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3.8

Based on 202 opinions finded in 2 websites

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Nº 286 in 440 in Lincoln

Nº 56 of 74 Other cuisines in Lincoln

CUSTOMERS TALK ABOUT DISHES WITH..cheeseoldsausagecreamcakecoffeebeautifulchocolatelemonpay

comment_iconOpinions

Just had a cake and cold drink such nice little place and the two staff on today gave me excellent service so friendly and polite will come again

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Paul Tyler . 2024-08-29

MORE AT Google

Staff are very friendly The coffee was amazing and they variety of syrups they have is tantalising, I would recommend the toasted marshmallows syrup 😃😃 Very good on prices and very relaxed atmosphere

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Sightsee17960363794 . 2024-07-06

MORE AT TripAdvisor

What a lovely place to visit. Fabulous staff that were very attentive to order specific order. Great food and drink. And free music outside too. Definitely worth a visit

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Zoë Smithett . 2024-06-21

MORE AT Google

Straight out a Disney film. This place is absolutely marvelous, run by a brother sister team and both SO FREINDLY... I'd reccomend their syrup hotchoc ☺️

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Henry Waller . 2024-06-01

MORE AT Google

Excellent, friendly service. We had 3 delicious cakes: coffee cake, honeycomb & chocolate cake, and Caramel cake. We had 4 drinks, 2x cappuccinos, oat milk tea and hot chocolate. Reasonably priced. There's outside seating in the picturesque, cobbled square, bit it was a little cold so we sat in the tea room.

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FarAway30891690295 . 2024-04-27

MORE AT TripAdvisor

Absolutely shocking service and given what else is in the area, we will certainly avoid using again. The actual coffee and cakes are nice but the service was haphazard and not interested at all. When asked why whilst being seated inside, we had cardboard cups to go, we were advised in a sneering fashion, that as they were dog friendly they wanted to avoid breakages……..Seriously as a dog owner that has never been an issue in 14 years!

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LincolnBest . 2024-04-20

MORE AT TripAdvisor

lovley people. lovley food. lovley shop

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Ollie Wright . 2024-03-30

MORE AT Google

THE most gorgeous hazelnut latte I have ever had.. and I've had a few! Really accommodating with a vegan milkshake alternative. Super surroundings too! Would definitely recommend coming here 👌

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Nikki Lewis . 2023-08-04

MORE AT Google

Best Vegan milkshakes!!! Had a really nice chat to the people who own it, they couldn't be friendlier or more willing to help. Such beautiful cakes and the atmosphere is so friendly. The milkshake was super thick and fluffy and tasted epic!

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Sophie St Clair Pedroza . 2023-07-19

MORE AT Google

DREADFUL BEHAVIOUR The behaviour displayed by those who I’m guessing are owners was diabolical this afternoon after a poor young girl accidentally spilled her drink. The mess was well cleaned up by the extremely apologetic parent of the girl but the member of staff performed a right carry on, spending the next few minutes whinging and moaning, really upsetting the young family. They continued slagging them off for several more minutes while stood with other staff members, but everyone could hear the muppet. I would suggest that owning a drinks shop, you would be well advised to go with some harder, easy to clean flooring if you don’t want to experience these little accidents as they happen I’m afraid and there was no need whatsoever to carry on as you did this afternoon. I hope the two young girls and parents with her weren’t too upset by the whole experience. AVOID THIS PLACE IF YOU WANT A PLEASANT EXPERIENCE.

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Tony Peters . 2022-11-20

MORE AT Google

How very good it is to be treated well and with such enthusiasm by the manager and staff here. Despite the rain, and therefore no outdoor seating we enjoyed our mid morning coffee and cakes. Good coffee and teas, excellent cakes. Interesting décor, - quite homely and a good change from the big boys and multi nationals.

