Based on 272 opinions finded in 1 websites
Based on 272 opinions finded in 1 websites
Opinions
Otters do the best bacon sandwich in Rutland. No - the best bacon sandwich anywhere. This is a very good place with interesting food - efficient staff- and good ambience. It's the sort of place that when you see the next tables food come out you wish you had ordered that too.
Merlin1946 . 2024-04-17
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Super food and service.very very busy but food arrived quickly and was was top notch.We will return, i hope ,many times.
MISTYDOG1947 . 2024-04-13
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Visiting Oakham and came across this place. Had lunch which was amazing. Goats cheese salad and a charcuterie platter. Food was super fresh and huge portions for the price. Staff were really friendly. One of the best lunches I’ve eaten out in a long time. Place was packed and good atmosphere. Highly recommended.
Greeny1002 . 2024-03-18
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This was an excellent find we stumbled across, but were so glad that we did. Excellent quality light meals, locally sourced, great value, served by friendly, attentive, efficient staff in a clean relaxing environment. What more could you want? Very highly recommended
GorillaFoot . 2024-03-16
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Wow, absolutely amazing. Dog friendly, the food was fantastic and great value. The staff were very friendly and so efficient. Had the smoked fish platter which was excellent.
17oddess . 2024-03-14
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Stopped for lunch on our way to a Spa , the staff are so friendly and welcoming , the cafe was very busy but we were soon seated and the menu is extensive and the food very nice indeed.
Gill E . 2024-03-05
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Never disappointed with the food and,service always with a smile. It’s got to be one of the best in the town and becoming my regular drop-in
Paul G . 2024-01-04
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This place is awesome Interior Just Amazing!!! Has to be 5/5 Perfect Croisant's: AMASING Hot chocolate AMASING!!!!!!
Sam G . 2023-12-21
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Popped in for a coffee & crumpet which were delicious. The staff are really friendly and the cafe although busy it has a really nice ambiance.
n55ffc . 2023-11-28
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Brought my nephew here for brunch and we had delicious meals and coffees. The usual high standard, friendly service cannot be faulted.
551ameliamae . 2023-11-28
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Absolutely superb deli that offers extensive menus ….. selection of fine foods. Cheeses, wine, pastries …, best hot choc! great coffee ….. staff are welcoming, efficient, Also sells superb floral bouquets prepared by local florist.
Delgani . 2023-11-27
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We visited for cakes and drinks. It was busy when we arrived, but the people serving were still smiley, friendly and attentive. We are both intolerant to gluten, so we had the lemon polenta cake and the chocolate, fruit and nut flapjack. Both were lovely. The waitress also offered to adapt pretty much anything on the lunch menu, to make it gluten free, if we’d been wanting anything savoury. My husband had a black coffee and said it was excellent. I had the best oat milk hot chocolate I think I’ve ever had! Really chocolatey and smooth.
Pip452 . 2023-10-26
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We were staying in Oakham for a week and had plenty of cafes and restaurants to choose from. We loved Otters so much we ate 3 meals there in a week! Our first meal was the Sunday Brunch - we were so impressed with the service, quality of the produce and how beautifully cooked it was that we returned a few days later for lunch. My husband choose the cheese platter and I chose the ploughmans lunch. Again it was all terrific. When we had vacated our holiday cottage we returned for a third time - for breakfast - to set us up for our drive back home. My husband chose the mushrooms on toast with poached eggs and I had the scrambled eggs, roasted tomatoes and avocado. I can't recommend Otters enough - I'm only sorry there isn't a branch near us. Never mind - we will be returning next year
Elizabeth M . 2023-10-08
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As always, exceptional food, service and coziness!!! We travel quite a distance to stay in Rutland each year and always have a lunch at Otters. Never lets us down!!!!
julie c . 2023-10-01
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First visit to otters and all in all a good experience. We had poached egg and mushroom I had poached eggs on toast with chorizo and black pudding. Nicely presented but our eggs were over cooked and not runny and would have preferred not to have paper on the table.
