Oxley Fish And Kebab in Newcastle upon Tyne

Miserable place and staff , the owner is so rude . I’ve stop going because of the him.

Fish not fresh - grey dull fish with a bit of an odour. Oil needed changed.. batter was oily. Chips been lying around.. all in all not a good experience - only had a few mouthfuls before throwing away . Would not go back.

Placed an order with them at 16:00 today with an estimated delivery time of 20 - 30 minutes. They just keep delaying delivery more and more financially managed to get through to them after an hour to request they cancel the order only for them to refuse and state the order will be with me soon. It now has an estimated delivery time of two hours after the order time and half an hour after I will have left the hotel. I can only conclude that this establishment is not actually a restaurant of any description but simply a criminal enterprise scamming people out of their money for food they have not the slightest intention of delivering. Avoid like the plague.

Foods normally here within half an hour this time turns up 2 hours later stone cold driver blaming shop shop blaming driver changed delivery time 4 times

placed order at 16:00, with an estimated delivery of 20 to 30 minutes, an hour after placing the order with an estimated delivery time of 18:00 phoned the business to request a cancellation and refund. They refused and said the food was just leaving with the courier. At around 18:30 got a call from the courier trying to make delivery two and a half hours after the order was placed, an hour and a 1/2 after they refused to cancel the order because it was leaving with courier. Avoid like the plague

Best fish and chips in Newcastle ! Crispy fish with plenty of fish and chips just perfect!

Best chippy around at the moment, in my opinion.

One of the best fishes i've ever had! Chips were very good as well. Everything was nice and hot. Not the biggest fan on the curry, more of a chinese/indian curry like very spicy too but was still very nice. Box was a bit soggy but not a problem! Loved it very much will be ordering again.

Best chippy we've had in years.

Garlic sauce was very watery, chips were old and cold, my son couldn’t eat the kebab as it was to thick!! Delivery time was fine but the full food ended up in the bin!!

Nice small chippy Halal food and nice fish Good portions for the price

really nice food ordered a kebab was good size and fresh 👌 thanks

Always great the food, never let down.

Pretty good. Chips need cooked longer.

Absolutely disgusting no kebab in the kebab pita bread just got the chips and sauce

Has to be best chipshop in West end.

fish was very nice , chips a bit hard

He didn’t even knock on the door or call me he just took of witg the food after one attempt of not even ringing the bell

love oxleys and their quality food

very little fish all batter and the chips where hard like they had been sitting there for ages. always get our food from here. most of it went in the bin

The best fish and chips, period. God bless them.

They did not give my chips with the order. I order haddock and chips. But didn’t get it.

Had to collect after waiting an hour and a half and wasn’t offered the the delivery charge or service charge back! Won’t be ordering again!!

And when we got it the food was cold

Do not order the scampi, it is NOT wholetail, and small, and it was burned,, get better scampi from Poundland

Fantastic as always. Thank you.

Great service from the brother the brothers and top quality food - they take card payments as well which makes it convenient

food has not been delivered to my address and its stating it has ?

Had the fish n chips wasn't as good as it has been in the past

fish and chips were disgusting kebab was lovely, fish and chips went in the bin.

After close examination, a piece of cardboard found in kebab. Thanks

Food cost 6.50 delivery 5.50 the food was cold and greasy fish shop is less than 4min driving to where I live . Been a customer for many years very will not be anymore

chips were cold, kebab was cold, and not much meat either fir the price

Fish and chips were gorgeous,lady that delivered was very friendly,will definitely order again

Don’t expect to buy a take away and my food to be left on a door step. I have a ring doorbell delivery guy ring bell. By the time I get to the front door the driver is in his car.

Chips not cooked, still hard in middle.

Pre ordered my food for 7:30 delivery I understand was busy but would have at least be nice to delivered for that time. Food however was lovely and won’t put me off ordering again thank you

Food never turned up and was phone and told that it’s not there responsibly it’s just eat food was apparently left outside

best chip shop. great chips. proper chip shop chips

Really good tasty food. Good price but just eats cost nearly made it double the price. Will collect next time.

Absolute disgrace. Ordered some chips. Took the money and never delivered.

Great food as always & fast delivery

Absolutely disgusting service, driver said he delivered the food when he clearly did not. Then lied to the restaurant, hence why I will be processing a chargeback through my bank

Really nice fish and chips . If you order in advance you will get fresh fish which is amazing

Best halal fish and chips. Always good quality food and portions.