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Cherriesfan99 . 2022-10-26

MORE AT TripAdvisor

I visited 1 Castle Hill with a friend last Thursday. We wanted a light lunch and were given option of panini or pizza twist. As it was pouring with rain and did not want to go in and out of other venues, we both reluctantly opted for a tuna and cheese panini and a hot drink. The hot drinks came in takeaway cardboard cups. The paninis had been microwaved and the cheese had totally disintegrated! They were scalding hot, tough and the tuna was like mush. Served in cardboard trays with wooden cutlery. The panini was disgusting! Should have been heated in a proper oven or a toaster. I am all for reducing waste etc. but the wooden cutlery and cardboard trays would be thrown away (not recycled as contaminated). We were sat inside - simple crockery could have been used and washed up to use again. They were not busy. I am local, not a tourist, and will not be going there again.

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Leo L . 2022-10-24

MORE AT TripAdvisor

Beautiful cakes, pastries, coffee & staff! Cosy place to stop after climbing the steepest hill I have ever climbed!

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Denise Watson . 2022-04-02

MORE AT Google

Polite cheerful service. Lovely spot for sitting outside. Great cakes and ice-cream to reward yourself after the walk up the hill.

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Jacqueline James . 2022-03-19

MORE AT Google

Cute little cake shop in the shadow of Lincoln Castle. Lovely cakes that are just a little different - I enjoyed a white chocolate tiffin topped with cranberries. A little more expensive than other bakeries but it was good service and the options were quirky yet tasty.

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Candj9173 . 2021-07-12

MORE AT TripAdvisor

Called into this cafe for teas and a slice of cake today. No vacant seats outside, waited for tea to arrive. Cakes described and pictured were certainly not there today, a choice of about four tart like confections on display. I opted for a cherry coconut tart. This did not seem home made either. Cost 6.95. Tea arrived, in cardboard cups with lids, scaldingly hot, watery and milky without the remotest taste of tea. They need to change teabags if they wish customers to re visit. I won’t be though.

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angelarY4325EQ . 2021-05-28

MORE AT TripAdvisor

Stopped for a quick drink and the service was absolutely fantastic so kind and helpful! I don’t usually leave reviews but the man serving was so upbeat that I think everyone should try this place. The milkshakes are fab too!

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AlanaM2000 . 2021-05-13

MORE AT TripAdvisor

Called in Lockdown as we ran errands in Lincoln today and bought tea and donuts which were a real treat - but more than this was the warmest welcome and the most wonderful chat from the guys serving us - what an absolute pleasure to be served by you - thank you for taking the time, it was so very needed today - we will be back x

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Jennifer Hall . 2021-02-18

MORE AT Google

Trying to do my bit to support local businesses in my daily walk - £3.50 for a takeaway hot chocolate was very steep! Server wasn't wearing a mask and he was chatting away in the small space to what I can only guess was a friend 'hanging out' inside for a bit of a social. Made me feel vulnerable and in retrospect, I wish I had the courage to challenge this. Won't be returning.

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lucylou1975 . 2021-01-28

MORE AT TripAdvisor

Had all sorts of cakes and tray bakes, we had ours ouside in the sun, ordered and our drinks and food were bought to us in the square, highly recommended

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Christophe-L-Eveque . 2020-09-26

MORE AT TripAdvisor

Had very low badge review by council. Eating there is a bit like saying to Marks that slightly soiled pants are OK.

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sallybV38IY . 2020-09-15

MORE AT TripAdvisor

Lovely little cafe with friendly staff and good service situated in ideal spot between the castle and the cathedral. Perfect place to watch the world go by for an hour or two.

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Sarah M . 2020-08-23

MORE AT TripAdvisor

We visited Lincoln for a day out with our 2 children yesterday. We stopped off for an ice cream and drinks after visiting the Castle. We were met by your very friendly and polite staff, who made us feel very welcome. We will definitely be visiting again to try some of the amazing baked goods!

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Laura Jayne . 2020-08-21

MORE AT Google

Stopped here after visiting the castle and before heading into the cathedral. We had three drinks, one ice lolly and a cake and it cost almost £15. I asked for a coffee cake and I am still not sure what the flavour was, the cake was dense and did not taste of coffee. Nice place to sit, service was Ok but also not busy, we were the only customers. However not worth the cost.

