly

We ordered pizzas. They were hot freshly cooked and delicious. Will buy again

Friendly staff and always great pizza!

Great food, great customer service.

Brilliant Pizza, served by an amazing member of staff called Luv.

Great place for a good pizza made by good staff

Amazing customer service great patience. I will defo be coming back! Gagan was a really happy worker and deserves employee of the month.

Luv is friendly , helpful and professional. Great experience

Great food with fantastic quick service! 5/5

Amazing food, super speedy service 👍

First time I have used and last time, delivery cold, delivered the wrong order and potato tots with bacon had 1 piece eggs f bacon and virtually no cheese, awful

Take away only Friendly staff Yummy pizza

Lovely friendly staff & food was lovely & hot. Made quickly whilst we waited 🙂

Very nice food just wish there was more than one seat

Staff really helpful always clean service is great

I ordered the wrong thing so called the restaurant as soon as the order went through. I was welcomed by a very short, obstructive man that said my pizza had already been made (called a minute after I ordered...) and said (quite proudly) that I couldn't do anything at all. The second guy I spoke to was ok but the customer service leaves a lot to be desired. Pretty disgusted with the way the first guy seemed to not care at all and almost took pleasure in being unhelpful and combative. I decided to leave the pizza and side for them to eat and didn't even want my money back, just won't go back here again, avoid this place as there are many, much nicer places to go.

GOOD pizza and helpful staff. I have used this place a few times with no problems.

Rude driver No meat inside pizza Not worth 30-40£ meal Never again

Ordered BBq Chicken pizza, got no chicken or sauce

I am an American living in the UK over 20 years who was also a customer growing up in the US and have never been so disappointed with a Papa Johns order. The actual pizzas from Papa Johns 176-178 Barrack Road in Christchurch both arrived very dry with all the base sauce fully absorbed into the base (not enough sauce) and room temperature at best definitely not hot. Had these pizzas been prepared from scratch and delivered within 20 mins of ordering online? I felt very doubtful. If they were then there is a serious quality control issue at this location and head office should urgently implement monitoring and improvement measures. Even with the deal, two pizzas at £20 felt like a complete rip off as pizzas from my local Co-op are better than what was delivered last night! In the end, I added pasta sauce on top of the remaining slices and heated them up in my oven for 10 mins to help make them edible.

Ordered two meat pizzas, but arrived with little to no meat. Feel conned after parting with £33. Avoid 👍🏻

Unproofed dough, straight out the fridge, hardly any sauce, very scarce toppings, hardly any cheese, was not an enjoyable pizza eating experience. I’m very surprised for papa johns as our previous experience of ordering papa johns in Uxbridge, London was always perfect, deep pan and amazing, sad to say this was papa johns at its worse in Christchurch!

I want to why you can't train your staff to turn off the delivery app machine when you close. Last night I ordered food from you and waited, nothing for over an hour, and then a message to say the order had been cancelled - I had ordered very late and you were probably closed. This might sound like a trivial complaint but you charge over £20 for a pizza that costs you less than a £1 to make. It is not only disrespectful and contemptuous towards your customers, it's flippant, lazy, and complacent. You guys have made a rather harmless enemy today - at very least you have lost a customer from a store that frankly probably needs the custom!

Ordered 20 pizzas for our school induction day. Process was easy to order over the phone, delivered roughly on time, just a few minutes late and students really enjoyed the pizza and all the dietary requirements were made easy

Hardly any toppings and was stone cold. For a £25 pizza I expect at least some toppings. Absolutely shocking

Friendly staff and quick service

Great service good customer service and great food.

Best Papa John's in the BH area 🍕🍕

Bunch of nice people working at this store . Great service an fast delivery .

Pizza was great. The potato tot this weren’t cooked enough for us (I’m sure they were justttt cooked but we like properly cooked and crunch, not pale and squishy and cold fast like when maccas fries are pale and floppy and miserable lol)

Perfect food hot tasty and fantastic price

Good food ..good staffs ..good atmosphere

Helpful staff gave me to to see what I wanted

Nice staff’s especially varun and gagan. Food also awesome

Friendly staff. Far better than Dominoes down the road!