Godfrey B . 2023-09-30
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Always great service, great food, the best coffee and great value for money. The breakfasts are so good and very flexible, you can get what you want.
thomaslJ9785TG . 2023-09-19
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Arrived about 11:30am and there were plenty tables. Excellent choice of breakfasts and specials. Staff were very attentive and the service was speedy.
Jillian R . 2023-09-16
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Otters supplied an amazing welcome hamper for us at the Dragonwood Boathouse on the Ladywood estate so we stopped by when in Oakham to thank them and decided on impulse to indulge in breakfast. The scrambled eggs and bacon were cooked to perfection and the accompanying coffee was hot and well made. Staff were smiling and friendly and of course there’s a wide selection of “Fine Food” on the shelves to tempt you!
grahamsK1666BF . 2023-08-22
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Highly recommend, can’t recommend enough. Fresh food, superb customer service, lovely atmosphere. We came to this place twice while on our holiday in Rutland.
Safari18532130228 . 2023-08-11
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Second visit on our way home to Cambridgeshire and just as good as our first visit. Excellent cakes, drinks and service. We will be back.
bodie1952 . 2023-08-06
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A really lovely lunch this is a very popular place. We sat upstairs the service was very good and the staff were really nice. High quality goods and sold in the shop and the choice of menu is excellent. I had an open sandwich sourdough bread with avocado and salmon delicious. My friends had hummus and pitta bread with a side of fries and a pulled pork and cheese open sandwich with fries.
Dinkytoon . 2023-07-26
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Fantastic food and atmosphere great prices too I had the pulled pork on cheese toast. Wonderful start to my holiday will be back for more
Helen S . 2023-07-12
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What a gem - this fantastic deli has take out and dine in facilities - The food if is high quality and value for money - the staff and total ambiance is well worth the visit nothing is too much trouble They sell fine quality foods - drinks and even amazing flowers at weekends When visiting Oakham or Rutland water well worth a visit but beware ad they are exceptionally busy well done to Leo and the team and thank you for always looking after us @ottersfinefoods
Graham L . 2023-06-09
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We called in on our way back from Melton Mowbray to Cambridgeshire on Tuesday 6/6/23 for drinks and cakes. We hadn't visited this cafe before but we are very pleased we gave it a try. The building looks good from the outside and is well presented within. We were greeted by a very friendly and helpful lady who showed us the cake selection. My wife had the raspberry and almond cake with her Cappuccino with oat milk and I had the Pistachio cake with my pot of tea. Excellent all round. The toilets, too, were spotless. We only get out that way two or three times a year but we will definitely stop here when we are in Oakham.
bodie1952 . 2023-06-06
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Wow! Sat outside in the lovely sunshine! Greeted by a lovely smiley server! Coffee and Hot chocolate were lovely. Inside has an array of lovely foods etc to buy. Really nice place.
NorthernSouly . 2023-05-24
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Coffee the best as always, the scrambled eggs on toast, brilliant service brilliant staff. Eat local eat in Otters.
thomaslJ9785TG . 2023-05-19
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Very busy Tuesday the food was superb service great.. I had a warm filled croissant with ham hock whole grain mustard cheese it was perfect my gf had the pesto and red pepper tart and it was also great 10/10 Experience..
Archie B . 2023-05-16
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My wife and I visited Oakham specifically so that we could have lunch at Otters Fine Foods, having visited a few years earlier and loving it. Delicious food, fantastic deli and wonderfully attentive staff. Highly recommend!
P3803HBchristophers . 2023-04-30
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This is a great stop, part café and deli. We just bought from the deli but everything we bought was delicious. Special mention for the Lincolnshire poacher cheese, something I’ve never seen before despite decades of dedicated cheese consumption. Absolutely delicious! Reasonable prices, great service...
DadandCab . 2023-04-13
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Called in for morning coffee whilst walking around Oakham, served v good coffee, Bakewell tart and tea cakes. The only negative was that the tables had small paper table clothes which made it all look a little cheap.
