Based on 1.166 opinions finded in 2 websites
Based on 1.166 opinions finded in 2 websites
Nº 983 in 2148 in Bristol, City of
Nº 19 of 33 Mediterranean in Bristol, City of
Opinions
Quite nice, I liked the crepe than the waffle 🧇
Reem Elnady . 2024-11-01
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I had a nice time at creams today because of the great customer service
Afsana Kauser . 2024-10-15
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I believe its the only ice cream place around city centre. Big sebaceous place. Lots of flavours. They were giving out free ice cream 🍦 which was nice. Had the Salted caramel gelato and it was amazing
Meshaal S . 2024-10-12
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One of my go to dessert place in Bristol!!!
Raisha Hafiedz . 2024-10-09
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very good food was amazing service was amazing overall excellent 11/10
mike1712wro . 2024-10-05
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10/10, best comfort place, gave my friend extra sprinkles and left a cute note I LOVE THIS PLACE!!!! best waffles and ice cream in bristol :)
hrish . 2024-10-05
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We ordered on uber eats and left a note asking if we could please have some strawberries on our order, and they very kindly did exactly that! Great customer service!! Thank you so much❤️❤️ 100% ordering again xx
No Subs . 2024-09-29
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Lovely staff accommodated to our order and left us a really nice note as well! :)
Milly . 2024-09-28
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Very friendly staff and have always been helpful everytime I have visited👍
Samay Limbu . 2024-09-24
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We had lovely time, there were two beautiful, kind and cute girls (they were wearing prober Hijab). They made the HBD plate for us and it was really great experience. Thanks for those two girls🌺🎉
9s_s4 . 2024-09-23
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Very slow and rude costumer service, dont go here
G T . 2024-09-21
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Spent a lot of money for bad food and a high price and the tables were dirty
J Macinel . 2024-09-13
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My friend and I had a snack there and we ordered "The Classic" Waffle and we were served by Esma, a lovely person, super friendly and helpful. We highly recommend coming here if you have a sweet tooth and want to enjoy a good time in this wonderful place. We'll be back for sure!
Nat P. Díaz . 2024-09-09
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Lowkey place with amazing food🤍
kayden gregory . 2024-09-08
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We got a Sundae and the Sundae was really small, but we had to pay £9.25 for it, the spoons we received were dirty and workers seemed noncholont and didn't provide a good service.
Ege Can Urun . 2024-09-08
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I went to Bristol creams cafe , and had a crepe and strawberry sundae , the food were super 😋 delicious and had a friendly service .. Thank you Creams cafe 👍
Nawangi Meepage . 2024-08-24
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Food quality was so bad,ordered vanilla milk tea and mango bubble tea by home delivery through uber.they send us literally waste water that tasted so bad and the boba tea didn't even had boba..I cannot even call them bubble tea..it was a total scam and my money is wasted..never ever buy anything from them ...Couldn't even believe how they can scam customers by giving just coloured water...so disappointed...never had such bad experience with food..
Soumya Shaji . 2024-08-22
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Amazing experience - power cut didn’t stop the team from delivering us an awesome cookie dough and crepes. 10/10
Nathan Hall . 2024-08-21
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It was pretty busy so had to wait a little for our drinks, but the person serving us was very apologetic and gave us an ice cream for the wait which is very sweet!
Ella . 2024-08-12
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The best ice cream in Bristol brilliant customer service
Imran Rahman . 2024-08-08
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Had to question if the place was actually open at first with dozens of boxes outbfront. One drink was served after the dessert was half way finished, and included no spoon for the tea, while another drink missed entirely. Good quality, if a somewhat odd experience.
Kenneth Hoare . 2024-08-08
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Best desert restaurant in Bristol. Is a chain and does a good job, I always know what to expect. They do banging crepes and waffles with quick friendly service. Only warning would be don't order delivery as the wait means the food isn't as tasty as it is sitting in.
