Outside Hathersage Cafe in Derbyshire Dales

A great place to call for breakfast if you’re out & about in the Peak District, the food was great, staff were friendly. Great for walkers / photographers and the added bonus it’s above a great outdoor shop.

Perfect. Beautiful location. Good decoration. Simple cafe in a shop. Good quality and tasty food. Definitely go back there.

Visited the Outside cafe today expecting the usual basic good food at a good price . However my scampi and chips meal was very poor . Not many scampi but a huge pile of rather soggy chips and a salad with half the lettuce yellow and wilted . Not what I expect having been a customer for more years than I care to mention . Very very disappointed . Good service and friendly staff just poor food today .

I visited with my boyfriend for lunch on Saturday. I ordered scrambled eggs, smoked salmon and avocado on toast. My boyfriend ordered scampi and chips which tasted satisfactory and looked quite appealing. My scrambled eggs were quite wet and made my toast go soggy. I had to leave most of the avocado as it was brown and mushy, and obviously gone off. The smoked salmon was lovely-probably because it came out of a packet. I patiently waited for someone to check we were enjoying our meals or even clear our plates before we left whilst I finished my coffee. They did not. Sorry for not bringing this to the attention of staff by going to the counter, but with orders constantly being taken and food being taken out to tables, there was little opportunity to complain. Hence leaving this review. I will definitely not return here to eat.

We visit this cafe regularly and always enjoy the food and relaxed atmosphere. The young staff provide efficient service and the food is great value- especially love the toasties and cakes for a quick lunch. Dogs are welcome on the balcony but we haven't decided yet whether we trust ours around so much sausage!

Best breakfast I have had in the area. Will definitely be calling again! You can always judge a full English by its sausage and this one did not disappoint.

Lovely little cafe over the outside shop, full English a must, cakes are delicious. Will definitely be back

I arrived here in high spirits after a nice walk up to Stanage. I wanted to buy some beers but unfortunately they don't sell alcohol so I instead had a hot choccy with creamy cream and marshmelons. The 10 item full English was nice but the black pudding was a tad on the chewy side and one of the beans was rock hard like my pet rock rocky. Besides those two minor issues it was pretty nice you know. 10/10

Been here many of times for breakfast with friends and today I came alone with my dog before a walk. Every time Iv been, Iv had my dog so sat just at the top of the stairs as I always do. Today I couldn’t just leave her or she would follow me in to order or drag the table with her. Staff Told me that dogs arnt allowed in the main cafe that I was already aware of but there was nothing else I could do, what I told them, she’s only a small whippet and never any bother. they kept telling me I couldn’t bring her in but they couldn’t get in their simple heads I had no other option, and then insisted I picked her up for hygiene reasons but in doing so made her closer to the counter and all the food/cakes on the counter and till area. no common sense and clearly can’t think for themselves as they kept going to ask the boss.

Find it above the Outside Shop, it's a great cafe. We had tea/coffee mid-morning with a great cake - date and crumble.

Such a great place for a tasty, simple lunch. A large cuppa has 2 tea bags! and is hot. We had fried eggs on granary toast. Free range and cooked just right with dippy egg and 2 lightly grilled tomatoes. Just perfect after a lovely morning stroll in the sunshine.

An excellent cafe above the outdoor shop with a wide ranging reasonably priced menu. Good for meeting up before or after a local walk.

A lovely friendly cafe with plenty of space, good service, friendly staff and a very extensive menu.

After missing my station and getting off at Bamford I decided to walk to Hathersage which was really pleasant, I went to Outside lunch. I ordered their homemade chicken, leak and mushroom pie with chips, peas and salad. The service was fast and the server who also took my ordered always had a smile on her face and asked if I wanted anything else. The food was very fresh and full of taste and the serving was very generous. I followed my meal up with a large cup of tea and a free biscuit. I love the decor of the place - lots of photos of climbers, mountaineers and mountains. I would highly recommend Outside.

Lovely place for breakfast, lunch or drinks. The cafe is upstairs above the shop and the staff are very friendly. Great prices and pictures on the walls. Lots to choose from to eat and drink too. Highly recommend a stop here to see the shop and grab a bite to eat. Free WiFi available for customers too! Always a win!