Exm357 . 2023-04-01
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We were very satisfied with the food and service. (See the photos). The service was excellent and helpful. The restaurant was full which they deserve.
HELEN2349 . 2023-03-17
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Me & my mum came here for lunch on Saturday (early Mothers Day get together) and had the fish platter which was divine! We sat on the soft chairs upstairs and it was perfect. Great place to sit for sharing food. The staff were all...
KatieANDSamuel . 2023-03-13
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Very clean cafe & lovely staff. Soup was to die for!! The breakfast was lovely all except the bacon. Impossible to cut through or chew. It was absolutely rock hard!!
Road66217003624 . 2023-02-04
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Better than all the rest. Seriously real quality whether it is just for a coffee or a wonderful’snack’
Lorna G . 2023-01-19
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Amazing reasonably priced food! Be warned, the portions are generous! I ordered soup and pate, as they were quite cheap, but they were huge! Absolutely delicious!
fionaj319 . 2022-11-13
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Stopped for late lunch twice on over night stop. It can be impossible to get a fantastic lunch after 2 pm, but Otters serve an amazingly varied and fantastically tasty menu through the day. We tried the crab sandwich ,fish platter, savoury tart salad and...
catherinehC2243FU . 2022-11-02
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Just superb quality food - our breakfasts were well presented, delicious and served with a smile! You can’t book a table so either get there early or possibly be ready to queue. It will be worth it! Some good food to buy too in the...
Magnus G . 2022-10-30
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Fabulous brunch in a favourite place. Delicious poached eggs with pesto avocados and prosciutto, was so delicious. Can’t wait to go back. Great choices on menu, lovely staff, amazing food and sparkling clean. Can’t recommend it enough.
551ameliamae . 2022-09-13
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Absolutely loved this place, came to rutland for the bank holiday weekend visiting family, we visited many of the local restaurants, cafes and bars, I especially enjoyed this place, had a breakfast, superb the presentation and cooked to perfection, great friendly staff and loved the...
Melanie45Yoe . 2022-08-30
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Since moving onto the High Street it seems to get better with every visit. Food is outstanding, service very good. If I have any moan it is the difficulty in navigating the seating area with a mobility aid.
paulU1179VK . 2022-08-28
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This was a great find. We struggled to find anywhere in Oakham that was still serving food at 2.30 on a Tuesday afternoon (Wetherspoons aside!) but were so glad that we ended up at Otters. Friendly, knowledgeable staff. A great selection of amazing food. We...
amandacH2089BI . 2022-08-11
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We stopped off at Otters for a snack at 4.30 on a Friday and found it to be a superb establishment. We were greeted with a smile and received excellent service. The crab sandwich was excellent, arrived quickly and was elegantly presented. There were also...
Hugedragon2 . 2022-08-10
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Had a fabulous brunch here. Lots of choice on the menu with speedy service and top quality food. Staff were extremely friendly and we could even take our dog inside with us
Itinerantur17 . 2022-07-24
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Just out and about and wanted a bite to eat. Came across Otters. We were preparing to sit outside with our bulldog but they are dog friendly and allowed us inside which was a good start. Decided on a brunch, I had the Otter breakfast....
Tricky_Richard . 2022-05-30
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Very friendly staff, lovely meal which was served quickly and presented perfectly. Restaurant also had a deli counter where you could buy most of the items on the menu.
happycaravaner52 . 2022-05-24
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My family and I took trip two trips to Otters, whilst staying in the local area, one for lunch and the other for coffee/cake and on both occasions we were met with such friendly staff who were all so willing to help. They offer a...
srb0408 . 2022-05-14
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We have had good breakfasts and sharing platter in the early evening. It is all done very nice. The scrambled egg is superb but it’s not the place to go for a full English: it’s not traditional enough for that.
henry16 . 2022-05-06
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After walking round Oakham decided to have a late lunch. An amazing choice plenty of options food tasted amazing with fresh locally sourced ingredients
sarahjholden2019 . 2022-05-04
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Having wandered around Oakham, we wanted to purchase a takeaway lunch to eat on the lovely shores of Rutland Water. This place looked very nice from the outside so went in to see what was on offer. Wow, what a find! The delicatessen had so...
