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3.7

Based on 233 opinions finded in 3 websites

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Nº 265 in 369 in Reigate and Banstead

Nº 4 of 12 Fast food in Reigate and Banstead

CUSTOMERS TALK ABOUT DISHES WITH..onionchickenmeatcookedsaladchillicheese

comment_iconOpinions

very good, it's not the cheapest kebab shop in the area, but the food is good quality and portions are immense. I would say it's well worth the money in my opinion .

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Agnello Guarracino . 2024-12-07

MORE AT Google

Evrything is very nice clean nice staff good loking chicken I cant ask for more than this its ameizing

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Dragoș Simioniuc . 2024-11-16

MORE AT Google

Lovely chips, hot and salty, fast service.

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Noah Prestney . 2024-11-12

MORE AT Google

Really friendly team who makes you feel really welcome. Good clean food that is presented with care.

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Neil Knight . 2024-10-31

MORE AT Google

Chicken kebab is so good, as is the price

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Fulham Tom . 2024-09-27

MORE AT Google

Love the food in this place would definitely recommend to try

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Shafeeq Adk . 2024-09-20

MORE AT Google

Loved the food Cook perfect would defo try again

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Ahmet Haci . 2024-09-20

MORE AT Google

Best burger I’ve had in a long long time Exemplary service

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Danny Edwards . 2024-07-20

MORE AT Google

Shame chicken fillet dry & not given correct salad or sauce not point me giving what I want. Never go there afain

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gill wild . 2024-06-30

MORE AT Google

Waited longer than planned first delivery was wrong, waited another hour and then the second order was missing elements but worse the meat had bites out of it

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Robert C . 2024-05-25

MORE AT TripAdvisor

I ordered from this place on UberEats. First thing is the food came exactly like the pictures. The only down point is that they pour the selected choice of sauce on the meat itself. I would prefer the bread separate from the kebab but it is the personal preference. The kofte kebab is delicious. The doner kebab is dry out but overall is good. Halloumi portion came in whole and complete but would have been better to come with a sauce. The food was salty overall but would recommend to try it.

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F K . 2024-04-15

MORE AT Google

Total waste of money, spent £14 on a chicken shish and it arrived with 2 small pieces of chicken. Called the restraunt to complain and they said there is nothing they can do and hung up on me. WASTE OF MONEY AVOID!!!

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Anonymous . 2024-04-12

MORE AT Google

Ordered on line, quick delivery but missing items. Ordered chicken and chips, received dry chicken and no chips- very underwhelming- not using them again!

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Lisa Garside . 2024-04-12

MORE AT Google

We ordered the large mixed kebab and it was delicious, from the bread to the fresh salad. Staff were so kind and lovely, and the service was super quick.

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Cecilia Córdova . 2024-03-30

MORE AT Google

Just as good as a kebab in Millwall, if not better, which I don't say very often. Could do with a pub.

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Oliver Jones . 2024-03-28

MORE AT Google

Absolutely upset. This is usually very nice and helpful but in this occasion completely ignored my phone call order and then they were rude on the phone therefore I will not be ordering again!

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Farah Sunba . 2024-03-23

MORE AT Google

The doner kebabs used to be nice, fresh and hot. It has gone down hill. The last kebab was cold and swimming in grease and fat. The pitta bread was soaked in fat.

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Ruth Parker . 2024-03-12

MORE AT Google

My family have been going here regularly ever since i was born (I am 26) and this will always be my favourite kebab, the food is always great. Nothing beats them.

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Katie B . 2024-02-04

MORE AT TripAdvisor

I ordered through uber eats and while the food being cold I will put down to them, the quality was poor, the burger was dry and lacked the salad I had asked for, the chicken kebab was okay but the container it came in was on no way going to keep it warm, and the chips also were not packaged suitably for the journey to me. I have had better from most other places.

