Palm Tree Cafe in Wyre Forest

There was a great selection of sandwiches and cakes and more than enough to eat. Very good value. Staff were really friendly and frequently checked if we needed a top-up of tea and coffee.

I have found that garden centre cafes are usually of a high standard and Palm Tree Cafe, in the De Beers Garden Centre on the outskirts of Kidderminster, (off the A449 road), is one of the best in the area. I have visited it many times usually for their traditional cooked breakfast. The furniture has been renewed and looks very nice. And more importantly the cooked breakfast is still excellent and very good value.

After having our main meal we decided to have a pudding. We approached the till but staff were talking or making their own drinks. Waited several minutes and were then asked what we wanted asked for a hot pudding and was told in no uncertain terms that it was 3.00 pm and hot food had stopped. It was just 3.00 pm but the fact that we had waited several minutes was irrelevant to the staff, there was no point in arguing because they were not interested. Be a long time before we venture there again.

Our group had booked afternoon tea. There was a bit of a mix up over dates but the staff at De Beers were absolutely amazing. We would have been happy to have our usual lunch but they pulled out all the stops and produced the most wonderful afternoon tea for us. It was fabulous. Nothing was too much trouble for them. We are always happy with our lunch each time we visit but this time everything was above and beyond. Thank you De Beers for your wonderful service and the delicious afternoon tea.

Booked a table to treat the family to a Wednesday roast, but when we tried to order we were told they had sold out (it was only 1pm). Having made another selection we discover that they had NO lasagne, NO cod, NO steak pie, in fact not much of anything. We eventually found they had jacket potatoes, but NO forks and NO glasses for drinks. Wont be back

Was treated to an afternoon tea at De Beers. It was fresh, tasty, plenty of it. Top ups for tea. Really enjoyed it. Would recommend and have had many i would not!

Ironic that there are multiple signs about flagging allergies then you serve cheese to somebody lactose intolerant after discussing needs at the till. Not even poor... dangerous is the right word. Thankfully I spotted their error and didn't consume any . Refunded the meal cost but perhaps you should also have refunded my drinks given I sat hungry while everyone else at

Again, great service great selection of food. Value for money. polite staff. Comfortable seating and nice spacious eating environment. Clean kitchen and amenities, Plenty of parking. Will defiantly return. Thank you all at the Palm tree cafe. 9.5 out of 10

What a treat at The Palm Tree Cafe. A birthday present voucher. Table beautifully set up with lovely china . Our waitress was a delight looking after us and made experience special. Sandwiches delicious catering for me on gluten free bread. had to bring some of cakes home as such a generous selection. Highly recommend for a special occasion or when you need a treat.Thank you De Beers.

Went in for breakfast on Christmas Eve 2023 as we couldn't find anything else open in the area...bad mistake. Entered the cafe and went up to the till where a woman with blonde ponytail was. No hello, smile or greeting for us. She obviously had family in the cafe and couldn't be bothered with anyone else. We asked for three breakfasts, she was very snappy asking if we wanted white or brown toast, then kept looking and smiling at the children she knew. She didn't say how much it came to and just gestured to the card machine. We took our number and sat at a table that wasn't reserved. It was filthy, I asked for it to be cleaned, that was met with a 'look' from another member of staff. The woman who took our money came over and said you can't sit here it's reserved ( it wasn't) and said you can sit at these over here. So off we went, no apology from her. The food arrived, it was a good breakfast, apart from cheap plastic margarine on the toast which was disgusting. We left feeling really fed up after being treated like we shouldn't be there. Merry Christmas to the grumpy staff ( apart from one girl who'd just come back from holiday who was cheery) the others have NO Christmas cheer at all. WE WONT BE BACK!!!

Came for Afternoon Tea and was amazed at the amount of food for 3 people. Best we have ever had and we'll worth the money. Food quality was also excellent.

26 of us turned up in coach for lunch, staff were unaware we were going. But the food, service and staff were excellent....Would definitely go again....

What a disappointment for the Wednesday roast. Everything was frozen, nothing fresh. Asked for gluten free, but still put a frozen yorkie and stuffing ball on my plate. Just hope the gravy was gluten free, or I could be on the loo all night. Only ate the turkey. Will not go back again

Lovely cafe friendly staff, tasty breakfast and plentiful. Can't wait to try the homemade bread pudding next week. Definitely returning.