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suzannesquirrell . 2020-08-19

MORE AT TripAdvisor

Would give it zero if possible. I'm exempt from wearing face masks. I asked what they did as no menus outside. Got questioned about no mask and said I exempt. When I asked to order they refused point blankly and there was a bad attitude. Went elsewhere

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Angela field . 2020-08-18

MORE AT Google

Risky food. it's a bit like buying a pair of pants with nasty hidden stains-you wouldn't. Very slow service, bad busker puts you off relaxing-loads of swearing. Food suitable for young children

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sallybV38IY . 2020-06-25

MORE AT TripAdvisor

Only after being served did I realise that I had seen very, very similar(you could say identical) products elsewhere. Yes half of the products in the counter display looked identical to those in Lidl's bakery . Vegetable pizza, pesto pizza, sweet chilli pizza, cinnamon bun, cinnamon swirl!! We got charged £5.50 for two pastries that would have cost 50p each in Lidl for the exact same thing. I realise that this place could just be buying from the same supplier but if Lidl can sell them for 50p each why is this place charging 5 times that!!!?????

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kellyv7689 . 2020-03-09

MORE AT TripAdvisor

The area of the cafe is nice, it's clean and staff were pleasant, but their skills were appalling. I asked for a sausage roll, which was £2.50 so would expect higher quality. I was presented with a reheated sausage roll, which had soggy pastry. It was clearly reheated in a microwave, not an oven, which everyone knows this is not the correct way to reheat a sausage roll. Disgusting.

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roxi t . 2020-01-10

MORE AT TripAdvisor

Lovely place to sit and enjoy coffee or cake, looking towards The Castle and The Cathedral in the square at the top of Steep Hill. The Cappacino was excellent.

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Alan_Bateson . 2019-11-12

MORE AT TripAdvisor

Premium price for the location. Coffee was ok. Cake was ok. Service was a shambles. We noticed other people leaving they had waited so long!

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squeakysqueaky . 2019-10-17

MORE AT TripAdvisor

My son and I stopped for a coffee and cake. Slightly confusing as you go in to order but there aren't any menus (I did ask) or boards up with drinks. The only drink choice on a board were milk shakes. I also couldn't see any price for anything, except the milkshake. We had a lemon tart, chocolate tart, tea and a milkshake which was £13.75. My son said the milkshake was vastly overpriced for what was just milk with caramel sauce in and squirty cream. The tarts were ok, nothing spectacular. We stopped here because you could sit outside but I think there are far better tea rooms on Steep Hill.

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Jane B . 2019-09-20

MORE AT TripAdvisor

This is a really nice cafe, quaint interior with a good selection of food and drinks available. Friendly and attentive staff. Great location at the top of Steep Hill between the castle and the Cathedral.

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Pushti . 2019-09-18

MORE AT TripAdvisor

We stopped here as it was the first place we came across with some outdoor seating and we had our push chair - location is great. I ordered a little raspberry tart, little chocolate tart, rocky road, sausage roll, cheese straw and 3 coffees - £25.60 - a little steep I thought. A really limited choice - definitely not a deli or a patisserie- more a cafe - I was expecting something with loads of choice, fresh fruit and pastries and creams and beautiful sandwiches, artisan breads etc. The chap serving was friendly. Drinks were fine, chocolate tart was average - needed to be much richer - sausage roll had the pale grey filling and was salty - yuk, cheese straw really tasty though. BUT - the rocky road had peanuts in, which is definitely not a standard ingredient- and I ate 3 bites - I’m allergic to peanuts! My husband then asked the staff about it as it wasn’t described as ‘nutty rocky road’. They tried to say that the standard ‘our products may contain every allergen...’ covered it - it doesn’t - I always purposely avoid products I think will have nuts in. If it is a main ingredient it should be described as that. So be aware. They offered to refund me - I said it was fine, then had to promptly find the closest pharmacy and popped 6 cetirizine! Itchy mouth disappeared but my eyes, particularly the left one, swelled up for a good 3-6 hours. So maybe go for coffee with a view & avoid the food.

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hollieb426 . 2019-09-10

MORE AT TripAdvisor

We had a light lunch here, in between a morning in the Castle and an afternoon in the Cathedral. The Patisserie is on the hill between the Castle and Cathedral. The food was good and well priced. There is good area to sit out if the sun is shining.

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Michael S . 2019-09-01

MORE AT TripAdvisor

Slightly overpriced not enough seats

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Nadine Gonsalves . 2019-08-31

MORE AT Google

Really poor, coffee was bitter, cake was stale. Sent one back it was so bad.

