Palmers Garden Centre restaurant in South Somerset

Extremely clean friendly and a great place to eat. Food is great reasonably priced for the meals served great customer service from Ben & Ellie always a pleasure to go there clean airy and if the place is too hot extremely good with the air conditioning it is a pleasure to come to the cafe great meeting place friendly atmosphere and great service what more can be said try it don’t think anybody can be disappointed.

I go to Palmers restaurant every day with my buddy Mike, yesterday I had visitors from Stratford on Avon ex army mate and his wife, I brought them to Palmers for breakfast, ( which atm is half price ) anyway, after breakfast they just happened to mention that they thought the restaurant was bright, clean and cheery, and remarked how friendly the staff were, as they greeted me and them as we came in. The owners are often here and take time to speak to the customers, the manager Ben and his supervisor Ellie lead their team from the front, making a visit here a very enjoyable experience.

Very good value for money service excellent fast delivery for food nothing is too much trouble thank you for the service which is always 2nd to none would recommend to friends great atmosphere.

I can’t understand the poor reviews at all! I visit every week and have always found the service and refreshments are first class.. A lovely, clean and spacious restaurant.. and a very warm welcome from all the staff who are so helpful ….and the food is delicious.

We went to Palmers a couple of days ago for various garden equipment and while we were there decided to have a coffee. Big mistake. We decided to sit outside as it was very warm inside. I told the very pleasant blonde lady at the till and she said it would be brought out to us. We decided to go in after about 10 minutes as no coffee yet and a bit windy. I told the staff at the counter and gave them our new table number. Our tray with our printed order was on the counter so I assumed it wouldn't be too long. Another mistake. After another wait I went back to the counter and asked whether the order would be long to which the reply was 'what did you order'?! It seemed our order has disappeared. I asked politely if we could have the two Americanos we had ordered about 20 minutes ago. The pleasant blonde lady said she would do them straightaway, which she duly did but then they were delivered by a very surly young lady with glasses and long dark hair in a ponytail, who slammed them down on the table and flounced off before we could even say thank you!! and we were the ones whose order had been mislaid twice!! So unbelievably rude. My coffee also was lukewarm and at the price charged £3.00 for an Americano I really would have expected more than a coffee from a push button machine. Such a bad experience needless to say I won't be returning!

Well well well.. what a terrible disappointment. My family and I endured a venture into the garden centre and looked at what the place had to offer… other than some overpriced book marks and dead plants there’s not much. We walked on through to the “cafe” to quench our thirsts and stop the rumble in our tummy’s. I was not expecting to have to remortgage my house based on the extortionate prices!! FROM £10 for a scummy panini with lack of choice for fillings. Judging by the other plates of the folks sat in the dining area it was poor portion sizes. Perhaps they think they are feeding plants rather than people? We were greeted by staff member who resembled the stature of a bulldog… miserable looking and barking to the customers. Safe to say we shall not be returning to this establishment.

The pictures on the website of the food do not come close to what it's actually like when your eating at palmers. the full breakfast for example with 3 sausages and 3 eggs this is such a false description the food is cold burnt and nothing like the advert one egg and one burnt sausage is a better description and the prices are so bad for the quality and quantity you actually get. there is a mixture of friendly and unfriendly staff too. and the female owner is just shocking how she approaches her customers this place used to be ok many years back but now its disgraceful in so many ways major improvement needed and also toilets and eating area are filthy

Me and my Husband came here for lunch and we were not impressed at all. the food is very expensive and not good quality at all cold snacks are ridiculous prices you can go to gregg's and get double the amount of food than what you can here. a sandwich for example you don't get much change from £10 awful and it's not even nice food either.

Palmers has badly gone down hill, popped in for lunch. Had an overpriced cheese sandwich dry and tastless, no garnish just a couple of crisps on the plate - all for the extortionate price of £7!! I would avoid this place and buy yourself a supermarket meal deal or a Gregg's baguette - better value.

