Otto Lounge Restaurant in Wirral

Great place to eat and really friendly and accommodating staff!

Fathers day treat! Great food, great atmosphere, they allow dogs and the service was very friendly and welcoming. I searched for a gluten free restaurant as we have an allergy issue in our family.. this place was very aware of the problem and are the best place we've ever been to that deals with such issues. Will definitely be going back again

Poor service poor food quality… won’t be returning. Don’t recommend. Greasy unappetising. Couldn’t even make a tuna melt and chips very simple!

Although Otto wasn’t present to watch me enjoy my breakfast, I thoroughly enjoyed it and would recommend using the nourishment here to satiate your inner gizzard.

Been here several times for a breakfast a lunch and dinner. Food always beautifully cooked, nice selection on menu too. Staff are lovely and helpful and a really nice relaxed atmosphere. Definatly recommend.

Really chilled, relaxing atmosphere. Service is fast and the food tastes great. Very reasonably priced too.

Visited for breakfast. Good menu choice and decided on the lounge breakfast. My partner went for the miami brunch. Ordered at the bar. The lounge was busy and a bit of a wait for the food. But it was worth waiting for. Perfectly cooked hot food, tasty too. After a poor experience elsewhere earlier in the week, it was reassuring to find somewhere that still knows how to cook a good breakfast and serve it well.

My Daughter has just been diagnosed with celiac disease so we tried here for our first family meal out together as it has a full gluten free menus. The service was great the manager took our order due to the allergy and they we very friendly. My Daughter really enjoyed her meal especially the hot brownies and ice cream at the end. All the rest of the food was lovely as well and it was all reasonably priced. We will definitely go again

We come here all the time, the staff are so friendly and helpful, the menu is really extensive. Really dog friendly and the food is delicious- highly highly recommend!

Great spot with friendly staff. Food came quickly and was on point

I wanted a fry up and what I got hit the spot! Everything was lovely and there was very nearly too much. I didn't eat again until very late on that night. Menu is large without being overwhelming and it's a lovely place to sit even if you just want some drinks. Will definitely be going back next time I want another fry up fix

Great food. Ordered on the app and service was quick. Pretty busy early afternoon but did thin out a bit when we were leaving. Will definitely return

Great food at reasonable prices good atmosphere

A really refreshing change to be served so well.....wish I could add another star. Food great an the Brixton IPA exceptional...def going again.

Great atmosphere in the day and on a night out.

Ideal visit in a rustic setting with atmosphere. Friendly staff and quick service. Good range of choice from menu, whether just a coffee or a meal.

This is a lovely restaurant with very friendly and capable staff. It never seems to be overfull which is surprising as it does some really nice food from a good selection menu. We went for a family-meal and enjoyed a range of Tappas and other dishes which were tasty and very reasonable. There was hardly any waiting time and the staff were always available without being intrusive.

Nice venue, plenty of space. Only went for a coffee but staff were very friendly and attentive.

Such a fun evening tapas and bingo. the whole staff team from kitchen waiting on and bar staff not forgetting Sean bingo calling made it a fun relaxed night they went out of there way to make sure everyone had a fabulous evening. We certainly did the restaurant was so busy the legs on the staff couldn't move fast enough. If you want a fun casual evening pre book your ticket and have some relaxed casual fun

Bingo and Tapas night at the Otto Lounge.Excellent food served for large number of customers in timely fashion.A good crowd enjoyed a laugh, sing song and bingo on a cold winter night.Well done to all the friendly staff , especially Sean and manageress Rebecca

Very relaxed lounge atmosphere, lovely staff and nice food

A really nice place to eat. I go quite often with my mum for lunch. The staff are really friendly and welcome queries about the menu. One of staff members recommended the Bang Bang Chicken / Cauliflower. We both had one of these dishes and we both really enjoyed it! We'll be back soon!

We've had tapas at this Place in the afternoon before which was great but we didn't realise they had such a good evening vibe. Ben greeted us at the door and explained the menu/cocktails with a super warm, friendly attitude which made us feel right at home. Once we had decided what we wanted edd made the most spectacular cocktails... we will definitely visit again. A really lovely, friendly bar with the best staff

Great service and delicious food at a good price

Delicious dishes, welcoming, friendly and helpful staff. Great experience throughout. Above review done few years back. Phenomenally to see, that the quality of service and menu remains in the highest standards.

