Based on 2.804 opinions finded in 2 websites
Based on 2.804 opinions finded in 2 websites
Nº 1450 in 2913 in Edinburgh, City of
Nº 19 of 23 Mediterranean in Edinburgh, City of
Opinions
top class thoroughly enjoyed :)
Hamish . 2024-11-01
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the order was marked delivered but no delivery was made. the driver never rang the doorbell or called.
Avraam . 2024-10-25
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Food was delicious. Hot when it arrived. Chips and cheese were amazing
Erin . 2024-10-17
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really nice pizza even nicer for breakfast
Rachael . 2024-10-06
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always the best food and super quick!
Ryan . 2024-10-03
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Very tasty food. Nicely wrapped to keep heat in and very tasty. Thankyou. 🙂
Gary . 2024-09-06
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Great food - the wraps are incredible
Rhiannon . 2024-09-03
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I listed restaurants by customer satisfaction and this place came higher than most but I'm disappointed in the quality. The shawarma wrap didn't taste fresh and I found some turquoise cardboard mixed into my meat/salad and the pizza tasted very greasy. I wouldn't recommend and won't be going back again.
Paul . 2024-08-10
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It never arrived. The restaurant said they left it outside and it wasn’t there. Very unhappy.
Mindy . 2024-06-08
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Food arrived hot and was great. Usually buy from here when passing the shop, and you can't beat that, but this was pretty close. Thanks very much! :-)
Mat . 2024-04-27
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Great tasty food and fast delivery. Thanks so much 😊⭐️
Elizabeth . 2024-04-25
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Bought in base for a pizza takeaway. Rotten
John . 2024-03-02
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very fast delivery, nice food - good portions
Claire . 2024-01-26
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They never delivered my order and refused to answer phone STAY AWAY from these COWARDS
User . 2023-12-16
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Great food, fab service, fast delivery time
Rachel . 2023-12-12
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Food was cold as watched delivery man walk up and down the street for 10 minutes
Liza . 2023-11-08
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Food was freezing cold and took over an hour to arrive
Sean . 2023-11-08
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My food never showed up. Was emailed saying the driver couldn't find me, but I've been sitting in the lobby of the hotel for over an hour. No calls, no texts, no driver came into the lobby. The restaurant is now closed, so I can't even get a replacement. I'd like a refund, please
Chris . 2023-11-04
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Absolutely amazing! Thank you guys!!!
Alex . 2023-10-26
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I order burgers and that was just break and chicken That was not even a complete burger
Ajmal . 2023-10-24
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The pizza was absolutely on point. Thank you so much
Mehedi . 2023-09-03
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Absolutely amazing! Thanks you so so much!!! See you soon Ps. Midium spicy souse would be amazing
Alex . 2023-08-13
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The food came very quickly but I asked for no salad on my wrap and it came with salad or it would be 5 stars
Cai . 2023-08-03
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The wrap and the wedges i ordered was not the way they are normally i order frm them regular the wedges £4.80 was over fryed into crisps asked for salad on side was bits of lettuce called restaurant 3times no answer defo not ordering again AVOID
Mohammed . 2023-07-22
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Chips cold as in with lettuce. Lettuce wilted as underneath hot food. The kofte was nice and chilli sauce just the best. But they need to separate the salad from the hot food in the foil tray.
Ronald . 2023-07-05
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Right meals but bad execution. When my partner that never uses spices commented after the first bit that the meat is tasteless, I was alarmed. Second type of kebab was slightly better with taste but far from expectation. The food was also delivered cold.
Enrique . 2023-07-03
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Cheese was tasteless and rubbery didn’t put curry sauce as asked in the additional comments. Only nice thing was the wrap everything else cold and disgusting
Jodie . 2023-06-14
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Amazing donner wrap. First time I've had it delivered and it was still piping hot..
Nickie . 2023-06-10
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Visiting Edinburgh, found on net, was good experience.