Well I always enjoyed the food here, but today it was awful my cheese and potato pie was served in a cereal bowl on top of my plate, so sliding everywhere when trying to eat it, it was just mashed potato with grated cheese on the top, not worth the money, my husband chips were full of fat, obviously cooking oil needs changing, tuna and cheese panini wasn't warm enough and cheese wasn't melted, such a shame, as we won't return.

First time visiting here, also the last. Staff member ignored me whilst chatting to her friend. Another member of staff 'rescued' me and served me tea and cake. The cake had a long hair attached to it. Will not visit again, very poor all round.

We visited here today for the first time and it was lovely. We ordered a childrens meal, which was fantastic value at £3.99. It came as a massive portion of chicken nuggets, fresh chips and beans. I had a ham and cheese panini with chips, again really fresh and excellent value and we also ordered a tea cake. We had three drinks alongside the food and it came to £15 which I thought was excellent. The service was quick and the staff were friendly! We will definitely be back.

I do not like to leave poor reviews but felt so let down by my recent visit that I felt I needed to leave this review. Whilst the food is cooked to order and was piping hot the quality was not good. I ordered fish and chips and when it arrived the fish was very small and was the 'tail' end. There was very very little fish inside and what was there was hard and overcooked. The chunky chips were also slightly overcooked and greasy. Being charged £10 for this dish I expected better. My partner ordered chilli and rice. Plenty of rice but not much chilli although he said it was acceptable. We will not be going back.

Got the feeling that café was understaffed. You order at counter, get a number and they bring order to your table. Orders took some while to be delivered and staff seemed flustered and having difficulty tracing correct customers. Tables were not being cleaned. The coffee was acceptable as was cake and Ok for the price.

7 Ex Brintons friends met up for afternoon cream teas. Lovely fresh sandwiches and cakes. We could not eat them all so they gave us boxes to take home. Excellent value for money.

Had a really enjoyable visit. Fabulous selection of plants. The restaurant was lovely, we had a really tasty cooked breakfast,mmmm. Then coffee and cake which were just perfect. Great choice of food. Need to go back for lunch, they looked great.

Our breakfast was the perfect thing to set us off on our long journey north .. Thank you to everyone involved.. Great team work .. Staff clearly love their job.. Very busy when we arrived but tables cleared quickly as people left and I was particularly pleased to see them thoroughly cleaned before new customers used them .. Our cake to go was a wonderful treat with a cup of tea at the end of our long journey .. Looking forward to our next visit .. Thank you .....

Came her today for some lunch with my wife to find most tables reserved, outside tables that weren't occupied hadn't been cleared or cleaned. Customers having ordered and paid for their food walking around looking for somewhere to sit and the staff hadn't a clue where to sit them. Tables were reserved for 60-90 minutes later in the day. Staff were more interested in taking orders than helping the customer or cleaning tables. Had a few bad experiences here and gave it the benefit of the doubt as we were at the height of the pandemic but surely cleanliness should be a priority as we are still in a pandemic. Obviously not for this place. You will be glad to read I won't ever return here or recommend this place.

I visited Palm Tree Cafe with my son and Dad to have a breakfast. We arrived at 9:30am on a Thursday and it was quiet. The café is pleasant, spacious and felt very airy (a distinct advantage in these times) We ordered 3 breakfasts and...

Waited over an hour for food despite having booked a table. Fine if you like chips, chips and more chips. The homemade quiche was soggy and the filling was more like scrambled eggs. Tiny portion of very boring salad. It’s not difficult to make an...

Had fantastic service as always from Vicky, she is so friendly and helpful. The chef Dan, as always, does such tasty meals. This time I tried the veggie full English, best veggie sausages so far. Thank you so much both, my family and I had...

Have visited here many times and never been disappointed with the quality of food or value for money until today. Ordered freshly battered cod and chips, and was served a very small, obviously pre frozen piece of ready battered poor quality fish that was cold...

Popped in today for a bite to eat on way home food was great staff very welcoming cafe was clean will definitely be returning with my family

Visited the cafe today. Staff with visors lifted up and down, while chatting to each other and drinking their tea. not a single table cleaned after anyone left, before the next customer. Toast brought without knives or napkins, knives then delivered with the cooks hands...

