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2.5

Based on 17 opinions finded in 1 websites

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Nº 346 in 369 in Reigate and Banstead

Nº 9 of 12 Fast food in Reigate and Banstead

CUSTOMERS TALK ABOUT DISHES WITH..sausage
Score
OpinionsNoteTripAdvisor172.5

comment_iconOpinions

£18 for three sausage rolls and four pastries. Sausage rolls ok but nothing special. Seems pricey but business rates are so high they probably have no option.

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Andrew . 2024-06-11

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Even if the sausage rolls were quite tasty, the standard of hygiene and customer service are pretty poor. First up, the staff were genuinely annoyed there were customers they had to serve! Hygiene was awful, even worse when you think there’s the Covid pandemic still ongoing-we went during November when there was 40,000 cases still a day, with numbers shooting up in Surrey. The staff weren’t wearing masks, one was coughing and the other sniffling with a cold (hopefully only a cold!), not wearing any gloves or using tongs. Masks, even outside pandemic times, are reassuring for customers and keep the premises and food clean. And a smile costs nothing. Certainly avoid until the pandemic is over! Or the staff change.

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Laksalover . 2021-11-24

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This is a great local bakery, who always provide delicious sandwiches. Great to have a locally run business providing this service.

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Andrea C . 2021-11-12

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No where near as nice as it used to be, miss the girls that have gone , always a good char and nothing ever to much trouble! Won't be going back!!

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Julee S . 2021-05-15

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I believe this is a traditional bakery, something which is a bit harder to find these days. Based on my visit, its a tradition that needs to die out soon. After waiting outside for five minutes, I had to wait even longer for any staff to acknowledge me. When she did, the old woman could barely raise a smile, let alone offer any greeting. The products look tired, of the pastries I saw, I doubt if any were made fresh in the past week. The apple danish was dry, with a few tiny squares of apple. The sausauge roll was priced 1.40 but I was charged 2.40. It was unseasoned sausage in pale pastry. The whole experience was beyond disappointing and nothing about the situation merited the unpleasant attittude of the staff.

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Rob R . 2021-05-06

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Just bought 4 pastries from here. The woman serving did NOT wear gloves or use tongs, just bare hands, also whilst handling money! GRIM!!! Especially as the Coronavirus is going round. You Would think this is a basic requirement! Won’t be going back

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MarSurr . 2020-09-10

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I go to this bakery a lot but most recently staff just added butter to my roll, didn't ask what bread I wanted or salad. We’re rude and didn’t communicate with any customers. Good value for money. Also saw a fly on the chopping board as she made my roll :(

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Shan0308 . 2019-07-26

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I go into this bakery every lunch time, and the older lady that works there , never fails to make me smile! shes so funny with her banter she really makes my day! always offers me the hot meats of the day and are always amazingly tasty!a great friendly bakery 5 stars!mike

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Leanne O . 2019-01-15

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great banter and very friendly staff , delicious food cooked on the premises , always busy ,all staff extremely helpful nothing to much to ask ,

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Leanne O . 2018-11-22

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No gloves used by any of the staff. Handling money then food without washing hands or using gloves. Rude service from staff. Would not come here again, I would much rather going to the Lesborne shop. Very disappointed will not be returning to this shop.

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Departure48321094159 . 2018-11-06

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Went to the Woodhatch shop. Was awful poor hygiene not washing hands or wearing gloves and sneezing and coughing around the food. Rubbish staff members, rude uniformed and took forever to serve! Would not go back again.

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Jet45177640311 . 2018-11-06

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Managed to take 15 minutes making a sandwich, asking for confirmation of ingredients at each step, Finally got the right sandwich in the wrong bread. Staff also handled money and then went to make my food without washing her hands or putting on gloves.. Other staff were wearing gloves and paying attention to hygiene though. I guess it's just a lottery....

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richardlZ5565QC . 2018-07-23

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I feel so lucky that we have such a fantastic local bakery. I much prefer fresh bread than the mass produced rubbish! They also do great sandwiches, cakes, sausage rolls & drinks. Really friendly staff too!

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tsnfirestorm . 2018-07-13

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I had the misfortune to be served by the seemingly busy and rude staff (only one other customer and 4 staff) a Jamaican Pattie which can only be described as a relic from slavery days! All joking apart it was hard, dry and absolutely vile ...I felt ill for the rest of the day.This place should be shut down or at least be regulated. Go there at your peril

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P2041IDdanielm . 2018-03-07

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3 recent visits: person serving picking dirt out form under her nails person wipes nose with bear hand before serving person licks sauce off her finger mid serving

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markcM369TB . 2018-01-23

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Utilizamos para visitar la tienda Lesbourne road cuando vivíamos cerca. Después nos trasladamos al sur y pronto después de horno recién abrió su sucursal Trehaven Parade. Nos quedamos encantados. Panes son mucho más caras que el soso, supermercado producidos en masa. Pero no hay comparación en la calidad y el sabor. Siempre ocupado!

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joinedupwhiting . 2016-10-18

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Excellent hotel. It is more of a studio or a flat which is very useful. Best of all is the balcony with a great view, almost overlooking the lake.

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Anita S . 2016-05-18

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Mucho de la ofrenda es horneados en el mismo hotel pero todo es de excelente calidad. que van desde cocas de tocino para caseros y huevos de whisky escocés budín de pan para brownies. Llevar bocadillos. La empresa ha sido catering en el Festival de la cerveza Redhill por cinco años con primeros comentarios de los visitantes.

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Martin L . 2015-12-15

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Good to grab a sandwich, pasty, sausage roll or cake while on the go. A traditional bakers that does a good coffee if you need one as well.

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MrSofthreebridges . 2015-06-28

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