Otter Nurseries Restaurant in South Hams - Phone Number, Reservations, Reviews

Four of us went to the restaurant for Sunday lunch. We chose our roast dinners, 3 x lamb, 1 x beef, paid when we ordered, and took our tea and coffee to a table. Shortly after, the meals were brought out by two waitresses. The meals were a generous portion on pipping hot plates, I think I counted 5 vegetables, including roast potatoes. One of us could not finish the main course, but the others pigged out and had a dessert of triffle , cheesecake, and pavlova.

Great food and always a smile from the team. A great place to go for a bite whether it’s a meal or a cream tea, you’ll not be disappointed

We used to come here a lot ,but noticed cafe becoming very expensive .Sorry to say we came today because we Havnt been here for a long time . Well it will be the last time for good sake otter I’m sure you have enough money to buy new tea pots and milk pots !When pouring the tea most of it ends up on the table same with the milk Food has really gone down hill ,dry Victoria sponge perhaps need to look at your recipe you are making it from . Surpose to moist with jam and cream to the end of the sponge not just a little in the middle Terrible won’t be back I would rather go over tamer view nursery’s at saltash much better

Called in here today with my wife in order to purchase a all in one uv and filter system for our pond. We were seeking advice etc regarding one in particular that caught our eye. A chap called Steve was very helpful patient and a very pleasant person. It was a nice surprise to see a member of staff that was so helpful. Thank you Steve at Otter Nurseries Plymouth.

We came to buy garden plants.and thought we'd have a coffee and some cake. I was so pleased to have some gluten free. Not lucky most places. Good service and smiles too.

One word yuk what have you done to your food it used to be lovely now the chips are cheap and take of gone off fat the sandwiches are tiny the bread hard and stale the crisps cheap and tasteless the roast just OK come on otter your food has really gone downhill it used to bd lovely my advice is go somewhere else its just OK now for tea and cake

As we entered Otter Garden Centre Plumouth it was clearly busy and we really hoped we could get a table in the restaurant as we were starving. I think it was the busiest we had ever seen it - even with the recently extended seating area. The teams taking orders, pouring drinks and taking payment, were working at a pace, but smiling and clearly enjoying the business. Other cafes take note: The person at the till takes the food and drinks order, putting through the payment. The food order is transmitted to the kitchen and the drinks order passed the the colleage next to her. As the payment is made your tray of drinks is being poured and you are given a large table number. Available tables are clearly indicated by a large sign confirming all has been cleaned. In spite of the restaurant being extremely busy, tables were still available. You remove the table cleaned sign and replace it with your large table number. The hot food was brought to the table within 5 minutes. And in spite of the teams working at full pace, a member stopped at our table (as usual) to ask how our food was. It was excellent. We managed to catch Sue who we understand is the deputy manager for the restaurant. She explained that every team member is trained in every aspect of the job and teams are able to seamlessly change roles as required. It shows. If only other cafes and restaurants could get their act together in this way with happy teams and happy customers. As it is, Sue and her team at Otter Plymouth stand head and shoulders above all the competition and make every single visit an absolute pleasure. 5 stars. Well done!

We ordered jacket potatoes with cheese and chutney, which arrived within 5 minutes of placing our order. The jacket potatoes were cold, so we sent them back to the kitchen. The wait for the replacements was about 10 minutes. We were assured that they had been tested with the heat probe. One, when cut open, looked fresh and creamy white, the other was as off-colour as the skin. One wonders how many hours ago that particular potato was placed in the steamer? Neither was hot enough to melt the cold grated cheese that came with it. We don’t want fast food - we want food that’s freshly cooked, hot and tasty!

We had a lovely visit here last Saturday. Our food was made freshly to order and came out quickly despite the restaurant being very busy; there was a good selection to choose from; generous portions; and the staff were all friendly and polite. We had a walk around afterwards and bought some plants and lots of delicious food as well as a beautiful leather handbag. Sadly, upon reaching the till our visit was ruined by the smell and sight of a dog which had pooped all over the floor. Absolutely disgusting and made us both heave. There are clear signs everywhere saying no dogs allowed - our main reason for visiting as we are sick and tired of being surrounded by dogs everywhere we visit. So why were they allowed in? The management must be prepared to enforce their rules upon these selfish and irresponsible dog owners who think they don't apply to them. We have stopped visiting both Endlseigh and Avon Mill garden centres for that very reason. I doubt we will be returning here now! Such a shame.

