Orchard Tearoom in Wiltshire

Absolutely dreadful! Advertised a la carte menu replaced with a 'bar' menu. Took the waiter 15 minutes to bring a menu and ask if we'd like drinks 40 minutes for food to arrive which was not hot. The pork belly my colleague had was wrapped in gooey fat not crackling, the pumpkin sauce was a teaspoon of orange 'something' and the seasonal veg was mashed potato and some peas. The chicken burger was deep fried and tasted of old fryer fat as did the 'tepid' skin in chips. Presentation of the burger was non existent and the two tiny leaves of lettuce were brown. This was fed back to the waiter when he finally returned to our table his response was he'd mention it to the Chef. The after dinner treat of sticky toffee pudding was solid and rubbery, not moist. The tiniest bit of ice cream and a token gesture at the sauce all was tepid. The dining room was cold and drafty. The decor tired and wall paper peeling off the ceiling and walls. Utterly awful experience with nobody interested in the overall shoddiness of the service and food. Really disappointing, especially as this is the closest hotel to work. A real missed opportunity for this Hotel and Restaurant.

Have just experienced excellent service at the longs Arms. Greeted on arrival by Beth who is an engaging young woman made us feel welcome. The server George and Eloise were attentive and friendly. Great team and enjoyable experience.

Very good lunch, busy but were found a table quickly. Staff we dealt with were all excellent, special thanks to Amelia who recommended the BBQ chicken with sweet potato fries and coleslaw. Will be another addition to our favourite lunch spots..

Food was delicious and the manager made our evening! Kerrie (sorry if it’s spelt wrong) was brilliant. She was funny, hospitable and nothing was too much trouble. We will absolutely be back! 💖

Stopped off for a late lunch/early dinner. So much to choose from. Had the steak and ale pie with mash and the steak and kidney pudding with mash. Both delicious, hot and plentiful. Amazing value for money. Staff very attentive and friendly without being overbearing. Lovely place for families, dog friendly too. 5 star on all fronts.