Mcdonald's Restaurants in Christchurch

NO NUGGETS,? WILL BE TAKING THIS FURTM

the 80% of time the orders are wrong or missing items

items were missing , chips were cold and soggy as was the chicken nuggets and burgers, collectables weren't in order either

Cured mine and my partners hangover. Wasn’t too greasy. Delivered quickly 🥳🥳

always get order wrong if driving through

Hot choclate was spilt everywhere with only half left in it and it was all cold

Forgot all my dips and the little Minecraft thingy ordered with meal and chicken nuggets not happy dammd refund

I did not get y Big Mac and 3 Big Mac meals were ordered, I got 3 chips and no 3rd Big Mac and waited over an hour for delivery. Also got no straws. How do I get my money back for my Big Mac?

The lady who delivered my food was lovely, so kind.

Delivery driver was fantastic, very polite and pleasant however McDonald’s seem to be slacking with making sure things get delivered, things not being delivered or McDonald’s not packing up right orders

Absolutely lovely place great food And kind staff just absolutely wonderful

The food was cold and some of my order was missing not happy about my order and food

Was a hard bit of chicken in one of the nuggets

I ordered at 11am didn't turn up till 2pm I tried cancelling the order wouldn't let me, and when the food did arrive it was stone cold and not edible, I'd like to claim my money back

Drinks were spilt everywhere. Chips were only a quarter full.

Nearly 2 hours late. Turned up cold. Didn't receive any update or reason why

Everything there, fresh, hot and fast, brilliant, thanks.

Says it all...looks like someone sat on it

food was just about average, and the delivery time multiplied every second.

Had a Big Mac and fries. Big Mac was cold/warm. What happened to a fresh hot burger???? 09/03/2025. Poor quality and the shrunk in size.

Why did you not add any of the sauces? The ones that come with the meal or the extras that I bought! Why do so many McDonald’s seem to have this problem?

Visited at 9:45 am on 5/3/25 Approached the counter to pay. There was a large lady standing in front of the counter wearing a clinical mask. She said “can I help you love”. I said I wanted to place an order. Her reply was you will have to pay and order at the machine. “We don’t take orders at the counter anymore”! With that I informed her that I wasn’t prepared to use the self order machine. And left. Pretty impossible to do that when you want to pay cash. I would suggest that she attends a customer focused training session. Awful attitude, and awful service. Such a shame, as generally being my local McDonalds. And staff are normally helpful and courteous.

Usually good food. Need to check your orders though. Chips are usually old

Driver went on tour of the town driving past/away me on a few occasions despite being literally 2 minutes from restaurant. When it finally arrived the mcflurrys and milkshake are missing. Ridiculous

Great food just missing the sauces!

restaurant gave courier wrong order so he had to go back to get ours, when we got the food it was cold

Food arrived stone cold. The lids had come off two of the drinks so when my husband picked up the bags, the drinks fell through all over the floor, carpet and wall I'm going to send you a bill for cleaning!

one item was delivered incorrectly

says delivered, yet I have no food 👌

Chips was cold and chicken in wraps was chewy and bacon was chewy

Gd McDonalds, the ice cream can be soft, hot drinks cold and items missing in the order. Small car park and difficult to park chargers

Delivery was good. No problems. Friendly Courier.

Drove back from London long day at 940pm my wife fancied a milk shake so said why don’t we pick up a couple of meals saves cooking. We get to the drive through… No vanilla milkshake. Ok no worries we’ll have strawberry and chocolate. Ordered 3 Big Mac meals and 12 nuggets (hadn’t eaten all day) - £31 Drove to window. Given milkshakes and bag of food. Drove home. WRONG ORDER!! We gave it some thought and decided it would be a waste of time and energy and we’re knackered …we’ll eat what we’ve been given. Well if that was your tea (whose ever order it was)…feck me I feel so sorry for you. I did my best to eat it, but god all mighty If that’s what people are eating on a regular basis then no wonder there is an increase in bowel cancer in younger people in the uk. Absolutely dire in every way. Cold limp fries The most disgusting burger I’ve ever eaten A chicken sandwich thing! The mayo so repugnant I challenge anyone to eat that muck. Dimwitted employees on zero hour basic rate pay complaining about wages. Well that’s why because you can’t perform a basic function. (Oh and the oik behind in the queue in his clapped out heap tooting his horn just added to the reason for NEVER EVER eat McDonalds food again)

Best drive through maccies around

great food, still hot didn't take long to come

Chips are always cold when I get a McDonald’s delivery.

no food arrived couldn't call the number back o ly tried once to call . says its delivered but no food was delivered. my daughter was very upset I won't be ordering from this app agian

delivery man was just really nice.

completely rubbish not the driver fault it was Mcdonald

Two of the 3 cokes were half empty and the food was cold ! 🤦🏻‍♂️

I ordered for 1pm and was late not impressed

wrong size burger was delivered.

Cold food hardly any chips in portions

The drinks spilt and the driver was disinterested and fortunately just eat just gave the credit. These things happen but the driver not caring was a frustration.

My drinks were missing and a few food items

Placing an order of nearly 50 Pounds only to recieve about 30% of the order , also cold and rock solid. Also paid for extras in our meals which were not added. When I called to explain the situation I got nothing but rude and unprofessional behaviour. They can not read and execute the orders properly, I wish them exactly the same , to order food and recieve less than half of their order and after to be told somebody will call them in 2 days. Tried to blame Just eat for this when clearly the reciept shows everything we ordered , the bags came sealed so clearly they didn't do their job properly. Just eat took the order and had the role to deliver it. MCDS didn't complete the order,they failed. We used to own restaurants, I worked with just eat for years in multiple countries and we always took responsibility promptly if it was needed never failed like this establishment. Trading standards complaint was made , as this establishment is not running under the right managers, they need more competent people , at the end of the day is a multi milion business. Absolutely disgraceful.