Stopped by for lunch and a look around. The restaurant provided lots of different lunchtime options. We all went for baguettes or sandwiches. All were filled to overflowing. Food was delivered quickly and presented very nicely. Not the cheapest baguettes ever at £7.45 each...but they were super tasty.

You're not Mac Donalds or a cafeteria so stop asking people to stack their trays in a trolly after finishing. Your prices do not reflect expecting people to do this.

Big thank you to Andy, even though he was having lunch he took the time to help my godson with a school project once again thank you

today my wife ,daughter & grandson visited otter, After doing our gardening business we ventured into the restaurant , firstly we ordered drinks from the counter. can I say I have never met more friendlier & helpful staff, & when we took our drinks to the table there was a sign on the table saying this table has been cleaned & is ready we then decided to have a main meal which was 3 haddock & chips & 1 ham eggs & chips, can I say having had comments from my relations that it was the best meal they have had in ages I would like to thank all the staff in the restaurant & throughout the garden center for giving us such a lovely day many thanks barry

Really lovely garden centre with so much selection! There's lots to look at, lot's to buy, lot's of local things such as jams, chutneys, other food etc. Friendly staff. We had breakfast one morning before leaving where we were staying and very much enjoyed it! Food was really tasty. Great portions.

We called in for lunch. very nice food great service friendly staff we will call in again very busy.

Brilliant place for all sort of various plants , garden items and excellent restaurant 5 stars for the staff and for the food

The breakfast now includes daily specials and I had avocado and poached eggs on soda bread toast. It was absolutely delicious and so well presented with watercress and a sprinkling of chopped chives. Well done Otter for upgrading your menu choices to fit in with our modern taste buds. The staff are always polite and came over to ask my opinion around the new choices of meals.

Nipped in here for a spot of lunch. Service was excellent, staff absolutely lovely. Only had sandwiches but they were very very good. Excellent covid measures, cleaning tables, having a sign on the table to say it’s been cleaned and socially distanced. Always have the best food at garden centres and this is certainly one of the good ones.

Came here for a coffee and snack. They had teacakes on the menu but, when my friend ordered one for me, she was told I couldn’t have one because it wasn’t morning or afternoon! Apparently I could only order from the lunchtime menu, even though this wasn’t made clear on the menu board. So I settled for a mocha which was the worse mocha I’ve had thus far. It tasted like it was made from powder which they’d just added water to, was lukewarm and certainly not worth the price they charged. I feel the cafe has gone downhill in recent months and won’t be visiting there again. A shame as it used to be a lovely place to visit.

We have had a breakfast at Otter Garden Centre on many occasions and I have to say in these difficult times they are doing a great job. The staff are very friendly and efficient, regarding Covid all the tables are sanitizes before and after use....

Only point I like to make is that you have to que up for the restaurant thought at the moment it was table service like every pub or restaurant I have visited

Lovely garden centre and restaurant. The food was excellent and all of the staff were very friendly and couldn’t do enough for us. Have been here a few times and will keep coming back.

They have taken so much trouble to make it Covid safe. Excellent service. Brilliant bacon baps! Thank you Otter.

My wife and I took her mother through to Otter, visiting the Restaurant for breakfast, it is extremely well organised from sanitising and booking in, to entering the ordering area, to placing orders, sitting at socially distant tables, to food arriving within 10 minutes of...

Two thirds of the disabled car spaces were blocked off. The reason given for this was because it caused problems at the front entrance which made no sense and caused a lot of problems. The staff were extremely unhelpful. It was pouring with rain and...

Having been a infrequent casual dinner for the last 10 years I was looking forward to eating here after the good reviews. Must of been a bad day. The special boards were lacking and the menu hasn't changed in an age. Needs a review and...

Amazing service and amazing staff, having not been since pre covid I was amazed at how well organised eating in their restaurant was, a really enjoyable lunch was had by myself, husband and our 2 grand children. Well done to all staff for making our...

Stopped off for lunch after browsing plants for the garden, I have to say I was really impressed with the Covid safe procedure in place, quite possibly the best managed process of Anywhere I’ve visited since the lockdown has eased. Lunch was great, fresh, very...

