Lona Restaurant Grill and Juice in Bristol, City of

Affordable and good quality food like always. You should try. A lot of options for every eater and friendly staff. Food service is also quick, so no long waits even when busy. We will be going back

Didn’t come to greet us at all and had to wait an hour because they were ignoring us but food was good and so was the vibe, we just had to wait way too long

Lona is the best Lebanese restaurant in Bristol their food is absolutely amazing and the service they provide is spot on. When it's your birthday the staff round up and play music and bring out a cake for you with a sparkling candle to set the scene absolutely amazing it's like one massive party with the whole restaurant clapping 😂 lovely atmosphere this place is definitely family oriented which is really nice

Went with with some friends and was amazed by the quality of food and the setting. We ordered the 3 person platter, not quite knowing what to expect but it was actually reallllly good. The platter was massive with three types of rice, chops, chicken, lamb and some lovely stuffed naan things. Reasonable prices, nice setting, attentive staff, and parking available outside on the main road. Highly recommended and will be going again.

Food was ok. We were made to pay BEFORE we got our food and it soon became clear why- despite having plenty of staff NONE COULD BE BOTHERED TO TALK TO US, and since they added 10% service charge why would they care about good service? Once we got 1 drink and our meal ordered noone came to see if it was OK, or if we wanted another drink, or if we wanted dessert ( we did, but never got the chance). They also forgot dishes on both ours and our friends orders- that we'd already paid for! Our table was at 7pm so not like they were closing. We won't be going back and certainly won't be recommending it to others.

Used to go here quite often and really enjoyed but haven't been for quite awhile, after tonight's experience we will not be back. As soon as we sat down they wanted us to order food, we told them we only just sat and haven't even looked at menu, literally 5 mins later they were back again so told them we needed more time. When we were ready to order we were told we had to pay first, but when we asked what if we want more drinks, dessert etc she just shrugged her shoulders. When we looked around everyone else seemed to be paying after they had eaten except another table besides us that was also White English they had to pay as soon as they ordered. The food came and it's was lovely but nobody stopped by our table now they had our money and 10% service fee to see if everything was OK or if we needed more drinks, we had to keep chasing for the sides we ordered and paid for. At the end of the meal they came and cleared our plates and again didn't ask if we wanted more drinks or desserts, so we sat and waited. About 15 mins later they cleared our glasses and when we said we would like more drinks we were offered water????? We had 10% added to our bill for service charge when we recieved no service whats so ever, we felt very rushed and couldn't wait to get rid of us, as soon as we stood up they pulled our table up to another. So much for a lovely meal, drinks and catch up with some friends, I could understand if we had been there for hours but this whole experience was just over 1hr

Great food and atmosphere. Completely halal. No alcohol allowed.

Fantastic food and atmosphere. We were there on Wednesday, you can get there on Wednesday evening without a reservation. Bird meat. Milkshakes too. Fast and efficient service.

A bit too loud and paying upfront is a bit awkward, service is hard to get after you order. But in general this is one of the best spots for halal food in bristol.

Great atmosphere and lovely staff. Great tasting food and good portion sizes. So good, went twice in one week... Oh, and I love the birthday song Outro Lex, so catchy that it's now on my Spotify list!

Food was great but I didn't expect the upfront payment

Worst food i have ever eat and expensive too

Best value for money in Bristol 100%! We love coming here, not only for the delicious, tender meat platters but also for the birthday song! Definitely recommend and great for families or a celebration!

Luna Grill - Bristol Luna Grill offers an exceptional dining experience. The customer service is brilliant, with staff who are attentive, friendly, and genuinely care about ensuring a pleasant visit. The food is absolutely delicious, with every dish bursting with flavour and prepared to perfection. Whether you're a fan of classic favourites or looking to try something new, Luna Grill delivers on quality and taste. Highly recommended for anyone looking for a memorable meal in Bristol!

The best grill in Bristol. We have visited it on multiple occasions and it never disappoints us. Food quality 10 very good value for money. I recommend any hummus and the platero to share. We never got married from visiting it!

Hay algunos elementos nuevos en el menú, así que probé el Mixed Grill One, además de Lamb Arias y Baba Ganoush. ¡Todo soberbio! El sabor y la calidad de la carne eran geniales, ¡no puede faltar nada!

