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1.0
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Nº 1259 in 1383 in Leicester

Nº 113 of 116 Other cuisines in Leicester

Score
OpinionsNoteTripAdvisor-1.0

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Walked in to the hotel receptionist were busy on screen, said hi asked them what time dinner is served to and if we need to log our car in parking…. Was all fine showed us were Resturant was… we waited for a bit near wait here sign.. no one in sight just a few odd tables with ppl sat down.. (not busy at all would say 10/11 ppl sat down.. walked through Resturant seen two staff members in purple striped shirts Staring at till screen and talking between themselves, so we waited to be acknowledged by them… for a few minutes then asked… hi, is there any one that cud assist they had said “we are busy go back to the front” in a abrupt rude manner like we were not well come.. so we walked to reception and told what we had just experienced and walked out.. they were shocked what had just happened.. and I had told them we had come for a meeting to look at hiring your conference rooms for 2 months twice a week. Not any more we said Moral of the story is NEVER turn a customer away you never know how much business they give even if it’s just a tea or coffee per month especially in these times every little helps.

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