Will definitely be using again

Originally was nearest to ten pm and then was delivered closer to 11pm . All food cold. Not really happy

i set a deliver time for 7:25 and it arrived at 8

Can never go wrong with macdonald and this one has a big softplay inside

Decent food at a good price. Always check your order though because occasionally you get given the wrong food

Have waited over 20 minutes for my food yet was ready for collection according to the screens within two minutes for my food order. mgr was abusive saying she was on her own what do we expect and that she would refund me if not happy when it finally arrived and was disgusting service food was very cold when I got it. As a mgr of a multi retail unit I will now be using this of notto treat ourcustomers. Service was the worse ever experienced.

friendly service with delivery

Didn’t turn up in the end, waited two and a half hours and called the McDonald’s only for it not to turn up

I had a -£5.09 multi buy discount on my receipt that was not taken off the total payment so it should have been £5.09 cheaper Do I get a refund???

friendly courier, piping hot food

Food was fine however I was missing my mozzarella dippers which ruined my meal

Friendly and polite delivery driver with a cheerful smile to brighten up your day.

food is still warm, best part of my day :)

Food keeps taking nearly half an hour to be made, just for it to be made with everything i asked not to be in it.

Driver was a very positive man.

completely wrong order received. ordered for 4 people and received a small meal for 1. ridiculous

chips were cold and they didn't have salt on

Driver made me feel uncomfortable and afraid to order again

Didn’t get the order completely right, I ordered a grimace shake for my little sister and I got a coke instead.

Our selects chicken was like rubber inside

The food was horrible as usual so won’t be ordering again

The signature burgers have finally arrived at this branch! There are really decent burgers and my order was cooked very well. The place was clean and tidy. Service was quick and the food was both hot and fresh. This branch (as with most others) has touchscreens to place orders, or confirm orders placed in advance. Staff are always helpful and friendly (my wife spilled tea on the floor and herself - the staff made sure she was ok, cleaned up rapidly and gave her a replacement tea). A great branch of McDonald's.

Stopped here for some bacon rolls on Christmas Eve for a few people at work for Christmas. They were good the only problem is with this place is that it's all self service only and you get asked to leave a tip for taking your own order does this mean they will send it to me as some sort of cash back ?? If these places want to be a 100% self service they should NOT be asking for tips as they have already put prices up. Thank you.

Food was stone cold was sat waiting for ages to get picked up and forgot my share box cheese bits

food was cold and missing barbecue sauce. I had an upset step daughter

Cold and all thrown apart was horrible

bit colder than usual and they always forget the straws

My food was cold and my drinks where spilt.

Took over an hour for food to be delivered, the rider also did a other delivery on the way by the time the food go to us it was stone cold. Waste of time and money, Will not be ordering again

my delivery driver was excellent

Took hours, food is stone cold and nasty, all the ice in the drinks have melted because it’s been sat around for ages, over an hour is the amount of time the order was ‘preparing’ for. Drinks watery and half spilt, straws soaked.

Food was late and when it arrive it was cold. No sauces. Put it straight in the bin, waste of £33!!!

Food was cold and items missing. Large chips were more like small chips very disappointing

Food was cold drinks were half full as had been spilt

Late and only half order arrived - tried to call restaurant to fix issue but didn’t answer so have half family with no food. Extremely poor

Ordered at 5pm arrived cold at 6.40pm only half a beef patty in the burger, very upset children

Waited in the drive thru for 15 minutes only for the server to concentrate on one question. Parked up, walked in and had a simple order of two cheeseburgers. Another 15 minutes and some giggling spotty youth passed me my food. Lame

Very tidy restaurant. Has a good family atmosphere, felt quite relaxed. Food came quickly and was as expected. All in all a good visit.

I had to wait 2 hours for my food when I was hungry it took them 2 hours to deliver it’s outrageous

did not have straws in the bag for the drinks

No straws again but McDonalds fault.

The delivery time kept moving amd getting longer and longer The food was cold, the fries were rubbery. The milkshakes had melted and were tasteless.

was meant to arrive at 17.05pm turned up at 17:45. was given completely the wrong order

I wait more that 1:30h for my food

Ordered the mcmuffin duo deal and got 3 mcmuffins, will have to save one for later as am stuffed 🤣

the quality is good, but it was a bit on the cold side

I ordered to the wrong address, he said he would deliver to new address and didn’t. Now the phone is disconnected

Friendly courier, on time. Once again staff are not putting drinks lids on securely, lost third of my drink, this is second time with spilt drink and soggy bag. The salad is dried up good and proper, un edible. very disappointed.

good kept getting delayed was a hour past when it said it would be here and was cold

chips cold, chicken nuggets cold, burger cold... Meal really not worth the 1hour wait.

McDonald’s incorrectly prepared my food as they so often do. Gave me a plain Mccrispy wjwn I wanted cheese & sauce. Delivery driver good and early. Just eat refunded me so happy with them too.

Ordered at 18:10 food didn’t turn up until 19:45 it was freezing cold not acceptable

Food was stone cold and soggy !! Awful

The lids were not on properly for the drinks, so we lost a third of the drink in both large cokes. Driver was friendly.