Based on 291 opinions finded in 2 websites
Based on 291 opinions finded in 2 websites
Nº 266 in 354 in Test Valley
Nº 10 of 12 Chinese in Test Valley
Opinions
Ready to collect perfectly on time, the chips are really good - but that’s it. All bland and for some reason there was sweet and sour sauce in the duck chow mein. 🤮
Jordon Bohannon . 2024-07-24
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Very VERY nice food. Very friendly staff. Very good delivery times if paying by cash, even at the weekend.
Liam Macarga . 2024-03-31
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The food is hot and delicious. Staff friendly and helpful, I am always losing my menu! I just love it.❤❤❤❤❤
krista nelson . 2024-01-19
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I like it. I always have liked it. Hopefully I always will like it. Oriental House is my go to Chinese with friendly staff and good food. Order ahead for collection to save on waiting time.
King for a day . 2023-12-24
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We have been ordering from this place last 2 years. Can not fault it best around fast hot and fresh!! Once the was a mistake with an order no hesitation they corrected it straight away! Couldn’t ask for a better takeaway! Since we started ordering with them we haven’t gone anywhere else! 10/10 on everything
Zac Murphy . 2023-12-21
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I recently ordered from the Oriental Chinese takeaway in Andover, and it left a positive impression. As someone who enjoys exploring takeout options, this one stood out. The sweet and sour chicken was delectable, and the portion sizes were generous. What really impressed me was the lightning-fast delivery service, ensuring my food arrived promptly. I'm giving it 4 stars because of the speedy delivery and tasty dishes, but there's still room for improvement in terms of packaging to prevent spills. If you're looking for a quick and delicious Chinese takeout option in Andover, this one is definitely worth considering.
Ross Fernie . 2023-10-27
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Food is alright. The usual bit priced a bit high
Harijs Zalitis . 2023-10-18
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It has amazing service and the food was delicious 👍👍
Bobby Thorne . 2023-10-09
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Ordered food from here it was absolutely flavourless full ov onions and hardly any meat
Shaun Boynton . 2023-10-03
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Ordered my meal, and was told it would be 1 hour 20 minutes for a chicken fried rice and bbq ribs. Waited 1 hour 40 minutes and rang back, to be to it would be another 20/30 minutes. Told them to cancel to order, to be told sorry. Thats not good enough for a customer that as been using you for years. Maybe take off the delivery charge or at least put the food on to cook. Maybe then you might stand a chance to make the delivery time.
Darren Lee . 2023-09-30
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Had a Chicken chow mein. Most bland tasteless Chinese meal I've ever had. Cold, noodles with absolutely no taste, few bean sprouts, couple of bits of onion and a few bits of tasteless chicken. The one star is for the decent size reusable container it came in. Food ended up in the bin. Never again.
Liz Ferla . 2023-09-17
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Have been coming here for many years, but sadly not as good as it used to be. Asked for an extra hot curry for example, and all they did was chop up a raw chilli in chunks and sprinkle on top. Quite salty too. Friendly staff though and good parking. Have since tried Pearl River and so far so good.
Heather Eves . 2023-09-13
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Always good service and lovely food
Jude’s Driving School . 2023-09-11
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Fantastic service, fantastic and delicious food
Sandra Kirkpatrick . 2023-08-17
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After being told that the food should arrive in 30 minutes I called back 45 minutes later to be told it on it’s way, another 20 minutes passed, so I called back to be told your food is on the side waiting for a driver to deliver. A further 15 minutes passed and the delivery turned up some 40 minutes late so I turned it away and ordered some where else. If they had of told the truth in the first place i would of accepted that or ordered some where else. On the first call back to them the lady got all frustrated because she knew she was lying to me and passed the call over to the most ignorant, uneducated, sarcastic and rude man id ever spoken to. I know this review wont affect the business in any way but feel it necessary to vent my disappointment in them. I understand if they were busy but when the driver turned up he stated that they just take order after order and really don’t care what time the food arrives as long as there paid. I’m not saying anything bad about the driver because he was really nice and apologetic even though it’s not his fault. Just be honest with the delivery times.