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Richard Sharp . 2019-08-28

MORE AT Google

Lovely friendly little place with loads of choice in the menu. We went for lunch and really enjoyed it. Great portion sizes.

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Dave K . 2019-08-15

MORE AT Google

We decided to stop here for a quick lunch. A lovely setting in castle square - a brilliant place to people watch over a coffee! Ordering two flatbreads, a filter coffee and a hot chocolate. The bill came in at almost £16, which I think is expensive for what it was. Service was quick and polite. The drinks were lovely and the flatbreads tasty. Overall, a nice place to eat, but not somewhere to go if you're watching the pennies!

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Ashlid1981 . 2019-07-02

MORE AT TripAdvisor

I cannot remember being more disappointed with a coffee and snack than our experience here in May 2019. The staff were numerous (or at least lots of them behind the counter jabbering on, but not really focused on customers. They were discussing their own issues noisily). We found it difficult to hear what the half concentrating assistant was saying, and presumably she, us too, because we got the wrong order of flatbread (there were only 2 options). How the flatbread became so extra-ordinarily hard, we will never know, but it might have been due to the long wait for it to arrive. It was truly teeth-threatening. We couldn't eat it or even break it. The coffee was OK actually, and we were able to sit down after the long walk there, though it was very cold inside. Nonetheless this bad experience cost us nearly tenner. We'd only have paid for coffee, if we hadn't had to pay on ordering. The snack was inedible and the surroundings gloomy, cold and depressing inside. The waitress (elderly) seemed to be a bit stressed and slopped the coffee into the saucers as she bashed it down (it actually clanged as it hit the table) and rushed off without saying anything to us. There was in fact very little choice of food and it wasn't a deli or patisserie at all: anything but! Took us back to those sad old places that used to be dotted around the UK in the sad old days. Desperate. It just had a few terrible looking snacks and we chose what looked less bad than the others. Also NO LOO! 'Didn't think that was allowed in places serving food. It was part of the reason we went in. The only reason we are giving this one star is because we can't submit with zero. Avoid!

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RunningOutOfTitles . 2019-06-24

MORE AT TripAdvisor

Following a visit to the cathedral/ castle there are a range of cafés etc to choose from... I ended up at One Castle Hill Patisserie and enjoyed a lovely cherry pie, cream with Earl Grey Tea. Delightful. Nice café space, overlooking the square. Good choice.

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BrianfromLondon . 2019-05-18

MORE AT TripAdvisor

Service, food and coffee were just perfect.

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Hazel Forrester . 2019-05-06

MORE AT Google

Called in for coffee and cake. The coffee wasn't a flat white as requested. The raspberry flan that my wife had looked good and the warm scone I had was nice, but spoiled by the hard knob of butter. The entrance door was open and there were seats and tables to the right. It was jolly cold though. The seating and tables were left overs from the 50's and 60's I think. Not a great deal going for it and I don't think we would have stopped, but my wife did suddenly want a warm drink, as they do.

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johnbarrett07 . 2019-05-05

MORE AT TripAdvisor

Pleasant surroundings, friendly service, tasty tarts and cakes. And it stays open after other tea shops have closed! (Smart business sense!). But it seems to be unknown to TripAdvisor!?

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Simon Bramwell . 2019-04-28

MORE AT Google

Lovely place to sit and watch the world go by

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Jennifer Robinson . 2019-04-27

MORE AT Google

Having visited the Cathedral we needed a warm up. Came upon this by chance; and it was lovely. Very charming, friendly staff. Home made, fresh rolls and cakes (lemon and lime tart! Wow!!). Nice coffee. Intimate setting. Only down was no loo. But definitely worth a visit

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Jax3501 . 2019-04-27

MORE AT TripAdvisor

Visited April 2019. Ordered a scone, pot of tea, soft drink and an egg mayonnaise sandwich. The seating area inside was littered with dirty pots.

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Ravensville . 2019-04-26

MORE AT TripAdvisor

Adequate but not recommended. Order confused, coffee more cold than warm, pastries a day old, and we were only people there.