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Danny W . 2024-01-28

MORE AT TripAdvisor

Very bad customer service no fork or spoon or even tissue

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Road Harness racing London . 2024-01-18

MORE AT Google

Lovely dinner here had kofte and donner wrap and chips and it was lovely maybe best kebab I’ve had. I’m working up this way and was well impressed food was spot on and the staff all seemed nice blokes 👍

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Dave Ricket . 2024-01-09

MORE AT Google

lovely place , people are always nice there

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Jack Hickey . 2023-12-14

MORE AT Google

Quality of kebab had dipped in period post lockdown but has now returned to previous levels... however prices seem to have doubled in past five years which means I visit much less frequently. Poor value.

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Jonathan Stott . 2023-11-22

MORE AT Google

Great staff very co operative and the food quality is on another level

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Amir Khan . 2023-11-22

MORE AT Google

Asked for large mixed Donna wrap.... Got regular lamb Donna pitts

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Harry Hope . 2023-11-19

MORE AT Google

Kebab was very tasty although had small pink blemishes on the meat, smelled and tasted good. Terrible amount of chips and not nearly enough sauce. Also got baklava and was left out of my order. Not worth the money at all.

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Peter De Souza . 2023-11-18

MORE AT Google

Been using flame grill for over 20+ yrs. Friendly staff, very social able and food never disappoints

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Stu Newland . 2023-10-22

MORE AT Google

Overall it was a disappointing experience - simply asked for the doner and chicken shish to be well cooked and it wasn’t, not first time, shame as if they done that I’d be a regular!

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Ozcan Ahmet . 2023-08-27

MORE AT Google

Its not a place you go for the atmosphere. The food is excellent Very tasty Be sure to ask for no onions of you don't like them as they tend to pile them on if you don't ask them not to but if you order correctly it's an amazing take away 👍

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James McGonagle . 2023-07-28

MORE AT Google

Used FG for years, lucky to have them in Banstead High St. Thanks Lads!

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Kevan Mcilroy . 2023-07-15

MORE AT Google

Paid £12 for the chicken shish kebab and it came with 4 tiny pieces of chicken!! Extremely overpriced!!

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Graziela Villela Pedras . 2023-07-02

MORE AT Google

Far too expensive for what it is

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Ryan M . 2023-07-01

MORE AT Google

I’ve got a takeaway from here several times and the food has always been really tasty. Each time I’ve ordered the chicken shiah kabab and chips in pitta bread. I would order from here again and would recommend.

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SLeeH . 2023-06-25

MORE AT TripAdvisor

Really good food as always from our local, friendly service , tasty food!! Chickeny cooked really nice and moist , chips really crispy and fluffy :) !!

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Eralp S . 2023-06-18

MORE AT TripAdvisor

Just demolished my flame grill mixed grill. So delicious …. definitely will have this again! I highly recommend!

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gmmc1991 . 2023-06-18

MORE AT TripAdvisor

Had another lovely meal from here. I’m really impressed with the new packaging as the food was presented really well. We ordered a mixture of kebabs & two of the chicken fillet burgers. All kebabs were soft & juicy, really tender meat. The burgers were also great. Thanks Flame Grill!

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Gul S . 2023-06-18

MORE AT TripAdvisor

We ordered dinner from them. This was our first time ordering from their restaurant. Worst experience ever! Food was tasteless and cold. Rice was a mixture of old and fresh rice with a terrible mixed taste. There was a male hair inside the rice. NEVER AGAIN.

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Ebru T . 2023-05-12

MORE AT TripAdvisor

Food was lukewarm and tasteless. The Halloumi Pitta tasted dry, rubbery and reheated. The kababs were poorly presented. Clearly not a patch on what they used to be. Avoid.

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Paul N . 2023-05-04

MORE AT TripAdvisor

Great food , very tasty and good service

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Simon Streeter . 2023-04-21

MORE AT Google

Foods ok but better than all the others in the area. But is WAY too expensive. I eat up London quite often so I’m used to paying over the odds but this place does take the mick.