Fussym00 . 2022-04-20
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We called in on the off chance and was delighted with the service, menu and food, which we could’ve picked several dishes and will return to try the others. The cafe caters for light bites, larger meals and extensive breakfast choices. There are cake and...
JS_in_Bangkok . 2022-04-19
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Not only is this a food lover's paradise, it has an excellent little cafe. Very good service. Do check out the deli counter.
gourmetflaneur . 2022-03-27
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High quality food, a tasty and varied menu and good service. It’s spotlessly clean and has a great atmosphere. What’s not to like!
Big-A-Leics . 2022-03-25
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I love this place. The lunch menu is delicious & plenty of choice. Even my picky young children were happy
xxSaffronxx . 2022-02-28
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My wife and I stopped by for lunch during a brief visit to Rutland. The dining space is actually more spacious and separate from the retail deli area than the website’s photos suggest. A lovely crisp environment, relaxed and buzzy with friendly no-fuss service. We...
David and Rebec... W . 2022-02-18
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This has become our favourite coffee/breakfast/brunch/lunch stop since returning back to the UK and living locally. Highly recommend the poached egg with the avocado. Good selection of cakes too. The deli also serves some interesting preserves. Service is always very attentive and friendly.
RiccardoRusticChef . 2022-01-31
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Four of us enjoyed coffee here a last week. The staff put two tables together for us. We weren’t hurried and spent well over an hour there with only four coffees and a slice of cake.. We did check that nobody was waiting to sit...
Margaret G . 2021-12-07
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This is our new favourite sneaky lunch place whilst our son is in school Ssshhh don’t tell him Lovely friendly staff, great fresh cooked food and warm ambiance
clairell79 . 2021-11-25
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Very enjoyable stop over.. quality , quality, quality.. great wine, fish and meat sections. Really nice atmosphere , front of house excellent , I mean really excellent..
Handybob . 2021-11-20
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As ever Otters never fails to hit the spot. Friendly welcoming service, delicious coffee and a great menu. One of my favourite places to have lunch.
551ameliamae . 2021-11-05
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Called here after the castle visit. A super deli. One of the best sandwiches around based on quality ingredients and great service.
jg1412 . 2021-10-11
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We absolutely love Otters! The food, the coffee, the staff and the ambience are all fantastic and even better we live in Oakham so can and doo visit regularly - okay, most days!!
Lorna G . 2021-09-23
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What a wonderful place for a deli style lunch. Staff polite, friendly and efficient, food exellent quality, beautifully presented. A good find on our journey home.
CeeArBee . 2021-09-15
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Lovely delicatessen with a great lunch menu using the produce from the shop. Good coffee too. Helpful and friendly staff.
Booksearcher . 2021-09-05
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had lunch with friends here. Its a great little place to eat lunch. Variety of meats, cheese and local produce along with takeaway hot sandwiches. It is also very reasonably priced especially when you think of the location.
warren g . 2021-09-04
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Went for lunch today, two of us, we sat outside, drinks arrived straight away and they took our order for two smoked trout platters. This is smoked trout served with salad and bread. We arrived just after 12, forty minutes later my husband asked if...
Knittywoos . 2021-08-24
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Our first time in Oakham and Otters made it memorable! Food was so tasty, and if excellent quality. Staff were always willing to help, very good time efficiency and made us all feel very welcome. Family member is Gluten Free and they took this on...
emilytravels_32 . 2021-08-13
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Staying in the area on holiday, found this place and had a really nice beef and mustard Mayo sandwich, my wife had smoked salmon on toast. Great service and very reasonable price. Will go again .
Roadster31vincent . 2021-08-13
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Otters provided catering for a family funeral for more than 30 guests. The platters provided were delicious and looked appealing too. We had a selection of sandwiches, including brie and chilli jam, smoked salmon and cream cheese, as well as an assortment of savoury tarts,...