Spent a couple of hours on the 7th March in the afternoon in here after hiking Stanage Edge in some ropey conditions. Looked like really nice food so came back for breakfast on the 8th before heading back to London. Had the 10 piece breakfast and it was pukka!!! However I was sold on this cafe (and the amazing outdoor shop downstairs) by the picture of Alex Honnold having breakfast there, on the wall as you walk in. Any cafe good enough for the greatest ever climber is good enough for me.The quality of the food is very good, and it was pretty quick also in coming out. Reasonably priced considering the quality! The shop downstairs is all really high spec stuff and I dropped £200 on a new North Face jacket before I left, always the danger of having a really great walking shop below a really great cafe when you are a Walker, the bank account takes a hammering.Cant recommend this place enough. Would defo go back to Hathersage and this cafe / shop.

We first started using this cafe for Sunday breakfast many years ago, as at that time it was the only place in the Hope Valley that served breakfast. Then for whatever reason, probably because other venues started doing breakfast, we stopped using Outside. We have recently "rediscovered" this great cafe and have had a breakfast and sandwiches at lunchtime today. I had smoked salmon and cream cheese, which was excellent, with loads of cream cheese and salmon. Everything is very reasonable and we shall be renewing our acquaintance with Outside.

Been in this shop numerous times but never realised there was cafe upstairs. Lovely cafe and very reasonably priced. Good choice on the menu. The hot sandwiches were produced quickly, numbing the pain of the money we had spent downstairs on new hiking gear . Great place to shop and eat.

On my last day in Sheffield I took the train to Hathersage to look around and to visit the legendary Outside outdoor shop and cafe. The staff were/are friendly and helpful and even looked at the train times for me and another one helped me choose some postcards. The shop itself has a wide range of climbing gear including shoes. The cafe was busy but the lady serving there helped me find a table. As there was 1/2 hour wait for food I decided to have a Rocky Rhode cake, a cappuccino and a Belvoir drink. The cappuccino was first class and the cake was very soft and very fresh. If you are in Hathersage or nearby I would definitely go to Outside. I would highly recommend Outside.

Great sandwiches and cakes, substantial portions. Highly recommended for lovers of the great outdoors and anyone with a good appetite.

Outside is a bit of a go-to place for walkers & climbers & the like in the area - great gear, knowledgeable staff, parking outside at the back, and a fine cafe upstairs. It's mostly classic cafe food with a few local specialities like Derbyshire oatcakes with various fillings, and generous side-salads with lots of the options. Portions are a decent size and it's all reasonably-priced. Service can be a bit on the slow side though when it's busy. Nonetheless a good and popular place to eat and one we continue to go back to.

After an all day walk and on our way home we felt in need of a drink and cakes...and knew that there was a cafe above the outdoor pursuits shop. It was great and although near to closing time there was still a good choice on offer

Lovely spot, lovely area, beautiful Barn, really well prepared, comfortable lots of space great wildlife and birds including resident local owl

I visited the cafe after an absolute trek through the wildness of the Peak District. Upon arriving the waiter who was a young lad (I later learned his name was Jude) saved me from a vicious flock of pigeons. He was brave in the face of adversity and for that I am eternally grateful.

We are three times here whilst camping in the Hope Valley. Fantastic food; good value for money and the hugest chip buttie I have ever seen for a child’s portion! Great cakes and coffee too. Very busy with walkers and climbers. Worth a visit.

A great bacon and egg sandwich for breakfast. However the coffees are out of a machine. If they made the coffee properly then it would be 5 stars.

Called in mid afternoon. Whilst the counter staff was courteous and attended to our order in a timely manner, I felt the staff who appeared from the kitchen to serve the food, gave the impression of wanting to be anywhere, but there.

Excellent cafe with extensive menu. Served quickly and food came quickly. Good value with generous portions.

Average food, that's overpriced. Ham & Cheese sandwich was quite good, with lots of filling. Jacket potato with extra cheese was burnt - skin completely black on the inside. Coleslaw tasteless and watery. Nice side salad if you like cucumber. Expresso coffee was strong & bitter.

This place has a big seating upstairs and serves hot meals. Food is average, avoid the coleslaw swimming in mayo and dry salad and you will be fine. I loved the falafel burger best and the meal would have a nice finish if they serve ice cream.