Came in a few months back with a friend and was very disappointed but decided to give it a second chance as friends recommended it had improved. We came in Friday and were greeted with a smile this time and happy staff. We ordered our food and were served promptly. We had a lovely time and I must add the cafe and garden centre looked lovely and Christmassy.

Absolutely dreadful. The worst carvery we ve ever had. They serve you at your table, so you can't actually see the food, so you can't really call it a carvery. The lamb was not carved off a joint but definitely prepacked, the food was cold. I gad one half and 2 tiny hits of potato tgat didn't even make a whole one, they were very crispy on the outside and stone cold in tge middle as if the had been reheated. Yes there was cauliflower cheese, 1 florets and lots of thin watery sauce. The whole plate was swamped in a mountain of peas and swimming in gravy. My mum was too embarrassed to say anything. So bad for almost £16!!

Absolutely amazing fish and chips. We always pop in when we are on our way back from Devon and they never disappoint😊

Just poor!! Rang before arriving to check that they were open (around 2 on a Sunday), was assured all ok, turned up less that 5 minutes later to really poor service, attitude from the manager and a kitchen closed, what was available was poor quality and extortionate price!

Went for a ploughman’s, used to be so good, size of it had literally halved and the price of £12 extortionate. Used to be able to get ham and cheese for £8.95. I hardly had stated it, went to put the ham in my mouth and it stank, it was off. I was literally retching!!! My friend smelt it and said the same! Called over the staff and was told I could have another meal with fresh ham!!!! That’s what I wanted in the first place!!!! I said I felt sick and couldn’t eat anything else. They offered me half the price back, I said no as I had hardly touched it. Eventually I was given a full refund. It appears that Palmers have lost what they had, I would rather pay a bit more and go to The Trough. Will never eat here again.

Attending the restaurant at 2:30 whilst they were still open. They had sold out of all food and told me they could only do sandwich and chips. These are items they sell gluten free. Upon ordering the gluten free items, I asked them if they use separate butter between the sandwiches and if the chips are cooked separately. They informed me that they cook the gluten free chips with breaded products therefore making the chips not gluten free. They also use the same butter which is used in normal sandwich’s in the non gluten free ones. The food is therefore not gluten free. I have reported this outfit to environmental health. The quality of gluten free sandwiches matches yeovil hospital.

A group of 15 people from The Royal Osteoporosis Society met on Friday 15/9/2023 for an informal chat over refreshments. Special thanks to Deb who was on the door and directed people to where we were sitting. We are very grateful to you, and the other staff, who all helped make it a pleasant experience. We'll be back again soon. Thank you on behalf of us all. Irene. ⚘️ 👍👌😀

I bought a galvanised watering can from here about a year ago and within a few months it starting to rust through at the bottom. I took it back (with a receipt) on Wednesday expecting a refund or credit note. By this time there was a large hole in the bottom of the watering can but I was told that it wasn't possible to refund me unless I spoke to the supplier who would authorise the refund. The lady dealing with this was supposedly a supervisor and was extremely rude. I asked why she couldn't authorise the refund and was told that they do not do this. She very reluctantly gave me the number to call of said supplier and expected ME to make the call - by which time steam was coming out of my ears! My husband, who was waiting in the car, was horrified and agreed that it shouldn't be up to the customer to do this. The day was saved by a much more polite salesperson who made the call when we went back in. I finally got my refund. I cannot believe that that this is the company policy and I'm still fuming about how rudely I was treated. We have been to Palmers and used the cafe a couple of times, and I'm afraid that the service and food were also dreadful. We will definitely not be returning there.

Came for lunch whilst getting the car washed. Settled for a coffee as refuse to pay the prices which have been ramped up considerably. Food has gone downhill too since price increases. A shame.

Absolute rip off, prices were extortionate before they ramped them up again, you’d pay less for a much better meal in a nice pub.

My son thoroughly enjoyed his full English breakfast, although it would be good if they started giving you the complimentary marmalade/jam mini pots. I had scrambled eggs with smoked salmon, which was also very nicely.