Great food. Great atmosphere and the staff were polite. Would recommend

Gluten free menu! I went to the Otto Lounge yesterday for a breakfast. I chose this place as it had a Gluten free menu. I was amazed how extensive the GF menu was. Almost as many meals to choose from as the normal menu- breakfasts, sandwiches, burgers, mains and puddings. I ordered a full English. The staff enquired about my intolerance and explained how they are mindful of cross contamination of food in the kitchen. The breakfast was really tasty, nice GF brown bread (which is hard to find), hash browns, sausage etc all really nice. Look forward to my next visit.

Great food and great service. with toys for kids and very dog friendly.

The food was nice. I wish you had a choice of either table or the QR code service. As sometimes you can't change something online.

Bacon Cheeseburger... very nice, quick service with a nice lunchtime vibe!

A little pricey for the service but clean restaurant and nice food. A little slow on cleaning tables down and serving.

Met up for brekky with a friend, we had coffee and toast and stayed for an hour.

Great choice of food. Took dog along which was great but music got too loud to have a conversation.

Staff and food absolutely fantastic from Ed down to the operations manager absolutely lovely recommend too everyone definitely won't be disappointed

Poor service ( actually no service ), Ordered Avocado and egg on toast, actually got a very cold slice of un toasted white bread with a freezing cold piece of avocado and a cold egg, inedible! Couldn’t eat a thing This was our 2nd visit, our 1st I ordered a steak sandwich, which was a 4 inch ciabatta with a 1” piece of steak, I queried the serving size only to be told that the “management” instructed staff to serve a 0.5gm piece of meat at the ends of the sandwich so it look like the bread was full of filling

We booked and pre-ordered food for a family meal for 25 people including children. We had a brilliant experience of prompt service and good food. The staff were happy and friendly and they did a great job, getting all our food out together. Well done and thank you. We will definitely do that again.

I love this place. Always good quality food.

My first impression is that it's quite a gloomy atmosphere with poor lighting. I understand the decor theme but find that this look has well passed its sell-by date. The food I had was mediocre and slightly overpriced.

went for a working lunch and food was delicious i had the twisted chicken . service was excellent thankyou

Nice food, but the music was a bit loud.

Really improved since I last visited years ago. Food was delicious and perfect to requests. Service adorable v sweet girls make you feel like nothings a bother. Huge range of syrups for your coffee I had salted caramel cappuccino and it was gorgeous. Food came quickly. Only downside was screaming babies everywhere.

Casual dining and dog-friendly. Always good food and friendly service. Great cocktails and good draught beer selection.

Poor beer selection ordinary food overpriced

Great food, my eldest daughter is a really fussy eater and a vegetarian to boot, however plenty of options for her

Had a coffee when passing through. Dog friendly. How I wish this place was where I live. A classic example of how a pub and a cafe can be in the same premises.

Caters well for gluten free foods

I went for a meal at Otto's Lounge Cafe/Restaurant in the centre of Heswall on Saturday evening and service was good and friendly. I enjoyed a chicken based meal plus a glass of cider, plus several milk shakes and a desert to finish off the meal. The cafe was packed full of customers, mainly adults but several children were there too with their parents and everybody seemed relaxed and enjoying the atmosphere as well as their meals. I recommend you give it a try and do not think readers of this review will be disappointed. Service is quick and facilities on offer are as you would expect from a good restaurant. Well done to the staff running Otto's. Thanks.

We've had breakfast there on a few occasions and it's always good value. The menu is varied and caters for most tastes and I suppose the fact we've been there a few times and will go again speaks volumes.

First visit really impressed lovely atmosphere food was great I'd definitely go again.

Over priced for small portions for mediocre food. The shabby shic theme is increasingly just becoming shabby. Not even a sausage on a £9.50 vegan breakfast.

Ideal for meeting friends for food and drinks with our young kids . Relaxed atmosphere . Burgers are very good and a decent kids menu . I found the staff excellent and food came out quickly. Only minor complaint was the automatic door opening every-time a pedestrian passed on pavement outside . If you sit other end of restaurant it’s not an issue . Would recommend a visit .

We had lots tapas dishes and all of them were lovely. Staff are so friendly, nothing was a problem to them.