Really good quality sausages and bacon on the breakfast menu. The bap looked really good. The tomatoes were tinned which was a bit unusual. Friendly service. Good value without frills.

Had friends over from Australia that wanted to try some local food. Brought then here to try the Derbyshire Oatcakes. We all loves them. Friendly staff and very reasonably priced

Excellent place- we needed somewhere that didn’t mind our muddy boots after a walk and this was perfect. Wooden floors so you didn’t feel bad about ruining the carpets! The guy who served us was brilliant, new everything about the cakes and food available. Food came out promptly and was delicious. Would definitely recommend it to anyone in this area!

Went here with a friend at the weekend for a look around the shop which has very well priced and high end outdoor gear, the cafe was great too with a lovely breakfast and coffee. Staff are also very helpful and knowledgeable

After waiting for 45 mins for a simply breakfast order we left. Hungry and unhappy kids. Wouldn't go there again. No apology from the staff.

We love this place for a proper no fuss breakfast. Big mugs of tea, order breakfast by item and friendly service. We found service very speedy but it was relatively quiet. Such good value!

Popped in for a quick coffee, hot choc after a nice walk with the dog. Staff very friendly and even gave our pet a dog biscuit and asked if we needed any water for her

It hard to decide how to rate here. The food is without doubt very good and value for money. Ideal for anyone in walking gear or with a dog.

We stopped here for a cup of tea and enjoyed the stories on the walls of great mountaineers. Service was friendly and prompt.

Went to buy some outdoor gear and visited the shop. Could of bought online of course but wanted to have some face to face advice. Anyhow......

We're lucky enough not to live too far from this great little cafe and often call in for a Sunday...

Good selection of food and cakes Nice atmosphere Just a shame the coffee comes out of a machine and is...

A mountain of fresh tomatoes on thick cut, crisp toast = absolute bliss! I'm sure the soup, which had run out, would have been equally good.

Este lugar puede llegar a estar muy concurrida, con buena razón. La comida es excelente, aunque un poco caro, el entorno es agradable y puedes ver el equipo exterior mientras come. ¿qué no?

Rigtig fin lille restaurant - med det mest almindelige engelske mad. Priserne er meget rimelige. Pæne og rene lokaler

Ate here whilst staying in Hathersage as wanted just something relatively simple.Service and friendliness from staff was excellentNot sure if it was because it was the end of the day and near closing time but food was OK- not terrible but nothing to write home about.

my son and I love going here. They serve propper cafe with no frills foodfreshly cooked and good size porthions. We often have lunch but its great if you just need a brew and something sweet to tide you over, the cakes are home made. The staff are friendly and the cafe though busy never feels crowded as its not crammed full of tables.

Nice hot food great menu . Go here every few weeks to get good food.Not posh but great tasty hot food.The staff are helpful and very pleasant.They have everything you could desire on the menu.Keep up the good work guys.

For my money, this is the best cafe in the Peak District. It has a decent-sized menu of down to earth food, with something to suit all diets, and it offers excellent value for money. Service is good, and it is an attractive environment in which to stuff your face!

Not for the first time I experienced a substantial delay following ordering food. They seem poorly organised.

Good breakfasts served here at good prices. Could do with opening a bit earlier for the keen crushers!

We were a group of 6 - 3 had been walking and had not had any lunch, 3 had been to a café and a museum so just wanted an afternoon snack. The ravenous walkers enjoyed big portions of chilli while the strollers had coffee and cake. It was all very nice and we would happily go back.

There's a big selection of simple food - from breakfasts, sandwiches, backed potato, scampi and chips, etc. Plus cakes for dessert. It's fairly basic, but good stuff. It can get busy which makes finding a table a tricky.

Been here so many times in the past, great food and superb selection of outdoor equipment. Well worth a visit.

vegan options available, fairly priced, portions could be bigger - majority of customers are hungry walkers!

If you are a climber you'll know that a day on the Eastern Edges begins with a pint of tea and a bacon butty at Outside. For this reason, it is often pretty busy on sunny mornings. Food is good, albeit a little pricey for what it is. Light, bright and cheerful cafe (could do with a really good clean though).