Jen I . 2021-08-11
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This is the second time we have been to this cafe as we live in Stafford but it is superb. We met family here on Saturday morning to begin our weekend of celebrating my husband’s 50th birthday. The staff were lovely and the food was...
DayTrip550499 . 2021-07-12
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What a great little find. We fell on this place as looking for a late lunch. From fabulous sandwiches to pasta and lovely small plate of cold meats, cheese … coupled with a deli that you bit loads of goodies to take home. We have...
cathym786 . 2021-07-03
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I thoroughly enjoyed Otter’s version of Welsh rarebit and salad from the specials! Served up by the very professional team. Especially the dashing tall handsome assistant manager! A must visit if in Oakham keep it up Otters.
Peorg88 . 2021-06-29
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Fantastic breakfast with a good friend. Covid restrictions still in place but seated quickly and offered a drink immediately. We had a quick look at the menu which was impressive. We chose the full breakfast and eggs with avocado. Food came a short time later....
XshawshankX . 2021-06-24
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Having lived in the area for over 2 years I was treating my mum to lunch & we decided to pop in to see what it was like. My mum is GF and often struggles to find somewhere with a lot of choice but this...
Kerri I . 2021-06-16
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What a great find. The food, service and ambiance was amazing. The salmon pate was just perfect and the size of the portion was fantastic. I am looking forward to going back again with my best friend. It was a lovely afternoon and was a...
cambridgeb2021 . 2021-06-15
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I had the most amazing lunch today at Otter Fine Foods, hot smoked salmon salad. I went with a friend to Oakham for a day trip, I just can’t wait to go back to try their other options. I would highly recommend this restaurant.
Jacq54 . 2021-06-10
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Moving to much larger premises, still within Oakham, just a few weeks before coronavirus struck the country must have added massive stress to everyone who wanted so much to make Otters a continuing success. Well, they ought to be delighted at the way things have...
ianpress . 2020-12-12
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Always a warm welcome from the lovely little man that owns Otters.. Very happy to see them open again and the team doing there best to keep everyone safe!
Peorg88 . 2020-12-04
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We had just stopped for a quick bite after a shopping spree in Stamford and spotted Otters from across the road. Delightful deli, good menu and prompt service of tasty and appetising food. We were lucky to be seated immediately as there was quite a...
Antal . 2020-10-31
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Had a very tasty breakfast here recently, served by friendly and welcoming staff. It's more of a 'fine foods' place as its name suggests, ie a focus on quality ingredients for which you pay a bit more, rather than a big full English from a...
1962globetrotter . 2020-10-22
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If there’s a queue, hang on in there - this place is definitely worth the wait. All tables were full when we arrived, even though it was after peak lunch hour, but the small serving team were very efficient in clearing, cleaning and moving through...
SpaStruckSurrey . 2020-10-20
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This restaurant was exceptionally clean and very well ran. Popped in for a cup of tea while travelling to Derbyshire, so impressed stopped an had lunch on the return trip. Very clean and followed Covid guidance to the letter, so felt very safe. The food...
Sarah R . 2020-10-19
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Visited on a Saturday morning and was immediately impressed with the cleanliness and the Covid 19 measures in place. The staff were very welcoming and friendly and offered an efficient and professional service throughout. The food was excellent with quite an extensive range of choices....
Sam D . 2020-10-15
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Due to Covid, there was a short wait for a lunchtime table but it was definitely worth it - excellent food, efficient service and good adherence to Covid safety guidelines.
Mary H . 2020-10-12
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We were staying in the area and decided to visit Oakham, as it was near to lunchtime we looked for a place to eat and came across Otters. Despite Covid-19 we managed to get a table, it was a popular place and we could see...
jhuman700 . 2020-10-12
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We felt very safe with the covid precautions that were followed by all staff. Their small, savoury tarts with salad, coleslaw and either bread or fries, made an excellent lunch for my wife and I. Service was friendly and efficient with two good meals with...