Harrison turpitt . 2024-01-28
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So Nice and humble staff . Khiyam and Manzoor nice loving and great guys
abdullah bhai . 2024-01-11
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Had an order on deliveroo. Food arrived . Absolutely disgusting! Never had a problem here! But this time was very clearly rushed and close to closing time! I ordered 2 chocoholic crepes. They tasted like pure salt! Couldn’t even have one mouthful my whole mouth was stinging! Was up all night being sick! And can’t even get an answer from the restraunt!!!
Shannon Odriscoll . 2024-01-03
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23.12.2023. It was about 3pm. Me and my wife bring some friends came to here. We always bring some friends here as we feel the desserts are quite good. Unfortunately, this time, I felt a bit uncomfortable due to the treatment by one of the staff’s weird attitude and behaviour. The thing is, after we finished desserts, we felt a bit thirsty. So I went to ask a cup of water and meanwhile, my friend was trying to top up his cup. The staff who helped my friend fill up a glass of water but said to me that they don’t have cup and then ignored us. Both me and my friend were shocked as my friend was just received a glass of water from another staff earlier. However, this staff give us an strong impression that he didn’t want to help us for some reason which I didn’t know. My friend said it was a bit racist. (I don’t understand why he didn’t really want to help us like his colleagues.) We both felt every uncomfortable then left immediately.
Nick Liu . 2023-12-24
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The first thing is I really appreciate the way you guys make desserts in a different way but this is not enough. If a customer comes there from far just to visit you, you also need to deal friendly with the customers. Because everything you doing to make happy your customers. This is very awkward just put the food on table and run 🏃♂️ 😳.
Arslan Raja . 2023-12-19
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Ordered via justeat they forgot both our bubble teas (£11) Rang and complained the people are so rude and cannot speak English. They told us to ring justeat which is impossible and try to get a refund from them. Avoid ordering from this place. Waste of time and rude staff.
Dave Watson . 2023-12-18
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Amazzinngg waffle. Easily one the best Ive had in the UK. We also tried their hot and cold volcano Sundae: its a must have. Just beware guys the quantity is massive. i.e their waffle is the size of a roast dish
Zeerak Farhat . 2023-12-17
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Pathetic customer service. Table was dirty and not cleaned. Cookie dough is not cooked in oven. It’s Microwaved. But menu says gooey cookie dough. I didn’t find any. No sauce on crepe at all. Food was definitely not worth the price. Spending 40 pounds in store we expect the bare minimum as a customer. Definitely won’t recommend.
SRI GANESH KUMAR M . 2023-12-11
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The staff were friendly and kind to my daughter. They even had a great kid's menu that she really enjoyed. One of the female staff members gave my daughter balloons to play with and took the time to chat with her. We definitely recommend this place for its delicious sundaes and the welcoming staff. The place has a spacious layout and lovely decor.
Dinh Luna . 2023-12-07
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tried the chocolate crepe with vanilla ice cream, would recommend it for sharing amongst 2! the sweet ice cream and warm crepe paired really well together, but gets very moreish if not shared
aly . 2023-12-02
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Great place and SO Good dessert!!
Maz . 2023-11-25
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Great place to stop and eat a range of beautiful desserts and ice creams. Very large menu to please all and a good variety of flavours for the ice cream, gelato and sorbet as well. Staff are extremely welcoming and fast as well
Taylor Rush . 2023-11-14
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There are many options to pick from, including vegan options! which surprised me because I didn't expect to see any. I had the vegan cookie dough with vegan chocolate ice cream, vg chocolate sauce, and strawberries, which was delightful. I definitely recommend it! The service is quick and the portions are massive.
Akemi Rodriguez Ujike . 2023-10-15
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The staff were so friendly, The environment and services were outclass an amazing dining well decorated food with worthy price. I would give it 10/10. Highly recommended!!!
Abuzar K . 2023-10-13
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Amazing staff, amazing food, amazing vibes. Very accommodating, brought a party of around 30 people and they handled it very well. Can't recommend them enough.