This was our first visit so we cannot disagree with the previous positive reviews but only comment on our experience. As we were visiting the garden centre we decided to see if we could get a light lunch while we were there. There are no...

After all the weeks in lockdown it was great to be back to this nice friendly cafe. We left our car to be valeted (very convenient!) while we went inside for a big breakfast. Lovely breki, bacon is delicious! There is also outdoor seating, cleaning...

We had been given 2 pre--paid tickets for tea and cakes at the cafe by one of our friends for Xmas We used them today. Lovely white tablecloth and good china. We were served very generous portions of cake and warm scones clotted cream and...

Popped in with my wife for a bit of lunch. I had a bacon baguette and my wife had a ham salad sandwich which came with a side salad. The ham on the sandwich was lovely and the bread extremely fresh, the grilled bacon was...

Always busy ...book if you can ...Amazing home cooked food. Great carvery on Sundays & Wednesdays. And stunning food always available. Lots to see there as well ...loads small independents shops ...and great plants , well it is a garden centre !!

Great value for money, staff friendly asking if we needed any more , their was so much that we had to bring some home .we have been a number of times and always enjoyed it

We visited the cafe twice in one day. Our first visit was for morning tea and a fruit scone, and was a good. The price for the tea and scone was considerably lower than we had experienced in many other places recently. Our lunch visit...

visited today with a friend for lunch...we ordered a panini and a cheese and potato pie...both came with a lovely fresh salad. All the food we saw looked yummy! the cafe was very busy(usually a sign of good food) but we got a table straight...

Three of us went for Sunday lunch, it is a carvey, 3 meats and plenty of veg to choose from, we also had a sweet all for £9.95. Good value, if you reserve a table you have a lovely white tablecloth. The garden centre it...

Needed somewhere to eat and drink on my way to a meeting. You pull into these places never knowing what to expect...........Initial thought oh well I am here now. Then it got better, lovely staff friendly and efficient, all the food was very well priced and really good quality. What a little gem and obviously good value it was like a social hub for the local area.

Extensive menu,wonderful staff, helpful attitudes,nice smiles, warmly welcomes,very good value for money and the food is excellent. Say no more, try it and see.,

This is a lovely cafe .my two sisters treated me to afternoon tea for a special birthday with our little nephew .20 months old .the service was great and the selection of sandwiches and cakes were delicious .my sister's booked in advance and the table was laid beautifully ready for us .the staff were courteous .we shall definitely return .it was warm and cosy .well done de beers.thankyou

I visited today (28/3/19) with my two sisters & 21 month old nephew for Afternoon Tea. Our table was laid out ready with a high chair for my nephew. We had already been asked when we booked if we had any dietary requirements & there was a varied selection of sandwiches & cakes to choose from. The staff were very accomodating & always asked if everything was to our liking. It was a lovely afternoon in a relaxed atmosphere with very friendly staff. In addition to Afternoon Tea there was a varied menu including sandwiches & hot meals. We will definately return & would highly recommend the Afternoon Tea.

Called in here after visiting Barnet Hill garden centre which we found disappointing. De Beers was interesting, lots of little shops within the building and a lovely cafe. Good menu, we had a bacon baguette each, excellent value. Hope to return to try their Sunday carvery.

Went for a breakfast, and it was brilliant. The restaurant is very nice, and has a very friendly feel, this is made even better by the very friendly staff. Some table's have a little board on with a name and time, but you are allowed to use the table, but must be off 15 minutes before the stated time. There is a car wash firm on site, so we had our car cleaned, while we were filling up.

Always excellent service and good food here. Often go for breakfasts and have car valeted at the same time.

Excellent food and very reasonable prices. Stop there occasionally for coffee and staff extremely polite and helpful.

Just come back from an afternoon tea given to us as a Christmas present. The food was wonderful and the staff very helpful offering more tea and sandwiches so much so that we couldn't eat it all and brought some back.would go again

We visit this cafe and the Garden Centre almost every week.The food is top class and always piping hot , fresh and tasty.We have never had a bad meal in almost 12 months.Service is good and prices very reasonable. The staff are lovely,very friendly and exceptionally helpful.The same comments apply to the garden centre staff as a whole.A fantastic place to stop on. Our journeys to Worcester.Thank you everyone.The Peters family

Popped in for a quick lunch and a coffee only to find dirty premises and burn reheated x many times milk

Great food and friendly service at a very reasonable price! And fantastic cakes! We reserved a large table for the family and were well looked after

excellent service from the staff .. and the food was exceptional , we had the daily special leek chicken and bacon pie with chips and peas cooked to perfection. thankyou palm tree café. we will be back.