A lovely day out with a dear friend for my Birthday. We both had the Cheese Tea and were really impressed very filling. Then walked it off with a shopping trip round the Nurseries and bought some early Christmas presents. Would highly recommend and will...

So much better since our last visit. This restaurant is huge and was very busy. The staff were friendly and efficient; service was quick and everything looked clean and fresh. My ham and cheese baguette was generous in size and came with crisps and a...

Staff so friendly and food plentiful and delicious. Nursery is a pleasure to visit, loads to choose from and very competitive prices. Free parking and loads of space.

Very pleased with food and service. Simple food and nice surroundings. Nothing else to say! Will go again.

We took my granddaughter to see Christmas display and decided to have lunch, could not fault it, had two roast dinners and chips staff where lovely , working hard to keep the restaurant turning over , not sure of ladies name but seamed to be...

Arrived to the garden centre with my father and friend after not seeing each other for a good few months and I can honestly say the trip made the visit very special. We walked into the cafe area, were greeted by Carol singers and lovely...

Ordered 4 roast dinners and 4 drinks £45.00 and so disappointed. I ordered what I thought was advertised as GAMMON however it was sliced ham (maybe Yorkshire). The beef again was pre packed sliced ham I understand they are busy and it’s a high turn around. Won’t be going there again unfortunately. I have been visiting for years and years and have noticed the cakes aren’t as good and a sandwich is sooooo expensive. I think it’s the end of my visiting

Its not often I go to a garden centre so bear with me, but I was hungry so we queed up for AGES to select something from their tiny menu.Pretty much apart from cake or scones, not much is on offer, and what is on offer are small portions of poor quality overpriced food and a much inflated price.When busy the sheer noise of gossiping old ladies (probably talking about the war) is overwhelming and I could not wait to leave.I would be surprised if half of the patrons in there today last until next week to read this. My god if I end up like that when I am older, someone shoot me. Seriously.The shop itself is full of "made in China" tat. Garish, cheap, tacky.Wy did I go here? Honest, I don't know, but I wont go again

The food is excellent and so well presented great value for money .My friends and I visit regularly and the staff are all so nice and always stop to ask if everything is alright with our meals. well done Otter!!

We called in on a rainy day and had a coffee and a cake quite expensive but we enjoyed it.homemade cake and large selection

We visited the otter garden centre recently just to have a look round, it was very nice and had a great range of products, recommended if your looking for things for the garden.

Called in for breakfast with a friend. I asked for poached eggs on toast but told that they do not offer them so could only have scrambled. It's not as if poached eggs are an unusual or difficult meal is it? My friend had a bacon and egg roll. Egg was over cooked and bacon too salty. Prices were ridiculous. The place was just full of OAP's who I presume were only there to use the vouchers that are often in the local press and junk mail. I won't be bothering to call in again.

Been coming here for many years, have stocked two new homes with plants from here, bought sheds, and most recently a garden furniture set.

Often visit this centre as it is always up to date with the season.The plants are well looked after and grown in their own nurseries Plenty of choice reasonably priced Worth going the extra mile to visit.

We often eat here and find the food is always tasty and good value. I had the Chicken and Bacon Caesar Salad and my partner had the Roasted Vegetable Quiche. These were served with boiled potatoes. Unfortunately, the Caesar Salad (my favourite dish) had changed and quite frankly for the worse. It was ok but not the delightful meal that I expected. The Quiche was ok but only made of egg and roasted veg, lacking any cheese, which made it quite strange to eat. The potatoes served with both dishes were boiled in their skins. They all had black spots and grey patches of flesh we had to cut out. They were really quite poor quality potatoes, again not up to the usual standard. In fact we did not think we had value for money. On the positive side we had a Raspberry and Polenta cake to finish off and that was delightful.

First time going here, I was amazed at how many indoor and outdoor plants they have we got a very good selection of vegetable plants at a reasonable price. Had a lovely cup of tea and a Chelsea bun so big it had to be shared between two.

The garden centre and cafe/restaurant are very well designed and built, much better than many local garden centres. The cafe is very efficient, even when busy the food arrived very quickly. They seem to always make a point of asking how everything is once you get your food.

