Mcdonald's Restaurants in Christchurch

The signature burgers have finally arrived at this branch! There are really decent burgers and my order was cooked very well. The place was clean and tidy. Service was quick and the food was both hot and fresh. This branch (as with most others) has touchscreens to place orders, or confirm orders placed in advance. Staff are always helpful and friendly (my wife spilled tea on the floor and herself - the staff made sure she was ok, cleaned up rapidly and gave her a replacement tea). A great branch of McDonald's.

Stopped here for some bacon rolls on Christmas Eve for a few people at work for Christmas. They were good the only problem is with this place is that it's all self service only and you get asked to leave a tip for taking your own order does this mean they will send it to me as some sort of cash back ?? If these places want to be a 100% self service they should NOT be asking for tips as they have already put prices up. Thank you.

Waited in the drive thru for 15 minutes only for the server to concentrate on one question. Parked up, walked in and had a simple order of two cheeseburgers. Another 15 minutes and some giggling spotty youth passed me my food. Lame

No straws again but McDonalds fault.

The delivery time kept moving amd getting longer and longer The food was cold, the fries were rubbery. The milkshakes had melted and were tasteless.

was meant to arrive at 17.05pm turned up at 17:45. was given completely the wrong order

I wait more that 1:30h for my food

Ordered the mcmuffin duo deal and got 3 mcmuffins, will have to save one for later as am stuffed 🤣

the quality is good, but it was a bit on the cold side

I ordered to the wrong address, he said he would deliver to new address and didn’t. Now the phone is disconnected

Friendly courier, on time. Once again staff are not putting drinks lids on securely, lost third of my drink, this is second time with spilt drink and soggy bag. The salad is dried up good and proper, un edible. very disappointed.

good kept getting delayed was a hour past when it said it would be here and was cold

chips cold, chicken nuggets cold, burger cold... Meal really not worth the 1hour wait.

McDonald’s incorrectly prepared my food as they so often do. Gave me a plain Mccrispy wjwn I wanted cheese & sauce. Delivery driver good and early. Just eat refunded me so happy with them too.

Ordered at 18:10 food didn’t turn up until 19:45 it was freezing cold not acceptable

Didn’t even get my cheese bites that my hungry mummy ordered and she was very upset so I am very upset with my order

The lids were not on properly for the drinks, so we lost a third of the drink in both large cokes. Driver was friendly.

Food was stone cold and soggy !! Awful

Hot chocolate was all over food wen delivererd

I am concerned about the size of the burger buns. We discussed this a couple of days later with friends and family. WHAT HAS HAPPENED MCDONALDS Big Mac has got smaller. However, still easy snack always consistent. Busy says it's still popular. Pleased how staff clean tables, and tidy up behind lazy messy walk away from table without putting packaging and bits in easy bins.

ordered breakfast wrap no ketchup and came covered in ketchup but said no ketchup on the label

A charming little Scottish eatery, with very reasonable prices!

No bacon on the salad and lettuce was not as described. Chips were soggy but appreciate this will happen when wrapped up.

Food is always cold appart from fries

Drive was really good…. Food was really good only issue is missing items on a large order

Went through the drive-thru to get drinks. Fast service. Staff were friendly

The parking isn't great but otherwise a good fast food place

Good food, timely delivery. As you would expect!

the food was hot on arrival and the order was 100% correct A+++

Chips were stale and cold, most of the food was basically lukewarm. Although the app said originally our food would be delivered at 7:15 it then changed to 7:40 so not sure what happened there. Delivery driver was lovely though.

We ordered some milkshakes as a Sunday night treat and they actually tasted sour! We ended up throwing them away because we didn’t feel comfortable drinking them. Very disappointing and not the first bad experience we’ve had from McDonalds Christchurch.

Good value for money, food was piping hot and the coffee was delicious and about half the price of what you would pay at other outlets

driver arrived with out a heat back. 2/3 burgers werent there and it was cold as the antartic

Probably the cleanest McDonald's I've ever been in! Toilets immaculate which is rare, staff friendly and keep the place extremely tidy with tables cleaned all the time. Wireless phone charges on tables working and the children's play area looked great and very popular.