Omair Shahab . 2023-09-21
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Ordered from Uber Eats and they got my entire order wrong. I even added in notes to end that my create your own waffle was correct and they still messed it up. Worst thing is, this was my first time and it has me second guessing for next time. Disappointing, absolutely disappointing!
Kiala Pombolo . 2023-09-03
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Amazing staff 🤩 Delicious food and excellent food presentation.
Sami Ullah Khan . 2023-08-23
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The experience was very good. The food is well prepared and there is a wide variety of options to choose (also vegan!). The calories are mentioned and that is also important. The service is fast! I highly recommend it
Rafael Ruiz . 2023-08-08
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Such big poritions and a brilliant time I remember a polish restaurant which used to have that but fallen down during Covid I’m suprised this survived With such big portions the money for me is well spend
Michal (Thattrainandbusguy) . 2023-07-03
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Loved the cookie dough... must try! It was so delicious! I have had their gelato and sundae before and I love that too! Nice ambience. Prompt service. Friendly staff.
Karishma Hotwani . 2023-06-28
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A great place to take the family
Dennis Evans . 2023-06-26
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We were disappointed that this ice cream parlour does not offer vegan cones. They have vegan ice cream, waffles and crepes, but no cones. It's a real shame because otherwise it is a reasonable offering.
Breit Ideas . 2023-06-09
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I had a waffle with cookie and dough ice cream, crispy and delicious, Personally, I think the slushy are a bit to sweet but over all it was good.
Katherine Wang . 2023-06-01
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They were so amazing in helping me surprise my girlfriend with a waffle delivered! They left a note in the package and the delivery driver Lara was super nice and helpful. Thank you! <3
Christopher Burdick . 2023-05-24
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So many options to choose from if you are really into frozen desserts.
Shwets . 2023-05-09
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Ordered some crepes after a long time and I can definitely say that it was a huge letdown. All of the crepes were extremely salty to the point where after a couple of bites, they all ended up in the bin as they were completely unedible. Not worth the money anymore
Gamerboy 20202_YT . 2023-05-07
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Amazing take away. Arrived still perfectly cold!
Joe . 2023-04-23
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Is good coffee and everything there is very nice and the employees is very helpful and friendly
Hussain Al asmari . 2023-04-11
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Super efficient staff. Ordered 4 different deserts all delicious and huge portions for your money..Well worth the trip and a great end to an awesome evening out with family!
Victoria . 2023-04-10
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Just passing through. Purchased a flat white and Cappuccino.
James Down . 2023-04-10
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Great place to visit,friendly staff and environment ❤️❤️✌️✌️
kashmir orya . 2023-04-09
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Respectful stuff and Really clean place
Ismail Suleman . 2023-04-09
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Excelente opción para endulzarte el día, gran variedad de sabores de helados, gofres, crepes y milshakes.
Borja Gomez Diaz . 2023-04-08
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Hay variedad de shakes, helados, gofres, crepes, cafés.. Como curiosidad, al lado de cada plato te ponen las calorías
Anastasia Masanotti . 2023-04-06
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Quick service plenty of seats. Blue lights card discount. No booking needed walked in. Friendly . Informative about allergies.
Dion C . 2023-03-31
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They don’t have a real Italian gelato… pretty disappointed. It tasted like ice cream brought from the supermarket
Valentina Ronchi . 2023-03-25
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Great food and drinks! Lots of variety.
Aaliyah Lomas (Aaliyah) . 2023-03-17
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Best place for family time and great service
Baber Jan . 2023-02-21
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Went there last week's friday. The server has got to be one of the unfriendliest servers I've ever encountered. No smile at all and also really blunt
Rania Hastings . 2023-02-17
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Probably the best Creams experience I ever had. The staff were lovely, the waffle was delicious, fresh and just perfect. And my chai latte was very good! Thanks so much xx
Magdalena Maciolek . 2023-02-10
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Good place to enjoy Italian desserts...gelato,cheesecakes, waffles,Sundae..Take away or eat in.