We like visiting Otter nurseries and of course every time we go we use the cafe. We usually only have drinks and possibly a cake, and on the whole we have had good service. The drinks are good and so are the cakes, which are quite large portions ....enough for us to share sometimes! The nurseries also have a clothes and food department which we also like to wander around. It’s not as big as another Nursery not far from us, but we actually prefer this one.

Very good cafe which my elderly mother in law loves.We take her there regularly when we are in Plymouth .

A busy restaurant attached to the garden centre. You pay at the till and take a number to display on your table. Occasionally difficult to find a table and you may be close to other customers. The food is excellent and the plates are hot - very important. We have been to this restaurant several times without need to complain. However, one time it was very busy and we had to sit at a table in the adjoining conservatory. The small overhead windows were open and several flies were buzzing around which spoiled the experience. We mentioned it to the staff but they said they were aware but couldn't do anything about it. Normally though the main restaurant is ok.

Had chicken linguine with garlic bread. My wife had fish and chips with mushy peas.

We stopped off in the restaurant before buying a load of plants.

We are roaming around looking for a cream tea and were delighted to come across this cafe in the local garden centre.

The restaurant seems more organised since my last visit or it could be that it is quieter after 3pm. I had a very nice slice of raspberry roulade.

I have to say I had the best lasagna here I had ever eaten

cakes always look delicious and usually are-but not on my visit-bought the Victoria sponge-it tasted like a packet mix -not home made-the 'cream' was not buttercream but artificial cream-the only saving grace was lovely jam

I have to say that since the restaurant was refurbished the atmosphere has improved radically and the food, choice and service is of a greatly enhanced standard.

always meet up with friends and family to enjoy a good quality coffee and breakfast, dinner or afternoon tea. Breakfast on this occasion. staff always ask if everything is OK and it always is.

Good choice of food, nice portion's but food not particularly hot!. Strange way of serving so called filled jacket potatoes, toppings come in separate bowls. Grated cheese surely better served on the potato so it can melt but not here!. Trying to get finely grated cheese from bowl to potato a right faff. Not sure what tea the use but it was awful.

If you are feeling peckish and happen to be in the Plymstock/Brixton area, you can get a delicious lunch at Otter Nurseries garden centre. Try the jacket potato with cheese and beans, or the home-made soup with chunky bread. Portions are generous and service is very good. The staff always check that you are enjoying your food. They also have a good selection of fresh cakes, scones, and cheesecake. Well priced.

Went for lunch spotless helpfull staf quick service nice food but a little expensive.we would go again

The staff were very good looking, but there was one on another level her namw was jayne, i got her number and left

Stopped in for a coffee when we were passing by. The garden centre itself is huge and full of everything you would need. The cafe was great. Full of options and plenty of cake. A lady served us named Anne who was so pleasant with brilliant customer service. Chatty and polite. We were not rushed to decide what we wanted. The coffee was as good as a coffee can be. There is a steak night which looked delicious. Huge portions and very reasonable priced. We will definitely be returning to try steak night.

As my husband does not drive anymore, we look forward to school holidays when our daughter takes us to Otter Nurseries. We always go to the restaurant and it is usually a pleasant experience. Not today, without thinking I picked up the tongs to help myself to Chelsea buns, got told off ,the young lady did apologise for the way she had spoken.Accepted it and laughed about it with my daughter as I was in the wrong.

A frequent customer to Otters, I felt really let down by the content and presentation of my sandwich. Dry bread and minimal filling! Not good enough by a long way. Certainly let the serving staff (who are fantastic) down.

Have been here a few times very nice fressh food and cakes a little expensive but very nice what let's it down is some of the staff look like they dont want to be there. A smile goes a long way

Most large garden centres have a café/restaurant these days and Otter at Chittleburn Hill is no exception. Large canteen style room with self ordering plus table service to deliver your meal.

Quality and quantity of food was fine - one Butternut Squash Curry and one Pork Loin Steak with Pepper Sauce and Vegetables, apart from some of the vegetables being too al dente! Also, the waitress who served our food was very friendly and chirpy and came back to enquire if our meal was ok.