The restaurant used to be a favourite for our family and a regular one for Sunday lunch . What has happened to this place ? For Sunday lunch is more expensive than several local pubs about £3-4 more expensive and the quality is nothing like it used to be here. The portions sizes have shrunk and don’t ask for a substitute veg if you don’t like one of them , you’ll be told no we don’t replace a veg it comes as it comes . Plus you no longer get cauliflower cheese with every roast it seems only with beef now . Not worth the money .

Genuinely the worst sandwich I've ever had. How you mess up a cheese sandwich is beyond me, but the cheese was dry pregrated packet- tasting stuff and the butter was just mouthfuls of grease. Asked for a refund but was refused as I'd eaten half. Tried to force it down as we had a long car journeyaheadof us, but honestly, it made me feel sick. Do not recommend.

A pleasant enough setting with waiter service and a good seating area. But.... The coffee was warm as it's served from a machine, so no good asking for extra hot. The cappuccino I ordered was missing at least an inch from the top and had a bitter taste. I ordered granary toast. Nice but packets of marmalade and butter are such a lazy gesture. I did mention to the waiter regarding the coffee. He offered to get me a replacement or some hot milk. I politely declined. A few negatives, hence the score. The rest of the trip was spent wandering the garden centre itself. No disappointment there :-)

Don't buy their cakes Nearly £6 for a small fruit cake (4 slices) meant yo be spicy also. The fruit consisted of one cherry and no spice to taste. It was also as dry as a builders brick. Avoid .....

Awful ! Treated our mum to a Sunday lunch. Food cold. Large lumps of gristle in the lamb. Overpriced - £15.99 for a plate of canteen level food. You can't even choose what you want to land on the plate ...Feels like a conveyor belt...

Just too late for lunch, which was not a problem, however it seemed to be 'grumpy staff day' My husband had soup, said it was ok, I had a burnt teacake, and I do mean burnt , plus 2 hot drinks. Worried about complaining because...

Met a friend here for lunch, never been before so thought we would try somewhere new. We queued up to make our order and first thing we came across were the ‘homemade’ cheesecakes personally my child could make a nicer looking dessert than them, they...

I go here with my dad for breakfast and the food is really good. The staff there are so friendly and

We enjoy to go to here for breakfast and sometimes lunch food is always up to a great standard and service is prompt. Staff are very friendly and always helpful

We visit palmers cafe on a regular basis, my grandad loves coming here, all the staff are so friendly and nothing is to much trouble, the food is well presented and always tastes lovely. I can’t recommend highly enough.

Always a welcoming Hello, food is always hot and fresh, no long waits and good selection and great caked too

I visit Palmers restaurant most weeks whilst I get my car cleaned. Always have great food and good portions. Staff are happy to help and very friendly

We went to the cafe to kill some time and we were hungry, just wanted somewhere local to grab a cuppa and a bite to eat. Well what an appalling experience we had. Firstly we were shocked at the prices however we were hungry and...

Very quick service, the rest was not so good. No torpedo rolls as sold out, so I was offered sliced bread instead. My sandwich arrived Tuna/Mayo. A kind of mushy filling between two slices of bread £6.50. My wife ordered the soup and crusty bread....

Best in Yeovil without a doubt .I don’t understand miserable people complaining you can choose veg if you want and also get extra well done palmers

Came in for a carvery, which they state is the best around, and it was awful. They serve your food, you don’t get to choose what you would like. Two vegetables, potatoes cold, meat barely warm and the worst attitude from the staff. Would never...

5 cream teas all presented on one cake stand before all guests had arrived. No cream cakes only 2 plates of Danish pastries which chef had just taken out of oven. Cheese sandwiches had large chunks of cheese not well presented. Told to get our...

Not the usual standard ordered four meals one was shepherds pie small portion loads of peas and carrots floating in gravy no other veg. Burger and chips to expensive other meals small portions. Restaurant not busy for a Saturday loads of spare tables available, usually...

They have increased their prices considerably and it certainly isn’t justified by the quality of their food or service. We have been visiting for years to meet family, over this time we have seen the prices increase, portion size reduce and tea and coffee being...