The experience was amazing barun was really helpful and the food tasted amazing would defo recommend and they have good deals

Real shame, poor quality very dry salty dough, dough balls more like burnt squares waste of £28

They delivered two large pizzas from christchurch to hengristbury head, brilliant service, did what had to be done when other places refused.

Poor service, like we were a chore to serve. He went from handling the til to putting the toppings on our pizza. Food was just above average but pricy for what we got. A treat from the mrs as I’d never had a papa johns before. Wont be rushing back to this one when we’re down seeing the mother in law again.

Not happy ordered cinnapie sticks it turned up as giant choc cookie first order with you and not as ordered not happy

Delicious food and very fast service, always love papajohns

Unfortunately, our ordered pizzas, which amounted to over £50, did not arrive as expected. Upon reporting the issue, I was initially assured by the customer support representative that a refund or a replacement order would be arranged for a later time. However, after waiting patiently for a month, I decided to contact Just Eat again to schedule the replacement order. To my dismay, the representative I spoke with this time refused to fulfill their earlier promise and declined to provide me with the name of the person I was speaking to. This entire situation has left me incredibly disappointed and frustrated. Not only did our initial order go unfulfilled, but the lack of accountability and failure to follow through on promises made by Just Eat's customer service team has only added to my dissatisfaction. I hope that Just Eat can rectify this situation promptly and provide a satisfactory resolution. As a loyal customer, I believe it is essential for the company to uphold its commitment to quality service and customer satisfaction.

My first order from Papa Johns and I’ll definitely be ordering again! I ordered the Garden Party pizza with chicken wings on the side and it was lovely. It arrived 50 minutes after ordering and was hot. The kind delivery driver even rescued my indoor cat when he dashed out the front door! A good meal, thoroughly enjoyed.

Pretty nice pizza. I had the vegan works 🌱

I'm not ordering from here again I severely injured my ankle earlier on in the week and it has been nicely healing and because the driver couldn't be bothered to check If the doors downstairs were unlocked he forced me to go downstairs open those doors I then come back upstairs I've now aggravated an ankle that was healing nicely I'm not ordering from here again He phoned me twice and both times I told him the downstairs doors were unlocked all he had to do was open them he didn't listen. 🤬

Waited over an hour and half! Wouldn't answer the phone wouldn't refund awful service

Absolutely awful. 90 minute wait. Don't answer the phone and when they do, completely rude. Cancelled order and went to Pizza Hut. AVOID!!!

Waited over an hour for our 3 pizzas, not enough toppings and pizza very undercooked & stodgy….couldn’t even contact them as they turned the phone off!!! Avoid…..awful!!!

Not great. Long wait, ordered on app. 15min drive then still had to wait another 20 mins.(35 in total) Pizzas (bought 3 different) were ok but found toppings to be quite sparce. They were all meant to be thincrust but were more like medium crust. Overall disappointed.

The food is ok but the staff did not understand what I was saying very disappointed

I tried Papa John's at Butlins in 2014. It was so bad that I never even considered trying them again. 2022 I'm at my mates house in Barrack Road and he says Papa John's is the best. We ordered online about 5 mins before closing time. Best pizza I ever ate. Minus one star as I phoned a few times before and I think they purposely didn't answer due to closing time

Horrendous service, AVOID!! Waited an hour, called up to be told it would be another 40 minutes, no apology and hung up on me when another phone rang. Called back, said we couldn’t wait that long as had 2 hungry boys so he offered a refund which I accepted. Then tried to deliver the pizza 40 minute later, I rejected it as had agreed refund and we had eaten. Didn’t refund me and had to complain via main website and wait 3 weeks for refund. We used Domino’s next time and they were great, will never use Pappa Johns again.

Out of town holiday makers. Enjoy Papa Johns at home. Arrived very hot and fresh. Very impressed!

The most appalling service i have ever encountered. I was lied to by the employee on the phone numerous times. Is this store run by functioning adults? Refused to cancel my delivery order even though their systems were at fault. The employee wanted me to come and collect and repay for my order in store after 9.30pm without issuing a refund for the initial order? Completely baffled by their incompetence and it’s questionable how the store is still up and running. Avoid this Christchurch store like the plague.

