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2.9

Based on 273 opinions finded in 2 websites

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Nº 167 in 188 in Christchurch

Score

comment_iconOpinions

Don’t use the drive through they always forget your order twice I’ve drove off with chips missing this evening was a while kids meal and 4 portions of fries needles to say I won’t be returning no wonder McDonald’s is always rammed only 20 seconds away!

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robin campbell . 2024-10-25

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Always love coming here, food is always hot and tasty with a speedy delivery of service. 10/10 would come back.

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Gareth de la Fuente . 2024-10-22

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nice restaurant, nice and clean seating area and the staff very friendly

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Carlos manuel moreira . 2024-10-19

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Great restaurant, clean and tidy, lovely staff. Hot fresh food.

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Sunny Hills . 2024-10-07

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Great place and lovely service. Staff was really friendly.

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Alejandro De Ornelas . 2024-09-14

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Amazing food some top quality food amazing food amazing staff amazing place

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Scott Greengo . 2024-09-14

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lovely staff and great quality food!!

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milzozama _ . 2024-09-11

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Turned up here for a burger meal. There wasn't anyone behind the counter!. I shouted but no response waited a few minutes then left. Sale lots to a competitor up the road as they have staff to serve customers.

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Charles Driver . 2024-09-03

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Visited drive through! Plant based whopper stuffed at bottom of bag and burnt!!! All meat items on top! Not burnt thankfully!

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A Fawn . 2024-08-31

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Great quality food and quick service

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Robert de la Fuente . 2024-08-30

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Such a nice restaurant, nice and clean seating area and the staff very friendly, will comeback definitely

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fernando da silva . 2024-08-17

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Better than any McDonald's, but costs more. I suggest getting the app. As it can make it a lot cheaper

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Nick Mitchell . 2024-07-30

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Rude service! Was told they charge 30p for a tiny pot of mayonnaise!! No other burger I’ve eaten in charges for mayonnaise!! Food was cold and whopper looked like it had been sat on!! Worst Burger King I’ve been to

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Paul Gillings . 2024-07-27

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The food was the worst I’ve ever tried to Eat!! The service was awful!! The young lady that served me couldn’t even be bothered to even put a false smile on. I left extremely disappointed as this is the first time I’ve ever ordered from Burger King, I’ve completely wasted a good £10 that I’ve worked really hard for! Total disappointment don’t bother

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Claire Astley . 2024-07-07

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Friendly quick service, good fresh taste

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MTt Bartlett . 2024-06-28

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Really friendly welcoming helpful staff. Good quality food nice clean environment

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Irene O'Donnell . 2024-06-28

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A very clean and tidy place to eat in,and staff so helpful.

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Lazza . 2024-06-11

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Fries not hot but warm. The burger bun was not stale but definitely not fresh. Slightly crumbly and dry. Not the best Ordering not easy either. Won’t be back for sometime!

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IanMaybank . 2024-05-19

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Nice new Burger King but very unhelpful and rude staff. Don't understand why as there were not many people here. I won't bother to come back. Burger Kings in Bournemouth and Salisbury that I have used for years do not have staff like this. Thank you.

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Richard Maunder . 2024-05-04

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Clean, food was lovely and it was a good relaxed quiet environment. I was so impressed about how many toilets there were I had to take a photo lol

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J K . 2024-04-28

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Great Food, Staff are friendly and quick. Loved my experience

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Apus On YT . 2024-04-21

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Standard branch of the massive chain. Never seen this one that busy. Right next to the retail park and a drive through Costa.

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Alan Rowett . 2024-04-17

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Food has markedly decreased in quality and quantity since i last got a burger king. Fries weren't crispy and the buns are dry. No wonder it was almost empty at lunchtime in the school holidays. Won't be getting a BK again.

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Terri Joy . 2024-04-09

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Great experience - why do so keep eating the Jalapeños? What is wrong with me?

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Will Robbins . 2024-04-09

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No clean table food on floor. Need.to look at Macdonalds always lovely and clean.

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Ann Dewey . 2024-04-06

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Modern building of this popular chain. Assorted seating, feel new. During our visit the tables and floor were dirty, which was a shame as the restaurant would be attractive otherwise. The food was excellent but marked down as the self-service drink machines had very little choice as more than 80% of the choices weren't available - sadly this seems often for many Burger King outlets.