It was my first visit after a long while... Food was awful, lamb cutlets so fatty,asked for a mint souce, and I was given salt and pepper...?!! Staff was not attentive at all,hiding themselves behind the wooden wall. Music far too loud. When I complained to the person at the door,he seemed to be disinterested... I won't be returning...

Excellent place to take a family out to eat friendly staff excellent food and the kids loved the milk shakes

Really good food, great atmosphere- service can be a bit mechanical with a 10% charge. One of the best place in bristol though.

Our 2nd visit and as always the food and service was 1st class. You can always tell how popular a place is when you are queuing to get in. You would be hard pushed to find foods suitable for all dietary requirements. Would 100% recommend every time. Thank you Lona the whole team is so dedicated!

Great value for money and delicious food. Staff very friendly and efficient. Will definitely be going again

Great food. We had a platter for 10 of us. It was so big we couldn't finish it. We did manage to take it home, tho. I would highly recommend this place, food was amazing

Awful experience, they demand you to pay all upfront and force you to pay extra 10% service charge which is not a law in the UK. Food came up uncooked with my salad missing. Constant load music for birthday occasions makes you ears bleed and you can not hear anyone on your table or have any conversation. The random Kurdish managers do not care about customer experience

Kudos! lovely and delicous and mouthwatering food.nice and friendly staff :-) suitable for any occassion :-) yehey!!I want to eat more..

Great quality food set in the lovely area of Clifton in Bristol .

Must visit place to try different grilled chicken, lamb & prawns. Amazing taste of rice along with the platter.

Lugar perfecto para la familia o una reunión amistosa. Tuvieron un percance, pero espero que se reabran ahora. Excelentes precios y ambiente. Personal muy amable y excelente menú.

Authentic middle eastern food, probably the best in Bristol. The quality is consistent and the food is delicious. My only issue with their new system is that now you have to pay straight after ordering even if you are dining in, which is not something that I would expect from a restaurant befitting their standards, however they might have started this after being faced multiple times with people who dine and dash. The vibe is normally pretty nice, my only complaint about that part is the constant repetition of the birthday songs which can play up to 4/5 times by the time you finish your meal.

This is such a delayed review for one of the best grills I have tasted so far!! Was visiting Bristol and Bath and was crazing some mouth-watering grills and Lona WAS THE BEST DECISION!! ✨✨✨

The food was lovely, had a new treat I don't usually see on platters in other restaurants alike and it was delicious. Service was really good, we needed an ice pack and they were kind enough to create a make shift one for us in the absence of an actual ice pack.

Had a family dinner last weekend, the food was delicious and the ambience is quite good. had to wait in the queue for a good half an hour ans it was weekend. Would definitely visit again for sure. I ordered a fresh fruit juice which was way too bitter to drink. the drink was called "pink love" to be specific. overall we had a good family time there.

First time to Lona Grill, yes was a little wait for table but that is to be expected as very popular. Food and atmosphere amazing. Will be returning

Visited on a Tuesday evening what I thought would be a low-key teenager birthday celebration. It seems everyone else had the same idea. As the place was busy, although we didn't have to wait long to be seated. Customer service was a bit slow. Food is very tasty and plentiful.

The service was so bad, the staff was very rude. Even though I mentioned the service wasn’t great her reply was “ well you’ve to pay service charge” I think the behaviour was very rude towards customers. Not recommending to visit here again.

One of the best Bristol restaurants I have visited and worth the effort His grills are very delicious and taste the same as the meat Our choice was for two people The amount of food is the same and the taste I will not tell you I wished there was an option to cancel the rice or have the rice be one type, because there was one of the 3 types of rice in it, and it does not have to taste like it. I respect a restaurant that offers appetizers, even if they are simple, I feel it is a beautiful gesture The atmosphere of the restaurant is very pleasant

best grilled lamp.. service quick despite long queue

We were there based on a recommendation. I couldn't understand whether I ate meat or garlic. I really didn't like the taste of the food at all. Our order wasn't taken for 20 minutes and I couldn't understand that fuss, which was birthday nonsense. It was the first time in my life that I saw such a disgraceful place. I have never seen a place where the employees are so humiliated and everyone is keeping time at the same time until the song ends. It's a very despicable situation on behalf of the employees, it's a completely insincere place. Not to mention prepayment, I definitely don't prefer it..!

An amazing Lebanese restaurant with lots of dish options. The staff are very attentive and courteous and the food is exceptional. One of the best lebanese restaurants in Bristol. Highly recommended!