Otter has a loverly restaurant, food all good and great if your just having a cuppa or coffee and a yummie cake or sweet. The main building has lots of plants and gardening tools, along with the outside area for garden slabs, chipping ect. They also have a nice shoe and clothing department a good and kitchen department along with bbq's and garden/ conservatory/and house furniture. Christmas is always a loverly display with lots a Christmas things. A nice morning or afternoon walk about.

Always love to visit. Lots of interesting plants and prices compare well with other garden centres. Cafe has great cream teas, and the food is very good. Visit this place several times a year just to wander around .

I am fortunate to have this brilliant nursery almost on my doorstep and i have used it ever since i lived in the area some 41 years.

Lovely homemade fruit scones with jam and cream served in individual containers. Came with a small biscuit and a strawberry, tea with an extra jug of boiling water. Still seems very slow going through the tills although an improvement to what it used to be like. Food is always good but you have to leave the store and go outside if you need to use a toilet. - quite a hike from the cafe. Let's not forget what a great Garden Centre this is also.

My husband and I have been a patron of this restaurant for many years and we've witnessed a steady decline in recent times. The wait for food is now borderline ridiculous. The so called specials are now just a repeat every other week of the same meals. And as for one of the managers begging for good TripAdvisor reviews it's just below par. We've had too many luke warm meals now to return, time for a new eatery.

This is so much better since they revampt the restaurant.The service is great as is the food and prices are good as well .Scones and sandwiches are really nice the sandwiches are filled really well it is very clean and welcoming. Once you have ordered you collect your drink served to you then find your seat and they deliver your food.Not to long to wait and the staff seem very happy in there job.Thankyou

Otter nurseries as always offers a fantastic selection of plants etc which are well maintained and reasonably priced. Today we had breakfast which was served hot and cooked and presented very well. I would recommend a visit.

Although l visit here for plants, have not eaten in here since they changed the restaurant servery. Yes, its easier now to get served, but we did wait a while for our food. The sandwiches were nice, but l think they had a better selection of fillings before, also the cakes, not so much choice. But the food is good. Much more seating as it is a busy place, but as we were in before 12.00, not that busy. Nice views over the plants or you can sit outside, but it was a bit breezy the day we called. Everything very clean.

Visited the Restaurant today for their first time and ordered a veggie breakfast and a bacon bap. Unfortunately the guy at the till ordered be a normal breakfast, however lovely lady called Fenella couldn't do enough to resolve and was excellent and gave us a complimentary coffee for our troubles. Great customer service lovely breakfast in the end.

we visited here at 11.50 am on 9/5/18. my husband queued for 6 mins and then asked for a double egg on toast. the server promptly said she couldn't do that as it was a breakfast item and that finished at 11.45am.

Lunch at Otter restaurant is wonderful food, polite friendly staff. The environment is clean, well furnished and well lit and comfortable. A joy!!!!

Paid a visit last night for the steak night (Wednesday 25 April) Lovely area set aside in the conservatory. A young man showed us to our table and took our order. What a credit he is to both himself and to Otters. Lovely manners, efficient and attentive, one of the best servers I have had serve me in a long, long time. Without expecting too much, my wife and I ordered sirloin steaks, mine medium rare and hers medium. To my surprise it was cooked how we wanted it. Accompanied by nice fries, a flat mushroom, onion rings and peas, it was all delicious and quite enough to satisfy. Would definitely recommend and pay another visit. TIP: Advisable to book your table.

We hadn't been to Otters since since their refurbishment. We had a warm welcome at the counter - nice to have and we gave in our order. The food was very well presented and the bread was really fresh. Another assistant came by and smilingly asked if everything was okay. A very good experience.

Visited here today and was very dissatisfied. The restaurant has become very expensive - 90p for a piece of thick bread to go with the £4.75 soup and the latte was bearly warm.

Their website was not up to date posting different tines for breakfast. Two young men on till, one failed to give me my ordered cheese scone and both did not know the difference between a baguette and a panini.

Very good food and excellent service in an improved environment makes a visit well worth the time. Reasonable prices too.

I have been visiting this garden centre for 20+ years and it has grown into a fantastic garden centre for all your needs with very helpful and knowledgeable staff. Unfortunately over the past few months the choice of patio/bedding plants has diminished greatly (more like...

Took my elderly Mother and family for lunch and the staff could not have been more helpful. They were smiley and informative. The food was great and outstanding value for money. It was a busy Sunday but there were tables available. It was great to...