I enjoy spending time at Otto Lounge owing to its open layout, casual and laid-back vibe, infused with a touch of Bohemian flair. The modern tunes playing in the background add to the ambiance, but they're never too overpowering, making it easy to engage in pleasant dialogues. There's a sense of privacy provided by the ample space, almost rendering a sense of anonymity. It's easy to find a secluded nook for intimate chats or solitary work. The pet-friendly nature due to its spacious layout is a bonus. The place has a multi-faceted appeal which makes it incredibly relaxing. The cuisine is quite delightful and the service is warm and welcoming. They have this personal touch, making a point to greet you as you walk in and bid farewell as you leave. And oh, running into John Barnes, the former Liverpool legend, now and then is a sweet little cherry on top.

Me and my boyfriend come here for breakfast most weekends, it’s become our go to place because we always know the food will be spot on and we can never go wrong. Also been for lunch a few times and deffo need to come back for tapas. Staff always friendly and it’s nice that you can bring your dogs. Really relaxed and chilled vibe- and coffee’s are always fab too - lots of choice on the menu food and drink wise

Myself and my partner dined here this evening the food was diabolical, the service was poor and I would certainly not recommend you try here anytime soon.

Came here for lunch with a friend. Ordered the chargrilled chicken flatbread. My friend ordered the same but with chips also. The girl at the toll had a face like a wet weekend and looked like she didn’t want to be there which doesn’t help you enjoy the experience. When the food arrived the waiter placed my food in front of my friend first and I had a moment of confusion and thought the mini bucket of chips was on a plate with the flatbread and said to the gentleman, “oh, that one with the chips is for my friend instead”…and then I realised it wasn’t on a separate plate. It was on just the tray. But instead of laughing it off the waiter was very patronising and condescending saying “are you okay love do you need to have a lie down?” Which I thought was extremely rude, made me feel very embarrassed and uncomfortable. The flatbreads were extremely hard to cut into, so we had to ask for steak knives to cut into them, suggesting the bread was quite old or overcooked. This experience has put me off visiting again to be honest..

Really nice find in Heswall. Food and atmosphere were great with food well priced. Good selection of food and drink too. Staff were very polite and quick.

Have to be honest and say that I didn’t have particularly high expectations of this place, but I was wrong. Really tasty and reasonably priced tapas, which are served quickly. You pay as you go which makes it easier when dining with friends. A great place to feed hungry teenagers who do not like to wait for food. Also a nice relaxed atmosphere and the staff were friendly. Compared to some of the posher (yet fairly mediocre in my view) eating establishments in Heswall, I think Otto is great!

This has become a favourite of myself and a friend for a relaxed chat and food. Like all the Lounges the prices are reasonable and service prompt. I am somewhat addicted to their Biriyani Bowl and Mexican Superbowl!

Really nice place just to hang out. Not stuffy.

Had a lovely steak meal, tender, cooked just right. As it was a Monday I also got a free glass if wine.

Staff here always pleasant and food is consistently good. The tapas is really nice, I love the grain bowl. Sounds boring but is super tasty. I like the ordering system via the QR code and service is quick. Always clean too even when busy!

Staff happy to ask chef if I could swap one item for another on my dish. Chef said no problem 😊. Not been before but will definitely go again.

This is why we go to a Lounge. Good food, comfy atmosphere, friendly staff who are good at their jobs and know how to make you feel welcome. The place to go if you want a quiet meal out with a different menu with dishes that actually taste like they're described.

Visited for the first time you couldn’t book unless it was a group but you don’t need to there was plenty of seats on sat evening. Pleasant staff and nice atmosphere. Had 3 small plates chips and garlic flatbread. Little plates and chips were lovely but garlic butter tasted just of stork margarine. You would need to order 3 to 4 plates each.

Just stopped for drinks after work .. Staff were lovely 😍 xx 👍🏻

Great restaurant/coffee shop/bar. Relaxed atmosphere with great food and friendly staff AND dogs allowed inside!!!

A little gem of a place. It is light and airy and full of atmosphere. The food was really good despite my order being delivered incorrectly but it was rectified immediately. Friendly and helpful staff.