Sunday Lunch Have been regulars for years! Husband recently very unwell, thought a nice trip out might cheer him. They have a carvery buffet server: Asked for staff to put gravy in little jug and serve with dinner, explained husband is on low fat diet....

We visited today, Sunday at midday. I asked for something vegan to eat - there was nothing. I asked them for a jacket potato, the go-to food when nothing else is available; no filling, not even any sunflower spread…apparently no one asked for it so...

The restaurant is pleasant, and the staff are friendly. I was planning to have a full English breakfast, but I felt this was overpriced so opted for a bacon omelette instead. In appearance, this was slightly unappetising, but fortunately tasted better than it look. The...

Food arrived, roast beef covered in gravy. Why not put gravy in individual jugs. Roast meat potatoes and veg not impressive . Will not visit again.

We called in for a quick breakfast. Opted for just bacon bap and a sausage one rather than a full on fry up. £5 each. It was fine. In fact the floury roll was nicer than the filling. But their system seemed a bit odd....

Awful.. I will never eat a carvery there again.. A pot plate of food, masquerading as an expensive carvery... Thought I'd give it a second chance from my last visit last September... Again where do I begin.. Ordered a Pork and a Beef carvery.. no...

Quite busy on arrival at about 1.15 pm. Received a friendly welcome from counter staff. Ordered a lamb hotpot and a cauliflower cheese. We went to chosen table. 5 minutes later our meals were delivered by a smiley and friendly waitress. Hotpot was ample and...

Food was fine not as good as i remember though especially for the price charged.. Main issue was no outdoor seating that was wheelchair friendly and the cafe tables near the window were wobbly and the surfaces weren't flat more bulbous!! So very difficult to...

I took my mum to Palmers garden centre. We went up for a coffee and a catchup, I ordered a Macchiato which was tiny, we asked for additional milk to buff it out a little bit which they refused with an attitude. Will not go...

You used to get the best breakfast in yeovil now it is the worst black pudding is thin they should use sliced bread for the fried bread not the crust can't cook an egg with a runny yolk for the money it's poor value

Have just been to palmers and ordered a cup of tea and a cold sandwich which took 40 mins. This was only after I chased up my order as well as I noticed that a table that had arrived and ordered some time after me...

I love Palmer's paninis. I can recommend the cheese and red onion marmalade. Lovely side salad too. Super.

I live locally and visit the garden centre Resturant quite often, just recently however, the quality of the food has not been up to its usual standards. I think the problem is there is too much choice on the menu and in particular on a...

Just had the carvery, with 2 drinks.. Costing £30.. A little expensive given the meal. Frozen stuffing ball, hard as nails and only one on one plate.. The other plate none.. Frozen cheap Yorkshire pudding.. I would expect an establishment like this to make their...

Loved coming here as a child but seems to have lost it's touch. Tables seem to always be dirty and the staff can be quite rude depending on who is working. The quality of food is not so good and I feel uncomfortable eating here....

Used to really enjoy coming here. However in recent months it has really gone down hill. The food is using the cheapest of cheap ingredients which isn't reflected in the prices, very expensive. Bread used for toast is on par with supermarket value. They used...

Call in for a quick breakfast and had a mini breakfast and full doesn't tell you what you get it was cold when it got to us no one came and asked if all was OK never saw any waitresses my hubby doesn't like tomatoes...

This morning we wasted £12 on a trip to Palmers cafe. The girl serving was so incredibly rude. I asked for gluten free toast. She said they didn't do it, so I politely asked her to ask someone in kitchen to check (having previously had...

Today the 30/7 we visited Palmer's restaurant to have a lunch time meal. We arrived at 12.30 pm & placed our order , by 1 o clock we still hadn't received our order so I went to enquire what was wrong, after investigating I was...

My partner and I visited today for a treat. A mid morning breakfast. Staff upon arrival were all very happy and helpful. As we sat we noticed a customer looking concerned at her food, she asked the waiting staff to come over. Her food was...

Yesterday we visited for a late breakfast & early lunch. Placed order for both meals at the same time. Breakfast arrived quite quick and was as good as usual. 30mins later still waiting for my roast dinner. Husband went to find out what had happened....