Took over an hour for my food to be delivered and when it was the fries were cold

I was unhappy with the food. It unfortunately was cold when it arrived. The lid for the coke had also come off slightly and spilt in the bag. It’s a shame as I buy food from here a lot and never have issues.

time for delivery kept changing and was extended by 30 minutes in total. The food was flat cold upon delivery

i would just like to say how great the food was, and how great the delivery guy was. he was a happy go lucky guy that ticked all the boxes. i hope he gets a pat on the back. he was just great.

I’ve ordered and paid for food but it hasn’t come up with my code or whereabouts of delivery?

Drove into a bin? And food is cold

Me and my friend came through the drive through on Wednesday the 30th of October and were served by the nicest gentleman ever! We were greeted by a man called Maxxie at 7:30pm. He was super professional and very polite. He had unfortunately hurt his arm and finger so he said he was on the window rather than the kitchen but honestly he was such a delight and was super nice to talk to! Thank you Maxxie! ⭐️⭐️⭐️⭐️⭐️

nothing against the chef or anything just choose wrong thing 😅

Food was wrong again unbelievable

Food wrong and stuff missing incredible

My order arrived early but it was completely the wrong order, they only got the chips right, so couldn’t eat it and had to submit a request for a refund. Absolutely awful

again we were delivered the wrong order

We ordered a vegetarian deluxe. It arrived in the correct box but after a bite of the burger we realised it was chicken. As a long time vegetarian, this was really upsetting.

The lettuce was brown and soggy. The fries were tasteless and under cooked. The drinks were warm, flat and tasted more like squash/juice. The drinks spilled in the bag so we only got half the drinks. Do better Mcdonalds

Good food friendly atmosphere and very clean

Typical mc Donald’s really, can’t get a thing right

Ordered 2 Big Macs meal, one Big Mac was freezing cold I couldn’t even eat and the other one had like half a bottle of sauce init which made the bun soggy and it wasent even put together was just a big mess in a box, I have never experienced this and was really disappointed that I then had to spend a further £25 on more food as we couldn’t eat that very disappointed

Where to start? The burgers were cold and, despite being grill orders, were not fresh. I'm quite sure the extra ingredients were simply added to burgers that had already been made. The fries were soft and tasted like they'd been in the fry station for at least ten minutes. The nuggets were similarly stale and soft. Neither drink had ice even though only one was modified to remove it. To top it all, none of the order came in promotional Monopoly packaging even though the competition was still running at the time. It didn't help that there were noisy, screaming kids in the restaurant, but that's not the staff's fault. Honestly, the success rate of this branch of McDonald's to provide food of a decent standard is around 50/50. You might be lucky but you are far better off heading five minutes up the road to the Barrack Road branch as the food quality is consistently outstanding by comparison. We are thoroughly disappointed and will not be ordering from this restaurant again.

mcrib in, packed macdonalds, workers in the kitchen singing to wham and everyone was happy.

Just wanted to say a big thank you to Sean and the staff, and also the customer Roxy and her husband who helped my husband when he passed out on your floor. He's doing really well - grazed nose and 3 stitches in his eyebrow, but your assistance helped us both enormously. We'll see you one day soon for a burger xxx

Was served raw fries.... phoned to tell them she asked me if I was sure 🤣 haha the chips were white pale soggy stuck together floppy not crispy inedible. I only phoned to save more complaints and instead I'm spoken to like an idiot! Avoid.

They didn’t deliver the chips that I ordered

food was really not very good the chips were very wilted old and no flavor not happy

ordered bbq suace but didn't come with any

Forgot two portion on fries and dips

Placed the order at 00:30 and it said it would arrive by 1.10 and yet didn’t arrive until 1.45

Person delivered my food to the wrong address. awful service

Ordered at 18:37 recieved 20:33 food arrived stone cold. Hungry kids. Dissapointed customer. Refund wanted!!

Messed up 2 things, lucky I don’t have allergies

I have been to this restaurant twice and both were very good. Quick service to the tables and the food was as I wanted. The vegetarian burger could be better but the rest was good. The portions of ice-cream bit short but the coffee was very nice. The tables were clean and lots of staff going in and out because probably was the switch of the teams. It is plenty of space to park and a room for children's separate from the main restaurant. The toilets are at the entrance, so easy so find.