I often pop into this cafe after a swim around the corner at Hathersage Swimming Pool. The Hot Chocolate with whipped cream and flake is particularly yummy. The cakes are also very good if your feeling naughty.

A fair-priced lunch with something for everyone. Dogs are welcome and the staff are lovely. Would recommend to everyone.

This is well worth a stopover but it would be better if it opened earlier. The staff are great and the toilets spotless

I've been coming here since this cafe first opened (as Longland's), and for my money, it is quite possibly the best cafe in the whole of the Dark Peak, if not the entire Peak District. Great choices (including plenty for vegetarians and vegans), portions to keep you going all day, fantastic value, and great service. No wonder many come back here year after year. Whether you're just after a quick coffee and a sticky bun or are plotting up until the rain stops, this is a really great cafe.

Superb photographs and paintings on a climbing theme decorate the place - many for sale. Very reasonable prices and friendly staff. Not too easy to find so ask the staff in the Outside shop.

This is a good cafe to stop for lunch. We both had chip butties and it was more like a chip butty and chips,really good portions and tasty too.

2 families for lunch on a weekend. Pleasant surroundings and good range, however staff failed to get the order right and were then very poor in helping making it right leaving one child without a meal. Having shared out what we had between all the food was tasty.Left feeling let down by unaccommodating stance of staff.

Easy to find although can be very busy,dogs welcome also. situated inside outdoor store in the centre of Hathersage

We had lunch here today - not for the first time. Pretty full as usual (it's a popular spot for walkers and a good place to recover from the rigours of choosing yet more walking and climbing gear that you just have to have, as well as for seeking sustenance after a good walk...). We didn't have either excuse today so had to settle for just a Derbyhire oatcake each with Brie and mushrooms, served with a side salad and some home-made coleslaw. The food was great though service a bit slow. There are plenty of photos and paintings of mountain and climbing scenes on all the walls to stare at while you're waiting, though, which is fun. This is definitely somewhere to come if you're hungry though, with good-sized portions of well-cooked food, not too many pretensions, and hot drinks in decent-sized mugs not small cups. All day breakfasts till around midday too.

We visited twice as they had a few vegan options on offer including a falafel burger, soup, sandwiches, bagels, toasties! The good was tasty and its great to see that even in a cafe in the peak district that they are catering for certain diet requirements!

came here after a walk in the rain and wind with family - absolutely fantastic selection of food, could have had anything off the menu! good portion sizes and really good quality food. Service was a little slow considering how quiet it was, but overall very good and will definitely return

Busy cafe above the Outside shop itself.Very varied menu .Reasonable prices and pretty good food if basic .Pleasant staff and clean place .

We called in for an early lunch and they were still on the breakfast menu so decided to go with the flow and ordered a full breakfast and also a hot bacon and mushroom roll.Everything was cooked nicely, not too greasy and the bread was a lovely granary mixture.There was certainly no complaints and not a crumb left.We will be returning to try the lunch menu as we liked the sound of the Derbyshire oatcakes.

Popped in on a wet miserable day after browsing the shop for second breakfast and a drink.Service was slow and inefficient, and not particularly friendly . The staff were also more focused on making each other drinks and cleaning windows than servicing customers efficiently. Food was nice - nothing crazy special but good for the price, and cake was yum! Cafe is really nicely presented with lots of great artwork and photos on the wall which I really enjoyed. Would visit again for a convenient bite to eat with own free carpark and not too badly priced.

This is a nice little find, quite well hidden in my opinion. They welcome dogs too! The giant Yorkshire pudding with chips, local butcher (tasty) sausages and gravy is well worth a visit alone. We have had problems with the young chef, who has been rude when they have run out of things and has also served normal bread and claimed that it was gluten free. When we looked at the packaging it was normal bread. They waiting staff can appear unprofessional at times, which to be honest has pushed us to visit other cafes.Very promising but the chef and staff let it down in my opinion. It would be a 4/5 if it was for the numerous issues we've had with the staff.

We were in the area for the weekend and ended up in Outside, great shop and upstairs is a great cafe, well priced, fresh, quick ,efficient and friendly, what more could anyone ask for?