Popped into the restaurant for a quick snack. Ordered a sandwich and chips to share plus drinks. When ordering you are no longer offered a receipt which is not good for everyone. We like to keep an eye on our bank account. The chips and...

Been twice in the last couple of weeks for tea and cakes. The service has gone down hill. Tea and coffee arrived in saucers had to go and get sugar, not asked if we wanted any. Asked the staff if a cake had nuts in,...

When tin for a midi breakfast today which includes black pudding and a hash brown..When it was delivered I questioned why there was no black pudding? The waitress came back and informed me that they had run out yesterday! Then I noticed that instead of...

Dissapointing breakfast .. greasy sausages .bacon was half size and overone fried bread oozing fat. slow service .apparrent head of house .. used to be so good

Use to be a great venue for lunch. It has gone down hill quality of food poor, service poor, Managers response poor. Having to pay for extra hot water. Enough said. Not recommend

Just had breakfast at Palmer's. Bitterly disappointed with quality and service. There were two tables of four in our party, and nobody except one of us walked out of there happy. Firstly, there was no social distancing between tables, so i was practically back to...

Ordered 2 eggs 2 bacon and beans and toast. Well the beans were doing the breast stroke in the grease!never seen so much grease on a breakfast. Complained and was told we don't do refunds! What I paid good money for something and didn't get...

Tiny portions at extortionate prices for what they were. - We ordered two Jacket Potatoes -one Tuna -one Cheese. They should be ashamed at the quality and portion sizes (children's sized meal) Salad looked just like it had been tipped out of a bag and...

£10 for two kids meals which had a grand total of four chicken nuggets and six chips (no exaggeration) asked the waiter if they could have a few more chips and was told 'I know its not much but they're very strict on amounts' ....

We went into the restaurant and ordered lunch. Asked for a glass of tap water and this was refused. I asked the reason for this and was told that it came from the manager.When our meal arrived I asked the waiter if the restaurant was licensed to sell alcohol. He said that it was.. We pointed out that we thought it is a legal obligation to supply free tap water where an establishment is licensed to sell alcohol. His response was unhelpful and made little attempt to deal with our query and walked away. We were very disappointed and felt that it would be more environmentally friendly to at least offer tap water than to only sell bottled water that may have come in PLASTIC.

Service was quick & the bacon roll of good quality. I was surprised however by the number of customers of all ages, walking around without wearing masks. Given that it was quite busy & the restaurant doesn’t appear to have a clear strategy in terms of entrance & exit, it left me feeling more than a little uncomfortable.

Seems to have gone down hill lately. Paid what seems alot of money for three very plain sandwiches with a few crisps on the side.. not up to usual standards.. Will give it a miss for a few months which is a shame as it is a regular eating and shopping place for us.

Upon ordering a 'White Chocolate Chip Cookie' you'd normally expect an enjoyable (sometimes soft) cookie that you could break into pieces and enjoy. Not the one my partner got today however, which required a hammer to break it up and was crispier than an overbaked crisp. When she questioned a member of staff (presuming supervisor or manager) on this and asked if she could swap for an alternative, she was met with a very abrupt 'what's wrong with it' and 'thats how it should be. You can buy something else if you like?'Ok, if the cookie is meant to be very overbaked, i'm sure some people enjoy testing their jaw strength on breaking through it, fair enough, but the way she was spoken to by the member of staff was unacceptable, and has put our group of 5 off visiting again. It was also overheard in amongst the staff talking and wondering what was our problem 'she wanted a soft cookie'. If you're going to talk about your customers, do it out of ear shot! Shame really, as this was our first visit, and my Coffee & Walnut cake wasn't bad really.

Had a rocky road cake, when i tried it, it was burned then when i tried to pick it up it crumbled apart and to my amazement the was a peice of onion in it! AVOID THIS PLACE IF YOU WANT DECENT CAKE!