When I placed the order it said it will be delivered by 18:30, but it was only delivered at 19:10. The fries were cold and rubbery, the milkshakes were melted so much and barely cold. Not my best experience with McDonalds/Just Eat delivery.

used to food not being hot but it arrived cold.

The burgers were a little hard (overcooked) and the buns were stale.

Had the £3.00 offer 3 items small berger small fries and apple pie couldn't fault it

awful, food was delivered freezing cold and i had to wait way over an hour for it

Food never arrived, order was costantly getting delayed, and then the order went from preparing to delivered. No-one has been to our house, and just eat customer service is non-existant.

Be aware the soft play area is currently closed for health and safety reasons. October 2024

Good drive thru, staff very pleasant

I ordered the new promo twix latte and like it’s shown in the photos I expected there to be whipped cream and the toppings, however there wasn’t. When I went over to the counter to ask them about it one of the coworkers just told me it melted through and left, which I find was completely rude and unprofessional so I’m not ordering that again.

I was sat in the drive thru for around 20 minutes while the other lane was going thru I then order in the window after complaining about not being served they got my order wrong 2 times and then being very rude about it then when she final got it right my flatbread was freezing cold I'm appalled by the lack of service and how un cooperative the staff were this was my worst experience at this place very disappointed

did not resive my quater pounder with cheese

Food was cold. Burger box had been placed in the bag on its side and all the contents had fallen out. Forgot the sauces which we paid extra for so we could have them with the chicken nuggets.

When opening our bag to the food our large and medium fries were both missing a large amount of the actual fries (driver must have eaten them) and my milkshake had less milkshake in then normal(yet again the driver)

It's maccas what do you expect? cheap food delivered quickly and not going to give you food poisoning.

the only macy-dees, that gets it right. other restaurant macdonalds are a total waste of time and money.

I think I just live too far away it was stone cold

tasted horrible, no quality control - never again McD

Was great until my son chocked on his drink only to discover there was a coffee bean in his drink that got sucked up his straw!!!

Gave me the wrong items in my order, which had something I cannot consume.

Food cold and squashed. Driver said drinks and ice cream given to him but waited ages for food. Spilt drink over do nut so soggy and drink half empty. Quite rubbish really

Keep forgetting items especially drinks!

Horrible service. I waited about 15 mins at drive thru & no one spoke whilst others were getting served at the lane on my right. I had to change lanes to get my order. Also always mess up my order I ask for 2 plain cheeseburgers and a plain McChicken and they put gherkins, lettuce and ketchup on my cheeseburgers and mayo and lettuce in my McChicken.

Unhappy with experience with restaurant and just eat. Delivery time when placing order was 15-30 mins. Delivery took one hour to arrive and half the order was missing. Trying to get just eat to help is impossible- there is no way of contacting them. Have requested a refund but don’t want a refund - want the food we ordered and had to wait and hour for.

Time kept changing. Over an hour late and freezing cold food which nobody ate. Even the man said driver mustve been cancelled its cold and complaining

EVERY SINGLE TIME I ORDER MCDONALDS THE DIPS/SAUCES ARE ALWAYS MISSING!!!!

Driver didn’t read notes and just left my food at the door instead of calling me. Food was left outside for 15 minutes.

Shout out to Connor and the guys working Saturday night just gone, a credit to the business. Thanks again

Missed lots of items and was all cold

Cold food and melted ice cream, absolutely shocking, why can’t McDonald’s and just eat get it right for once!!

Sitting in drive thru waiting for acknowledgment from the voice in the box, 2 people went through the right lane and still no voice. If it’s broken put a cone there and shut the lane. If it’s working, pull your finger out and serve the customers in order.

Very tight car park. Not a lot of places to park. Food was normal McDonald's . Quick food on the way to meet friends.

really really bad the coffee was all over the bag so no drink

Once again McDonald’s forgot my child’s orange juice for the 3 rd time I’m fed up of calling them everytime to be given a code for next time, doesn’t help my 5year old child who is having a meltdown down

food left on doorstep, knocked and left

again my daughters birthday party and not sent all food

Great McDonald's quick service and hot food