The interior was amazing, the food was great. From the service to the food was fantastic. The food did take a little longer than usual but it was a busy Saturday evening, nonetheless it was great.

Nice food and nice place very expensive £3.50 for 2 glass tea . the juice wasn't the best .

A lovely place to dine in & delicious food. I highly recommend this place.

Had a great time food was amazing and staff were really friendly

Always a good time at Lona. We typically do celebrations here. Their steak is juicy and their platter have good portion. I’ve had the fillet steak, sirloin steak and the Lona Round 4 among other things in the past. You’ll never leave this place hungry. Good place to celebrate birthdays as well with their special song.

This place was buzzing when we went on a Tuesday evening to celebrate a friend's birthday. Excellent value & great quality food. Definitely a night to remember!

I have been to Lonas many times with kids and with my partner, it is appropriate for all ages. There are a variety of dishes suitable for adults and young children, the staff are very attentive and they also are friendly with the children. They thoroughly enjoy going here as do i, especially on Birthdays as the staff bring out the cake while clapping. It creates a brilliant atmosphere for all. My favourite go to dishes are the steaks, the hummous starter and borek. Although pretty much everything i have tried so far has been great too! I opt for the smoothies with my meal which are very fresh and refreshing.

We’re regulars here, happy to see it reopen after the fire. If you’re a large group, book ahead. Never disappointed here.

Very busy place, plenty of staff to look after you, the food was very good and very tasty

Always a pleasure to eat at Lona! Atmosphere is always buzzing and food is always fresh and on point. Customer service is great and staff available all the time for any need or requirement. Highly recommend, NEVER disappointed

I absolutely love this place! Best food ever!! My only negative is the forced 10% service charge. I'm a strong believer that it should be a customer's choice to pay a tip. Not have it forced upon you. But the staff are all very good and the food is unbelievable! Lovely atmosphere and the birthday music is unforgettable! I love it here!

Great place never fails to provide great food and great service 👍🏿

Love this place, I think the food is even better now that the kitchen has been rebuilt. Great value, always delicious with a warm welcome

Mandatory service charge and they make you pay upfront!

An insulting experience No respect, I have been to much fancier restaurants and I have never been charged upfront for my meal with a mandatory 10% service charge. Not worth the insulting service, the arrogance to charge a mandatory 10% to your bill that is not removable when asked. Save your time and money and go somewhere where your patronage is not insulted with the assumption that you will dine and dash your meal and not tip.

The service staff demonstrated a lack of professionalism, and the food was served at an unacceptably low temperature. Consequently, I will not be returning to this Restaurant.

Not like it used to be quality of food has gone down. Prices to high especially juices and I don't think they are authentic .

Really nice atmosphere for dine in. Delicious 😋 food.. Definitely back soon..

I love this place. Probably one of my favourites. Very good price and tasty food. I can see some people hating the birthday song that plays sometimes but we loved it.

Visité Lona Grill House recientemente y estaba bastante decepcionado con la experiencia. Uno de los trabajadores que nos atendió estaba claramente muy enfermo, probablemente con gripe. Se trataba de ver a alguien en tal condición manejando alimentos e interactuando con los clientes. Mi hija tiene un sistema inmunológico muy bajo, así que esto hizo que la situación fuera aún más alarmante. Esperaría mejores estándares de salud y seguridad de un restaurante, especialmente en lo que respecta a los empleados enfermos. También suscita preocupación si se apoya al personal para que se tome un tiempo libre cuando no se encuentra bien. Espero que la dirección tome esto en serio para el bienestar de los clientes y empleados.

My favourite halal restaurant in Bristol. Quality food and fast service. Love that there is no alcohol served and the juice bar selection is great. Would recommend the 'Third Pounder' or any of the Grills (Chicken Shish, Lamb Shish etc). Only thing to keep in mind is on busy days there are a LOT of birthdays, which means constant birthday music and clapping every 5-10 mins.

Neve ever recommended place , they charge up front pay for before meal very rude system !

Absolutely to die for ! Everything I tasted was packed full of flavour. Kind and attentive, I can't recommend enough. Look forward to popping in next time I'm in Bristol.

Have been here 3/ 4 times. Food is good. i've noticed service wasn't great last time. Although the restaurant was busy , staff seem to be hanging around when not serving . Almost like lots of untrained students meandering around. We had to ask for a starter twice and had to keep grabbing their attention in order to be seen to. Considering we spent in the couple hundreds for our meal ( and was asked to pay for it there n then before our meal arrived ( which I thought was extremely rude ). Lonas you were a 'lonas let down'.