Michael B . 2023-07-31
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Had a lovely takeaway from here tonight, was served by a polite young lad in the shop and food was brilliant as always
Amiee V . 2023-07-29
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Love it here, a bit too much! Freshly cooked and not a long wait if you collect. Hot and sour soup is very good.
Craig Lisle . 2023-07-24
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Definitely the best in Andover and Hampshire. Quick service, exact order and patient staff. I only use the Oriental house now as it’s reliable and good. I recommend it.
David T . 2023-07-20
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Simply put BEST FOOD IN TOWN PERIOD
Martin Mayne . 2023-07-14
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great food and service as always
Amiee Ventham . 2023-07-09
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Really lovely Chinese, food always piping hot and tasty, young boy jack,who works weekends is very friendly, chatty and helpful, would highly recommend
Nicky Ventham . 2023-07-09
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The person on the till is extremely friendly food was nice and hot delivered very quickly and efficiently would highly recommend to anyone
Cameron Stevenson . 2023-07-07
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Good experience with the takeaway and really nice food with a large variety on the menu for everyone :)
Stephanie F . 2023-07-04
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Woman was rude at the front desk, first time ordering and the last too… Sweet and sour sauce tasted like pure Vinegar The chicken balls were too chewy I that I couldn’t eat them..
erin doherty . 2023-07-03
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Have been a customer for some time now and I can confidently say it is one of the best places in Andover for Chinese cusine. The food arrives quickly and is full of flavour. I would highly recommend this place if your looking for great food.
Kara W . 2023-07-03
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The food was really good and tasty, I always come here for Chinese food. It’s the best in Andover !!
Dona J . 2023-07-03
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The best takeaway in town! Fast delivery , great service and great food.
Kara Waligora . 2023-07-03
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Lovely food and staff in there!! Would recommend
Evie Nunan . 2023-07-03
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Used this Chinese several times and everytime tell myself this will be last time. Food is always late, lots of times items are missing. If you ring to tell them you get stinking attitude and portion size is decreasing and meat is almost non existent. Do yourself a favour go anywhere else, skip diving would be more satisfying.
kav h . 2023-06-28
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Very poor; chicken was very tough and Thai green curry was tasteless. Had to have something else afterwards.
Lewis Desforges . 2023-06-15
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Tasty Chinese food. One of the best in Andover
Dorota B . 2023-06-15
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Great food. Probably the best in Andover. Always hot and tasty. Sometimes a wait during busy times but defo worth it.
Leanne Stewart . 2023-06-13
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Worst Chinese chips I've ever had. More than half of them were black
Brynn Davis . 2023-06-12
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Hour and 40!minutes on a Monday evening? Get some more drivers or faster chefs. Shouldn’t be this long
James Ellis . 2023-05-22
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Phoned in placed order for take away dishes, ready as promised, hot and tasty food, have become regular customer as a result !
Graham Lewcock . 2023-05-14
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Service is good, good is amazing and people are lovely!!
Nicole Gibbons . 2023-04-01
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Nice local takeaway dose local Chinese fresh cooked lovely food well priced as well
Neal Chandler . 2023-03-24
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Seems to have gone down hill certainly not as good as it used to be
Ian Goodyear . 2023-03-04
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The chips have really gone down hill. Plus they were always well salted. Not anymore. It's a shame. Think I'll try exselcior from now on
sean hayes . 2022-12-05
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Great staff, great food, good value. Never had a bad meal from here. Enough said, great super smashing
Jeremy Thomas . 2022-11-12
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My favorite Chinese takeaway at Andover. Foods are freshly made and good value. Unlike my experience from other some Chinese restaurants, Oriental House's beef chow mein is so well cooked so beef tastes very tender and not chewy at all. Very impressive foods there and definitely will become their frequent customer from now on!
Elita Huang . 2022-11-12
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Staff all kind and helpful good customer service on the other hand I received a steak which was a big let down so tough and chewy could not eat and that was for a medium rare and normally they are brilliant but last couple of orders on different orders they have been lacking hope this improves
David ian Brooks . 2022-11-11
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When the food is good it’s good. But several times now I have struggled to make myself understood and requested and paid for small adjustments. They charge a lot for adjustments but every time recently the changes haven’t been made but charged for. Sometimes proteins missed completely. So a King Prawn Chow Mein arrives in the small veg container with just noodle and onions and no prawns. The prices are also quite steep for purely a takeaway and delivery prices bewildering The lack of online ordering is also a bind when telephone orders are so difficult to make yourself understood and understand what is being said. So after many years given up and am now going to revert to my other Andover choice.