Stopped here to have a look at the Christmas trees, so we grabbed a spot of lunch at the same time, we didn’t want anything to big so just went for some sandwiches, we both went for the chicken and bacon mayo filling and a portion of chips, it came out very quickly and was very nicely presented with a small side salad and crisps, I have to say even though it was simple it was a very tasty sandwich, I only have one criticism and that is my mocha could have been a bit hotter.

Only went in to buy some Christmas cards, ended up having 2 full breakfasts. The cafe was extremely busy but when I ordered I requested that my son's fried eggs were flipped. I was half expecting them to forget but even with the busy cafe...

Checked menu. All types of full English breakfast inc baps with sausage and fried egg or scrambled eggs on toast. Asked for fried eggs on toast. No couldn’t have this, could have a fried egg bap but not fried eggs on toast. How ridiculous is...

Went to the resturante with work they were very accommodating as we had four wheelchairs and packed lunches I did buy a sandwich which was presented well, the waitress was lovely and very helpful, please surroundings yes I would go again

As we are regular customs to the nursery, we nearly always stop for a drink and sometimes a bite to eat. We only had coffees this time and I must say, paying 75p for a shot of vanilla in the latte was extortionate! I think...

The café was always a pleasure to visit after a good wander through the garden centre and gift area, but standards have fallen while prices have soared. A cooked meal is poorly presented and badly cooked. Staff seem not to be at all bothered one...

We regularly visit the nursery for the purchase of plants and various items. We also use the excellent restaurant for either coffee or a meal. The food is always very good and so is the service. A popular haunt for all the family and especially...

Being regulars for over the last 18 months its time to say enough is enough! We often go the restaurant for our roasts and for approximately the last 3 months we have noticed a difference in quality of mainly roast meals. Although we avoided complaining,...

Came here with a friend a couple of days ago. She had the pork stroganoff and I had the vegetable curry. Both were nicely presented and tasty. Nice lady chef brought the lunch out to us and also came back to enquire if everything was...

Pity about the food! Have eaten here many times . Had a snack lunch with my husband and he had a crab sandwich with no White crab meat ,was all brown with no taste ,like tinned paste!! I had a tuna panini . Bread was...

We had breakfast at Otter nursery today, the restaurant is set out well and nice and clean, staff seemed friendly enough. We ordered the 10 item breakfast and a bacon bap, plus two cups of decaf coffee. Food came out in a reasonable time freshly cooked, well presented and reasonably priced with good quality decaf coffee. Would recommend and return for the breakfast.

Having a quiet drink mine and various other customers peace was shattered when a child started throwing a tantrum which the parents decided to ignore, after a while a gentleman approached the parents and suggested that they could comfort the child instead of ignoring it, at this another customer approached the gentleman in an aggressive manner telling him in so many words to mind his own business. Then two members of staff came out and had words with the gentleman suggesting he was in the wrong by speaking to the parents then having an argument with another customer which was not of his making, Having witnessed this storm in a teacup I feel that the staff were heavy handed in the way they assessed the situation.

I do love visiting Otter Garden Center. Lots to look at. Plants indoor and out door, garden furniture, fishy stuff, plants pots and so on. There is also a good selection of ladies and men's clothes and shoes. The restaurant is great with very good food, well presented and most enjoyable, but would not recommend the American, very weak and tasteless, but everything else I give a five star rating, staff are great and very helpful

Having returned to the restaurant after its refurbishment it was well lit and had a nice feel to it. The specials board had some interesting choices so I opted for the mixed grill baguette and the wife ordered the Chinese chicken curry. Both meals were presented with style and tasted superb. Great to find a eatery that does homemade food and the chefs care about what they produce.

Ate here for lunch. Wasn't expecting anything special and food lived up to that expectation. Fairly boring menu. Staff were very pleasant though.

I had soup of the day the soup was potato and leak fantastic tasting but very disappointed in the bread I was charged 90p for Granary bread What came out was a basic bread roll when asking a member of staff for what I have paid for she went to the kitchen but came out and said no granary bread "sorry" but while I was eating my soup I seen home-made sandwiches came out with granary bread so I went to another member of staff which she would go and find out for me by the time they come back I had eating my soup she told me there was Granary bread and sorry