Freshly cooked and tasty, just what is needed when it's a little cold outside....or even in summer. lol

My girlfriend and I called into the shop to pick up a Christmas present on a very dismal wet day. So was only thinking of getting the gift and going home. But thought would grab a coffee and let the weather go over. In doing that decided to grab a breakfast from there. And it didn't disappoint. Eggs, sausage, bacon... Everything they brought out was cooked perfect. Very reasonable price and very filling. Will definitely look at heading back in the future. Nice pleasant staff and very welcoming. :-)

Great, plentiful, cheap and cheerful food for the walkers and climbers who populate this place. A wide ranging menu but all freshly cooked.

Although inexpensive the cream tea was not great. Mug of tea not pot with extra hot water.Scone very good, cream good but not enough of it likewise the jam. 6 out of 10.

This cafe was atop of the Outside walking shop in Hathersage. It was a basic eatery with courteous staff. The food was well cooked and delicious.

Great for chips, baked potatoes, that sort of thing, The best part is that it is attached to the Outside shop, so there's a general outdoors/climbing ambience which makes it appealing. Not by any means haute cuisine though.

We had a good cup of coffee and shared a "brownie" before running across Stanage Moor" in the morning.On returning to buy articles from the shop in the afternoon we went to the café and ordered two toasted humous sandwiches with red pepper, coleslaw and salad plus two mugs of tea.There was no coleslaw and when questioned the waitress said " we haven't got any!". The toasted sandwiches were, in fact, paninis with a very thin spread of humous and an excuse for a bit of red pepper. The salad was a few small lettuce leaves and a couple of slices of cucumber. The tea (£1.70 each) was a mug with a teabag thrown in it! £15 for this! I call that terrible. We had expected something substantial and nourishing after a good workout on the moor.We have known Outside for 25 years...won't go there again either to buy equipment or visit the café.

Excellent food freshly prepares and served piping hot. Have been here many times and will be going many times more.

Di passaggio ci siamo fermati per colazione. Che si compone a ingredienti, scegli cosa farti mettere nel piatto tra uova, bacon, funghi, fagioli e altre sostanze ipercaloriche! Nel complesso onesta, senza infamia e senza lode. Unico neo, apre un po' tardi per fare... colazione!

It's a shame it no longer has it's original identity 'Longlands' after Nick who originally ran the place but I am sure that he would be happy with the way the cafe has gone.We have been using Outside regularly to meet our climbing clients or finish after a good days climbing on Stanage.The service has almost always been good, the food always tasty and for me, the coffee a great fix.

I came here with a friend over the weekend before a days climbing at stanage. We both ordered food and was given a spoon each with our numbers on. My friends food came shortly after, whilst I sat waiting for a further 30 minutes. After seeing a woman and man asking where their daughters chips were on the next table and the waiter coming and saying, sorry we will put some on now, I thought oh dear. I went and asked where my food was and low and behold, they had forgotten to put my order through. I then got my money back and got a half assed apology. So I proceeded to leave and end up climbing all day with an empty stomach. Lots of staff, not much communication...

Have been to this cafe twice this week after I stumbled over it when visiting the Outside shop downstairs a few months ago.When you enter for the first time its overwhelming to see the large menu board with food of all sorts.My favourite is the Yorkshire pudding filled with a good portion of chips and 2 large sausages (sourced from the local butcher in Hathersage-Bowyers family butchers)all covered with a nice thick gravy and it's great value for money much cheaper than the local pubs.The staff are helpful and very polite which always helps.If you are walking or cycling In and around the Hope Valley don't miss out on the this eating place oh and a great shop downstairs with very knowledgable and friendly staff who understand the great outdoors and the kit required to explore it-12 out of 10

Let's start with why it didn't get an 'excellent' . . Did seem like some of the staff were maybe new and this uncertain particularly on the till. Also prices seem a little, and only a little on the high side.And now for the good stuff . . . Although the person serving us was having trouble with the till she was polite and friendly - apologising for her perceived slowness. We've all had to learn new skills and the manager was on hand to guide her so fair enough - we all need to learn the ropes sometime.The choice of availble dishes was brilliant. The ethics just as brilliant. Free range eggs, locally sourced meat from the village, Fairtrade tea and sugar.Quality of food can't praise it high enough, For what is primarily a cafe the qulaity is top notch. Fabulous, good sized home made burger, crispy, hot chips, nice side salad - clearly cooked to order and served with a smile.So OK - not the cheapest, not the Ritz - but good, honest food served by polite people in a clean environment.Will return for sure.