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Paul Seligman . 2019-04-06

MORE AT Google

Had a wonderful cortado and a delicious lemon tart, thank you 😃

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Daniel Cullen . 2019-03-10

MORE AT Google

A cosy cafe with traditional décor, old style furniture and pleasing floral prints. Friendly service, decent Americanos with soya milk option but unfortunately no vegan friendly cakes or cookies.

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kensmoon . 2019-01-29

MORE AT TripAdvisor

Great little cafe, Airb&b; , great value, lovely room, very helpful staff. Will stay again. Breakfast served in the cafe, which was good !

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Crazycaz2013 . 2018-10-28

MORE AT TripAdvisor

Went for afternoon tea which we were really looking forward to having enjoyed a great one in Edinburgh. This place was really hot and despite

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79Sue79 . 2018-10-11

MORE AT TripAdvisor

Stopped by yesterday for coffee and cake so disappointed the latte tasted like it had no coffee in it the cappuccino cake was a small slice that was stale! It cost more than £13 definitely would never go again.

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Karen Sweeden . 2018-10-05

MORE AT Google

We were going to see a show at the castle but were early so only popped in here for a quick drink.

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myownview05 . 2018-09-23

MORE AT TripAdvisor

Attractive surroundings, good coffee, good views.

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Diane Hellyer . 2018-09-22

MORE AT Google

Brought and drank a couple of mouthfuls of the worst coffee that I've ever brought. My black americano tasted like a half teaspoon of Nescafe in boiling water. I returned the coffee to the counter. But hey! the location is lovely, so if you like to sit in a great part of Lincoln and drink sh*t coffee this is the place for you.

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Kerry L . 2018-09-12

MORE AT TripAdvisor

I regularly come here for a coffee and cake at the weekend and have always loved my time at the pattiserie, the cakes and drinks are fairly priced in comparison to every other chain coffee shop (your costas, nero’s and starbucks, which cost and arm and a leg)

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Maddy098 . 2018-08-31

MORE AT TripAdvisor

Popped in here for a quick cake stop while visiting the castle and was very disappointed. Have to say that the cake selection for a patisserie was very limited and disappointing. Left quickly and returned to the cafe in the castle...

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Sightsee615493 . 2018-08-29

MORE AT TripAdvisor

We went here for afternoon tea on Sunday. Staff were all teenagers, with no one appearing to be in charge. We ordered in the cake shop and sat down. Wasked for a warm scone and it arrived having been heated in a microwave. We sent it back because it was like eating rubber. We had a slice of red velvet cake, although when we asked what it was we were told it was “vanilla with dye in to make it red”. It was passable if tasting quite a bit of bicarbonate of soda. We had to ask for every item of cutlery. There were a few bits of tat for sale too. The decor is tired and old fashioned. Someone needs to decide what this cafe is trying to be please.

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Jan W . 2018-08-26

MORE AT TripAdvisor

Went in here for some thing to eat on our way back to get the bus. The staff members were friendly and the place was clean and the food is tasteful. You get some good views of castle square and some old buildings as well

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alexadams62 . 2018-08-25

MORE AT TripAdvisor

We arrived in Lincoln desperate for a drink we were castle hill side of Lincoln and came across this lovely patisserie in the square . I had a cream tea hubby had a black coffee . You pay and order as you walk in then the waitress brings everything to your table . It’s a lovely building from the outside and nice and clean . The people are very friendly and helpful . A cream tea was £4.50 which is very reasonable. There were seating outside to which was nice in the August sunshine . Lovely little place . They do Danish pastries , a variety of cakes , scones plus lots more .

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294traceyf . 2018-08-17

MORE AT TripAdvisor

Looking for some tea and a scone at the end of a long day's sightseeing, we spotted this tea-room with its perfect location between Lincoln Castle and Cathedral. Service is at the counter and my husband ordered us cream teas, and we sat in a nicely appointed room to wait for them. When they arrived I think the scones must have been heated through in the microwave as theywere hot and floppy, and in the case of mine sitting between heaped mounds of jam and cream which were melting into them, which was rather odd (my husband was given a paper pot with his cream in, which at least made a barrier with the hot scone). Apart from that a perfectly reasonable scone and tea, but in this location I would have expected better I'm afraid.