First time I've had to complain about this place as food is normally lovely, however today it was not.. Delivery time kept getting changed and by the time it did eventually get here the box it was in was that soggy it was almost falling apart and the food was freezing cold.Its obviously been prepared and put in the box when I put my order in and then left to sit and get cold and soggy till a delivery driver was found! Massive thumbs down this time

Driver didn't have a clue where he was going, started having an attitude on the phone, then had to go and find him the next street down, he then followed us home while shouting out the window at us

Had fish and chips and a bun. The fish was nicely cooked and tasty, the chips nice, bread bun was really soft and fresh. Soooo much better than A1 Chippy. This place will be my regular now

they messed my order up gave me the wrong food covered it in slat and viniger and garlic I have an allergy to garlic so can't eat it I'd like a refund thank you

absolutely shocking, cheesy chips came without cheese, medium kebab was a small kebab, shocking, never again

Never received the order, when phoned up was told they can’t do anything about it…

After having to remind the person who takes the orders 3 times what I wanted I should have known. I have been here before and it was spot on however this time was different. Cod bites, chips and curry was perfect. My “large” donner kebab was tiny. I wanted lettuce and onion on which I got, in a very small amount. It would have made more sense if they had forgot to put it on. Got mint yoghurt instead of garlic sauce which wasn’t that bad but not what I ordered. I did actually ring up to tell them and they weren’t arsed at all. They were very busy like, 2 people in that shop at a time and their heads seem to fall off.

Never again! Followed progress all along on the app. Watched food leave restaurant with courier and followed it's progress. Watched estimated delivery times get later and later by the minute as the food got further away on the map. Arrived 55 minutes after ordering. Asked courier what had happened. At first he blamed the restaurant. Tried telling me he'd come straight from there. when I told him I'd been watching the app - get this! He said "don't know but perhaps if you tipped you'd get your food faster". As if it's not expensive enough. Never again!

Wrong items received delivery person rude

Restaurant worker was rude on the phone saying not his fault

All ways beautiful food and lovely staff always hot food

I ordered 2 kebabs in buns 😋 they were so nice .

Surly, uncommunicative, delivery man, couldn't find address.

delicious food . defo order again . chips n curry hot when u get them

Can't fault Oxleys them selves the food was spot on, shop even went out their way to ensure our order was fulfilled! Top blokes

ordered 2 curry n chips n battered spam which came hot .lovely food would defo order again

Excellent service from start to finish. Food is top notch we’ll established business serving really nice food. Highly recommend

Food never came, delivery driver rang to say he couldn't find us so didn't bother coming. Rang oxleys & they were no help at all, they said "this happens all the time"

Order often from Oxley. Good quality fish and chips.

Batter on fish and sausage was not crispy and was very pale it was soggy and under cooked. Did not enjoy. all batter went in bin could not eat it.

Boxed up the right way ie; Fish on top of chips

the kebab meat was swimming in grease and un edible put straight in bin after trying to get grease off.

Great service and food as usual

Food is always nice, but it’s becoming a regular occurrence where items are missing

Piping hot and delicious. Thank you.

Always brilliant on quality, quantity and delivery time.

I ordered my meal on pick up instead of delivery phoned shop and they said they would bring it out themselves as they had no drivers to do it that is excellent customer service thank you so much.

Could of done with it being a bit warmer otherwise it was nice

Great food and didn’t wait long for delivery

Lovely food, delivered promptly

Simply cannot fault this place.. we visit regularly .. kebabs are spot on and the fish is always lovely.. good portions too . Owner and team always friendly and efficient

Lovely as usual…..very quick delivery

Amazing fish and chips as always! Nice and fresh and hot! 👍🏼

First time using here will definitely use again. Came within time stated added bonus

Food was delicious, lovely batter and generous portion. Will definitely order again

Absolutely delicious, ordered delivery and it was quick and packaged perfectly. If you haven't tried it already, try the masala fish

Twice in a row now the food's been cold. I've always rated Oxley's so I don't know what's going on.i think it is somewhere in delayed delivery.

First time ordering from here and food was spot on.... proper chips Nd nan kebab was lovely!

The food was disgusting kebab meat and chips was freezing cold will not order from here again

As always speedy delivery and delicious food. Only downside, I ordered two large chilli sauces and got two small ones.

Lovely cod bites and chips,value for money nice and hot and fresh highly recommend

Best fish and chips in a long time. Thank you

Batter on fish was soft and pudding, all batter went in bin.

Never let you down lovly food 😋 dnt use them as often but when I do use this takeaway 10/10 always

Excellent service yet again and a very tasty chicken tikka, hats off to the staff

The mixed nan from here is awesome. Proper chip shop chips

The fish was lovely crispy batter soft inside the chips where nice the donner kebeb was really nice really good a really enjoyed it

Oxley’s are class. I made a mistake whilst ordering and managed to catch it just in time. The thing I wanted was slightly less expensive and the changed it for me by getting the driver back. Unbelievable customer service and the food is always mint. Thoroughly recommend. Been going here for years. Cheers lads!

Lovely meal easy to order ,pleasant delivery driver ,and meal hot.

As always..... lush food, comes early and all fresh !

Quick delivery lovely food as always

When I received order, the carton of curry was split and contents all over carrier bag and the box of fish bites and chips, rang the shop and told to ring back as manager not in as no one was able to authorise a replacment, not very good customer service.

Basically the food arrive 15mins from ordering,piping hot, lovely fish and chips best ever,not nice mushy peas tho,I don't agree with the service charge! Yes delivery but this is not a restaurant so shouldnt charge service.

Excellent mixed kebab nan. Best chips in Newcastle

The food is always amazing from this place when it turns up that is