We came in on Sunday for the carvery as we had heard amazing things. The food was absolutely delicious, staff super friendly and would do anything for you. Would highly recommend this Cafe to anyone!

I popped in here on my way home from Worcester. The food was fresh and delicious (I ordered a cheese salad but asked for Brie instead of cheddar, not a problem). Vicky was particularly amazing, despite several unusual requests there was no hint of raised eyebrows. The cafe was busy and no wonder. I will definitely return.

Used this cafe frequently----usually good quality and service but this occasion served up awful chips---oozed oil or fat when touched.

Our first visit here looking for planters and ended up purchasing an antique side table. Lovely little independent shops within ga4den centre. Had a coffee and bacon sandwich in cafe, will be returning.

Family lunch on a very busy and hot day. My Aunt had a panini (brie and cranberry) and she said it was very tasty. It came with salad and chips and she struggled to finish it as it was such a generous portion. My cousin had the jacket potato with prawns which she also said was very nice. I had the chicken and leek pie which was OK, with plenty of chicken, but I was not too keen on the pastry, which had been "placed" on top. Interesting garden centre and an array of shops, especially the lighting shop, so it all made an enjoyable visit.

Been driving past here for many years on the journey from the Cotswolds to Wellington in Shropshire. Yesterday we realised there was a cafe in what I thought was still simply an expert fuschia farm. Lovely, helpful staff in the cafe who were very knowledgeable about checking issues around needing to eat wheat free. Smashing all day breakfast with the husband particularly enjoying the black pudding! The bonus of this place was the whole shopping experience...all sorts of lovely and unusual things....we love all things rabbit and purchased a most life-like garden ornament sleeping rabbit to add to our collection...our real rabbits think it's for high jump practice!! We will always use Palm Tree now for our stopping off point mid journey. Many thanks to all the lovely staff in and out of the cafe.

Visited with the hubby today for a carvery lunch and a potter around. Couldnt fault the service at all. Very busy lunch time but we were served quickly by lovely chatty staff who made us feel very much at home!! Nice clean table for us to dine at and one of the lovely ladies also brought me a glass of iced water as my tickly cough kicked in. Definately reccomend everyone to visit, you will find some lovely plants and treasure bargains in the center, and you will definately not be disappointed with the cafe, its menu and staff!!

Exceptionally good value for money. I love the decor it's really unique but more importantly the food is amazing. The portion sizes are massive and I'm always struggling with what to choose because there are so many delicious options on the menus. The staff are always happy and smiling and you can tell they love what they do. Can't wait to visit again!

We often centre our family get together around this friendly cafe... staff can’t do enough to help you and food and drink choices are fantastic .. staff are always on hand with a smile and recommendations for best cake goes down a treat with my lot xx thank you Vicky and Mary you never fail to deliver .

The food is extremely reasonable and most of it is quite good, but the place is quite dirty. There is often food on the floor and the cushion seats are disgusting with stains on both sides. Sometimes the cook comes into the cafe wearing a filthy apron it doesn't inspire you to eat. A lot of the time the staff will be talking to one another while your waiting in the queue, its such a pity because the food is not bad. Hygiene leaves a lot to desire.

De beers is the highlight of our day at work meg is the favourite waitress followed by a close second in Vicky we eat more here than we do at home. Thank you 5 stars

Lovely breakfast today and always. Good friendly service and atmosphere. Very accommodating staff, and good coffee.

I like to start my weekend off well , so Saturday morning is breakfast at De Beers, met with a smile and served with quality freshly cooked food and a strong coffee. Well done to Tim , Rachael and their team

We visited for morning tea and were surprised that the marketing hype ("you will be surprised at the feeling of sitting in a conservatory  within a light spacious setting") was absolutely accurate!

We booked a table for 11 people for afternoon tea. They were very accommodating for a such a large party of people and we had plenty of room.