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Dave Pickering . 2024-04-01

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I went into Burger King and the staff were very helpful and friendly despite it being busy. The self serve kiosks screens make ordering quick and easy. I received my food after a short wait and it was fresh and delicious, by far the best fast food place Around. Would definitely recommend and will be excited to return for some more food.

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Alex Callinan . 2024-03-20

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Have been here before and food was nice, but the self service machine didn't work then or this time - all goes through right until the end then says it hasn't! The food this time though was not as nice - my burger was burnt all round the edges - I did not enjoy it and won't be rushing back anytime time soon. Lovely and quiet at least.

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Donna . 2024-03-18

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Ordered and paid for the meal on line. At collection point the two milkshakes ordered were not given as it was explained the machine was not working. As I cannot drink fizzy drinks, the only substitute was water or Capri sun orange drink. Not really the equivalent of a milkshake. No refund was offered, just a tiny 72g tub of ice cream. Very disappointed as the food was Luke warm and chips dry…..definitely need a drink with this meal and did not enjoy it. There needs to be some kind of notification at the time of choosing the branch when ordering unavailable items. Won’t go there again as not the first disappointment at this branch.

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Jane B . 2024-03-17

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Last time I went it wasn't hot but this time was spot on

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Ajp Mobile valeting services ltd . 2024-03-13

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Good selection of food, well cooked, quickly served with friendly and helpful staff. Frequently eat at Burger King and have never had bad food or service.

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Jeff Stephen . 2024-03-13

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Carlos is the most help and fastest worker I have seen in a Burger King for a while man deserves a pay raise massive respect to the guy thank you for the service today Carlos

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mechanical wolf5 . 2024-03-07

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Amazing food and service definitely will go again

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Santi Trisini . 2024-03-06

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Very good food especially the angus burger, good service and the place very nice and clean

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Walter José Teixeira Goncalves . 2024-03-02

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Excellent food. Very friendly staff. 10/10

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Stavros Ntontis . 2024-03-02

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I went to Burger King yesterday and the experience was amazing the staff was polite and they helped us with everything we needed the food was hot and fresh, totally recommend for anyone that is interested in trying some Burgers.

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Leonel Vasco . 2024-03-02

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Great fast service. Polite staff

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Itschelsea . 2024-03-02

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The kiosks are very convenient and staff are very friendly

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Jaymie Harris . 2024-03-02

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The staff were lovely and the food was fabulous. Over all a great experience.

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Maddison Chadbone . 2024-03-02

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went yesterday for first time, staff was very helpful and nice, the food came as i ordered and warm, the restaurant was very clean. nice experience 🙂

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Elisa Bazzani . 2024-03-02

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We drove to the Burger King, parked, ordered our food on the big screen, waited for it to be put in front of us, then we took it to a table where we ate and drank our purchase. Service didn’t feature that day. We did everything except cook it. The restaurant was empty when we visited, so no atmosphere.

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Sergeant Pepper . 2024-02-24

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Really good customer service and good quality food

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Kian Davis . 2024-02-15

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I love me a burger king dude/dudettes...but this came out turbo hot and pretty quick ..so as far as I can tell its better than most BKs.

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Jay Kennett . 2024-02-11

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We ordered burgers and fries, but I didn't like the brioche bun.

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Lyn Thacker . 2024-02-06

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Food cold and to top it all I was told that's because I ordered it 10 minutes ago. Might of ordered it 10 minutes ago but you only gave it to me at the table just now. By the time I finished my chips the burger was cold. How hard is it to make a hot burger. Not recommended. About as cold as McDonald's

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Darren . 2024-02-06

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Burger king do burgers, which are fine, better that maccies in my opinion, but it's let down by the cost. Should a burger, fries and a milk shake cost 16 quid?

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pete sims . 2024-02-04

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I enjoyed my burger. It was easy to order on the screen, and it was pretty quick after that!

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Fatima A . 2024-01-21

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In such a busy area, it seems people forget it's here. Place is practically empty when we visit but staff are always helpful.

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Sophie O'Mahoney . 2024-01-18

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It's Burger King. What can I say it fast food

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chris dutton . 2024-01-15

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There is a reason why McDonald's is 50 x busier than a BK, and its not the food. The price and the service is so poor in comparison. I cannot believe that people in a BK don't know how a McDonalds service is so superior but they clearly want the easy life. BK burgers are far better than a MacDs but they are also more expensive.

