Otters Restaurant in Chichester

We went to West Wittering Beach from London and had a great day there at excellent beach unfortunately there wasn’t many places to eat locally which we didn’t know about. We stumbled upon this fish and chip shop. We ordered four large cods with chips and waited about 20 minutes for it. We were so hungry we were desperate for food and this was the best thing we could find because we only can only eat halal meat. Avoid this shop as the chips were over fried and hard and their fish had so much batter and NO meat inside it. It was very disappointing but we still ate it because we were hungry for almost 4 or five hours. I will visit the beach again, but I will never go back to this fish and chip shop. A total rip off. I paid £50 for four large cod and chips with drinks.. Overcooked less meat and too much batter

Understaffing always results in dirty unclered tables.

Had a strange experience in here. We arrived just before midday on a Saturday. There were lots of staff in the cafe (more staff than customers). Two others at a nearby table were getting lavish service. But all the staff ignored us. After about 10 minutes I checked at the front counter in the shop to make sure we were sitting in the right place. I was assured that we were and was led back to the same table. We continued to wait. Staff gathered together at the till near our table and talked about things. After another 5 minutes of waiting to be served, we left. I wonder what the problem was? We would have had lunch there had we been served 🥲

Disappointing. I’ve always been happy with the food here, but I’m not sure who made my toastie today—what a disappointment. For nearly £8, I’m shocked at what I was served. In the past, my meal always came with crisps, and salad, but today I had to choose just one? On top of that, the toastie had barely any filling and was flat as a pancake. If I hadn’t been meeting my friend for a catch-up, I would have refused it. Sadly, I don’t think I’ll be returning in the future. This is not value for money—just a total rip-off.

Lovely meal here, friendly staff. Good service and well informed staff.