Top-notch Bristol institution. The food is fantastic, massive portions & an amazing buzz about the place. So glad to see it back open!

Great bonkers place in the best way! Quick, high turnover, big restaurant with rich decor and generous great food. Great for families and celebrations. Large menu of fresh juices instead of alcohol. All this makes a great atmosphere, which I didn't think would be my thing but the ease, speed, value for money, tastiness and general warm vibes converted me. Definitely worth a try! Note! You pay on order at the table and the tip has already been added to the bill! That's the only niggle, but it did make everything run smoothly.

Owner claims it's mandatory and law to pay a service charge. Last time I checked this is England and it is not LAW. It is a customer's choice if you feel you had an excellent service. Also you have to pay up front before you eat!! Far more better places in Bristol, sorry.

Excellent meal with friends, shared a platter and it was great value for money. Lovely food and a very good atmosphere will come again.

The atmosphere at Lona Restaurant is definitely appealing and beautiful, and I can see why it's popular for special occasions. While dining, we noticed more than five tables celebrating as the music will come up to sound for this. The music and clapping that accompanied these celebrations created a lively and festive vibe. However, the food was a bit disappointing. I had the chicken kofte and chicken wings, but unfortunately, the lemon flavor was overpowering, and the chicken wasn't as juicy as I expected. My husband ordered the Mixed Grill Three – he loved the lamb cutlets, but found the other items (lamb areyes, spicy lamb kofte, and wings) underwhelming. It was also surprising that payment was required immediately after ordering. On a brighter note, my sons enjoyed their kofte kebabs, and the drinks were refreshing. I had the "Clear Skin," a mix of watermelon, pineapple, and mango, which was quite nice. The kids had orange and strawberry drinks, which they enjoyed as well. Overall, while the ambiance was fun and vibrant, the food didn't quite live up to expectations. If you're looking for a place with a lively atmosphere for celebrations, Lona Grill House fits the bill, but the food may not impress everyone.

This place is special to me. It is the first Jeet restaurant in Bristol. Honestly, it is wonderful by all standards. There is a special place for prayer. It is a special Lebanese restaurant in Bristol.

Fresh tasty food, right amount portion, fast service, friendly staff . They always happy to help

Best libanese restaurant in town by far. Is our favourite venue for a Sunday lunch. Highly recommended

Great food, freshly made and great portions, can't fault it on that aspect the only thing that was a let down was the staff once giving the food didn't come back to us once, having to wait for someone to walk pass me or having to go find someone to order a drink or if we needed more naan. Apart from that I still recommend it for their amazing food and freshly made juices/shakes!

Best Shish Taouk in Bristol!!!!! And their garlic sauce is to die for.

The food today was not so good. We have been coming here regularly for years and always been satisfied. This is the first time we came back since it closed due to fire incident. My son ordered medium rare steak but it came medium well. It was also not seasoned at all. He only orders steak everytime we come here so he was quite disappointed. The chicken thighs were overcooked and dry. Like it was re-heated?! Chicken thighs usually doesn't get dry easily so not sure what they did in the kitchen. The vegetables in the platter was either undercooked or dry as well. The only food we enjoyed was our starter which was the mixed mezze & flat bread. What happened Lona?! Have you got a new chef or just having a bad day? We will probably give it another try one day and see. If food is the same as today, then it's a shame coz we really love coming here.

Amazing food and service 100% recommend

Tasty and amazing food ! I totally recommend the restaurant!

Beautiful food and a large choice of fresh juices smoothies and milkshakes no alcohol

It was excellent. The only thing they need to work on is service. It took longer than usual to get my food.

Luna used to be a great place to dine, staff are very friendly and food always arrived promptly, on top of that prices are very reasonable and food is delicious. The reason I am giving it 4 stars is because they can never get my steak right, its always well done no matter how you want it. Update Sep 24 I have had to downgrade this to 2 stars, since my last review I went to luna 2 times ordering the same thing, T bone steak, and I still have the same issue, you ask for medium you get wll done, what's annoying is that the chef is quite arrogant as he tells the waiters that this is how medium steak should be, today he actually said that the "thinner part" which I assumed he means the fillet, will always be well done because its thinner, speaks volumes about what type of chef cooking the steak. When the steak was replaced it was missing almost half of the fillet side and it was close to rare than medium, honestly those people haven't got the slightest clue what a T bone is or how steak is cooked. Hugely disappointed, because I used to absolutely adore this place.