Gauravi Chalke . 2023-02-05
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Went a while ago with some friends, was nice atmosphere, the food was delicious! I had the Mango Waffle, was the best! Would love to come here again next time I'm visiting! They do have a good selection, so pretty sure there's something for everyone who has a sweet tooth!
daftpunkking909 . 2023-01-10
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Well what can I say.. I have given this place way too many chances and every single time the orders have gotten worse. Today I ordered a chocolate crepe but got a chocolate cloth! I couldn't take a picture of this unfortunately because I used it to clean my kitchen tops. It was burnt, the chocolate syrup was non-existent, very appalling. My sister ordered a Sundae (Ice Cream) but by the time it got to us, she needed a straw to eat..sorry drink it! At least she won't go to sleep thirsty I guess. Either way, we wouldn't be ordering from here again. These guys have let us down 3 times, missed items, stingy on toppings Thanks, Happy Diabetes
Hassan Shah . 2022-12-27
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Lovely atmosphere and pleasantly surprised with the great quality of food and how much they give
Rabi I . 2022-12-21
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Good service. Nice yummy options. Loved the sundaes.
Jandhyala Kadambari Dhanusha . 2022-12-12
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Me and my girls went to Bristol for the weekend and we decided to visit Opa for a club night out. The security team was great and very friendly, especially Muhammad which is one of the security guys who walked with us to the main street to give us directions to another nice club. The bar staff was very rude and they behaved like we were bothering them when we wanted to order drinks. They have been on their phone all night long and barely paying attention to the customers. My friend ordered a Coca Cola and they gave her a bottle Coke which was not cold. When she asked if they had any cold one, the guy just replied with "no". He didn't say "no sorry but I can give you a glass with ice" or nothing like this. She was charged £10.50 for a double tequila coffee and the coke and then the second time she was charged £10 for only the tequila. When she challenge this, the guy at the bar said "I don't know what my colleague put in the computer". They were making all drinks without measuring the alcohol, pouring directly from the bottle into the cup. The music was decent and the atmosphere good but to much fake smoke. The smoking area look very creepy and you wouldn't want to go smoking on your own as a girl as is pretty dark as well. The lights in the toilets are to faded and you barely see anything in the cubicle. The crowd was good as we didn't want to go to a students club. Majority of people were over 30s. I wouldn't return here as the staff was very rude which was confirmed by another group of girls who were sitting next to us. If you want to have a good time, good crowd with older people, I would recommend Reina bar and club.
Cojocaru F . 2022-11-14
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Delivery: Ice cream fully melted, waffle cold, not worth it to order online. Also I have tried the vegan waffle and the texture is like gum, basically not good.
Pilar Gonzalez . 2022-11-04
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Si quieres un buen gofre 🧇 con helado y por encima un porrón de cosas más este es tu lugar !!! Además puedes tomar café caliente o café helado. Nosotros pedimos WAFFLE + CON TRES BOLAS DE HELADO + con dos topoings que fueren Ferrero roche y chocolate blando.
Javi Gou . 2022-10-22
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Not good. The vegan menu is ridiculous. A waffle with one scoop of icecream is £11 and it tastes like cardboard. Gave me such a bad stomach, almost cried... Half the restaurant had police tape blocking off a bunch of flipped tables. Had liminal vibes, like being in a derelict hospital. Won't be rushing back tbh
Oli Walker . 2022-10-20
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Amazing cookie dough for once it was fresh and goey compared to Cream's in London. Staff are also freindly. Only thing I would say is to increase the portion of the cookie dough. Solid 8/10
Chucklesome . 2022-10-14
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👏🏻PER👏🏻FEC👏🏻TION Tried the cream glory, and it was amazing, staff was nice & fast, the table was a bit sticky, but I have nothing else to complain about 9/10
Teo S . 2022-10-09
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Really like their desserts, however if you order through deliveroo they always without fail pack the hot crepes next to a sundae so that upon arrival the sundae is just a pool of melted ice cream. Incredibly frustrating
Damian . 2022-09-24
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It's no point to pay £8.95 for something like this...It looks much better on their picture but not here...Basically it's 2 cookies (not dough) with a little bit sauce and lot of nuts on the top + 2 ROCHER and 1 scoop of ice cream (I liked ice-cream very much).