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Dale Alloway . 2023-03-19

MORE AT Google

Worst kebab I've ever had flavourless and dry and came in some plastic tub like something you give to children to eat out off. Then you got to build it your self! No napkin no fork. Waste of money and my time

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Dan Shep . 2023-02-05

MORE AT Google

If I could give it 0 stars I would! Ordered through Deliveroo, messed up half the order so requested redelivery and they still messed up. When going in to order they always mess up also. Can’t seem to read their own menu apparently!

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Georgiiraraa . 2023-01-23

MORE AT Google

Just had a lovely Doner kebab from Flame Grill - weve found a few kebab shops locally have gone down hill and someone recommended us to Flame Grill It did not disappoint… the lamb was so tasty and there was so much salad. We will def be back

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Katy Streeton . 2023-01-21

MORE AT Google

Had a fantastic meal from here the other night. The food was lovely and fresh & the staff were so friendly. Will definitely order again.

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Gul S . 2022-10-14

MORE AT Google

Don't bother selecting individual salad items online, they will just not read it and chuck it all on for you to find when you get home with it

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John Stuart . 2022-09-24

MORE AT Google

Great kebab for the late night feast😊

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Barry Cragg . 2022-08-31

MORE AT Google

Friendly staff, lovely food, always busy

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Kelly Whitehouse . 2022-08-27

MORE AT Google

Unreal kebab and and full of flavour, not greasy or fatty and just tasted so fresh. Quick service and polite on the phone.

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Ryan Pearce . 2022-07-10

MORE AT Google

I went to this store yesterday. I ordered a lamb wrap. They got the order wrong twice! The lamb was not cooked properly. And now I am very sick. I would Avoid this takaway at all cost.

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Romeo . 2022-06-23

MORE AT Google

Great take away friendly staff . Food has always been excellent 👍🏻

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Rob . 2022-06-17

MORE AT Google

Fabulous quality food, fair price & very quick take away service.

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Sharyn Valentine . 2022-05-28

MORE AT Google

Very disappointed to be honest. Been going here for many years. But tonight. I ordered a large Donna and got a small. Food wasn't hot like it usually is. Meat was burnt.

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Hayley Bateson . 2022-05-20

MORE AT Google

Used to be great but twice now collected a takeaway and they’ve got the order wrong. Food used to be amazing, now it not so good. Won’t be returning.

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helenpalmer71 . 2022-05-14

MORE AT TripAdvisor

Found this in my food . Won't go here again

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annie still . 2022-05-02

MORE AT Google

Been using this place for years but not for the last year during covid scare. Normally things were generally ok except for the order today. Phoned at 18:00 and collected at 18:25. For a start the order was wrong with items missing, it was all cold and the chicken was dry. The salad was chopped too small and the chilli sauce was more like a damp powder than sauce but no chilli heat at all. Considering it cost just over 30 quid I am sorry to say that I will think hard and long before using them again.

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MrTango244 . 2022-04-09

MORE AT TripAdvisor

Great burgers served with a friendly smile.

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Paul Davison . 2022-01-31

MORE AT Google

Really great food and an order online system that actually works. Give meals so far, all exceptional and all ready for me when I arrived hot and delicious

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Andy Burge . 2021-11-03

MORE AT Google

Had chicken Shish and donner kebabs. Both lovely, good quality meat, lots of salad and tasty chilli sauce but very small size portions for a large especially bearing in mind cost.

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K3448DNaaront . 2021-10-22

MORE AT TripAdvisor

I come to this superb restaurant often as I like the good air that is part of this place. The personel is highly helpful and professional. The service is impressively efficient. Needless to say, the food you get is great. I frequent often and I was never disappointed. The rate is honest. I suggest this restaurant to all my friends. Also stuff is all Friendy its good porsen

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313vahidf . 2021-10-17

MORE AT TripAdvisor

Got my order wrong and over charged me as well. Not going there again

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Ralph Askar . 2021-08-22

MORE AT Google

Excellent food and very friendly staff.

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Mack G . 2021-08-01

MORE AT Google

Always lovely food and friendly service from the guys here!!!