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ellis_admin . 2018-08-13

MORE AT TripAdvisor

Popped into this place today for a coffee and a roll. We had two ham salad rolls which were very plain and the coffee had no taste to it at all, and they charged us £14+ for the pleasure??? As a local I'm very dissapointed with this establishment.

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Chroak168 . 2018-08-11

MORE AT TripAdvisor

Ordered cakes and drinks and sat at dirty table full of pots. Young girl bought our food out and squeezed our plates on the table leaving us with all the dirty pots. Had to ask them to clear it. Scones were dry and stale, cream and jam blobbed on the small plate next to the scone making it very messy to eat. Knives bought out for scones were placed on the dirty table. Coffee came with no spoon or offer of sugar. Very disappointing, will not be visiting again!

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Jet323611 . 2018-07-22

MORE AT TripAdvisor

Went in this evening for a coffee and a bite to eat. Was stood at the till for quite some time before I was acknowledged. The lady who served me had short hair and a tattoo of a swallow on her arm. Looked utteraly miserable and did not say hello to me, once she took my order, she carried on a conversation with a member of staff.

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BOHOGIRLLINCOLN . 2018-07-02

MORE AT TripAdvisor

Located inbetween the castle and Lincoln Cathedral entrances. There was seating outside and we needed to rest our feet. Order inside and the staff bring your food out to you otherwise you will be sitting a long time.

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MrsCWR . 2018-06-16

MORE AT TripAdvisor

Stopped here for a coffee, tea and a couple of pastries. Shouldn't have bothered, the tea cake and croissant arrived heated up without asking us ?? First sign of old stale food trying to liven it up. I tasted the croissant sure enough dry and doughy. I took it back and asked for a fresh one not heated up. When I bit into it tasted awful, must have been around for a few days. My wife's tea cake tasted stale as well, we will definitely not be going back to this place if they cannot serve fresh food. they charge enough for it..

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graham c . 2018-06-15

MORE AT TripAdvisor

Went for their afternoon tea for two offer at £25 to celebrate my birthday.

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CosmicYendall . 2018-05-28

MORE AT TripAdvisor

After going inside to order, we then sat outside to wait. Unfortunately whenever the servers shouted out with an order, the first person to claim that order was given it. No matter how long other people had been waiting. Would it really be that difficult to have some sort of system?

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Dave Straughan . 2018-05-27

MORE AT Google

a busy Cycle Race Day did not stop this crew pulling out all the stops for service and satisfaction absolutely delighted with everything.......the pastries divine....and wonderful refreshing tea... you cannot get better than 100%...keep up the fine work THANKYOU Brian

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brian m . 2018-05-14

MORE AT TripAdvisor

Popped in with my family who was visiting for the day.

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944garethp . 2018-04-25

MORE AT TripAdvisor

This little café is in an excellent location. However, the food was terrible. I had a mozzarella & sun-dried tomato flatbread. It was stale, hard & very bland. No salad accompaniment to make it look even vaguely appetising!! I couldn't eat the edges of the flatbread without the risk of breaking a tooth!

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MeeshPhillips . 2018-04-04

MORE AT TripAdvisor

The best latte I’ve ever had !!! Also ordered the beef and veg in a wrap...wonderful and great value too at £4.95

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Ruth E . 2018-02-17

MORE AT Google

The best latte I’ve ever had ! Also had the beef and veg in a Yorkshire pudding wrap...different and very nice too. Lovely lady serving us. Very polite and friendly.

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TheEveringtons . 2018-02-17

MORE AT TripAdvisor

Far to long to have to wait for an orange juice and a coffee... lady behind counter had 2 food orders to make which seemed to causes issues with the coffee machine. Terrible service and rude staff.

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beckybL6261IZ . 2018-01-28

MORE AT TripAdvisor

This patisserie is a real find.