Tuesday is our shopping day and most Tuesdays we start with lunch at De Beers Cafe, but decided to book an afternoon tea for a change as they always look so nice. The table was beautifully laid with white tablecloth, pretty china and flowers. Vicky looked after us today and as always nothing was too much trouble, the staff are always so nice and friendly and although they are always busy they make sure everybody is well looked after. The tea consisted of sandwiches with lovely fresh bread and generous fillings which we chose previously, a variety of home made cakes freshly made that morning, home made scones with a choice of jam and clotted cream and unlimited tea or coffee. It is probably the nicest afternoon tea we have had and couldn't believe how much you get for the money. We have been going for many years now and watch the cafe grow and change and intend to keep going it is such a warm friendly place.

Called into the Palm Tree Cafe enroute home. Had the best breakfast and coffee which set us up for a long journey. Thank you to all the staff.

A lot of folk think it`s easy to throw some bacon and eggs etc on a plate and call it a `full English`, I assure you it isn`t that easy. This café have perfected their breakfasts ! Everything on the plate is perfect , all the ingredients are the highest standard. We have been going for our once a month treat for some while now and it just gets better and better ( if that`s possible )

We pre-booked our Afternoon Tea for 6 people. The table was beautifully set up, and a generous afternoon tea was delivered to the table. We had sandwiches, scones and an assortment of cakes, all beautifully presented on cake tier stands. The tea was served in China tea pots, with matching tea service. The staff were very friendly and attentive. We all had a lovely relaxed time, plenty to eat, and enough left over for doggy bags. It was incredibly good value for money. This was my first visit. I was very impressed and will definitely be returning. I give this top marks for service food and value.

I’ve visited here many times and always get a lovely welcome. The food has always been hot and delicious,

We are local to the area so go quite often to this cafe. However today was really disappointing. I once again ordered the panini with bacon, brie and cranberry, with chips and salad asking for the cranberry to be left off as it interferes with my medication.

Food is delicious as always and the staff are really friendly and approachable :) We come here fairly often food...

When we arrived the cafe was packed out, which is always a good sign, and testament to the quality of...

This is one of my favourite places to eat, not just because of the food but because of the great...

Always enjoy eating here, front of house staff are always so friendly and accommodating, always have a smile on their...

Always a pleasure to visit the Palm Tree Café. Our food continues to be beautifully cooked and presented with great...

On our way from Wirral to bristol. Stopped off and we were very impressed. Has cream tea, with lots of...

You need to arrive early to find a table here. Clearly everyone within the area knows that this is the...

We attend regularly when travelling between Worcester and Wolverhampton, always had tasty food , well cooked and piping. hot. We...

We decided to have an afternoon tea and we were quite surprised by the generous selection of sandwiches and cakes, it was all fantastic and delicious!! The service by the waitress was fab ensuring we had enough tea in our pot. A truly lovely afternoon tea experience, we will be coming back again Thank You from the Timney’s

Took my Aunt and Mum for Lunch and loved it.

We have been visiting the Palm Tree Cafe for a number of years and enjoyed every snack or meal we have had. We keep returning not just for that reason but also because of the exellent VFM and genuinely friendly though professional service we have experienced.

Never had a bad meal yet and never waited 1 &1/4 hours to have it served. OK they may be busy at times and a "slight" prod "might" be needed but don't let Janet t put you off. The staff really do try and do their best and a little banter along the way gets a response.The food is always good and more than enough for most people,it is also very reasonably priced (that's a bonus in my book).Nice to see they got a well earned 2017 award from Tripadvisor and no doubt (I hope) will get another one this year. Deserves to be tried and tested but I doubt if you will fault it. Probably does have WiFi but never had reason to use it. 1.00am to 2.00am "maybe"a little busy. so a little patience "maybe" required

Have been going to De Beers for a few years now. Always a very friendly and warm place. Food is great. Nice log fire in the winter. Recently refurbished and looking better than ever. No rush to eat your food. You can book a table. Good to browse around the shopping area. Sells allsorts. You can also have your car cleaned while you eat. Well worth a visit.

Been before but today was the worst experience we've had waited over an hour & fifteen minutes for food to be brought out when new orders were coming out to those not long arrived. Another couple waited 55 mins & others 45 minutes. The kitchen appeared to be in chaos, did get an apology & a voucher for the wait but still very disappointing today hence the low rating.