Majid . 2023-06-07
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The pizza we ordered was alright in quality but unfortunately was very cold and barely edible. It must have been prepared very early and delivery was postponed.
Ahmed . 2023-05-14
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Order a kebeb, recieve a wrap. Ordered a chicken kebab and got diced up mystery meat!! Different types of chicken??!! I wouldnt have thought so....
kenneth . 2023-05-13
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Was looking forward to a nice donner wrap and chips ... utter disappointment! Chips undercooked and cold, Donner meat wasn't cooked properly. Some of it was very light in comparison to any other Donner meat I've tried!! Garlic mayo had a weird taste and the 'salad' ( lettace only ) was limp ... AVOID THIS PLACE! 🤢
Megan . 2023-04-21
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Burnt pizza, called and owner shouted at me on the phone, then disconnected phone. Extremely rude don’t order from here
Scotty . 2023-04-19
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I never received my food! I need a refund?
Niall . 2023-04-15
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Very very nice food. I loved it and everything was cooked to perfection. The shawarma was so nice and moist and the chips were so crispy. The bread and salad were also so good too. Best shawarma in town, will definitely be ordering again.
Sidra . 2023-04-12
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Very nice food. First time trying it and the kids were happy so life is easy, thanks!
Taelor . 2023-03-30
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Very nice food all fresh Very quick delivery
Adam . 2023-03-28
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The food was horrible spicy chicken pizza way too hot burnt all of our mouths garlic sauce tasted old and off the chicken wrap the chicken was grey and tasted gone of definitely wasn’t freshly cooked such a disappointment this food was inedible !!
Nandi . 2023-03-19
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Food was lovely and quick delivery thank you 😊
Dan . 2023-03-03
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Nice pizza and the delivery driver went above to find us which was much appreciated. I would definitely recommend them
Paul . 2023-02-28
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Not only was the food late, it was cold. But it was for kids so I had to shove it in the oven and make do.
User . 2023-02-20
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Amazing food and delivery time bang on thanks again for the amazing food
Natasha . 2023-02-19
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This is the one and only take-away I've used many times that has never given me any trouble with the deliveries.
Juan . 2023-02-08
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Best kebab in Edinburgh. Never disappoints
Janusz . 2023-02-05
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Usually order from here it has been fine every time however the food was very cold today
Roseanna . 2023-01-28
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All good except for the chips. Tasted like the oil hadn’t been changed in a very long time. I threw them out.
Emma . 2023-01-22
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First time ordering and was pleasantly surprised, will definitely be ordering again next time I'm in Edinburgh.
Paul . 2023-01-19
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Never showed up in the first place, apparently delivered to the wrong apartment in a different building altogether but there is no way of getting in unless you have a key or someone answers and apparently no one answered the door but yet they got in? and paid nearly £40 for food I did not receive and anytime I rang the store the person hung up the phone safe to say ruined my trip
Chelsea . 2022-12-29
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Consistency is everything. This is place is always good
Phil . 2022-12-28
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not a lot of toping in the pizza, but the delivery was fast.
Moises . 2022-12-27
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The reviews put me off a bit but still went ahead and tried and it did not disappoint! Absolutely beautiful and arrives hot and fresh. Will definitely order from again.
Hayley . 2022-12-21
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food has been with driver for over 40 minutes now and they have set my order to delivered without actually delivering the food so now i have no estimation on how long it will be
Cameron . 2022-12-13
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Wrong food paid nearly £20 for a 9” garlic bread?
beth . 2022-12-11
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Actual good quality food! More effort than a lot of other places. The wraps are great!
Elizabeth . 2022-12-06
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Amazing delivery time, I got a capriciosa pizza and chips delivered to me 30 minutes after ordering. Great timing and high quality food, definitely would order again
Andrei . 2022-12-05
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Lovely deluxe veggie pizza delivered early
Judith . 2022-11-28
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Driver left food outside in the rain, said he tried phoning. Buzzer number was in black and white still failed to press it. Food was inedible as it was cold. I’m glad it was, food quality was poor regardless, 2nd hand takeaway
Johnathan . 2022-11-18
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Your gadgie delivering the food was polite and pleasant order from yous again soon
Scott . 2022-11-10
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Pizza was hard stone cold when it arrived. The restaurant should treat late orders as they do with earlier orders.