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Jack K . 2018-01-24

MORE AT TripAdvisor

Das One Castle Hill ist zentral gelegen mitten in der Altstadt zwischen Burg und Kathedrale. Nachdem man den Steep Hill erklommen hat, sich einen Magneten, der dies bezeugt, im Tourist Office gekauft hat, und noch vor der Burg und dem Dom weitere "Bergtouren" planen möchte, ist hier absolut richtig aufgehoben. Hier gibt es nämlich einen wirklich köstlichen Kuchen und dazu eine Tasse Feinschmecker-Kaffe. Nachdem man sich die Köstlichkeiten aus der großen Vitrine ausgesucht hat, betritt man den Nebenraum. Plötzlich hat man das Gefühl, als stünde man in einem gemütlichen Wohnzimmer der Anfangszeit der Regentschaft von Queen Victoria. Nach dieser Feinschmecker-Stärkung kann man dann entweder nach links abbiegen Richtung Burg oder man geht nach rechts und gibt sich die großartige Kathedrale. Viel Spaß!

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Penzberg . 2018-01-22

MORE AT TripAdvisor

I looked on the website which said the cafe closed at 6:30 however when i turned up at 5:00 i was told they were only doing "take-aways" after being looked up and down. With the door being open and the sign saying open i would of expected to be served a hot drink and a cake. Would definitely not return.

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LRR01 . 2018-01-12

MORE AT TripAdvisor

We had a good bowl of tomato and basil soup here. Scones looked great too so I ordered a cheese one thinking it would be served as I saw it. It arrived with the soup but from the microwave. We didn't really see the need for it to be warmed through

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mah18632016 . 2018-01-01

MORE AT TripAdvisor

This is a delightful little cafe. You can get things to take away but we stayed in and the room the tables are in is like being in someone’s living room which was so charming. The tables are all for two but they were happy for us to join tables together. The staff were friendly and the food nice, we had several different things and each was good. The one complaint would be that for the scones the cream was very thin cream rather than clotted cream. But if you’re looking for a coffee or food while in the area it’d recommend it.

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517samw . 2017-12-28

MORE AT TripAdvisor

Lovely place to eat lunch, good service and tasty food

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Pam Rollinson . 2017-11-27

MORE AT Google

Great location in the cathedral quarter, nice coffee, did not expect my coffee to be served like this, great shame about the service!

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Neil S . 2017-10-03

MORE AT TripAdvisor

Pleasant staff but slow service. Coffee was good but my scone was very average but the Dime bar cake was very nice.

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POTTERS-LONDON . 2017-09-29

MORE AT TripAdvisor

Milkshakes were unpleasant and the scones were stale which is a shame as it is in a prime location and the actual ambience is rather lovely inside. There are a number of lovely tea shops around the corner at the top of Steep Hill and if we were returning to Lincoln we would definitely not come back here. Really one to miss.

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SueD9918 . 2017-09-16

MORE AT TripAdvisor

We visited for lunch with some friends from overseas. The staff were not very helpful and our order came out wrong twice. We were told they had none of the wraps left that we wanted but there were plenty left when we ordered. No apologies and the waitress didn't seem in the least bit bothered. We will not be visiting this cafe again.

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Jill632015 . 2017-09-01

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I live locally and have now visited One Castle Hill a couple of times as it is in a great position. However, whilst the drinks have always been ok (I've never eaten here) the staff and service has always been sub-par. On my last visit we were stood by the counter for a good 6 minutes before we were even acknowledged as the staff where just stood chatting. Our order was taken without so much as a 'hello' and we were made to feel like we were intruding. We chose to sit outside as the weather was nice but all of the tables where covered in used crockery and discarded drinks. We cleared the bits into a pile so we could use a table and even when our drinks were brought out no attempt was made to clear away the dirty pots that were there. Eventually someone came out and started to clear some tables, when they made it to ours they didn't say anything just grabbed at the rubbish and walked off, without actually cleaning the surface. The staff seem to lack any customer service, even down to the basics of being polite and courteous. I don't think I am expecting too much when it comes to customer service but a smile, hello and clean tables would be a good place to start. I no doubt will try this place again due to its location & can only hope that customer services improves.

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kimble3000 . 2017-08-29

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Called in and ordered a couple of things to take back to our hotel room on Sunday afternoon.

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Brufsters . 2017-08-22

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Two of us had a light breakfast before touring the Castle and Cathedral. The bakery is perfectly sited midway between the two historical buildings.