I would like to compliment the chef and thank the staff for the excellent service given to our party of four on our annual Christmas meal visit on Wednesday 20th December. Despite being very busy we were served promptly at the beautifully decorated table and enjoyed pulling our crackers. The meal was delicious catering for all requirements, our only worry was the very generous vegetable dishes that we could not manage and we're sorry to leave.A special thank you to the serving staff who remained cheery when so busy. We have already made a date to return next year. A very Happy New Year to all at De Beers, the best eatery in the area.

Having been asked to prebook our menu for the Xmas lunch to make things easier on the kitchen we assumed that the food would be served quickly. However this was not the case and we sat there for ages watching table after table being served with delicious food from the kitchen that they had walked in and ordered on the day. I understand you need to take care of your regulars but what I'm most annoyed about is having to prebook when we could have just reserved the table and ordered on the day. Our food was a big disapointment when it finally arrived. They are a good cafe and the food is normally good but I would suggest who ever had the idea for prebooking decides against it for next year as it doesn't work... Sorry won't be going back

The Cafe was very busy serving their usual Sunday carvey and orders from the main board as well as a special Christmas lunch. But the staff were amazingly organised with serving everyone with starters, mains, deserts and clearing tables.

Following our previous visit in September, our members opted to have our Christmas lunch here. The staff were excellent; nothing was too much trouble. The two course meal was beyond reproach. All of us haad a wonderful afternoon, so much so, we have booked for next December.

Excellent staff that provides the necessary attention to customer satisfaction, food is fresh and delicious! I strongly reccomend this nice place!

Called into today for a coffee and a piece of cake. Unfortunately the de-caf coffee was instant and not a particulary good brand. Needless to say, we didn't stay.

I have never given a bad report before, but I was so disappointed. We used to be regular customers but some time ago we felt the quality of service and food declined so we started dining elsewhere.

Excellent carvery also served on Wednesday. The weekly menu has a lot of choice as well as an all day breakfast which I found very filling, next time I will opt for the "small'.We have just booked for a Christmas meal , which is also very good value.The ambiance is lovely , and on a nice day you can sit outside and enjoy.

Went there Sunday with my granddaughter for breakfast, staff were very friendly and accommodating. Food was lovely and well presented. Will definitely be returning to eat there again. Have recommended to friends and family.

An amazing Sunday carvery. Lots of choice. It was very busy but nothing was too much for the amazing staff. A lovely experience.

the all day breakfast is a big hit for brunch where we have got to know the friendly staff. child friendly atmosphere highchairs and baby changing facility. They also do fantastic carvery Sun and wed.

we went here to buy plants and ended up staying for lunch, the cheese and potato pie is lovely. we then had a browse and bought from the vintage and basket work areas. the clothes are lovely and different from the usual styles.we will be back very soon to eat and buy

While taking our grandchildren(4 & 6) apple picking cries of hunger cane from the back seat so I set my sat nav to find a local eatery but on route to the nearest McD’s we passed De Beers garden centre and decided that the Palm Tree café would save a 1/2hr. round trip. Big mistake. On entering the café seemed quite claustrophobic and slightly shabby but the weather didn’t allow the use of the outside area ( even the sign saying they were on TA looked grubby). My wife and l had a panini each which we found eatable (just) the accompanying chips were burn and tasted as if the oil needed changing. The children had fish fingers and chips, the chips being of the same poor quality as ours while the fish fingers as well as being over cooked had a centre of the greyish and most tasteless filling have ever seen, I have no idea what fish was in them but they were of very poor quality. But the worst was that as my grandson started on his food he found a dead fly among the peas. This was exchange after complaining, and to be fair his second serving did look slightly better. We left with a promise never to return and wishing we had made the trip to McDonalds who at least generally cook fish fingers that the children can eat.

Palm Tree Cafe was selected for lunch. Two of our volunteers had visited the cafe before and thought it would be a good destination for our September outing and we were not disappointed. Tables had been reserved for our party of 22. The food, sandwiches and cakes, was plentiful and well prepared, tea and coffee never ending. The staff was above reproach, nothing was too much for them. Thank you all for making our visit so pleasurable. All of our party had a lovely time, not a word of criticism. We are all looking forward towards having our Christmas party there.