Jeffuk4 . 2022-10-27
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Just amazing👍..I've been ordering for a long time and it still satisfies me whenever I order. The prices are just right and the food tastes great. Their hot sout soup is better than any other Chinese takeaway.
Wayhill . 2022-10-16
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Amazing food. Regularly order from there and the food is always hot and good portion sizes
Emma-Louise East . 2022-10-15
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Absolutely amazing!!! The food is warm and well cooked the service was quick as I live outside andover. Will definitely order again especially when my niece is coming round this week. Thank you
N6299WAjessicas . 2022-10-10
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Worst take away I’ve ever had poor quality food it was cold. The meat was pumped with water which made it slimy threw it away
gertiegirl1 . 2022-10-07
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Love this place have been customers for a very long time always make you feel special
April Ling . 2022-09-16
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Several take aways later, food is always hot and tasty!
Howard Golding . 2022-09-13
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Without asking they put salt & vinegar on my chips. I hate salt and vinegar. And their gravy sauce went through me like a dose of salts.
ann-marie taylor . 2022-07-04
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I'm really not a fan, I would normally have a curry or a pizza, but Oriental House might just change my mind. I had the Mongolian Lamb Pancakes which were delicious, and you get so much in a portion. I greedily ordered a beef fried rice too and it was amazing. Not greasy, full of flavour, and again, the portion size was huge. My wife had Shredded Beef and said it was very nice and tasty, a perfect balance of sweet and sour flavours. She's a bit more of an expert and said it's better than the one she used in London for more than 10 years, so must be impressive!
Tony Maillefert-Pitt . 2022-05-12
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Just got curry sauce and chips. Absolutely disgusted my sauce had a small hair floating in it.. won't be going there ever again
Daniel Stock . 2022-04-26
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Used to be the best in town.... Now the quality is nowhere near the same Sad
Martinbrady338@btinternet.com Brady . 2022-04-22
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Personally speaking a very good Chinese takeaway food good staff pleasant convient for me on way home
Tony Milton . 2022-04-13
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Absolutely lovely food, the best Chinese takeaway I have tasted
phil garrett . 2021-11-20
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Best Chinese. Always compare others to this one if away and none quite hit the mark in the same way.
D . 2021-10-25
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Brilliant Chinese takeaway. Great portions always tasty and reasonably fast. Use this one all the time even though there is another Chinese takeaway closer to where I live.
Chaz Clark . 2021-08-26
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So bad. Sauces taste like vinegar and ketchup and the egg fried rice was tasteless.
Dan . 2021-08-22
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Ordered chicken fried rice, and it was the worst one I’ve ever had. It was just boiled rice with boiled chicken and omelette, absolutely tasteless :(
Daria Savchuk . 2021-08-22
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My last takeaway from oriental house was terrible. The black bean sauce was so hot I couldn't eat it, where is the flavour! The curry had only chicken and onions...the onions were barely cooked. Are onions the only vegetable available???? Also delivered in a box with Product info on the side so I now know they dont cook from scratch, they use mass produced packeted powder for sauces...do not waste your money.
285nellies . 2021-08-13
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Best Chinese and Fish and Chips around, staff always friendly and food is great
Mark Witheridge . 2021-07-27
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Tasty take a way and not too expensive
Ray Smith . 2021-07-24
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Nice food, poor service. Ordered a takeaway on Saturday, arrived in time but it took over 30 minutes longer for them to actually give me my order. The excuse was that walk-in’s get priority (over people who have an account that order online). Tried emailing them but that bounces back too. Quite disappointed actually as the food is the best Chinese in Andover
Ken Ross . 2021-06-21
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Superb meal & great service! Excellent value with generous portions - fresh and tasty - quick delivery also. “I’ll be Back” 😏👍🏻
Douglas Wyndham . 2021-06-19
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Amazing food best in town highly recommend their delivery service is very and polite customer service. I will come back in the future thank you
andydQ8566EJ . 2021-06-09
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Just ordered from them today I used to love their food but today their beef with green pepper black bean sauce (74) & chicken n Beef c/mein #152 was very blunt🤮🤮. No taste at all had to add in my own sauce to make it pleasant. ☹️🤨Not a happy customer. It’s being a pleasure O house, think it’s time to move on ☹️🤝
Tia Niubaleirua . 2021-06-06
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Arrives in no time, tastes banging and gives us free chicken balls!?! Legends only at this restraunt.