Waleed . 2022-11-09
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Excellent food. The chicken shawarma was stuffed full with filling. A hearty meal. A real favourite of ours.
Karen . 2022-11-04
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Garlic bread and falafel wrap were cold and wrap had way too much sauce on it
Devon . 2022-10-14
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Been ordering mixed wraps from Palmyra for over 10 years, consistent amazing quality and quick delivery!! Never change! Maybe change delivery which is now quite expensive. Will order again for sure
Matt . 2022-10-02
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Utterly terrible doner pizza, basically a cheese pizza with Luke warm doner meat thrown on top. Wrap was ok. Pity as have used in the past but the quality has went way downhill
graham . 2022-09-18
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So I know I ordered late but I didn't expect 15 quid dish to be both cremated and cold and for 1 of 3 scant skewers to be soggy veg.
Elaine . 2022-09-17
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Wtaf! Ordered pizza with chicken, mushroom &! Pinnnaole
Louise . 2022-09-11
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Brilliant as always! Best falafel wrap in Edinburgh. Came so quickly as always and fastest delivery service we use. Why we always return. Only suggestion would be for more side options but would only mean we had this more often.
Audrey . 2022-09-02
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food quality was very very poor. Cheese on my fries was all burnt and cold, the donner tasted horrific, the texture was like it was rubber. Wrap was soggy and disgusting. Very disappointed. Never ordering again!
H . 2022-08-25
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Worst pizza I’ve ever had 🤢 S H I T E
Morna . 2022-08-13
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Delicious kebab platter, will definitely order again!
Steven . 2022-07-20
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I ordered sausage pizza but Pepperoni was delivered
Thomas . 2022-07-17
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Wedges were not edible due to them being so saturated with oil! Pizza was also extremely cold. Would not recommend this place!
Dilbaag . 2022-07-07
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I know was a distance to deliver but pizza should be more hot it was just a little warm it was needed to worm up in oven.
lukasz . 2022-07-05
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Although thr food was lovely, bit dry because there was no yougurt sauce on it? The wrap was all loose an falling apart
Anonymous . 2022-06-06
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The worst service rude ! Ended up not having the food due to their incompetence . Please AVOID AVOID AVOID
Tracy . 2022-06-04
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Food was cold and I’ve had better from here
Amanda . 2022-05-27
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High quality tasty food delivered quickly
Wendy . 2022-05-22
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Great pizza. Nice delivery guy.
Nate . 2022-05-10
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The food was delicious and fresh , cooked perfectly, really enjoyed
abbie . 2022-04-26
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Enjoyed the spicy pizza, the lamb on the kofta kebab wrap was tough.
Leandra . 2022-04-12
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Excellent service. Hardworking guys. Excellent food. Popping by to leave them an extra tip. They’re that good
Ruaridh . 2022-03-29
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Loved the pizza! Earlier delivery than promised! Outstanding service!!
Charles . 2022-03-26
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The pizza was not a delux it was normal and cold, i called up to address the situation i was told to call back the next day as the manger was not there i calledthe next day sevral times there was no answer at first then some one picked up the phone and left it so it would engaged tone and i called the next day still no answer
Anonymous . 2022-03-24
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I never got my order as shop was shut when I went to collect, had to order a delivery for when I got home, don't know why it says I collected when I never even got it
Stephen . 2022-03-20
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Not properly cooked and food was cold wasted money
Saleha . 2022-03-03
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The pixza was cooked perfect snd not soggy in the middle, the portions could have been cut more accurately
Anonymous . 2022-02-28
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To me it was undercooked, pizza base still cold and guey. Cheese burnt. Spewwwed it all back out. Uncooked pizza.