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Mason Emberton . 2024-01-07

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Hot food, quick service, clean restaurant

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Joanne Long . 2024-01-02

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I had 2 Whopper meals and a cheese burger which took a while to process. The self service machines were not processing orders. The chips were cold as was my whopper, and an hour after I had eaten it I was violently sick. I can only assume the burgers had been lying around and reheated. All in all, a pretty disgusting experience.

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Kevin Crocker . 2023-12-30

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I ordered and was greeted with attitude from Madi which I ignored as we all have bad days.I then proceeded to pickup my food from the window and there was a red hair in my cold chips i politely asked for another portion to which I got a response of “that’s your hair” (I am ginger not red) I am not satisfied and do not recommend going to somerford Burger King

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Ruby Bond . 2023-12-22

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Poor service but great value £1.99 burger, service has improved

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Malcolm Somers . 2023-12-13

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Atmosphere could be improved with a little music and also quite pads on bottom of chairs as make a terrible loud noise when moved on tiled floor. Food is tasty and fresh, milkshakes great and thick. Much better than McD's.

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Kieran Smart . 2023-12-11

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Well burger king you've upped your game and far superior to the rest , well done ,the new limited burgers and loaded fries are excellent.

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Val Bennett . 2023-12-08

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Food was nice, I visited on the evening of Monday 13/11/23 the female cashier called my number out for me to collect and I said hey, thank you and smiled and she stared straight at me with the most miserable expression and didn't say a word, full eye contact given before just walking back into the kitchen. I felt so awkward I went and ate my food in the car. It was bizarre as she had no problem laughing and joking around in the kitchen prior to serving me. This was the worst experience of customer service in a fast food venue I have received. I don't think I will be inclined to use this venue again.

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L . 2023-11-18

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Food was nice but a bit dearer than MDs

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Adrian Dawson . 2023-11-14

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Really slow service very poor

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M P . 2023-11-12

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Food was freshly made the ladies serving where fantastic

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paul west . 2023-11-02

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It's a standard BK with a drivethrough. The kitchen is in view and appears clean. The indoor tables were clean. Unlike some BKs, this one does milk shakes, which are very good. Parking right outside including disabled spaces

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John Watton . 2023-11-02

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Very clean and one of the best Burger Kings I have been to

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Joanna James . 2023-10-31

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Well where do I start the ginger fella was very friendly I think I recall his name being James was happy to give advice and an excellent worker , blonde lady super nice too , shame about my burger being colder than a corpse

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Harvey Smith . 2023-10-29

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I believe the worker who served me was a apsolute gem he was kind and gave me a milkshake and he was adequate and polite I believe he should get a pay rise

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Daniel Ibbotson . 2023-09-24

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Food delivery drivers, need to keep out of the way, staff looked worn out yet it's a newly opened joint

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Jay Pee . 2023-09-17

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The place was virtually empty and absolutely no atmosphere. Service was reasonable but considering we were the only customers, quite slow. I was a great lover of burger king in the past but the quality and flavour of the food was really bad. Will not be back. Should have gone to McDonalds.

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Steve . 2023-09-15

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Closes early all the time. Don't say your open until 11pm if your gunnah shut early.

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Simon McCormack . 2023-08-21

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Good food, nice and hot and crispy chips. Friendly staff. I like the drinks, serve yourself. Very clean. Very quick.

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Francesca Whiting . 2023-08-20

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No where to sit as nearly all tables had food still left on them and over the floor. No care to clean the place. Staff don't care.

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SWMIKETRUCKING . 2023-08-16

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Nice customer service, good food

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Ann-Marie Sinfield . 2023-08-02

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Clean, friendly staff, excellent food, always hot and fresh. Highly recommended!!!

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jonowaller . 2023-08-01

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Waited nearly 10 minutes at the drive through when the whole place was empty!! And now today putting up that your place is open I drive 20 minutes to find out you have a fault that you don’t even know what it is!! Sort it out

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Charlie Turnbull . 2023-07-29

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I was the only customer, there was no one else besides me. I had to wait 10 minutes for my complete order. When I got my coffee, the burger and fries were already cold. Now i understand why there is no customers here. Avoid.

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Stanislavas Gladkauskas . 2023-07-29

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Semi cold chilli bites like they have been sat there for hours and to make it worse i was missing one!. Burger half out of the wrapping and squashed like a pancake.

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Harrison Dochniak . 2023-07-29

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I went last Thursday and was impressed with the fast service and quality of the food. customer service was good and staff were friendly. Recommend this Burger King!