Not the fastest at serving, there are often long queues which shows its popularity, and the staff always make you feel as if you are an inconvenience, but after a day on the hills the food is good, big chunky cakes, mugs of tea with tea bag in it to dunk so you can have a builders brew if you want, they dont mind mud on the floors or rucksacks piled up.. not expensive and a great place to recover from your days excursions.

Just back from dropping off two rucksacks full of gear for the Nepal appeal.My daughter and I thought we'd treat ourselves to breakfast at the café. We're regular visitors and have left happy - until today.I ordered sausages on toast for my daughter - £3.00. It arrived - one small skinny sausage and one slice of toast. 'Is that all of it' she whispered to me. The 5 way breakfast I ordered was equally mean. Really - beans are relatively cheap a few more wouldn't hurt. We'll probably not bother again - which is a shame. because it means I won't visit the shop as often and there will be fewer impulse buys. That's how it works - the shop is great but you need to be consistent. I've come away disappointed and that can't be good for your business.

This place is great! We have only ever eaten breakfast here, but if that is anything to go by, then the rest of the menu will be delicious. The portions are generous, and the prices excellent. A great place. And you can take your well behaved dog too!

Having drove up to the peaks for a run I thought id grab a quick coffee before the long drive home. The outside shop is great but id never tried the cafe.Anyways long story short the older lady who served me not only was impolite she actually looked at me me with disdain in her eye. Very unprofessional and the kind of service that made you wish you had spent your money elsewhere.Im not sure if its because I was young, had visible tattoos perhaps or maybe it was my retro spectacles...I have no idea. But if you want to be made to feel awkward and like an unwelcome stranger...this is your place. Oh and the coffee was little more then half a cup to boot. Will not be going back. One to avoid!

Always enjoy going there. Very rewarding if it's after a long walk in the Peaks. Friendly, hard working staff. Good atmosphere. Extra fun as they allow dogs at the balcony. A variety of food stuffs to choose from. Delicious cakes!

I can only review breakfast as that's the only meal I have had here.You can get a ten item breakfast and a mug of tea for £7.50 approx. I forget exactly. Food is hot and cooked to order. I went twice - what can I say? If you're thirsty you can get a pint of tea. You can go in with boots on and rucksack and waterproofs. It is ideal for the walking and climbing types. Free 2 hours of wifi with a purchase.Other meals and veggie options are available.

A perfect place to be before or after your Peaks adventure. The cafe does a stunning breakfast and unbeatable coffee

Dropped in for breakfast with my husband and two young sons, on the Monday after Christmas. The staff on the counter were friendly and we ordered straight away. There were a few other customers but I would say the cafe was only about half full. I thought it seemed like a nice relaxed place.It took about half an hour for our breakfasts to arrive and the the baked beans were cold! My poor son who was having beans on toast!! I decided to eat my breakfast and leave the beans but my son's and husband's breakfast went back. Got an apology and told that "the ring must have gone out". My bacon was overdone and the sausage had sat on one side of the hot plate too long (crispy on the bottom) and when my husbands breakfast reappeared his egg was no longer runny and his bacon had disappeared.We won't be having breakfast here again when in Hathersage.

Only a short review for this cafe, as I visited quickly for a tea break whilst out with work.I've been a few times before and the tea & coffee options are OK. A few soft drinks and various snacks are also available. Drink prices are average for the area.If you need to warm up then pop in here - don't expect amazing service as it is just a small cafe!I'll use this place again for sure as it's in a handy location and the shop below is interesting.