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luv2ride . 2017-08-17

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This says it is a patisserie but the selection of pastries and cakes was very limited. There was however a wide range of fudge and other sweets which seemed a bit of of place. You order in one room at a display counter and go through to sit and wait in another room if you are eating in. Actually getting the order taken took ages and seemed to involve writing it down multiple times, however the serving staff were very helpful and friendly. We had the small spinach and goats cheese tart and something resembling a small pizza. The tart was rather salty and came with a small salad with a sweet dressing and seemed to have been microwaved judging by the texture of the pastry. It was luke warm. The pizza also had that slightly soggy microwaved texture. Not great. The coffee was rather small but drinkable.

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UncleBeardo . 2017-08-08

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Service not very good long wait and wrong cake delivery the staff were not very helpful although this sounds bad it's just a cake shop after all

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Anthony G . 2017-08-05

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This is a lovely tea room at the top of the hill. Inside and outside seating with friendly staff. Great teas and snacks.

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BeeGee45 . 2017-07-26

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Took a break prior to Lincoln Cathedral and decided for some milkshakes and sat outside people watching. All 3 of us ordered milkshakes, different flavors. Our child didn't even finish his. They tasted bland and full of commercial syrup.

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roadtripswc . 2017-07-20

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This is a strange one for me, so I feel I have to write it in a kind of disjointed narrative. Positives and negatives.

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Rooster1962 . 2017-07-20

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We had a light lunch here before visiting the cathedral (for which it is v v convenient). The selection looked & tasted good. The coffee is good & the staff were v friendly too.

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BigAnnII . 2017-07-17

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Went on Saturday lunchtime, wasn't particularly busy. Sat outside as lovely location between castle and cathedral. You order at counter. No acknowledgement of our existence. It's really not hard to say 'hi' or 'can I help you'. Food in fridge in chiller unlabelled so had to ask what was what. Placed order and had to ask if they bring to table or we wait there. The lady brought our order out, put down and went to walk away, not a word said, I had rustico and friend had soup. I asked for mayo and told 'no' (some of the sandwiches look like they have mayo in???) and my friend asked for salt and she said she'd bring. Salt never came we had to go get from a table inside. My rustico was very dry and really needed mayo . To sum up this place has a prime location but really needs to up its game with customer service and sundries. If you just want a coffee you'll be ok although I did witness them get another couples order wrong!!! I shall not return.

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Maisymoopoo . 2017-07-06

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Popped in here before entering Lincoln Castle for a concert. It was really busy but the staff were really friendly and incredibly efficient. The cheese scones were delicious!

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DancingQueenDee . 2017-06-29

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Great little patisserie right on castle square between cathedral and Castle. Really nice fresh coffee, superb home baking, try the lemon drizzle cake. Good service, outside seating and very reasonable pricing considering location, worth a visit.

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Graham_Crieff . 2017-06-24

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Wonderful location, cakes and pastries look good but we wanted just a coffee. It arrived quickly enough but had been badly slopped into the saucers; no offer of a napkin to sort it, though. The service was OK without the sort of enthusiasm which really lifts a visit for a coffee.

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lawdylawdy . 2017-06-03

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Stopped here couple of times on various visits to Castle and cathedral.. enjoyed the ice creams and the cakes .. coffee was good . Always seem to be busy . Staff are very helpful

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BRYAN A . 2017-05-29

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We visited for a quick lunch , their wasn't much choice has we were latter in the day . I had the flat bread which was very nice , it was the sun dried tomato and cheese with pesto . My partner had the ham and cheese croissant, he said it was very nice . We had rocky road and chocolate tart for afters . The staff could do with putting a smile on their faces! They realy didn't seem like they wanted to be their ! The food was nice and sitting room thow , the foods not cheap thow, so if your on a budget don't call hear !

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gothicwax . 2017-05-16

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Food choices were very limited and not much effort was made to make them look particularly appetising, We had a quiche and a baguette and both were pretty tasteless. Coffee was nice though, to be fair. Service wasn't exactly with a smile but it was prompt enough. All in all I think the place doesn't make much effort because its position right on the square in between the cathedral and the castle means it doesn't have to. It wasn't awful and it did for a pit stop. But there are probably much better places just yards away down Steep Hill.

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JN65 . 2017-04-16

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