Avoid avoid avoid. Terrible experience. Will never return.

This was probably the third time in a row where delivery was over an hour - stopped ordering from this branch now. No customer care at all. Needs new management.

I'm very fussy but I was surprised. I'm sure now is defo the best of all other pizza places, even my kids ate all, arrived on time warm and tasty...from manager to the driver well done and thanks will back defo

Papa John’s in Christchurch used to be good. Great deals and super fast delivery. The deals are still good , but the delivery is terrible. I live 10 mins away and our pizzas took 1 hour to deliver and arrived cold. The box was no longer warm to touch and the sauces on the pizza were cold enough to have started to congeal. Will no longer be using them as I’m fed up of having to call each time after 45mins to see when my pizza will arrive. Pizza Hut in Boscombe is further away and still manages to deliver more quickly than Papa John’s.

Uncooked pizza, slimy dough texture on both, raw mushrooms, barely even warm and took almost 2 hours to arrive. Wouldn't bother again

Absolutely disgusting service. Took our £50 delivery order and over 1.5 hours later still no sign. Called up twice, kept saying shortage of drivers was causing problems. In which case only take collection orders! Never using again.

The delivery was 50 minutes late despite being ordered over 2 hours in advance of the delivery time to avoid this problem. When I rang at 15 mins late, the order clearly hadn't even been started. I was told it would take 10 mins. It took 35. It was cold. Very disappointing. I understand finding delivery drivers and staff is difficult however either don't take orders or ring the customer to let them know it'll be delayed. A £5 off voucher is gratefully received but really this issue should have been avoided. We have used this branch before but this experience probably means we won't use them again for quite some time. There is way too much local competition for this to happen.

The pizza from there is amazing and I will order again 100% and the people from there are really nice on the phone all time !

Really disappointing. My order was well over an hour last time I ordered so I was given a 5 pound voucher. When I came to use the voucher I couldn't find anywhere on the website to put it in so that was a complete waste of time. When I called them they couldn't help at all. I ordered anyway and my four cheese tater tots came with the most pathetic tiny bit of cheese on them. Won't be ordering again.

Fast. Good value. Pretty tasty.

Worst Pappa John Pizza ive ever had. Dry hard chewy no topping or cheese and they forgot my drink £50 for 2 pizzas that were worse than a bad dominos for half the price! Ruined our evening

Ordered an extra large pizza online at 7:30PM so we could enjoy a halloween movie with a slice of pizza. Requested the pizza to be delivered ASAP. We had to call up a few times to chase up at what stage our pizza delivery was at as we were not able to track this online (the idea was there but it wasn't working). Employee who answered phone said that they had sent the driver out with multiple orders and could not give a time scale but that the pizza was with the drive at the time we called. At approx. 9:15PM, we called a third time as we still hadn't received our order. The employee stated that there could be a 2 hour delay during busy times but we highlighted that this was not stated on the website because if it had been we would not have used the online platform to make our order. At this stage, we were considering cancelling our online order and reordering on the phone to collect. The employee appeared startled by this and did not know how to respond. Understandably, 2 hours is a very long time to wait for a pizza to be delivered even if they are busy!! Fortunately for Papa Johns Christchurch, the driver had arrived whilst we were on the phone. To top things off, we realised that the extra side we ordered was missing! The pizza was really tasty although a bit too cold for our liking (it had arrived warm!). Overall, this was our first experience ordering from Papa John's and we doubt we will use their service again unless we are going there to collect ourselves. This clearly shows that they were overrun and need more man power to run a smooth service.

A friend ordered me a pizza delivery yesterday it was shocking ,when I opened the box what a disappointment it didn’t look very appealing , arrived cold ... I was unable to eat it , it had such a nasty taste to it .. The meat was all dry & tasteless , as for the cheese on top 🤮🤮🤮🤮. What was the 1 dried up green chilli all about !!!! Never ever again from there .. waste of money 😡

Good quality food, not the cheapest but you get what you pay for, if you want an idea of what it’s like trying to put a phone order in go on YouTube and search "family guy consuela phone call"!