Tried to book a table but no-one ever got back to me.Personally, too many tables, too close and not correctly set for social distancing.Service was good.Breakfast was quite expensive and of the 3 we had (2 adults and 1 child) there was something missing from each one so thay was disappointing.Eggs were swimming in oil and inedible.Food was like warm, but that tends to happen in busy places as the food is often cooked and then sat around before being served.As we were a group 3 different people ordered at our a table, the 2nd person who ordered didnt get their food until after everyone else, and even then it was only served because we asked for someone to check.Overall pretty underwhelming

Stopped here for breakfast. Good Covid measures. Food was very tasty although they did mess the order up slightly.

Very well cleaned, good COVID-19 measures in place, and the food was outstanding one they got our order correct.

Visited here at the weekend for breakfast. Food was tasty, well cooked and well presented. Staff were polite. Have eaten here on numerous occasions and are never disappointed. Will definitely eat here again and will have no trouble recommending.

Had breakfast with my partner. Decent food and fair price. Service was great also. Will be returning

I have given Palmers time to respond to an emailed complaint but no response. I now find myself writing this comment which could have been avoided. I phoned to ask if dogs were allowed (answer Yes) I then asked if dogs were allowed in the café area (answer Yes) I queried the last part again as needed to be sure (answer Yes). We then travelled and purchased in various departments as a lovely garden centre. My Husband put the purchases in the car, my Daughter and her Mini Dachshund 13 week old puppy in arms took a place in the food queue and I pushed my 93 year old Mum in wheelchair to an available table towards the rear. My Daughter (whom I add has anxiety and depression and please note this puppy is her new Emotional Support Dog), was screamed at by a lady behind the food counter "GET THAT DOG OUT OF HERE". She came to find me, she was in a state of distress. I walked back with my Daughter only to meet with another member of staff who again told us in no uncertain terms to get the dog out. I told this lady I had phoned to ask if dogs were allowed but this met with an uncomfortable confrontation. Please don't get me wrong, I don't necessarily agree dogs should be allowed in eating areas and that is why I phoned first but this puppy needed socialisation as part of his training for his role as Emotional Support Dog and that is why we chose to visit this establishment as was told it was not an issue. The attitude of the staff turned a pleasant trip into a distressing experience.

All the usual variety of garden centre stuff. Well laid out with a large café/restaurant. Really enjoyed the deep fried brie with the accompanying salad being red onion free. Worth a visit.

Went for a quick bite of lunch after a journey back from Worthing, met an amazing lady at the till that was so helpful, the 4 of us ended up with a carvery, the staff behind the counter could not do enough for us the food was fantastic, a friend didn’t like red beef so the chef went to find a more well done joint for her, the staff served our veg for us also, we though that we would not get much food due to this but the staff could not of put any more on the plates. The cauliflower cheese was lovely, and such a great amount of veg, we asked for more apple sauce and he staff told us to grab a seat and they would bring it to us instead of letting our food get cold. The management should be proud of their staff, was lovely to see staff with a smile on faces, nice to meet polite staff and be so welcoming

Good value for money and plenty of well cooked food.Good friendly helpful staff.Good choice on the menu.

A lovely, convenient place for coffee, lunch or snack. Always welcoming and never rush you to move on. Great place to meet up with friends and free car park.

Came across this place whilst travelling through and stopped for lunch, first impression was the cleanliness and presentation. Not expecting a clinary experience we were impressed by the quality of the good honest fare available.

They really shouldn’t claim to serve vegan food. Options (only after asking as the vegan “menu” was hidden in a folder under the counter) - Salad sandwich; jacket potato with beans, vegan breakfast (which is the same as normal breakfast with all meat & egg items removed and a vegetable sausage added, which they point out will be cooked in the same oil as meat sausages). I opted for what ended up being the blandest, cardboard tea cake I’ve ever tasted. No indication of prices on this menu. Preferable to their awful offering, they should just be clear that they don’t cater for vegans and let us choose to find somewhere that does.