Zero Object . 2022-09-09
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Found via a Google search. It doesn’t look like a lot from the outside entrance, but wow what a GEM when you walk in down the steps. I was instantly transported to Greece. The most stunning interior I have ever seen in a restaurant. The hand painted walls and the ambiance was so romantic for my partners birthday meal. Did not disappoint! Brilliant service from the very friendly attentive staff. My partners steak was absolute perfection and the cocktails were incredible. You could also sit on the terrace outside and you have a beautiful private view of the River. I cannot wait to return on our next trip to Bath.
Scncjc2022 . 2022-08-29
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QR codes on tables don't work - the staff know...so why are they on the tables? Tables are wobbly and need tightening up, upholstery is appalling, bear-metal nails sticking out of seats. Create your own ideas are ridiculously overpriced, considering they're no better than the set menu options. They don't sell 'Bombs'...so why are they on the menu? Place has gone down hill - 5 years ago it was decent, even last year it was at least +2*s better than this!
Tristan Jamieson . 2022-08-01
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This cafe is absolutely brilliant with a lot of variety on the menu. Generous portion sizes and great service. Highly recommended.
Sameer Ahmad . 2022-07-31
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Nice place. More than expected in the bowl and great presentation. More vegan options would be nice.
Arif . 2022-07-31
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Absolutely shocking experience. I have a severe nut allergy and despite telling staff upfront and via booking, they contaminated both the starter and gave me a drink which contained a nut liquor. AVOID if you have an allergy. The plate smashing is fun but be warned, health and safety isn't great and a friend ended up with a cut on her nose from a separate group smashing plates when it rebounded and hit her in the face. Such a shame as it seemed nice until we ate there. When I contacted the restaurant they proceeded to ignore me so I was forced to contact the local council. Disgusting behaviour. If you don't have an allergy, by all means go but if you do, beware.
Beci . 2022-07-28
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Limited range of food compared to others like this but the chocolate fudge cake was so good, very rich however the ice-cream you get with it balanced it out perfectly. Knickerbocker glory is very tasty with very strong flavoured ice creams too. Update: This place charges whatever they want, very overpriced especially for how bad there food is. Especially if your getting take out. Got take out twice, and they charge me different priced and the slice the gave me both times were pathetic, they were also very dry. Very disappointed since the first time I had it I quite liked it. I’m Not having it again!! There slush puppies however are really good, it's the only thing I'd buy from there To be honest
Chloe Noble (Chloe Jacobs) . 2022-07-26
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Muy rico el café helado y las tortitas
Rocio Garcia Valero . 2022-07-16
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Nomad (pretty sure that was his name) was an absolute delight and a joy to the end of 12 hours kitchen shift.
Lannie Bee . 2022-07-07
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Sooo good but definitely a lot of calories lol
Gary Hodder . 2022-07-07
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Rude staff! Zero customer service! They refused to allow us to eat in at 11:20pm simply because the lazy employees dont want to clean! We will go elsewhere!
Zanoun Barzani . 2022-06-28
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Told us we can’t sit in after 11pm! Whilst they close at 12! Absolute rubbish service!
Botan Mustafa . 2022-06-28
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We were really craving something sweet so we ended up passing by Creams Cafe. The staff were kind, the service was quick, and the portions were definitely enough! Quality was good. Everything tasted great.