First visit and we weren't disappointed. It has a lovely, bustling atmosphere and is very child and dog friendly. I had a chicken, bacon and avo salad which was excellent. The ingredients were all fresh, the bacon was nice and crispy and the avo was perfectly ripe. Staff were very polite and friendly especially considering how busy they all were.

Lovely food and very friendly staff will be going again xx

Great place to enjoy a catch up with great food and drink! Spotlessly clean and friendly too.

Table was clean on arrival, food very easy to order online, including additions and removals of certain foods for each dish, very quickly served and customer service was brilliant. Needed to park in public Car park and pay £2 which was just a short walk to Otto Lounge

My favourite eatery, especially for breakfast and the staff are so polite and considerate, nice chilled atmosphere love it!!

Great place to eat, food always tasty and fresh. Nice atmosphere and helpful staff. Dog friendly, they have a separate vegan and gluten free menu. Big pay & display car park nearby on Mount Avenue.

Always a great place for a coffee and a good breakfast

Great food, I had the Miami Brunch and it was delicious

Short staffed this day is best way of putting it !!!

Went last night for my nephews birthday meal, 22 of us. Everyone thought the food was fabulous but what really stood out was the outstanding service. Everyone was so lovely and we will definitely be back again :-)

My wife and I randomly called in to the Otto Lounge for food and really enjoyed every aspect of our visit. The buttermilk fried chicken was great and the new menu item Nasi Goreng was absolutely delicious. Staff were really helpful, polite and friendly. Comfortable relaxed seating, decor and atmosphere. We'll definitely be returning.

Fantastic breakfast with gluten free sausage, a real rarity

Good place for coffee and carrot cake. Excellent service

Nice food at a decent price with a nice atmosphere have been several times and would return 🙂

Nice food good service busy clean

I always try and drop in here when in Heswall. Friendly staff and great vibe.

I was surprised how lovely the food was here. Very tasty and the tapas was convenient for our party. The choice was quite extensive. I did not like the fact I had to order at the bar I seemed to wait forever to get drinks and put order in. Pleasant enough place.

Dropped in for a coffee with my doggy friend and we were both made very welcome. Flat white was good.

1st visit. Nice friendly atmosphere attentive staff good service Didn't eat there so not sure about the food.

Very versatile cafe/ restaurant. Pretty reasonably priced, good capacity and dog friendly! Brill for breakfast, brunch, lunch, tea and cake, dinner and drinks! Lovely staff, food is ver good quality and has lovely decor and atmosphere. It is a chain called ‘Lounges’ so has plenty of location options across the country. Always a safe option for food as there is always something tasty! Also has good gluten free options!

Had breakfast today lovely service and very good value for money definitely recommend this place Music was slightly loud but thats just my opinion will go back again

Coffee n cake stop, little cold in Side, food n drink good

Two of us had a lovely brunch here after a walk with our dog after searching for a dog friendly cafe is Heswall. The food was served quickly, and was delicious. It felt like prices were a little expensive for a brunch but I would think the prices reflected the area of Heswall generally. The staff were welcoming and they pay close attention to any additional dietary requirements, which didn't affect us too much, but I suppose would be reassuring to someone severe with food allergies. The staff also made a fuss of the dog too, providing water and a bit of food without us having to ask.

Staff friendly and helpful, children welcome ✅ but could do with keeping the floor cleaner and place tidier. Also bit dark.

GreaT food, great atmosphere. Highly recommend.

Really great place to meet up and have a drink or a bite to eat Very friendly staff and the service was excellent Thanks guys for all your hard work

Easy order at the bar or at the table with your phone and qr code. Good vibe for breakfast lunch and afternoon drinks. A popular local place in Heswall and for dogs too with a little bit too much barking though.

Visited yesterday for brunch! Service was amazing, so friendly & helpful and the food was fab, can't fault!

Went here for brunch the poached eggs are amazing and my Mrs said the burger was lovley service is great and we will be going back this Sunday defo worth a visit

I was waiting 2 hours for a sausage butty very poor service, and to top that off it was very poor hygiene hair in my drink

The absolutely best service in Heswall. Really great tasty food. Heswall has many places to eat and drink but this place is amazing. Great for a coffee and chat. Great for a meal and great for a night out.

Young lady was taken aback when I arrived at 6 and asked for a table for 8 people! She rearranged the tables, took our drink order and proceeded to serve us, and many others, with a smile throughout the evening. She was first class!