Scott . 2022-02-24
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As always this restaurant service is always brilliant I understand sometimes you are really busy and especially with the wheather today as well thank you for such excellent service
Alan . 2022-02-23
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Great food, on time and arrive hot! Falafel is great and donner wrap is too!!
Adam . 2022-02-20
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We've really enjoyed the pizzas here but tonight they arrived cold. The driver carried them to us without the thermal bag. The delivery time was as stated and they arrived within a reasonable timescale. We had to reheat them both which unfortunately affected their quality. Disappointed as they are usually the best pizzas.
Anne . 2022-02-11
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Didn’t even receive my order 🤬😡😡
Rachel . 2022-01-30
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pizza tasted weird after i requested some extra cheese for no sauce and this was the last straw with a pizza place i've used for at least 10 years
Peter . 2022-01-29
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The food was average and I had found smoll peace of wood steak in my wrap.
If . 2022-01-20
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It was how i asked for it thumbs ip this time
Anonymous . 2022-01-14
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As always brilliant service from restaurant and drivers
Alan . 2022-01-14
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The hummus & falafel kebab was soooo good! Also came super fast and early
Finley . 2022-01-07
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Ordered a donor meat pizza. Usually this consists of the donor meat being covered in cheese then cooked, however I got a cheese pizza with cold rubbery donor meat just papped on top. £14 what a waste.
Dana . 2021-12-19
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Fab as always! Please try the falafel hummus wrap. My carnivore parter enjoyed it over his chicken wrap and he said that was tasty. Fab chilli sauce here also and friendly service.
Audrey . 2021-12-18
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Food arrived super fast, was pretty good, and the resturaunt was open super late, great before nightshifts. Brilliant A+ !!
Toby . 2021-12-17
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Food arrived cold, and had to reheat the pizza in the oven. Chips ice cold so had to bin.
Nasma . 2021-12-17
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Very good. Very good pizza. Very good everything. Recommended
Michal . 2021-12-16
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2014 Opinions
Hanams was one of my favourite restaurants in Edinburgh so I was excited to go back. I assumed it was going to be the same as the menu hadn’t changed much. It appears to be run by different people now who aren’t from the Middle East. The food is nowhere near the levels it used to be. The lamb was overcooked and the chicken didn’t have the authentic clay oven charring. It was almost like it had been cooked in an air fryer or oven so seriously lacked flavour and not what I was looking forward to. We ordered prawns for main which arrived with no bread and a small amount of salad. Not really what you expect for a main meal, especially given it was about £20. The Halloumi fries were quite nice but nowhere near as good as they used to be. The place was empty on a Friday night which I think tells you this place has went downhill as it used to be difficult to get a table at the weekends. Despite being empty we had to go up and ask for the bill as the service was poor and the staff weren’t very attentive. I’m afraid I won’t be going back, which is a shame as I used to love this place.
26 Opinions
Met a family member for a coffee and a chat. After paying was surprised to see I'd charged for a 'tip', a 'service charge' whatever., but I'd paid before receiving what if ordered. Good customer service should be 2nd nature and not because the staff member has been paid extra to do so, up front! If the customer thinks it's been a good experience & feels the staff member deserves a tip then that would be at the customers discretion. I get it, it's not a well paid job so tips help a lot. However if the staff you have are the type you really want to be the face of your brand then they should make every customer feel special, Happy customers breed happy reviews online, to friends, workmates, tourists etc and help you grow your business with positivity. The coffee and everything else about the visit was great so don't take above as a criticism, it's merely an opinion. Money is tight all round so paying extra without prior knowledge can have a knock-on effect.
1888 Opinions
993 Opinions
Fabulous service. Struggled to get a restaurant and they were so accommodating and looked after us, even ordering a taxi. Food absolutely delicious and fresh. If you get a chance, go. You won't be disappointed.