This is an amazing place to have dinner. We ordered the family platter and got a little of everything. It included chicken, shish kebabs, beef, kebabs, grilled chicken, chicken, wings, rice, bulgur wheat. The platter feeds 4 people but they have only two pita breads and wanted us to order more. The kinafa was frozen from another commercial vendor and just heated prior to serving. It is not made in house 🏠. There were a lot of birthday celebrations and there was a joy to watch. Our weight staff was quite attentive. The restrooms are clean. It is very kid friendly. Extra plate was given for sharing the food.

Proportions quality and value for money 6 out of 10, and my Lebanese wife would agree. However nice atmosphere, and quick service.

One of the most tasty and fun meals. The grilled meat is cooked to perfection and flavoured very nicely. The portion sizes are generous. The juice menu is extensive and all freshly made. We were a walk in so had to wait in a queue outside on a Saturday night but actually the queue moved quickly and within 10 minutes we were seated. The waiters aren’t overly friendly but they are many of them and so everything runs efficiently. There are plenty of chefs and it definitely looks like they have a system locked down for preparing and cooking all the food as we didn’t have to wait long after placing our order. The decor and ambience is really nice inside. Very warm and vibrant. The restaurant is very family friendly too. We had a booth which was comfortable and spacious, and we were 5 people. They have an in-house party song that they play every time the waiter’s take a cake to a table for someone’s birthday. It was really lively and got everyone at our table dancing, and almost everyone in the restaurant would stop to clap and have a bit of a jig. I definitely recommend this restaurant if you’re looking for a lively vibe, and delicious food and juice. The desserts looked tasty too but none of us had one.

There is no good behavior in the reception

The food , service and atmosphere, every thing is really amazing.

Food is decent! Could do with a bit more spice, but nicely cooked! Prices are a bit steep for food and the drinks. And it’s a bit cheeky that service charge is automatically added on to the bill.

Expensive and rude staff avoide

I love the grill and fresh chicken and meat it’s so delicious 😋

Great food service and atmosphere.

The food was amazing Good service Lots of birthday people Lucky today had quick seats last time wait for seats for over half an hour I will recommend !

I greatly appreciated the service and food quality of this establishment! special thanks to our server Josiah A!

Food very good, we really enjoy, unfortunately very laud that's why we don't stay long, prices quite high, not very friendly environment for people with disabilities

Electra the waitress made sure we enjoyed our dining experience! 100% would go again for the top level service provided by her.

The food is really nice! We really like it! Thanks for your service! All the staffs are friendly and dedicated! Highly recommend coming here!

Venimos aquí todo el tiempo y siempre es absolutamente increíble! Recomiendo encarecidamente el hummus para empezar y el redondo compartido que alimenta 2. La calidad de la carne es perfecta y el servicio es rápido.

It's too crowded, the waiters don't understand your order. Since someone else comes to the table each time, you have to explain what you want over and over again. There are too many waiters wandering around. There is no alternative drink option. I don't know if I will go again

Mostly of the waiters, they are really rude especially specially Syrian guy

Excelente servicio y comida, estaban ocupados, pero se prestó atención a nuestras necesidades y el delicioso pan plano caliente siguió llegando mientras estábamos comiendo el plato de mezze, perfecto Mi esposa tenía los langostinos que eran abundantes y deliciosos, yo tenía la grosella y un par de lados como me había llenado con el mezze El jugo fue un gran acompañamiento para la comida

Great food, atmosphere and service. Food is great and reasonably priced.

Halal. Good atmosphere and even better service. Ordered the mix grill. Excellent portion sizes and great tasting. The adana kebab was a little gamey though. All meals come with a complementary salad which is average.

I have been here a few times and it is always welcoming there are plenty of options on there menu

Tried to book for a table of 8 and asked for a table outside. Was told no bookings. Explained to the lady on the phone that on their website it says to book. I explained that we needed an outdoor booking as that is what would best support my autistic child. She then said, "we can't change the volume of music". I then explained that I never mentioned music and that I just asked to book outside. Her response was "we can't suit Autism". So Lona refused a booking of 8 because they 'don't suit Autism'.