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Amber Holden . 2023-07-29

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Sat in drive through yesterday and no one bothered even taking the order sat there 10 mins still no staff taking orders the place inside wasn't even busy

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Gary Harrison . 2023-07-24

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Fast service, fresh food and the staff is very friendly.

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Wilson Martinez . 2023-07-22

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Amazing store Andy was very helpful

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Josh Oram . 2023-07-12

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Monday 10th July - visit great location Clean store Great hot food Customer service perfect especially the guy with goatee This should be a bench mark for all bk Thanks for a great visit

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FISH4JUNK . 2023-07-12

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Great atmosphere the staff are lovely and the food is always great

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Callum Wylie . 2023-07-12

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Great staff. Clean restaurant. Thx

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chris hall . 2023-07-11

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Friendly service and the Angus was amazing

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Andrew Davis . 2023-07-08

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The restaurant is very clean, good food and friendly staff

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Carlos manuel Da silva moreira . 2023-07-08

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First visit, disappointed, sorry Burger King you've lost two customers

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Pete “HooniganBrokenFace” Day . 2023-07-02

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Spent just under £30 for 2 meals, similar price to Five Guys but the quality of the food wasn't as good. The buns were stale and the whole burger was dry. Last time I went Burger King was years ago and the burgers were very good - not sure if the recipe has changed. To be fair the chips and drink was nice, but obviously went there for the burgers.

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Lewis Knight . 2023-06-26

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Service was very slow, though the drive-through on this night

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club80audi1 . 2023-06-25

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food was served quickly and hot, super friendly staff. would definitely come again.

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Isabella Hoyos . 2023-06-20

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Very friendly staff, the food came quickly, overall a great experience. Will definitely come here again :)

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Nyssa Rose Zuhars . 2023-06-20

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It's round and green and looks obscene and always has me burpin' , I mus' confess what I like best is a great big pickled gerkin - on my burger first thing Sunday morning. 👍

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simon stratman . 2023-06-14

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The young lady that served me was more than helpful. Great service.

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James Glasner . 2023-06-05

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Food always good quality but service is slow and fries always placed into handout bag so they fall out.

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michael mansfield . 2023-06-03

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Pretty clean as far as fast food places go. The staff seemed friendly, but the service was a bit slow! Don't recommend the loaded cheese and bacon fries - very sad looking and tasting.

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George Noble . 2023-05-29

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A very second rate experience. Ordering process confusing. A potentially good burger spoilt by being warm at best. Expensive for what you get. The alternative down the road is much better in all ways

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Steve Williams . 2023-05-26

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The flavored fries are delicious, and the beef burger is also delicious. I will eat them again!

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Lily Chang . 2023-05-14

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Absolutely terrible 😞 We had a drive through yesterday 2nd/ 5 /23. Late evening we spoke to the pre order voice menu/ order point and was asked to go to checkout 2. Where we waited an over expected time for such a small order. Then we were told to drive around without our food to the front carpark, that we did and waited and waited it would have seemed a frustrating amount of time so I went into the front to find out what has happened to our order. After speaking with someone they said something about not having the product and they will bring it outside to us i aks for some tomatoe sauce to be added. We waited in the car park, when a server came to the car apologies and said because you have waited so long the manager will refund you your money. So I went back in to the front serving point and waited no one was coming to server me, they seems to ignore me, then the manager appears, I explained what the server had said regarding the refund, He said I'm not giving a refund you have had your food 🙃 I'm now not at all happy. And I had noticed he was preparing food with his bare hands ✋️ not good enough. And no tomatoe sauce!!! I will not go there again. Stay away badly managed.

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Alan Smith . 2023-05-03

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I love burger King so much the food was amazing and the restaurant so clean

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Ethan Reynolds . 2023-04-28

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Really fresh food, served fast. Very clean restaurant 👌

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Sally Marsh . 2023-04-25

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No customers but very slow through the drive through with me being the only car. Got home, chips were very hot but burgers freezing. Had obviously been waiting for the chips.

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iain walker . 2023-04-17

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Poor atmosphere disinterested staff and lukewarm food.... fairly sure overall.

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Dave Gillespie . 2023-04-15

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I like Burger King burgers and this place sells them! In the multiple times I have been here, the service is often slow and somehow the bacon in the burgers ends up cold - which is annoying. No doubt I will be back, but I hope it improves.

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Simeon Woodcraft . 2023-04-13

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