We often go there for breakfast.If you go before 10.30 am they have a special deal, 2 midi breakfasts for £12 including drink. Their idea of “midi” is actually “large”!The food is good, you get the usual breakfast items plus sauté potatoes so there is a lot of food. They are very amenable to swapping items when you order.The restaurant is quite large but they do employ enough people to keep it running smoothly. We have never been kept waiting long and the tables are cleared quickly and if there are any spillages out comes the vacuum cleaner.The only downside is that, other than the breakfast special the food is quite expensive and the hot drinks are eyewateringly so.

Called in for a full English breakfast on Monday 17th June 2019. Premises are spacious, clean and bright next to the garden centre shop area. Efficient staff brought out delightful freshly cooked meals. For under £9 each this was excellent value.

Stopped here for lunch and had the most fantastic cheese & ham 3-egg omelette with chips and salad. Good price, well cooked and served quickly considering they were really busy. Went away so full but very happy indeed. Only issue was walking past the most fantastic looking cakes but being too full to manage one after our lunch. I suppose I will just have to go back for afternoon tea at some point to try them out! One of the best spots for a good lunch in Yeovil. Also really handy for gifts and quirky items if you have someone hard to buy for, some pet foods including the nature's menu frozen parts that my dogs love. Not to mention the actual garden centre is well stocked with good variety. I really like visiting.

Service was terrible, order taken 10 mins after waiting, meal came 10 mins before drinks and was not cooked fully, when shown, the eggs were removed cooked poorly and appear to have been thrown bk on plate, rest of meal now cold and tasteless. Mocha was terrible also. Then progressed to the plant section and was treated rudely by staff member who we later found out when called to give feedback about the poor services was the manager Donna whom was rude again and hang up on me. Will never use palmer albany again

The food as always to a high standard really good keep it up. Have not had either a bad meal or snack

Great clean and freshly cooked food . Bright restraunt with out door area for when the sun eventually returns

After choosing trees for daughter's birthday we had lunch in the restaurant attached to the garden centre. It's a bit 'canteen' & because of the high roofed 'hangar' structure it didn't feeling particularly snug or homely.

This was our first visit and was so pleasantly surprised by a lovely restaurant and gorgeous looking food.loads of choice. We actually went for the roast and it was excellent, very tasty. Even the choice of desserts was lovely. Will definitely call again

Although very good quality & value for money ,the Sunday roast portions seems to have shrunk in my opinion.

It was very busy when we arrived but found an uncleaned table. No one came to clean the table so I did it myself. Food was prepared quick and was plenty. So to the negative! I was shocked to see how many of their chefs and prep staff were going outside to SMOKE! I don't have a problem with people who wish to smoke but if you are a chef or food prep, come on! Smoke after your shift. When staff came to clear the table they stank of stale cigarette smoke! That was such a let down and I hope Palmers will stop their staff who deal with the public or prepare their food not to smoke during their shift.

Nothing too much trouble have NEVER in all the years been coming ever had a bad meal . Carvery is amazing , friendly warm welcome and as a single widowed lady never feel uncomfortable about being on my own here . 3 cheers and a merry Xmas keep it up x

As a gently developing asset the Restaurant has grown to make the Garden Centre a place to visit. It is busy and organised. I visited first time for a while for a group getting together, and then visited on my own (buying a sparrow lodge). I was not the only one sat alone at the second visit, so it is a popular place. Good food at a good price. Ignore the road works around it, it will only improve and not their fault!

Very fast to process our order and get it to our table. We had jacket potato and beans with salad, which was all good, shame it came on a plate that might have come straight out of the freezer! You would not expect a hot plate with salad, but even a room temperature plate would have prevented our food from going cold quickly. In future I shall ask for a warm plate and the salad in a seperate saucer. The coffee was nice and hot and a large latte has 2 shots, so good flavour. We have not tried many meals from the menu as we are veggie and the overall majority of meals are meat based. Cakes looked nice although we have not tried them yet. My friend has to have gluten free and apart from omelette and chips, this is all she can have.

The food itself is good but the system of selecting your food and then having to wait in another queue for your hot drink isn’t positive. If you select a warm scone, it’s cold by the time you eventually sit down. This could be changed to make service overall a more pleasant experience.