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Dean Watt . 2021-05-25

MORE AT Google

I love this kebab shop, the quality of the meat is amazing and the salad is delicious, not just soggy lettice and onion like a lot of other places, plus a whole cooked pepper on the flame special. I never get that greasy sick feeling other places give me. I'm a food snob, my husband is still shocked I eat kebabs lol but only from here. Plus as a retired chief I'm impressed by the cleanliness

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N4898BNtraceyp . 2021-05-11

MORE AT TripAdvisor

Visited Flame Grill for lunch and had the chicken shish wrap & chips. The meat was very well cooked, nicely charred and moist. The staff were polite and welcoming. I highly recommend!!

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Eralp S . 2021-04-12

MORE AT TripAdvisor

Great meals at reasonable prices and friendly staff.

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John K . 2021-04-10

MORE AT Google

My order was just left sitting there at the back on top of cooker stove

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Anita Dunning . 2021-03-21

MORE AT Google

Always good fresh food,very clean and very friendly place.

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San . 2021-02-23

MORE AT Google

Haven't been the Flame Grill in ages and used to love it here but really disappointed when I arrived to see the guy who was cooking the food to have his face mask around his neck. The owner also had his mask below his nose and just covering his mouth. I'm sorry but in the current climate this is just not acceptable. I just turned around and left I won't risk catching COVID (or anything else) because people wont wear a mask properly.

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Mark Taylor . 2021-02-15

MORE AT Google

Haven't been the Flame Grill in ages and used to love it here but really disappointed when I arrived to see the guy who was cooking the food to have his face mask around his neck. The owner also had his mask below his nose and just covering his mouth. I'm sorry but in the current climate this is just not acceptable. I just turned around and left I won't risk catching COVID (or anything else) because people wont wear a mask properly.

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marktN2117HG . 2021-02-15

MORE AT TripAdvisor

so 1st off when trying to order a kebab , being told bossman said i can go early so i turnt off the the grill isnt a excuse in my eyes, its 9pm on new years eve. alot of people will be ordering out, tonight....

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CWHD87 . 2020-12-31

MORE AT TripAdvisor

The cheese in my cheese burger was a bit sludgy but everything else was decent chips were nice and I don’t know why my friend likes it so much

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Goofynan . 2020-12-24

MORE AT TripAdvisor

Bad attitude, overpriced and small portions. Moved to Banstead and had hoped for a decent takeaway - will be heading back to cheam for a good kebab.

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Foody4Ldn . 2020-12-05

MORE AT TripAdvisor

Been there today,,, not very welcoming place and ordered two quarters chicken with chips and burger. Chips were cold and chicken was horrible,,, somehow managed to eat burger,,, never go back ,,, so far most worse kebab place I have seen.

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Shah nawaz t . 2020-11-19

MORE AT TripAdvisor

The owner of this shop is so caring, he still remembers my dads order even thou he cant get out to buy it himself anymore! Great food too!

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Catherine Banks . 2020-11-16

MORE AT Google

We used this place regularly about a year ago but they kept getting the orders wrong so decided not to use any more. Gave it a go today and guess what, still getting the order wrong. Orderd a quarter pounder with chesse, got no cheese or salad. Large donner with chilli sauce, got mayo. Maybe that was to try and mask the fact the meat was hard. Oh and the portion sizes have got smaller. God only knows what you get for a small donner. The two chicken shish kebabs were fair. I certainly wont be returning.

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jason sheppard . 2020-09-13

MORE AT Google

large kabab wrap really big meat was on point really enjoyed kabab from here

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DJ PERCY . 2020-09-06

MORE AT Google

Not a very welcoming place to eat. Food is overpriced and the owner has bad attitude. It seems to attract a lot of yobbish youngsters on weekends too..

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Csebaski . 2020-07-31

MORE AT TripAdvisor

Great service and food. Owner always remembers clients and happy to chat to.elderly customers.

