Ornella's in Winchester

I don’t normally write reviews, however I feel the need to share this really shocking experience I had here today. During the Watercress Festival on a particularly hot and crowded day. As someone in the third trimester of pregnancy, I was struggling with the heat and standing for long periods. I saw an available table outside the shop (with several others still free) and sat down for just a couple of minutes to catch my breath and recover. A woman who appeared to be a staff member approached me and, rather abruptly, told me the seating was for paying customers only and that I needed to get up. I stood up straight away and politely explained that I was pregnant and just needed a brief rest, but her response was, “We all have problems – these are my chairs for my customers.” Wow. Wow. I completely understand that businesses have policies about seating, and I would never take a space from a paying customer! Especially since there was an available empty table next to me at the time. What upset me most wasn’t being asked to move, but the lack of kindness and understanding in the way it was handled. Even bystanders looked shocked… let’s say the people I was with was not happy! Sadly, I left feeling rather angry and upset. This experience will stuck with me, and I personally wouldn’t feel comfortable supporting a business that treats people this way. Basic manners is all this situation needed. In the future, please treat people how you would like to be treated! X

Top place love it here, music festival this Saturday 30th April

Great pub, great food, dog friendly, very friendly and helpful owners- definitely would recommend

Everything that a good pub restaurant should be. Charming friendly and efficient staff, good ambience, great food and very good beers. The restaurant is rustic and with plenty of room on and between the tables. Very busy which was good to see but did not affect the service received. We were a table of five and had starters of chicken wings and pork belly bites which were excellent. There followed stuffed chicken breasts, three way cooked pork and their ‘ultimate’ burger which were all very tasty, well cooked and the portions very generous (we could not manage a dessert!) I would highly recommend this pub and look forward to another visit.

Really friendly helpful staff . Two young men one called Jack served us all afternoon. We had lovely food and drinks . V accommodating with the table for the rugby . Thanks guys