Bill D . 2020-10-07
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We had to wait a while, ( covid and all that ), but it was worth it.Very good Ploughman's for me and goats cheese tart for my wife.Both of us really enjoyed it, and with a pudding and two drinks for under £30 very good value.
Paul S . 2020-09-13
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The Smokehouse and Deli in Mill Street was closed but we enjoyed a light lunch in their shop in the High Street a couple of hundred yards away. Very COVID compliant, excellent food and friendly staff.
peebee43 . 2020-09-13
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Otters have now moved round the corner into smart new premises on the main street. From a deli perspective however, nothing has changed and there is still a very good range of produce, including superb cheeses and fresh produce as well as the staple jars of chutneys, condiments etc.We haven’t tried the cafe yet, but I must say that the food we saw looked very good.
johnhouston2 . 2020-09-10
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Having parked outside the other day & found that we were a few days too early for the inside cafe to re-open (9th Sept) we nipped off to Wetherspoons for a quick fry up & I returned to Otters for a nosey...So glad I visited, the mature cheese (which they use in their sandwiches was mature, plenty of flavour & not in the least bit crystalline salt harsh that other cheddars can suffer, I wish i'd bought a bigger lump.The aged red liecester (available for a month only in morrisons supermarkets) was here & it is divine, I gleefully grabbed a big chunk to devour in the coming days (the rind is very edible, it is nice to see the thought in both cheese choice & quality here!And the smoked duck.. a delightfully dark & pungent vacuum sealed slice of heaven, ...will bring a cold bag next time & order more ...& some of the fish!The lady who served me was pleasant & entertained my quiestions, ...I might havve snagged some local honey if anyone was able to tell me what they foraged from locally (as i'm not from the area) ..so i'll save it for next visit as i'm certain to be back.
winter-warriors . 2020-09-06
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Had to chase order as time lapsed, but no communication from Otters. Order sent with items missing. No response to my complaint. This was a treat for my daughter, but she said meat products had really short shelf life. Will not use again.
TERESA P . 2020-04-21
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Best coffee and best priced coffee. Now on the Main Street in lovely new premises. Local Company, local family and local staff. Dont use these national chains suport your local community.
centurion07 . 2020-03-18
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No longer in Mill Street they have moved to larger premises on the high street and if anything the food has got better and better.Have a look at their website,i have nothing to do with them just a happy customer,for all their delicious fare,snacks to meals,hot or cold, to pastries,we have been going for years .
JKevin190770 . 2020-03-15
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This is a great place for meeting friends for lunch. The food is delicious and the service is good. There is a good selection of locally sourced meats,cheeses and bread. The space is light and airy with contemporary furnishing and artwork. Highly recommended.
Wonderland712 . 2020-03-13
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Delicious sandwiches with high quality ingredients, wide menu choice, nice tea and drinks, very friendly service, clean and nice atmosphere, fair prices - in short, very highly recommended.
abingdonresident . 2020-02-15
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We were passing through Oakham and stopped here for lunch. Excellent menu with lots of choice for people who are on a gluten free diet.The staff were very friendly and helpful... An excellent place for lunch.
nortonfen . 2020-02-11
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Had to come off the A1 and came to Oakham for mid am break. Looked interesting from outside and had really good snack. Excellent sourdough toast with butter and marmalade and as good Americans as have ever had. Superb.
rjcjtraveller . 2020-01-28
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New location Otters with more space and the same fantastic quality. Poached eggs and smoked salmon a great choice. Lovely spot to stop off for brunch
Schuwi . 2020-01-26
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I had a family breakfast in Otters new location on High Street. Lovely lovely place. Very friendly staff and excellent food. They have created a very welcoming place to eat
Desmsm . 2020-01-12
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Excellent food and wonderful, helpful staff. They could not do enough to provide with the adjusted meal that I needed. Really fresh food and well presented making the customer feel special
I2954ETsuep . 2020-01-07
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First off, the restaurant has moved some time ago and no longer calls itself a smokehouse. It is clean, the service was friendly, but...
Kamouraskan . 2020-01-05
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