Once again Thank you for our free pizza delivered yesterday at eye outpatient RBGH. Much appropriated of what you do too. Stay safe & take care! 💞

Never going to be the cheapest, but always the best tasting Pizza. Beats the others hands down

Always had really good service and we love the pizzas!

Best Pizza in Christchurch and basically whole England

Good pizza, but bad atendiment and dirty place.Sad.

Horrible service! Still waiting for the pizza I ordered more than an hour ago! Already called them and they told me it was on the road... well, clearly not because when they checked my order the staff said oh! like it was forgotten. Hope they’re getting here soon with some apologies at least! 😡

7 phone calls, 2 1/2 hrs waiting, the driver given the wrong address. The (new) duty manager who tried to fob me off with a free side on my next order and then had to phone his boss who was on holiday because he didnt know what to do with a disgruntled customer (he was told not to charge for the order). A driver who then tried to charge me for the order because no one had bothered to communicate with him again! (In this time I had managed to order Chinese, get it delivered and eat half of it) no quality seals on the boxes, so I didn't trust that nothing had been done to the food and surprise, surprise, it was practically cold! Don't trust them and don't waste your time ordering

Ordered £18.99 worth of food - Large pizza, cheesy garlic sticks and chicken. Chicken was good, cheesy garlic sticks were dry and didn’t taste of much. Large pizza was practically cremated, I phoned and requested another to which they delivered quite promptly.

Really poor. The vegan sausage pizza had very little vegan sausage and was absolutely doused in mustard. Partner was also disappointed with her Greek pizza. Really not very good at all.

When you place an order of £35 for two pizza's (that's with %25 discount) on a Tuesday evening you expect it to arrive in a little less than 1 and a half hours, after waiting this long I phone and am met with unhelpful, disingenuous and quite frankly rude staff who basically say (do you want a refund then) offering no explanation or apology for the ridiculous wait, Rant over but this is certainly the last time I get pizza from papa John's Christchurch, peace out. (Ohh additionally once we got the pizza they messed it up and put marmite crusts in the wrong one which may not be a bit deal to marmite lovers but ohh lord I hate it)

This is my absolute favourite pizza. Lovely fresh tasting dough, toppings flavourful, hot and ready on time. I bought the collection-onl buy one get one free on XXL Original base, Garden Party and The Works. Yummmmmmy!

SCREW DOMINOES! Papa John's is far more better all round!

Nice food ok for quick dinner no seating friendly with emergancy services discount you have to go a long way to complain about the quality of food 8/10

After being sat on the toilet for most the morning baffled by how any pizza place let alone (with such a well known name) charge £45 for 3 medium pizzas which were undercooked and tasted horrible is just shocking. Will never use papajohns again. An absolute disgrace!

quality of the food was very good... hot and tasty... great sides with the pizza

Ordered and paid for a pizza well over an hour and a half ago.. still waiting so decided to ring and no one answered for Atleast 10 minutes.. finally got through to someone only to be told the pizza has been lost.. wow disappointing.

Waited nearly an hour and a half for delivery!

We’ve been ordering from this store for a year and a half and always found the quality of the food, time of delivery and the staff to be good. Most recently we tried the newly introduced Tandoori Chicken Spice Pizza and Tandoori Wings and found them to be excellent. The offers are good value for money. In one instance we had placed our order online, as always, and selected the Cheesy Jalapeño bites for our side. In less than 5 minutes of placing the order we received a call from the store to inform us they had run out of the item but were happy to replace it with any other choice of side, at no extra cost. Great food and good service.

well cooked and fresh prepared piza good service clean and tidy good choice on the menu good keen prices

Staff very friendly and helpful on phone, great service and great pizza xx

Ordered online and specified the time I wanted delivery, it arrived on time and very enjoyable it was

Undercooked stodgy doughy base. Avoid

Ordered a pizza because I had a voucher 50% off . What a waste of money , never again, absolutely junk food. Go to a proper pizza restaurant there's loads of them about . You live and learn.