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Catherine Banks . 2020-07-23

MORE AT Google

Amazing food and great staff!! The Thick Shakes are unreal!!! I get a different flavour every time I go 🤤

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Joel Elster . 2020-07-01

MORE AT Google

Best kebab around. Used get get flamingos in coulsdon as they do delivery but it went downhill so tried flame grill and haven’t looked back. The meat is so tender and tasty and the salad is the best!!! Wish I knew what they used on the shredded cabbage as it’s amazing!

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Emily Ashton . 2020-06-14

MORE AT Google

We ordered 2 small Chicken Kebabs and a large Chips - Got home and you could barely call it a small portion of Chips, it was ridiculous. We didn't expect to have to check our order before we left as it was such a simple...

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LittleWilbs . 2020-05-17

MORE AT TripAdvisor

don't bother I called with a order waited the time they said when I arrived and give the order name they wanted me to tell them what I wanted clearly hadn't made my food and replied blunt and rude wont ever get my custom again

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Jordon Foreman . 2020-04-23

MORE AT Google

Great kebab and burger takeaway Happy to adapt items on menu

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Richard Banks . 2020-03-28

MORE AT Google

The staff are always smiling, and the food is always great. Our son loves the Chicken fillet burger and chips. Worth a try for sure.

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Richard Ng-Zeederberg . 2020-03-08

MORE AT Google

A great takeaway to have locally. Good quality food and the staff really friendly.

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Neil Allison . 2020-03-07

MORE AT Google

After years of purchasing takeaway food from this shop I received very poor service. Scrapings of meat was supplied in my takeaway meal. Disgusting Very disappointing and will not be returning. A very poor way of treating a regular customer

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Clare L . 2020-02-13

MORE AT TripAdvisor

Flame Grill Banstead is such a let down. Since we moved to the area some years ago we have tried this so called fast food kebab shop a few times and every time it gets worse. The food they cook has no flavour and they...

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barrygC498YA . 2020-01-01

MORE AT TripAdvisor

Small portion and very expensive

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Mohamed Rifan Abdul Azeez . 2019-12-24

MORE AT Google

Burgers not cooked all the way through, chicken not cooked in the middle, chips warm and not cooked properly, bin job for the lot. Not happy

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alaL942UJ . 2019-12-12

MORE AT TripAdvisor

Very poor quality meat and the meat is very dry with a funny taste. Over priced far better keebab shops around.

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Gordon Davis . 2019-07-24

MORE AT Google

Sadly Rubbish Were the only ones in the shop when we arrived, took our order, then the phone did not stop ringing for takeaways, our order was a long time, with part of it sitting on the counter, end product cold food, under done chips, ended up putting most of it in the bin.

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Jon Marshall . 2019-07-14

MORE AT Google

Not a bad kebab but not worth the high prices.

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Matt Morris . 2019-07-04

MORE AT Google

Delicious cheese burgers and chips

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christine sawyer . 2019-06-09

MORE AT Google

Way too pricey for the quality food u could eat in a restaurant with the price u pay

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Tahmidur Rahman . 2019-05-23

MORE AT Google

Always really friendly and food is always good.

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Emma Goode . 2019-04-02

MORE AT Google

Ordered a large lamb doner- nothing unusual from a kebab shop (Sunday evening granted) unfortunately it was unedible. I returned it to the graceful gentleman behind the counter (quite the opposite) and treated like a complete fool in front of multiple customers and advised that all the fat I had separated in the box- was not fat?! Seriously come on. At least I got a refund and free greasy fingers

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Oliver Slinger . 2019-03-03

MORE AT Google

Rude! Poor customer service. Kebabs not as nice as previous visit a month or so earlier.

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Westy018 . 2019-02-20

MORE AT Google

Not sure what to say really, all food was awful

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david bukowkski . 2019-01-17

MORE AT Google

Amazing kebab shop. If they delivered it would be dangerous

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Stephen Cameron . 2018-10-24

MORE AT Google

Great food bit pricey for a kebab but guess it's Banstead prices

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kempak k . 2018-09-15

MORE AT Google

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