We live a few miles from Hathersage and frequent this shop and cafe regularly. It is one of the best outdoor shops, and the location, building and situation naturally draws people in to the cafe. Here's the catch - people come here for this, not for quality food, drink and especially not the service. We've been countless times over the last 20 years and if all you want is a hot drink and a cake, there is little to go wrong - you'll get your food and drink in a reasonable time. However, think twice if you want food! Especially if you have small children like us a couple of days ago. After placing an order for soup, toasties and chips we then waited for **40 minutes** before the order arrived. This is not a one-off and has happened 5 times before over the last couple of years. I'm sure this cafe didn't used to be this bad. Indeed as a local I so want this place to be good, but am consistently embarrassed when bringing family and friends who are not from Sheffield / The Peaks. Here's a few suggestions for the owners: 1. Aim to get food out within 10-15 minutes maximum - if it's likely to take longer, please tell the customer before taking their money. 2. The staff look to be competent. If anything they look to be worked off their feet - my conclusion is you are not employing enough staff. Also, please try to train them in being less sullen. Perhaps this is linked to them being stressed... 3. £3 for a small cafetiere coffee (or £6 for a 2-cup) is a joke. And your cafetiere coffee isn't that good. Even cafes in London sell *real* espresso-based coffee for less then £3. Please drag your cafe kicking and screaming in to the 21st century and *buy an espresso machine* and sell proper espresso-based coffee at a price that isn't taking the Michael - it isn't difficult.

The café isn't terrible, but the food can at times be poor and we were effectively overcharged.The bean burger was clearly shop bought and possibly frozen, and just came in a dry white bap. No care taken.Further, the dish came with chips but they couldn't be served due to a fault with the fryer. So surely, the dish ought to have been discounted?

We used to visit this venue regularly- on first opening, the food & service were both pretty good, and it was a relaxing place to visit. We visited on a Saturday, early afternoon, and it was very busy. The wait at the counter was around 15 minutes to take an order, and then a 20 minute wait for the food to arrive. The serving counter clearly needed another pair of hands, but there was only one lad, doing his best but painfully slow, whilst other staff were giggling in the kitchen. The cafe had a number of tables which had not been cleared or cleaned, and no-one came out to do this whilst we were waiting. The fryers had broken, so no chips (and no jacket potatoes either).The milk jug on my table needed replenishment- I noticed there was not a jug on each table.When the food arrived, I was appalled. We had ordered tuna & cheese paninis. A small panini on each plate, rather pale- the bread was clearly a day or two old as it was dry, crunchy & nigh-on inedible. There was very little tuna, and the "cheese" was a processed slice. There was no side salad or other accompaniment, and the cost of this delicacy was just short of £4. If a salad garnish was required, that cost another £1.50. Totally depressing and a total rip-off.

Not for the first time my vegetarian sausages were burnt to a cinder here. The chips were ok but far from excellent. The lad with my wife and I says his bacon sarnie was great. The service was extremely slow, eg 20 minutes we waited for 5 people in front of us to be attended to, before we eventually got to order. My wife's toast with her fried egg, was burnt black just like my sausages..never again. The staff are young, slow and very inexperienced.

Looking for a quick bite to eat and decided to give it a go. Was busy but served quickly and a short wait for the food but was piping hot when brought out. Prices were good and a wide selection of food was available. Would recommend.

I don't usually leave negative reviews if we've not enjoyed a place but I still can't quite believe the appalling way customers were treated by one staff member in particular. Yes the service was painfully slow as previous reviews mentioned. It took us 20 minutes to have our order taken and there were only 2 groups in front of us in the queue. While frustrating it wasn't a massive problem. Clearly they are just a bit understaffed with not very experienced young staff. However I don't expect staff to roll their eyes at me and bang dishes about when, half an hour in, I ask for the table to be cleared. Or to snatch the empty milk jug and bang it back down on the table when I asked for it to be refilled. We asked for the wifi password and the staff member treated us like we'd asked for a red carpet! Roll of eyes again and she stropped off to get it. We returned to the table thinking she'd bring it over but when she saw we'd sat down she slammed the paper down at the till and didn't bring it to us. Just a few examples of being made to feel like an inconvenience not a customer. For some reason this young woman gets very angry whenever a customer asks her for something, she was the same with everyone else and it made for a very unpleasant lunch. On the positive the coffee and milkshakes were good. The food was ok, we had Yorkshire puddings with sausage chips and gravy. The Yorkshire was hard, clearly a warmed up shop bought one, but the rest was quite nice. The cakes looked good. Sadly we won't be returning to try them.