Chrysanthos George Makariou (Chris) . 2022-06-05
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Hello , I have been to your club many times, always had a positive impression, in the food, until last night , I witnessed a creepy scene, the long-haired bodyguard used racist slurs on a guy in front of everyone just because he asked him to enter several times and had forgotten the document, the boy also apologized because he was apparently a bit drunk, and asked if he could come back with the document, but the bodyguard yelled in front of everyone that all that he was the boss and he commanded and that everyone could enter but not that guy, I witnessed the whole scene and it was sad, nothing to do with you and the restaurant but I will report this scene because this is unacceptable.
Laura F . 2022-05-28
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we came from oxford for this event because we were going to meet some friends from bristol, we have been organizing the event for a week to meet for the birthday of a romanian friend of ours, we arrive after 2 hours of travel but one of us has forgotten his identity card and the security man with long hair yelled a lot at us that we can't go in, our friend just told him not to yell at him, and the security man, with long hair, screamed that he was the boss and that only he was in command using racist phrases on the our friend saying to go back to his country, it is the first time in England that I have witnessed such a rudeness, if he really is the boss, I advise everyone to never set foot on that racist, it will have very serious consequences because we will report him, he ruined our friend's birthday for his arrogance .. it didn't end there.
Josh V . 2022-05-27
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I ordered a waffle and my friend ordered a crepe, both of them were hard to cut because it was not cooked properly so we explained our situation to Michael (manager) and without any hesitation, he served us new waffle and crepe (for my friend) and made sure that it was cooked properly. Michael’s service was amazing. I would definitely come back here.
Aashna Shah . 2022-05-25
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Michael the manager was extremely helpful! At first the crepe I had and my friend had waffle was not cooked properly so we asked if we could get it cooked properly and Michael gave us the best service . I will definitely come back again and thank you Michael for your service!
Mathura Muraliharan . 2022-05-24
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We made a reservation and the restaurant was closed at the time we were due to arrive. I have had no reply to a subsequent email.
J8900BGjohnh . 2022-05-23
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Actually decent gelato in a weird former lounge
Alana Grey . 2022-05-15
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Without a doubt the best dessert place in Bristol! The menu is extensive and includes customising and vegan options and the staff are always super lovely! We have eaten inside and used takeaway many times and every time has been really great. Would highly recommend!
D M Burton . 2022-05-14
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Asked to sit somewhere quiet due to one of us being neurodivergent. This request was denied and we were sat near a loud table. After a couple of minutes the waiter came back and asked us to move to another table nearby so he could clean our area. We politely denied his request as we had just settled in, reminded him that he insisted originally we sat at this specific table and mentioned that there were still people eating in our 'table area' (and the store was not closing for another hour and at least 5 memebers of staff were stood around without any work, so clearly they could have delayed cleaning specific areas as they were not very busy anyway). The manager then approached and again repeated the request that we move to another table so they could clean. We said we would just leave if he insists, so we did leave. I would suggest cleaning after opening hours, or within the last 15 minutes of closing. We definitely will not be going back!
Cindy J . 2022-05-14
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The staff is very friendly and the ice cream is delicious
fahad alfaqih . 2022-05-04
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I asked for espresso macchiatto and received a white americano coffee. I asked them twice do they know how to make a proper coffee. Really dissapointing
Paweł Piątek . 2022-04-30
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One of the most amazing people i ever met. Their hospitality reminded me of my country. May ALLAH bless u.
Shah . 2022-04-26
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Old Sundaes Gelato. Great place to eat dessert, large variety od sugar bombs here! Good coffee. Sometimes its hard to communicate with staff, they dont know their menu..
Bartosz . 2022-04-10
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Nice Sorbet, Slush puppies were ok however i found a hair in my slush puppie and one in my ice cream, so i am fairly disappointed
David Pope . 2022-03-25
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The service was fabulous and the food was amazing……. I never had such great deserts anywhere in Bristol except creams
Ihtisham Khan . 2022-03-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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