F6307UGjamest . 2021-06-05
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amazing food, amazing staff. My favourite takeout by far, best in hampshire!
Billy . 2021-05-11
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Their prawn toast used to be excellent, but just soggy bread now with 2 prawns ... avoid!! We rang them and complained thought we would give them the benefit of the doubt, but next time was just as bad
karenmP9800IC . 2021-05-10
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Great service, and friendly staff. Food is amazing and tasted great. nice chinese takeaway Well worth it
P6933YKandyd . 2021-05-04
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Food was wonderful tasted amazing!!! Nice friendly service and delivery drivers ! Highly recommend best in Andover been here for years.
N6299WAjessicas . 2021-04-30
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One of the best Chinese takeaway in Andover 🙌🏻👌🏻
Dan Allen . 2021-04-06
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Food has gone downhill in the last few months .... Prawn toast disgusting ... all bread!! AVOID
Karen MacKenzie . 2021-03-24
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Always ordered from oriental house, but food was Luke warm and duck was dry and two hours, not impressed.
Bazzer500 . 2021-03-20
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Great food really bad organisation getting it
Rick Morris . 2021-03-11
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Love going here their food is brilliant and they are safe love shredded sticky chicken with chilly. Pancake rolls 😋 brilliant.
Catherine MacIsaac . 2021-02-28
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Majority of the time really tasty food. noticed at rush hours quality drops a little so best to visit on the less glamorous nights of the week.
Martyn Robinson . 2021-02-04
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Prawn toast was dreadful 2 small prawns, what a con!!
Karen Mackenzie . 2021-01-23
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New Year's Eve. The girls on the front desk rushed off their feet. Waited three hours for a delivery and nothing turned up. Drove there to find a scene of chaos. Waaaaaay too many orders to process properly
Neil Maxfield . 2021-01-03
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Superb food and very satisfactory service and reasonable prices.
Dave Elliott . 2021-01-03
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They was good few years ago but now......I can not use the words what I wish...just bad.. they try to deliver a different order 4hours later????? What a joke! I have placed my online order at 5pm 30mins after opening. I have tried to call them 15 times because my order not arrrived but no answer... my order was chicken but they tried to deliver pork at 9pm hahahah 4 hours later??????
Sandor Feher . 2020-12-31
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Food average parking good service quick etc
Terry Murphy . 2020-12-14
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We’ve been coming here for years now as we think it’s the best in Andover. Always quick service. Occasionally we have a dish thats not as tasty as usual but on the whole we always enjoy it. Haven’t tried the delivery service as we live in a village.
asmp . 2020-12-13
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I had a meal for 1 it was gorgeous and enough for 2 but I ate the lot then couldn't move for an hour 🤣
John Ling . 2020-12-01
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The food is always amazing and my family love it! -Good customer service -Cooked quickly -Always nice and hot(which is good because I know it hasn’t been sat out the back) Lovely staff! Would highly recommend
eve289016 . 2020-11-25
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Great service considering they were so busy and food was delicious... well done and thank you 😀
Tessa Tuffs . 2020-11-21
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Always had great food, the chips are really good too and large portion.
Nicholas Toogood . 2020-11-08
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Great food especially meal for 2
John Crozier . 2020-10-17
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So disappointed with the service tonight! We waited well over 2 hours for a simple takeaway delivery for 2 people on my birthday. I called 3 times, no apology, no explanation, nothing. We have always used this establishment. Terrible service, no customer focus, such a let down.
JoJoFoster2020 . 2020-10-10
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Always amazing chinese from there!
Sian S . 2020-10-02
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Hot Delicious Chinese Food Hot Delicious Chinese Food Oriental House Takeaway is located on 161A Weyhill Road, Andover, Hampshire, SP10 3BH We are for you and all you need to do is decide what you want to eat.
zakihuang . 2020-08-24
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Great food reasonably priced and delivered quickly by a friendly driver
Christopher Fox . 2020-08-19
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One of the best Chinese takeaways in town... good food at a decent price.
Jo Rankin . 2020-08-18
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Very good pancake rolls and sweet chilli sauce for a quick linch
Trudie Scholes . 2020-08-10
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Quick service and the food is always nice. Lovely customer service also 😁
Mini Guy . 2020-07-26
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Clean tidy quick service friendly staff
Mandie Judkins . 2020-07-18
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I can't fault the food or the delivery; both were excellent. The service however, was abysmal.When our food was delivered it quickly became apparent that roughly a third of it was missing. After a rather fraught phone call to the shop, it turned out this was because the person who frequently operates the phone there, had failed to process two lots of two different items, just sending one for each. I say “fraught”, because the lady in question argued the toss with me, saying it was what I had ordered and implying it was my fault, because she had repeated the order back to me. Herein lies the problem: she does not speak intelligible English. During the call I had to ask her several times to repeat herself, as what she was saying just wasn't understandable. She then resorted to something which British holidaymakers abroad are often accused of doing (and rightly criticised for), when they fail to make themselves understood to the French or Spanish: she said the exact same thing, just as unintelligibly, but slower and at a higher volume. The problem was not me being hard-of-hearing. I really wanted to resolve this peacefully, as I genuinely like their food and wanted to remain a customer, but it sadly just wasn't on the cards.When I asked if they could solve the problem by delivering the missing items, roughly half of what she next said (the other half being a mystery to me) was that they would charge us a delivery fee for this, as the missing items on their own did not come to the minimum charge required for complimentary delivery! So they first failed to process the order correctly, and then tried to penalise US for THEIR mistake. She then tried to explain something else three times, but on none of those occasions could I understand anything of what she said. Finally, I just gave up. I'll be giving up on ordering from them in future, too. There are plenty of other Chinese establishments in Andover that do food just as good and presumably try to help their customers with difficulties, instead of arguing with them.
Jamie S . 2020-06-03
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Ordered many times and quality has always been acceptable to great however on our most recent visit the food was exceptionally fresh and well cooked. The takeaway also now stocks more vegetarian options to accommodate for changing tastes. The only chinese we order from in Andover.
Tsune . 2020-03-25
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Chow mien? Joke! So many noodles & that was about it. Chicken was awol. Bean sprouts were few & far between. Awful, it was the worst chicken chow mien I have ever had. The girl behind the counter was on her phone for far too long & she tried to short change me too. I won’t be going back any time soon & I suggest that you don’t either
550eltonw . 2020-03-06
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I've just had the chicken curry and I can officially say it was the worst curry. I've ever had in my entire life.
Chris Smart . 2020-02-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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142 Opinions
This has been our regular for years but it’s gone downhill recently. My adult kids went down for their order a few weeks ago and were told they’d ordered burgers and had to pay for them (we didn’t even know they did burgers)! It was sorted out in the end and the food was fine. Decided to try again last Saturday. The ribs were awful and worst of all they didn’t bother to put the lids on properly on two tubs of lemon sauce which was hot! It went all over my son’s lap in the car and on the seat and we had to wipe down all the food containers when they got back. It was disgusting. That’s it I’m afraid. Time to find a new one.
153 Opinions
124 Opinions
I ordered a takeaway and foid arrived we noticed the food stale and reheated. When I called to complain the person on phone was not interested at all and said I didn't cook the food. Sure bad customer service. I won't ever use again.
1068 Opinions
Went in for food on a Saturday evening, didn't book and was told there were no tables but they could fit us in (despite being there for an hour and there still being free tables during our visit) the staff were pushing for us to get the buffet and didn't give us hardly any time to choose otherwise. It would have probably been beneficial to go for a set menu instead because not only would it have been cheaper but also you can take your food home (the buffet is no waste no take away) the starters were pretty good, and came out quickly but the mains were disappointing. Also a quick warning if you a pint of beer here they will charge you for two bottles! We paid £16 for two pints! The car park is pretty small and the cost of the overall meal was too much for what it was. Wouldn't go here again.